2001 Mercury Sable complaints

TL* THE CONTACT OWNS 2001 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT TRIED TO SLOW THE VEHICLE BUT THE BRAKES FAILED. THE CONTACT HAD TO REPEATEDLY APPLY ABRUPT FORCE TO THE BRAKE PEDAL BEFORE THE VEHICLE WOULD RESPOND. THE CONTACT SHUT THE VEHICLE OFF AND NOTICED THAT THERE WAS A PIECE OF PLASTIC BROKEN AND SITTING ON THE ACCELERATOR THROTTLE. THE VEHICLE WAS NOT REPAIRED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 215,000.

I OWN A 2001 MERCURY SABLE. AT APPROXIMATELY 70,000 THE DRIVER'S SEAT BELT BEGAN TO RETRACT SPORADICALLY. AT ABOUT 75,000 MILES THE SEATBELT NO LONGER RETRACTED AT ALL. THE SEATBELT STILL LOCKS WHEN PRESSURE IS PUT ON IT, BUT I AM CONCERNED ABOUT ITS SAFETY. *TR

2001 MERCURY SABLE. CONSUMER WRITES IN REGARDS TO CRUISE CONTROL FAILURE *TGW THE CONSUMER STATED THE VEHICLE ROLLED OVER TWICE. THE CONSUMER AND HIS WIFE HAD TO BE EXTRICATED FROM THE VEHICLE. THE VEHICLE WAS TOTALED.*JB

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE EXAMINING THE FRONT PASSENGER SIDE SEAT BELT, THE CONTACT NOTICED THAT THE SEAT BELT WOULD NO LONGER RETRACT BACK TO ITS ORIGINAL POSITION. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER AND NO REPAIRS HAD BEEN PERFORMED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 87,000. THE VIN WAS UNAVAILABLE.

DRIVING ON THE HWY WITH MY 3 YR OLD DAUGHTER @ APPROX 65 MPH THE VEH STARTED ACCELERATING ON ITS OWN. EVEN WITH PRESSING THE BRAKE VEH WOULD SLOW DOWN BUT KEPT ACCELERATED ON ITS OWN ( AND IT KEPT CLIMBING UNTIL I PRESSED ON THE BRAKE) AND GOT UPTO APPROX 80 MPH. I WAS ABLE TO SAFELY GET VEH OFF THE HWY WITH DEPRESSING THE BRAKE EXTREMELY HARD (AND VEH KEPT CREEPING FORWARD, LUCKILY THE LIGHT TURNED GREEN QUICKLY) AND A FORD DLRSHP WAS RIGHT NEXT TO THE HWY. DLRSHP PERFORMED REPAIRS. THEY REPLACED THE ACCELERATOR CABLE ASSEMBLY FOR THE THROTTLE CONTROL. I WAS ADV BY DLRSHP THAT THE PLASTIC PIECE ON THE CRUISE CONTROL THROTTLE BROKE AND GOT STUCK ON MY REGULAR ACCELERATOR CABLE. I CANT BEGIN TO SAY HOW FRIGHTENED I WAS FOR MY DAUGHTERS SAFETY AS WELL AS MY OWN. I SEEN THERE IS AN INVESTIGATION FOR 2005 & 2006 TAURUSES...YOU NEED TO ALSO LOOK @ THE 2001 SABLES FOR THE SAME PROBLEM! SOMEONE IS GOING TO GET KILLED IF THEY DON'T DO SOMETHING ABOUT IT. *TR

BRAKE LIGHT CAME ON, REPLENISHED BRAKE FLUID. SERVICE CENTER FOUND RUSTED BRAKE LINES UNDER VEHICLE- REPLACED THEM, ON MARCH 8TH. *TR

WHENEVER I TURN ON THE AIR CONDITIONER OR HEATER MY CAR ACCELERATES SUDDENLY IN A RANDOMLY MANNER FOR NO REASON BY ITSELF, WHEN HEATER OR AIR CONDITIONER IS TURNED OFF THE PROBLEM STOPS, THERE'S NO CHECK ENGINE LIGHT ON AND AN INSPECTION YIELDED NO PROBLEMS, I AM NOT SURE IF THE PROBLEM IS ELECTRICAL OR ANYTHING ELSE AND A LOCAL FORD DEALER HAS REFUSED TO FIX THE ISSUE. *TR

I WAS DRIVING MY 2001 SABLE (24V DOHC) AND THE CAR BEGAN ACTING LIKE THE GAS PEDAL WAS STUCK. I COULD LIFT THE PEDAL UP WITH MY TOE AND THAT DID NOT STOP THE ACCELERATION. I SHIFTED INTO NEUTRAL AND TURNED THE CAR OFF AND COASTED INTO A PARKING LOT. WHEN I RESTARTED THE CAR THE ENGINE WAS RACING. I OPENED THE HOOD AND FOUND THE PROBLEM TO BE "A BROKEN (PLASTIC) RETAINER RING AT THE END OF THE CRUISE CONTROL CABLE BY THE THROTTLE BODY" AS SOMEONE ELSE DESCRIBED IT BETTER THAN I COULD IN TECHNICAL DETAILS. I COULD RESET THE CABLE AND SEEMED TO BE FINE UNLESS I ACCELERATED TOO QUICKLY, BECAUSE THAT SEEMED TO WHAT TRIGGERED IT TO GET STUCK. I COULD STILL GO FAST (INTERSTATE SPEED), BUT I COULD NOT GO FAST TOO QUICKLY. I TEMPORARILY FIXED THE PROBLEM BY TAPING THE BROKEN CABLE WITH DUCT TAPE OR ELECTRICAL TAPE WHICH SEEMED TO WORK FOR A COUPLE MONTHS. I EXPERIENCED THE PROBLEM ABOUT 10 TIMES IN A FOUR MONTH PERIOD BEFORE TRADING THE VEHICLE TO A DEALER. DUE TO THE RECENT RECALL OF THE LATER MODELS TAURUSES I THOUGHT I SHOULD REPORT THE ISSUES I HAD. I NEVER INFORMED THE MANUFACTURER ABOUT THIS AND I NEVER TOOK IT TO A PROFESSIONAL FOR DIAGNOSIS. *TR

I REGISTERED THIS COMPLAINT BEFORE VIA TELEPHONE. NOW I SEE THAT THE NHTSA IS LOOKING INTO FORD TAURUS WITH THE SAME ACCELERATION PROBLEM. THE PROBLEM IS THE E-RING ON THE END OF THE CRUISE CONTROL CABLE. EVEN THOUGH YOU'RE NOT USING THE CRUISE CONTROL, IF THE E-RING FAILS THE CABLE GETS CAUGHT AND THE CAR ACCELERATES. THIS HAPPENED A FEW TIMES AND WHEN I BROUGHT IT IN, THE DEALER COULDN'T FIND THE PROBLEM. THERE'S A COVER OVER THE CRUISE CONTROL CABLE WHERE THE E-RING IS. I RIPPED OFF THE COVER AND WORKED THE ACCELERATOR BY HAND AND SAW THE PROBLEM. I NEVER REPLACED THE E-RING AND JUST TIED OFF THE CRUISE CONTROL CABLE AND NOT USE THE CRUISE CONTROL. I HAVEN'T HAD ANY PROBLEMS SINCE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE VEHICLE THAT I DRIVE (2001 SABLE) WAS FOUND TO HAVE BROKEN REAR COIL SPRINGS AT THE BRAKE SHOP AND WAS CORKSCREWING TOWARDS MY SIDEWALLS (65K). MY WIFE WAS CARRYING MY DAUGHTER IN THE BACKSEAT FOR A ONE-HOUR COMMUTE EVERYDAY BEFORE THIS WAS NOTICED (700 TO REPAIR). ABOUT TWO DAYS AGO MY FRONT COIL SPRINGS WERE FOUND TO BE FRACTURED WHILE VISITING A LOCAL ALIGNMENT SHOP BECAUSE I FOUND THE TIRES TO BE WEARING UNEVENLY (80K). I CALLED FORD TO COMPLAIN AND SAID THE RECALL ON THE VEHICLE HAD EXPIRED AND THAT IT WAS A CUSTOMER COURTESY TO EXTEND THAT TO TEN YEARS OR 140K AND I WAS A YEAR TOO LATE. SHE ALSO SAID THAT ENGINEERS REVIEW THESE REPORTS AND SOMETIMES REOPEN CLAIMS. I EXPLAINED TO HER THAT I WAS POSTING WITH NHTSA BECAUSE MANY FAMILIES ARE BEING PLACED AT RISK IN THESE VEHICLES - WE DID NOT MAKE THE DEFECTIVE PARTS, THEY DID. AND THEY SHOULD BE GOOD ABOUT MAKING THE REPAIR. IT HAS VERY LITTLE TO DO WITH AGE AND MORE TO DO WITH MANUFACTURING PROCESSES THAT THEY CLAIM ARE PROTECTED BY PRIVACY LAWS. I WILL NOT BE USING THEIR OEM PARTS TO REPLACE THE FRONT STRUTS AND SPRINGS - MY CHOICE - AND WILL ONLY USE AFTERMARKETS PARTS FROM NOW ON. LAST FORD I WILL EVER PURCHASE. WHO WANTS THEIR FAMILY PUT AT RISK OVER A 200.00 SPRING WHILE A MULTIBILLION DOLLAR COMPANY IGNORES THEM? *TR

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE IN FOR A ROUTINE WHEEL ALIGNMENT, HE WAS ADVISED THAT THE REAR SPRINGS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 88,000. THE VIN WAS UNAVAILABLE.

THIS CAR ONLY WORKS WHENEVER IT FEELS LIKE IT AND TOOK IT TO EVERY SHOP N CANT FIND THE PROBLEM..BEEN STRANDED SO MANY TUMES AND THE DEALER AINT GONNA DO NOTHING ABOUT IT KNOWING THAT IM STILL PAYING FOR IT OR TRADE ME A CAR NEED HELP HERE. *TR

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT THE REAR WAS SITTING VERY LOW TO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT BOTH REAR COIL SPRINGS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,500. *KB

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT NOTICED THAT THE REAR COIL SPRINGS WERE FRACTURED. THE DEALER REPLACED THE REAR COIL SPRINGS AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 48,836.

UNABLE TO SHIFT 2001 MERCURY SABLE SEDAN OUT OF "PARK" GEAR/POSITION. IT SEEMS LIKE A SIMILAR ISSUE TO NHTSA CAMPAIGN ID 04V106000. THE MANUFACTURER (FORD) CLAIMS THAT THERE IS NO RECALL ON MY VEHICLE. *TT

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE MERGING ONTO A HIGHWAY, THE ACCELERATOR PEDAL BEGAN TO STICK. THE CONTACT PUSHED THE BRAKE PEDAL AND THEN PROCEEDED TO TAP ON THE ACCELERATOR WHICH STOPPED THE PEDAL FROM STICKING AGAIN. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DID NOT DIAGNOSE THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,989 AND THE CURRENT MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED WHILE DRIVING AT AN UNKNOWN SPEED, PUNCTURING THE TIRE. THE SPARE TIRE WAS INSTALLED AND THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE COIL SPRING WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,383. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT DROVE APPROXIMATELY 20 MPH OVER A ROAD BUMP AND HEARD A KNOCKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE REAR COILS SPRINGS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY AND OVER TIME, REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN ONTO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

REAR SPRING BROKEN. *TR

CAR DOOR WILL NOT CLOSE IN LOW TEMPERATURES. DOOR WILL ALSO OPEN ON ITS OWN DURING COLD TEMPERATURES. THE DOOR WILL OPEN DURING VEHICLE OPERATION DUE TO THE LATCHING MECHANISM NOT WORKING PROPERLY. THIS PROBLEM OCCURS ON BOTH DRIVER AND PASSENGER SIDE DOORS. IT OCCURS ANYTIME TEMPERATURES GET BELOW 25 DEGREES. I HAVE NOT FOUND A PERMANENT FIX SHORT OF REPLACING THE LATCHING MECHANISM ON THE DOORS. THIS REPAIR HAS NOT BEEN DONE AS I DO NOT KNOW IF THIS WOULD BE A SOLUTION TO THE PROBLEM. TO GET THE LATCH WORKING AGAIN, IT HAS TO EITHER BE HEATED UP OR LATCH HAS TO BE WORKED 10+ TIMES BEFORE IT WILL FINALLY LATCH AND HOLD. THIS HAS BEEN A PROBLEM FOR THE LAST SEVERAL WINTERS AND IS GETTING WORSE. START DATE WOULD BE APPROX. 2009 AND PERSISTS TO THIS DAY. *TR

TL* THE CONTACT OWNS A 2001 MERCURY SABLE WAGON. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH. AS HE DROVE OVER A ROAD BUMP THE VEHICLE EXHIBITED AN ABNORMAL NOISE. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE FUEL TANK HAD FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED HIM THAT THE REAR AXLE WAS FRACTURED AND CAUSED THE FUEL TANK TO FRACTURE. THE VEHICLE WAS NOT REPAIRED AND WAS DEEMED AS SALVAGE. THE MANUFACTURER WAS ALSO CONTACTED AND OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

WHILE DRIVING 45 MPH STRUCK A DEER DEAD CENTER OF THE FRONT END. NO AIRBAGS DEPLOYED. CAR IMMEDIATELY CUT OFF BUT COASTED. DRIVER HAS MINOR BACK DISCOMFORT. STILL WAITING TO HEAR IF THE CAR WILL BE TOTALED OUT OR REPAIRED. *TR

WHEN GETTING CAR SAFETY INSPECTED MECHANIC FOUND REAR COIL SPRINGS BROKEN. RESEARCH ON INTERNET FOUND RECALL FOR FRONT SPRINGS BUT NOR REAR. THEY ARE THE SAME TYPE OF SPRINGS AS THE FRONT SO WHY WOULD THEY NOT BE INCLUDED IN THE RECALL!!!!! MANY OTHER OWNERS HAVE ALSO HAD THE SAME PROBLEM WITH THE REAR SPRINGS ALSO. I'M JUST GLAD THE FAILURE DID NOT RESULT IN A CRASH OR ANYONE BEING INJURED. FORD MOTOR COMPANY SHOULD INCLUDE THE REAR SPRINGS IN THE RECALL ALSO.

2001 MERCURY SABLE. CONSUMER WRITES REGARDING MERCURY REAR COILS SPRINGS. *TGW THE CONSUMER STATED NEITHER HIS MECHANIC OR THE LOCAL DEALERSHIP COULD EXPLAIN WHY THE REAR COILS RUSTED THROUGH COMPLETELY. THE MECHANIC FOUND A RECALL, BUT IT WAS ONLY FOR THE FRONT COIL SPRINGS. *JB

TL* THE CONTACT OWNS 2001 MERCURY SABLE. THE CONTACT WAS DRIVING 5 MPH AND ATTEMPTING TO PARK THE VEHICLE WHEN HE CRASHED THE RIGHT FRONT TIRE INTO A CURB. THE PASSENGER SIDE CURTAIN AIR BAG DEPLOYED INDEPENDENTLY. THERE WERE NO INJURIES. THE DEALER ADVISED THAT THE VEHICLE WOULD NEED TO BE REPAIRED AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT ANY REPAIRS WOULD BE AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,700.

FAILURE OF REAR STRUTS, BROKEN SPRINGS ON A 2001 SABLE WITH 32,000 MILES. ADVISED BY GARAGE AND PERSONAL EXPERIENCE THAT ALL TAURUS AND SABLE MODELS BREAK. SPRINGS CAN BREAK AND PUNCTURE REAR TIRES CAUSING SERIOUS INJURY. REPLACED BOTH SIDES ONE SIDE BROKEN IN TWO PLACES. LABOR WAS INTENSIVE DUE TO STRIPPED AND BROKEN PINCH BOLTS. *TR

TOOK MY 2001 SABLE IN TO GET WHEEL ALIGNMENT BUT THEY FOUND BOTH REAR SPRINGS WERE BROKEN. HAD 76,000 MILES ON CAR COST ME $ 670. TO HAVE REPAIRED BY DEALER. *TR

THE SEAT BELT RETRACTION SYSTEMS IN ALMOST ALL VEHICLES WILL FAIL TO RETRACT THE SEAT BELT AFTER A FEW YEARS OF USE. THE SEAT BELTS THEN HANG OUT THE CAR OR TRUCK DOOR AND GET SMASHED WHEN THE DOOR IS CLOSED. THE SEAT BELT EVENTUALLY GETS FRAYED AND LOSES SOME OF IT'S ABILITY TO PROPERLY RESTRAIN WHEN NEEDED. THE RETRACTION SPRING WEAKENS AND NO LONGER RETRACTS THE SEAT BELT. *TR

TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE HAVING THE VEHICLE SERVICED AT AN INDEPENDENT MECHANIC FOR UNRELATED ISSUES, THE CONTACT WAS INFORMED THAT THE FUEL FILLER NECK HAD CORRODED AND WAS LEAKING FUEL. THE MANUFACTURER ADVISED THEY WERE NOT AWARE OF THE TYPE OF FAILURE AND WOULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 97,000.

MY CAR STARTED LOOSING BRAKE POWER 3 DAYS AGO AND DUE TO THAT I ENDED UP HITTING A TREE BROKE MY TAIL LIGHT DENTED MY CAR ON BOTH PASSANGERS DOORS. HAD THE BRAKES BLEED THOUGHT MAYBE AIR IN LINES NOTHING THATS WHEN I FOUND OUT WHAT WAS WRONG WITH IT. NOW I HAVE A CAR NO WORKING MY FIANCE CANT GET TO WORK AND A CAR WITH DENTS OF THE TWO DOORS ANOTHER ONE AT THE REAR AND A MISSING HEAD LIGHT. PLUS I HAVE A BACK INJURY WITH TWO BULDGING DISK THAT HITTING THE TREE AGGRIVATED IT AND HURT MY RIBS. *TR

MY WIFE WAS DRIVING HER 2001 MERCURY SABLE AND WHEN SHE TOOK HER FOOT OFF OF THE ACCELERATOR THE CAR CONTINUED TO ACCELERATE AT A HIGH RATE OF SPEED. SHE DIDN'T DRIVE THE CAR FOR A YEAR. I TOOK THE CAR TO THE DEALER AND A COUPLE OF GARAGES AND NOBODY COULD FIND THE PROBLEM. I FINNALY TRIED TO FIX IT MYSELF AND FOUND THE PROBLEM TO BE A BROKEN RETAINER RING AT THE END OF THE CRUISE CONTROL CABLE BY THE TROTTLE BODY. I NEVER REPLACED THE RETAINER DUE TO FEAR IT WOULD BREAK AGAIN AND MAYBE CAUSE AN ACCIDENT. I TIED THE CABLE BACK WITH A TIE WRAP. I DID CALL AND REPORT THIS INCIDENT, BUT NEVER HEARD ANYTHING. NOW WITH ALL THE NEW RECALLS I WANTED TO REPORT IT AGAIN. THANK YOU. *TR

MY WIFE PURCHASED A 2001 MERCURY SABLE LS ON 1/31/01,I DROVE THE AUTO FOR 2 DAYS, WHEN I PUT THE AUTO IN GEAR THE GAS PEDAL REACTED AS THOUGH THE PEDAL WAS PUSHED TO THE FLOOR BOARD. I CALLED PORT MOTORS AND TOLD THEM ABOUT THE SITUATION AND TOLD THEM I REFUSED TO DRIVE THE AUTO. THE NEXT DAY THEY CAME AND TOWED THE AUTO AWAY. WHEN I WENT TO THE DEALER THEY GAVE ME ANOTHER AUTO,FOR WHICH I STILL HAVE THE OLD VIN #. AFTER DRIVING THE NEW AUTO THEY GAVE I BEGAN HAVING THE SAME PROBLEMS. OVER THE PAST 8 YEARS THE ACCELERATOR PROBLEM HAS OCCURRED ABOUT 9 OR 10 TIMES. WHEN I PUT THE CAR IN GEAR I ALWAYS MAKE SURE MY FOOT IS ALWAYS ON THE BRAKE AS I FEAR THE AUTO WILL ACCELERATE AS THOUGH THE PEDAL GOES TO THE FLOOR,MY WIFE REFUSES TO DRIVE THIS AUTO AND I WILL NOT LET ANYONE DRIVE AS I DON'T KNOW WHEN THIS RACING WILL OCCUR. I HAVE REPORTED THIS TO FORD MOTOR BUT GOT KNOW POSITIVE RESPONSE, I ALSO REPORTED THIS TO NATIONAL SAFETY BOARD AND THEY GAVE ME A COMPLAINT #. *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT WHEN PUTTING THE VEHICLE IN GEAR, THE VEHICLE WOULD START TO "RACE" AND THE ENGINE WOULD REV AS IF SOMEONE PUT THE PEDAL TO THE FLOOR BOARD; IF HE DID NOT HAVE HIS FOOT ON THE BRAKE PEDAL, THE VEHICLE WOULD LUNGE FORWARD. HE DEPRESSED THE BRAKE PEDAL, SHIFTED INTO NEUTRAL AND TURNED OFF THE VEHICLE. WHEN HE RE-STARTED IT, THE PROBLEM SEEMED TO CORRECT ITSELF. THE FAILURE HAS OCCURRED APPROXIMATELY 12 TIMES SINCE THE VEHICLE WAS PURCHASED. HE PREVIOUSLY OWNED THE IDENTICAL FAILURE WHICH HAD THE SAME PROBLEM. WHEN HE TOWED THE VEHICLE TO THE DEALERSHIP, THE DEALER GAVE HIM THIS VEHICLE (SAME YEAR, MAKE AND MODEL). HE HAD NOT TAKEN THIS VEHICLE TO THE DEALERSHIP AND HAD NOT CALLED THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 37,000. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 03/26/10. *LJ UPDATED 05/17/10.*JB

THE FRONT DRIVER AND PASSENGER DOORS WILL NOT LATCH PROPERLY, THE PROBLEM OCCURS MORE OFTEN WHEN IT IS COLD OUTSIDE, BUT DOES OCCUR IN THE SUMMER TOO. THE DOORS WILL NOT LATCH, I HAVE TAKEN THEN TO A MECHANIC AND HE CANNOT SEE ANY PROBLEM. TO FIX THE PROBLEM IN THE PAST I HAVE TAKEN THE DOOR APART AND LUBRICATED ALL THE MECHANICAL PARTS. I ALWAYS HAVE TO CARRY BUNGEE CORDS IN MY CAR IN CASE THE DOOR WILL NOT LATCH. SEVERAL TIMES (AROUND 3-4 TIMES) MY DOOR HAS SWUNG OPEN WHILE DRIVING. SO FAR I NO PROPERTY DAMAGE HAS OCCURRED AND NO PERSON HAS BEEN INJURED, BUT I BELIEVE THAT THIS IS A VERY DANGEROUS PROBLEM. *TR

WHEN STOPPING FOR A RED LIGHT, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS LUCKY THERE WAS NO TRAFFIC. THE DEALER REPLACED SEVERAL FEET OF RUSTED BRAKE LINE. THE DEALER TOLD ME THIS HAPPENS ALL THE TIME. WHY IS IT NOT MANDATORY THAT BRAKE LINES ARE STAINLESS STEEL OR COVERED WITH A PROTECTIVE MATERIAL? *TR

MY 2001 MERCURY SABLE HAS NOW FAILED ME OVER 8 TIMES WITHOUT WARNING. I WOULD DRIVE TURN THE CAR OFF THEN TRY TO START IT AGAIN AND IT WOULD NOT START. IT WAS COMPLETELY DEAD. I CALLED AAA HAD THE CAR TOWED. I TOOK IT TO THE DEALER AND THEY CHARGED ME FOR EVERYTHING. A BATTERY, AN ALTERNATOR, WIRING, THE WORKS THEN, THE SAME THING HAPPENED. THE LAST TIME MY CAR WAS AT THE DEALER FOR A WEEK BEFORE I WAS TOLD IT NEEDED A FUEL PUMP. I HAVE NOW DECIDED TO NEVER BUY ANOTHER MERCURY AFTER BEING A LONG TIME CUSTOMER. I NEVER RECEIVED A NOTICE OF A RECALL AND JUST NOW FOUND OUT THE REAR SPRINGS WHICH I REPLACED WAS ALSO HAPPENING TO OTHER CUSTOMERS. THEY HAVE NOT FIXED MY PROBLEM AND THE CAR IS SITTING BECAUSE I'M TO FRIGHTEN TO DRIVE ANYWHERE. IT'S SAD. ALL THE MONEY SPENT COULD GONE TOWARD SOME OTHER CAR WHERE SERVICE PEOPLE CARE OF COURSE, NOW THE WARRANTY IS EXPIRED. THE MILES ON MY CAR IS 58,000. *TR

I PURCHASED A 2001 MERCURY SABLE, I TOOK THE AUTO AND ON THE SECOND DAY I PUT THE AUTO IN DRIVE, THE MOTOR RACED LIKE THE PEDAL WAS PUSHED TO THE FLOOR,I CALLED THE DEALER AND TOLD THEM I WILL NOT DRIVE THIS AUTO THEY SENT ATOW TRUCK ANDTHE NEXT DAY THEY GAVE ME A NEW SABLE. SINCE I HAVE THIS NEW SABLE THE GAS PEDAL GIVES ME THE SAME REACTION AS THE OLD ONE. IT OCCURRED ABOUT 9 OR 10 TIMES OVER THE LAST 9 YEARS. VERY RARE BUT IT DOES OCCUR. MY WIFE REFUSES TO DRIVE IT. BECAUSE OF WHAT HAPPENS TO THE ACCELERATOR. EVERY TIME I START THE CAR I MAKE SURE MY FOOT IS ON THE BRAKE PEDAL WHEN I PUT THE CAR IN DRIVE. I FEEL ITS THE COMPUTER THAT OCCASIONALLY GOES BESERK. I BRING THIS UP BECAUSE I SEE WHERE TOYOTA IS HAVING PROBLEMS WITH THERE COMPUTERS ALSO. IT'S VERY FRIGHTENING WHEN THE CAR ACCELERATES LIKE SOMETHING IS CONTROLLING THE GAS PEDAL AT THIS HIGH RATE OF SPEED. WHEN THIS DOES OCCUR I PUT THE CAR IN NEUTRAL AND THE ENGINE GOES BACK TO NORMAL. *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 35 MPH THE DRIVER SIDE CURTAIN AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 55000. UPDATED 01/05/10. *LJ THE AIR BAG IN THE DRIVER SEAT DEPLOYED FOR NO REASON. ALSO, THE RACK AND PINION NEEDED TO BE REPLACED. UPDATED 01/07/10.*JB

2001 MERCURY SABLE VIN: (SEE OTHER PART OF COMPLAINT) I STOPPED AT A BUSINESS PUT CAR IN PARK GOT OUT. UPON RETURNING THE CAR WOULD START BUT NOT COME OUT OF PARK. I FOUND I HAD NO TAIL LIGHTS. I LATER FOUND ALSO THERE WAS NO CRUISE CONTROL. I PARKED THE CAR A COUPLE DAYS TRYING TO FIND OUT WHAT WAS WRONG WITH IT AND WHEN I GOT IN THE CAR I FOUND THE BATTERY HAD GONE DEAD. I JUST GOT DONE RESEARCHING THIS AND FOUND RECALL 01S08 AND NHTSA # 01V078000 SAYING THE RECALL WAS ON A BREAK SWITCH DUE TO GREASE COMPROMISING THE SWITCH. THE DESCRIPTION OF THE MALFUNCTION MATCHES MY PROBLEM EXACTLY! UPON CALLING THE DEALER THAT SOLD THE VEHICLE THEY SAID THEY COULDN'T FIND A RECALL OF THIS BASED ON MY VIN. FORD CUSTOMER SERVICE ALSO STATED THEY COULDN'T FIND A RECALL OF THIS BASED ON MY VIN. WELL OBVIOUSLY THE RECALL SHOULD HAVE INCLUDED MY VIN AS THE SAME THING HAS HAPPENED TO MY CAR. NOW WITH THE PROBLEM OF NOT BEING ABLE TO SHIFT THE VEHICLE PROPERLY THE TRANSMISSION IS GIVING AN ERROR DASH LIGHT SAYING THAT THE VEHICLE IS TRYING TO SHIFT AND IS IN THE WRONG GEAR?? AT 70MPH THERE IS ONLY ONE GEAR THAT WILL RUN THE CAR UNDER 3K ON THE TACH SO IT HAS TO BE IN THE RIGHT GEAR.. MAYBE ITS TRYING TO SHIFT OUT.. NOT SURE HAVE TO LOOK INTO THIS MORE. *TR

2001 SABLE WITH 57000 MILES. VEHICLE WILL START, KILL AND THEN CANNOT BE RESTARTED FOR AT LEAST 1/2 HOUR. SOMETIMES WILL NOT START AT ALL. SERVICE PEOPLE HAVE HOOKED UP TO SENSORS BUT CANNOT FIND WHAT IS WRONG. PROBLEM IS SPORADIC, HAPPENING ABOUT 1 TO 2 TIMES PER WEEK. SCOPED FUEL PUMP BUT SAID IT WAS WORKING PROPERLY. SAID FUEL FILTER AND ALL OTHER SYSTEMS CHECKED OUT OK. DON'T KNOW WHAT TO DO NEXT. FEEL UNEASY ABOUT DRIVING THE CAR ANYWHERE FAR FROM HOME. *TR

REAL COIL SPRING BROKE WAS IN A ACCIDENT NOT SURE IF THE ACCIDENT CAUSED THE REAL COIL SPRING TO BRAKE REPLACED ONE ON DRIVER SIDE, INSURANCE PAID TO REPLACE IT,BUT COULD NOT AFFORD TO REPLACE PASSENGER SIDE. HAVE REPLACED THE FRONT COIL SPRING. IF THE FRONT ONE BROKE FORD SHOULD BE FORCED TO REPLACE THE BACK ONE SO THERE IS NO CAR ACCIDENT OR DEATH FROM THIS AS THEY COULD PUNCTURE THE TIRE. HOW MANY COMPLAINTS NEED TO BE DONE BEFORE THEY ARE RESPONSIBLE FOR THIS REPAIR? *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 40 MPH, THE VEHICLE SLID INTO A GRAVEL ROAD AND FLIPPED OVER. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE WAS DESTROYED. THE CONTACT WAS UNCONSCIOUS AFTER THE CRASH AND HAS SUSTAINED SOME MINOR BRUISES AND CUTS. A POLICE REPORT IS AVAILABLE IF NEEDED. THE FAILURE MILEAGE WAS 167,000.

DAUGHTER WAS DRIVING HER CAR FROM SCHOOL AT APPROXIMATELY 35 MPH. LEFT REAR COIL SPRING BROKE, PUNCTURING TIRE. BROKEN END OF COIL SPRING WAS HIGH ENOUGH TO ALLOW USING THE DOUGHNUT SPARE TO DRIVE TO SERVICE SHOP. LOCAL MECHANIC IS REPLACING BOTH REAR COIL SPRINGS. APPROXIMATE COST FOR REPLACING TIRE AND COIL SPRINGS IS $395.00. *TR

NOTICED THAT CAR WAS LOW IN REAR (BOTH SIDES), BROUGHT CAR IN FOR OIL CHANGE, HAD MECHANIC CHECK REAR SUSPENSION, HE FOUND TWO BROKEN REAR COIL SPRINGS. *TR

I HAVE 2001 MERCURY SABLE WITH 84,000 MILES. BOTH REAR SPRINGS BROKE AND HAVE TO HAVE THEM REPLACED. *TR

BACK IN 2004 A SAFETY RECALL (04S71) WAS ISSUED FOR IN CERTAIN 1999-2001TAURUS AND SABLES. THE ISSUE WAS THAT THE FRONT COIL SPRINGS COULD POTENTIALLY FRACTURE WHEN OPERATED IN HIGH CORROSION AREAS WHERE SALT IS USED ON THE ROADWAYS DURING WINTER MONTHS. THERE IS A POTENTIAL FOR A FRACTURED SPRING TO MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE. IF A SPRING SHOULD FRACTURE AND COME IN CONTACT WITH A TIRE, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD INCREASE THE RISK OF A CRASH WITHOUT WARNING. WITH THAT SAID, ON JUNE 16, 2009, THIS EXACT SCENARIO HAPPENED TO MY BACK COIL SPRING ON MY 2001 MERCURY SABLE. FORTUNATELY, A CRASH DID NOT RESULT IN MY CASE. HOWEVER, I BELIEVE THE SAME PROTECTIVE SPRING SHIELDS THAT WERE PLACED ON THE FRONT TIRES TO PREVENT THIS FROM HAPPENING SHOULD ALSO HAD BEEN AND STILL SHOULD BE PLACED ON THE BACK TO PREVENT THIS FROM HAPPENING TO AVOID A POTENTIAL UNSAFE SITUATION. *TR

I TOOK MY DAUGHTERS 2001 SABLE IN FOR IT'S ANNUAL SAFETY INSPECTION AND WAS ADVISED BY THE MECHANIC THAT THE PASSENGER SIDE REAR COIL SPRING WAS BROKEN AND NEEDED TO BE REPLACED. HE ADVISED ME THAT THIS WAS A COMMON PROBLEM ON THESE VEHICLES AND HE THOUGHT THERE WAS A RECALL. I CALLED MY LOCAL DEALER AND WAS ADVISED THAT THE RECALL ONLY COVERED THE FRONT COIL SPRINGS. I WILL BE CHECKING INTO THE REPLACEMENT OF THE FRONT SPRINGS UNDER THE RECALL. SINCE WE PURCHASED THE VEHICLE USED APPROX. 1 YEAR AGO IT'S POSSIBLE THE PRIOR (ORIGINAL) OWNER HAD THEM REPLACED PREVIOUSLY. I BELIEVE BASED ON THE NUMBER OF COMPLAINTS THAT THE RECALL SHOULD BE EXPANDED TO INCLUDE THE REAR SPRINGS. SINCE DISCOVERING THIS ISSUE I HAVE PURCHASED REPLACEMENT SPRINGS AND STRUTS AT A COST OF $330.00 AND WILL BE INSTALLING THEM ASAP. *TR

SPRING ON FRONT OF SABLE BROKE ,IT HAPPENS A LOT ON TAURUS AND SABLE SINCE AT LEAST 1995. WONDER HOW MANY HAVE BEEN KILLED AND INJURED? *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE REAR COIL SPRINGS ARE SPLITTING IN HALF ON HIS VEHICLE. THE FRONT COIL SPRINGS MAY ALSO BE FAILING. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WANTS HIS VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 120,000.