Owners filed 2 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 7 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension
1
0
0
0
Electrical System
1
0
0
0
7 safety recalls
Part 573 reports
Equipment17V809000
Filed Dec 15, 201734,699 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Engine and Engine Cooling › Exhaust System16V501000
Filed Jul 5, 2016742 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain model year 1998-2010 Dutch Star, 2008 Kountry Star, 2008-2009 All Star and Ventana, 2009-2010 Dutch Aire, 2014-2015 King Aire and 2015 Essex motorhomes, built on a Spartan Motors chassis. In the affected vehicles, the flexible exhaust tube may tear allowing hot exhaust to blow against other components or materials.
Risk. If hot exhaust gas contacts other components or materials, it can increase the risk of a fire.
Remedy. Newmar will notify owners, and Spartan dealers will inspect the alignment of the tubes, correcting them and replacing any that are torn. These repairs will be performed free of charge. The recall began on August 29, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's number for this recall is 16V 313.
Equipment › Recreational Vehicle/Trailer16V008000
Filed Jan 13, 20163,712 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain model year 2008-2014 Bay Star, Dutch Star, and Ventana, 2012-2014 Bay Star Sport and Ventana VL, 2008-2015 Canyon Star, 2009-2010 Dutch Aire and 2008 Kountry Star motorhomes manufactured May 29, 2007, to January 14, 2015, and equipped with certain Coachstep Double and Triple Electric Steps manufactured by Lippert Components. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Risk. Unstable entry and exit steps increase the risk of injury.
Remedy. Newmar will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 17, 2016. Owners may contact Newmar customer service at 1-574-773-7791 or Lippert Customer service at 574-537-8900. Newmar's number for this recall is 15E 078.
Defect. Newmar Corporation (Newmar) is recalling certain model year 2007-2008 Mountain Aire motorhomes manufactured October 16, 2006, to July 24, 2007, 2007-2008 Essex motorhomes manufactured November 1, 2006, to May 24, 2007 and 2007-2008 Dutch Star motorhomes manufactured October 12, 2006, to June 29, 2007. The affected vehicles have tag axles with wheel bearings that may be adjusted too tight, resulting in their overheating during use.
Risk. If the wheel bearings overheat, there is an increased risk of a wheel end fire.
Remedy. Newmar will notfy owners, and Spartan dealers will check the wheel end bearings for appropriate end play, replacing them as necessary, free of charge. The recall began on October 29, 2015. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's recall number is 15V-548.
Equipment › Recreational Vehicle/Trailer14V602000
Filed Sep 29, 2014561 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain model year 2007-2012 Bay Star, Ventana VT/VL, Dutch Aire, Dutch Star, All-Star, Mountain Aire, and Essex motorhomes manufactured January 16, 2007, to May 24, 2012. In the affected vehicles, the circuit breaker for the refrigerator heated water line may be incorrect for the amperage draw.
Risk. A circuit breaker that is incorrectly rated for the amperage need increases the risk of a fire.
Remedy. Newmar will notify owners, and dealers will inspect the motorhome and verify that the circuit breaker rating is correct for the amperage draw, free of charge. The recall began November 6, 2014. Owners may contact Newmar customer service at 1-800-731-8300.
Service Brakes, Air › Drum › Chamber12V467000
Filed Sep 24, 2012278 vehiclesNewmar Corporation
Defect. Newmar is recalling certain model year 2008-2010 Dutch Star and 2009-2010 Dutch Aire motorhomes, built on a Spartan chassis equipped with a Hendrickson independent front suspension. The front brake chambers may contact the upper control arm of the independent front suspension. Continued contact may result in damage sufficient enough to prevent the full release of the brakes. If the brakes do not fully release, as they drag, heat could be generated causing the brakes to engage even further.
Risk. As the brakes heat up, they may self-engage, causing the driver to lose control of the vehicle, increasing the risk of a crash.
Remedy. Spartan Motors will notify owners and repair the vehicles. The manufacturer has not provided a notification schedule. Owners may contact Newmar Corporation at 1-574-773-7791.
Electrical System › Wiring › Fuses and Circuit Breakers08V075000
Filed Feb 20, 2008409 vehiclesNewmar Corporation
Defect. NEWMAR IS RECALLING 409 MY 2007-2008 ALL STAR, DUTCH STAR, VENTANA, AND KOUNTRY STAR DIESEL PUSHERS MOTOR HOME CHASSIS. THERE MAY BE A LOOSE CONNECTION BETWEEN THE BUS BAR AND A GRID PAD DUE TO THE PINS BEING SLIGHTLY SMALLER DIAMETERS AFTER ASSEMBLY. ELECTRICAL POWER MAY BE LOST TO COMPONENTS OF THE MAJOR CHASSIS OPERATING SYSTEMS (ENGINE, TRANSMISSION, STARTING, COOLING) CAUSING THE VEHICLE TO SHUT DOWN AND/OR NOT BE CAPABLE OF POWERING UP.
Risk. EACH VEHICLE COULD POTENTIALLY EXPERIENCE A UNIQUE CIRCUMSTANCE WHERE ONE OR A COMBINATION OF THE FOLLOWING CONDITIONS COULD OCCUR: LOSS OF ELECTRICAL POWER TO THE ENGINE, TRANSMISSION, STARTING AND ENGINE COOLING SYSTEMS, OPERATION OF THE RIGHT CHASSIS STOP/TURN SIGNAL AND RIGHT TRAILER STOP/TURN SIGNAL, THE ANTI-LOCK BRAKE SYSTEM, AUXILIARY BRAKE SYSTEM, THE HEATER ELEMENTS IN THE AIR DRYER, AND THE HEATER ELEMENT IN THE WATER-IN- FUEL SEPARATOR.
Remedy. NEWMAR IS WORKING WITH SPARTAN TO REPAIR THESE MOTOR HOMES (PLEASE SEE 07V363). THE DVEC BUSSMANN BOX WILL BE REPLACED. OWNERS MAY CONTACT SPARTAN AT 1-517-543-6400 OR NEWMAR AT 574-773-7791.
What owners reported
Newest filings
Suspension
Filed Aug 6, 201524,832 milesCA
TL* THE CONTACT OWNS A 2008 NEWMAR DUTCH STAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND GOING OVER A DIP, THE FRONT WHEELS FRACTURED AND DETACHED. IN ADDITION, THE REAR PORTION OFF THE VEHICLE WENT AIRBORNE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT FRONT SHOCK ABSORBER WAS UNDER RATED FOR THE WEIGHT OF THE COACH. AS A RESULT, THE NEW SHOCK ABSORBER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,832. THE VIN WAS NOT AVAILABLE.
Electrical System
Filed Apr 8, 201232,000 milesFL
I OWN A 1998 NEWMAR DUTCHSTAR ON A FREIGHTLINER CHASSIS WITH A 3126 CAT MOTOR. THE ISSUES OUTLINED BELOW BEGAN WHEN LOWERING THE JACKS. THEN SPREAD TO LOW SPEED RPMS AT DIFFERENT PERIODS OF OPERATION, CAUSING A TOTAL ELECTRICAL SYSTEM SHUT DOWN, (TO INCLUDE LIGHTS, POWER STEERING, POWER BRAKES, ENGINE, A/C, RADIO, ETC), THUS CAUSING A UNSAFE OPERATING CONDITION. OVER TIME THE ISSUE BEGAN DURING DIFFERENT OPERATIONAL PERIODS WHEN DIFFERENT ELECTRICAL DRAWS WERE PRESENT (SUCH AS WHILE USING LIGHTS, DEFROST AND WIPERS, ENGINE FAN COMING ON, ETC.). THIS ISSUE HAS ALSO BEEN OBSERVED WHEN THE ENGINE TEMPERATURE OF 182 DEGREES OR HIGHER IS REACHED. IN ALL CASES, AFTER APPROX 90 TO 120 SECONDS, THE POWER WILL RETURN AND ALLOW THE ENGINE TO BE RESTARTED. THIS IS A ONGOING ISSUE WITH NO KNOWN CAUSES, MINUS THE LISTED EXAMPLES OR ADDITIONAL UNKNOWN CAUSES. NONE OF THE 3 MAJOR MANUFACTURER'S OF THIS RV WILL ACCEPT OWNERSHIP OF THE PROBLEM AND REQUEST THE VEHICLE BE TESTED FOR CAUSE FOR A UNKNOWN PERIOD OF TIME AT CURRENT CHARGE OF 100+ DOLLARS PER HOUR. DUE TO THIS BEING OF A MAJOR LIFE SAFETY ISSUE, AND IT APPEARS THAT ALL ELECTRICAL WIRING IS TIED INTO 1 COMMON CONNECTION, THUS IN IT'S OWN RIGHT, WOULD CREATE JUST THE UNSAFE CONDITION AS OUTLINED ABOVE. I AM REQUESTING THAT THE VEHICLE BE REPAIRED AT NO COST TO ME AND THAT OWNERS OF THIS MAKE, MODEL BE NOTIFIED OF THIS REPORT THIS INCIDENT INFORMATION WAS NOT REPORTED PRIOR TO NOW DUE TO NOT BEING AWARE OF THIS REPORTING SITE. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 15, 2017. Source: NHTSA Office of Defects Investigation.