Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
:TAKATA RECALL" MY VEHICLE AIRBAG INFLATORS CONTAIN PHASE STABILIZED AMMONIUM NITRATE PROPELLANT WHICH COULD DEFECT OR RUPTURE IN A HEATED ENVIRONMENT. THE AIRBAG HASN'T RUPTURE OR THEY'S NO SCHEDULE DATE FOR A REPAIR BY TAKATA. NO ACCIDENT HAS OCCUR AS YET REATING TO THE AIRBAG
TAKATA RECALL. AS PER NOTICE I GOT I CALL MERCEDEZ DEALERSHIP AND THEY TOLD ME THAT TAKATA HAS RULED OUT MERCEDEZ BENZ FROM AIR BAG RECALL AND I DON'T NEED TO WORRY UNLESS THEY HEAR ANYTHING ELSE FROM TAKATA. I CALLED ROSWELL DEALERSHIP IN ATLANTA GA. I WOULD LIKE CONFIRMATION THAT THE AIR BAGS OF MY VEHICLE ARE OK..
TAKATA RECALL - DEFECTIVE AIRBAGS HAVE NOT BEEN REPLACED
GOT RECALL NOTICE BUT DEALER SAYS THEY DO NOT HAVE PARTS TO REPLACE THE AIR BAGS.
"TAKATA RECALL" I AM CONCERNED THAT I STILL HAVE NO IDEA WHEN TO EXPECT MY VEHICLE TO BE REPAIRED FOR THE RECALL. I HAVE REGISTERED WITH MERCEDES AND HAVE CONTACTED MY LOCAL DEALERSHIP. THEY TOO HAVE NOT BEEN GIVEN ANY INFORMATION AS TO WHEN TO EXPECT THE REPAIRS. I PURCHASED THE VEHICLE USED FROM A NON-MERCEDES DEALERSHIP HOWEVER AGAIN, HAVE REGISTERED IT WITH MERCEDES BENZ OF ANNAPOLIS FOR THE REQUIRED RECALL. NOTHING HAS HAPPENED TO THE VEHICLE, I AM JUST INQUIRING REGARDING THE RECALL AND WHEN I CAN EXPECT SOME ACTION.
TAKATA RECALL: THIS PROBLEM HAS NOT BEEN FIXED; NO REMEDY & NOW THE THE COMPANY HAS FILED FOR CHAP. 11. DO I WAIT FOR AN ACCIDENT FIRST TO GET THIS REPAIRED? THIS IS UNACCEPTABLE...
TAKATA RECALL LACK OF ACTION
AIR BAG HAS A RECALL CALLED DEALER BEEN WAITING ALMOST 2 YRS
TAKATA RECALL - WHEN I CONTACTED MY MERCEDES BENZ DEALER IN SMITHTOWN, NY, THE EXPLAINED THAT THEY CANNOT HELP ME WITH MY AIRBAG RECALL. I ALSO CALLED MERCEDES DIRECTLY MANY TIMES OVER THE PAST YEARS AND WAS NOT ABLE TO GET AN ANSWER ON WHEN OR HOW I CAN GET MY AIRBAG RECALL RESOLVED.
TAKATA RECALL - I CONTACTED THE MERCEDES DEALER AND WAS TOLD THEY HAVE NOT RECEIVED THE REPLACEMENT PART YET.
TAKATA RECALL MY DEALER, MERCEDES MT PLEASANT AND BAKER MERCEDES SAYS THEY DO NOT HAVE THE REPLACEMENT TO REPLACE MY AIRBAG. CAN YOU HELP? I DO HAVE A LETTER FROM MERCEDES DATED MAY 2916 TELLING ME TO GET A REPLACEMENT.
TAKATA RECALL ATTEMPTS TO HAVE DEFECT REPLACED HAVE BEEN FUTILE. CONTINUE TO REFER ME TO MBUSA AND ONLY GETTING A RECORDED MESSAGE DESPITE MAILINGS SAYING TAKE CARE TO DEALERSHIP FOR REPAIR. I'M BEING TOLD THEY HAVE NO NOTICE OF RECALL WHEN THERE IS!
WE'VE BEEN NOTIFIED OF THIS AIRBAG RECALL SINCE FEBRUARY 2016 AND HAVE BEEN TRYING TO GET THEM REPLACED. NO DEALER EVER HAS THE PARTS. IT HAS BEEN IMPOSSIBLE TO HAVE THEM REPLACED. IF INJURED OR WORSE WE WILL FILE A LAW SUITE.
TAKATA RECALL DEALER KEEPS STATING THAT THEY DO NOT HAVE PARTS FROM TEKATA. I NEED THIS TAKEN CARE OF BEFORE A TRAGEDY HAPPENS.
TWO ISSUES WITH MY ML350 2010 CAR - 1) ELECTRICAL - GAS GAUGE WENT TO ZERO WHILE DRIVING EVEN WHEN CAR WAS THREE QUARTERS FULL OF GAS. AFTER I STOPPED CAR AND RESTARTED ENGINE, GAS GAUGE WENT IMMEDIATELY BACK UP TO THREE QUARTERS FULL. 2) FAILED BRAKES - I WAS DRIVING INTO A PARKING SPOT SLOWLY USING BRAKES AND WHEN I WAS ABOUT TO COME TO A FULL STOP, THE BRAKES FAILED AND WOULDN'T STOP THE CAR COMPLETELY RESULTING IN ME DRIVING OVER A PARKING METER. IT FELT LIKE THE CAR ACCELERATED AS WELL AFTER HITTING PARKING METER BUT I WAS ABLE TO STOP CAR AFTER PRESSING ON THE BRAKES AGAIN. THANKFULLY NO ONE WAS HURT GIVEN SLOW SPEED AND NO ONE BEING ON SIDEWALK AT THE TIME.
ON AUGUST 1ST 2017 BOUGHT BRAND NEW BATTERY FROM MERCEDES-BENZ OF EASTON. INSTALLED IN NEXT COUPLE OF WEEKS WITHOUT ANY ISSUE. ON SEPT 12TH 2017 AROUND 2.45PM STARTED THE CAR(IN THE DRIVEWAY) AND WENT INSIDE TO GET MY MOBILE. WHEN I CAME OUT TO TE CAR, SAW BIG SMOKE INSIDE AND IMMEDIATELY SWITCHED OFF THE ENGINE. SAW FLAMES COMING UNDERNEATH OF PASSENGER SEAT AND IMMEDIATELY POURED WATER. LATER OBSERVED BATTERY IGNITED THE FLAMES AND EVEN TOP OF THE BATTERY STARTED MELTING. CALLED MBUSA AND REPORTED THE INCIDENT, AND WAS PROMISED THAT A SUPERVISOR WILL CALL BACK. WAITING TO HEAR BACK FROM MBUSA. IT WAS SO SCARY, AND I CAN'T EVEN IMAGINE WHAT IF THIS HAPPENED ON FREEWAY.
THERE HAS STILL BEEN NO REMEDY FROM MERCEDES FOR THE TAKATA BAG REPLACEMENT
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
BACK SEAT L&R PASSENGER SEAT BELTS WILL NOT RETRACT. THEY STAY EXTENDED CREATING A SAFETY ISSUE FOR BACK SEAT PASSENGERS.
TAKATA RECALL - MERCEDES RECALLED MY VEHICLE FEBUARY 2016 AND STILL WITHOUT A REMEDY MAY 2017. TRIED TRADING IN THE CAR, BUT DEALER WON'T TAKE THE VEHICLE DUE TO RECALL ISSUE. FIFTEEN MONTHS SHOULD BE AMPLE TIME TO RESOLVE A MAJOR SAFETY RECALL ISSUE SUCH AS THIS.
2010 BMW ML 350. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIR BAG RECALL. *SMD THE CONSUMER WOULD LIKE TO RETURN THE VEHICLE TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED BUT, DID NOT OFFER ANY ASSISTANCE. *JS
TAKATA RECALL. WE RECEIVED A NOTICE FROM MERCEDES THAT OUR CAR WAS PART OF THE RECALL DUE TO FAULTY TAKATA AIRBAGS AND THAT WE WOULD BE NOTIFIED WHEN THE PART WAS AVAILABLE SO WE COULD GET THE NECESSARY REPAIR. ALMOST A YEAR LATER, THERE ARE STILL NO PARTS AVAILABLE, ACCORDING TO OUR LOCAL MERCEDES SERVICE DEPARTMENT. THIS IS UNACCEPTABLE AND IS PUTTING MY FAMILY AT RISK EVERY TIME WE DRIVE OUR CAR. THESE PARTS NEED TO BE AVAILABLE!!
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE LED TAIL LIGHTS ARE FAILING. MY ASSESSMENT ON THIS ISSUE IS THAT WATER AND DEBRIS ARE ENTERING THE TAIL LIGHT DUE TO A GASKET OR SEAL THAT IS FAILING. DEALER AND MERCEDES DOES NOT WANT TO HELP, AND HAVE TOLD ME THEY WILL NO LONGER RESPOND TO MY EMAILS. IM GETTING THE RUN AROUND. ITS CLEARLY A SAFETY DEFECT/HAZARD, BASED ON TRANSPORT CANADA. THIS HAPPENS WITH NO WARNING, UNTIL ENOUGH LED'S ARE OUT THE MESSAGE TURNED ON.
VEHICLE WON'T GO INTO PARK, DRIVE, NEUTRAL, OR REVERSE WHEN I PUSH THE BUTTON TO TELL IT TO. VEHICLE'S TURN SIGNALS DON'T TURN ON WHEN I MOVE THE HANDLE UP OR DOWN TO TRY AND TURN THEM. IT HANDLE CLICKS AS IF IT IS TURNED ON BUT BLINKERS DO NOT TURN ON. ALMOST GOT HIT BY ANOTHER CAR WHEN THIS ACCRUED BECAUSE THE BLINKERS DIDN'T COME ON AND THE CAR DIDN'T SEE THAT I WAS STOPPING. VERY SCARY AND DANGEROUS SINCE I HAVE TWO SMALL CHILDREN.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
RECALL ON DRIVERS SIDE AIRBAG IN FEBRUARY 2016. RECALL INCOMPLETE. NO REMEDY FROM COMPANY(TK HOLDINGS INC.-TAKATA) THAT MADE THE AIRBAGS. I CANNOT TRADE IN MY CAR OR SELL IT WITH THIS RECALL... VALUE OF MY CAR IS WAY DOWN DUE TO THIS.
TAKATA RECALL- HASN'T BEEN RESOLVED YET.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO OPERATE INTERMITTENTLY. THE BULBS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. UPDATED 10/13/16*LJ *JS
TAKATA RECALL FOR TAKATA INFLATORS. MY CAR IS EQUIPPED WITH THESE AND I NEED THE RECALL WORK DONE. IT IS A MATTER OF SAFETY AND I AND MY FAMILY REALLY WOULD NEED TO GET THE RECALL WOK DONE, THANK YOU
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO RETRACT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
2010 MERCEDES ML350 LED STYLE BRAKE LIGHTS FAIL GRADUALLY, ONE LED OR ONE ROW AT A TIME, GRADUALLY DIMINISHING THE BRAKE LIGHT INTENSITY. BOTH THE RIGHT AND LEFT BRAKE LIGHTS ARE FAILING IN THE SAME MANNER. THE HAZARD OF LOSING VEHICLE BRAKE LIGHTS IS OBVIOUS.
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
PURCHASED CAR USED IN FEBRUARY 2015, HAD TO REPLACE RIGHT BRAKE LIGHT BULB THREE TIMES WITHIN THREE MONTHS. DEALERSHIP HAD TO REPLACE THE WIRE HARNESS ON BOTH TAILLIGHTS AS THE CONTACTS ON THE BRAKE LIGHT SOCKETS (BOTH SIDES) WERE DEFECTIVE. THE C230 MODEL HAD BEEN RECALLED FOR THIS VERY PROBLEM, HOWEVER, THE ML350 WAS NOT INCLUDED IN THE RECALL. I WOULD ADVISE THE NHTSA TO SEE IF OTHER MODELS OF THE MERCEDES HAVE BEEN HAVING THIS PROBLEM TO AVOID REAR END ACCIDENTS WHEN BRAKES FAIL. THE CAR IS ONLY FIVE YEARS OLD, AND HAS NOT BEEN IN AN AREA THAT SHOULD CAUSE EROSION OF FAILURE OF BOTH WIRING HARNESSES.
REAR SEATBELT STOPPED RETRACTING,PASSENGER SIDE.ALSO HAD ABS AND ESP WARNING INDICATORS COME ON,WAS TOLD ALL SENSORS SHOULD BE CHANGED BUT DUE TO AN EXTENDED WARRANTY BOUGHT THROUGH A USED CAR DEALER ONLY ONE SENSOR WAS CHANGED.THIS HAS HAPPENED TWO TIMES IN THREE YEARS
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ ML350. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,702. ....UPDATED 01/13/16 *BF *TR
THE RIGHT BRAKE LIGHT SENSOR GAVE A WARNING THAT THE BRAKE LAMP NEEDS REPLACING. WHILE MAKING ARRANGEMENTS TO REPLACE, THE LEFT BRAKE LIGHT BEGAN TO MALFUNCTION AND ALSO NEEDED REPLACEMENT. SINCE BOTH LED BRAKE LIGHTS FAILED WITHIN 3 MONTHS IT SEEMS TO BE A SYSTEMIC PROBLEM WITH MERCEDES BENZ LED LIGHTS. I REPORTED THE PROBLEM TO MERCEDES BENZ USA AND WAS TOLD THE VEHICLE IS OUT OF WARRANTY BUT THEY WOULD CALL THE LOCAL DEALER ON MY BEHALF AND SPEAK WITH THE MANAGER TO SEE IF THERE WAS ANYTHING THAT COULD BE DONE. WE REPLACED BOTH REAR LIGHT ASSEMBLIES AT A COST OF $832.44 AT THE DEALERSHIP IN DANBURY. MB OF DANBURY REDUCED THE LABOR CHARGE BY A SMALL PERCENTAGE. I HAVE ZERO CONFIDENCE THAT THIS WILL NOT HAPPEN AGAIN DURING THE LIFE OF THE VEHICLE.
MASSIVE DIESEL LEAK FROM THE TOP OF THE FUEL TANK WHEN FILLING UP. THEN CEL CAME ON AND CAR LOST POWER. GOING UPHILL IN A CRUISE CONTROL, STARTED WITH 60, BY THE END OF THE FAIRLY EASY HIL, IT WAS BARELY DOING 20. WHEN FILLING UP, DIESEL LEAKED ALL OVER THE PLACE FROM PASSENGER SIDE FUEL TANK. MAJOR SAFETY ISSUE, CAN CAUSE FIRE OR STRANDED ON HIGHWAY. SHOULD BE INVESTIGATED AND MAY BE FIXED AS RECALL. 400 MILES FROM HOME ON A HOLIDAY, WITH FAMILY. BARELY MADE HOME, WITH MY WIFE LOOKING BACK IF THERE THERE IS FIRE BREAK OUT. WHITE KNUCKLE DRIVE. FUEL SHOULD NEVER LEAK LIKE THIS.
ABS AND ESP WARNING INDICATORS CAME ON. WAS TOLD MY WARRANTY HAD JUST EXPIRED DAYS EARLIER AND THAT ONLY ONE SENSOR WAS BAD BUT THEY HAVE SEEN THIS QUITE OFTEN AND RECOMMENDING CHANGING ALL 4 SENSORS. I SAID IT SOUNDED LIKE A PRODUCT DEFECT AND COMPLAINED TO SERVICE MANAGER. HE SAID HE WOULD WARRANTY THE ONE BAD PART AND NOT TO WORRY ABOUT THE OTHERS. THAT'S FINE BUT WHAT ABOUT THE COMMONALITY OF THIS PART GOING BAD FOLLOWED BY OTHERS FAILING SHORTLY AFTERWARDS?
IDLER PULLEY SPLIT INTO PIECES DUE TO SEIZED BEARING. *TR
REAR SEATBELT FAILS TO RETRACT, STAYS OUT IN THE FULLY EXTENDED POSITION. THIS PREVENTS THE SEATBELT FROM RETAINING ANY PASSENGER USING THE SEATBELT. HAVE RESEARCHED MANY COMPLAINTS ON THIS SAME ISSUE. IT APPEARS THE RETRACT COMPONENTS DO NOT OPERATE PROPERLY. THIS IS A SAFETY ISSUE IN THAT YOU CANNOT TELL WHEN THE SEATBELT WILL MALFUNCTION. *TR
REAR PASSENGER SIDE SEAT BELT IS FULLY EXTENDED AND WILL NOT RETRACT. THE SEATBELT IS NOT OPERABLE, AND IS A SEVERE SAFETY CONCERN. *TR
REAR SEATBELTS FAIL TO RETRACT. I'M WAITING ON A CALL FROM THE DEALER'S SERVICE DEPARTMENT AS TO THE COST TO REPLACE THE REAR SEAT BELTS. I HAVE NEVER EXPERIENCED THIS PROBLEM IN ANY OTHER CAR BRAND. VERY DISAPPOINTED AND CONCERNED ABOUT COST TO REPLACE AS CAR IS OUT OF WARRANTY. HOWEVER, SINCE MY TWO YOUNG KIDS RIDE IN THE BACK ALL THE TIME I NEED FUNCTIONING SEAT BELTS. HAVE SEEN SOME OTHER SIMILAR COMPLAINTS AT VARIOUS ONLINE FORUMS. PERHAPS AN INVESTIGATION IS WARRANTED DUE TO THE SERIOUSNESS OF THIS ISSUE. *TR
THE IGNITION SWITCH NEEDED TO BE REPLACED BECAUSE THE CAR WAS NOT ABLE TO IDENTIFY THE ELECTRONIC KEY ANYMORE TO THE TUNE OF $1,300.00+ ON A FOUR YEAR OLD CAR, AT THIS PRICE POINT IS RIDICULOUS! ADDITIONALLY, A NEW KEY WAS NEEDED. *TR
AS DESCRIBED ABOVE. INSTEAD OF BLOWING A FUSE , FUSE HOUSING MELTED FROM FIRE AND HEAT REQUIRING REPLACEMENT OF THE ENTIRE HOUSING WITH ALL FUSES AND RELAYS. I BROUGHT IT UP TO MERCEDES BENZ ATTENTION AND THEIR RESPONSE WAS AS THE PART GOT REPLACED AT THIS POINT IT IS ONLY AN "ALLEGED" PROBLEM. THEY DO NOT WANT TO ACCEPT THEIR OWN SERVICE MECHANIC 'S DESCRIPTION OF WHAT HAPPENED. I AM AFRAID THIS CAR HAS ALL THE POTENTIAL OF BIGGER FIRE HAZARD AND POTENTIAL FOR ACCIDENTS AND DEATHS. I AM BRINGING THIS TO YOUR ATTENTION ONLY BECAUSE YOU MAY HAVE PRIOR REPORTS ON THIS MAKE AND MODEL AND I AM DOING MY CIVIC RESPONSIBILITY IT WAS UNFORTUNATE 14 PEOPLE HAVE TO DIE WITH GM IGNITION SWITCH PROBLEM. *TR
THE REAR SEAT BELTS ON THIS VEHICLE GET STUCK ALL THE WAY OUT AND WILL NOT RETRACT. THE CAR IS OUT OF WARRANTY AS OF THIS MONTH AND THE DEALER IS QUOTING AROUND $800 TO FIX THIS KNOWN ISSUE. HAVING A BROKEN RETRACTOR IS NOT SAFE AS WE CANNOT PUT TWO PEOPLE IN THE BACK SEAT OF OUR CAR. A TERRIBLE DESIGN TO HAVE A SEAT BELT BREAK WHEN VERY FEW PASSENGERS RIDE IN THE BACK SEAT EXCEPT FOR MY CHILD. PLEASE HELP AND PUT A RECALL ON THIS ISSUE. *TR
REAR PASSENGER SEAT BELTS WON'T RETRACT. THIS LEAVES THE BELTS LOOSE AND INEFFECTIVE WHILE DRIVING. *TR
WARNING LIGHT COMES ON: A) FRONT PASSENGER AIRBAG DISABLED, SEE OPERATORS MANUAL B) FRONT PASSENGER AIRBAG ENABLED, SEE OPERATORS MANUAL C) ESP WARNING LIGHT ALSO COMES ON ADULT PASSENGER IS ALWAYS SEATED AND WITH SEAT BELT ON WHEN THESE ERROR MESSAGES COME ON. VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT OVER 11 TIMES 6 OF THEM FOR THE AIRBAG ERROR MESSAGE! DEALER SERVICE DEPARTMENT CAN'T FIX IT WITHOUT AN ERROR MESSAGE? GOD FORBID THERE'S AN ACCIDENT AND THE PASSENGER IN MY VEHICLE GET SERIOUSLY HURT OR DIE DUE TO AIRBAG NOT DEPLOYING! THERE IS NO MONEY IN THE WORLD TO RECOMPENSE A LOSS OF A LOVED ONE!!! *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Mercedes-Benz ML350 → · Every ML350 year → · How the figures are calculated →