Page 7 of 9 · complaints 301–350 of 434

2007 Mercury Milan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Service Brakes
Filed Dec 28, 201675,000 milesNY

WHEN THE CAR IS UNDER BRAKING (LIGHT OR HEAVY) CONDITIONS OVER ROUGH OR UNEVEN SURFACES, SUCH AS A MANHOLE COVER, OR ON SLIPPERY ROADS, THE ANTI-LOCK BRAKING SYSTEM DOES NOT WORK PROPERLY. THIS INCREASES THE DISTANCE REQUIRED TO STOP THE CAR, HEIGHTENING THE CHANCE OF A CRASH. SPECIFICALLY- THE VEHICLE IS OPERATING UNDER NORMAL BRAKING CIRCUMSTANCES OVER A ROUGH OR SLIPPERY SURFACE AT LESS THAN 30MPH, AT THIS TIME THE ABS ENGAGES (SOMETIMES INAPPROPRIATELY/TOO CONSERVATIVE APPLICATION OF ABS), AND IT FEELS AS IF AIR IS INJECTED INTO THE HYDRAULIC SYSTEM BY THE ABS PUMP AT THIS TIME (NOT 100% SURE IF THAT IS WHAT IS OCCURRING, BUT THAT IS WHAT IT FEELS LIKE), AS THE PEDAL WILL BECOME EITHER VERY SOFT (POOR BRAKES WITH HEAVY BIAS FRONT TO BACK THROUGHOUT THE PEDAL TRAVEL) OR GO ALL THE WAY TO THE FLOOR (NO BRAKES). IF THE BRAKES ARE PUMPED IN A PANIC MODE RAPID SUCCESSION AFTER THIS "NO BRAKES" CONDITION, THE PEDAL WILL INCREASE IN STIFFNESS SOMEWHAT, BUT STILL ONLY WHAT I WOULD CHARACTERIZE AS 30% BRAKING EFFECTIVENESS. BARELY ENOUGH TO COME TO A STOP IN A REASONABLE DISTANCE. AFTER THIS ABS PUMP CYCLING, THE PEDAL WILL ALSO HAVE A DIFFERENT BRAKING "FEEL" WITH EVERY SINGLE SUBSEQUENT BRAKE PEDAL OPERATION CYCLE. SOMETIMES THE REAR BRAKES ENGAGE FIRST, NOT SLOWING THE CAR SUFFICIENTLY ENOUGH W/OUT THE FRONT BRAKES, FORCING INCREASED PEDAL PRESSURE TO BE APPLIED, THEN THE FRONT BRAKES ENGAGE SUDDENLY AND UNSETTLE THE CAR. THIS BRAKING CONDITION LASTS INDEFINITELY AFTER THE ABS

Service Brakes
Filed Dec 28, 201675,000 milesMI

IN TWO SEPARATE INSTANCES, I HAD TO BRAKE HARD ON SLIPPERY SURFACES. BOTH TIMES THE ANTI-LOCK BRAKES ENGAGED AND STOPPED ME, BUT IN EACH CASE THE NEXT TIME I APPLIED THE BRAKES THE PEDAL WENT SOFT, NEARLY TOUCHED THE FLOOR AND THE BRAKING WAS LESS EFFECTIVE. IN BOTH INSTANCES THE VEHICLE WAS IN MOTION, ON A STREET.

Service Brakes
Filed Dec 28, 201680,000 milesNH

LOST MY FRONT BRAKES AFTER HITTING POTHOLE ON ONE OCCASION AND HAS HAPPENED A FEW TIMES IN WET WEATHER WITH MINOR BUMPS, FIGURED OUT THAT I HAD TO TURN MY VEHICLE OFF TO RESET COMPUTER AND PUMPED MY BRAKES AS IF I JUST CHANGED THEM AND THEY CAME BACK.THE FIRST TIME THIS HAPPENED WAS ABOUT THREE YEARS AGO MADE SOME CALLS TO DEALERS WITH NO ANSWERS AND MY MECHANIC COULDN'T FIND ANYTHING AND HAS HAPPENED AT LEAST 4 TIMES SINCE THEN

Service Brakes
Filed Dec 27, 2016140,000 milesMI

SHORTLY AFTER BEING INVOLVED IN A REAR END COLLISION, THE CAR HAD AN INSTANCE OF THE BRAKE PEDAL GOING SOFT AND HARD TO GET THE VEHICLE TO STOP WITHOUT ADDITIONAL EFFORT ON THE BRAKE PEDAL. AFTER DOING SOME ONLINE RESEARCH, I FOUND AN ARTICLE THAT SAID TO FIND A SPOT TO GET THE CAR UP TO SPEED AND FORCE A RAPID BRAKING SITUATION TO GET THE STUCK SPOOL VALVES IN THE ABS UNIT TO RELEASE. I DID THIS AND THE PROBLEM WENT AWAY. I DID THIS SO THAT THE CAR COULD BE FUNCTIONAL BEFORE GOING TO THE COLLISION SHOP FOR REPAIRS. AT THE COLLISION SHOP, I ASKED FOR THE CARS BRAKE SYSTEM TO BE INSPECTED SPECIFICALLY FOR THIS ABS UNITS ISSUES, AND EVEN BROUGHT IN A COPY OF THE ONLINE RESEARCH I HAD DONE. THE FORD DEALER THAT DID THE COLLISION REPAIR DID NOT FIND ANY BRAKE ISSUE TO CORRECT. NOW 6 MONTHS LATER WITH A RECENT SNOWFALL THAT HAD LEFT OUR AREA ICY, THE CAR'S ABS UNIT WAS CALLED ON FOR A SLIP CONDITION WHILE STOPPING. MY DAUGHTER CALLED ME AND TOLD ME ABOUT THIS EVENT WHEN IT OCCURRED, AND I TOLD HER I WOULD BRING IT BACK TO THE DEALER THAT INSPECTED IT. BY THE TIME I CAME HOME TO TAKE THE CAR BACK IN, THE CAR WAS AGAIN FINE. I AM WANTING THIS ISSUE TO BE PUSHED FORWARD TO FORCE FORD TO HAVE THE CAR REPAIR THE CAR, SINCE IT HAS SHOW TWO SEPARATE INSTANCES OF WHAT I WOULD CALL BRAKE FAILURE.

Service Brakes
Filed Dec 27, 2016118,000 milesWI

WHEN DRIVING THE BRAKE PEDDLE WILL GO ALMOST TO THE FLOOR. BRAKE PEDDLE GOES SOFT AND GOES TO FLOOR AFTER THE ABS HAS BEEN USED. PEDDLE HAS TO BE PUMP UP TO GET BRAKING BACK. DOES NOT CORRECTS PROBLEM FOR IT WILL REOCCUR IN A FEW DAYS. *TR

Air Bags
Filed Dec 24, 2016FL

HOW CAN OTHER STATES GET THE REPLACEMENT AIRBAG @ FLORIDA IS NOT EVEN CLOSE TO THAT LIST OF REPAIRS YET SOON IT WILL BE 2017 @ I'M STILL WAITING FOR MY REPLACEMENT ON MY AIRBAG FOR 2007 MERCURY MILAN I GOT MY NOTICE BACK IN 7/20/16 @ WHY CAN'T YOU SAVE A LIVES TODAY BY DOING THE RIGHT THING BY HAVING AIRBAGS REPLACED IN THE WARMEST STATE NOW PLEASE GET BACK TO ME I'M AT

Service Brakes
Filed Dec 19, 201670,000 milesOH

AFTER ABS ENGAGED, BRAKE PEDAL SUNK TO FLOOR ON SUBSEQUENT STOPS. FOUND CAUSE ON INTERNET. CONCENSUS WAS THAT THERE IS A DEFECTIVE ABS HYDRAULIC CONTROL UNIT. THIS IS A BIG TIME SAFETY ISSUE. DEALER WANTS 1,000 DOLLARS TO REPLACE. FORD SHOULD COVER THIS REPAIR AS A RECALL.

Air Bags
Filed Dec 13, 2016FL

TAKATA AIR BAG ON PASSENGER FRONTAL IS DEFECTIVE. WALLACE LINCOLN 5555 S US HWY 1 FT PIERCE FL 34982 PHONE # 772-461-6060 WILL NOT ORDER A AIR BAG FOR MY CAR . I BROUGHT IN THE NOTIFICATION FORD SENT ME AND THEY TOLD ME I HAVE TO HAVE THREE OF THEM FOR THEM TO ORDER A AIR BAG,

Air Bags
Filed Dec 12, 2016FL

NOW SINCE YOU NO LONGER HAVE THE EQUIPMENT TO REPLACE MY AIRBAG ON 2007 MERCURY MILAN NOW I WANT TO DRIVE SAFE SO ARE YOU WILLING TO GIVE ME MONEY THAT I'VE SPENT ON MY 2007 MERCURY MILAN TO GET A VEHICLE THAT HAS NO RECALL SO I CAN DRIVE SAFE TODAY CUZ I'VE HAD AT 4 TIMES A VERY CLOSE CALL AN HEAD-ON COLLISION NOW I WANT SOME ANSWERS TODAY CUZ I WANT TO DRIVE SAFE TODAY OK MY FRIENDS I'LL BE WAITING.

Air Bags
Filed Dec 12, 2016TN

TAKATA RECALL MY CAR HAS A AIRBAG RECALL WHICH I RECEIVED NOTICE OF THE RECALL JULY 2016.. IT STATED THAT I WOULD RECEIVE A NOTICE FROM FORD MOTOR COMPANY WHEN PARTS WERE AVAILABLE WHICH I HAVE YET TO RECEIVE.

Air Bags
Filed Dec 12, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ *CN

Structure
Filed Dec 12, 201682,465 milesCA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE DASHBOARD HAD A CRACK NEAR THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,465. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Dec 10, 2016135,000 milesMI

BREAK PEDAL GOES TO FLOOR INTERMITTENTLY WITH VERY WEAK BRAKES. BELIEVE THIS TO BE ABS PUMP PROBLEM AFTER READING UP WITH MANY OTHER OWNERS HAVING SAME PROBLEM. HAVE REPLACED ENTIRE BRAKE SYSTEM (EXCEPT ABS PUMP) THUS FAR AND PROBLEM STILL EXISTS. HOW HAS THIS NOT BEEN RECALLED YET?

Air Bags
Filed Dec 6, 2016FL

I RECEIVED A RECALL NOTICE DATED JULY 2016 AND, DESPITE THE LETTER STATING THAT I WOULD BE CONTACTED BY FORD MOTOR WHEN PARTS BECAME AVAILABLE, I HAVE HEARD NOTHING FURTHER. SINCE THIS IS A SAFETY ISSUE, I EXPECT PROMPT REMEDIAL ACTION.

Air Bags
Filed Nov 30, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 26, 2016KY

BACK IN JULY, 2016, I RECEIVED A NOTICE FROM FORD RE: A RECALL ON THE FRONTAL AIRBAG INFLATOR. NO FURTHER NOTICES HAVE BEEN RECEIVED REGARDING FIXING THIS PROBLEM. WHEN WILL THE SITUATION BE RESOLVED?

Unknown or Other
Filed Nov 14, 2016155,000 milesNC

WENT OUT TO CAR TO START BEFORE LEAVING TO GO TO WORK NOTICE THAT THE CAR STEERING WHEEL WOULD NOT TURN. GOT OUT THE VEHICLE POP THE HOOD OF THE CAR AND SEEN THAT THE BELT HAD COME OFF THE PULLEYS THE BELT IT'S SELF WAS NOT BROKE BUT OF THE PULLEYS. THIS IS THE THIRD TIME THIS HAS HAPPEN THIS YEAR THE FIRST TIME I HAD TO THE CAR TO JEFFY LUBE TO HAVE IT LOOK AT BECAUSE THE BELT WAS SQUEALING THEY CHECK IT OUT AND I WAS TOLD THAT THE BOLT HAD BROKE OFF AND HALF OF THE BOLT WAS STILL STUCK IN THE HOLE. I HAD THE BOLT AND PULLEY REPLACE THEN. THE SECOND TIME I HAS SITTING IN MY CAR WITH IT ON IN PARKING LOT AND I HEARD SOMETHING POP I GOT OUT POP THE HOOD AND NOTICE THE BELT WAS OFF THE PULLEY I HAD THE CAR TOWED TO A REPAIR SHOP AND WAS TOLD THE BOLT THAT HOLDS ONE OF THE PULLEYS WAS NOT FITTING PROPERLY IN THE SPACE WHERE IT BELONGS SO IT WAS LOOSENING ITSELF AND THE PULLEYS WAS COMING A LOOSE FROM ITS POSITION ALLOWING THE BELT TO COME OFF I HAD IT FIX. SO THERE HAS TO BE A DEFAULT PROBLEM WITH THE PULLEY OR BOLT OR THE HOLE THAT THE BOLT GOES IN IF THE BOLT KEEPS BREAKING OFF I'M TIRED OF REPLACING THE SAME PROBLEM EVERY COUPLE OF MONTHS I HAVE TO PAY FOR TOWING, LABOR AND PARTS TO REPAIR SHOPS I'M PRETTY SURE THIS TIME IT'S THE SAME PROBLEM I JUST HADN'T HAD IT TOWED TO A REPAIR SHOP TODAY YET SINCE IT JUST HAPPEN I SEARCH TO SEE IF MY CAR HAD A RECALL ON THIS PROBLEM HADN'T SEEN ONE YET

Air Bags
Filed Nov 8, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 7, 2016PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Nov 4, 201680,000 milesOH

ABS BRAKING SYSTEM WAS ACTIVATED DURING RAIN (NOVEMBER '16) WHILE DRIVING ON A CITY STREET. DURING ACTIVATION, BRAKE PEDAL WENT TO FLOOR AND IT BECAME VERY DIFFICULT TO STOP THE CAR. NEARLY SLID INTO INTERSECTION. FOLLOWING THE BRAKE PEDAL GOING TO FLOOR, THE PEDAL CONTINUED TO BE SOFT AND WAS DIFFICULT TO STOP THE CAR. HAVE TRIED PUMPING THE BRAKES TO IMPROVE THE SOFTNESS, BUT THAT DOESN'T HELP VERY MUCH. TAKING TO DEALER IMMEDIATELY AS CAR HAS BECOME MORE DIFFICULT TO STOP. *TR

Service Brakes
Filed Nov 4, 201630,000 milesPA

I HIT A POTHOLE WHILE DRIVING AND THE ABS ENGAGED. THEN MY BRAKE PEDAL WENT TO THE FLOOR. THE CAR WOULD NOT STOP. EVENTUALLY THE BRAKE PEDAL CAME BACK TO NORMAL BUT I HAD TO KEEP PUMPING THE PEDAL. I ALMOST CRASHED INTO THE CAR IN FRONT OF ME. *TR

Vehicle Speed Control
Filed Oct 25, 201690,000 milesIL

ELECTRONIC THROTTLE BODY (ETB) MALFUNCTION. CAR REVS BUT FAILS TO CATCH. CHECK ENGINE AND WRENCH LIGHTS CAME ON. ONCE CAR STARTED MOVING PEDOMETER DID NOT WORK. WARRANTY ON THIS PART FOR 2009-2014 MODELS HAS BEEN EXTENDED TO 10 YEARS OR 150,000 MILES. THE WARRANTY SHOULD COVER ALL MODEL YEARS AS THIS IS A POTENTIAL PROBLEM BEFORE ON VEHICLES MANUFACTURED BEFORE 2009. *TR

Air Bags
Filed Oct 24, 2016VA

"TAKATA RECALL" I HAVE RECIEVED THE RECALL IN JULY OF THIS YEAR BUT STILL HAVENT RECIEVED NOTICE TO FIX WITH NEW PART. WOULD LIKE TO GET FIXED ASAP HOPING I DONT HAVE A ACCIDENT BEFORE IT GETS FIXED

Structure › Body › Door
Filed Oct 24, 201657,400 milesMD

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOCKING MOTOR MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, THE INTERIOR DOOR HANDLES FOR EACH DOOR FAILED AND WERE ALSO REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 57,400. UPDATED 01/25/2017*CT UPDATED 7/9/18*JB *TR

Air Bags
Filed Oct 13, 2016100,000 milesFL

TAKATA RECALL 16V384 RECEIVED NOTICE FROM FORD MOTOR CO.JULY 2016.NO ACTION YET.WHAT ARE MY OPTIONS TO GET THIS PROBLEM FIXED? I AM AFRAID TO DRIVE MY CAR.

Air Bags
Filed Oct 5, 2016NJ

A RECALL ON THE RIGHT FRONT PASSENGER AIR BAG WAS STATED ON MAY 31,2016. TO DATE, THE MANUFACTURER HAS NOT YET PUT IN PLACE A REMEDY.

Air Bags
Filed Oct 4, 2016CA

THE PASSENGER AIR BAG COVE IS LIFTED AND MIGHT EXPLODE IF NOT TAKEN CARE OF., THE VEHICLE HAS BEEN IN NORMAL USAGE. THERE IS A RECALL IN REGARDS TO THIS AND NO SOLUTION HAS BEEN PROVIDED.

Air Bags
Filed Oct 3, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 30, 2016VT

CAR HAS BEEN UNDER TAKATA AIRBAG RECALL SINCE JULY. IT IS OCTOBER. FORD SEEMS TO BE VERY NONCHALANT ABOUT FIXING A PROBLEM WHICH COULD, "CAUSE SERIOUS INJURY OR DEATH." IS THIS ALSO THE POSITION OF THE NHTSA?

Air Bags
Filed Sep 14, 201680,000 milesNY

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE SEAMS WHERE THE PASSENGER SIDE AIR BAG WAS LOCATED WERE BEGINNING TO UNRAVEL. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/08/16*LJ UPDATED 11/30/16.*JB

Structure › Body
Filed Sep 9, 201672,793 milesFL

ARRIVED AT DESTINATION PARKING LOT AND DRIVER DOOR HANDLE SEEMED TO SNAP AND UNABLE TO OPEN THE DRIVER DOOR. CRAWLED OVER THE CENTER CONSUL TO EXIT THE PASSENGER SIDE. LOCKED CAR AND WHEN I RETURNED I ENTERED THE PASSENGER SIDE AND CRAWLED OVER THE CONSUL TO THE DRIVER SEAT. ONCE I GOT HOME I REPEATED THE SAME EXIT PROCESS AND WENT AROUND TO OPEN THE DRIVER DOOR AND ONCE OPENED IT DID NOT CLOSE. HAD TO BUNGIE CORD THE DOOR SHUT IN THE GARAGE TO TURN OFF THE COURTESY LIGHTS AND SILENCE DOOR AJAR ALARM. NEXT MORNING IMMEDIATELY TOOK IT TO DEALER. DROVE CAREFULLY HOLDING THE DOOR CLOSED WHILE I DROVE. DOOR AJAR ALARM AND LIGHT KEPT APPEARING. REPAIR COST $167.96. 10 DAYS LATER THE DRIVER DOOR FAILED AGAIN WHEN I ARRIVED HOME FROM WORK. THIS TIME I LOWERED THE WINDOW AND REACHED OUTSIDE FOR THE DOOR HANDLE AND THAT WORKED TO OPEN THE DOOR AND IT SEEMED TO CLOSE OKAY BUT NEXT MORNING I RETURNED TO DEALER AND WAS THEN TOLD IT WAS A DIFFERENT ISSUE AND COST $335.45. I AM CONCERNED THAT THIS WAS RELATED TO THE OTHER ISSUES I SEE ABOUT THE DOOR LATCH FAILING SINCE 2010 ON YOUR SITE AND OTHER BLOGS AND THE RECENT RECALL AND NOW EXTENDED RECALL. I AM ALSO CONCERNED THAT THE PARTS USED FOR THE REPAIR MAY BE COMPROMISED AS WELL. THIS IS TOO SCARY IF IT WOULD HAPPEN TO SOMEONE WHO COULDN'T GET OUT OF THE CAR OR HAVE THE DOOR FLY OPEN OR EVEN TRY TO DRIVE HOLDING ONTO THE DOOR TO KEEP IT SHUT.

Engine
Filed Aug 29, 2016111,656 milesLA

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING 70 MPH, THE VEHICLE DROPPED OUT OF OVERDRIVE AND JERKED FORCEFULLY. THE CONTACT STATED THAT THE ENGINE REVED AND THE SPEEDOMETER FLUCTUATED UP AND DOWN FROM 0-120 CONSTANTLY. THE VEHICLE JERKED BACK AND FORTH EACH TIME THE ENGINE WAS STARTED AND WHEN SHIFTING INTO DRIVE AND REVERSE. THE CONTACT BELIEVED THE THROTTLE CONTROL CABLES WERE FAILING BECAUSE, WHILE IDLING, THE VEHICLE REVED UP TO 2 RPMS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 111,656.

Air Bags
Filed Aug 26, 2016FL

TAKATA RECALL NOTICE OF RECALL RECEIVED MONTHS AGO, HAVE NOT BEEN NOTIFIED OF PARTS AVAILABLE FOR SERVICE.

Air Bags
Filed Aug 26, 201670,000 milesCT

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE STARTING THE IGNITION, THE DRIVER SIDE AIR BAG INDICATOR ILLUMINATED ON AND OFF WHILE DRIVING THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 70,000.

Air Bags
Filed Aug 18, 2016NJ

2007 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO REMEDY OR REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD UPDATED 09/27/16.*JB

Air Bags
Filed Aug 16, 2016DC

2007 MERCURY MILAN. CONSUMER REQUESTS TO HAVE AIRBAG DEACTIVATED UNTIL REPLACEMENT BECOMES AVAILABLE. *SMD

Service Brakes
Filed Aug 3, 2016105,000 milesKS

BRAKE PEDAL SWITCH WOULD MALFUNCTION AND CAR WOULD LOCK IN PARK AND HAD TO REPLACE 2016 COST - I DON'T HAVE THIS RECEIPT HANDY AT THIS TIME. TODAY REPLACED THROTTLE AND AN IGNITION COIL THIS DATE. CAR WOULD STOP ACCELERATING WHEN IN MOTION WHEN DRIVING IN A STRAIGHT LINE AND LOOSE POWER AND HAVE TO PULL OVER AND SHUT OFF AND RESTART AND THEN MORE TIME TO START. REPAIRED TODAY COST OVER $1100.

Vehicle Speed Control
Filed Aug 2, 201670,000 milesFL

WHILE DRIVING ON THE INTERSTATE MY CAR LOST THE ABILITY TO TRAVEL AT A SAFE AND ACCEPTABLE SPEED. THE CARS MAXIMUM SPEED WAS 30 MPH ON AN INTERSTATE THAT HAS A REQUIRED SPEED OF 55MPH. I WAS FORCED TO PULL OVER ON THE SIDE OF THE ROAD AND HAVE THE CAR TOWED. THIS IS A GRAVE SAFETY CONCERN, ESPECIALLY SINCE FORD MOTOR COMPANY KNOWS EXACTLY WHAT THE PROBLEM ORIGINATES FROM. THE CAR WAS THEN TAKEN TO A REPAIR SHOP THAT FOUND THE PROBLEM TO BE A DEFECTIVE THROTTLE BODY. FORD WILL REPLACE THROTTLE BODIES IN 2009 AND UP MERCURY MILAN'S BUT NOT THE 2007. THE CARS HAVE THE EXACT SAME THROTTLE BODIES! IT IS NEGLIGENT ON FORD MOTOR COMPANIES PART TO NOT OFFER TO REPLACE ALL THROTTLE BODIES IN AFFECTED AUTOMOBILES.

Air Bags
Filed Jul 29, 2016PA

TAKATA RECALL, I RECEIVED NOTICE FOR SAFETY RECALL 16S26 FROM FORD MOTOR COMPANY FOR MY 07 MERCURY MILAN, I CONTACTED MY DEALERSHIP AND FORD DIRECTLY BY PHONE TO RECEIVE A RENTAL SINCE MY CAR IS NOT SAFE TO DRIVE MYSELF, MY 10 YEAR OLD STEP SON AND 1MONTH OLD DAUGHTER. THIS CAR IS MY PRIMARY VEHICLE AND I'M NOT CONTINUING TO DRIVE IT DUE TO RISK OF INJURY OR DEATH TO MY FAMILY, WHICH I WAS TOLD BY [XXX] AT FORD MOTOR CO THAT ITS SAFE TO DRIVE, BUT THIS RECALL NOTICE WOULD NOT HAVE COME WAS THE VEHICLE "SAFE" FOR MY FAMILY TO DRIVE IN. I HAVE CONTACTED MY LOCAL NEWS WNEP 16 AND THE DAILY ITEM, ALSO TRIED MY PROGRESSIVE INSURANCE CO AND THEY ALL TELL ME FORD SHOULD BE COVERING A SAFE VEHICLE FOR ME TILL THE FIX TAKES PLACE, WHICH AS ADVISED BY [XXX] AT FORD COULD BE AWHILE TILL THE PARTS AND LETTER FOR SERVICE ARE READY. PLEASE IF ANYONE COULD HELP ME I WOULD APPRECIATE IT, I DON'T WANT TO RISK MY FAMILY'S LIFE TO DRIVE MY CAR AND WITH AN INFANT I AM IN NEED OF MY CAR. MY NAME IS [XXX] AND CAN BE REACHED BY PHONE AT [XXX], THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Jul 29, 2016FL

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JULY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/05/2017*CT

Service Brakes
Filed Jul 22, 2016109,000 milesCA

FOLLOWING AN ABS EVENT, THE BRAKES FAIL IMMEDIATELY. THE BRAKE PEDAL GOES COMPLETELY TO THE FLOOR. IT IS TERRIFYING AND HIGHLY DANGEROUS. IT HAS HAPPENED FOR YEARS BUT ONLY OCCASIONALLY, BUT WHEN IT DOES YOU FIND YOURSELF IN A LIFE AND DEATH SITUATION. FOLLOWING AN INCIDENT THE BRAKES START TO WORK AGAIN. I BROUGHT IT TO THE ATTENTION OF MY LOCAL DEALERSHIP AND THEY SAID, THAT THEY COULDN'T DUPLICATE THE SITUATION. LOOK AROUND THE INTERNET AND THERE ARE MANY PEOPLE WHO HAVE EXPERIENCED THIS PROBLEM, BOTH ON MERCURY MILANS AND ON FORD FUSIONS. THE PROBLEM SEEMS TO BE A FAULTY HCU (HYDROLIC CONTROL UNIT)

Air Bags
Filed Jul 19, 2016LA

TAKATA RECALL

Air Bags
Filed Jul 18, 2016152,000 milesGA

WHILE DRIVING MY FRONT AIRBAG LIGHT CAME ON. I TOOK IT TO DEALERSHIP AND THEY STATE THE CLOCK SPRING IS FAULTY AND NEEDS TO BE REPLACED FOR $355.25.

Service Brakes
Filed Jul 1, 201660,000 milesTX

DOG RAN INTO ROAD AND BREAKS WERE DEPRESSED WITH FORCE GOING APPROXIMATELY 20MPH, STRAIGHT, IN A NEIGHBORHOOD. AFTER, BREAKS BEGAN TO SINK TO FLOOR WITH EACH STOP. BROUGHT TO DEALERSHIP AND BREAK PADS WERE REPLACES, ISSUE WAS NOT RESOLVED. AFTER, BREAKS CONTINUING TO SINK TO FLOOR THEN BREAKS LINE LEAKED ALL FLUID. BROUGHT BACK TO DEALERSHIP FOR SERVICE. TOLD "COMPUTER" OR "CHIP" NEEDED TO BE REPLACED (ALL TOTALLY $1000). CAR HAS PERFORMED FINE SINCE ALTHOUGH BREAKS SEEM TO BE WEARING DOWN QUICKER. (DATE IS APPROXIMATE AS JUST NOTICED ALL COMPLAINTS AND WANTED TO REPORT MINE AS WELL)

Service Brakes
Filed Jun 23, 2016141,190 milesAZ

I WAS DRIVING ABOUT 20 MPH ON A DIRT ROAD, I STOPPED FOR A SMALL ANIMAL. THE VEHICLE STOPPED AND THE ABS SYSTEM ACTIVATED. I STARTED UP AND STOPPED A SHORT DISTANCE LATER. THE BRAKE PEDAL BECAME SOFT AND SUNK TO THE FLOOR. WHEN THE BRAKES WERE PUMPED REPEATEDLY THEY RETURNED TO NORMAL. I TOOK THE CAR TO THE LOCAL FORD DEALER. THEY WERE UNABLE TO FIND THE ISSUE AND THE AUTOMOBILE BEHAVED NORMALLY FOR THEM. I HAVE DRIVEN THIS VEHICLE FOR ABOUT 24 HOURS SINCE. IT HAS BEHAVED NORMALLY AND I HAVE HAD NOT ACTIVATED THE ABS SYSTEM SINCE. AFTER READING THE DOZEN OTHER REPORTS ON SIMILAR EVENTS ON YOUR SITE, I AM FILING THIS REPORT. THERE ARE OTHER REPORTS OF THIS TYPE OF INCIDENT, ON THE WEB. THE AUTOMOBILE HAS 141,130 MILES ON IT AND IS OTHERWISE IN GOOD CONDITION.

Air Bags
Filed Jun 18, 201660,000 milesFL

PASSENGER AIRBAG WARNING LIGHT ILLUMINATED. TOOK CAR TO FORD DEALERSHIP WHO DIAGNOSED IT AS A SENSOR PROBLEM, AND IF NOT REPAIRED COULD PREVENT THE AIRBAG FROM DEPLOYING. I HAVE OWNED MANY CARS AND THIS IS THE FIRST TIME, I'VE EVER HAD A PROBLEM LIKE THIS. AFTER RESEARCHING ONLINE, I SAW THERE WERE NUMEROUS COMPLAINTS FOR THE SAME PROBLEM. IS THE NHTSA AWARE OF THESE SAFETY HAZARDS AND SHOULD A RECALL BE IMPLEMENTED?

SuspensionFire
Filed Mar 30, 2016114,000 milesND

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE WAS SPUTTERING, AN ABNORMAL NOISE WAS COMING FROM THE VEHICLE AND THE RPMS FLUCTUATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER BURNED OUT THE COILS AND THE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

Unknown or Other
Filed Feb 12, 2016130,000 milesFL

WHILE DRIVING, A WRENCH APPEARED ON THE INSTRUMENT PANEL. WHEN I LOOKED IT UP, IT WAS REGARDING THE THROTTLE TRANSMISSION ACTUATOR. MY CAR WAS LOSING POWER, BUCKING, AND SEEMED LIKE IT WAS HAVING ISSUES CHANGING SPEEDS. I HAVE RESEARCHED THIS ISSUE AND FOUND THAT FORD AGREED TO FIX THESE CARS UP UNTIL JANUARY 31, 2015 FOR FREE. THEY DID NOT DO A MASS RECALL AND I AM NOW GOING TO CLL THE DEALERSHIPS TO SEE IF I CAN GET IT FIXED FOR FREE.

Power Train
Filed Nov 25, 2015134,000 milesMI

VEHICLE ENGINE LIGHT AND WRENCH LIGHT COMES ON. VEHICLE RPM'S GOES UP CAUSING VEHICLE TO SLOW DOWN ON EXPRESSWAY. IF YOU STOP AND RESTART THE VEHICLE, IT RESETS AND DRIVES NORMAL. A COUPLE TIMES A DAY THIS HAPPENS.

Power Train
Filed Nov 25, 2015121,000 milesMN

I WAS TRAVELING ON A TWO LANE HIGHWAY GOING ABOUT 60 MPH WITH MY TWO GRANDDAUGHTERS IN THE CAR WITH ME, WHEN ALL OF A SUDDEN I LOST POWER AND THE CAR BEGAN TO DECELERATE. THE WRENCH LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND AFTER CALLING MY MECHANIC I TURNED THE CAR OFF. I WAITED FOR ABOUT 5 MINUTES AND RESTARTED THE VEHICLE. THE WRENCH LIGHT WENT OFF AND I WAS ONCE AGAIN ABLE TO DRIVE THE VEHICLE. THIS IS VERY DANGEROUS IF IT SHOULD HAPPEN ON A MAJOR FREEWAY IN RUSH HOUR TRAFFIC. SOME INTERNET RESEARCH INDICATES THAT THIS HAS BEEN A MAJOR PROBLEM WITH THE MERCURY AND OTHERS. I CALLED A FORD DEALER WHO SAID MY CAR WAS NOT PART OF THE EXTENDED WARRANTY THAT WAS PART OF THE "CUSTOMER SATISFACTION PROGRAM" AND HE WOULD NOT TELL ME ANY OTHER INFORMATION CITING LIABILITY CONCERNS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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