2001 Mercury Sable complaints

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 71 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. SHE TOOK HER VEHICLE TO A LOCAL DEALER AND THEY STATED THAT THE REAR COIL SPRINGS FRACTURED AND PUNCTURED THE TIRE. THE REPAIR WOULD COST $756.52. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 81,228.

COIL SPRING FRACTURED DUE TO CORROSION. THE FRACTURED SPRING MOVED PAST THE SPRING SEAT AND MADE CONTACT WITH THE REAR DRIVER'S SIDE TIRE. THE TIRE RUPTURED AND NEARLY RESULTED IN A CRASH. MANUFACTURER RECALL SPECIFIC TO FRONT COIL SPRINGS ONLY. *TR

REAR SPRINGS BROKE RUINING A BRAND NEW TIRE. REPLACED SPRINGS. *TR

BOTH REAR COIL SPRINGS BROKE MADE CAR UNSTABLE COIL SPRINGS WERE REPLACED BY DEALER ON 4/07/09 AND BILLED TO ME. *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 55 MPH, THE CONTACT FELT THE VEHICLE MOVE SIDEWAYS AND NEARLY CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO AN AUTO REPAIR SHOP AND THE MECHANIC STATED THAT THE REAR COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CONTACT IS WAITING FOR THE PARTS TO BECOME AVAILABLE TO HAVE THE VEHICLE REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 30,000.

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 30 MPH, A RUBBING SOUND WAS HEARD IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MAINTENANCE SHOP AND THE CONTACT WAS INFORMED THAT THE REAR SPRINGS FAILED. AFTER INSPECTING THE FRONT SPRINGS, IT WAS DISCOVERED THAT THE FRONT SPRINGS WERE CHIPPED. THE DEALER REFERENCED NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS), BUT THERE WAS NO RECALL FOR THE REAR SPRINGS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000. UPDATED 03-27-09 *BF

I HAD A RECALL PERFORMED 2 YEARS AGO FOR THE FRONT COIL SPRINGS. THE DRIVER SIDE SPRING HAS BROKEN AND IS CUTTING INTO THE TIRE. THE CAR WAS DRIVEN ON 01/16/09 AND OK. IT WAS PARKED ON THE DRIVEWAY UNTIL 01/18/09 WHEN I STARTED TO DRIVE, I HEARD A SCRAPING SOUND WHICH I THOUGHT WAS ICE AND SNOW IN THE WHEEL WELL. I DROVE APROX. A HALF BLOCK STOPPED AND LOOKED AND THE WHEEL WELLS WERE CLEAR, I THEN DROVE THE CAR BACK INTO THE DRIVEWAY AND NOTICED SMOKE COMING FROM THE TIRE AND A GROVE BEING CUT INTO THE TIRE. THE COIL SPRING IS PRESSING INTO THE TIRE. *TR

REAR COIL SPRING HAS BROKEN AND HAS THE POTENTIAL TO PUNCTURE THE TIRE. I CAUGHT IT EARLY ENOUGH THAT IT DIDN'T. *TR

HEARD A LOUD BANG A COUPLE OF WEEKS AGO AND DID NOT FIND ANYTHING WRONG AND THEN HEARD A LOUD BANG AGAIN ON 1/12/2009 AND TOOK CAR IN TO FIND I HAD TWO BROKEN COIL SPRINGS IN THE REAR. I AM FINDING THIS TO BE A PROBLEM AND WHY DON'T THEY MAKE IT A RECALL. *TR

DROVE 10 HOURS FROM LOUISVILLE KENTUCKY TO CARLISLE PENNSYLVANIA. STOPPED AT A HOLIDAY INN FOR THE NIGHT. NO PROBLEMS NOTED WITH THE CAR DURING THE DRIVE. WHEN ATTEMPTING TO BACK UP 2001 MERCURY SABLE IN HOTEL PARKING LOT, A GRINDING NOISE WAS HEARD COMING FROM THE RIGHT REAR SIDE OF THE VEHICLE. TIRE WAS REMOVED BY AAA AND THE RIGHT REAR SUSPENSION SPRING COIL WAS FOUND TO BE FAILED WITH A PORTION MISSING. THE REMAINING END OF THE COIL HAD EMBEDDED ITSELF INTO THE INNER WALL OF THE RIGHT REAR TIRE CREATING A GOUGE. THE TIRE DID NOT RUPTURE. THE CAR WAS TOWED TO L.B. SMITH FORD LINCOLN MERCURY LOCATED AT 1100 MARKET ST. LEMOYNE, PA 17043 (717) 697-2273 BY AAA. THE RIGHT REAR COIL SPRING WAS FOUND TO BE BROKEN. ONE (1) PART NO. 4F1Z*5560 WAS REMOVED AND REPLACED. ONE AST*52* SHOCK ABSORBER ASSEMBLY WAS REMOVED AND REPLACED. ONE REAR TIRE WAS REMOVED AND REPLACED WITH A 9007*1004552* P215/60R6 TIRE. THE TIRE WAS MOUNTED AND BALANCED. ALL FOUR WHEELS WERE ALIGNED. TOTAL CHARGE FOR THE REPAIR BY THE DEALERSHIP WAS $504.47. *TR

THE REAR SPRINGS ON MY 2001 MERCURY SABLE HAVE BOTH FRACTURED. THE CAR IS IN THE SHOP RIGHT NOW BEING REPAIRED AND NO ONE IN THE SHOP CAN BELIEVE THAT BOTH OF THE SPRINGS HAVE FRACTURED. THEY ARE AMAZED!! THIS IS A VERY BIG JOB TO FIX AND IS VERY DANGEROUS. THE REPAIR TECH COULD NOT BELIEVE THAT THE CAR WAS EVEN DRIVABLE. I WOULD LIKE FORD MOTOR COMPANY TO CONTACT ME WITH A RESPONSE. I SEE ON THE INTERNET THAT MANY 2000-2001 SABLES ARE EFFECTED BY THIS PROBLEM AND YET FORD DID NOTHING, ALLOWING PEOPLE TO DRIVE UNSAFE CARS. THIS SHOULD HAVE BEEN RECALLED AND CORRECTED. IF I DO NOT HEAR BACK, THIS WILL BE MY VERY LAST FORD CAR. I WOULD LIKE A REPLY FROM FORD MOTOR CO. I AM JUST GLAD NO ONE WAS HURT. THANK GOD!! PLEASE SEE : EA06002 AND PE05-054. *TR

2001 MERCURY SABLE WITH 50,000 MILES. PURCHASED IN CALIFORNIA, MOVED TO OHIO IN 2005. ON DEC. 6, 2008, WHILE BACKING OUT OF GARAGE THE FRONT COIL SPRING BROKE AND IMPALED THE TIRE. VIN# , FORD SITE SHOWS NO RECALL IN EFFECT. I'M GUESSING IT'S BECAUSE WE BOUGHT OUTSIDE OF THE "SALT BELT". DID THEY FORGET THAT PEOPLE MOVE? I WAS NEVER NOTIFIED OF THIS PROBLEM AND WAS UNAWARE OF THE LIMITED RECALL UNTIL THIS HAPPENED. COULD HAVE BEEN A LOT WORSE HAD THIS HAPPENED WHILE ON THE ROAD. WILL HAVE IT TOWED TO A DEALERSHIP TOMORROW TO SEE HOW WELL THEY'LL STAND BEHIND THEIR PRODUCT. *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE REAR COIL SPRINGS FAILED AND PUNCTURED THE TIRES. HE WILL TAKE THE VEHICLE TO BE REPAIRED ON DECEMBER 4, 2008. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE TIRES COULD HAVE BLOWN OUT AND CAUSED A CRASH. THE CURRENT AND FAILURE MILEAGES WERE 86,000. UPDATED 01/14/09. *LJ UPDATED 01/21/09.*JB

REAR COIL SPRINGS ON 2001 MERCURY SABLE WERE BOTH BROKEN AND POSITIONED SUCH THAT THE SPRING WAS ABOUT TO PUNCTURE THE TIRE. *TR

WHILE BACKING CAR FROM LAWN ONTO DRIVEWAY (NOT A SIGNIFICANT INCLINE), I HEARD A LOUD NOISE. LATER WHEN I DROVE THE CAR I HEARD A CONTINUOUS NOISE FROM THE REAR (THOUGHT SOMETHING BROKE IN THE BRAKE ASSEMBLY BUT DISCOVERED SPRING RUBBING ON TIRE). THE REPAIR SHOP INSPECTED AND FOUND A BROKEN REAR SPRING. THEY REPLACED BOTH SPRINGS (UNCLEAR IF 1 OR BOTH WERE BROKEN). *TR

NOTICED A FEW YEARS AGO A RATTLE IN THE REAR PASSENGER SIDE, THOUGHT IT MIGHT BE A SHEET METAL BRACE INSIDE A COVERED PANEL OR SOMETHING LIKE THAT. MY SON MADE AN OBSERVATION THIS YEAR OF HOW LOW THE REAR OF THE CAR WAS. TOOK IT IN FOR SERVICE AND FOUND THAT BOTH REAR COIL SPRINGS WERE DESTROYED, ONE HAVING GROUND A GROOVE ON THE INNER SIDEWALL DOWN TO THE CORD. TOTAL COST OF REPAIR - $1395.14, $243.90 OF WHICH WAS FOR REPLACING 2 GOOD TIRES DAMAGED BY THE SPRINGS. INCIDENT DATE IS JUST AN EDUCATED GUESS, AS THE FAILURE WAS NOT READILY NOTICED BY ME. REPAIR WAS DONE 7-12-08. THIS IS AN OBVIOUS DEFECT THAT HAS NOT BEEN ADDRESSED YET. FORD SHOULD BE MADE TO REIMBURSE THOSE OWNERS WHO HAVE HAD TO PAY FOR REPAIRS. I HAVE OWNED MANY FORD PRODUCTS OVER THE YEARS AND HAVE NEVER HAD AN ISSUE LIKE THIS OCCUR. A CATASTROPHIC TIRE FAILURE AT HIGHWAY SPEED COULD HAVE CAUSED INJURY OR EVEN DEATH THAT COULD HAVE BEEN AVOIDED HAD THIS ISSUE BEEN PROPERLY DEALT WITH. *TR

BROKEN REAR SPRINGS (BOTH SIDES), ONLY CONSEQUENCE SO FAR IS SAGGING REAR END AND COST TO REPLACE REAR SPRINGS REPLACED, CONSIDER IT LUCKY NO OTHER DAMAGE WAS DONE. *TR

I HAD BEEN HEARING A RUBBING SOUND COMING FROM REAR OF CAR FOR A FEW DAYS AND AFTER EXPERIENCING A FLAT TIRE ON THE SAME SIDE, FURTHER INSPECTION REVEALED THAT THE REAR COIL SPRINGS WERE BROKEN. DRIVER SIDE REAR SPRING (SHARP EDGE)WAS SCRAPING THE INSIDE OF THE TIRE, WHICH CAUSED THE FLAT TIRE. BOTH REAR SPRINGS AND STRUTS PLUS NEW TIRES WERE REPLACED COSTING $1,200.00. *TR

BOTH REAR SPRINGS ON MY CAR ARE BROKEN. ONE OF THE FRONT SPRINGS ALSO BROKE (AND HAS BEEN REPAIRED) AND MY MECHANIC HAS TOLD ME THE OTHER IS ABOUT TO GO. I HAVE FOUND OUT THAT FORD RECALLED THE FRONT SPRINGS DUE TO A SUBSTANDARD MATERIAL USED IN CONSTRUCTION, WHICH IS PRONE TO ROAD SALT CORROSION. SINCE I LIVE IN THE NORTHEAST, ROAD SALT IS A COMMON OCCURRENCE DURING THE WINTER MONTHS. THE REAR SPRINGS ARE MADE OF THE SAME MATERIAL AND ARE ALSO CORRODING. IT'LL COST ME AROUND $1,600 TO COMPENSATE FOR A DESIGN FLAW THAT FORD IS WASHING IT'S HANDS OF (AT 100,000 MILES, MY FRONT SPRINGS AREN'T EVEN COVERED UNDER THE RECALL, EVEN THOUGH THE PROBLEM WAS THERE FROM DAY-1). ONE WOULD THINK FORD WOULD DO THE RIGHT THING AND REPLACE THE DEFECTIVE REAR SPRINGS AS WELL. I GUESS THE NUMBER OF POTENTIAL DEATHS CAUSED BY A REAR BLOW-OUT IS BELOW THEIR THRESHOLD, SO THEY'LL TAKE THEIR CHANCES IN COURT. THIS IS WHY WE NEED NHTSA OVERSITE. HOWEVER, NHTSA HAS ONLY REQUIRED FORD TO RECALL THE FRONT SPRINGS TO DATE. FORD EXPECTS PEOPLE TO BUY THEIR CARS, BUT THEY DON'T STAND BEHIND THEM (EVEN WHEN IT IS A KNOWN MANUFACTURING DEFECT). THAT IS WHY MANY PEOPLE ARE BUYING JAPANESE CARS. I, FOR ONE, WILL NEVER BUY FORD AGAIN. *TR

DISCOVERED A RUBBING SOUND COMING FROM REAR OF CAR AND FURTHER INSPECTION REVILED THAT THE REAR COILS SPRINGS WERE BROKEN. RIGHT REAR SPRING (SHARP EDGE)WAS SCRAPING THE INSIDE OF THE TIRE, BUT NOT ENOUGH TO PUNCTURE. BOTH REAR SPRINGS, STRUTS AND STABILIZERS LINKS WERE REPLACED COSTING $1023.00 I STILL HAVE THE OLD BROKEN SPRINGS. *TR

RIGHT REAR COIL SPRING BROKE AND CAUSED TIRE TO BLOW OUT. *TR

REAR COIL SPRING BROKE , POSSIBLE REAR TIRE PUNCTURE. *TR

JULY 30TH 2008, I TOOK MY CAR IN FOR ROUTINE MAINTENANCE OF OIL CHANGE, TIRE ROTATION, ETC. REPAIR SHOP DISCOVERED THE LEFT AND RIGHT REAR COIL SPRINGS WERE BROKEN. BROKEN IN SUCH A WAY THAT THEY WERE SURPRISED THAT THE JAGGED END OF THE COIL SPRINGS WAS NOT RUBBING INTO MY TIRE. I HAVE NO IDEAL WHEN THIS MIGHT HAVE HAPPENED, THERE WAS NO INDICATION THAT THEY HAD FAILED. ALTHOUGH THE CASING AROUND THE COIL SPRING EASILY TORE BY HAND AND THE BROKEN PART OF THE COIL SPRING IS RUSTED. IT SCARES ME TO THINK OF HOW LONG I MIGHT HAVE BEEN DRIVING AROUND WITH MY CAR ON THE EDGE LIKE THIS. MY CAR HAS 62,896 MILES ON IT, BUT EXACTLY WHEN THESE COIL SPRINGS FAILED IS UNKNOWN. THEY WANT UPWARDS OF $800.00 TO REPLACE COIL SPRING AND STRUTS. $500.00 JUST FOR COIL SPRINGS. I HAD NO CHOICE OTHER THAN TO GET COIL SPRINGS REPLACED. IT SEEMED ODD TO ME THAT BOTH SIDES WOULD FAIL AND BOTH SIDE ARE BROKEN IN PRETTY MUCH THE SAME PLACE. SO I GAVE MYSELF JULY 31, 2008 FOR RESEARCHING THE REAR COIL SPRINGS ON MY 2001 MERCURY SABLE, HENCE MY COMPLAINT TO NHTSA. ON AUG 1, 2008 I WILL TAKE MY CAR BACK TO REPAIR SHOP FOR REPAIR. I WILL KEEP MY OLD COIL SPRINGS IN THE HOPE THAT SOMEONE FINALLY REALIZES THAT THIS IS A ISSUE THAT NEEDS TO BE ADDRESSED IN THE MANNER OF A RECALL. I HAVE READ SOME OF THE OTHER COMPLAINTS AND FAILURE OF THESE REAR COIL SPRINGS CAN COME AT ANY TIME WITH OR WITHOUT THE OWNERS KNOWLEDGE. PLEASE DON'T WAIT UNTIL SOMETHING MORE FATAL HAPPENS BEFORE FORD AND NHTSA ACKNOWLEDGES THAT

FLAT TIRE DUE TO BROKEN COIL SPRING SCRAPPING AWAY TIRE SIDEWALL RUBBER AND EVENTUALLY PUNCTURING THE TIRE. *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE THE CONTACT'S SON WAS DRIVING 25 MPH ON JUNE 27, 2008, IT BEGAN TO RAIN SLIGHTLY. HE DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED. THE VEHICLE WOULD NOT STOP AND CRASHED. THE CONTACT STATED THAT THE BRAKES HAD NEVER BEEN SERVICED PRIOR TO THE FAILURE. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 125,000.

I PURCHASED FOUR NEW TIRES IN THE FALL OF 2006 FROM TIRE KINGDOM. I HAVE HAD MY CAR IN FOUR TIMES BECAUSE OF LOSING AIR PRESSURE. EACH TIME I WAS TOLD THAT IT WAS AN OPTICAL ILLUSION. THEN I HAD A VALVE STEM CRACK AND CAUSE A RAPID LOSS OF AIR WHILE DRIVING. FORTUNATELY WE WERE NOT INVOLVED IN AN ACCIDENT. AGAIN TIRE KINGDOM BLEW THIS OFF. I HAVE CONTACTED THEM SINCE HEARING ABOUT THE RECALLED VALVE STEMS AND HAVE BEEN GIVEN A COMPLETE RUN AROUND. THE TIRE THAT SUDDENLY DEFLATED SUFFERED DAMAGE TO THE SIDE WALL WHICH THEY SAID "ISN'T A BIG DEAL." MY TIRES HAVE WORN FASTER AND ONE HAS SKIDDING ON THE SIDEWALL FROM THE FAULTY VALVE STEMS INSTALLED BUT THE DEALER DOES NOT TAKE THIS SERIOUSLY. *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE VEHICLE IS EXPERIENCING ELECTRICAL SYSTEM FAILURE. WHENEVER IT RAINS, THE FUSE BOX ON THE DRIVER'S SIDE DOOR GETS WET. THE INTERIOR LIGHTS REMAIN ILLUMINATED IN THE PASSENGER COMPARTMENT. THE CURRENT MILEAGE WAS 113,754 AND FAILURE MILEAGE WAS 113,700.

REAR SPRINGS BROKE ON MY 2001 SABLE. COST ME SEVERAL HUNDRED DOLLARS TO REPLACE. THIS IS WRONG -- FORD HAS KNOW THIS WAS AN ONGOING PROBLEM FOR A LONG TIME ON SPECIFIC YEARS. *TR

REAR COIL SPRING BROKE. *TR

LEFT REAR TIRE BLEW OUT WHILE DRIVING ON HIGHWAY. SERVICE STATION REPLACED TIRE. DURING TEST DRIVE, NEW TIRE WAS DAMAGED TO ALMOST BLOW OUT. REPLACED TIRE AGAIN AND DISCOVERED BROKEN REAR SPRING. REPLACED BOTH REAR SPRINGS AND STRUTS, IN ADDITION TO THE 2ND NEW TIRE. (ALSO HAD REAR BRAKES REPLACED ONE MONTH EARLIER. THE ORIGINAL ISSUE WAS THAT THE CAR SHOOK. ALTOGETHER, I SPENT $2,400. ON SPRINGS, STRUTS, TIRES, AND BRAKES.) *TR

JUST FOUND OUT I HAVE TWO BROKEN REAR SPRINGS ON MY 2001 MERCURY SABLE. RESEARCHED THIS AND DISCOVERED THIS IS NOT UNCOMMON DUE TO POOR DESIGN BY FORD. A PRIOR RECALL COVERED THE FRONT SPRINGS, BUT NOT THE REAR. NOT FAIR TO CONSUMER, SPRINGS SHOULD NOT BREAK FROM NORMAL DRIVING. I HAVE HAD THIS VEHICLE FOR ALMOST 7 YEARS, ONLY 65,000 MILES. THIS COULD CAUSE ACCIDENTS, IF IT HASN'T ALREADY. FORD SHOULD ISSUE RECALL TO FIX THIS LIKE THEY DID ON THE FRONT SPRINGS. *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING OVER A POTHOLE AT APPROXIMATELY 35 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED. THERE WAS NO OCCUPANT IN THE PASSENGER SEAT. THIS WAS THE ONLY AIR BAG THAT DEPLOYED IN THE VEHICLE. THE CONTACT CALLED THE DEALER, BUT WAS NOT GIVEN ANY REASON AS TO WHY THE AIR BAG DEPLOYED. THE CURRENT AND FAILURE MILEAGES WERE 54,000.

BROKEN FRONT AND REAR SPRINGS 2001 MERCURY SABLE. *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT BOTH REAR COIL SPRINGS FAILED AND WERE REPLACED. APPROXIMATELY FOUR MONTHS LATER, THE FRONT DRIVER SIDE COIL SPRING FAILED. THERE IS A RECALL FOR THE FRONT COIL SPRINGS, BUT THE CONTACT WAS UNAWARE OF THE RECALL. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 87,000 AND FIRST FAILURE MILEAGE WAS 80,063. UPDATED 05/05/08 *BF UPDATED 05/05/08 *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE ROTATING THE TIRES, THE MECHANIC NOTICED THAT THE FRONT AND REAR SUSPENSION COIL SPRINGS FAILED ON THE VEHICLE. THE DEALER REPLACED THE FRONT AND REAR COIL SPRINGS AND THE TIRES REMAINED UNAFFECTED. THERE WERE NO WARNING SIGNS PRIOR TO THE FAILURES. THE CONTACT CAN PROVIDE INVOICES. THE APPROXIMATE FAILURE MILEAGE WAS 49,500 AND CURRENT MILEAGE WAS 55,000.

A LOUD BANG FROM THE REAR OF MY 2001 MERCURY SABLE. I REMOVED ONE OF THE REAR TIRES AND FOUND THAT THE REAR SPRING HAD BROKE ON THE DRIVERS SIDE. IT HAD A SHARP EDGE ON IT THAT COULD PUNCTURE THE REAR TIRE. THE FRONT SPRINGS HAD A RECALL DONE ON THEM. WHY ARE THE REAR SPRINGS NOT COVERED UNDER THIS RECALL? *TR

DURING A ROUTINE SERVICING IN NOV. 2007 A REAR COIL SPRING WAS NOTED TO BE BROKEN, WHICH I HAD REPLACED. SUBSEQUENTLY IN FEBRUARY 2008 A SIMILAR INCIDENT WAS REPORTED TO ME, HOWEVER IT WAS A FRONT COIL SPRING WHICH WAS REPLACED UNDER A RECALL (NHTSA ACTION #PEO4044). I THEN INVESTIGATED TO SEE IF A RECALL EXISTED FOR THE REAR SPRING AND FOUND THAT UNDER EA06002 ALTHOUGH THEIR WERE 162 INCIDENTS REPORTED THE ONLY ACTION IS "CONTINUED MONITORING". I BELIEVE WITH THIS MANY INCIDENTS FORD SHOULD HAVE BEEN REQUIRED TO ISSUE A RECALL AND RETURN THE COST OF REPAIR TO THE OWNERS. *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 50 MPH, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTOMOTIVE SHOP AND IT WAS DISCOVERED THAT THE COIL SPRINGS IN BOTH REAR TIRES FAILED. THE DEALER STATED THAT THERE WAS NO RECALL FOR THE REAR COIL SPRINGS. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 39,600.

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE CRUISE CONTROL WOULD NOT DISENGAGE WHEN HE DEPRESSED THE BUTTON. THE CRUISE CONTROL BUTTON IS CURRENTLY INOPERABLE. THE CURRENT MILEAGE WAS 61,111 AND FAILURE MILEAGE WAS 60000.

THREE SPRINGS ARE BROKEN ON MY 2001 MERCURY SABLE - ONE FRONT AND TWO BACK. THE DEALERSHIP TOLD ME THEY WOULD REPLACE THE ONE BROKEN FRONT SPRING AND NOTHING MORE. I HAVE SINCE READ THAT THEY ARE RESPONSIBLE TO REPLACE BOTH FRONT BUT NOT THE REAR. IT SEEMS APPARENT THAT THERE IS A GENERAL PROBLEM WITH THE SPRINGS WHETHER FRONT OR BACK AND FORD/MERCURY SHOULD BE RESPONSIBLE ENOUGH TO ADMIT AND FIX THE PROBLEM. I AM TOLD THEY WILL DO NOTHING ABOUT THE REAR SPRINGS EVEN THOUGH THIS ISSUE (FRONT & REAR SPRINGS) SEEMS TO EFFECT MANY PEOPLE BY STUFF I HAVE READ ON THE INTERNET. FORD/MERCURY NEEDS TO STEP UP TO THE PLATE AND FIX THIS PROBLEM. *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT FOUND A PIECE OF COIL SPRING ON THE FLOOR OF HIS GARAGE. HE TOOK HIS VEHICLE TO THE DEALER FOR INSPECTION AND WAS INFORMED THAT BOTH REAR SPRINGS FAILED. THE EDGE OF THE PASSENGER SIDE SPRING WAS TOUCHING THE TIRE. BOTH COIL SPRINGS WERE REPLACED BECAUSE THE RECALLS WERE FOR THE FRONT COIL SPRINGS, NOT THE REAR. THE CONTACT BELIEVES THAT THE REAR SPRINGS SHOULD BE RECALLED AS WELL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 43,000. UPDATED 4/7/08 *CN UPDATED 04/07/08 *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED UNDER THE RECALL FOR THE SUSPENSION:FRONT:SPRINGS:COIL SPRINGS. CURRENTLY, SHE IS EXPERIENCING ISSUES WITH THE REAR COIL SPRING AND BELIEVES A RECALL SHOULD BE AVAILABLE. THE CONTACT HAS TO PAY FOR THE REPAIR. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 56,425.

REAR COIL SPRING BROKE IN MULTIPLE LOCATIONS CAUSING SEVERE TIRE RUB. IF NOT CAUGHT IMMEDIATELY TIRE WOULD HAVE BEEN PUNCTURED. *TR

03/12/08 - AUTO TEMPERATURE CONTROL DOES NOT WORK. A/C DOES NOT WORK AND BLOWS CONSTANT HOT AIR. CAR HAS BEEN SERVICED TWICE BY FORD DEALERSHIPS WHO ADMIT THIS IS A COMMON PROBLEM YET FORD HAS NOT REACTED. INTERESTINGLY THE A/C WORKS FOR ABOUT 6 MONTHS AFTER DEALERSHIP DIAGNOSTICS THEN GOES HOT. MY GUESS IT IS AN ELECTRONIC COMPONENT WHICH, WHEN MOVED / MANIPULATED, MAKES CONNECTION FOR A SHORT PERIOD OF TIME. TO REPAIR THE A/C, BASICALLY COMPLETELY REPLACING THE SYSTEM, IS $2500. *TR

I HAVE A 2001 MERCURY SABLE AND WHILE DRIVING DOWN THE ROAD TODAY THE REAR COIL BROKE AND WENT THROUGH THE INSIDE OF MY TIRE. *TR

I WENT IN TO THE LOCAL DEALER TO HAVE A COOLANT LEAK CHECKED AND WAS TOLD THAT MY REAR SPRINGS, STRUTS AND BRAKES WERE ALL BAD, THE SPRINGS WERE BROKEN AND WERE HAZARDOUS TO DRIVE WITH. TOTAL COST OF THESE REPAIRS IS WELL OVER $1,500. I ASKED ABOUT THE RECALL ON THE SPRINGS AND WAS TOLD IT WAS ONLY FOR THE FRONT OF THE VEHICLE. THE RECALL SHOULD INCLUDE THE REAR ALSO BECAUSE THE SAME SPRINGS WERE USED IN THE REAR AS IN THE FRONT. I SHOULD NOT HAVE TO PAY TO HAVE ALL THESE THINGS REPAIRED BECAUSE OF FAULTY SPRINGS. I WAS ALSO TOLD THE OTHER ITEMS, STRUTS AND BRAKES WERE LIKELY CAUSE FROM THE BAD SPRINGS. FORD NEEDS TO BE ACCOUNTABLE, MANY OTHER PEOPLE HAVE HAD THIS PROBLEM. *TR

TL*THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE. HE PULLED INTO A GAS STATION, HEARD A LOUD POP, AND NOTICED THAT THE REAR DRIVER SIDE TIRE WAS LOSING AIR. WHILE REPLACING THE TIRE WITH THE SPARE, THE CONTACT NOTICED LOOSE WIRES. THE VEHICLE WAS TOWED TO THE DEALER AND THEY CONFIRMED THAT THE REAR DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE CONTACT WAS URGED TO FILE A COMPLAINT WITH THE MANUFACTURER BECAUSE THE FAILURE COULD BECOME A RECALL. THE TRANSMISSION TYPE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 28,000.

ENGINE LIGHT COMING ON THIS IS THE SECOND TIME I HAVE HAD PROBLEMS WITH THIS AND IT COST A BIG AMOUNT. FIRST TIME PAID FOR CORRECTION. LIGHT CAME ON AGAIN AND HAD TEST ON THIS PROBLEM AND SAID WAS FUEL CONDITION PRESSURE OR MASS AIR FLOW, OXYGEN SENSOR DEFECTED, IGNITION MISFIRED-REPAIR,FUEL INJECTION PROBLEM, I THINK THIS SHOULD NOT HAPPEN TWO TIMES, I DON'T HAVE MONEY FOR REPAIRS,CHECK OUT FOR OTHER FAILURES IT TAKES OFF THEN LOOSES POWER CAN SHUT OFF ENGINE FOR ABOUT 5 MINUTES AND WILL START AGAIN AND GO FOR SEVERAL MILES AND THEN START ALL OVER OF LOOSING POWER NOW YOU TELL ME THE ANSWER? CANT KEEP SPENDING OUT MONEY ON A FIXED INCOME AND CANT TRADE OFF THE CAR PLEASE HELP ME. *TR

HAVE A 2001 MERCURY SABLE LS PREMIUM WITH ABOUT 70,000 MILES TODAY AFTER BACKING FROM THE GARAGE, I FOUND A BROKEN PIECE OF COIL SPRING ABOUT 6 INCHES LONG, LAYING OF GARAGE FLOOR. ONE END SHOWED A NEW BREAK, THE OTHER END SHOWED A RAGGED, RUSTED BREAK SHOWING THE SPRING HAD ALSO BROKEN AT LEAST ONCE BEFORE THIS DATE. THIS BROKEN SPRING WAS LAYING TOWARDS THE REAR OF THE CAR ABOUT WHERE THE REAR SUSPENSION IS. I SEE THERE IS A RECALL FOR FRONT SPRINGS BREAKING BUT NONE FOR REAR SPRINGS, ALTHOUGH I HAVE FOUND NUMEROUS COMPLAINTS ABOUT THE REAR SPRINGS BREAKING TOO, BECAUSE OF SALT DAMAGE. MYCARSTATS.COM SHOWS AT LEAST 127 COMPLAINTS ON 2001 SABLE REAR SPRING BREAKAGE, THAT ALSO CAUSE INSTANT TIRE DEFLATION. I HAVE BEEN A FORD CUSTOMER SINCE 1955 AND I THINK THEY ARE WRONG TO NOT COVER THIS FAULTY REAR SPRING PROBLEM AS THEY DO WITH THE FAULTY FRONT SPRINGS- I CAN'T HELP THAT SALT IS USED ON ROADS, AND IT IS THEIR RESPONSIBILITY TO MAKE SOMETHING AS HEAVY AND (SHOULD BE) AS STRONG AS A SPRING SHOULD BE, IN A RELIABLE MANNER. THIS JUST MIGHT END MY RELATIONSHIP WITH FORD PRODUCTS ALTHOUGH THEY HAVE ALWAYS BEEN RELIABLE FOR ME IN THE PAST-JD MYERS. *TR

MY 2001 MERCURY SABLE REAR COIL SPRING BROKE AS MY WIFE WAS BACKING OUT OF THE GARAGE AND A PIECE OF THE COIL SPRING FELL TO THE FLOOR. IF SHE WERE OUT ON THE HIGHWAY, SHE COULD HAVE LOST CONTROL OF THE VEHICLE. THE DEALER SAID MERCURY WILL REPLACE THE FRONT COIL SPRINGS FREE OF CHARGE, SINCE THEY ADMITTED TO A PROBLEM WITH THE QUALITY OF THE SPRINGS. BUT THE REAR COIL SPRINGS, EVEN THOUGH THIS IS A COMMON PROBLEM ON THIS MODEL, THEY WILL NOT STAND BEHIND. THIS CAR ONLY HAS 68,000 MILES ON IT. I HAVE OWNED MANY CARS AND PUT WELL OVER 100,000 MILES ON THEM AND NEVER HAVE HAD A COIL SPRING BREAK. FORD AND MERCURY KNOW THEY HAVE A PROBLEM AND WILL NOT HELP THE CONSUMER. HOW MANY TRAFFIC ACCIDENTS AND DEATHS DOES IT TAKE FOR ACTION TO BE TAKEN? WHAT CAN YOU DO FOR THE OWNERS OF THESE VEHICLES? *TR