2007 Mercedes-Benz ML350

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Risk. Reduced brake performance or brake failure can increase the risk of a crash.

Remedy. Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

Risk. Reduced brake performance or brake failure can increase the risk of a crash.

Remedy. Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.

I bought a 2007 Mercedes-Benz ML350 4Matic in late 2023 from auction with a salvage title and I can't take it to inspection center to get plates, because a lot of things such as signal lights, seats power, key fob, radio, wipers, and rear gate to work because the rear SAM module is damage by rain water, which I found on YouTube that at least 3 models from 2006 to 2012 (including my model) suffering from same problem and yet Mercedes company didn't forced to considered as a recall so we can fixed for free since it is not our fault.

The contact owned a 2007 Mercedes-Benz ML350. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal and the vehicle failed to stop. The contact stated that his son had to apply pressure and pump the brake pedal multiple times to coast the vehicle to a stop however, the vehicle failed to stop. As a result, the contact’s vehicle crashed into a pole. The air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The contact then stated that she received NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The dealer nor manufacturer was notified of the failure. The failure mileage was approximately 110,000.

Received recall notice dated August 2022. Phoned local Mercedes Benz of Chicago on 1520 W. North Avenue and Mercedes Benz of Chicago Service Center on 949 N. Elston Ave. Scheduled a mobile inspection multiple times but they never showed. I was instructed to contact Brake Booster Hotline to have them tow the vehicle but Tarek at this company informed me that I needed to coordinate a date/time with MB dealer to accept the vehicle upon towing. Left a couple of messages with Maya at MB dealer to coordinate appointment for towing company to tow the vehicle but have not received a response. I phoned MB dealer again today and spoke with Jenny who informed me that she would notify the manager, Vince. Jenny informed me that the vehicle cannot be serviced even if it is towed to their dealership. Her experience has been that they have been unable to service these vehicles from this particular recall. This recall issue has continued to go unresolved and the recall notice clearly states that owners are advised not to drive the vehicle until inspection is performed. The vehicle has not been driven for many months and we are currently just waiting for any response from Mercedes Benz.

The contact's wife owned a 2007 Mercedes-Benz ML350. The contact stated that while they were out of town, the vehicle was parked in their driveway. The contact stated that a neighbor contacted them and made them aware that the vehicle had caught on fire. A bystander contacted the fire department and the fire was extinguished. The fire department informed the contact that the fire had originated from an electrical failure in the rear of the vehicle. A police report was not filed. The vehicle was deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 167,000. The VIN was not available.

The contact owns a 2007 Mercedes-Benz ML350. The contact stated while driving 50 MPH, the accelerator pedal was depressed but the vehicle failed to respond and failed to exceed 50 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where unknown repairs were completed. Additionally, the contact stated while driving, the ESC warning light was illuminated. The contact stated that the vehicle would lose motive power and stall inadvertently while at a complete stop. The contact was able to restart the vehicle after several attempts and continued driving. The vehicle was taken to the independent mechanic where unknown repairs were completed. The contact stated that the vehicle stalled while at the traffic light. The contact was unable to restart the vehicle. The vehicle was pushed to her friend's residence. The dealer was notified of the failure and stated they could not assist as the vehicle was not under warranty. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 146,000.

2007 Mercedes-Benz ML350 DEFECTIVE BALANCE SHAFT CAUSING PAUSE & STOP IN TRAFFIC This is a known defect and has been resolved previously in customers favor in class action and private lawsuits against Mercedes Benz USA. Mercedes refuses to take responsibility for a defective and unsafe build THAT PUTS EVERYONE IN THE PATH OF THIS CARS LIFE IN JEOPARDY. PLEASE FOR THE SAFETY OF THE PUBLIC WILL YOU FORCE THEM TO ISSUE A RECALL ON THE BALANCE SHAFT before I have to get an attorney! Balance Shaft - UNSAFE!! BALANCE SHAFT has made this a suicide/weapon on wheels. When driving the car will suddenly and with no notice lose power, slow down substantially or stop on its own and sometimes will not moved forward at all. This has happened in traffic and I was almost hit. THIS IS VERY UNSAFE COULD KILL ME OR ANYONE AROUND ME. Each time I have had to turn on emergency flashers, turn off the car and restart. I drove home with Emergency flashers on all the way. 2 mechanics, including dealer advise this is a known problem for my year and model. Mercedes knows this is defective workmanship & they putting lives at risk. Now I have NO TRANSPORTATION AS THIS CAR IS UNSAFE. I have been advised not to drive the car.

The contact owns a 2007 Mercedes-Benz ML350. The contact stated that while driving the front driver seat caught on fire while the seat heater was on. The contact stated that the back part of the seat was smoking and he stopped the vehicle, exited, and noticed the back of his jacket and seat had a hole. The contact stated that he was not injured. The contact did not see flames. The contact stated that he put his hand on the hole to stop the smoke. The vehicle was towed to the dealer. The contact stated that the failure cause was not diagnosed as he only received an estimate to replace the seat and heating system. The vehicle was currently at the dealer for repairs. The manufacturer was notified of the failure however, no assistance was offered. The approximate failure mileage was 95,000. Consumer has stated warranty has expired. Heated seat coil and electric wires/assembly was the cause of fire.

The transmission fails to shift into second gear. Gets stuck in limp mode. Won’t accelerate more than 30 miles per hour.

The contact owns a 2007 Mercedes Benz ML350. The contact stated while driving approximately 40-50 mph, the vehicle started shuddering and lost stability. The ABS warning light and an unknown warning light were illuminated. The contact stated she veered to the side of the road and then drove the vehicle to her residence at a slower speed. The vehicle was taken to an independent mechanic who diagnosed that the ABS system and the power steering system had failed. The dealer and manufacturer were not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 132,945.

Losing power steering pressure while driving the car: safety issue it appears Hard to steer the ML350

WHILE DRIVING DOWN THE HIGHWAY I SMELLED WHAT SMELLED LIKE WIRES BURNING THEN MY WINDSHIELD WIPERS TURNED ON BY ITSELF AND WIPED AT A VERY FAST PACE, THEN THE HORN STARTED BLOWING (ON ITS OWN) VERY LOUDLY, I PULLED OVER AT A TIRE SHOP AND I NOTICED SMOKE COMING FROM THE REAR PASSENGER DOOR PANEL. THE FIRE DEPARTMENT WAS CALLED AND THEY DISCONNECTED THE BATTERY. WHEN I SPOKE TO A MECHANIC I WAS TOLD THAT THERE WAS A RECALL ON THE WIRING HARNESS AND THAT WAS MORE THAN LIKELY THE PROBLEM.

TODAY, AND WHILE DRIVING ON A FREEWAY, MY CAR AND I ALMOST BURNED WHEN I TURNED ON THE DRIVER SEAT HEATER. I STARTED FEELING AN EXCESSIVE HEAT ON THE LEFT BACK SIDE. I STOPED ON THE RIGHT OF THE FREEWAY TO DISCOVER THAT THE SEAT LEATHER WAS BURNED WITH HEATING WIRE, WITH SMOKE COMING OUT FROM THE SEAT. MY SHIRT WAS DAMAGED WITH THE BURN. SEARCHING THE WEB, I FOUND MANY PEOPLE COMPLAINING ABOUT THE SAME ISSUE.

THE FRONT PASSENGER SEAT WILL NOT ENGAGE IN A LOCATION. IT SLIDES FORWARD AND BACKWARD AT WILL WHEN BRAKING OR ACCELERATING. I SEE THIS AS A MANUFACTURING DEFECT. MY DEALER SAYS I'LL NEED TO PAY FOR A COMPLETE NEW SEAT ASSEMBLY. ALL MY PASSENGERS SIT IN THE REAR. THANKFULLY, THEY ARE FEW. OTHERWISE I LOVE THE CAR'

WHILE DRIVING MY TURN SIGNALS, BRAKE LIGHTS, WINDSHIELD WIPERS, SEAT CONTROLS, AND I'M NOT SURE WHAT ELSE BECAME INOPERABLE. ALSO THE SRS WARNING DISPLAYED MEANING THE AIRBAGS WERE MALFUNCTIONING. SEEMS THAT THE SAM MODULE IS THE CULPRIT BUT NOTHING SHOULD BE ABLE TO STOP SUCH VITAL SAFETY ISSUES FROM HAPPENING ALL AT ONCE. I HAVE SEEN SEVERAL ARTICLES ABOUT THIS HAPPENING AND A RECALL IS NEEDED IN MY OPINION.

ON SEVERAL OCCASIONS, WHILE MOVING IN TRAFFIC, THE VEHICLE WILL JUMP FROM DRIVE TO NEUTRAL; THE ENGINE IS DISENGAGED AND REVS FREELY. THE VEHICLE WILL NOT ENGAGE BACK INTO DRIVE UNTIL THE IGNITION IS COMPLETELY TURNED OFF, WHICH LOCKS THE STEERING WHEEL, SO THE DRIVER MUST EXIT THE TRAFFIC LANES WITH NO POWER BEFORE THE VEHICLE CAN BE RESTARTED. THIS HAS ALMOST CAUSE A COLLISION AS THE DRIVER HAS NO CONTROL OF THE CAR BUT MUST EXIT HIGH SPEED TRAFFIC LANES, OR COME TO A COMPLETE STOP IN THE MIDDLE OF A FREEWAY.

CONDUCTOR PLATE TRANSMISSION ISSUE

GAS GAUGE DON'T WORK AND INTERIOR STRONG FUEL SMELL NEAR LEFT BACK WHEEL WELL.

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE REAR PASSENGER SIDE BRAKE LIGHT ILLUMINATED AND REMAINED LIT EVEN WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS UNOCCUPIED AND PARKED IN THE DRIVEWAY OF THE RESIDENCE WHEN A NEIGHBOR INFORMED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT STATED THAT THE CAUSE OF THE FIRE WAS DUE TO AN ELECTRICAL FAILURE. THE POLICE WAS ALSO PRESENT, BUT NO REPORT WAS FILED. THERE WERE NO INJURIES. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE CONTROL MODULE PREMATURELY CORRODED AND THE DEALER (MERCEDES-BENZ OF SACRAMENTO, 1810 HOWE AVE, SACRAMENTO, CA 95825,1810 HOWE AVE, SACRAMENTO, CA 95825) FAILED TO ENSURE THAT THE MODULE CASE WAS COVERING THE AREA WHEN THE VEHICLE WAS SOLD. THE DEALER STATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL AND REFUSED TO PROVIDE A SOLUTION. THE FAILURE WAS REPORTED TO THE MANUFACTURER AND THE CONTACT WAS WAITING TO DETERMINE IF THEY COULD ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ON APRIL 22, 2017 I PRESSED THE DRIVER SIDE SEAT WARMER BUTTON AND A FEW MINUTES LATER BEGAN TO FEEL BURNING AND SMELLING SMOKE. DETERMINED MY SEAT WAS ON FIRE AND DEPRESSED THE BUTTON AGAIN AND STOPPED THE FIRE. I WAS ON A CITY STREET AND ABLE TO PULL OVER. I HAVE CONTACTED MBUSA.

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ ML350. AFTER ACTIVATING THE SEAT WARMERS, THE DRIVER'S SEAT BECAME VERY HOT AND THE CONTACT SMELLED A BURNING ODOR. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THE SEAT WAS BURNED ON THE LEFT SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SEAT WAS UNPLUGGED, BUT THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

REVERSE PULLING OUT OF DRIVEWAY AT SLOW SPEED THEN STOPPED. ON DRIVE POSITION, VEHICLE JERKED FORWARD WHEN GAS PEDAL WAS APPLIED. THIS HAPPENED TWICE AT SAME SITUATION ABOUT SAME TIME.THEN AT THE FREEWAY, IN STOP AND GO TRAFFIC VEHICLE BRAKES FAILED AND HIT A BIG-RIG TRUCK. NO WARNING LIGHT THAT CAME ON. I PRESSED FOOT PEDAL HARD BUT VEHICLE DID NOT STOP AND CONTINUED ROLLING UNTIL IT REAR ENDED THE TRUCK. LUCKILY OUR SPEED WAS 0-5 MPH AND NO INJURY TO MY 2 PASSENGERS. CHP ASSISTED US. VEHICLE WAS NORMAL WHEN PULLED OVER TO THE SHOULDER. I HAD IT TOWED TO NEAREST MERCEDES BENZ DEALERSHIP. PER SERVICE MINDER, VEHICLE UNDERGO REGULAR MAINTENANCE AND IS SERVICED BY SAME DEALERSHIP.

SERPENTINE BELT SYSTEM. WHILE DRIVING ON ROAD AT THE HIGHWAY SPEED, ONE OF THE IDLER PULLEYS LOCKED UP DUE TO THE FAILED BEARING, LEADING TO DAMAGING/BRAKING SERPENTINE BELT. THAT LED TO LOSS OF STEERING (LOSS OF POWER STEERING) AND OVERHEATING THE ENGINE. CREATED A VERY DANGER SITUATION AND LEFT MY FAMILY STRANDED MANY MILES AWAY FROM HOME. VERY COSTLY TOWING SERVICE AND REPAIR.

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE LIGHTING HARNESS BURNED THE BULBS WITHOUT WARNING. THE CONTACT STATED THAT THE LIGHTS REMAINED ILLUMINATED AND REQUIRED THE CONTACT TO MANUALLY DISCONNECT THE FUSES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE RECURRED SEVERAL TIMES AND WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 105,502.

SAFETY ISSUES BEING OBSERVED ON ML 350 2007 OBSERVATIONS (MY WIFE & I HAVE BOTH EXPERIENCED): AUTOMATIC TRANSMISSION , EXPERIENCING LIMP MODE CREATING A SAFETY ISSUES WHICH CANNOT BE FORESEEN, CAN HAPPEN ANY TIME THE PROBLEM OCCURS WHEN YOU LEAST EXPECT IT AND UNPREDICTABLE, IT WILL BE DRIVING FINE AND THEN ALL OF A SUDDEN IT WILL START LOSING POWER IN TRAFFIC & DRAG DOWN. ALSO, THE VEHICLE WILL START SHIFTING BY ITSELF FROM ONE GEAR TO ANOTHER & THE SPEED OF THE CARS STARTS TO CRAWL, LIKE "LIMP MODE" THE IDLE SPEED STARTS TO REV UP, CAR IS NOT INCREASING THE SPEED AS ONE WOULD EXPECT ONCE NORMALLY WHEN PRESSING ON THE GAS PEDAL. ONE HAS TO PULL OVER IF THEY CAN OR STUCK IN THE STREET ONE IS DRIVING WHICH I EXPERIENCED AND TRIED TO PULL OVER & HAD ISSUES. I BASICALLY HAD TO TURN THE ENGINE OFF IN THE MIDDLE OF THE ROAD WHILE DRIVING AND HOPED THE CAR WOULD START BACK AGAIN, I HAD TO REPEAT THIS SEVERAL TIMES AS I EXPERIENCED THE DRAG DOWN AND GEARS GOING DOWN. VERY SCARY INCIDENTS WITH CHILDREN & WIFE IN THE CAR WHEN I WAS COMING BACK FROM AN OCCASION (I.E. DRIVING BACK HOME). TOLD BY DEALER ON 10/11/16: CODE 0717 & 0718 & NOT COVERED UNDER WARRANTY 4 YEARS/50K POTENTIALLY RELATED ISSUE: CODE 064 INCIDENT HAD OCCURED SEVERAL TIMES NOW IN THE LAST FEW WEEKS

I PRESS THE SEAT HEATING BUTTON FOR THE DRIVER SIDE WHILE SITTING IN MY DRIVEWAY ABOUT A MINUTE LATER I SMELLED SOMETHING BURNING I TURNED VEHICLE OFF TO INVESTIGATE. TWO DAYS LATER I NOTICE A HOLE ABOUT THE SIZE OF A HALF A DOLLAR IN THE LOWER LEFT SIDE OF THE SEAT.

1) CAR IS HAVING RECURRING ISSUE WITH SEAT BURNING DUE TO SEAT HEATER. DEALER CORRECTED ISSUE BUT ISSUE PERSISTS. NOT ABLE TO TURN HEATER ON. DEALER CLAIMS ISSUE IS FIXED BUT WHEN HEAT SEATER IS TURNED ON, BURNING SMELL AND SMOKE FILLS CAR. ADVISED DEALER THAT CAR IS LEAKING WATER IN SINCE NOTICED WATER ON THE TRUCK IN THE REAR WHERE THE COMPUTERS ARE. ONCE WATER IS IN, ALL SORTS OF ELECTRICAL LIGHT ISSUES HAPPEN WITH THE CAR. 2) CAR IS HAVING TRANSMISSION ISSUE. UPON RESEARCH, IT SEEMS ML350 HAS THIS RECURRENT ISSUE. CANNOT UNDERSTAND WHY BENZ IS NOT HAVING THIS RECALL. CAR STOPS MOVING IN THE MIDDLE OF HIGHWAY. CANNOT GET IT TO RUN. HAVE TO TURN THE CAR OFF, PUSH IT ASIDE AND TRY MULTIPLE TIMES FOR CAR TO MOVE.THIS IS EXTREMELY DANGEROUS WITH KIDS INSIDE TRUCK SINCE THAT IS THE REASON WHY I BOUGHT TRUCK FOR OVER MORE THAN 35 K. DEALER CLAIMS ITS A TRANSMISSION COVER VALVE BODY BUT DOES NOT GUARANTEE REPAIRS. DEALER STATES EVEN AFTER THIS REPAIR, THE ISSUE COULD PERSIST AND TRANSMISSION NEEDS TO BE REPLACED WHICH COULD COST ANOTHER 4000 USD IN ADDITION TO 2000 TO CHANGE PLATE. IT IS OBVIOUS MERCEDES BENZ HAS LET US DOWN AND ALSO HAS MADE IT DANGEROUS FOR US TO DRIVE THEIR CARS. PLEASE INVESTIGATE THIS ISSUE. IF YOU GO ONLINE, EVERYONE WITH THIS TRUCK IS HAVING THIS ISSUE AND IS SHELLING DOLLARS OUT TO MERCEDES DEALERS FOR FIXES THAT ARE NOT GUARANTEED.

I BACKED CAR OUT OF GARAGE AND ALL INSTRUMENTS ON PANEL STARTED TURNING IN OPPOSITE DIRECTIONS. MY LIGHTS BLINK OFF AND ON ,MY CLOCK REWINDS , ,MY RADIO LIGHT GET BRIGHT THEN TURNS DARK. THIS CAR IS GARAGE KEPT SO WHY IS ELECTRICAL SYSTEM BAD .THESE THINGS HAPPEN WHEN IT IS STATIONARY AND IN MOTION ALSO POWER STEERING LEAK

I WAS LEAVING MY SON'S FOOTBALL GAME AND GOING TO THE SCHOOL TO PICK HIM UP. ITS 1.75 MILES FROM FIELD TO SCHOOL. I TURNED ON MY DRIVERS SEAT AND BEFORE I REACHED THE SCHOOL, I FELT A BURNING IN THE LOWER LEFT SIDE OF SEAT. I REACHED DOWN TO FEEL WHAT WAS BURNING AND REALIZED IT HAD BURNT A HOLE IN SEAT AND THROUGH MY COAT. I IMMEDIATELY TURNED OFF THE SEAT. UPON PARKING AT THE SCHOOL, I GOT OUT TO LOOK AT WHAT HAD HAPPENED. HOLE IS ABOUT THE SIZE OF A QUARTER. CAR HAS APPROXIMATELY 93,000 MILES.

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. WHILE DRIVING APPROXIMATELY 30 MPH AND ACTIVATING THE SEAT WARMER, THE LEFT SIDE OF THE DRIVER SEAT WAS EXTREMELY HOT AND BURNED THE CONTACT'S SHIRT AND LEFT ARM. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT NOTICED THAT THERE WAS SMOKE EMITTING FROM THE DRIVER SEAT AND TURNED OFF THE SEAT WARMER. THE FAILURE BURNED THE LOWER LEFT SIDE OF THE DRIVER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,653.

WE ARE HAVING SOME SERIOUS ISSUES WITH OUR MERCEDES BENZ ML350, 2007. THE SAFETY HAZARD CONCERNS US DEEPLY. BASED UPON OUR RESEARCH, WE HAVE DISCOVERED THAT THIS IS A COMMON PROBLEM. OTHERS ARE FACING THE SAME ISSUES WITH THIS VEHICLE. THIS PROBLEM OCCURS WHEN YOU LEAST EXPECT IT. IT WILL BE DRIVING FINE AND THEN ALL OF A SUDDEN, IT WILL LOSE ALL POWER IN THE TRAFFIC WHERE YOU ARE TOTALLY HELPLESS AND UNABLE TO PULL OVER. THIS IS VERY DANGEROUS BECAUSE THE VEHICLE SLOWS DOWN UNEXPECTEDLY WHICH CAN CAUSE A MAJOR ACCIDENT. EXAMPLE: WHEN YOU ARE CROSSING A HIGHWAY; YOU THINK THE VEHICLE WILL DRIVE NORMAL. BUT THEN ALL OF A SUDDEN IT DRAGS. THEREFORE, YOU WILL HAVE TO CRAWL. EACH TIME WE HAVE TO RESTART THE VEHICLE. IT APPEARS THAT THE VEHICLE RESETS ITSELF WHEN THE ENGINE IS TURNED OFF. THEN THE VEHICLE PROCEEDS AS NORMAL. ANOTHER EXAMPLE: IT WON'T SHIFT FROM SECOND GEAR TO THIRD, AND YOU CAN ONLY CRAWL 10-40 MPH. IT REFUSES TO SHIFT ANY MORE. OTHER DRIVERS AROUND US ON THE ROAD BECOME EXTREMELY IMPATIENT AND START SCREAMING AND USING VIOLENT GESTURES. ANOTHER TIME, I WAS COMING OFF A HIGHWAY MERGING TO THE ACCESS ROAD. THE VEHICLE SLOWED DOWN. I PRESSED ON THE GAS, THE ENGINE REVVED UP BUT THE CAR SLOWED DOWN TO ABOUT 35MPH AND A 18 WHEELER BEHIND US ALMOST HIT US BY SWERVING TO AVOID A MAJOR ACCIDENT. I HAD TO CRAWL ON THE ACCESS ROAD WITH FAST MOVING TRAFFIC. THERE ARE OTHER REPORTS WITH THE 2007 MERCEDES BENZ ML350 POWER TRAIN (TRANSMISSION) TO HAVE THESE ISSUES. THE REPORTS

DRIVING ON 295 ON NEW JERSEY PARKWAY AT 60 MPH WITH SEAT HEATER TURNED ON. SEAT HEATER CAUGHT ON FIRE AND BURNED A HOLE, THE SIZE OF A HALF DOLLAR IN LEATHER SEAT ON THE LEFT SIDE OF DRIVER SEAT. THE LEFT SIDE OF LOWER BACK. SMOKE CAME OUT OF THE SEAT AND DAMAGED AND BURNED A HOLE IN THE LEATHER SEAT AND BURNED A HOLE IN MY COAT. CALLED THE DEALERSHIP SAME DAY SAID THERE WAS NO RECALLS. ALSO ENGINE LIGHTS REMAIN ON HAD IT FIXED ONCE STILL REMAINS ON AND BRAKES LIGHTS ALSO GOING OUT. *TR

DRIVER'S SIDE SAM MODULE SHORTED DUE TO WATER ENTERING THE CARGO COMPARTMENT. ALSO, LIFTGATE INOPERABLE DUE TO WATER ENTERING THE CARGO COMPARTMENT AND DAMAGING THE MODULE. INSTRUMENT CLUSTER LIGHTS REMAIN ON AFTER EXITING THE VEHICLE AND WARNING LIGHTS FLASH EVERY 8 TO 10 SECONDS UNTIL BATTERY DRAINS. 2009 AND LATER ML350 RECALLED FOR WATER INTRUSION INTO THE CARGO COMPARTMENT VIA A DEFECTIVE TAIL LIGHT ASSEMBLY SEAL AND SUBSEQUENT FIRE HAZARD TO THE LIFTGATE MODULE. WATER FOUND IN OTHER CAVITIES OF THE 2007 ML350. AFRAID OF THE FIRE HAZARD FOR THE 2007 ML350 AS WELL. DEALER SAYS 2007 ML350 NOT AFFECTED BY RECALL NUMBER 2009030003. *TR

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING 50 MPH WITH THE DRIVER'S SIDE SEAT HEATER ACTIVATED, BURNING FUMES EMITTED INTO THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED A HOLE IN THE LOWER SIDE OF THE DRIVER'S SIDE SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.

TOO ALL THERE HAS NOT BEEN AN ACCIDENT MY COMPLIANT IS I BOUGHT THE ABOVE MENTIONED VEHICLE FROM THE RICHMOND VA CARMAX AND HAS BEEN BACK SEVERAL TIMES AND EVEN SPOKE WITH THE STORE MANAGER [XXX] AND THE REGION MANAGER WHOM WAS VERY NASTY TO BE ABOUT THE PROBLEM WITH THIS VEHICLE AND TO HAVE ME KEEP COMING BACK OVER 5 TIMES IN JUST TWO MONTHS AND STILL HAVE NOT FIXED THE PROBLEM. I RECENTLY SAW THE SPECIAL THAT 60 MINUTES HAD ABOUT YOUR FRAUDULENT ACTIVITIES FROM YOUR. I NOW UNDERSTAND WHY I HAVE A VEHICLE THAT IS NOT PERFORMING FOR THE MONEY I SPENT. I CALLED ON SEVERAL OCCASION AND SPOKE WITH THE REGION MANAGER HIS NAME ESCAPES ME BUT I BELIEVE IT'S [XXX] OR SOMETHING PRETTY CLOSE. I CALLED IN ENOUGH TIME TO DO THE BUY BACK BUT HE INSIST THEY WOULD TAKE CARE OF IT AND THEN WHEN IT WAS NOT RESOLVED HE THEN MENTION IT WAS PAST THE BUY BACK TIME, YES HE PULLED A QUICK ONE ON ME AND I TOLD HIM IT WAS BOUGHT TO HIS ATTENTION BEFORE THE BUY BACK TIME BUT HE STATED IT WAS THE DATE WE WERE SPEAKING GOING FORWARD AND IF HE TOOK IT BACK I WOULD LOSE QUITE A BIT. I'M SO UNHAPPY BUT I TRULY SEE WHY PEOPLE HAVE PUT YOUR COMPANY ON BLAST. THE 60 MINUTE STORY IS EXACTLY WHAT I EXPERIENCED. THE ONLY PLEASANT EXPERIENCE WAS WITH [XXX] MY SALES PERSON AND HE KNEW YOU GUYS HAD GAVE ME A BAD DEAL AND HIS HANDS WERE TIED. I WAS ACTUALLY THERE WHEN HE TIRED TO HELP ME BUT HE LATER TOLD ME HIS JOB WAS ON THE LINE. I WILL BE CONTACTING THE BBB TO SEE WHAT MY OPTIONS ARE. I WILL ALSO PLAN TO HAVE T

WIFE WAS IDLING IN CAR WITH SEAT HEATER TURNED ON. SEAT HEATER CAUGHT ON FIRE AND BURNED HOLE THE SIZE OF A HALF DOLLAR IN THE LOWER AREA OF THE SEAT IN THE AREA OF MY WIFE'S LOWER BACK. SMOKE CAME OUT OF THE SEAT AND MY WIFE'S COAT WAS DAMAGED. BROUGHT INTO DEALERSHIP SAME DAY AND ARE WAITING FOR THEIR EXPLANATION.

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

POWER STEERING BEGAN MAKING LOW PITCHED HUMMING NOISE, WHICH LED ME TO DISCOVER A POWER STEERING FLUID LEAK. UPON DOING RESEARCH ONLINE, AND TALKING TO MERCEDES TECHS, I'VE FOUND THIS TO BE A VERY COMMON PROBLEM WITH THESE VEHICLES. IT CAN AND HAS LED TO POWER STEERING / RACK FAILURE AND IS A MAJOR SAFETY HAZARD. *TR

STARTED MY 2007 MERCEDES BENZ ML 350 WITH ONLY 46,000 MILES DRIVEN AND PULLED ONTO MAJOR STREET IN JACKSONVILLE, FL. CAR WOULD NOT SHIFT FROM FIRST GEAR - COULD NOT GET IT TO GO OVER 20 MPH. CARS WHIZZING BY ME. SURPRISED I DIDN'T GET HIT. TOOK THE CAR TO MERCEDES DEALER. FIRST PROBLEM ON ESTIMATE IS: "REPLACE TRANSMISSION ELECTRICAL PLATE (FAULTY TRANSMISSION ELECTRICAL PLATE)". MB ADMITS 722.9 TRANSMISSION IS FAULTY. HOWEVER, THEY WILL ONLY ACCEPT RESPONSIBILITY TO REPAIR VEHICLES IN WARRANTY. MY VEHICLE IS OUT OF WARRANTY BY # OF YEARS, NOT MILEAGE. A CAR SHOULD NOT NEED TRANSMISSION WORK AT 46,000 MILES. WENT ONLINE TO RESEARCH AND THIS IS A PROBLEM OF MANY CARS WITH 722.9 TRANSMISSION. MY COST TO FIX WILL BE $1100 FOR THE TRANSMISSION ELECTRICAL PLATE. IN ADDITION, RECEIVED A CALL AFTER 3 DAYS IN SHOP THAT THEY WILL ALSO NEED TO REPLACE THE TORQUE CONVERTER. THE DEALER IS COPING THE COST TO REPLACE THE TORQUE CONVERTER. CAR IS STILL IN THE SHOP. I AM REPORTING BECAUSE THIS IS A SAFETY ISSUE. IF THE GEARS WILL NOT CHANGE WHEN YOU PULL INTO TRAFFIC, HOW LONG WILL IT BE BEFORE SOMEONE IS SERIOUSLY INJURED. ANOTHER COMPLAINT LISTED ONLINE WAS THAT THE CAR JUMPS OUT OF GEAR ON EXPRESSWAY. I THINK THERE SHOULD BE A RECALL ON ALL CARS WITH THIS TRANSMISSION. THE DEALER IS WORKING WITH ME AND HAS PROVIDED A LOANER CAR. HOWEVER, I THINK MERCEDES BENZ SHOULD BE REPAIRING THIS PROBLEM ON ALL CARS THAT HAVE THE PROBLEM, WHETHER IN WARRANTY OR OUT, AT THEIR COST. *TR

THE DRIVER SEAT CAUGHT ON FIRE DUE TO A MALFUNCTIONING SEAT HEATER. A WHOLE THE SIZE OF A DIME BURNED THROUGH THE SEAT AND THE FLAME BURNED A HOLE INTO THE COAT OF THE VEHICLE'S DRIVER. *TR

PER AN E-MAIL SENT TO DAIMLER AG-MERCEDES, I HAVE A 2007 ML350 WITH ONLY 66,000 MILES WHICH IS NOT SAFE TO DRIVE AS THE CAR IS NOT SHIFTING FROM 1ST TO 2ND GEAR. THE FACTS ARE: THERE HAVE BEEN MANY INSTANCES, REPORTS, & COMPLAINTS TO MERCEDES WHERE THIS HAS HAPPENED. IT IS NOT SAFE & THE MERCEDES CAR SHOULD BE RECALLED FOR REPAIR.IT SHOULD NOT BE OCCURRING AT ALL ESPECIALLY WITH ONLY 66,000 MILES. CAR HAS BEEN TAKEN TO THE SARASOTA, FL MERCEDES DEALER. COST IS $1,700 WHICH SHOULD BE COVERED & CORRECTED BY MERCEDES. WE CURRENTLY HAVE 2 MERCEDES & HAVE HAD MERCEDES FOR 20 YEARS THIS IS AN UNSAFE SITUATION; IT HAS OCCURRED WITH OTHER CARS; AND MERCEDES HAS RECEIVED MANY COMPLAINTS. THIS IS NOT A REPAIR ISSUE; IT IS A SAFETY ISSUE. THE SPEED SENSOR THAT MERCEDES IS REPAIRING IS A HAZARDOUS SITUATION DUE TO THE FACT THAT THE CAR STOPS SHIFTING TO ANY GEAR WHEN LEAVING A STOP SIGN OR TRAFFIC LIGHT AND WILL NOT ACCELERATE. THIS IS PARTICULARLY DANGEROUS IN HIGH TRAFFIC AREAS. WE HAVE HAD MERCEDES FOR 20 YEARS & ARE AWARE THAT REPAIRS ARE COSTLY, BUT THIS IS A SAFETY ISSUE. THIS IS A PROBLEM THAT SHOULD NOT BE OCCURRING AND IT SHOULD BE THE RESPONSIBILITY OF MERCEDES TO CORRECT IT. IT WOULD BE PRUDENT OF MERCEDES TO ISSUE A WARNING OF THE POSSIBILITY OF TRANSMISSION ERROR. THANK YOU FOR YOUR ASSISTANCE AND COOPERATION.

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WARMER WAS ACTIVATED AND THERE WAS A BURNING SMELL EMITTED AS THE TEMPERATURE BECAME EXTREMELY HOT. THE DEFECT RESULTED IN A BURNED HOLE IN THE SEAT CUSHION AND THROUGH THE CONTACT'S CLOTHING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED TO THE CONTACT THAT THE SEAT BACK WARMER WAS FAULTY AND THEY WOULD NEED TO PERFORM FURTHER INVESTIGATIONS TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000. UPDATED 11/4/13*CN UPDATED 11/14/13*JB

CHECK ENGINE LIGHT STAY ON: CODE 0060 = CONTINUOUS CAMSHAFT ADJUSTMENT ( RIGHT ) : INCORRECT POSITION OF THE EXHAUST CAMSHAFT ( P000B ). *TR

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT THERE WAS A BURNING SMELL INSIDE VEHICLE. THE ALTERNATOR AND BATTERY WARNING LIGHTS WERE ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO INSPECTED THE VEHICLE AND FOUND WATER IN THE SPARE TIRE COMPARTMENT. THE WATER ENTERED THE LIFT GATE CONTROL MODULE AND CAUSED THE MODULE TO SHORTEN AND BURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000.

AS I WAS TRAVELING IN CHICAGO PROPER THE TEMPERATURE WAS APPROXIMATELY 18 DEGREES OUTDOORS SO WE TURNED ON THE CITY WARMERS AGAINST THE CHILL... MY PASSENGER NOTED A SMELL OF SMOKE IN THE CAR WHICH AT THE TIME I DID NOT... SUBSEQUENTLY THE SMELL BECAME MORE PREVALENT, THE DRIVERS SIDE SEAT BECAME HOT AND BEGAN TO SMOKE, MY CLOTHES CAUGHT FIRE BURNING WHOLES IN MY OUTER COAT, MY PULLOVER SWEATER AND MY TEE SHIRT FINALLY REACHING MY FLESH... WE WERE ABLE TO TURN THE SEAT WARMER OFF, I WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD AND GET OUT AND REMOVE THE CLOTHING THAT WAS DAMAGED... A WHOLE ABOUT THE SIZE OF A 1/2 DOLLAR WAS BURNED IN THE LEATHER OF THE DRIVERS SEAT... *TR

TL* THE CONTACT OWNS 2007 MERCEDES BENZ ML350. THE CONTACT STATED THE SEAT WARMER UNDER THE DRIVER'S SEAT HAD A SHORTAGE AND BURNED A HOLE IN THE SEAT. THE DEALER WAS NOTIFIED AND STATED TO BRING THE VEHICLE IN FOR INSPECTION. THERE WERE NO RECALLS RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,000.

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT APPROXIMATELY TWO MINUTES AFTER STARTING THE VEHICLE, BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT NOTICED A RED GLOW COMING FROM DRIVER SEAT, AND A HOLE BURNT THROUGH THE LEATHER SEATS. THE HOLE WAS APPROXIMATELY 2-3 INCHES IN DIAMETER. THE CONTACT WAS ABLE TO TURN OFF THE SEAT WARMER. THE CONTACT STATED THAT THE FUMES TRIGGERED AN ASTHMA FLARE AND CAUSED A SLIGHT BURN ON THE BACK. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 68,000.

AT APPROXIMATELY 65,556 MILES, MY POWER STEERING PUMP AND RESERVOIR AS WELL AS THE FRONT END SWAY BAR ENDS AND LINKS NEEDS TO BE REPLACED. ON A HIGH QUALITY TRUCK SUCH AS THIS 2007 ML 350 MERCEDES BENZ, THESE PARTS SHOULD NOT HAVE WORN OUT SO QUICKLY. *TR

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED. THE CONTACT MENTIONED THAT HE WAS ABLE TO MANEUVER TO THE SHOULDER AND ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THE TRANSMISSION SHIFTED GEARS INDEPENDENTLY. THE CONTACT MENTIONED THAT HE WAS ABLE TO MANEUVER TO THE SHOULDER AND TURNED THE ENGINE OFF IN ORDER TO RESET THE SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE AND CURRENT MILEAGE WAS 58,163. UPDATED 11/26/12 *CN UPDATED 11/30/2012 *JS