2003 Mitsubishi Eclipse

Routine

Owners filed 124 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 5 times.

When it fails
020k40k60k90k120k200k
36,500 milesMedian miles at failure

75 complaints record an odometer reading. Failures cluster around 010,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body13
000
Structure13
000
Unknown or Other8
100
Power Train › Clutch Assembly8
102
Tires5
100
Air Bags › Frontal5
402
Power Train › Manual Transmission4
000
Electrical System4
030
Air Bags4
414
Vehicle Speed Control3
000

5 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module15V338000
Filed Jun 2, 2015443,442 vehiclesMitsubishi Motors North America, Inc.

Defect. Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.

Risk. If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.

Remedy. MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R30.

Exterior Lighting06E060000
Filed Jun 29, 200687,745 vehiclesAai Motorsports Usa, Llc

Defect. CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH

Remedy. AAI MOTORSPORTS WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT AAI MOTORSPORTS AT 909-923-9188.

Exterior Lighting06E026000
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.

Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

Equipment › Other › Labels04V428000
Filed Sep 1, 2004100,432 vehiclesMitsubishi Caribbean

Defect. CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.

Risk. THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy. MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.

Fuel System, Gasoline › Delivery › Fuel Pump03V442000
Filed Nov 4, 200317,087 vehiclesMitsubishi Motors North America, Inc.

Defect. ON CERTAIN PASSENGER VEHICLES, THE FUEL RETURN LINE HOSE FITTING ON THE ELECTRIC FUEL PUMP MAY BE RESTRICTED, CAUSING EXCESSIVE FUEL PRESSURE TO BUILD UP IN THE FUEL INJECTION SYSTEM. EXCESSIVE FUEL PRESSURE MAY RESULT IN A LEAK IN THE FUEL RETURN HOSE.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy. DEALERS WILL INSPECT THE FUEL PUMP PRESSURE. THOSE VEHICLES EXHIBITING HIGHER THAN NORMAL FUEL PUMP PRESSURE WILL RECEIVE FUEL PUMP MODIFICATIONS. THE RECALL BEGAN DECEMBER 3, 2003. OWNERS SHOULD CONTACT MITSUBISHI AT 1-800-222-0037 OR MITSUBISHI CARIBBEAN AT 1-800-981-0452.

What owners reported

Newest filings
Unknown or Other
Filed Feb 24, 2025NC

The crankshaft sensor is faulty and isn't working properly so my car has been shutting off randomly while I am driving it.

Unknown or Other
Filed Jul 25, 2019FL

DASHBOARD CRACKS IN MULTIPLES OF AREA'S, WHICH DOES EFFECT THE POSITION OF THE AIRBAG. THE PLASTIC IS VERY BRITTLE TO THE POINT WHEN IT CRACKS IT'S AS SHARP AS A RAZOR. I REVIEWED SEVERAL WEB SITE AND NOTED THIS IS A COMMON PROBLEM WITH SEVERAL TYPE OF MITSUBISHI'S. I HAVE A 2003 ECLIPSE THAT HAS A CRACKED DASHBOARD SO BAD THE PASSENGER SIDE OF THE DASH BOARD IS SLOPING DOWNWARD, THE CRACKING STARTED 8 YEARS AGO AND CONTINUES TO CRACK MORE AND MORE EVERYDAY, CAUSING STRUCTURE SUPPORT ISSUES AND RAZOR SHARP EDGES. I HAVE CUT MYSELF SEVERAL TIMES ON THE SHARP EDGES. THERE IS OBVIOUSLY A ISSUE WITH THE TYPE OF PLASTIC THAT WAS USED TO CONSTRUCTED THESE DASHBOARDS ... I WOULD RATE THIS AS A NEED TO REVIEW ASAP ISSUE... IF MY AIR BAG EVER WENT OFF, SHARP PIECES OF PLASTIC WOULD PROBABLY BE FLYING EVERYWHERE LIKE A KNIFE...

Air BagsCrashFire1 injured
Filed Jan 11, 2018135,000 milesTX

PASSENGER AIRBAG DEPLOYED CAUSED ME TO VEER OFF TO THE RIGHT FOR SAFETY.PASSENGER VISOR FLEW OFF HIT MY ARM AND FLEW OUT WINDOW. UNABLE TO SEE WITH AIRBAG IN MY FACE I ENDED UP HALF ON AND HALF OFF A CULVERT WITH CEMENT PIPE.CAR STOPPED AND THEN MY DRIVER AIRBAG SHOT FIRE AND CHEMICALS INTO MY FACE.HORRIBLE STILL AFTER A WHOLE YEAR NOONE CARES NOONE HELPS NO THERAPY FOLLOW UP NONE ONLY ER WHEN I CAN NO LONGER TOLERATE THE EXTREME PAIN.2 TITANIUM RODS N 38 SCREWS HOLD IT TOGETHER. SOME SCREWS ARE COMING OFF AND 3 BONES ARE STILL SHATTERED. SOME ARE EVEN MISSING. PLEASE HELP

Electrical SystemFire
Filed Aug 24, 2017114,000 milesCA

TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. WHILE ROLLING DOWN THE PASSENGER SIDE WINDOW, THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE WINDOW SWITCH AREA. THE CONTACT EXTINGUISHED THE FIRE AND CALLED THE FIRE DEPARTMENT. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT FAULTY WIRING IN THE WINDOW CAUSED THE FIRE. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

Engine
Filed Oct 25, 2016140,000 milesVA

SEARS AUTO CENTER IN MANASSAS, VA PERFORME AN OIL CHANGE ON MY VEHICLE ON 5/16/2016. THE ENGINE FAILED ON 5/24/2016 DUE TO THE OIL PLUG FALLING OUT OF THE ENGINE AND ALL OF THE OIL DRAINING OUT. SEARS HAS ACCEPTED RESPONSIBILITY FOR THIS. HOWEVER, I HAVE ALSO UNCOVERED A LONG HISTORY OF CONSUMER COMPLAINTS REGARDING SEARS AUTO CENTERS DEFRAUDING CONSUMERS OUT OF THOUSANDS OF DOLLARS FOR UNNECESSARY REPAIRS, CHARGES FOR REPAIRS NOT DONE, AND FAULTY SERVICE OVERALL. SEARS WS SUED BY NJ ON 46 COUNTS OF AUTO CONSUMER FRAUD, AND I HAVE UNCOVERED HUNDREDS OF COMPLAINTS REGISTERED WITH THE ATTORNEY GENERALS' OFFICES IN MANY STATES.

Unknown or OtherCrash
Filed Mar 6, 2016NY

THE MAIN ISSUE SEEMS TO BE A MANUFACTURING DEFECT IN THE WAVE/CUSHION SPRING LOCATED IN THE TRANSMISSION. MITSUBISHI HAS DESIGNED THE WAVE SPRING AS A FRAGILE TWO COIL PIECE WHICH HAS BEEN KNOWN TO REPEATEDLY BREAK CAUSING CATASTROPHIC FAILURE IN THE TRANSMISSION. THIS IN TURN POSES A THREAT ON THE DRIVER AND PASSENGERS. WHEN THIS WAVE SPRING BREAKS, ACTUAL PIECES OF THE WAVE SPRING MAKE IT THROUGH MITSUBISHI'S ALSO FAULTY TRANSMISSION FILTER AND LODGE THEMSELVES IN THE PUMP GEAR, CAUSING THE GEAR TO ACTUALLY BREAK. AFTER THE PUMP GEAR HAS BEEN BROKEN INSIDE THE TRANSMISSION, ALL FORWARD AND REVERSE GEARS IMMEDIATELY STOP FUNCTION AND IN MOST INSTANCES THE VEHICLE SHUTS OFF. THIS COULD RESULT IN POTENTIAL HARM OR EVEN DEATH OF THE DRIVER AND/OR PASSENGER AS THE VEHICLE LOSES ALL MOVING POWER WHICH CAN CAUSE AN ACCIDENT WITH OTHER VEHICLES ON THE ROAD. MITSUBISHI HAS RECENTLY CREATED AN UPDATED VERSION OF THE WAVE SPRING WITHOUT ISSUING A RECALL, WHICH NOW IS A ONE PIECE INSTEAD OF THE COIL SETUP AND HAS A LESS CHANCE OF BREAKING. TO MANY MITSUBISHI/DODGE OWNERS THIS UPDATE WAS DISCOVERED AFTER THEY HAVE HAD THEIR VEHICLE IN A TRANSMISSION SHOP WITH A HEFTY BILL TO PAY EVEN THOUGH IT WAS MITSUBISHI'S FAULT FOR ENGINEERING A FAULTY PART IN THEIR TRANSMISSION. ALL ONE PERSON WOULD NEED TO FIND OUT ABOUT THIS ISSUE IS SEARCH THE INTERNET WITH THE TRANSMISSION CODE (F4A51) AND THIS ISSUE IS WELL DOCUMENTED, EVEN RESEARCHED BY TRANSMISSION DIGEST (A SPECIALTY MAGAZINE). NOT ONLY IS

SteeringCrash
Filed Nov 20, 2015170,000 milesNV

TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. WHILE VEERING TO THE LEFT AT APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

Structure › Body
Filed Sep 28, 2015150,000 milesSC

TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ODOR OF FUEL PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO INDICATED THAT WATER HAD LEAKED FROM THE FLOOR BOARD CAUSING THE BRAKE PEDAL TO BECOME SLIPPERY. IN ADDITION, THE VEHICLE WOULD NOT START. WHILE CHECKING THE BATTERY CONNECTION THE CONTACT DISCOVERED THAT THE BATTERY CABLE WAS SMOKING AND HAD MELTED. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR CONDITIONING HOSE THAT FAILED CAUSED THE WATER LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Air BagsCrash
Filed Sep 22, 2015180,845 milesCA

TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY WHEN THE CONTACT REAR ENDED ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP FOR FURTHER INSPECTION. THE CONTACT DID NOT SUFFER ANY INJURIES. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 180,845.

Visibility/Wiper
Filed Aug 26, 2015165,281 milesAZ

RECEIVED A SAFETY RECALL FROM MITSUBISHI ON THE PASSENGER SUN VISOR REQUIRING A TETHER STRAP. I CALLED THEIR TOLL FREE NUMBER TO LOCATE A DEALER TO INSTALL THE TETHER STRAP AS DIRECTED BY THE NOTICE. MITSUBISHI DOES NOT HAVE A DEALER IN TUCSON AND INFORMED ME WE NEEDED TO TAKE THE VEHICLE TO A PHOENIX DEALER, OVER A 100 MILES AWAY FOR THE REPAIR. THE COST OF GAS AND THE TRAVEL TIME (OFF WORK OR MISSING SCHOOL) IS HIGHER THAN THE PARTS AND LABOR FOR .5 OF AN HOUR LABOR. THEY HAVE NOT MADE ARRANGEMENTS WITH A LOCAL TUCSON CAR REPAIR FACILITY TO PERFORM THIS RECALL, NOR DID THEY OFFER TO SEND ME THE PARTS FOR SELF INSTALLATION. THIS SEEMS TO BE A VERY POOR RESPONSE TO A SAFETY RECALL NOTICE. CAN YOU ASSIST AS I KNOW THERE ARE MORE OF THE SAME VEHICLE IN TUCSON.

Fuel/Propulsion System
Filed Jul 24, 2015132,000 milesIN

FUEL MILEAGE IS BAD AND WHEN FILLING UP IF YOU CAN IT KEEPS CLICKING AND SMELLING LIKE FUEL INSIDE CAR. NO LIGHTING IN CAR AT ALL. HAD TO REPLACE SUSPENSION AS THE BOLTS WERE WORN. PAINT CHIPPING ALL OVER CAR. COOLING SYSTEM KEEPS FAILING AND SOMEHOW I HAVE WATER KEEPS COMING IN ON FLOOR BOARDS AND THE FLOOR IS SOAKED AND STINKS.

Electrical System
Filed Jul 24, 2015144,000 milesNC

MY VEHICLE HAS A BAD PAINT JOB, NEEDS TO BE REPAINTED. THE HEATER COIL IS LEAKING AND NEEDS TO BE REPLACED HAD ESTIMATE OF $1030.44 WITH NOT GUARANTEE THAT THE DASH WILL COME OUT IN ONE PIECE AND CAN BE PUT BACK INTO THE CAR WITHOUT BREAKING INTO SEVERAL PIECES. I FEEL THAT MITSUBISH PUT BAD PAINT JOBS ON THE CARS AND THEY SHOULD BE THE ONES TO REPAINT THE CAR, AND REPLACE THE HEATER COIL SO THE I WILL HAVE WORKING DEFROSTERS. MA 10/29/2015 UPDATED 12/06/2017*CN

Structure › Body
Filed Mar 23, 2015109,000 milesGA

TL*THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE HATCH BACK AND SUN ROOF HAD WATER LEAKAGE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

Wheels
Filed May 19, 2013161,900 milesWI

DRIVING ON RESIDENTIAL STREET (APPROX. 20 MPH). CAR SHIFTED SLIGHTLY TO RIGHT AS I WAS ROUNDING A CURVE. CAME TO STOP SIGN AND REAR RIGHT WHEEL FELL OFF. THE HUB CRACKED AND BROKE OFF AT BEARING.. IT WAS A VERY CLEAN CUT AS THOUGH THERE WAS A DEFECT IN THE HUB. CAR TOWED TO REPAIR SHOP. $300 REPAIR BILL. REPAIRMAN SAID HE HAS NEVER SEEN THIS TYPE OF DAMAGE IN THE 40 YEARS HE HAS BEEN REPAIRING CARS. COULD HAVE BEEN VERY SERIOUS HAD I BEEN DRIVING AT A HIGHER SPEED AS ON AN OPEN HIGHWAY. *TR

Structure › Body
Filed Jan 9, 2013IL

I HAVE A 2003 STERLING SILVER METALLIC ECLIPSE WHICH I PURCHASED NEW IN 2002. I HAVE NOTICED THAT THE PAINT ON MY HOOD, ROOF AND TRUCK HAVE STARTED TO DELAMINATE AND THE PRIMER IS STARTING TO SHOW THROUGH. I ONLY HAVE 73,000 MILES ON THIS VEHICLE. I HAVE NOTICED A LOT OF OTHER 2003 ECLIPSES WITH THE SAME PROBLEM, IN THE SAME COLOR AS MINE AND ALSO IN BLACK. I WENT TO THE DEALER WHERE I PURCHASED MY ECLIPSE AND WAS TOLD THAT MITSUBISHI WAS HAVING A PAINT ISSUE FOR THIS MODEL. I AM HOPING THAT MITSUBISHI WILL STAND BEHIND THEIR NAME AND MAKE THIS RIGHT. I ALSO PURCHASED A 2003 CHEVY SILVERADO IN 2002 AND THAT PAINT JOB LOOKS LIKE THE DAY I DROVE IT OFF THE LOT. I SHOULD HAVE BOUGHT 2 OF THEM. *TR

Power Train
Filed Feb 13, 201295,000 milesAZ

TL* THE CONTACT OWNS A 2003 MITSUBISHI ECLIPSE. THE CONTACT STATED THAT THE VEHICLE WOULD IDLE LOW, CAUSING IT TO STALL INTERMITTENTLY. THE DEALER ADVISED THE CONTACT TO REPLACE THE MANIFOLD. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WS 95,000 AND THE CURRENT MILEAGE WAS 99,450.

Unknown or Other
Filed Oct 2, 201168,000 milesNC

THIS VEHICLE SUDDENLY STARTED STALLING WHETHER IDLING, ACCELORATING, OR COASTING. IT WOULD THEN HAVE TROUBLE STARTING AND RUN FINE AGAIN. AFTER TAKING IT TO THE MITSUBSHI DEALERSHIP ON WESTERN BLVD IN JACKSONVILLE, NC, THEY COULD NOT DIAGNOSE IT BUT FOUND IN THEIR DATA BASE THAT THERE IS A TINY PART IN THE CRANK SHAFT THAT COULD CAUSE THIS PROBLEM. AFTER WAITING A WEEK FOR PARTS THEY REALIZED THEY HAD THE WRONG TOOL. ANOTHER WEEK WAITING FOR THE TOOL AND THE NEW PART DDID NOT FIX THE PROBLEM. ANOTHER WEEK OF KEEPING MY CAR THEY REPLACED THE FUEL INJECTION REGULATOR WITH A USED PART, THIS DID NOT FIX IT. ANOTHER WEEK WITH A NEW FUEL INJECTOR. NOW IT DOES NOT STALL BUT I CANT GET GAS IN THE GAS TANK, THE CAR SMELLS LIKE GAS, THERE IS STILL OCCASIONAL STALLING, AND THE NEW TIMING BELT THEY PUT ON SCREECHES WITH THE FIRST START OF THE DAY EVERYDAY. THE GAS TANK PROBLEM IS FOUND TO BE THAT THE VALVE IS STUCK IN THE FULL AND CLOSED POSITION AND WHOLE NEW GAS TANKIS RECOMMENDED. ANOTHER TWO WEEKS AND STILL WAITING ON THE GAS TANK. MY CAR HAS BEEN IN THE SHOP SINCE AUGUST 22ND AND IT IS NOW OCTOBER FIRST AND MY CAR IS STILL UNSAFE TO DRIVE AND WAITING FOR PARTS. HOW IS IT THAT MITSUBISHI CAN ALLOW THEIR SERVICE DEPARTMENT TO TAKE THIS LONG, COST THIS MUCH, AND TO RETURN A VEHICLE TO THE CUSTOMER IN WORSE SHAPE THAN IT WAS GIVEN? I PAID FOR ALL OF THESE NEW PARTS AND LABOR, AND STILL HAVE A VEHICLE THAT I CANT USE. ALSO, AS A SIDE NOTE, IT IS BLACK WHICH MEANS THE CHEAP FACTORY CLEAR

Fuel System, Gasoline
Filed Oct 2, 201168,000 milesNC

THIS VEHICLE SUDDENLY STARTED STALLING WHETHER IDLING, ACCELERATING, OR COASTING. IT WOULD THEN HAVE TROUBLE STARTING AND RUN FINE AGAIN. AFTER TAKING IT TO THE MITSUBSHI DEALERSHIP ON WESTERN BLVD IN JACKSONVILLE, NC, THEY COULD NOT DIAGNOSE IT BUT FOUND IN THEIR DATA BASE THAT THERE IS A TINY PART IN THE CRANK SHAFT THAT COULD CAUSE THIS PROBLEM. AFTER WAITING A WEEK FOR PARTS THEY REALIZED THEY HAD THE WRONG TOOL. ANOTHER WEEK WAITING FOR THE TOOL AND THE NEW PART DID NOT FIX THE PROBLEM. ANOTHER WEEK OF KEEPING MY CAR THEY REPLACED THE FUEL INJECTION REGULATOR WITH A USED PART, THIS DID NOT FIX IT. ANOTHER WEEK WITH A NEW FUEL INJECTOR. NOW IT DOES NOT STALL BUT I CANT GET GAS IN THE GAS TANK, THE CAR SMELLS LIKE GAS, THERE IS STILL OCCASIONAL STALLING, AND THE NEW TIMING BELT THEY PUT ON SCREECHES WITH THE FIRST START OF THE DAY EVERYDAY. THE GAS TANK PROBLEM IS FOUND TO BE THAT THE VALVE IS STUCK IN THE FULL AND CLOSED POSITION AND WHOLE NEW GAS TANKIS RECOMMENDED. ANOTHER TWO WEEKS AND STILL WAITING ON THE GAS TANK. MY CAR HAS BEEN IN THE SHOP SINCE AUGUST 22ND AND IT IS NOW OCTOBER FIRST AND MY CAR IS STILL UNSAFE TO DRIVE AND WAITING FOR PARTS. HOW IS IT THAT MITSUBISHI CAN ALLOW THEIR SERVICE DEPARTMENT TO TAKE THIS LONG, COST THIS MUCH, AND TO RETURN A VEHICLE TO THE CUSTOMER IN WORSE SHAPE THAN IT WAS GIVEN? I PAID FOR ALL OF THESE NEW PARTS AND LABOR, AND STILL HAVE A VEHICLE THAT I CANT USE. ALSO, AS A SIDE NOTE, IT IS BLACK WHICH MEANS THE CHEAP FACTORY CLEAR C

Fuel System, Gasoline
Filed Sep 17, 2011OH

THE SERVICE ENGINE LIGHT CAME ON. THE CAR HAS BEEN INSPECTED BY TWO MECHANICS FROM DIFFERENT SHOPS; BOTH OF WHICH SUSPECT THE PROBLEM WITH MY FUEL SYSTEM MAY BE RELATED TO THE FUEL SYSTEM RECALL FOR THE 2003 MITSUBISHI ECLIPSE. *TT I CONTACTED THE MANUFACTURER TO GET MORE INFORMATION. I WAS INFORMED THAT MY VEHICLE HAD NOT BEEN SERVICED FOR THE RECALL. HOWEVER, I WAS ALSO TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH IT IS THE SAME MAKE AND MODEL AS THE RECALLED VEHICLE AND IS HAVING PROBLEMS IN THE SAME CATEGORY. I AM CONCERNED MY VEHICLE MAY HAVE PROBLEMS RELATED TO THE FUEL SYSTEM RECALL. IF SO, I WOULD LIKE THIS ISSUE TO BE PROPERLY ADDRESSED.

Tires
Filed Feb 5, 2011MI

2003 MITSUBISHI ECLIPSE, WAS WEST BOUND ON OHIO TURNPIKE, SHE HEARD A POP THEN SAW HER FRONT TIRE COME OFF THE VEHICLE AND SHE PULLED OFF THE ROAD ONTO THE RIGHT BEAM. *BF THE LEFT FRONT TIRE SHEARED OFF. THERE WAS DAMAGE TO THE ROTOR AND SCRAPES TO THE LEFT SIDE OF THE BUMPER. (OHIO TRAFFIC CRASH REPORT # 10-0898-90) UPDATED 02/15/11 *BF

20 of 124 complaints, reproduced as filed.

Across model years

Worst on record: 2000
YearComplaintsRecallsFiresDeathsAssessment
20128000Routine
20111000Routine
20101000Routine
200942100Routine
200871100Routine
2007107411Fatalities reported
200699400Routine
20056420Routine
200414510Routine
2003 — this page124540Routine
200273440Routine
20012091062Fatalities reported
20003081064Fatalities reported
19991201130Routine
19981291350Routine
19971361261Fatalities reported
19961591150Routine
19953071292Fatalities reported
199434410Routine
199336410Routine
199249311Fatalities reported
199154420Routine
199046700Routine

Compare every Eclipse year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 2, 2015. Source: NHTSA Office of Defects Investigation.