“Tl* the contact owns a 2001 mercury sable. The contact drove approximately 20 MPH over a road bump and heard a knocking noise coming from the rear of the vehicle. The vehicle was taken to the dealer where the technicians stated that the rear coils springs were fractured and needed to be replaced. The vehicle was repaired. The approximate failure mileage was 101,000.”
Owner complaint, filed Jun 14, 2011 at 101,000 miles
“Drove 10 hours from louisville kentucky to carlisle pennsylvania. Stopped at a holiday inn for the night. No problems noted with the car during the drive. When attempting to back up 2001 mercury sable in hotel parking lot, a grinding noise was heard coming from the right rear side of the vehicle. Tire was removed by aaa and the right rear suspension spring coil was found to be failed with a portion missing.”
Owner complaint, filed Jan 6, 2009 at 79,342 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the suspensionRecall (red: the suspension)NHTSA investigation opened
Complaints about the 2001 Sable peaked in 2005, with 60 filed that year. Owners had filed 3 complaints about the suspension before the first recall that covers it, 04V332000 in July 2004; 192 more have come in since. In 2022 owners filed 1 so far.
9 safety recalls
Part 573 reports
Service Brakes, Hydraulic › Foundation Components › Disc › Pads16E026000
Filed Apr 1, 201649,635 vehiclesRobert Bosch LLC
Defect. Bosch Brake Components LLC (Bosch) is recalling certain aftermarket replacement front brake pads, models Bosch QuietCast BC598 and BP765, Bosch Blue BE598 and BE598H, Prostop PD598 and PD765M, Duralast Gold DG598, Duralast MKD598, Stop Master ST598, UltraStop ULT598, UltraLife MX598 and MX765, BrakeBest MKD765, and Prostop Platinum PGD598. These brake pads, manufactured October 1, 2014, to October 31, 2015 are intended for use on 2001-2007 Ford Taurus, 2001-2005 Mercury Sable, 1995-1999 Ford Taurus SHO, 1995-2002 Lincoln Continental, and 1993-1998 Lincoln Mark VIII vehicles. The brake pad shim may shift out of position causing the shim to contact the brake disc resulting in damage to the disc.
Risk. A damaged or broken brake disc may reduce a vehicle's braking power, increasing the risk of a crash.
Remedy. Bosch will instruct the owners how to have the affected brake pads replaced, free of charge. The recall began on May 26, 2016. Owners may contact Bosch customer service at 1-888-715-3616.
Suspension › Front › Springs › Coil Springs04V332000
Filed Jul 15, 2004899,060 vehiclesFord Motor Company
Defect. ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Risk. IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Filed Mar 2, 2004938,789 vehiclesFord Motor Company
Defect. CERTAIN PASSENGER VEHICLES ARE BEING RECALLED TO CORRECT A PROBLEM WITH A MALFUNCTIONING STOP LAMP SWITCH AND/OR ASSOCIATED WIRING. THIS MALFUNCTIONING COULD RENDER THE STOP LAMPS INOPERABLE OR CAUSE THEM TO STAY ON ALL THE TIME. THIS COULD CAUSE CONFUSION TO A FOLLOWING DRIVER, WHICH COULD LEAD TO A CRASH.
Risk. IN ADDITION, IF THE SWITCH AND/OR ASSOCIATED WIRING FAIL IN THE OPEN POSITION, THE BRAKE LIGHTS WILL NOT ACTUATE AND THE DRIVER WILL NOT BE ABLE TO SHIFT THE VEHICLE OUT OF "PARK" IF THEY FAIL IN THE CLOSED POSITION, THE BRAKE LIGHTS WILL REMAIN ON, WHICH WILL NOT ALLOW THE SPEED CONTROL TO BE ACTIVATED. THIS COULD ALSO CAUSE THE BATTERY TO DISCHARGE.
Remedy. DEALERS WILL REMOVE THE STOP LAMP SWITCH AND ASSOCIATED WIRING ASSEMBLY AND INSTALL A NEWLY DESIGNED STOP LAMP SWITCH AND WIRE ASSEMBLY. OWNER NOTIFICATION IS EXPECTED TO BEGIN ON APRIL 5, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Service Brakes, Hydraulic › Pedals and Linkages02V266000
Filed Oct 2, 2002369,614 vehiclesFord Motor Company
Defect. CERTAIN PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PADELS ARE BEING RECALLED IN ORDER TO ADJUST THE BRAKE AND ACCELERATOR PEDALS TO A MINIMUM OF 50 MM OF LATERAL SEPARATION. SIMULTANEOUS APPLICATION OF BOTH THE BRAKE AND ACCELERATOR PEDALS COULD RESULT IN AN INCREASE IN ENGINE RPM.
Risk. THIS COULD RESULT IN A CUSTOMER EXPERIENCING AN "UNINTENDED VEHICLE SPEED INCREASE" OR A PERCEIVED "UNABLE TO STOP" CONDITION.
Remedy. OWNERS WILL BE INSTRUCTED AS TO THE PROPER WAY TO SET THE POSITION OF THE PEDALS AND TO TAKE THEIR VEHICLES TO A DEALER TO HAVE THE SPACING BETWEEN THE BRAKE AND ACCELERATOR PEDALS MEASURED. IF THE SPACING IS FOUND TO BE LESS THAN 50 MM, THE DEALER WILL ADJUST THE PEDALS TO INCREASE THE DISTANCE BETWEEN THEM TO GREATER THAN 50 MM. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Filed Aug 8, 20011,083,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Risk. LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Filed Apr 27, 20014,567 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER CARS. THE SEAT BELT BUCKLE TONGUE MAY NOT FULLY EJECT FROM THE BUCKLE ASSEMBLY WHEN THE RELEASE BUTTON IS PUSHED SLOWLY. THIS CONDITION COULD ALSO RESULT IN A PARTIAL LATCH OF THE TONGUE IN THE BUCKLE.
Risk. IN THE EVENT OF A VEHICLE CRASH, THE VEHICLE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
Remedy. DEALERS WILL REPLACE THE DRIVER AND RIGHT FRONT PASSENGER SEAT BELT BUCKLES. OWNER NOTIFICATION BEGAN MAY 4, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Filed Mar 12, 2001157,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS. IF THE GREASE FROM THE ADJUSTABLE PEDAL ASSEMBLY ENTERS THE STOP LAMP SWITCH, IT CAN CONTAMINATE THE CONTACTS LEADING TO CARBON BUILD UP, AND POTENTIALLY, A SHORT CIRCUIT.
Risk. A SHORT CIRCUIT COULD LEAD TO EITHER THE BRAKE LAMPS STAYING ON, OR TO A LOSS OF BRAKE LAMP FUNCTION, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE BRAKE LAMP SWITCH AND WIPE DOWN THE ADJUSTABLE PEDAL ASSEMBLY TO REMOVE EXCESS GREASE. OWNER NOTIFICATION BEGAN MARCH 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Equipment › Other › Owners/Service/Other Manual00V396000
Filed Nov 28, 2000495,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE AFFECTED EXPEDITION/NAVIGATOR OWNER GUIDES DO NOT IDENTIFY THE LOCATIONS OF SEATING POSITIONS EQUIPPED WITH TETHER ANCHORAGES, AND DO NOT PROVIDE INSTRUCTIONS FOR SECURING CHILD SEATS TO THESE TETHER ANCHORAGES. THE F150 SC OWNER GUIDES DO NOT PROVIDE THE PROCEDURE FOR SECURING CHILD SEATS TO THE TETHER ANCHORAGES. THE TAURUS/SABLE OWNER GUIDES DO NOT IDENTIFY THE CENTER REAR SEATING POSITION AS HAVING LATCH COMPATIBLE LOWER ANCHORAGES.
Risk. IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy. OWNERS WILL BE PROVIDED WITH OWNER GUIDE INSERTS REVISED TO PROVIDE THE REQUIRED INFORMATION, AND INSTRUCTIONS FOR AFFIXING THESE INSERTS TO THEIR OWNER GUIDES. CUSTOMERS WILL ALSO BE ADVISED THAT IF THEY PREFER, THEIR DEALER WILL AFFIX THE INSERTS TO THEIR OWNER GUIDES.
Filed Aug 24, 20005,961 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE CHILD SAFETY SEAT ANCHOR LATCH (ISO-FIX ANCHOR) FASTENERS DO NOT HAVE ADEQUATE RESIDUAL TORQUE. THE ANCHORS ARE SECURED TO THE FLOOR PAN WITH A REINFORCEMENT PLATE THAT HAS TWO STUDS THAT EXTEND UPWARD THROUGH THE FLOOR PAN AND THE ISO-FIX ANCHOR. THE SEALER ON THE FLOOR PAN COULD CAUSE A SOFT JOINT AND, EVEN IF THE NUTS ARE PROPERLY TORQUED, ROAD VIBRATIONS COULD CAUSE THE NUT TO WORK ITS WAY COMPLETELY OFF THE STUD.
Risk. THE ANCHOR MAY NOT HOLD THE CHILD SAFETY SEAT IN POSITION DURING AN ACCIDENT, INCREASING THE RISK OF INJURY TO THE OCCUPANT OF THE CHILD SAFETY SEAT.
Remedy. DEALERS WILL REMOVE AND RE-INSTALL THE BRACKET NUT USING A TORQUE RETENTION MATERIAL (RED LOCTITE). OWNER NOTIFICATION BEGAN SEPTEMBER 11, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
All 9 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 8 name the 2001 Sable.
Speed control cable damagePreliminary evaluation PE12033Closed
Opened Oct 24, 2012Closed Jun 26, 2013throttle and acceleration
On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the …
REAR COIL SPRING FRACTUREEngineering analysis EA06002Closed
Opened Jan 24, 2006Closed Feb 5, 2007suspension
Odi's analysis identified a high complaint rate for the rear coil springs in the salt belt states (approximately 250 per 100,000 vehicles).approximately 59 percent of the complaints alleged that the coil spring failure caused damage to the adjacent rear tire, with about half of these (30 percent of total complaints) alleging that the damage resulted in air loss.because air loss from a rear tire can result in changes in vehicle handling characteristics, odi examined field data, test data and interviewed consumers to assess the safety consequences of such failures in the subject vehicle …
REAR COIL SPRING FRACTUREPreliminary evaluation PE05054Closed
Opened Sep 27, 2005Closed Jan 24, 2006suspension
The office of defect investigation (odi) opened preliminary evaluation, pe05-054, based on 131 vehicle owner questionnaires related to alleged rear coil spring fractures.since opening the investigation there have been an additional sixty-three (63) complaints alleging rear coil spring fracture.an analysis of the vehicle owner questionnaires (voqs) submitted to odi reveals that 42% of the complainants allege that the adjacent tire was punctured as result of a rear coil spring fracture. Additionally, an analysis of the complaint data received by odi from FORD reveals the following: there were a …
Ms. Rodman reported that after her vehicle was inspected for the recall, her mother experienced a sudden acceleration and crashed the sable into a light pole.previously NHTSA had conducted an investigation for this issue (pe02-035) that resulted in the recall (02v-266) of 369,000 my 2000-2002 taurus and sable vehicles equipped with adjustable brake and accelerator pedals to insure that the separation between the pedals was at least 50mm..a review of odi's database for complaints regarding recall 02v-266 did not identify any recall remedy complaints other than the petitioner's.ms. Rodman?s …
Opened Oct 23, 2003Closed Mar 5, 2004Led to recall 04V106000headlights
Ford conducted a recall in march, 2001 to correct a defect affecting the brake light switch in my 2000 through early-2001 taurus and sable vehicles equipped with power adjustable pedals (recall 01v-078).rq03-008 was opened to investigate complaints concerning the remedy and scope of 01v-078.odi's analysis identified concerns with post-repair failures in recalled vehicles,failures in my 2001-02 vehicles with adjustable pedals that were not included in recall 01v-078, and failures in my 2000 vehicles with fixed pedals.(note: the manufacturer failure data in this resume includes all crashes and …
FRONTAL AIR BAG NON-DEPLOYMENT IN CRASHEngineering analysis EA03010Closed
Opened Jul 2, 2003Closed Jun 23, 2004airbags
This investigation identified a total of 427 reports alleging non-deployment of the frontal air bags.of the 427 reports, two incidents (fatal crashes) have been identified as severe frontal crashes in which the frontal air bags did not deploy.a defect trend has not been identified at this time.further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.the agency will take further action if warranted by the circumstances.see …
FRONTAL AIR BAG NON-DEPLOYMENT IN CRASHPreliminary evaluation PE03002Closed
Opened Jan 6, 2003Closed Jul 2, 2003airbags
Ford motor company has identified 260 reports alleging frontal air bag non-deployment for any (severity) frontal or near-frontal crash on model year 2000-2001 FORD taurus and mercury sable vehicles.additional crash reports are contained in NHTSA's fatality analysis reporting system (fars) database.the single odi report listed in the report summary is NHTSA's special crash investigation's case no. Ca00-020 that involved a high-speed crash non-deployment involving a driver fatality and front passenger injury.this preliminary evaluation has been upgraded to an engineering analysis (ea03-010) and …
For 1999-2001 Taurus or Sable vehicles Safety Recall 04S17 has been issued for vehicles that are operated in high corrosion areas for an extended period, where the front coil springs could potentially fracture. A fractured front coil spring could move past the spring seat and contact a front tire. If a front coil spring should fracture and come in contact …
MERCURY/FORD: SAFETY RECALL REGARDING FRONT COIL SPRINGS CAN FRACTURE ON VEHICLES OPERATING FOR EXTENDED PERIODS IN HIGH CORROSION AREAS. MODEL 1999-01 TAURUS, SABLE. *PE
MERCURY/FORD: FRONT COIL SPRINGS CAN FRACTURE, AFTER OPERATING, FOR AN EXTENDED PERIOD OF TIME, IN HIGH CORROSION AREAS, MOVE MOVE PAST SPRING SEAT AND CONTACT RUPTURE FRONT TIRE, RESULTING RAPID AIR LOSS. MODEL 1999-2001 TAURUS, SABLE. *PE
RATTLING OR CLUNKING NOISE FROM THE FRONT SUSPENSION UNDER NORMAL DRIVING CONDITIONS. *TT *JB
What owners reported
Newest filings
Vehicle Speed Control
Filed Feb 17, 2022TX
Lately my car has been over accelerating to about 4,000 rpm’s at random moments. I almost got into a wreck today and I was driving 30 mph. I’ve cleaned the throttle body and the idle air control valve and still the same issue. The car only has 113,000 miles on it but now I’m too scared to even drive it!
SteeringFire
Filed Apr 22, 2020130,000 milesPA
I GOT IN MY CAR STARTED TO DRIVE AND HEARD SOMETHING SNAP THEN SMOKE CAME FROM THE HOOD AND THE CAR PULLED HARD RIGHT. I IMMEDIATELY STOPPED AND PARKED THE CAR. THE COIL SPRING BROKE AND DUG INTO MY FRONT PASSENGER TIRE AND IT PULLED THE AXLE OUT OF THE CV JOINT.I WAS IN ALLENTOWN,PA. ON A MAIN ROAD IN THE CITY. FEB.8,2020.
Service Brakes
Filed Mar 25, 2019113,000 milesFL
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FULL FORCE TO GET THE VEHICLE TO EVENTUALLY STOP. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V266000 (SERVICE BRAKES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 113,000.
Service Brakes
Filed Mar 18, 201940,200 milesTX
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 40 MPH, THE BRAKE WARNING INDICATOR ILLUMINATED. ALSO, WHILE APPROACHING A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THE CONTACT POWERED OFF AND RESTARTED THE ENGINE WHILE AT A RED LIGHT AND WAS ABLE TO DRIVE HOME. THE VEHICLE WAS LATER TOWED TO HELFMAN FORD (LOCATED AT 12220 SOUTHWEST FWY, STAFFORD, TX 77477, (281) 240-3673) WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY BRAKE SENSOR THAT NEEDED A BRAKE MASTER CYLINDER REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 40,200. THE VIN WAS NOT AVAILABLE.
Engine
Filed Feb 15, 2019180,000 milesCA
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 50 MPH ON THE HIGHWAY, THE ACCELERATOR PEDAL SUDDENLY DROPPED DOWN AND THE VEHICLE ACCELERATED TO 120 MPH. THE CONTACT SHIFTED INTO NEUTRAL, BUT THE RPMS CONTINUED REVVING AT MAXIMUM CAPACITY. WHEN THE VEHICLE STARTED TO SLOW DOWN, THE CONTACT TURNED OFF THE ENGINE. THE VEHICLE EVENTUALLY CAME TO A ROLLING STOP ON THE SIDE OF THE ROAD. THE CONTACT WAITED TEN MINUTES AND ATTEMPTED TO RESTART THE VEHICLE, BUT THE ENGINE REVVED UP AGAIN; THEREFORE, THE CONTACT QUICKLY TURNED THE VEHICLE BACK OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. FUTURE FORD OF SACRAMENTO (4625 MADISON AVE, SACRAMENTO, CA 95841, (916) 473-1047) STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 180,000.
Air Bags
Filed Nov 15, 201860,000 milesIL
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 5 MPH, THE VEHICLE BRUSHED AGAINST A CURB AND THE SIDE IMPACT AIR BAG DEPLOYED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO TERRY'S FORD OF PEOTONE (363 S HARLEM AVE, PEOTONE, IL 60468, 708-258-9200) AND WAS NOT DIAGNOSED, BUT IT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT AVAILABLE.
Vehicle Speed Control
Filed Aug 20, 2018164,000 milesIA
SUDDEN ACCELERATION AND CONTINUED HIGH RPMS. ACCELERATES WITHOUT DEPRESSING ACCELERATOR PEDAL. THIS IS A KNOWN ISSUE FOR MERCURY SABLE / FORD TAURUS 2000-2003 AND I JUST DISCOVERED A RECALL WAS DONE IN 2013 BY FORD. THE CAUSE IS A MALFUNCTIONING OF THE THROTTLE BODY AND/CRUSIE CONTROL CABLES.
Electronic Stability Control (esc)Crash
Filed Feb 6, 2018145,000 milesGA
TRANSMISSION ISSUES INCLUDED A NEAR DEATH EXPERIENCE WHEN FAULTY CRUISE CONTROL WIRING / FUNCTIONALITY CAUSED AUTOMATIC TRANSMISSION TO REV TO TO HIGH RPMS. WAS UNABLE TO SHIFT TO NEUTRAL GEAR AND WAS FORCED TO JUMP FROM VEHICLE TO AVOID POTENTIALLY FATAL WRECK. BRAKE PADS BURNED THROUGH TO THE CALIPERS WHEN TRYING TO BRAKE.
Vehicle Speed Control
Filed Nov 22, 2016154,600 milesTN
I HAVEN'T HAD THIS CAR VARY LONE AND I WAS DRIVING CLOSE TO MY HOME IN WITCH I LIVE IN THE TN. SMOKY MOUNTAINS. THE ROADS ARE CURVY I HAD JUST PULLED OUT FROM A TEE INTERSECTION AND A CAR CAME FAST UP BEHIND ME SO I STEPPED ON IT AND THAT IS WHEN THE THROTTLE STUCK SO I KICKED IT FAST AND HARD AND IT FREED UP. IF THIS HAD BEEN IN A DIFFERENT SITUATION I MAY HAVE WRECKED THE CAR. SO I STARTED TO DO SOME RESEARCH ON THIS AND FOUND RECALLS SO I DID A VIN# CHECK AND FOUND OUT THE RECALLS FOR THIS CAR WERE DONE AND ALL THIS HAPPENED ON 11-19-2016 SO ON 11-21-2016 I HAD TO GO OUT AND I STOPPED BY A DEALER TO CHECK ON MY FINDINGS AND I WAS TOLD THE SAME THING AND AT THAT POINT I WENT TO CHECK ON A NEW THROTTLE CABLE AND MAYBE THE PART THAT WAS PUT ON TO FIX THE PROBLEM AND THAT THE PARTS WOULD NEED TO BE ORDERED AND THATS WHEN I FOUND OUT THAT IT WASN'T THE CABLE THAT WAS THE PROBLEM THAT LATER FORD HAD FOUND THAT IT WAS THE THROTTLE BODY THAT WAS CAUSING THE PROBLEM AND OF COURSE THAT WAS NEVER REVELED BECAUSE THAT PART IS A 400.00 PART AND THE CABLE WAS A 100.00 PART. SO THIS NEEDS TO BE RECALLED AGAIN. MY CAR HAS 154500 MILES. NHTSA ' VEHICLE SPEED CONTROL PROBLEMS 2001 MERCURY SABLE NHTSA ' VEHICLE SPEED CONTROL: ACCELERATOR PEDAL PROBLEMS 2001 MERCURY SABLE CLOSE INVESTIGATION SUBJECT : SPEED CONTROL CABLE DAMAGE DATE INVESTIGATION OPENED: OCT 24, 2012 DATE INVESTIGATION CLOSED: JUN 26, 2013 NHTSA ACTION NUMBER: PE12033 COMPONENT(S): VEHICLE SPEED CONTROL ALL PRODUCTS ASSOCIATE
Vehicle Speed Control
Filed Oct 31, 2016203,197 milesOH
MY 17 YEAR OLD WAS DRIVING THE 2001 MERCURY SABLE AND CAME TO A COMPLETE STOP AT A LIGHT ON A BUSY INTERSECTION HOWEVER, THE CAR AUTOMATICALLY ACCELERATED EVEN WITH HIS FOOT ON THE BRAKE. THE ACCELERATION STUCK AND FORTUNATELY HE WAS ABLE TO CONTROL THE VEHICLE WITHOUT HITTING ANYONE AND CAUSING AN ACCIDENT BUT IMMEDIATELY MANAGED TO GET IT TO AN OPEN LOT TO SHUT THE CAR OFF. HAD SOMEONE LOOK AT IT, AND IT WAS THE THROTTLE CABLE THAT SNAPPED. IT IS ONLY TEMPORARILY FIXED AT THIS TIME. ALSO, WHEN DRIVING IN AREAS WHERE THERE IS ANY TYPE OF SMALL BUMP, SUCH AS THE END OF OUR DRIVEWAY, THE FRONT END SUSPENSION JUST ISN'T THERE. IT HITS EXTREMELY HARD. *TR
Engine
Filed Jul 6, 2016130,000 milesOH
THROTTLE GOT STUCK FORCING CAR TO ACCELERATE EVEN WHEN NOT TOUCHING THE GAS PEDAL. THANKFULLY THE BRAKES WORKED AND I WAS ABLE TO STOP THE CAR AND PUT IT INTO PARK, AT WHICH POINT THE ENGINE REVVED TO 4000 RPM. ONCE THE CAR WAS TURNED OFF, IT LET OFF SOME WHITE SMOKE WITH A BURNING OIL SMELL. ACCORDING TO MY MECHANIC, THE SPEED CONTROL CABLE COLLAR FRACTURED. I WAS ON THE HIGHWAY WHEN THIS HAPPENED, DOING 65 MILES PER HOUR.
Vehicle Speed Control
Filed Mar 29, 2016100,000 milesFL
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING AT 30 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO SLOW THE VEHICLE. THE CONTACT PLACED THE VEHICLE IN NEUTRAL TO SLOW IT DOWN, BUT THE ENGINE CONTINUED TO REV AT A HIGH RPM. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Suspension
Filed Mar 4, 2016IA
FRONT COIL SPRINGS BOTH BROKEN AND REPLACED. REAR COIL SPRING BROLE AND PUNCTURED TIRE CAUSING THE VEHICLE TO BECOME STRANDED.
Electrical System
Filed Dec 23, 201519,000 milesVA
FOR OVER TEN (10) YEARS THE HEADLIGHTS (BUT NOT THE SIDE DRIVING LIGHTS) HAVE BEEN GOING OFF (FOR ABOUT 3 MINUTES) AND THEN COMING BACK ON. THIS DOES NOT OCCUR EVERY TIME THE LIGHTS COME ON AND SEEMS TO BE MORE FREQUENT IN THE SUMMER TIME WHEN IT IS WARM OR HOT OUTSIDE. THE DATE BELOW IS JUST APPROXIMATELY WHEN THIS PROBLEM STARTED AND IS NOT THE ONLY DATE/'TIME IT HAS OCCURRED, IT HAS OCCURRED SPORADICALLY BUT CONTINUOUSLY SINCE THAT DATE.
Fuel/Propulsion System
Filed Nov 5, 201589,000 milesME
WHILE DRIVING THE SABLE AT APPROXIMATELY 25 MI. PER HR.(CLEAR ROAD,DRY CONDITIONS)IN CONGESTED TRAFFIC CONDITIONS. GOING THROUGH A SET OF TRAFFIC LIGHTS,LUCKILY THE LIGHT HAD JUST TURNED GREEN,,THE VEHICLE SUDDENLY SURGED UP TO 3000 RPM. FORTUNATELY,GOING THROUGH THE LIGHTS, MY FOOT WAS NEAR THE BRAKE PEDAL. WHEN I HEARD AND FELT THE ACCELERATION ,I IMMEDIATELY HIT THE BRAKE AND KEPT MY RIGHT FOOT ON IT AS THE VEHICLE CONTINUED TO PUSH FORWARD WITH FULL BRAKES APPLIED. LUCKILY THE VEHICLE WAS UNDER THE BRAKES CONTROL,WHILE STILL REVVVVING, I PUT THE VEHICLE INTO NEUTRAL AND PULLED OVER,TUNED IGNITION OFF. THE FRONT DISC BRAKES WERE SMOKING. OPENED HOOD,NOTICED NOTHING UNUSUAL, THIS IS THE ONLY REPORT OF THIS INCIDENT.WILL SEEK IMMEDIATE CURE TODAY. THIS IS MY 66 Y.O. GIRL FRIEND CAR.SHE IS NOW HORRIFIED TO USE IT! NOVEMBER 5,2015.
Vehicle Speed Control
Filed Oct 26, 2015164,000 milesMD
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UNINTENTIONALLY WHEN DRIVING. ON ANOTHER OCCASION, WHILE AT A STOP LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT FIRM PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL TO KEEP THE VEHICLE FROM LUNGING FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
Power Train
Filed Oct 11, 2015MA
MY MECHANIC ADVISED THAT THE COIL SPRING IS LACKING A COVER AND IS RUSTING AND MAY BREAK. MY TRANSMISSION "SLIPS" AND "REVS" AT RANDOM. BOTH OF THESE ITEMS ARE SUPPOSEDLY UNDER RECALL, BUT FORD WILL NOT HONOR THE RECALLS.
Vehicle Speed Control
Filed Sep 18, 2015140,000 milesOH
WHILE UNDER ACCELERATION 50%-75% THE THROTTLE CABLE CAN SLIDE OUT OF THE CABLE RETAINER AND KEEP THE THROTTLE FROM RETURNING TO IDLE LEADING TO THE THROTTLE BEING STUCK OPEN RESULTING IN SPEEDS OVER 100MPH IF NO ACTION IS TAKEN.
Steering
Filed Sep 4, 201589,789 milesMA
THE ENGINE CRADLE/FRAME SUPPORTING THE ENGINE & TRANSMISSION AND SUSPENSION AND STEERING ASSEMBLIES FAILED DUE TO EXCESSIVE CORROSION CAUSING THE REAR MOUNT AT THE BODY CONNECTION ON BOTH SIDES TO SEPARATE AND DROP ABOUT 3" CAUSING A LOSS OF STEERING. THE DROP OF THE CRADLE AND ENGINE AND TRANSMISSION PULLED DOWN ON THE STEERING SHAFT UNIVERSAL JOINT UNDER THE DASH CAUSING THE STEERING TO BIND UP AND ALSO CAUSING THE ENTIRE STEERING AND SUSPENSION GEOMETRY TO FAIL. THE VEHICLE WAS NOT GARAGED, WAS PURCHASED NEW BY ME, WAS NOT IN INVOLVED IN ANY FLOOD DAMAGE, WAS NOT IN CLOSE PROXIMITY TO SALT WATER AND THE UNDERCARRIAGE WAS SPRAYED EACH TIME I FREQUENTLY WASHED THE VECHICLE. THE ENGINE CRADLE IN ADDITION TO THE REAR MOUNT FAILURE HAS EXTENSIVE RUST AND CORROSION THRUOUT THE STRUCTURE. AS SOMEONE WHO PAYS ATTENTION TO MY VEHICLE I BEGAN TO NOTICE RUST/CORROSION ON THE ENGINE CRADLE ABOUT 5 YEARS AFTER PURCHASING THE VEHICLE AND HAVE SEARCHED THE INTERNET FOR SIMILAR COMPLAINTS WITHOUT FINDING ANY. I'M WIRTTING THIS AFTER FINALLY SEEING A COMPLAINT ON A 2001 FORD TAURUS CRADLE/FRAME FAILURE AND THINK THIS DANGEROUS CONDITION SHOULD BE MADE PUBLIC. THANKFULLY I WAS GOING AT A SLOW SPEED AND WAS ABLE TO VEER THE VEHICLE TO THE SIDE OF THE ROAD. HAD I BEEN TRAVELING AT HIGHWAY SPEED THE EVENT WOULD HAVE BEEN CATASTROPHIC NOT ONLY TO ME BUT OTHERS ON THE ROAD ALSO. LOVED MY VEHICLE IT RUNS GREAT AND WAS LOOKING FOWARD TO MORE MILES WITH IT, UNFORTUNATELY THE REPAIR WOULD BE A MAJOR
Air Bags
Filed Jul 8, 2015121,000 milesGA
I WAS ON MY WAY HOME FROM WORK AROUND 9AM THE DRIVER SEAT SIDE AIR BAG DEPLOYED FOR ABSOLUTELY NO REASON.
Structure › Body
Filed May 21, 201580,549 milesWI
THE FRONT DRIVER DOOR WILL NOT SHUT IN COLD TEMPERATURES. AS I WAS TRYING TO LEAVE FOR WORK THE DOOR WOULD NOT LATCH SHUT. ENDED UP HOLDING THE DOOR SHUT WHILE DRIVING DOWN THE ROAD. I WENT AND BOUGHT A RATCHET STRAP TO SECURE THE DOOR IN PLACE AS IT IS OFTEN COLD IN WISCONSIN.
Engine and Engine Cooling
Filed Apr 22, 201598,000 milesNC
SOMETHING DRASTICALLY WRONG WITH THE RADIATOR SYSTEM, ANTIFREEZE IS ALWAYS BROWN, HAVE IT CHANGED AND IN 1 DAY IT TURNS BROWN. THE WINDOWS HAVE BEEN BROKEN IN THIS CAR SINCE 2005, THE TWO FRONT WINDOWS DO NOT GO UP AND DOWN, I DON'T FEEL SAFE WITHOUT THE WINDOWS WORKING. THERE IS SOMETHING WRONG WITH THE SUSPENSION AND I CONSTANTLY HAVE TO PUT AIR INTO MY TIRES AND TIRES WEAR OUT QUICKLY BECAUSE SUSPENSION IS MESSED UP. WINDSHIELD WASHER HAS NOT WORKED SINCE 2003. IF IT WAS BUILT WITH PRIDE LIKE THE COMPANY SAYS IT IS, IT WOULD BE A NICE CAR. FALLS APART TOO EASILY. I NEED HELP. *TR
Vehicle Speed Control
Filed Feb 10, 201560,000 milesTX
I WAS DRIVING ALONG THE HIGHWAY AT APPROXIMATELY 45 MPH WHEN SUDDENLY ACCELERATOR SPED UP TO A HIGH RATE OF SPEED. COULD NOT SLOW DOWN WHEN BRAKING. CAR CONTINUED TO ACCELERATE. COULD NOT GET CAR TO SLOW DOWN NO MATTER WHAT I TRIED. HAD TO TURN CAR OFF TO COME TO A STOP. THE LOCAL WICHITA FALLS FORD COMPANY SAYS THERE IS RECALL FOR THIS PROBLEM, BUT I HAVE READ ALL OVER THE NET THAT IT IS A PROBLEM FORD MOTOR COMPANY SAID THAT IT WOULD FIX. CALLED FORD MOTOR CO. HEADQUARTERS AND THEY SAID THERE IS NO RECALL ISSUED FOR THIS PROBLEM AND THEY WILL NOT FIX IT. I SHOULD NOT HAVE TO PAY FOR THIS WHEN FORD KNOWS IT IS AN ONGOING PROBLEM. I AM 73 YEARS OLD AND DO NOT HAVE MONEY FOR THIS KIND OF REPAIR. *TR
Vehicle Speed Control
Filed Oct 16, 2014161,000 milesOH
GOING TO WORK AND GOING UP A STEEP HILL ON A WINDY 2 LANE HIGHWAY AND TOPPED THE HILL AT APPROXIMATELY 40 MPH AND WHEN I LET OFF THE THROTTLE THE THROTTLE PEDAL RETURNED BUT THE SPEED STAYED AT 40 MPH AND AT 4000 RPM. I PUNCHED AND RELEASED THE THROTTLE PEDAL AND IT WENT TO 6000 RPM AND DIDN'T RETURN. I STEPPED ON THE BRAKES AND SLOWED THE VEHICLE A LITTLE BUT NOT MUCH. I WAS COMING UP ON A TURN AT A HIGH RATE OF SPEED AND HAD TO SHIFT IN TO NEUTRAL AND SHUT THE CAR OFF. I COASTED TO THE SIDE OF THE ROAD AND RAISED THE HOOD. I SEEN THAT WHERE THE THROTTLE CABLE AND THE CRUISE CONTROL CABLE WENT IN TO THE MOUNTING BRACKET THAT THE CRUISE CONTROL CABLE WAS HANGING OUT THE SIDE OF THE GREY PLASTIC HOLDER THAT HOLDS IT INTO THE MOUNTING BRACKET. THE GREY PLASTIC GUIDE HOLDER HAD BROKE AND THE CABLE HAD SLIPPED OUT OF THE HOLDER AND WASN'T ABLE TO GO BACK IN WHEN THE THROTTLE WAS OPEN THUS LEFT THE THROTTLE HALF OPEN. I WAS ABLE TO MANUALLY SLIDE IT BACK INTO THE GREY PLASTIC GUIDE HOLDER AND PUT WIRE ON IT TO SAFELY GET IT HOME. THE HOLDER NEEDS TO EITHER BE METAL OR A BETTER GRADE OF PLASTIC. THE GREY PLASTIC GUIDE HOLDER IS ALSO THE SAME AS THE ONE ON THE THROTTLE CABLE. I'M SURE ITS GOING TO BREAK SOON ALSO. THANK YOU. *TR
Air BagsCrash1 injured
Filed Sep 15, 201433,000 milesMO
TL* THE CONTACT OWNED A 2001 MERCURY SABLE. THE CONTACT'S VEHICLE WAS STRUCK HEAD ON BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD INJURY, BUT NO MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND SPEED WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 33,000.
Suspension
Filed Sep 5, 201498,000 milesVA
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICED, THE MECHANIC INFORMED THE CONTACT THAT BOTH FRONT COIL SPRINGS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Suspension
Filed Aug 23, 2014108,401 milesNY
MY MECHANIC NOTICED THAT THE REAR SPRING WAS WORN. THIS, HE SAID, WAS CAUSE FOR A RECALL IN THE FRONT SPRING IN 2005. HOWEVER, THERE WAS NO SIMILAR RECALL FOR REAR SPRING. MY MECHANIC SAID THIS PART SHOULD NOT HAVE WORN OUT LIKE THIS. *TR
Suspension › Front › Springs › Coil Springs
Filed Jul 28, 2014147,000 milesPA
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE THE VEHICLE WAS BEING INSPECTED, THE MECHANIC NOTICED THAT THE FRONT AND REAR COIL SPRINGS FRACTURED. THE CONTACT NOTICED A SEVERE VIBRATION UNDERNEATH THE VEHICLE AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE TWO REAR TIRES WERE DAMAGED AND REPLACED DUE TO THE DEFECTIVE COIL SPRINGS. AN INDEPENDENT MECHANIC STATED THAT THE FRONT AND REAR COIL SPRINGS WERE FAULTY. THE COIL SPRINGS WERE NOT REPLACED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 147,000.
Power Train
Filed Jul 11, 201468,133 milesFL
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE THE BRAKES BEING DEPRESSED, THE ENGINE RMPS INCREASED. THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE ACCELERATED. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN PARK AND THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,133 AND THE CURRENT MILEAGE WAS 68,136.
Air BagsCrash2 injured
Filed Feb 7, 2014125,000 milesNY
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED WAS DRIVING 20 MPH AND BECAME INVOLVED IN A HEAD-ON CRASH. THE AIR BAGS FAILED TO DEPLOY. BOTH THE DRIVER AND A PASSENGER SUSTAINED INJURIES TO THE BACK, NECK, AND SEVERAL LACERATIONS TO THE HEAD AND FACE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG DEPLOYMENT FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 125,000.
Electrical System
Filed Dec 23, 2013189,000 milesTN
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE ALARM SYSTEM AND INTERIOR LIGHTS WOULD ACTIVATE INDEPENDENTLY AND RECURRINGLY. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.
Seat Belts
Filed Sep 26, 201383,000 milesFL
THE DRIVERS SEAT BELT DOES NOT LATCH (LOCK) PROPERLY. THE BELT HAS ON NUMEROUS OCCASIONS BECAME UNFASTENED WHEN DRIVING. THE DRIVERS BELT ALSO DOES NOT RETRACT AFTER USE. *JS
Visibility/Wiper1 injured
Filed Aug 22, 2013120,576 milesCT
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE SITTING IN THE PARKED VEHICLE, AN ASSAILANT APPROACHED THE VEHICLE WITH THE INTENT TO COMMIT A CRIME. THE ASSAILANT STRUCK THE DRIVER'S SIDE WINDOW WITH ONLY HIS ELBOW AND THE WINDOW SHATTERED, CAUSING MANY LACERATIONS TO THE CONTACT'S FACE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,576.
Suspension
Filed Jul 9, 201374,000 milesOH
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE COIL SPRING BROKE. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT NOTIFIED THE MANUFACTURER REGARDING NHTSA RECALL CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE RECALL, BUT THAT IT WOULD NOT BE REPAIRED BECAUSE IT WAS A 2001 MODEL AND EVEN THOUGH THE RECALL WAS ISSUED IN 2004 AND HAD BEEN 10 YEARS SINCE THE VEHICLE WAS MADE. THE FAILURE AND CURRENT MILEAGE WAS 74,000. *TR
Vehicle Speed Control
Filed Jul 9, 201396,000 milesNY
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT WAS FORCED TO DEPRESS THE BRAKE PEDAL WITH BOTH FEET AND PLACE THE VEHICLE IN NEUTRAL GEAR IN ORDER TO STOP THE VEHICLE. THE VEHICLE ACCELERATED TO APPROXIMATELY 70 MPH FOR A 16 MILE STRETCH. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TOW TRUCK DRIVER INSPECTED THE VEHICLE AND NOTICED THE CRUISE CONTROL CABLE HAD DISENGAGED CAUSING THE ACCELERATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. *TR
Power Train
Filed Apr 19, 2013182,000 milesCT
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, THE GEAR SHIFTER ENGAGED FROM DRIVE TO NEUTRAL. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE FAILURE WAS LOCATED AT THE TRANS AXLE AND THE CONTACT WAS ADVISED THAT THE TORQUE CONVERTER WAS NOT ENGAGING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 182,000.
Suspension
Filed Mar 27, 201394,000 milesOH
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING SPACE, THE FRONT PASSENGER SIDE COIL SPRING FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,000. *TR.....UPDATED 05/09/13 *BF UPDATED 05/24/2013 *JS
Vehicle Speed Control
Filed Mar 15, 2013MD
ACCELERATOR CABLE BROKE IN HALF AS I ENTERED I-295 FROM ON RAMP. *TR
Vehicle Speed Control
Filed Mar 15, 2013135,000 milesMD
ACCELERATOR CABLE BROKE OFF FROM GAS PEDAL. *TR
Vehicle Speed Control
Filed Mar 13, 201360,000 milesMA
WITHIN THE LAST WEEK MY 2001 MERCURY SABLE REACHED THE 60,000 MILE MARK. ONCE OVER THAT MARK THE ACCELERATOR PEDAL BEGAN TO STICK EACH TIME I WOULD ACCELERATE THE VEHICLE TOO MUCH. FOR EXAMPLE, MERGING ONTO THE HIGHWAY AND NEEDING TO SPEED UP THE CAR WOULD REV THE ENGINE AS WITHOUT MY FOOT ON THE PEDAL. THIS WOULD CONTINUE AS IF I WAS PRESSING THE ACCELERATOR PEDAL TO THE FLOOR EVEN IF MY FOOT WAS FIRMLY ON THE BRAKE. THE ONLY RESOLUTION TO THIS SUDDEN EXTREME ACCELERATION WOULD BE TO STOMP ON THE ACCELERATOR OVER AND OVER AGAIN. IN ONE INSTANCE THE VEHICLE WOULD NOT STOP EVEN AFTER IT WAS PUT INTO PARK, IT WASN'T UNTIL THE VEHICLE WAS TURNED OFF WHEN IT STOPPED. THIS HAPPENED THREE TIMES BEFORE I BROUGHT THE VEHICLE INTO BE REPAIRED. *TR
Suspension
Filed Mar 13, 2013112,000 milesCT
IN JULY OF 2011 I NOTICED A SMALL PIECE OF METAL, LOOKED LIKE A PIECE OF THE SPRING TO MY CAR. IT WAS ON THE GROUND NEXT TO THE REAR DRIVER SIDE TIRE. AT THE TIME I LOOKED AT THE SPRING ( NOT ON JACK STANDS NOR DID I JACK THE CAR UP) NOT KNOWING IF IT CAME FROM MY CAR. I THOUGHT IT WAS ODD THAT A PIECE WAS ON THE GROUND AND MY CAR DIDN'T SEEM TO DRIVE ANY DIFFERENT NOR DID I HEAR ANYTHING. THEN MARCH OF 2013 I HAD TO CHANGE MY BACK BRAKES, I JACKED UP THE REAR DRIVER SIDE AND THE SPRING JUST FELL OFF INTO PIECES. I WAS LUCKY THAT I WASN'T ON THE ROADWAYS DRIVING. A NEIGHBOR WHO IS A MECHANIC LOOKED AT IT AND SAID THAT WAS THE CRAZIEST THING HE HAS SAW. I MEAN THIS SPRING WAS IN PIECES AND THE PIECES JUST BROKE OFF FROM ONE ANOTHER. THERE WAS NO CRACKS, THE ENDS OF THE PIECES DID NOT HAVE RUST ON THEM. IT WAS LIKE IT JUST CRUMBLED. I HAVE SAW A LOT OF COMPLAINTS ON THE INTERNET AND I COULD IMAGINE ALL THE ONES THAT AREN'T ON THE INTERNET. LIKE MY SELF IF I DIDN'T SEE THIS SITE IN ANOTHER WEBSITE THAT I READ, I WOULDN'T OF KNOWN THAT I COULD WRITE TO SOMEONE ABOUT THE REAR SPRINGS TO MY CAR WHEN I SAW THERE WASN'T A RECALL FOR THIS. I APPRECIATE IF YOU LOOK INTO THIS KNOWING THAT THIS COULD BE A SERIOUS MATTER ONE OF THESE TIMES, IF IT HASN'T BEEN ALREADY. I THINK FORD SHOULD BE ACCOUNTABLE FOR THE FAULTY REAR SPRINGS ON THIS VEHICLE AND NOT JUST THE FRONT. HOPE THIS MATTER CAN BE RESOLVED APPROPRIATELY WITH FORD TAKING TIME TO LOOK INTO IT FOR THERE LOYAL CUSTOMERS! *TR
Vehicle Speed Control
Filed Jan 2, 2013125,000 milesIN
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH AND EXHIBITED AN UNEXPECTED INCREASE IN ACCELERATION. THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES BEFORE THE VEHICLE WOULD STOP. THE CRUISE CONTROL WAS NOT ENGAGED WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE VEHICLE WOULD BE TOWED TO AN INDEPENDENT AUTO SHOP FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Exterior Lighting › Brake Lights › Switch
Filed Nov 21, 2012207,800 milesWI
THERE WAS A RECALL ON MY CAR BACK IN MAR 02 2004 (FORD RECALL NUMBER 04S12) FOR AN EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, WHICH WAS (ACCORDING TO FORD) DONE JAN 10 2005. I HAD FAILED AGAIN ON 11/15/2012 LEAVING ME WITHOUT BRAKE LIGHTS AND NOT BEING ABLE TO GET IT OUT OF PARK. HAD TO PUT IT IN NEUTRAL FIRST BEFORE I STARTED MY CAR SO I COULD DRIVE IT TO GET FIXED. *TR
Structure › Frame and Members
Filed Nov 13, 2012106,000 milesCT
TL* THE CONTACT OWNS A 2001 MERCURY SABLE WAGON. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SUB FRAME HAD RUSTED THROUGH. THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE SERVICE WHO STATED THAT THE VEHICLE COULD NOT BE DRIVEN DUE TO THE CORROSION. ALSO, THE DEALER ADVISED THE CONTACT TO PURCHASE A USED SUB FRAME FOR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE AND STATED THAT THEY WERE NO LONGER MANUFACTURING NEW SUB FRAMES FOR THAT SPECIFIC YEAR MODEL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 106,000. UPDATED 12/28/12 *CN UPDATED 1/15/2013 *JS
Fuel/Propulsion System
Filed Oct 30, 2012120,000 milesAZ
AFTER GETTING UP TO CRUISING SPEED ON THE HIGHWAY MY CAR WOULD CONTINUE TO ACCELERATE EVEN WHEN I STOPPED GIVING IT GAS. I DISCONNECTED THE CRUISE CONTROL CABLE AND THIS FIXED THE PROBLEM, BUT NOW I CAN'T USE MY CRUISE CONTROL. *TR
Vehicle Speed ControlCrashFire
Filed Oct 26, 201290,000 milesGA
MY 2001 MERCURY SABLE ACCELERATED AS I ENTERED THE HIGHWAY. THE CAR WOULD NOT STOP EVEN WHEN I APPLIED THE BRAKE. I CALLED 911. THE 911 OPERATOR SUGGESTED THAT I APPLY THE PARKING BRAKE WHICH I DID. I WENT ABOUT 15 MILES RIDING THE SHOULDER GOING BETWEEN 60-70 MILES PER HOUR. I EVENTUALLY EXITED THE HIGHWAY BUT COULD NOT STOP EVEN AT THE END OF THE EXIT RAMP. I MADE A RIGHT HAND TURN. AT THIS POINT I HAD REDUCED MY SPEED TO APPROXIMATELY 30 MILES PER HOUR. THE CAR EVENTUALLY LANDED IN A DITCH. AT THAT POINT, I ENDED MY CALL WITH 911. I LOOKED TO MY LEFT AND FOUND FOUR MEN YELLING TO ME TO GET OUT OF THE CAR. I THEN LEARNED THAT THE CAR WAS ON FIRE. I EXITED THE CAR. THE FOUR MEN PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. THE CAR WAS TOWED TO A MERCURY DEALERSHIP WHERE IT IS DOCUMENTED THAT IT WAS IN FACT THE SPEED CONTROL CABLE THAT CAUSED THE CAR TO ACCELERATE. AGAIN, BETWEEN THE 911 CALL, THE INFORMATION ON FILE WITH THE MERCURY DEALER AND THE INSURANCE CLAIM, THE CAUSE OF THE INCIDENT IS DOCUMENTED. *TR
Vehicle Speed Control
Filed Oct 26, 2012126,000 milesMI
WITHOUT APPLYING PRESSURE TO ACCELERATOR, THE CAR ACCELERATED UNCONTROLLABLY. NEEDED TO APPLY BRAKES COMPLETELY AND PUT TRANS IN NEUTRAL TO STOP CAR. *TR
Vehicle Speed Control › Cables
Filed Sep 10, 2012120,000 milesTX
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE CONTINUED ACCELERATING INDEPENDENTLY UP TO 50 MPH. THE CONTACT HAD NOT ENGAGED THE ACCELERATOR PEDAL WHEN THE FAILURE OCCURRED. THE CONTACT THEN APPLIED THE BRAKES AND SHIFTED INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS COMPLETELY SHUT OFF AND THEN RESTARTED HOWEVER, THE ENGINE ROARED WITH AN INCREASE IN RPMS OF OVER 4000. THE CONTACT HAD TO MAINTAIN PRESSURE ON THE BRAKE PEDAL. THE VEHICLE WAS NOT TAKEN TO A REPAIR SHOP OR THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 120,000. UPDATED 09/26/12*LJ THE DEALER REPLACED THE ACCELERATOR CABLE. UPDATED 09/27/12
Exterior Lighting
Filed Sep 5, 201280,000 milesAZ
THE KNOB TO TURN ON THE HEADLIGHT BROKE OFF. IT SEEMS TO BE MADE OF PLASTIC THAT IS NOT STRONG ENOUGH. NOW IT'S VERY DIFFICULT TO TURN ON THE HEADLIGHTS. WE READ THAT THIS IS A PROBLEM IN THE 2000 MODEL AND FORD HAD A RECALL ON THE 2000 MODEL. WE HAD THE EXACT SAME PROBLEM WITH THE 2001 MODEL. MAYBE SOME OF THE FAULTY KNOBS WERE INSTALLED ON SOME OF THE 2001 MODELS AND THOSE SHOULD BE INCLUDED IN THE RECALL AS WELL SINCE IT'S THE EXACT SAME PROBLEM. *TR
Structure › Body
Filed Aug 3, 201275,622 milesCT
1-SPRING -WIFE WAS DRIVING LOCALLY, HEARD LOUD NOISE LIKE HITTING SOMETHING; PULLED INTO FRIEND'S DRIVEWAY; WALKED BACK INTO ROADWAY AND FOUND SPRING; TOWED TO FORD, BOTHSPRINGS REPLACED UNDER RECALL 04M04 2-FILL PIPE - 11/12/2010- AT ROUTINE SERVICE DEALER SAID RUSTED (90672MI) PARTS HAD TO BE REPLACED - $428. 3-SUBFRAME -07/19/2012- ROUTINE SERVICE (106097MI) DEALER SAID CAR NOT ROAD WORTHY; LEFT FRONT SUBFRAME RUSTED THRU, L FRT CONTROL ARM ASSEMBLY ABOUT TO BREAK AWAY FROM SUBFRAME - ASTONISHING!!! - HAD JUST COMPLETED 300MI TRIP , WAS ABOUT TO LEAVE ON 700MI TRIP - WOULD PROBABLY HAVE BEEN KILLED ALONG WITH DRIVERS OF NEARBY VEHICLES ON INTERSTATE; HAVE PHOTOS; FORD SUBFRAME NO LONGER AVAILABLE, NEVER ANY AFTER MKT MFG; WOULD BE CRAZY TO TRUST USED PART! CAN'T BELIEVE HOW CLOSE I CAME TO MAJOR ACCIDENT/DEATH - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Complaints 1-50 of 430, newest first, reproduced as filed.
It is not among the Sable years to avoid. Owners filed 430 complaints, against about 258 for a typical Sable year. The most common complaint is about the suspension (45%).
What is the most common problem with the 2001 Mercury Sable?
The suspension: 195 of the 430 complaints (45%) are about it. Owners most often say it knocks, grinds or clunks (4%). The typical report comes at 70,000 miles.
How many recalls does the 2001 Mercury Sable have?
9 safety recalls on file with NHTSA, the most recent filed Apr 1, 2016. The largest, 01V258000, covered 1,083,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2001 Mercury Sable problems start?
Half of the complaints that record an odometer reading came in before 65,000 miles. For the suspension the midpoint is 70,000 miles.
Has NHTSA investigated the 2001 Mercury Sable?
Yes, 8 times. The latest, PE12033 ("Speed control cable damage"), was opened Oct 24, 2012 and closed Jun 26, 2013.
Are there service bulletins for the 2001 Mercury Sable?
The manufacturer filed 106 technical service bulletins and other notices for it with NHTSA, most of them about the engine (28), the transmission (19) and the electrical system (12). They include a service campaign, 02M01, filed Jun 1, 2004. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 1, 2016. Source: NHTSA Office of Defects Investigation.