Owners filed 2 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Wheels
1
0
0
0
Suspension
1
0
0
0
3 safety recalls
Part 573 reports
Equipment17V809000
Filed Dec 15, 201734,699 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Equipment › Recreational Vehicle/Trailer16V008000
Filed Jan 13, 20163,712 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain model year 2008-2014 Bay Star, Dutch Star, and Ventana, 2012-2014 Bay Star Sport and Ventana VL, 2008-2015 Canyon Star, 2009-2010 Dutch Aire and 2008 Kountry Star motorhomes manufactured May 29, 2007, to January 14, 2015, and equipped with certain Coachstep Double and Triple Electric Steps manufactured by Lippert Components. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Risk. Unstable entry and exit steps increase the risk of injury.
Remedy. Newmar will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 17, 2016. Owners may contact Newmar customer service at 1-574-773-7791 or Lippert Customer service at 574-537-8900. Newmar's number for this recall is 15E 078.
Equipment › Recreational Vehicle/Trailer14V602000
Filed Sep 29, 2014561 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain model year 2007-2012 Bay Star, Ventana VT/VL, Dutch Aire, Dutch Star, All-Star, Mountain Aire, and Essex motorhomes manufactured January 16, 2007, to May 24, 2012. In the affected vehicles, the circuit breaker for the refrigerator heated water line may be incorrect for the amperage draw.
Risk. A circuit breaker that is incorrectly rated for the amperage need increases the risk of a fire.
Remedy. Newmar will notify owners, and dealers will inspect the motorhome and verify that the circuit breaker rating is correct for the amperage draw, free of charge. The recall began November 6, 2014. Owners may contact Newmar customer service at 1-800-731-8300.
What owners reported
Newest filings
Wheels
Filed Oct 8, 2021CA
Discovered an approximately 4" long crack in the hub plate of a rear wheel. The crack goes through the serial number stamp on the wheel (possible stress riser caused by the serial number stamp?). The wheel has been taken out of service and is available for inspection. No other agency has inspected the wheel. There were no symptoms of an issue (no abnormal tire wear was noticed and no vibration or unbalance issues were noticed). The crack was seen when I was doing a periodic lug nut torque check.
Suspension
Filed Oct 2, 201519,200 milesCA
I WAS DRIVING N/B ON US-89 FROM JACKSON, WY AND ACCELERATING TO 55 MPH WHEN MY RV BEGAN TO SWAY APPROXIMATELY 2 TO 3 FEET FROM SIDE TO SIDE AND FELT LIKE IT WAS GOING OUT OF CONTROL. I SLOWED AND THE SWAYING SUBSIDED BUT WHEN AT 40 MPH BEGAN AGAIN WHEN I DROVE OVER A DEFECT IN THE ROAD. I STOPPED AT A CAMPGROUND AND WHILE EXAMINING MY RV I DISCOVERED THE BRACKET THE HOLDS THE REAR SWAY BAR TO THE PASSENGER SIDE OF THE AXLE HAD BROKEN. THIS IS THE SECOND DEFECT FROM THE BRACKETS THAT HOLD THE SWAY BAR TO THE REAR AXLE, THE FIRST TIME WAS REPORTED TO NHTSA ON 11-20-2012. THE FAILURE OF THE SWAY BAR BRACKET ON THE FORD MOTORHOME CHASSIS CAN LEAD TO LOSS OF CONTROL OF THE VEHICLE WHEN DRIVING ON A LESS THAN PERFECTLY SMOOTH ROAD.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 15, 2017. Source: NHTSA Office of Defects Investigation.