NHTSA attached 2 advisories to recalls on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
When it fails
06800068,000 milesMedian miles at failure
38 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
Most common 2010 Mercedes-Benz ML350 problems
67 of the 101 complaints (66%) are about the airbags.
Component
Reports
Crashes
Fires
Injuries
Air Bags · airbags
67
1
0
1
Seat Belts
9
0
0
0
Electrical System
8
0
2
0
Service Brakes · brakes
4
3
0
0
Exterior Lighting · headlights
4
0
0
0
Engine
3
0
0
0
Unknown or Other
1
0
0
0
Suspension
1
0
0
0
Steering
1
0
0
0
Service Brakes, Hydraulic · brakes
1
0
0
0
3 safety recalls
Part 573 reports
Service Brakes, Hydraulic › Power Assist › Vacuum24V298000Do not drive
Filed Apr 26, 202415,604 vehiclesMercedes-Benz USA, LLC
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk. Reduced brake performance or brake failure can increase the risk of a crash.
Remedy. Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
Service Brakes, Hydraulic › Power Assist › Vacuum22V315000Do not drive
Filed May 9, 2022350,294 vehiclesMercedes-Benz USA, LLC
Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk. Reduced brake performance or brake failure can increase the risk of a crash.
Remedy. Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Air Bags › Frontal › Driver Side › Inflator Module16V081000
Filed Feb 11, 2016711,159 vehiclesMercedes-Benz USA, LLC.
Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Steering
Filed Jun 26, 2026CA
Steering became increasingly sluggish and difficult to navigate; i took the vehicle into the shop and they said there is metal shards or shavings being worn into the power steering fluid and destroying the pump, clogging up the filter and the rack and pinion steering system is also being compromised making the vehicle unsafe to operate.
Service BrakesCrash
Filed Apr 25, 2024LA
Before the incident my Mercedes started to pull away from me each time I attempted to press the brakes. At times the when I would press the brakes nothing would happen at all as if I wasn’t pressing them at all. Well on the night of February 18,2022 I was coming around a curb and when I went to press the brakes, my Mercedes began to sway slightly but the brakes never kicked in. The result of the incident totaled my vehicle, took out two transformers and a light pole, and costed me a careless operation ticket, the storage and towing of the vehicle from the incident, to the tow yard, then back home, as well as paying the ticket and having to pay the dmv. There is still an unknown amount due to demco (the energy company) for the light pole, two transformers, after hours workers and the actual worked and labor they performed. The recall flyers hadn’t been mailed out until a few months after the wreck so I had no knowledge of the issues happening nor the fact that driving the vehicle could be detrimental.
Electrical System
Filed Apr 14, 2024UT
Vehicle will not crank/start intermittently key turns in the ignition but nothing happens. Front door on the right and left will not operate and have to push down locks in order for vehicle to lock and prevent vehicle/ property theft.
Air Bags
Filed Mar 12, 2023NC
I have reached out to Mercedes-Benz to have the 2 recalls fixed. They tell me I will receive a letter with instructions. I have not received any letters and it's been more than 6 months.
Service BrakesCrash
Filed Sep 6, 2022LA
On February 18, 2022 at approximately 2240 hours I was in a wreck which totalled my 2010 Mercedes ML-350. I was approaching a curb and tried to brake but they didn't work and my vehicle pulled to the right and I totaled it out on an electricity pole. I was not aware of the recall 16V081 until September 04, 2022. My mercedes is currently under a tarp under my shed, and has been for months. Please explain the steps and procedures I need to follow to get my vehicle replaced because the damages to my vehicle as well as the transformers that blew, shutting off power in a 2 miles radius could have been fatal and I have since been without a vehicle.
Service Brakes, Hydraulic
Filed Aug 10, 202283,000 milesWA
The contact owns a 2010 Mercedes-Benz ML350. The contact stated while driving at 45-50 MPH, the brake pedal was depressed but failed to respond. The contact depressed the brake pedal harder and the vehicle stopped abruptly. There were no warning lights illuminated. The contact was able to continue driving. The vehicle was taken to an independent mechanic where it was diagnosed that no issues were found. The contact stated that the failure had been reoccurring while driving. The contact received recall notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The contact stated that the manufacturer failed to provide vehicle rental assistance as advised in the recall notice. The manufacturer was made aware of the failure and followed up with the dealer, but the dealer failed to assist. The failure mileage was approximately 83,000. Parts distribution disconnect.
Air Bags
Filed Jun 22, 2020145,410 milesMA
WITHOUT WARNING WHILE IN MOTION, ON A COUNTRY ROAD, AN ALARM WENT OFF STATING "RETURN TO WORKSHOP" TURN SIGNALS STOPPED WORKING, DASHBOARD WHEN BLANK (NO SPEEDOMETER WORKING), SRS ALARM AND COULD NOT PUT THE VEHICLE IN PARK OR NEUTRAL. *TR
Air Bags
Filed Oct 21, 2019SC
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT DID NOT RECEIVE A RECALL NOTICE. THE CONTACT REACHED OUT TO THE MANUFACTURER IN OCTOBER OF 2018 AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE, AND THE CONTACT WOULD BE NOTIFIED WHEN IT WAS AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *PM
Air Bags
Filed Jul 17, 2019MD
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ ANNAPOLIS (324 6TH ST, ANNAPOLIS, MD 21403, (888) 261-7620) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. *BF *TR
Air Bags
Filed Jun 9, 2019MI
TAKATA RECALL - AIR BAG STILL NOT AVAILABLE TO BE FIXED. WOULD LIKE TO GET THIS FIXED!!
Air Bags
Filed Apr 25, 2019KY
TAKATA RECALL: I RECEIVED A LETTER IN DECEMBER OF 2017 STATING THAT MY AIRBAG COULD KILL ME AND THAT REPLACEMENT PARTS SHOULD BE AVAILABLE BY MARCH 31, 2018 BUT TO THIS DAY THEY ARE STILL NOT AVAILABLE.
Suspension
Filed Feb 25, 2019TX
VEHICLE HAS A VERY UNSTABLE RIDE THAT CONTINUES TO WORSEN. THE PROBLEM AROSE ABOUT 4 YEARS AGO AND CONTINUES TO WORSEN -- MORE SO OVER THE LAST YEAR. I'VE OWNED THE VEHICLE FOR ALMOST 10 YEARS AND TAKE METICULOUS CARE OF IT. I'VE KEPT UP WITH ALL MAINTENANCE AND ALWAYS PURCHASE THE BEST QUALITY REPLACEMENT TIRES. NOW THE VEHICLE IS SO UNSTABLE WITH ANY MINIMAL ROAD BUMPS OR EVEN SLIGHTLY UNEVEN SURFACES AT SPEEDS GREATER THAN 35 MPH. SUV LOSES IT'S "GRIP" WITH THE ROAD, ESPECIALLY CONCERNING IF MAKING A TURN AT THE SAME TIME. THERE HAVE BEEN TIMES WHEN MAKING A SLIGHT CURVE AT HIGHWAY SPEEDS, THAT WE HIT A TINY UNEVEN ROAD PATCH, WHERE THE VEHICLE SLIDES TO THE OPPOSITE DIRECTION WHERE WE'RE TRYING TO TURN. HAVE TAKE VEHICLE A COUPLE OF TIMES TO THE DEALER. EACH TIME THEY COME UP EMPTY -- THE LAST TIME THEY REPLACED THE BUSHINGS AT A HEFT COST, YET THE PROBLEM PERSISTS. THIS IS A DANGEROUS PROBLEM AND WILL ONLY BE A MATTER OF TIME BEFORE AN ACCIDENT OCCURS. DEALER IS NOT OFFERING MUCH HELP. TODAY'S SERVICE REP INDICATED HE FELT THE STEERING DID NOT "FEEL RIGHT."
Exterior Lighting
Filed Feb 25, 2019TX
BRAKE LIGHTS & REAR TAIL GATE MALFUNCTION AFTER RUNNING CAR THROUGH CAR WASH. THE PROBLEMS SELF-CORRECT AFTER A COUPLE OF DAYS. SUSPECT THAT WATER IS SOMEHOW GETTING IN VIA FAULTY SEALS. THERE ARE MULTIPLE COMPLAINTS ABOUT SIMILAR ISSUES AND MBENZ HAS EVEN ISSUED RECALLS FOR OTHER MODELS. IN ONE RECALL, THE PROBLEM IS NOTED TO POTENTIALLY CAUSE A FIRE. ALTHOUGH DEALER IS AWARE OF THIS PROBLEM, THE BOERNE, TX SERVICE REP HAS NO INTEREST IN INVESTIGATING THE MATTER FURTHER UNLESS, KNOWING OTHERS HAVE SIMILAR ISSUES, UNLESS I PAY FOR THE SERVICE. HOPE WE DON'T EARN A TICKET OR CAUSE AN ACCIDENT.
Air Bags
Filed Feb 8, 2019PA
TAKATA RECALL
Air Bags
Filed Dec 7, 2018NJ
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ATLANTIC CITY (6623 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (609) 645-9000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Dec 2, 2018NY
TAKATA RECALL, MY AIR BAG RECALL HAS BEEN POSTPONED AND DELAYED MULTIPLE TIMES FOR OVER 2 1/2 YEARS. THE MOST RECENT POSTPONEMENT STATED THAT THE REPLACEMENT PARTS WOULD BE AVAILABLE BY SEPT 30 2018. I STILL HAVEN'T HEARD ANYTHING AND IT IS NOW DEC 2018.
Air Bags
Filed Nov 27, 2018OK
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER (JACKIE COOPER IMPORTS, 9393 S. MEMORIAL DRIVE, TULSA, OK), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Nov 13, 2018TX
TAKATA RECALL REPLACEMENT PARTS FOR MY VEHICLE STILL HAVE NOT ARRIVED AT MY DEALERSHIP.
Air Bags
Filed Sep 27, 2018NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER (MERCEDES-BENZ SOUTHHAMPTON, 575 S COUNTY RD 39 S, SOUTHHAMPTON, NY 11968, 631-204-2500) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Sep 21, 2018NY
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEELER MERCEDES-BENZ (1111 TROY SCHENECTADY RD, LATHAM, NEW YORK 12110, (518) 785-4197) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Sep 12, 201891,000 milesFL
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SARASOTA (4754 CLARK ROAD, SARASOTA, FLORIDA 34233, (941) 275-1293) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. IN ADDITION, THE DEALER STATED THAT THE PARTS WOULD BECOME AVAILABLE IN DECEMBER OF 2018. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Aug 27, 2018CA
TAKATA RECALL -- INACTION FROM MERCEDES BENZ WE FIRST REACHED OUT TO MERCEDES IN EARLY MAY OF THIS YEAR. WE CALLED SEVERAL LOCAL DEALERS TO ASK ABOUT WHEN THEY COULD HAVE THEIR AIRBAG REPLACED, BUT WE COULDN'T GET AN ANSWER. WE THEN CONTACTED MERCEDES CORPORATE. WE HAVE SINCE EXCHANGED MANY EMAILS AND MANY PHONE CALLS, BUT THE CAR REMAINS UNREPAIRED. AT FIRST, IT SEEMED LIKE WE WERE MAKING PROGRESS: WE WERE TOLD PARTS WOULD BE READY IN JUNE 2018. WE ASKED THAT MERCEDES CONFIRM THIS DATE, AND THEY DID, VIA EMAIL ON MAY 18. WE FOLLOWED UP IN JUNE TO ASK IF THE PARTS WERE STILL ON TRACK. WE RECEIVED AN EMAIL ON JUNE 12 FROM MERCEDES QUALITY ASSURANCE DEPARTMENT SAYING "I HAVE CHECKED WITH OUR PRODUCT ADVISOR TODAY AND WAS ADVISED THAT THE JUNE 30 DATE FOR AIRBAG AVAILABILITY IS REALISTIC AND THEY HAVE NO REASON TO BELIEVE THEY WILL BE DELAYED." WE INQUIRED AGAIN AS THE END OF THE MONTH APPROACHED AND MERCEDES WROTE: "I HAVE CONFIRMED THAT THE TAKATA REPLACEMENT FOR YOUR FATHER'S VEHICLE WILL BE CARRIED OUT AS PREVIOUSLY ADVISED. THE CAMPAIGN WILL BE LAUNCHED TODAY AND CUSTOMER LETTERS WILL BE SENT OUT ON JUNE 29TH. THE DEALERS ARE BEING NOTIFIED TODAY." HOWEVER, THE SCHEDULED DELIVERY FOR THE PARTS CAME AND PASSED. WE CALLED THREE MERCEDES DEALERS IN ORANGE COUNTY, CA. NONE HAD THE PART AND NONE KNEW WHEN THE PART WOULD GET THERE. AGAIN, WE HAD TO BE THE BRIDGE BETWEEN THE LOCAL DEALERS AND MERCEDES CORPORATE. ONCE WE FINALLY REACHED MERCEDES, THEY CHANGED THE DATE OF DELIVERY O
Air Bags
Filed Aug 27, 2018VA
TAKATA RECALL - MERCEDES BENZ COMMITTED TO A DATE AND THEN RENEGED. OUR VEHICLE IS ONE OF THE OLDEST VEHICLES AND IN THE HIGHEST PRIORITY ZONE FOR THE TAKATA RECALL AND AIRBAG REPLACEMENT. IT IS ALREADY TWO YEARS PAST THE DEADLINE FOR MERCEDES TO HAVE REPLACED THE AIRBAG. AFTER WEEKS OF EMAILS AND PHONE CALLS THIS PAST SPRING, MERCEDES PROMISED US THE PART WOULD BE READY ON JUNE 30. THEY REPEATEDLY CONFIRMED THIS DATE UNTIL THE DAY PASSED AND NO PART ARRIVED. NOW THEY SAY IT WILL BE DECEMBER AT THE EARLIEST, OR THAT IT COULD ACTUALLY BE YEARS UNTIL THE DEFECTIVE AIRBAG IS REPLACED. MEANWHILE, THIS VEHICLE IS DANGEROUS TO DRIVE, BUT UNLIKE OTHER AUTOMAKERS, MERCEDES IS NOT OFFERING A LOANER VEHICLE TO USE SAFEL YIN THE MEANTIME.
Air Bags
Filed Aug 22, 2018NC
TAKATA RECALL HAVE NOT BEEN ABLE TO GET THIS RECALL DONE. WHEN CAN I EXPECT THIS TO BE COMPLETED.
Air Bags
Filed Jul 15, 2018CA
TAKATA RECALL. IT SEEMS TO ME THAT THE GOVERNMENT IS PROTECTING THE MANUFACTURES AND NOT THE PUBLIC. MERCEDES, IN PARTICULAR, KEEPS PUSHING ANY ACTION. IF YOU READ THEIR EXTENSION LETTER DATED 3/1/2018. HTTPS://WWW.NHTSA.GOV/SITES/NHTSA.DOT.GOV/FILES/DOCUMENTS/REDACTED_-_MBUSA_EXTENSION_REQUEST_FOR_PRIORITY_GROUP_4_3.1.18_REVISED.PDF IT'S PRETTY CLEAR THAT ADDRESSING THIS IS LOW ON THEIR PRIORITY LIST. THEY CLAIM TO HAVE TROUBLE OBTAINING A CAR AND SHIPPING IT TO GERMANY. GIVE ME A BREAK. I COULD HAVE THE CAR IN LESS THAN A WEEK AND SHIP IN ANOTHER WEEK TO GERMANY. THEY ASK FOR AN EXTENSION UNTIL 6/30/2018. I NOW SEE THAT THEY HAVE PUSHED IT UNTIL 12/31/2018, PROBABLY BECAUSE THEY ARE HAVING TROUBLE FINDING ANOTHER MODEL. I ASK THAT YOU PROTECT THE PUBLIC AND STOP GIVING EXTENSIONS FOR RIDICULOUS REASON LIKE NOT BEING ABLE TO OBTAIN A PARTICULAR MODEL. THEY HAVE HAD 2 YEARS TO DO WHAT I COULD DO IN A DAY. HERE ARE 79 ON AUTOTRADER.COM HTTPS://WWW.AUTOTRADER.COM/CARS-FOR-SALE/MERCEDES-BENZ/C+280/REDONDO+BEACH+CA-90278?ZIP=90278&STARTYEAR=2008&ENDYEAR=2009&MAKECODELIST=MB&SEARCHRADIUS=0&MODELCODELIST=C280%2CMBC350E%2CC350&SORTBY=DERIVEDPRICEDESC&NUMRECORDS=25&FIRSTRECORD=0 PLEASE DO YOU JOB AND FORCE THE MANUFACTURES TO DO THEIRS.
Air Bags
Filed Jul 9, 2018NC
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical System
Filed Jun 29, 2018NJ
WHEN ATTEMPTING TO START THE VEHICLE THE CAR DOES NOT START AND THE DASHBOARD LIGHTS DO NOT ILLUMINATE. IT USUALLY TAKES MULTIPLE TRIES BEFORE IT USUALLY DOES START. HAS BEEN GOING ON FOR MONTHS.
Air Bags
Filed Jun 15, 2018CA
TAKATA AIRBAG RECALL HAS LASTED OVER TWO YEARS WITH NO RESOLUTION. ALL DATE PREDICTIONS AND THERE WERE MANY, HAVE COME AND GONE. IS THIS A DEATH WISH!!!! SOMEONE NEEDS TO DO THEIR JOB! SAFETY COUNSUL?????
Air Bags
Filed Jun 8, 2018IL
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NAPERVILLE IN NAPERVILLE, ILLINOIS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS
Air Bags
Filed May 24, 2018CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS REFERRED TO NHTSA TO FIND OUT THE EXPECTED DATE OF THE PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed May 1, 2018100,000 milesCA
"TAKATA RECALL" MANUFACTURER HAS FAILED TO PROVIDE REPLACEMENT PARTS. DEALERSHIP UNWILLING TO PURSUE MANUFACTURER TO DELIVER THE PARTS. LEAVING ME AND MY FAMILY AT RISK OF SERIOUS INJURY AND DEATH. "THIS IS UNACCEPTABLE"
Air Bags
Filed Apr 26, 2018FL
TAKATA RECALL: THIS WAS AN ACTIVE RECALL ON FEB. 9, 2016. I JUST RECEIVED A LETTER FROM CHRISTIAN TREIBER, V.P. OF CUST. SERVICE AND TK HOLDINGS U.S. BANKRUPTCY COURT DISTRICT OF DELAWARE THAT I SHOULD CONTACT A LOCAL MB DEALER ABOUT MY AIRBAG REPLACEMENT. I CALLED WESLEY CHAPEL M.B. IN WESLEY CHAPEL, FLORIDA AND WAS INFORMED THAT THEY DO NOT HAVE A REPLACEMENT PART AND HAVE NO IDEA WHEN THEY WILL HAVE ONE. THIS IS THE SAME CRAP THAT I HAVE BEEN HEARING FOR OVER TWO YEARS. WHEN ARE THE PARTS FOR MY MB GOING TO BE AVAILABLE, AND DON'T YOU DARE TELL ME "YOU DO NOT KNOW"?
Air Bags
Filed Apr 12, 2018NC
TAKATA RECALL
Seat Belts
Filed Mar 10, 201824,280 milesCA
PASSENGER SIDE REAR SEAT BELT RETRACTOR FAILED AND SEAT BELT IS IN FULLY EXTENDED POSITION AND WON'T RETRACT, MAKING IT UNUSABLE FOR PROTECTION OF A PASSENGER IN THAT SEAT. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT OR SUFFERED ANY IMPACT, ETC., AND WHEN A PASSENGER HAD USED THE BELT AND WENT TO TAKE IT OFF IT WOULDN'T RETRACT. THERE HAD BEEN NO PRIOR INDICATION OF A PROBLEM. I AM THE ORIGINAL OWNER AND MY VEHICLE HAS ONLY 24,280 MILES ON IT AND THE SEATBELT IN QUESTION HAS ONLY BEEN USED 10 OR 15 TIMES IN THE 8 YEAR LIFE OF THE VEHICLE AS MY WIFE AND I ARE THE ONLY USERS, OUR CHILDREN ALL GROWN AND LONG GONE. THE MERCEDES DEALER WE PURCHASED THE VEHICLE FROM SAYS THE RETRACTOR CANNOT BE REPAIRED AND NEEDS TO BE REPLACED AT A COST IN EXCESS OF $800. I CAN'T AFFORD THAT, SO IT WON'T BE REPAIRED.
Air Bags
Filed Dec 30, 201742,000 milesFL
TAKATA RECALL
Air Bags
Filed Dec 27, 201747,000 milesCA
TAKATA RECALL. THIS COMPLAINT IS TO INFORM YOU THAT TAKATA / MERCEDES BENZ HAVE YET TO REPLACE MY AIRBAG DESPITE THE FACT THAT THERE HAS BEEN A RECALL NOTICE OUT SINCE MAY OF 2016. I SPOKE TODAY WITH THE DEALER WHOM I PURCHASED MY CAR FROM NEW. I WAS TOLD THEY WERE STILL WAITING ON PARTS.
Air Bags
Filed Dec 12, 2017TX
TAKATA RECALL I GOT LETTERS FROM MERCEDES BENZ EVERY YEAR SINCE 2014. THEY INFORMED ME THAT MY VEHICLE HAS A DEFECTIVE AIRBAG INFLATOR AND THEY WILL COME BACK TO ME FOR A SERVICE APPOINTMENT. OCTOBER 2017 A GOT A LETTER FROM TK HOLDING INC. AND THEY RECOMMEND ME TO CONTACT MY NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR. I CALLED MERCEDES BENZ PLANO 10/24/2017 IN ORDER TO SET UP A SERVICE APPOINTMENT AND TO MY SURPRISE THEY TOLD ME MY CAR HAS NO RECALL AND IT'S NO PROBLEM WITH MY CARS AIRBAG. I ASKED THEM TO EXPLAIN WHY I GOT LETTER FROM THEM DURING THE LAST 3 YEARS REGARDING RECALL OF MY VEHICLE. THEY SAID THEY MUST SEND OUT LETTERS TO ALL OWNERS ACCORDING TO THE LAW AND IT'S NO PROBLEM WITH MY CAR. ACCORDING TO YOUR WEBSITE: RECALL STATUS: RECALL INCOMPLETE REMEDY NOT YET AVAILABLE. APPARENTLY I GOT THE WRONG INFORMATION FROM MERCEDES BENZ PLANO AND I CAN NOT UNDERSTAND HOW IT CAN TAKE SEVERAL YEARS TO CHANGE MY CARS AIRBAG. CAN YOU PLEASE HELP ME TO SOLVE THIS SERIOUS PROBLEM AS SOON AS POSSIBLE.
Seat Belts
Filed Dec 8, 2017213,000 milesCA
JUST BOUGHT THIS CAR FROM A FAMILY MEMBER WHO TAKES GREAT CARE OF THEIR CARS. THE REAR DRIVERS SIDE PASSENGER SEATBELT DOES NOT WORK. I GENTLY PULLED OUT AND IT DOESN'T RETRACT NO MATTER WHAT I TRIED. NOW I CAN'T USE WITH MY 3 KIDS. THESE REAR SEAT BELTS WERE ONLY LIGHTLY USED FROM PREVIOUS OWNER AS THIS WAS HER COMMUTER CAR .SEEMS TO ME THIS HAS BEEN A COMMON COMPLAINT ONLINE YET NO RECALL. PLEASE INVESTIGATE RIGHT AWAY.
Air Bags
Filed Nov 21, 2017OH
TAKATA RECALL. MERCEDES BENZ HAD ISSUED A RECALL FOR MY AIRBAGS AND HAD NOTIFIED ME IN FEBRUARY 2016. THE ISSUE WAS NOT RESOLVED AND I RECEIVED ANOTHER NOTICE IN THE MAIL FROM MERCEDES BENZ IN JANUARY OF 2017. THE ISSUE IS YET TO BE RESOLVED, EVEN THOUGH MERCEDES BENZ CLAIMS THEY HAVE NOT HAD ANY ISSUES WITH THEIR VEHICLES AND THAT THEY SENT THE LETTER AS A PRECAUTIONARY MEASURE. IT IS NOW THE END OF NOVEMBER AND THEY DO NOT KNOW WHEN THE REPAIR KIT WILL BE AVAILABLE. IT IS GOING ON ALMOST TWO YEARS AND I FEEL LIKE THIS ISSUE HAS NOT BEEN RESOLVED IN A TIMELY MANNER. I DRIVE IN FEAR EACH DAY SINCE THIS RECALL WAS ISSUED. I HAVE MADE NUMEROUS CALLS TO THE DEALER AND ALSO MERCEDES BENZ CORPORATE OFFICE TO SEE IF THERE ARE ANY UPDATES ABOUT THIS RECALL AND HAVE GOT NOWHERE.
Air Bags
Filed Nov 17, 2017PA
TAKATA RECALL. I CONTACTED MY DEALER AS WELL AS THEIR CORPORATE HEADQUARTERS BECAUSE I DO NOT FEEL SAFE DRIVING MY CAR BUT AM NOT IN A FINANCIAL POSITION TO BUY NEW OR EXCHANGE IT. THEY INFORMED ME MERCEDES DOES NOT BELIEVE THIS TO BE OF CONCERN AND THEY ARE NOT ACTIVELY PURSUING THE MANUFACTURER FOR CORRECTIVE PARTS. I WANT THIS CORRECTED BEFORE I BECOME A STATISTIC. THIS IS CONCERNING AS IT SEEMS THERE IS NO TIMELINE FOR THIS PROBLEM TO BE CORRECTED AND MY SAFETY IS IN JEOPARDY.
Electrical System
Filed Nov 14, 201760,000 milesNJ
2010 ML350 STARTS RIGHT UP WHEN COLD IN THE MORNING. IF I GO TO A STORE AND RETURN TO THE CAR WHEN I INSERT AND TURN THE KEY NOTHING HAPPENS NO LIGHTS ON DASH. AFTER STRUGGLING FOR 5 MINUTES TRYING EVERYTHING FROM LOCKING/UNLOCKING OPENING DOORS TURNING KEY SLOWLY IT FINALLY STARTS. THIS PROBLEM STARTED A MONTH AGO AND IS BECOMING MORE FREQUENT NOW. AFTER READING NUMEROUS COMPLAINS ON FORUMS I ASSUME IT IS THE ESI (ELECTRONIC SYSTEM IGNITION) AND IT IS AN EXPENSIVE FIX SO I CALLED MERC BENZ AND COMPLAINED AND ASKED IF THERE IS A RECALL. THERE IS NO RECALL AND CUSTOMER SERVICE TOLD ME SHE IS NOT A MECHANIC AND WANTS ME TO TAKE IT TO THE DEALER. AS I AM AWARE THIS REPAIR COST CUSTOMERS FROM 1200-1800 DOLLARS.
Air BagsCrash
Filed Nov 11, 2017CA
TAKATA RECALL
Air Bags
Filed Nov 8, 2017NC
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED. THE NOTICE STATED THAT VEHICLE OWNERS WOULD RECEIVE A SECOND NOTICE ONCE PARTS BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Nov 8, 2017CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (FLETCHER JONES MOTORCARS, 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660 (949) 718-3000) WAS CONTACTED SEVERAL TIMES AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Air Bags
Filed Nov 7, 2017RI
TAKATA RECALL: I RECENTLY RECEIVED A NOTICE OF TAKATA FILING FOR BANKRUPTCY, AND THERE IS STILL AN ACTIVE RECALL OUT ON MY FRONT DRIVER AIRBAG. DEALERSHIP HAS NOTHING IN STOCK TO DO THE RECALL, AND NO INFORMATION ON WHEN THEY'LL HAVE PARTS AVAILABLE. RECALL WAS ISSUED JANUARY 2016, NEARLY TWO YEARS AGO. WHAT ACTION CAN I TAKE?
Air Bags
Filed Nov 6, 201790,000 milesCA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED MERCEDES-BENZ OF LONG BEACH (2300 E SPRING ST, SIGNAL HILL, CA 90755; 562-372-2707) AND WAS INFORMED THAT SHE WOULD BE CONTACTED ONCE THE REMEDY WAS AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Nov 5, 2017NY
TAKATA RECALL MERCEDES BENZ WAS MADE AWARE OF PROBLEM WITH THE TAKATA AIR BAGS IN JANUARY OF 2016 AND NOTIFIED OWNERS. SO FAR, THERE HAS NOT BEEN ANY RESOLVE AND MERCEDES DOES NOT HAVE REPLACEMENT BAGS FROM TAKATA TO PUT INTO PEOPLE'S CARS - IT IS NOW ALMOST 2 YEARS SINCE THIS NOTICE WAS GIVEN TO CONSUMERS
Air Bags
Filed Nov 3, 2017NJ
TAKATA RECALL I HAVE RECEIVED THE RECALL NOTICE IN FEB 11, 2016. NOW ALREADY 2 YEARS PASSED AND I STILL COULDN'T GET A REPLACEMENT. I HAVE CONTACTED LOCAL MERCEDES DEALERS AND THEY JUST LET ME WAIT. I FEEL VERY DANGEROUS TO DRIVE MY CAR.
Air Bags
Filed Nov 2, 201795,750 milesMO
TAKATA RECALL. PARTS ARE STILL NOT AVAILABLE FOR REPLACEMENT.
Air Bags
Filed Nov 2, 2017CA
TAKATA RECALL: I'VE BEEN WAITING SINCE EARLY 2016 TO GET MY BAGS REPLACED. DEALERSHIP HAS TOLD ME THEY ARE STILL WAITING.
Complaints 1-50 of 101, newest first, reproduced as filed.
NHTSA has issued a do-not-drive warning for a recall on this vehicle.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 26, 2024. Source: NHTSA Office of Defects Investigation.