THERE IS A VIBRATION IN VEHICLE WHEN BRAKING, VERY NOTICABLE ON DAMP PAVEMENT. IT FEELS LIKE THE VEHICLE IS JUMPING AND JERKING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
2001 Mercury Sable complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
WHEN APPLYING GAS PEDAL IT WOULD GET STUCK, GAS AND BRAKE PEDALS ON THIS MODEL ARE TOO CLOSE TOGETHER, ALLOWING THE GAS PEDAL TO BE ACCIDENTALLY ENGAGED WHILE APPLYING THE BRAKE TO STOP, AND HAS BEEN INVOLVED IN 3 ACCIDENTS. *AK. *ET
PANEL LOCATED UNDERNEATH DASH HAS CABLES AND WIRES EXPOSED AND CAN BE DANGEROUS TO CHILDREN. DEALER HAS BEEN CONTACTED. *AK THE AREAS BEHIND THE DASHBOARD GO DEEP BEHIND THE INSTUMENT PANEL. CHILDREN ARE ALSO ABLE TO PLACE THEIR ENTIRE ARM UP AND BEHIND THE ENTIRE DASHBOARD. *YH
THE ELECTRICAL SYSTEM OF THE VEHICLE SHUTS DOWN RANDOMLY, EVEN AT HIGHWAY SPEEDS. THE VEHICAL SHUTS OFF AND CANNOT BE RESTARTED. THE VEHICLE HAS TO BE TOWED. THIS HAS HAPPENED FOUR TIMES IN THREE WEEKS ON A VEHICLE THAT IS TWO MONTHS OLD (PURCHASED NEW IN AUGUST). EACH TIME THE ELECTRICAL SYSTEM FAILED, THE STARTER MOTOR WAS BURNED OUT. THE DEALER REPLACED THE STARTER MOTOR THREE TIMES AND EACH TIME, THE NEW STARTER MOTOR WAS BLOWN OUT. THE DEALER CLAIMS THERE IS NOTHING THEY CAN DO TO CORRECT THE PROBLEM. IT APPEARS THEY ARE WAITING FOR THE 36,000 MILE WARRANTY TO EXPIRE (EVEN THOUGH THERE ARE ONLY 2,200 MILES ON THE VEHICLE) SO THAT THEY WILL NO LONGER HAVE TO DEAL WITH THIS AS A WARRANTY ISSUE.
AIR BAG READINESS LIGHT COMES ON ALL THE TIME. FORD MOTOR COMPANY SAID THEY DIDN'T KNOW HOW TO FIX THE PROBLEM. THERE ARE HAVING THIS PROBLEM WITH OTHER CARS AND THE AIR BAGS WILL NOT WORK IF IN A CRASH. *AK
I WAS INFORMED THAT IF I WAS TO BE IN AN ACCIDENT, FORD DOES NOT KNOW IF THE AIR BAGS WOULD DEPLOY. THIS CAR WAS PURCHASED FOR THE 5 STAR RATING AND ADDITIONAL COST WERE PAID FOR SIDE AIR BAGS. *AK
THE VEHICLE'S WIRE, CONNNECTORS, STEERING WHEEL AND UNDERSIDE OF THE DASHBOARD EXPOSED BECAUSE OF NO PANEL PROTECTION. *YH
THERE IS NO PANEL COVERING UNDERSIDE DASHBOARD, WIRES/ STEERING COLUMN ASSEMBLY ARE EXPOSED, A SMALL CHILD COULD EASILY GET HANDS UP IN WIRE AND POSSIBLY BE INJURED. *AK *SLC
VEHICLE WOULD ACCELERATE ON ITS OWN AT SLOW SPEEDS, THIS HAPPENED 5 TIMES. VEHICLE TAKEN TO DEALER 2 OR 3 TIMES. DEALER COULD NOT FIND A PROBLEM. THEN ON SEPTEMBER 15, 2001 WHILE PARKING VEHICLE ACCELERATED. CONSUMER APPLIED BRAKES, BUT WAS NOT ABLE TO STOP VEHICLE, RESULTING IN VEHICLE RUNNING INTO BUILDING. CONSUMER SUFFERED HEADACHES, AMOUNT OF DAMAGE WAS $ 7000. *AK
DEAR COMMENT " PID DATA TEST FOUND AIR BAG OVER 17V MODULE BAD" ...MY COMMENT "THEREFORE COUND NOT BE DEPLOYER IN CASE OF ACCIDENT"*AK
BRAKE PEDAL & ACCELERATOR ARE TOO CLOSE TOGETHER. MANYT TIMES BOTH ARE DEPRESSED WHEN ONLY THE BRAKE WAS MEANT TO BE APPLIED. VEHICLE WAS ALMOST INVOLVED IN 6+ COLLISIONS DUE TO THIS PROBLEM.*AK
THE BRAKES, THE PEDAL, THE POWER TRAIN AND TRANSMISSION FAILED DUE TO THE COMPUTER MALFUNCTIONS. *YH
ON SEVERAL OCCASIONS VEHICLE REVVED AND ACCELERATED SUDDENLY AND UNEXPECTEDLY. DEALER INSPECTED VEHICLE, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. AFTER DEALER'S INSPECTION, VEHICLE, REVVED AND ACCELERATED FORWARD GAIN, RESULTING IN A COLLISION. VEHICLE WAS TOTALED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK CONSUMER STATES THREE TIMES AT SPEEDS RANGING FROM 3 TO 20 MPH WHEN JAMMING N THE BRAKES EITHER IN FOWARD OR REVERS THE ENGINE WOULD REV UP AT HIGH SPEED AND THE VEHICLE WOULD LURCH EITHER BACKWARDS OR FOWARDS, DEPENDING ON WHAAT GEAR CONSUMER WAS IN, CONSUMER WAS INFORMED THAT THE PROBLEM COULD NOT BE DUPLICATED, ON THE LAST OCCASION THE VEHICLE WENT OUT OF CONRTOL AND WAS TOTALLED.*JB
BEFORE CONSUMER'S WIFE COULD TAKE FOOT OFF THE BRAKE, AND AFTER SHIFTING FROM PARK TO DRIVE, VEHICLE SUDDENLY ACCELERATED AND WENT 30 FEET BEFORE HITTING A BUILDING. CONSUMER BRUISED, BUT OTHERWISE NOT SERIOUSLY INJURED. *AK MANUFACTURER IS STATING THAT ACCIDENT WAS CAUSED NOT CAUSED BY A DEFECT IN THE VEHICLE. *SLC
WHEN BRAKES ARE APPLIED BRAKE PEDAL IS DEPRESSED AND IT GOES DOWN FLUSH WITH ACCELERATOR PEDAL, CAUSING UNINTENTIONAL ACCELERATION. BRAKE PEDAL SITS HIGHER THAN ACCELRERATOR PEDAL. SO ACCLERATOR DOES NOT CAUSE A PROBLEM, UNTILE BRAKE IS APPLIED. FORD SENT A LETTER STATING IT WAS WITHIN DESIGN SPECIFICATIONS FOR THE VEHICLE.*AK THE CONSUMER DEPRESSES THE ACCELERATOR PEDAL AND THE BRAKE PEDAL AT THE SAME TIME UNINTENTIONALLY DUE TO FAULTY DESIGN OF THE PEDAL. *YH
CONSUMER STATES HE IS HAVING TROUBLE TURNING THE KEY IN THE IGNITION, WHICH ALSO RESULTED IN THE STEERING WHEEL NOT TURNING.*YD
A FEATURE THAT WAS USED TO SELL CAR, MADE FOR TALLER DRIVERS, DID NOT WORK WELL. WHEN PEDAL WAS IN THE HIGH POSITION DRIVER'S FOOT COULD GO UNDER PEDAL. WHEN IN LOW POSITION IT COULDN'T GO UNDER PEDAL. THERE WAS NOT ENOUGH FOOT ROOM FOR LEFT FOOT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
DUE TO DESIGN OF HEAD RESTRAINT AND HEIGHT OF THE HEAD REST, WHEN BACKING VEHICLE OUT, CONSUMER NOTICED THERE WAS A BLIND SPOT, OBSTRUCTING DRIVER'S VISION ON ONE SIDE WHICH COULD CAUSE AN ACCIDENT. CONSUMER HAS CONTACTED DEALER. DEALER STATED THAT OTHER CONSUMER'S HAVE COMPLAINED ABOUT DESIGN OF THE HEAD REST.*AK CONSUMER STATES THERE IS ONLY 4 AND 1/2 INCHES BETWEEN SIDE OF HEADREST AND DOOR, THERE IS 5 INCHES BETWEEN TOP OF HEADREST AND CEILING AND CONSUMER CAN NOT SEE AROUND IT OR OVER IT, TOP OF CONSUMERS HEAD IS LEVEL WITH TOP OF HEADREST. *SLC
THE CAR WILL NOT START ALTHOUGH THE BATTERY IS CHARGED. THE ANT-THEFT DEVICE APPEARS TO BE THE PROBLEM AGAIN. THE FORD TOWING SERVICE TOLD ME THAT THIS IS A COMMON PROBLEM.*AK
TRANSMISSION FITTING NOT SECURED CAUSING LOSE OF FLUID, TRANSMISSION TO SLIP WITH SUDDEN RAPID ACCELERATION RESULTING. CAUSING VERY NEAR MISS WITH ONCOMING TRAFFIC. GROSS NEGLIGENCE , NO EVIDENCE OF SAFETY INSPECTION HAD TO HAVE CAR TOWED 35 MILES BECAUSE IT WAS UNDRIVABLE, CAR ONLY 4 DAYS OLD. DEALER CLAIMS NEGLIGENCE DUE TO FACTORY ERROR.
WHILE AT A STOP LIGHT ENGINE STARTED TO REV. THEN CONSUMER CRASHED INTO ANOTHER CAR. RECENTLY, AUTHORIZED MECHANIC'S FOOT ACCIDENTALLY ENGAGED THE GAS PEDAL WHILE APPLYING THE BRAKE PEDAL AND DROVE CONSUMER'S VEHICLE INTO A WORK BENCH CAUSING EXTENSIVE DAMAGE TO THE VEHICLE. *AK THE GAS PEDAL AND BRAKE PEDAL ARE TOO CLOSE TOGETHER AND ARE A DANGEROUS SAFETY HAZARD. THIS PROBLEM WAS A DESIGN DEFECT. *YH CONSUMER HAS EXPERIENCED 3 ACCIDENTS DUE TO THE DESIGN OF THE GAS AND BRAKE PEDAL. BY INSPECTED DEALERSHIP AND DEPT. OF HIGHWAY ADMINISTRATION, THE BRAKE AND GAS PEDAL ASSEMBLIES WERE REPLACED. *TT
THE CAR WOULD NOT START EVEN THOUGH THE BATTERY WAS NOT DEAD. AFTER SWITCHING THE REMOTE ENTRY BACK AND FORTH FROM LOCK TO UNLOCK SEVERAL TIMES, THE ENGINE STARTED. THE ENGINE SIMPLY STOPPED WITHOUT WARNING SEVERAL TIMES AT VARIOUS SPEEDS FROM 65 TO ABOUT 20MPH. THE DEALER CLAIMED A CONTACT IN THE FUSE BOX WAS NOT LONG ENOUGH TO MAKE SUFFICIENT CONTACT WITH THE FUSE. I ALSO SUSPECT THE ANTI-THEFT DEVICE OR IGNITION SWITCH MIGHT BE AT FAULT.*AK
THE VEHICLE HIT A POT HOLE WHILE DRIVING, UPON IMPACT THE THE DRIVERS SIDE IMPACT AIR BAG FALSELY DEPLOYED HITTING THE CONSUMER CAUSING BRUISING AND SORENESS. NLM
HEADREST IS TOO BIG, AND CONSUMER CANNOT SEE OUT OF REAR PASSENGER WINDOW WHEN PULLING OUT OF PARKING SPACES OR DRIVEWAY.*AK BOTH THE MANUFACTURER AND THE DEALER HAD NO SOLUTION. THE CONSUMER WAS TRYING TO REMOVE THE HEADREST BUT WAS UNABLE. *YH
WHEN BRAKING VEHICLE WOULD SUDDENLY ACCELERATE. VEHICLE WAS A RENTAL.*AK
ALL OF SEAT BELT BUCKLES ARE OF POOR QUALITY AND NEED TO BE REPLACED. DEALER NOTIFIED. *AK *SLC
WHILE DRIVING, CONSUMER TRIED TO MOVE THE FRONT SEAT BACK BY USING WHAT HE THOUGHT WAS THE POWER SEAT ADJUSTMENT SWITCH ON THE LEFT SIDE OF THE DRIVER'S SEAT, HOWEVER THE CONSUMER REALLY WAS ADJUSTING AN ELECTRIC PEDAL ADJUSTMENT SWITCH THAT MOVED BRAKE AND GAS PEDAL CLOSER TO CONSUMER CAUSING SUDDEN ACCELERATION, CONSUMER STATES THAT THESE TWO SWITCHES SHOULD NOT BE LOCATED NEAR EACH OTHER AND THAT THE PEDAL SWITCH SHOULD ONLY BE ABLE TO BE USED WHILE IN PARK. *SLC
FUEL SMELL PROMBLEM IN VEHICLE, O RINGS AND SOME GASKETS REPLACED, PROBLEM OF FUEL SMELL STILL EXISTS, PROBLEM CAUSED APPREHENSION AND ILLNESS. *CJ
AT HIGHWAY SPEEDS, VEHICLE SWAYS AND VEERS EXCESSIVELY IN MODERATE CROSSWINDS. *AK
CONSUMER CAN SMELL GASOLINE INSIDE THE VEHICLE WHILE DRIVING CAUSING THE OCCUPANTS TO FEEL ILL, DEALER TRIED TO FIND PROBLEM BUT WAS NOT SUCCESSFUL. NLM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Mercury Sable → · Every Sable year → · How the figures are calculated →