Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
1
0
0
0
3 safety recalls
Part 573 reports
Service Brakes, Hydraulic17V843000
Filed Dec 26, 201730 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain 2017 Bay Star, Bay Star Sport, and Canyon Star vehicles, built on Ford chassis and equipped with Antilock Brake Systems (ABS). The brake Hydraulic Electronic Control Units (HECU) on these vehicles may be missing valve block ball plugs, potentially causing a brake fluid leak or air ingestion during electronic brake distribution and/or ABS activation.
Risk. A brake fluid leak or air ingestion can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy. Newmar will notify owners, and Ford or Lincoln dealers will inspect the HECU for missing valve block ball plugs, replacing the unit as necessary, free of charge. The recall began on January 24, 2018. Owners may contact Ford customer service at 1-866-436-7332 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 17V-768.
Electrical System › Wiring17V830000
Filed Dec 19, 20172,915 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Risk. The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
Remedy. Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Equipment17V809000
Filed Dec 15, 201734,699 vehiclesNewmar Corporation
Defect. Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
What owners reported
Newest filings
Engine
Filed Sep 8, 20173,779 milesOR
THE VEHICLE HAS AN INTERMITTENT PROBLEM WITH A SEVERE STAGGER ON TAKE OFF FROM A DEAD STOP. THE PROBLEM OCCURS FAIRLY INFREQUENTLY, BUT WHEN IT DOES OCCUR IT CAN PREVENT THE VEHICLE FROM ACCELERATING FOR UP TO A BLOCK IN DISTANCE. DURING THIS TIME THE VEHICLE ACTS AS THOUGH IT IS GOING TO DIE AND WILL ONLY TRAVEL 2 - 5 MILES PER HOUR. EVENTUALLY, IT WILL RESUME ACCELERATION AND DRIVE NORMALLY. HOWEVER, IT IS A SEVERE DANGER TO THE VEHICLE'S OCCUPANTS SINCE THIS CAN OCCUR WHEN PULLING OUT TO TURN RIGHT OR LEFT OR EVEN GO THROUGH AN INTERSECTION ON A GREEN LIGHT, WHICH MIGHT TURN RED BY THE TIME THE VEHICLE DECIDES TO ACCELERATE NORMALLY. I HAVE TAKEN IT TO THE FORD DEALER IN DALLAS, OREGON, TWICE TO HAVE IT REPAIRED. THEY HAVE RUN DIAGNOSTICS ON THE FLIGHT RECORDER AND HAVE BEEN UNABLE TO DETECT THE PROBLEM. SINCE IT IS AN INTERMITTENT PROBLEM THIS IS NOT BEYOND THE SCOPE OF REASON. I HAVE TALKED WITH A NUMBER OF MECHANICS OUTSIDE OF THE FORD ORGANIZATION, AND MOST OF THEM HAVE STATED THAT THEY BELIEVE THE PROBLEM TO BE THE THROTTLE POSITIONING SENSOR. I HAVE SUGGESTIVE THIS TO FORD AND ITS DEALERSHIP, BUT THEY STATE THAT THEY CANNOT REPLACE THE SENSOR WITHOUT FIRST HAVING THE FLIGHT RECORDER DETECT THE EXACT PROBLEM. I HAVE OFFERED TO PAY THE DEALERSHIP FOR THE PART AND LABOR, EVEN THOUGH I AM STILL IN WARRANTY, BUT THEY REFUSE TO REPLACE IT. IN THE MEANTIME MY WIFE AND I ARE EXPOSED TO AN EXTREME RISK WHILE OPERATING OUR NEW MOTORHOME. THE DEALERSHIP WANTS US TO DRIVE THE 15
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 26, 2017. Source: NHTSA Office of Defects Investigation.