1997 Newmar Dutch Star

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the power train › axle assembly. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Vehicle Speed Control1
000
Service Brakes, Hydraulic1
000
Power Train › Axle Assembly1
000

4 safety recalls

Part 573 reports
Steering15V829000
Filed Dec 9, 20151,920 vehiclesNewmar Corporation

Defect. Newmar Corporation (Newmar) is recalling certain model year 1997-2005 Dutch Star and Mountain Aire, 1998-1999 London Aire, 2004 Essex and 1997-1998 Kountry Aire motorhomes. The affected vehicles have a steering gear mounting bracket that may crack, causing a loss of steering ability.

Risk. A loss of steering increases the risk of a crash.

Remedy. Newmar will notify owners, and Spartan dealers will replace the steering gear mounting brackets, free of charge. The recall began on January 4, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's number for this recall is 15V 633.

Vehicle Speed Control08V025000
Filed Jan 24, 20085,575 vehiclesNewmar Corporation

Defect. ON CERTAIN CLASS A MOTOR HOMES CONSTRUCTED ON FORD F-53TY1 AND P131 MOTOR HOME CHASSIS AND EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.

Risk. OVERHEATING COULD RESULT IN SMOKE OR BURN AND AN UNDERHOOD FIRE.

Remedy. NEWMAR IS WORKING WITH FORD IN CONDUCTING THIS RECALL. FORD WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-866-436-7332 OR NEWMAR AT 574-773-7791. (NOTE: ALSO SEE FORD RECALLS 05V017, 05V388, AND 06V286)

Equipment › Recreational Vehicle/Trailer07V075000
Filed Mar 5, 200716,190 vehiclesNewmar Corporation

Defect. CERTAIN CLASS A AND DIESEL PUSHER MOTOR HOMES AND FIFTH WHEEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy. NEWMAR WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NEWMAR AT 1-574-773-7791.

Tires04V037000
Filed Jan 28, 20043,589 vehiclesNewmar Corporation

Defect. ON CERTAIN MOTOR HOMES BUILT ON SPARTAN/FREIGHTLINER CHASSIS AND EQUIPPED WITH MICHELIN 255/80R22.5 XRV TIRES, THE CORDS CAN FATIGUE IF THE TIRES ARE OVERLOADED OR UNDERINFLATED.

Risk. THIS MAY RESULT IN A LOSS OF CONTROL AND COULD INCREASE THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE ONLY THE FRONT TIRES. IT IS IMPORTANT THAT THE FRONT TIRES ARE NOT ROTATED TO THE REAR. A CERTIFICATION TAG DOCUMENTING THE NEW FRONT TIRES INSTALLATION AND SIMULTANEOUSLY INCREASING THE REAR TIRE INFLATION PRESSURES TO 105 PSI WILL BE ISSUED. OWNER NOTIFICATION BEGAN FEBRUARY 9, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NEWMAR AT 1-574-773-2381.

What owners reported

Newest filings
Vehicle Speed Control
Filed Mar 9, 201022,000 milesCA

RUNAWAY MOTORHOME ON A 1997 FORD CHASSIS IN 2009 ON INTERSTATE 85. WHEN I REALIZED THE VEHICLE WAS ACCELERATING I TRIED TO BRAKE BUT TO NO AVAIL. I TOOK AN APPROACHING EXIT AND TURNED THE ENGINE OFF. THE MOTORHOME WAS TOWED TO A REPAIR FACILITY WHERE THE MECHANIC LUBRICATED THE LINKAGE. WHEN THE PROBLEM CONTINUED I CALLED FORD AND THEY AUTHORIZED A FIX FOR A RECALL PROBLEM INVOLVING THE BRAKE IN WHICH A FIRE COULD START. THE UNINTENDED ACCELERATION OCCURRED AT LEAST 2 MORE TIMES IN THE SAME YEAR ON A TRIP FROM SOUTH CAROLINA TO CALIFORNIA. I REALIZED THAT THE ACCELERATION SEEMED TO OCCUR IF THE CRUISE CONTROL CAUSED THE GEAR TO DOWNSHIFT DUE TO HIGHWAY INCLINE. AFTER RESEARCHING ON THE INTERNET IT APPEARS FORD HAS HAD OTHER UNINTENDED ACCELERATION PROBLEM. SOME DATES AND FIGURES ARE ONLY ESTIMATES. *TR

Service Brakes, Hydraulic
Filed Aug 13, 200957,000 milesCA

TL*THE CONTACT OWNS A 1997 NEWMAR DUTCH STAR RV. WHILE DRIVING APPROXIMATELY 20 MPH ON A STEEP MOUNTAIN, THERE WAS NO RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE TRANSMISSION FAILED TO LOCK INTO GEAR WHILE DRIVING DOWNHILL. AFTER THE BRAKE PEDAL WAS DEPRESSED MULTIPLE TIMES, THE RV SLOWED DOWN. THE BRAKES WERE FUNCTIONAL UNTIL HE REACHED HIS DESTINATION. THE RV WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE BRAKE SYSTEM WAS BURNING. THE TECHNICIAN REPLACED THE REAR BRAKE SYSTEM AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 57,000. UPDATED 9/17/09 *CN THE CRUISE CONTROL WOULD SHUT OFF BY ITSELF AFTER DRIVING FOR AN HOUR. THE CONSUMER WAS UNABLE TO RE-SET THE CRUISE CONTROL, HE WOULD HAVE TO WAIT FOR A HALF HOUR. THE CONSUMER WAS INFORMED THE TRANSMISSION THAT WAS USED IN HIS RV WAS NO LONGER BEING USED FOR HIS PARTICULAR RV DUE TO ITS SHORTCOMINGS. THE MANUFACTURER WAS AWARE OF THE PROBLEM, BUT THERE WAS NO REMEDY.

Power Train › Axle Assembly
Filed Apr 19, 200420,000 milesUT

ON 2 SEPARATE OCCASIONS REAR AXLE BOLT BROKE WHILE DRIVING BETWEEN 4-5 MPH. THIS OCCURRED WITHIN 20,000 MILES. DEALERSHIP WILL BE NOTIFIED. *AK

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2000
YearComplaintsRecallsFiresDeathsAssessment
20232300Routine
20220900Routine
202161300Routine
202061000Routine
2019231100Routine
2018161500Routine
201761800Routine
201641100Do not drive
201551120Do not drive
201421400Do not drive
20130800Routine
20120600Routine
20110600Routine
20100600Routine
20090500Routine
20082700Routine
20071800Routine
20064410Routine
20055900Routine
200431010Routine
200341200Routine
200231000Routine
20018800Routine
200033800Routine
199923610Routine
199810600Routine
1997 — this page3400Routine
19960100Routine
19950100Routine
19941100Routine

Compare every Dutch Star year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 9, 2015. Source: NHTSA Office of Defects Investigation.