No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Electrical System › 12v/24v/48v Battery06V359000
Filed Sep 19, 2006404 vehiclesNorth American Bus Industries, Inc.
Defect. ON CERTAIN CITY TRANSIT BUSES EQUIPPED WITH SURE POWER SERIES 1 BATTERY EQUALIZERS, THESE EQUALIZERS USED AN INDUCTOR WITH THE COILS PROTECTED BY INSULATION. OVER TIME, THE INDUCTOR INSULATION MAY DEGRADE CREATING AN ELECTRICAL SHORT WITHIN THE EQUALIZER.
Risk. THE SHORTED INDUCTOR MAY CAUSE THE BATTERY EQUALIZER TO SMOKE OR BURN, POSSIBLY RESULTING IN A FIRE.
Remedy. NABI, ALONG WITH SURE POWER, WILL INSPECT AND REPLACE THE BATTERY EQUALIZER FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 25, 2006. OWNERS MAY CONTACT NABI AT 1-888-424-5844, EXTENSION 7900.
Steering › Hydraulic Power Assist System05V088000
Filed Mar 9, 20053,680 vehiclesNorth American Bus Industries, Inc.
Defect. ON CERTAIN TRANSIT BUSES, THE FRONT AXLE STOPS AND THE POWER STEERING GEAR HYDRAULIC LIMIT VALVES WERE FOUND TO BE OUT OF ADJUSTMENT. THE DRAG LINK MAY EXPERIENCE PERMANENT DEFORMATION DUE TO THE STEERING LOAD.
Risk. DURING LONG TERM OPERATION INVOLVING REPEATED FLEXING OF THE DRAG LINK, IT MAY EVENTUALLY CRACK AND BREAK. THE DRIVER WILL NO LONGER HAVE STEERING CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR CAUSING INJURY OR DEATH.
Remedy. DEALERS WILL INSPECT AND REPLACE THE DRAG LINKS WITH A STRONGER DRAG LINK. DEALERS WILL ALSO INSPECT THE STEERING GEAR HYDRAULIC LIMIT VALVE SETTINGS. THE RECALL BEGAN ON MAY 16, 2005. OWNERS MAY CONTACT NABI AT 256-831-4296.
Engine and Engine Cooling › Engine › Diesel03V215000
Filed Jun 9, 2003105 vehiclesNorth American Bus Industries
Defect. ON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS WESTPORT B GAS PLUS OR C GAS PLUS 6 CYLINDER ENGINES, THE ELECTRONIC CONTROL MODULE CALIBRATION MAY NOT CORRECTLY DETECT A THROTTLE PLATE ACTUATOR FAILURE THAT COULD RESULT IN AN UNCOMMANDED OPEN THROTTLE CONDITION.
Risk. IF THIS EVENT OCCURS, THE VEHICLE OPERATOR WILL NOT HAVE CONTROL OF THE ENGINE SPEED WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy. DEALERS WILL REPLACE THE ELECTRONIC CONTROL MODULE CALIBRATION FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 1-800-343-7357 OR NABI AT 1-256-831-4296.
Suspension › Rear02V332000
Filed Dec 12, 20021,474 vehiclesNorth American Bus Industries
Defect. ON CERTAIN TRANSIT BUSES EQUIPPED WITH DIESEL OR LIQUID NATURAL GAS (LNG) FUEL SYSTEMS ONLY, IN THE AREA OF THE REAR AXLE LOWER RADIUS ROD ATTACHMENT TO THE SUSPENSION SUPPORT (OR "C" FRAME), A WELDING PROBLEM EXISTS.
Risk. IF A CRACK WERE TO DEVELOP AND PROPAGATE AROUND THE CIRCUMFERENCE OF THE BUSHING, THE RADIUS ROD ATTACHMENT COULD BECOME LOOSE AND ALLOW MOVEMENT BETWEEN THE LOWER RADIUS ROD AND THE REAR AXLE. SHOULD THIS HAPPEN, THE REAR AXLE POSITION COULD SHIFT DURING ACCELERATION, DECELERATION, OR IN TURNS, AND COULD AFFECT THE HANDLING OF THE VEHICLE.
Remedy. OWNERS ARE BEING REQUESTED TO INSPECT THEIR BUSES FOR CRACKS AND TO REMOVE THE BUSES FROM SERVICE THAT HAVE CRACKS EXCEEDING SPECIFIC CRITERIA. NABI WILL ARRANGE TO REPAIR ALL THE VEHICLES. OWNER NOTIFICATION IS EXPECTED TO BEGIN ON DECEMBER 31, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NABI AT 1-888-424-5844, EXTENSION 7900.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 19, 2006. Source: NHTSA Office of Defects Investigation.