Owners filed 4 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 6 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes
2
0
0
0
Vehicle Speed Control
1
0
0
0
Unknown or Other
1
0
0
0
6 safety recalls
Part 573 reports
Structure › Body › Hood › Hinge and Attachments26V108000
Filed Feb 24, 20263,582 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain 2018-2026 Bay Star and Bay Star Sport motorhomes. The hood stops mounting adhesive may fail, which can allow the hood stop to detach while the vehicle is in transit.
Risk. Hood stops that detach can become a road hazard, increasing the risk of a crash or injury.
Remedy. Dealers will inspect and reinstall the hood stop brackets, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 627 RSB.
Defect. Newmar Corporation (Newmar) is recalling certain 2022 Bay Star motorhomes. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Risk. A circuit board that overheats increases the risk of a fire.
Remedy. Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed by May 31, 2024. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 610 RSB.
Seat Belts › Rear/Other › Anchorage23V469000
Filed Jul 7, 2023372 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain 2019-2023 Bay Star, 2020-2023 Bay Star Sport, and 2022-2023 Super Star motorhomes. The seat belt brackets for the dinette seat belts were modified to avoid interference with the vehicle slide-out rollers in the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 210, "Seat belt Assembly Anchorages" and 207, "Seating Systems."
Risk. Modified seat belt mounting brackets can fail to properly restrain an occupant in a crash, increasing the risk of injury.
Remedy. Dealers will replace the seat belt mounting brackets, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 604RSB.
Latches/Locks/Linkages › Doors › Latch23V138000
Filed Mar 2, 2023151 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain 2021-2023 Bay Star, 2023 Bay Star Sport and Canyon Star motorhomes. The entry door latch may fail and not allow entry or exit.
Risk. The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy. Dealers will inspect and replace the door latch, as necessary, free of charge. Owner notification letters were be mailed April 28, 2023. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 597R.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings22V584000
Filed Aug 4, 20221,060 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain 2022 Mountain Aire, Dutch Star, Ventana, 2021-2023 Bay Star, Canyon Star, and 2022-2023 Kountry Star, and Bay Star Sport motorhomes. The service valves on the LPG tanks may be improperly connected, which can cause a propane leak.
Risk. A propane leak in the presence of an ignition source can increase the risk of a fire.
Remedy. Dealers will inspect and replace the service valves, as necessary, free of charge. Owner notification letters were mailed on September 30, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
Defect. Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
Risk. A short circuit increases the risk of a fire.
Remedy. Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
What owners reported
Newest filings
Service Brakes
Filed Jun 7, 2023TX
The brakes on the Ford chassis were damaged due to extreme heat before the unit was sold to me and have been damaged 2 additional times due to extreme heat in the first 3,500 miles. The unit was purchased new and had 1,460 miles when purchased in August 2022. Ford is attempting to repair the vehicle again and have had the unit in their possession for 9 months. We are concerned with a brake failure or fire hazard and have asked the manufacturer to repurchase the unit from us under the Texas Lemon Law.
Vehicle Speed Control
Filed Feb 26, 2023CA
On numerous occasions the dash warning light will come on stating "Service Advance Trac". When this happens traction control, hill assist & cruise control all shut off without any warning. Sometimes the ABS light illuminates also. Ford does not seem to have a fix for this problem as it has effected many newer F53 chassis. Ford tells customers to just stop for a few minutes & cycle the key. It clears it for a little while but always comes back on. No trouble codes show up when scanning with an OBD2 scanner. Ford say they are working on a fix coming soon, but they have been saying that for the past two years, but no fix yet. When the cruise control shuts off suddenly it can be quite alarming and the traction control being inoperable could cause skidding if conditions are right.
Nuisance service advance trac light illuminates which in turn disables hill assist, abs and cruise control. Will reset when ignition is recycled. However no ABS on a large vehicle in adverse weather is unsettling. It’s my understanding that this is a frequent issue in the new Ford F53 chassis. Many consumers have reported dealerships are unable to determine the exact cause and only have the fault(s) return. I have reported this issue to the Ford Rv assistance division along with many others. I am unsure if ford is investigating appropriately to find a hard fix. Please contact Ford to make this determination for yourself. It is in my opinion that Ford find a solution and issue a recall. Feel free to contact with your concerns. [XXX] Mobile [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 24, 2026. Source: NHTSA Office of Defects Investigation.