Page 5 of 9 · complaints 201–250 of 434

2007 Mercury Milan complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Air Bags
Filed Oct 20, 2017FL

TAKATA RECALL. RECALL ISSUED JUNE 1, 2016, AS OF OCTOBER 20, 2017, STILL NO REMEDY PER WEB SITE AND THE DEALER I CALLED. THIS IS A POTENTIALLY LIFE THREATENING DEFECT AND A REMEDY SHOULD HAVE BEEN FOUND BY NOW.

Air Bags
Filed Oct 20, 2017SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (MIKE REICHENBACH FORD LINCOLN, 600 N COIT, FLORENCE, SC, 29501) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Oct 19, 2017110,000 milesKY

SOFT BRAKE PEDAL, PEDAL GOES MOST OF THE WAY TO FLOOR TO STOP. REPLACED MASTER CYLINDER AND PADS. INFORMED THAT HYDRAULIC CONTROL UNIT WAS BAD AS WELL(COST OF AN ADDITIONAL $1300.00). CONCERNED ABOUT THE COST OF REPAIR AND STORIES OF OTHERS THAT HAD REPEATED FAILURES OF THE HCU. FORD SHOULD REPLACE UNIT FOR FREE AFTER THE FIRST OCCURRENCE. I WILL PAY FOR THE REPAIR ONCE, BUT DON'T WANT TO BE BLEED REPEATEDLY.

Air Bags
Filed Oct 18, 2017OH

TAKATA RECALL: I RECEIVED AN AIRBAG RECALL (MNF#16526) FROM FORD/MERCURY ON JULY 1, 2016. MY FORD DEALER KEEPS TELLING ME NO FIX AVAILABLE AS OF OCT., 2017. THIS A LIFE TREATENING SITUATION THAT HAS NOT BEEN ADDRESSED AND IS UNACCEPTABLE. FORTUNATELY NO ONE HAS BEEN INJURED. WHAT CAN WE DO TO GET THIS FIXED ASP

Air Bags
Filed Oct 16, 2017CA

TAKATA RECALL MY LAST UPDATED REPORT FROM 8.24.16 SAYS THERE IS AN AIRBAG RECALL AND THERE IS NO RESOURCE FOR REPAIR. YOUR WEBSITE REPEATS THE SAME INFORMATION TODAY 10.16.2017. ENTIRE FAMILY AND PUBLIC IS AT RISK IN THE EVENT OF A FAILURE. WHAT CAN BE DONE TO GET THIS DONE????

Steering
Filed Oct 6, 2017158,000 milesKS

PULLEY BOLT HAS BROKEN OFF 3 TIMES NOW WITHIN 1500 MILES OF DRIVING THE CAR.ONCE DRIVING ON A CITY STREET, ANOTHER TIME WHILE SITTING AT A TRAFFIC LIGHT AND THE 3RD WHILE ON THE HIGHWAY GOING AROUND A CURVE AT HIGHER SPEED. WHEN THE BOLT BREAKS, IT ALLOWS THE PULLEY TO BE THROWN AROUND, AND THE SERPENTINE BELT TO COME OFF, RESULTING IN LOSS OF CHARGING SYSTEM, A/C SYSTEM, AND POWER STEERING SYSTEM. THE IS A SAFETY CONCERN ESPECIALLY IF YOU ARE TRAVELING AT HIGH SPEED OR TURNING A CORNER OR GOING AROUND A CURVE. MY DAUGHTER COULD HAVE HAD AN ACCIDENT IF SHE HAD LOST CONTROL OF THE VEHICLE WHILE TURNING AND HAVING NO POWER STEERING ALL OF THE SUDDEN. FORD MOTOR CO. KNOWS OF THIS PROBLEM WITH THE FUSION AND MILAN VEHICLES AND REFUSES TO DO A RECALL AND OR COME UP WITH A SOLUTION FOR THE THOUSANDS WHO DRIVE THESE VEHICLES DAILY. WE ARE ALSO INCURRING STEEP REPAIR BILLS TO REPLACE THE BOLTS AND PULLEYS AND BELTS THAT ARE BROKEN OR DAMAGED WHEN THE BOLT BENDS OR BREAKS OFF.

Fuel/Propulsion System
Filed Oct 4, 2017120,000 milesNE

THROTTLE BODY MALFUNCTION AND ACCELERATION PROBLEMS

Service BrakesCrash
Filed Oct 2, 201790,000 milesPA

MULTIPLE TIMES WHILE TRYING TO BRAKE IT TAKES LONGER THAN IT SHOULD. IF BRAKING OVER MAN HOLE COVERS, IT WILL FEEL LIKE THE BRAKES ARE SKIDDING. TWO TIMES I HAVE BEEN IN ACCIDENTS WHERE I HAD PLENTY OF BRAKING SPACE AND HAD THE BRAKE TO THE FLOOR BUT STILL DID NOT HAVE TIME TO STOP. BOTH TIMES WERE ON HIGHWAYS

Fuel/Propulsion System
Filed Sep 30, 2017120,000 milesNE

THROTTLE BODY MALFUNCTION

Air Bags
Filed Sep 27, 2017WI

WE HAVE NOT RECEIVED ANY FURTHER WORD TOWARD RESOLVING THIS COMPLAINT.

Service Brakes
Filed Sep 26, 2017125,000 milesIL

BRAKE PEDAL LOOSES PRESSURE AND GOES "SOFT" WHEN TRYING TO BRAKE. MOST TIMES HAVE TO PRESS BRAKES TO THE FLOOR TO COME TO COMPLETE STOP.

Air Bags
Filed Sep 25, 2017TX

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Sep 14, 2017NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (RTE 23 AUTO, BUTLER, NJ, 866-428-3415) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Sep 12, 2017OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. AN UNKNOWN LOCAL DEALER WAS CONTACTED, BUT COULD NOT PROVIDE A DATE FOR PART AVAILABILITY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/17*LJ UPDATED 11/3/2017*JS

Air Bags
Filed Sep 1, 201743,200 milesNM

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING 40 MPH, THE VEHICLE SHOOK, SPUTTERED, AND LOST ALL POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FAULTY COIL PACK THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE INDEPENDENT MECHANIC REPLACED THREE COIL PACKS; HOWEVER, WHEN THE MECHANIC ATTEMPTED TO START THE VEHICLE, THE COIL PACKS EXPLODED AND THE VEHICLE SHUT OFF AGAIN. THE INDEPENDENT MECHANIC INFORMED THE CONTACT THAT THE REPAIRS WERE TOO LARGE OF A JOB FOR HIM AND SUGGESTED THE VEHICLE BE TAKEN TO A DEALER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED AN AIR BAG FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 31, 2017DE

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERTRICH FORD LINCOLN OF MILFORD (LOCATED AT 1427 BAY RD, MILFORD, DE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART NEEDED TO BE REDESIGNED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Aug 26, 2017121,000 milesMD

WHEN DEPRESSING THE BRAKES AND ENGAGING THE ABS THE PEDAL BECOMES SPONGY AND GOES TO THE FLOOR. SOMETIMES PUMPING THE BRAKE BRINGS UP THE PRESSURE AGAIN BUT NOT ALWAYS. I'VE HEARD IT COULD BE THE ABS MODULE GONE BAD.

Air Bags
Filed Aug 22, 2017LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BALDWIN MOTORS INC AT 800-533-4308 (LOCATED AT 1730 US-190, COVINGTON, LA 70433) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED LAMARQU FORD AT 504-443-2500 (LOCATED AT 3101 WILLIAMS BLVD, KENNER, LA 70065) WHERE IT WAS ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/18/17*LJ *TR

Service Brakes
Filed Aug 10, 201720 milesPA

WHEN I APPLY MY BRAKE, THE PEDAL GOES TO THE FLOOR AND IS HARD TO STOP, AFTER STOPPING I WILL PUMP THEM AND GET PRESSURE BACK, BUT AS SOON AS I BRAKE AGAIN THE PEDAL GOES TO FLOOR AND IS HARD TO GET TO STOP.

Air Bags
Filed Aug 9, 2017OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BOB-BOYD FORD, 2840 N COLUMBUS ST, LANCASTER, OH 43130, (740) 654-1122) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 8, 2017217,000 milesAL

TAKATA RECALL. I FIRST RECEIVED NOTICE OF THE RECALL IN JUNE 2016. I CHECKED AGAIN TODAY AND FOUND THAT THE RECALL NOTICE IS STILL THERE, BUT AS IN LAST SUMMER, THERE IS STILL NO REMEDY AVAILABLE. I SPOKE WITH A DEALER IN THE AREA AND THEY CONFIRMED THAT THERE ARE NO PARTS YET AVAILABLE AND THEY DON'T HAVE INFORMATION AVAILABLE WHEN THE PARTS WILL BE AVAILABLE. I RECOGNIZE THIS IS A SIZEABLE RECALL, BUT IT ALSO SEEMS THAT A YEAR IS A LONG TIME TO WAIT FOR REPAIR OF SUCH A POTENTIALLY HAZARDOUS PART.

Air Bags
Filed Aug 6, 2017AZ

TAKATA RECALL; IT HAS BEEN WELL OVER A YEAR SINCE I RECEIVED THIS RECALL LETTER IN JULY 2016 AND I AM CONCERNED ABOUT THE SAFETY OF MU CAR AND PASSENGERS.

Air Bags
Filed Aug 3, 2017GA

TAKATA RECALL I RECEIVED A RECALL NOTICE IN 2016 -OVER 1 YEAR AGO AND WHEN I CALL A FORD DEALERSHIP TO HAVE IT FIXED THEY SAY THEY STILL DON'T HAVE THE PARTS TO FIX MY CAR.

Service Brakes
Filed Aug 1, 201730,000 milesWV

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING 35 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE TOOK AN EXCESSIVE AMOUNT OF TIME TO SLOW DOWN. THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. ... .UPDATED 11/16/17 *BF THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE ABS PUMP WAS REPLACED. UPDATED 12/18/2017*JS

Air Bags
Filed Jul 25, 2017NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (VERNER-CADBY, 1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004, (973) 575-0333) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE REMEDY AND PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 25, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO DATE ON WHEN THE RECALL PART WOULD BE AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 22, 201795,000 milesMI

FORD NEVER CONTACTED ME BY MAIL ABOUT THE JUNE 2016 RECALL OF THE TAKATA AIRBAGS IN MY 2007 MERCURY MILAN. I TRIED GOING TO THE BRONDES FORD DEALERSHIP ON SECOR ROAD IN TOLEDO, OHIO IN 2017 AND THEY REFUSED TO FIX MY AIRBAG SAYING IT WAS NOT IN RECALL. I HAVE BEEN TO THEM TWICE TRYING TO GET THIS ISSUE FIXED. THE AIRBAG COVER ON MY DASH IS PULLING APART AND IS READY TO GO AT ANY MINUTE.

Latches/Locks/Linkages
Filed Jul 18, 2017MD

2007 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO VEHICLE DOOR HANDLES, LATCHES AND LOCKS MALFUNCTION- HAS TO OPEN DOORS MANUALLY. CONSUMER SEEKS REIMBURSEMENT FOR REPAIRS. *SMD UPDATED 07/18/2017*JS

Air Bags
Filed Jul 13, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE AND TRANSFERRED THE CONTACT DIRECTLY TO NHTSA. THE CONTACT SPOKE TO AN UNKNOWN DEALER IN QUEENS, NY WHO STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.

Air Bags
Filed Jul 12, 2017OH

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BYERS FORD LOCATED AT 1101 COLUMBUS PIKE, DELAWARE, OH 43015; (888) 350-4405) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 12, 2017IL

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AL PIEMONTE FORD LOCATED AT 2500 W NORTH AVE, MELROSE PARK, IL 60160; (708) 356-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 5, 2017VA

TAKATA RECALL" I RECEIVED A RECALL A YEAR AGO THIS MONTH REGARDING THE AIRBAG SITUATION. THE DEALERSHIP IS NOT CONCERNED AND HAS NOT RECEIVED ANYTHING TO REPLACE IT. THE SEAL ON MY DASH HAS OPENED UP EXPOSING SOME FOAM. I AM CONCERNED FOR ANYONE TO SIT IN THAT SEAT. I WANT TO KNOW WHEN THIS MATTER WILL BE RESOLVED. IT IS RIDICULOUS THAT THEY HAVE NOT BOTHERED TO FIX THIS CONSIDERING IT IS DANGEROUS. FORD NEEDS TO STEP UP. I WANT SOME ANSWERS!!!

Air BagsCrash
Filed Jun 30, 2017NC

I WAS SENT A LETTER STATING THAT MY VEHICLE HAS BEEN RECALLED FOR A DEFECT IN THE AIRBAG. I CALLED A FEW MONTHS LATER AND ASKED WHEN IT QILL GWT FIXED AND WAS TOLD WHEN THE PART SHIPMENT COMES IN A WILL RECEIVE A LETTER OR A CALL STATNG WHEN TO BRING IT IN. IF THE PROBLEM WAS'T GOING TO BE FIXED WHEN I RECIEVED THE LETTER ONE SHOULDN'T HAVE BEEN SENT OUT. THIS PROCESS IS TAKING LONGER THAN IT SHOULD AND NEEDS TO BE FIXED SOON. WHO KNOWS WHEN AN ACCIDENT IS GOING TO HAPPEN WETHER ITS MY FAULT OR NOT, ME AND MY FAMILY ARE GOING TO BE SERIOUSLY HURT. THEN I WILL BE FORCED TO TAKE LEGAL ACTIONS.

Air Bags
Filed Jun 27, 2017FL

I RECEIVED NOTIFICATION OF RECALL INVOLVING THE PASSENGER SIDE AIRBAG IN JULY OF 2016. YOUR SITE SHOWS ME THAT THE REPAIR IS STILL NOT AVAILABLE, ALMOST A YEAR LATER. SO I AM DRIVING IN A CAR AND MY PASSENGER, USUALLY MY WIFE, IS NOT AS SAFE AS SHE SHOULD BE. I FIND THIS TO BE A SERIOUS PROBLEM. CAN YOU HELP REMEDY THE SITUATION?

Air Bags
Filed Jun 27, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (JACK BYRNE FORD, LOCATED AT 1003 HUDSON RIVER RD, MECHANICVILLE, NY, 12118) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO PARTS AVAILABLE. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jun 26, 201791,000 milesAL

JUST PURCHASED THIS CAR USED. 91, K MILES. BRAKES FAILED ON ME. I TURNED AROUND IN A PARKING LOT MAKING A SHARP LEFT TURN AND PULLED BACK OUT ONTO THE ROAD. I WAS ONLY ABOUT 20 YARDS FROM A STOP SIGN. WHEN I APPROACHED THE STOP SIGN, MY BREAKS WENT TO THE FLOOR AND WE WENT STRAIGHT THROUGH THE INTERSECTION, UNABLE TO STOP. I PUMPED THEM LIKE CRAZY AND WE SLOWED TO A STOP ABOUT 4 CAR LENGTHS FROM THE STOP SIGN.

Air Bags
Filed Jun 25, 2017OH

TAKATA RECALL WAITING FOR REPAIR FOR OVER 1 YEAR - MERCURY CONTINUES TO STATE THAT PARTS ARE NOT AVAILABLE. THIS IS AN INORDINATE AMOUNT OF TIME FOR A SAFETY RECALL.

Air Bags
Filed Jun 21, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (COOPER MOTORS LOCATED AT 985 YORK ST HANOVER, PA 17331 717-632-4255) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 21, 2017UT

TAKATA RECALL THERE HAS BEEN NO UPDATE IN THE LAST YEAR SINCE THE RECALL WAS ANNOUNCED, REGARDING REPLACING THE PASSENGER AIRBAG IN MY 2007 MERCURY MILAN. THE STITCHING (OR WHATEVER MATERIAL IS USED) HAS STARTED TO DISINTEGRATE ON THE PASSENGER SIDE DASHBOARD, WHERE THE AIRBAG IS HOUSED. I'VE BEEN HOPING THE RECALL WOULD HAVE BEEN COMPLETED BEFORE NOW, SO I WOULDN'T HAVE TO HAVE THE CAR TAKEN IN TWICE TO BE FIXED: ONCE FOR THE DETERIORATING DASHBOARD AROUND THE PASSENGER AIRBAG, AND A SECOND TIME TO HAVE THE AIRBAG REPLACED WHEN THE PARTS FOR THE RECALL BECOME AVAILABLE. I'M VERY CONCERNED TO KEEP DRIVING THE CAR, AND ALSO FOR THE RESALE VALUE, IF I WANTED TO SELL THE CAR DUE TO THIS ISSUE STILL NOT BEING RESOLVED.

Air Bags
Filed Jun 14, 201785,456 milesKS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE OLATHE FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. IN ADDITION, THE CONTACT ALSO TOOK THE VEHICLE TO GET THE AIR BAG WARNING INDICATOR INSPECTED AT LINDAN AUTO WHERE THE TECHNICIAN STATED THE AIR BAG WARNING LIGHT BEING ON WAS ATTRIBUTED TO THE TAKATA RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,456. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jun 1, 2017100,000 milesMI

ANTI-LOCK BRAKE ISSUE IN FIVE MONTHS I HAVE HAD TO REPLACE TWO ABS MODULES/UNITS. I FIRST NOTICED MY BRAKES GETTING SPONGY IN LATE 2016, THAT'S WHEN THE FIRST ABS WAS REPLACED. ALTHOUGH THIS FIXED THE ISSUE FOR A COUPLE WEEKS, I THEN STARTED TO NOTICE THAT MY BRAKES WERE LOCKING, WHEN NOT APPLYING THE BRAKES. I RETURNED TO THE REPAIR SHOP WHICH LEAD TO NEW COMPONENTS ON MY BRAKES(PADS FRONT AND REAR, CALIPERS ROTORS.ETC.) BECAUSE OF THE WEAR. ALL WERE REPLACED. THEN THE SITUATION HAPPENED AGAIN WHEN MY TEENAGE SON WAS DRIVING. UNDER ACCELERATION, THE BRAKES STARTED APPLYING PRESSURE, WHICH THE ENGINE HAD TO COMPENSATE FOR. AFTER TAKING IT IN TO BE REPAIRED AGAIN, THAT IS WHEN THE SECOND ABS UNIT WAS REPLACED. THIS WAS AFTER THREE DAYS OF TROUBLE-SHOOTING. I FEEL THIS IS A SAFETY ISSUES, AND I HAVE SPENT AN EXHAUSTIVE AMOUNT OF MONEY ON THIS ONE ISSUE. I CAN ONLY ASSUME ALSO, THAT BECAUSE OF BRAKING, WHILE I WAS ACCELERATING, THERE WILL BE MORE ISSUES DOWN THE ROAD. PLEASE ADVISE. THANK YOU.

Air Bags
Filed Jun 1, 2017OH

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE. THE FORD DEALER LOCATED IN CINCINNATI, OH WAS CONTACTED AND STATED THAT THE PARTS WERE NOT RECEIVED FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/18/17*LJ UPDATED 07/25/2017*JS

Air Bags
Filed May 31, 201795,000 milesMA

"TAKATA RECALL". FORD MOTOR COMPANY ALERTED ME IN MARCH OF THE RECALL, DANGERS, AND REASON TO WAIT...WAITING FOR PARTS TO ARRIVE. GIVEN THAT INFLATION OF THE AIRBAGS COULD KILL ONE, I THINK IT IS IMPORTANT PARTS ARRIVE SOON, LIKE NOW? HOW LONG SHOULD THIS TAKE?

Air Bags
Filed May 26, 2017FL

"TAKATA RECALL" GOT RECALL NOTICE LAST YEAR AND HAVE HEARD NOTHING. IS IT SAVE TO DRIVE THE VEHICLE? IF NOT, WHAT AM I SUPPOSE TO DO WITHOUT A CAR? WILL FORD GIVE ME A LOANER VEHICLE? LETTER FROM FORD INDICATED IT IS UNSAFE TO USE VEHICLE.

Air Bags
Filed May 26, 2017IN

TAKATA RECALL NOTICE OF RECALL ON OUR 2007 MILAN WAS RECEIVED JULY 2016 AND DESPITE REPEATED ATTEMPTS AT LOCAL DEALERS TO MITIGATE THIS ISSUE, I AM TOLD THE PARTS REMAIN UNAVAILABLE AND TO CHECK BACK IN 3 MONTHS. THIS HAS BEEN GOING ON FOR NEARLY A YEAR. BASED ON THE DESCRIPTION OF THE RECALL WE ARE DRIVING AN UNSAFE VEHICLE AS THE PASSENGER SIDE AIRBAG COULD DEPLOY IN THE EVENT OF AN ACCIDENT, RUPTURE AND INJURE THE PERSON IN THE PASSENGER SEAT. UNTIL SUCH TIME AS OUR VEHICLE HAS RECEIVED REPLACEMENT AIRBAG(S) IN SATISFACTION OF THE RECALL NOTICE, I AM REQUESTING WE BE GIVEN A LOANER VEHICLE TO DRIVE WHILE WE AWAIT REPAIRS OF THE AIRBAG.

Air Bags
Filed May 25, 2017TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE LOCAL DEALER (REDMAN FORD) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/08/17*LJ *CN

Air Bags
Filed May 4, 2017115,000 milesOH

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION AROUND JANUARY OF 2016. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED AND HE WAS CONCERNED THAT THE AIR BAGS MIGHT DEPLOY. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ UPDATED 10/19/2017*JS

Air Bags
Filed May 1, 2017SC

TAKATA RECALL. IT HAS BEEN 11 MONTHS SINCE I RECEIVED MY AIRBAG RECALL NOTICE, AND STILL HAVE NOT RECEIVED MY FOLLOW-UP TELLING ME TO BRING IT IN TO BE FIXED. THIS IS AN ABSURDLY LONG TIME FOR SUCH A SIGNIFICANT SAFETY ITEM.

Air Bags
Filed Apr 25, 2017OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE NOT AVAILABLE A DEALER WAS ALSO CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/21/17*LJ *AS

Air Bags
Filed Apr 20, 2017NJ

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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