2002 Mercury Sable

Defect. Bosch Brake Components LLC (Bosch) is recalling certain aftermarket replacement front brake pads, models Bosch QuietCast BC598 and BP765, Bosch Blue BE598 and BE598H, Prostop PD598 and PD765M, Duralast Gold DG598, Duralast MKD598, Stop Master ST598, UltraStop ULT598, UltraLife MX598 and MX765, BrakeBest MKD765, and Prostop Platinum PGD598. These brake pads, manufactured October 1, 2014, to October 31, 2015 are intended for use on 2001-2007 Ford Taurus, 2001-2005 Mercury Sable, 1995-1999 Ford Taurus SHO, 1995-2002 Lincoln Continental, and 1993-1998 Lincoln Mark VIII vehicles. The brake pad shim may shift out of position causing the shim to contact the brake disc resulting in damage to the disc.

Risk. A damaged or broken brake disc may reduce a vehicle's braking power, increasing the risk of a crash.

Remedy. Bosch will instruct the owners how to have the affected brake pads replaced, free of charge. The recall began on May 26, 2016. Owners may contact Bosch customer service at 1-888-715-3616.

Defect. CERTAIN PASSENGER VEHICLES ARE BEING RECALLED TO CORRECT A PROBLEM WITH A MALFUNCTIONING STOP LAMP SWITCH AND/OR ASSOCIATED WIRING. THIS MALFUNCTIONING COULD RENDER THE STOP LAMPS INOPERABLE OR CAUSE THEM TO STAY ON ALL THE TIME. THIS COULD CAUSE CONFUSION TO A FOLLOWING DRIVER, WHICH COULD LEAD TO A CRASH.

Risk. IN ADDITION, IF THE SWITCH AND/OR ASSOCIATED WIRING FAIL IN THE OPEN POSITION, THE BRAKE LIGHTS WILL NOT ACTUATE AND THE DRIVER WILL NOT BE ABLE TO SHIFT THE VEHICLE OUT OF "PARK" IF THEY FAIL IN THE CLOSED POSITION, THE BRAKE LIGHTS WILL REMAIN ON, WHICH WILL NOT ALLOW THE SPEED CONTROL TO BE ACTIVATED. THIS COULD ALSO CAUSE THE BATTERY TO DISCHARGE.

Remedy. DEALERS WILL REMOVE THE STOP LAMP SWITCH AND ASSOCIATED WIRING ASSEMBLY AND INSTALL A NEWLY DESIGNED STOP LAMP SWITCH AND WIRE ASSEMBLY. OWNER NOTIFICATION IS EXPECTED TO BEGIN ON APRIL 5, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Defect. CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." THE WINDSHIELDS MAY POTENTIALLY EXHIBIT INCREASED WIND NOISE, WATER LEAKAGE, AND SQUEAKS AND RATTLES.

Risk. POTENTIAL LOSS OF WINDSHIELD RETENTION MAY ALSO REDUCE OCCUPANT PROTECTION IN THE EVENT OF A CRASH.

Remedy. DEALERS WILL REPLACE THESE WINDSHIELDS. OWNER NOTIFICATION BEGAN ON MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD/MERCURY AT 1-800-392-3673.

Defect. CERTAIN PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PADELS ARE BEING RECALLED IN ORDER TO ADJUST THE BRAKE AND ACCELERATOR PEDALS TO A MINIMUM OF 50 MM OF LATERAL SEPARATION. SIMULTANEOUS APPLICATION OF BOTH THE BRAKE AND ACCELERATOR PEDALS COULD RESULT IN AN INCREASE IN ENGINE RPM.

Risk. THIS COULD RESULT IN A CUSTOMER EXPERIENCING AN "UNINTENDED VEHICLE SPEED INCREASE" OR A PERCEIVED "UNABLE TO STOP" CONDITION.

Remedy. OWNERS WILL BE INSTRUCTED AS TO THE PROPER WAY TO SET THE POSITION OF THE PEDALS AND TO TAKE THEIR VEHICLES TO A DEALER TO HAVE THE SPACING BETWEEN THE BRAKE AND ACCELERATOR PEDALS MEASURED. IF THE SPACING IS FOUND TO BE LESS THAN 50 MM, THE DEALER WILL ADJUST THE PEDALS TO INCREASE THE DISTANCE BETWEEN THEM TO GREATER THAN 50 MM. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the …

To date, ODI is aware of 2,401 non-duplicative complaints related to the alleged defect. In addition, ODI is aware of 1,411 subject vehicles with one or more warranty claims related to the alleged defect. In total, ODI is aware of 3,645 unique subject vehicles that have experienced one or more front suspension coil spring fractures. ODI is also aware of four minor crashes related to the alleged defect resulting in one minor injury.With greater than eight years of exposure, a large subject vehicle population and approximately 2,052 reported front tire punctures caused by fractured coil springs …

Ms. Rodman reported that after her vehicle was inspected for the recall, her mother experienced a sudden acceleration and crashed the sable into a light pole.previously NHTSA had conducted an investigation for this issue (pe02-035) that resulted in the recall (02v-266) of 369,000 my 2000-2002 taurus and sable vehicles equipped with adjustable brake and accelerator pedals to insure that the separation between the pedals was at least 50mm..a review of odi's database for complaints regarding recall 02v-266 did not identify any recall remedy complaints other than the petitioner's.ms. Rodman?s …

Ford conducted a recall in march, 2001 to correct a defect affecting the brake light switch in my 2000 through early-2001 taurus and sable vehicles equipped with power adjustable pedals (recall 01v-078).rq03-008 was opened to investigate complaints concerning the remedy and scope of 01v-078.odi's analysis identified concerns with post-repair failures in recalled vehicles,failures in my 2001-02 vehicles with adjustable pedals that were not included in recall 01v-078, and failures in my 2000 vehicles with fixed pedals.(note: the manufacturer failure data in this resume includes all crashes and …

CUSTOMER SATISFACTION PROGRAM 02M01 SUPPLEMENT #4. CERTAIN FORD 2000 THROUGH 2003 VEHICLES EQUIPPED WITH A TUBE-MOUNTED EGR PRESSURE SENSOR - ADDITIONAL EGR PRESSURE SENSOR WARRANTY COVERAGE. *TT SUPPLEMENT #3. *MJ SUPPLEMENT #6. *TT

RATTLING OR CLUNKING NOISE FROM THE FRONT SUSPENSION UNDER NORMAL DRIVING CONDITIONS. *TT

RATTLING OR CLUNKING NOISE FROM THE FRONT SUSPENSION UNDER NORMAL DRIVING CONDITIONS. *TT *JB

10/2/2022 was on I 94 east bound lost momentum rpms jump to 6k then lost all gears in transmission car has 88639 miles on it hardly driven changed trans fluid hoping to get trans working again and still won't move in any gear had to wait 4 hours on freeway for a tow just to get it off the freeway had to fight with AAA for the 4 hours to get it towed now in my driveway and still won't move at all

The contact owns a 2002 Mercury Sable. The contact stated that while operating the vehicle, the check engine warning light and transmission symbol remained illuminated. Additionally, while driving at various speeds, the vehicle would not properly accelerate. The contact stated that the vehicle shuddered and stalled occasionally. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was unknown.

The contact owns a 2002 Mercury Sable. The contact stated while attempting to shift the vehicle out of park, the gear shifter failed to move out park. The contact stated no warning light was illuminated. The vehicle was taken into a local mechanic where it was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 04V106000 (Exterior Lighting) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 130,000.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE FRONT DRIVER'S SIDE TIRE EXPLODED. THE SUSPENSION COIL SPRING ON THE DRIVER'S SIDE FRACTURED AND SLASHED THE TIRE CAUSING THE TIRE TO EXPLODE. THE CONTACT STATED THAT THE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,500.

CAR FIRE DUE TO RECALLED FUSES HAD THIS CAR FOR 5 YEARS AND HAD NO ISSUES

AUTOMATIC HEADLIGHTS RELAY SODDARD INTO BACKSIDE OF FUSE PANEL (GEM) WAS BAD LOCATION FOR A PERSON WITH NO EXPERIENCE TO FIX OR LOCATE MOST PEOPLE NEVER GOT IT FIXED BECAUSE OF NO EXPERIENCE AND AMOUNT OF MONEY TO HAVE AN ELECTRICAL MECHANIC TO FIX. I UNDERSTAND THERE WAS A FEW PEOPLE DID GET IT FIXED THROUGH A RECALL BUT I DIDN'T AND I NEVER GOT A RECALL FOR THIS IN THE MAIL. I WOULD LIKE FORD MOTOR COMPANY FIX THIS BECAUSE I WAS NEVER NOTIFIED OF THIS PROBLEM. MY CAR HAS HAD THIS PROBLEM FOR ABOUT 12 YEARS.

DRIVING(IN MOTION) ON BUSY ROAD(CITY STREET) NEAR HOME, ACCELERATED TO 45MPH, TRIED TO SLOW DOWN FOR LIGHT, REMOVED FOOT OFF GAS AND CAR DID NOT SLOW. HAD TO SLAM ON BRAKES IN ORDER TO AVOID CAR STOPPED AT LIGHT. TOOK ALL MY STRENGTH ON BRAKE TO KEEP CAR STOPPED. PUT IN NEUTRAL, NO CHANGE. PUT IN PARK NO CHANGE,STILL 4000 RPMS. WANTED TO GET VEHICLE HOME SO I PUT ON FLASHERS DROVE HOME WHILE APPLYING BRAKES.I WAS SCARED TO DEATH. SHOULD HAVE PULLED OVER AND TURNED CAR OFF BUT WANTED TO GET IT HOME SO I COULD AVOID A TOW. I AM PRETTY HANDY AND AM DOING RESEARCH IN ORDER TO FIX MYSELF.POPPED THE HOOD AT HOME AND IMMEDIATELY SAW THAT THE CABLE GOING TO THE THROTTLE BODY WAS BROKEN AND HUNG UP ON A CLIP ON THE LINKAGE COVER. IMAGE IS OF ANOTHER VEHICLE WITH THE SAME EXACT PROBLEM.

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

ON 2/6/2017 MY 2002 MERCURY SABLE WAGON WITH 63512 MILES ON IT THE FRONT SPRING BROKE TORE THE INSIDE OF TIRE APART NOT SURE WHAT ELSE WAS DAMAGED AT THIS POINT . MY CAR BEING IN VERY GOOD CONDITION NOT YOUR TYPICAL N.Y RUST NOT A ISSUE THIS IS A VERY DANGEROUS DESIGN DEFECT.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. UPON STARTING THE VEHICLE, IT WOULD NOT MOVE. THE FAILURE OCCURRED WITHOUT WARNING. UPON INSPECTION, THE FRONT COIL SPRINGS FRACTURED AND DETACHED, DAMAGING THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V332000 (SUSPENSION), BUT THE VIN WAS EXCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

MILES 70,290 (ACC) I WAS DRIVING OB THE HIGHWAY , TO AVOID A CRASH I HAD TO STOP QUICKLY. ALL INDICATOR LAMPS CAME ON BUT THE CAR DID NOT SHUT OFF. SMALL CLOUDS OF SMOKE FROM EXHAUST (WHITE-GREY). IT WAS PARKED FOR 2 DAYS , START UP WAS FINE DRIVING WAS FINE ALSO. ONCE AGAIN A( LEAD FOOT) DRIVER CUT ME AND ANOTHER CAR OFF. SAME THING AVOIDING A CRASH SLAMMING ON MY BREAK. AGAIN ALL INDICATOR LIGHTS ON BUT THE CUT SHUTS OFF COMPLETELY. TURN IT BACK ON ITS WAS HESITATION SMOKE AND SHAKING. AND MORE. A TSB WAS ISSUED FOR A PART/PIECE THAT WILL CAUSE PREMATURE ENGINE FAILURE. *TR

I HAVE JUST FOUND OUT FROM MY MECHANIC THAT THE TRANSMISSION, AX4N, THAT IS IN MY MERCURY, HAVE SUDDEN AND IMMEDIATE FAILURES DUE TO A DEFECT IN THE TORQUE CONVERTER. WHEN I CALLED SEVERAL LOCAL TRANSMISSION SHOPS, THEY ARE ALL AWARE OF THIS PROBLEM. COST TO FIX, APPROXIMATELY $1800 FOR A NEW TORQUE CONVERTER. WHILE YOU ARE DRIVING THE CAR IT WILL ACT LIKE YOU SHIFTED INTO NEUTRAL. THE ENGINE IS RUNNING, BUT THE CAR WILL NOT MOVE FORWARD OR BACKWARD. YOU IMMEDIATELY HAVE TO FIND A PLACE TO PULL OVER TO. THIS CAN BE QUITE HAZARDOUS IF YOU ARE ON THE EXPRESSWAY. THERE IS NO PREVENTIVE MAINTENANCE YOU CAN DO TO PREVENT THIS PROBLEM. THIS IS A MANUFACTURING DEFECT. THE HYDRAULIC PUMP SHAFT HAS APPROXIMATELY TWO INCHES OF MAIL SPLINE. THE FEMALE COUNTERPART WHICH IS IN THE TORQUE CONVERTER IS APPROXIMATELY ONE EIGHTH OF AN INCH IN THICKNESS. THE HYDRAULIC PUMP SHAFT WILL STRIP THE TEETH ON THE TORQUE CONVERTER. THIS CAUSES THE CAR TO BECOME INOPERABLE. WHAT IS FRUSTRATING IS THAT YOU WILL HAVE NO WARNING WHEN THIS WILL HAPPEN. AND YOU DO NOT HAVE ANY WARNING OF AN IMPENDING PROBLEM. YOU ARE NOW LOOKING AT A $1800, FOR A REPLACEMENT TORQUE CONVERTER. THE REBUILD COMPANY THAT SELLS REBUILT TORQUE CONVERTERS REPLACES THE 1/8 INCH FEMALE SPLINE,THAT HAS STRIPPED, IN THE TORQUE CONVERTER WITH A NEW 1/4 INCH THICK FEMALE SPLINE IN THE TORQUE CONVERTER. IT CERTAINLY SEEMS THAT FORD WAS NEGLIGENT WHEN ASSEMBLING THIS TRANSMISSION. THIS IS A SAFETY ISSUE. MY CAR CAN LOOSE POWER AT ANY TIME

THE TRANSMISSION FROZE UP BREAKING THE AXLE RIGHT OFF AS I PULLED OUT OF A DRIVE WAY ONTO THE STREET WITH ON COMING TRAFFIC.

WAS PULLING INTO PARKING LOT BRAKES WENT OUT TOTALLY NO WARNING STOPPED BY EMERGENCY BRAKE HAVE NO BRAKES AT ALL TURNING AFTER 45 MPH THEN TO A STOPLIGH INTOTHE CITY'S RESTURANT

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 50 MPH, THE VEHICLE RAPIDLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS UNAWARE OF HOW THE VEHICLE STOPPED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE CRUISE CONTROL CABLE WAS FRACTURED. THE CONTACT PERFORMED A TEMPORARY REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300,000.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE ATTEMPTING TO PARK THE VEHICLE, IT EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE VEHICLE JUMPED A CURB AND STRUCK A METAL TABLE OUTSIDE. THE VEHICLE WOULD NOT STOP EVEN WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE BRAKES DID NOT FEEL AS THOUGH THEY WERE FULLY OPERATIONAL. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED MINOR INJURIES TO THE KNEE, BACK, AND NECK, WHICH REQUIRED MEDICAL ATTENTION AND PHYSICAL THERAPY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

CAR DOES NOT SLOW DOWN WHEN THE ACCELERATOR IS RELEASED.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE REVVED TO 4,000 RPMS WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IT WAS DISCOVERED THAT THE ACCELERATOR CABLE ATTACHED TO A CLIP WAS STUCK IN THE UPRIGHT POSITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

IT HAS A VERY HIGH SMELL OF GAS WHEN DRIVING CAR AND WHEN YOU STOP ALL YOU SMELL IS GAS

WHILE TRAVELING DOWN THE HIGHWAY, THE CAR ACCELERATED WITHOUT EXPLANATION OR WARNING. BRAKES WERE NOT ABLE TO SLOW THE VEHICLE TO A CONTROLLABLE LEVEL. BRAKES OVERHEATED FROM CONSTANT APPLICATION. THE CAR PLOWED OVER A PARKING BARRIER AND THROUGH THE GRASS BEFORE RUNNING A STOP SIGN AND STOP LIGHT. ONLY WAY TO STOP THE CAR WAS TO THROW IT INTO PARK WHICH CAUSED THE ENGINE TO REV AND SMOKE. GIVEN THE LEVEL OF TRAFFIC AND TIME OF DAY, THE PROBABILITY OF AN ACCIDENT (POSSIBLY FATAL) WAS EXTREMELY HIGH. CAR HAD TO BE TOWED TO THE REPAIR GARAGE BUT WE DO NOT HAVE THE DOCUMENTATION ON CAUSE OF PROBLEM YET. CONTACTED MANUFACTURER REGARDING COVERING COST OF REPAIR AND THEY REFUSED INDICATING THIS SPECIFIC CAR IS NOT ON RECALL LIST, ALTHOUGH THERE ARE SEVERAL DOCUMENTED CASES OF THIS EXACT PROBLEM ON THE SAME MAKE, MODEL & YEAR.

MY CAR HAS BEEN A TERRIBLE LIABILITY SINCE DAY ONE,I AM AHNDICAPPED AND ON A PERMANENT BUDGET,,I NEED TO GET THIS LOOKED AT AND MY CAR TAKEN CARE OF SOON,IM SCARED I MAY SOON END UP ON FOOT IF THESE HORRID ISSUES RNT RECTIFIED,,I BOUGHT MY CAR FROM FIRST CLASS CARS IN SALT LAKE CITY UTAH,,IVE ASKED 4 TIMES TO GET IT TRADED IN,,MUCH TO MY SHOCK THEY WOULDNT EVEN TALK TO ME,,PLEASE HELP ME!MY CAR REVES AT TIMES THEN WHILE SITTING STIL IT WIL TRY TO DRIVE WITHOUT ME PUSHING THE EXCELIRATOR,,IM SCARED IT GONNA LEAP OUT AMY HANDS SOON,,IM TERIRFIED OF IT!!

OUR 2002 SABLE WAS BROUGHT IN FOR AN EMERGENCY BRAKE CABLE ISSUE. WHILE WORKING ON THE REAR BRAKES, THE MECHANIC NOTICED THAT A REAR SUSPENSION SPRING WAS BROKEN. HE SAID WE WERE VERY LUCKY IT DID NOT RUPTURE THE TIRE. WE HAD BOTH REAR SPRINGS REPLACED, BECAUSE WE DID NOT KNOW WHAT CAUSED IT TO BREAK. AFTER THAT WORK WAS DONE THE CAR NEEDED TO BE ALIGNED, AND THAT IS WHEN THEY NOTICED THAT A FRONT SUSPENSION SPRING WAS EVEN MORE SEVERELY BROKEN THAT IS WHEN WE SEARCHED FOR POSSIBLE BULLETINS OR RECALLS. THERE WERE MANY COMPLAINTS ABOUT 2002 SABLE SPRING BREAKAGE, AND SOME ACTUALLY RUPTURING TIRES. THERE IN FACT WAS A RECALL ISSUED FOR 2001 MERCURY SABLES WITH SPRING BREAKAGE PROBLEMS, BUT NOT FOR 2002S. WE KNOW IN FACT THAT THE SAME PART IS USED ON 2001 AND 2002S. SO, FOR SAFETY REASONS WE HAD NO CHOICE BUT TO REPLACE BOTH FRONT SPRINGS. WE FEEL THAT THIS IS A SEVERE SAFETY ISSUE. WE WERE LUCKY THAT THE SPRINGS DID NOT BREAK AND RUPTURE TIRES WHEN WE WERE DRIVING AT A HIGH SPEED. WE BELIEVE THAT A BULLETIN SHOULD BE ISSUED TO NOTIFY OWNERS OF THIS SAFETY ISSUE, AND THAT REPAIRS SHOULD BE COVERED UNDER A RECALL. WE PUT OUT SOME $1200 TO REMEDY THE ISSUE. DO WE HAVE ANY CHANCE OF COMPENSATION FOR OUR EXPENSES? I DID CALL FORD AND MADE A COMPLAINT, AND HAVE BEEN ASSIGNED A CASE NUMBER #[XXX]. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 25 MPH, THE HEADLIGHTS FAILED TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

APPROXIMATELY 39,000 MILES. NO RUST CAR. RUBBING NOISE AND ALL TIRES WITH HISTORY OF LOSING AIR. WHILE REPLACING ALL TIRES, WHEEL TECH NOTICED RIGHT REAR COIL SPRING WAS FRACTURED AND COMPLETELY WORE OFF INTERIOR TIRE RIDGE. PLACED DOUGHNUT TIRE ON AND ADVISED I TAKE TO MECHANIC TO HAVE ALL SPRINGS FULLY CHECKED. CAR CURRENTLYAT MECHANIC SHOP THIS EVENING. RIGHT REAR COIL SPRING DEFINITELY FRACTURED. SEEMS MANY REPORTS OF SAME NATURE ON THIS MODEL. WHY NO RECALL ON REAR COIL SPRINGS WITH SO MANY COMPLAINTS? RUBBING SOUND FROM BENEATH CAR HAS BEEN NOTED AND TIRES CONSTANTLY NEEDED AIR. OTHER ISSUE(S): 1) IGNITION EXTREMELY HARD TO TURN.2) ACCELERATOR SEEMS TO STICK UPON ATTEMPTING TO DECELERATE BY LETTING UP FOOT PRESSURE. I INHERITED THIS CAR FROM MY DECEASED FATHER. I WAS ALWAYS CONCERNED THAT HE ACCELERATED TOO QUICKLY FROM A STOPPED POSITION. FATHER TOOK DOWN A LARGE CONCRETE PLANTER DUE TO THIS TYPE OF CAR JERKING, YET I THOUGHT IT WAS DUE TO HIS PUTTING TOO MUCH PRESSURE UPON THE ACCELERATOR. NOW THAT I AM DRIVING THE CAR, I NOTE THAT CAR DOES NOT SLOW WHEN I LET UP ON THE ACCELERATOR, LEADING ME TO BELIEVE THAT THE ACCIDENT WAS NOT DUE TO FATHER'S DRIVING. THIS WAS NEVER A PROBLEM WITH HIS FORMER CAR. 3) DRIVER'S DOOR MAKES LOUD CLUNK UPON OPENING AND CLOSING. ARE THESE KNOWN PROBLEMS?

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED AND CAUSED THE BATTERY TO DRAIN. THE CONTACT MENTIONED THAT THE BRAKE LIGHTS DIMMED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 168,000.

SPEED CONTROL CABLE CRACKED AND DISLODGED HOLDING THROTTLE OPEN... FORD HAD A CUSTOMER SATISFACTION PROGRAM FOR THIS.. 13B04. HOWEVER IT WAS NEVER DONE, NEVER GOT ANY LETTERS AND HAS NOW EXPIRED... FORD REFUSES TO PAY FOR A CLIP AND CABLE(NEEDS NOW) AND SINCE THIS NEVER WAS A "RECALL" PER SAY IT IS A SAFETY ISSUE. HOW CAN I GET FORD TO PAY FOR THIS?

AS I WAS BACKING MY CAR OUT OF THE DRIVEWAY, I HEARD A NOISE AND THEN A HISS. THEN THE CAR RESISTED FURTHER MOTION. THE RIGHT FRONT TIRE WAS COMPLETELY FLAT. I TRIED TO REINFLATE IT BUT COULD NOT. I REMOVED THE FRONT WHEEL AND MOUNTED THE MINI SPARE TIRE. THERE WAS A COMPLETE CIRCUMFERENTIAL TEAR OF THE TIRE SIDEWALL NEAR THE TREAD. I ASSUMED IT WAS A SPONTANEOUS FAILURE OF THE TIRE. WHEN I BOUGHT NEW TIRES TODAY AT COSTCO, THE MECHANIC SAID HE COULD NOT PUT THE RIGHT FRONT WHEEL ON THE CAR BECAUSE A PIECE OF BROKEN SPRING WAS PROJECTING OUTBOARD AND HITTING THE SIDEWALL OF THE NEW TIRE. INSPECTION SHOWED THE LEFT FRONT COIL SPRING WAS ALSO BROKEN BUT THE POINTED END WAS AIMED INWARD. THE INFERIOR COIL WAS BROKEN OFF AND WAS LOOSE BUT COULD NOT BE EASILY REMOVED FROM THE STRUT. I TOLD THE MECHANIC TO REMOUNT THE MINI-SPARE ON THE RIGHT FRONT. UNTIL I LOOKED ON THE INTERNET I HAD NO IDEA THIS WAS A COMMON FAILURE THAT FOMOCO HAD PARTIALLY ADDRESSED YEARS AGO IN OTHER MODEL YEARS BUT NOT 2002. IT SEEMS THAT MANY OF THESE FAILURES HAVE OCCURRED AT REST OR SLOW SPEEDS, BUT I ALSO THINK THIS IS A FUNCTION OF THE FACT THAT CARS SIT MOST OF THEIR LIVES. THERE HAS BEEN SIGNIFICANT FINANCIAL DAMAGE TO OWNERS FOR TIRES AND REPAIRS, BUT LUCKILY THERE HAVE BEEN NO SERIOUS PHYSICAL INJURIES. BECAUSE THE FAILURES ARE SUDDEN AND CATASTROPHIC, THERE IS CERTAIN TO BE A SERIOUS AND PERHAPS FATAL INCIDENT IN THE FUTURE. FOMOCO AND THE US GOVERNMENT SHOULD NOT BE SUBJECTING THE UNKNOWING AND TRU

I PURCHASED THE GRACO COMFORT SPORT CONVERTIBLE CAR SEAT FOR MY 8 MONTH OLD. APPEARS TO BE A GREAT SEAT UNTIL YOU TRY TO INSTALL IT TO A VEHICLE. I HAVE TRIED PUTTING INTO TWO DIFFERENT CARS, I HAVE TRIED USING THE LATCH SYSTEM AND THEN TRIED THE REGULAR SEAT BELT, NO MATTER WHAT I DO THE SEAT FLOPS AROUND THE BACKSEAT LIKE A DEAD FISH. THE PART WHERE THE TETHER STRAP GOES THROUGH IS AS TIGHT AS IT CAN GET AND THE TOP OF THE CAR SEAT STILL MOVES 5-10 INCHES SIDE TO SIDE. SEVERAL PEOPLE HAVE TRIED TO INSTALL THIS SEAT AND NONE HAVE BEEN SUCCESSFUL. THIS SEAT NEEDS TO BE RECALLED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2002, MAKE=MERCURY, MODEL=SABLE). *TR

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A TIRE BECAME FLAT WITHOUT WARNING. THE CONTACT DID NOT SPECIFY WHICH TIRE BECAME FLAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER SIDE COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING IN REVERSE. THE FRONT PASSENGER SPRING AND STRUT FRACTURED. THE CONTACT MENTIONED THAT THE FRONT PASSENGER WHEEL WAS DAMAGED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE OF THE FRONT PASSENGER SPRING AND STRUT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,867.

PASSENGER SIDE FRONT BRAKE CALIPER AND HYDRAULIC HOSE NOT WORKING PROPERLY. HAD REPLACED CALIPER, HOSE AND MASTER CYLINDER. BRAKES STILL MAKE NOISE, GRINDING WHEN BRAKES ARE APPLIED. I TOOK BACK TO HAVE LOOKED AT TWICE, REPLACED HOSE AGAIN. OVER $500.00 IN FIXING AND STILL NOT WORKING RIGHT. REPLACED CALIPER AND HOSE TWICE. *TR

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THERE WAS A LARGE PUDDLE OF WATER IN THE VEHICLE CAUSING THE INTERIOR AND FLOOR TO BE SOAKED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS A LEAK IN THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

PER EA08018 FRONT RIGHT COIL FRACTURED UPON BACKING UP, RIPPED DEEP HOLE IN NEWER TIRE CAUSING FLAT. *TR

WHILE VEHICLE WAS SITTING UNATTENDED IN A PUBLIC PARKING LOT THE DRIVERSIDE COILOVER SPRING FAILED. THE RESULTS WAS SUSPENSION AND TIRE DAMAGE TOTALING THE VEHICLE. *TR

AS I TRIED TO PULL FORWARD FROM A PARKING SPOT, I NOTICED THE VEHICLE WOULD NOT HARDLY MOVE FORWARD, AND A VERY LOUD GROANING NOISE WAS PRESENT. I COULD NOT TURN THE WHEEL, AND AS I TRIED TO BACK UP, I HEARD A LOUD POP. UPON FURTHER INSPECTION, I NOTICED THAT THE LEFT FRONT TIRE HAD BLOWN, AND THE LEFT FRONT SPRING WAS BROKEN AND STICKING INTO THE TIRE ON THE INSIDE! THE SPRING DID NOT LOOK RUSTY OR EXCESSIVELY DIRTY. *TR

OUR SABEL STATION WAGON CONTINUED TO ACCELERATE AFTER REACHING HIGHWAY SPEED. THE BRAKES COULD NOT SLOW IT, SO I HAD TO TURN THE IGNITION OFF TO SLOW, AND ON AGAIN TO REGAIN BRAKES AND STEERING. I WAS ABLE TO PULL OFF THE NEXT EXIT AND INTO THE PARK AND RIDE. RAISING THE HOOD I FOUND THE THROTTLE CABLE HOUSING WAS OUT OF ITS SOCKET AND HOLDING THE THROTTLE OPEN. I PUT IT BACK IN AND PUT SOME TAPE ON IT TO KEEP IT IN. KOONS FORD ANNAPOLIS PERFORMED SERVICE BULLETIN NO.: CSP-13B04B ON 26 JULY 2013 TO CORRECT THIS PROBLEM. THE FIX DID NOT WORK. COMPONENT(S): VEHICLE SPEED CONTROL NHTSA ID NUMBER: 10052600 *JS

BACKED THE SABLE TO THE END OF MY DRIVEWAY, WAS MOVING VERY SLOWLY, WHEN A LOUD BANG WAS HEARD UNDER THE CAR. UPON INSPECTION, THE DRIVERS SIDE FRONT COIL SPRING HAD BROKEN AND A JAGGED EDGE OF THE BROKEN COIL SPRING PUNCTURED THE TIRE. I CONTACTED MY LOCAL DEALER WHO SAID THERE WAS NO RECALL ON THE SPRING FOR THIS YEAR AND MODEL. I THEN DID SOME RESEARCH ON THE INTERNET AND DISCOVERED THAT THIS IS A FAIRLY COMMON OCCURRENCE ON THIS CAR AND THE SIMILAR FORD TAURUS. *TR

DOOR LATCHES IN THE COLD WEATHER UNDER 25 DEGREES THE DOOR LATCHES WILL NOT RE-LATCH WHEN OPENED UNTIL THE CAR IS WARMED UP. DID INTERNET RESEARCH AND FOUND THAT THIS PROBLEM HAS HAPPENED A LOT AND FORD WILL NOT DO ANYTHING ABOUT IT. DOORS HAVE FLOWN OPEN WHILE PEOPLE ARE DRIVING BECAUSE THEY DIDN'T REALIZE THAT THE DOOR DIDN'T LATCH. *TR

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, AN ABNORMAL NOISE FROM THE FRONT END OF THE VEHICLE. THE CONTACT INDICATED THAT THE DRIVER'S SIDE COIL SPRING WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN 04V332000 (SUSPENSION) THE CONTACT STATED THE VEHICLE EXPERIENCED THE SAME DEFECT LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 109,000.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE DOME LIGHT WOULD ACTIVATE INDEPENDENTLY AND ONLY TURN OFF ONLY WHEN THE BRAKES WERE DEPRESSED. AS THE PROBLEM PERSISTED, THE DOOR LIGHTS AND THE DOOR LOCKS STARTED TO MALFUNCTION. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V106000 (EXTERIOR LIGHTING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 167,000. THE CURRENT VEHICLE WAS MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE BACKING THE VEHICLE OUT OF THE GARAGE, THE FRONT DRIVER'S SIDE SUSPENSION COIL SPRING SUDDENLY FRACTURED AND PUNCTURED THE SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,000. *TR

TL* THE CONTACT OWNS 2002 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S VOLUNTARY RECALL OF THE SPEED CONTROL CABLE COLLAR REPLACEMENT HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE SUDDENLY ACCELERATED WHILE THE CONTACT APPLIED THE BRAKE. THE ENGINE RPMS ALSO INCREASED TO 4000. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE AND THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 125,263. UPDATED 10/30/13*LJ THE CONSUMER STATED THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND WAS REIMBURSED THE AMOUNT CHARGED FOR CLEARING THE VALVE OF CARBON. THE CONTRAL CABLE WAS DAMAGED AND WAS REPLACED. THE VEHICLE WAS REPAIRED. UPDATED 10/30/2013 *JS

THIS HAS CAUSED ME MUCH PROBLEMS AS MY BROTHER NO LONGER LET'S ME DRIVE MY MOM'S CAR THINKS HE'S RUNNING THE SHOW WHICH IS QUICKLY CHANGING... PULLED INTO GARAGE AT 2 MILES A HOUR. SPEED RAPIDLY CHANGED COULDN'T STOP CENTER PINGED THE WASHER AND DRYER END OF THEM. I'M VERY SICK AND UNABLE TO GO TO ALL MY DOCTORS APPOINTMENTS. THANK YOU MERCURY! *JS

DOORS LOCK AND UNLOCK WHILE DRIVING. HORN ALARM GOES OFF WHEN CAR IS PARKED. WARNING LIGHT FOR OPEN DOORS WHEN DOORS ARE CLOSED. DOORS UNLOCK AND INTERIOR LIGHTS COME ON. *TR

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DESCENDING A HILL AT UNKNOWN SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED AND THE CONTACT CRASHED INTO A FENCE. THERE WERE NO INJURIES AND NO POLICE REPORT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE THROTTLE CABLE HAD FAILED. THE VEHICLE WAS REPAIRED. THE DEALER WAS CONTACTED ABOUT THE FAILURE. UPDATED 11/12/13*CN

CAR WAS REVVING AT HIGH RATES OF SPEED. WHILE AT LIGHT IT WOULD REV AT1700, IN PARK 4600. IDLING AT 30 MPH AND CAR WOULD SPEED ITSELF UP AS IF ACCELERATOR WAS STUCK. WHEN LET OFF BRAKE CAR WOULD JUMP DUE TO HIGH REVVING. IF I WAS WAITING ON TRAIN AND DIDN'T KNOW BETTER AND EDGED UP I WOULD HAVE JUMPED INTO THE TRAIN. ISSUE WAS FAULTY CABLE THAT BROKE OFF AT THROTTLE AND WOULDN'T ALLOW A DECELERATION. WAS VERY SCARY. LUCKILY I KNOW MY CAR AND KNEW SOMETHING WAS WRONG. *TR

I MOVED THE CAR IN MY DRIVEWAY AND THE LEFT FRONT SPRING BROKE AND WENT THROUGH THE TIRE SIDEWALL. IF THIS HAD HAPPEN AT HIGHWAY SPEED OR EVEN LESS THE CAR COULD HAVE GONE OFF THE ROAD AND ROLLED. I HAD THE CAR TOWED AND THE TRUCK DRIVER TOLD ME THIS WAS A COMMON PROBLEM. HE SAID HE RAN INTO A COUPLE TIME A MONTH. I CALLED FORD AND THEY SAID THERE WAS NO RECALL. I KNOW THE CAR IS 11 YEARS OLD, BUT IT HAS VERY LOW MILES AND THE SPRING HAD NO RUST IT LOOKED LIKE NEW. THIS SEEMS TO BE A SERIOUS SAFETY ISSUE PLEASE LOOK INTO IT. *TR

ACCELERATOR STUCK. VEHICLE ACCELERATED WHEN CRUISING ON HIGHWAY. PUT IT IN NEUTRAL AT EXIT FROM HIGHWAY, STUCK AT 4000 RPM. PROBLEM WAS ACCELERATOR CABLE. FERRULE BROKEN IN ENGINE COMPARTMENT AND OUTER PART OF CABLE HUNG UP ON MOUNTING BRACKET. *TR

MY CAR WAS PARKED IN THE GARAGE, WHEN I SAT DOWN IN THE SEAT I HEAR A LOUD NOISE, WHICH WAS CAUSED BY THE DRIVER FRONT SIDE COIL SPRING BROKE AND PLUNGED INTO THE TIRE. HAD THIS HAD HAPPENED WHILE DRIVING IT WOULD HAVE MOST LIKE CAUSE A SEVERE ACCIDENT. THE COST TO FIX IT WAS HIGHER AS IT WAS RECOMMENDED THAT BOTH FRONT SPRINGS BE REPLACED FOR SAFETY REASONS. *TR

TRAVELING ON HIGHWAY, PREPARING TO TURN LEFT ONTO A FREEWAY ONRAMP. AS I TOOK MY FOOT OFF THE GAS PEDAL, THE SPEED SUDDENLY INCREASED AND THE ENGINE REVVED. I APPLIED THE BRAKE, BUT THE ENGINE CONTINUED TO REV, AS THE THROTTLE WAS NOW STUCK. THE VEHICLE CONTINUED FORWARD AND I HAD TO THROW IT INTO PARK TO STOP THE FORWARD MOTION. THE ENGINE EVEN REVVED FASTER AND I TURNED OFF THE IGNITION AND ENGINE STOPPED. WHEN I RE-STARTED THE ENGINE, IT IMMEDIATELY CONTINUED TO REV OVER 4300 RPM AS THE THROTTLE WAS STUCK. I HAD THE VEHICLE TOWED TO AN AUTOMOTIVE REPAIR SHOP. THE MECHANIC SAID THE THROTTLE CONTROL CABLE HAD BECOME STUCK AGAINST THE COLLAR SHOULDER, RESULTING IN THE THROTTLE BECOMING STUCK AND UNABLE TO DISENGAGE. *TR UPDATE BY SMCH: IT WAS THE CRUISE CONTROL CABLE NOT THE THROTTLE CABLE