Page 8 of 12 · complaints 351–400 of 576

2009 Mercedes-Benz C300 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Exterior Lighting › Headlights
Filed Jan 26, 2016165,000 milesTN

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS OPERATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT WIRING WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

Exterior Lighting
Filed Jan 21, 201679,223 milesHI

BACKGROUND: IN 2014, THERE WAS A RECALL OF C-CLASS MERCEDES BENZ VEHICLES DUE TO CORROSION ON THE CONNECTORS OF THE REAR TAIL LIGHT CAUSING THE LIGHT TO FAIL. MERCEDES BENZ FIX FRONT LIGHT CONNECTORS - NEW ISSUE: LEFT FRONT PARKING LIGHT IS INOPERABLE AND THE DASHBOARD WARNING MESSAGE CAME ON. WENT TO THE DEALER TO HAVE THE PARKING LIGHT BULB REPLACED. THE MECHANIC VERIFIED THE CONCERN, REPLACING THE BULB DID NOT WORK. THE MECHANIC CHECKED AND FOUND THAT THE PARKING LAMP HARNESS HOLDER IS PEELING AND CORRODED CAUSING THE WIRE TO SHORT. MERCEDES BENZ WANTED ME TO PAY $1440.35 FOR THE REPLACEMENT OF THE ENTIRE LIGHT ASSEMBLY AND RECOMMENDED CHANGING THE RIGHT SIDE TOO EVEN THOUGH IT WAS OPERABLE. THE LIGHT ASSEMBLY ENCASES THE FRONT PARKING LIGHT BULBS (EYEBROW LIGHTS - 2 EACH) AND THE HEADLIGHT BULB. THE SERVICE ADVISOR, JEFF DECORTE INDICATED THAT HE SEES THIS ALL THE TIME WHICH IS WHY HE RECOMMENDED REPLACING BOTH SIDES OF THE ENTIRE LIGHT ASSEMBLIES. BULB HOLDERS AND CONNECTORS SHOULD BE REPLACED AT NO COST TO THE OWNER DUE TO THE PEELING AND CORROSION. PLEASE INVESTIGATE, THIS MAY BE POTENTIALLY ANOTHER RECALL EXCEPT NOW IT'S THE FRONT PARKING LIGHTS. PLEASE NOTE THAT MY CAR HAS ALWAYS BEEN SERVICED AT THE REQUIRED INTERVALS BY THE DEALER.

Air Bags
Filed Jan 19, 2016PR

THE VEHICLE HAD PARKED UNDER THE SUN, WITHOUT ANYONE INSIDE IT. THE DRIVER SIDE HEADREST AIRBAG WAS ACTIVATED. WE WENT TO THE DEALER (GARAGE ISLA VERDE) FOR WARRANTY, WE WERE INFORMED THAT THIS IS NOT COVERED BY THE WARRANTY, BESIDES BEING THE FIRST CASE OF ITS KIND, ACCORDING TO THEM. A WEEK LATER THE SAME THING HAPPENED TO THE HEADREST AIRBAG ON THE PASSENGER SIDE. AGAIN WE WERE INFORMED THAT THE GUARANTEE DID NOT COVER THAT ISSUE.

Electrical System
Filed Jan 17, 201658,000 milesNJ

I HAD TO STOP ON I95 HIGHWAY FOR AN EMERGENCY AND THE CAR WON'T START AGAIN. I WAITED FOR 20 MINS AND THE CAR STARTED. NEXT DAY, MY WIFE TOOK THE CAR TO OFFICE AND THE CAR HAD SAME ISSUE AND WAS UNABLE TO START. ALL ELECTRICAL WERE WORKING BUT THE ENGINE WAS NOT MAKING ANY NOISE FOR CAR STARTUP AND HAD TO TOW IT TO MECHANIC. BOTH THE TIMES CAR WAS STATIONARY, BUT FIRST TIME IT WAS ON HIGHWAY DUE TO AN EMERGENCY AND IT WAS QUITE SCARY. THE MECHANIC SAID THE C300 HAVE COMMON EIS FAILURE, WHICH NEED TO BE REPLACED.

Electrical System
Filed Jan 4, 201650,000 milesNY

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT AFTER PUTTING THE KEY INTO THE IGNITION, THE SWITCH FAILED TO OPERATE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Engine
Filed Dec 31, 201570,000 milesCA

LAST WEEK TOOK VEHICLE TO GET SERVICED AT MERCEDES BENZ OF BEVERLY HILLS. WHEN I GOT IT BACK I HEARD A WHISTLING/FLAPPING NOISE. IMMEDIATELY RETURNED TO MERCEDES SERVICE. WAS TOLD ITS NOTHING OF CONCERN IF THE NOISE ONLY HAPPENS IN THE MORNINGS AND DISSIPATES WHEN DRIVING. EXPRESSED CONCERN ABOUT A 1100 MILE ROAD TRIP AHEAD AND WANTED TO MAKE SURE IT WAS SAFE TO DRIVE. WAS REASSURED IT WAS JUST FINE. UPON ARRIVING AT MY DESTINATION THE NOISE ESCALATED NON-STOP COME TO FIND OUT IT WAS THE BELT TENSIONER ON MY VEHICLE. THE SERPENTINE BELT WAS NEARLY SHREDDED. THE VEHICLE HAD ABOUT 70,000 MILES ON IT. AFTER DOING SOME QUICK SEARCH ONLINE, IT SEEMS THAT THIS IS NOT AN ISOLATED ISSUE, BUT RATHER A WIDESPREAD ISSUE WITH THIS VEHICLE. I'M PISSED THAT THE SERVICE ADVISOR PLAYED STUPID AS IF THIS WAS NOT A KNOWN WIDESPREAD ISSUE AND PUT MY SAFETY AT RISK. I'VE READ SOME OWNERS HAVE HAD THIS FAILURE WITH AS LITTLE AS 15,000 MILES AND SO FORTH. MERCEDES IS A FRAUD AND ARE WELL AWARE OF THESE ISSUES THEY JUST HOPE ITS NOT APPARENT WHILE THE VEHICLE IS STILL UNDER WARRANTY.

Electrical System
Filed Dec 30, 2015CA

THE VEHICLE DID NOT RECOGNIZE THE KEY & DIDN'T TURN ON AND WAS NOT SHOWING AS PARKED. CALLED AAA TO CHECK THE BATTERY BUT WAS NOT IT. CALLED TOWING SERVICE TO GET THIS MOVED TO MY MECHANIC & TURNS OUT THIS IS DUE TO BAD ELECTRONIC STEERING LOCK MECHANISM & ONLY DEALER CAN GET THIS REPLACED AND PROGRAMED WHICH COSTED ME $1200. CHECKED & TURNS OUT THIS IS A COMMON PROBLEM WITH 2009 C300. WHY IS IT NOT BEING RECALLED??? THIS CAN BE VERY DANGEROUS WHEN ON THE ROAD!!! HAPPENED RIGHT BEFORE CHRISTMAS SO HAD TO WAIT 2 DAYS FOR MY MECHANIC TO CHECK & TOWED AGAIN TO DEALER AND NOW I'M STILL WAITING FOR THE CAR WITHOUT A CAR FOR A WEEK. THIS IS VERY DISAPPOINTING SINCE I THOUGHT MERCEDES WAS KNOWN FOR SAFETY. HOPE THEY WILL RECALL THIS ISSUE & RE-IMBURSE THE COST. *JS

Electrical System
Filed Dec 30, 2015101,472 milesFL

CAR WAS AT THE PARKING FRONT OF MY HOME, ABOUT TO GO TO WORK , CAR WON'T START , NO WARNING , NOTHING, COMPLETELY DEAD, HAD TO BE WITHOUT CAR FOR A WEEK, REPAIR COSTS 1,200. TOWED TO MERCEDES SERVICE. SPECIFIC ISSUES WAS STEERING COLUMN LOCK FAILED. I HAVE SO MANY ISSUES WITH THIS CAR, LIGHTS, WINDOWS, TIRES, CONTROL POWER FAILS MANY TIMES WHEN CAR IS IN DRIVING MODE. SO MANY OWNERS HAS SAME PROBLEMS, IT IS A SAFETY ISSUES WHY THIS WASN'T REPORTED AND RECALL ON THIS ONE. THOUGHT MERCEDES CARS ARE MOST RELIABLE, OBVIOUSLY THAT'S NOT TRUE . *JS

Electrical System
Filed Dec 29, 201594 milesMA

WITHOUT A WARNING OR ANY DASHBOARD LIGHTS MY CAR DID NOT START ONE MORNING, IT MADE A GUNCK SOUND AND ABSOLUTELY NOTHING WOULD TURN ON. MY NEIGHBOR THEN TRIED TO JUMP START THE CAR AND ONLY THE RADIO WOULD TURN ON. I THEN CALLED AAA WHO WAS THE ABLE TO START MY CAR AND SAID THE BATTERY WAS GOOD AND THAT I SHOULD BE OKAY TO DRIVE. (I HAD LEFT NOTHING ON THE NIGHT BEFORE) I THEN WENT ON A 3 HOUR DRIVE DURING THE CHRISTMAS BREAK AND ABOUT AND HOUR IN THE CAR BEGAN ACTING WEIRD ALMOST AS IF IT WANTED TO SHUT OFF, AND RANDOMLY A SERVICE "ABS AND ESP" AND "AIR BAG" AND FEW OTHER THINGS WOULD COME ON THE DASH BOARD. AS SOON AS I GOT TO MY DESTINATION AND TURNED THE CAR OFF THE CAR WENT COMPLETELY DEAD, THIS TIME I WOULDN'T EVEN LET ME LOCK THE CAR WITH THE FOB. I HAD AAA COME AGAIN AND THEY WERE ABLE TO WITH A LITTLE PLAYING AROUND WITH THE KEY AND IGNITION, TURN IT BACK ON. MY WHOLE DRIVE BACK WAS WORSE THAN THE DRIVE THERE THAT I EVEN THOUGHT I WASN'T GOING TO MAKE IT HOME SAFELY BUT I MADE AND AGAIN AS SOON AS I PARKED, THE CAR DIED. SINCE IT WAS THE HOLIDAYS I WASN'T ABLE TO GO TO MERCEDES AND IN THE MEANTIME FOR 3 DAYS TRIED TO GET IT ON BUT NOTHING WITH BOTH SETS OF KEYS, THIS TIME IT WOULDN'T EVEN LET ME UNLOCK THE CAR AND THE ALARM KEPT GOING OFF WHEN I WOULD TRY TO UNLOCK IT . I CALLED AAA AGAIN TO UNLOCK AND START MY CAR BUT WERE UNABLE TO START THE CAR, THE ALARM KEPT GOING OFF EVERY TIME WE PUT THE KEY IN THE IGNITION. WHEN LOOKING AT THE SYMPTOMS MY CAR IS HAVING ONLINE

Steering
Filed Dec 29, 201590,355 milesNC

VEHICLE NOT STARTING. NOT TURNING OVER. PARKED THE CAR FOR ABOUT 20 MIN IN MY MOMS DRIVEWAY. WHEN WE CAME OUT TO LEAVE. THE VEHICLE WILL NOT START. THE RADIO WILL TURN ON. THE LIGHTS WILL TURN ON. WHEN I OPEN THE DOOR THE ODOMETER AREA TELLS ME TO REMOVE MY KEY. TRIED TO GET A JUMP FROM AAA. WHEN THEY ARRIVED THEY SAID IT WASN'T THE BATTERY. NOW I LOOK ON YOUTUBE AND OTHER MB BLOGS. AND THEY SAY THE FIX IS 1000$$$$$ TO 3000$$$$$$ AND THIS IS A KNOWN PROBLEM WITH THIS MODEL. I WILL UPDATE THIS WHEN I KNOW MORE.

Air Bags
Filed Dec 28, 201577,000 milesLA

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE SRS WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT LATER RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS. THE DEALER WAS UNABLE TO SUPPLY THE PART WITHIN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS NOT ABLE TO PROVIDE A SPECIFIC DATE THAT THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Dec 23, 2015110,000 milesCA

SO MY 2009 C300 OUT OF NOWHERE DECIDES NOT TO TURN ON WHEN I PUT THE KEY INTO THE IGNITION. THE KEY UNLOCKS THE DOORS AND THE INSTRUMENT PANEL INFORMATION COMES ON. HOWEVER, THE WINDOWS WILL NOT ROLL UP OR DOWN. THE GLOVE COMPARTMENT LIGHT WILL NOT TURN ON AND THE CAR WILL NOT START. INITIALLY, I TRIED MY SPARE KEY FOB (THAT I NEVER USE) AND IT DID TURN THE ENGINE ON AND I DROVE THE CAR AROUND FOR ABOUT 45 MINUTES THINKING IT WAS A BATTERY ISSUE. HOWEVER, THE MOMENT I PARKED MY CAR AND TURNED THE ENGINE OFF, SAME PROBLEM. IT WOULD NOT START NOW WITH EITHER KEY IN THE IGNITION. APPARENTLY THIS IS HAPPENING TO A LOT OF OWNERS WITH THIS MODEL AND YEAR, ALL WITHIN THIS PAST QUARTER OF 2015. WHAT'S GOING ON?

Unknown or Other
Filed Dec 22, 201581,000 milesCA

I GOT OFF WORK LAST NIGHT DROVE MY CAR HOME AND PARKED IT. THIS MORNING WHEN I AM ABOUT TO HEAD TO WORK GO INTO MY CAR AND IT WOULD NOT START ALL MY LIGHTS CAME ON IN THE CAR AND EVEN MY HEADLIGHT BUT IT WOULDN'T START FOR NOTHING IN THE WORLD. SO I TRYED TO GET A JUMP BUT THAT STILL WASN'T THE PROBLEM. NOW I HAVE TO HAVE IT TOWED TO A DEALER.

Electrical System
Filed Dec 16, 201549,000 milesTX

I HAVE HAD MY 2009 MERCEDES BENZ C300 FOR 5 MONTHS NOW IT WAS A BIRTHDAY PRESENT ON 7/11/15.I DROVE TO THE GAS STATION FILLED IT UP PUT THE KEY IN THE IGNITION IT WAS DEAD.THE LIGHTS AND INTERIOR LIGHTS CAME ON AND THE RADIO BUT THE WINDOWS WOULD NOT LET DOWN THE HORN WOULD NOT BLOW AND SUNROOF DOESN'T WORK TOWED IT TO MERCEDES BENZ ARLINGTON TEXAS IT WILL COST ME 1,386 FOR REPAIRS PLUS A 290.00 DIAGNOSTIC FEE I JUST PAID THE 575.00 CARNOT I HAVE NOT EVEN HAD A CHANCE TO HAVE FUN IN IT IS HAS 49,000 MILES ON IT AND MY WARRANTY DOESN'T COVER ANY OF THE REPAIRS I NEED MY MONEY BACK WHAT A RIP OFF I ONLY DRIVE IT ON SAT. AND SUN.MERCEDES PLEASE DO THE RECALL THIS IS BAD BUSINESS ETHICS FOR MERCEDES BENZ OWNERS ACROSS THE GLOBE HOW YOU GOING TO MAKE US FALL IN LOVE WITH OUR CARS THEN PUNISH US FOR IT IN THE END THAT'S OBSURD AND JUST DOWN RIGHT WRONG I AM OUTRAGED ABOUT THIS YEAR'S BIRTHDAY GIFT AND NOW MY CHRISTMAS IS GOING TO MERCEDES BENZ 1,386 MERRY CHRISTMAS MERCEDES BENZ I KNOW YOUR FAMILIES WILL HAVE A WONDERFUL CHRISTMAS BY TAKING MY FAMILY'S CHRISTMAS MONEY AWAY FROM US NO CHRISTMAS SPECIALS ON SERVICE CHARGE FOR REPAIRS FOR NEW CUSTOMERS THIS YEAR OR NOTHING

Steering
Filed Dec 11, 2015CA

I COULD NOT START THE CAR AFTER I CRANK MY KEY.DEALER DIAGNOSED "ELECTRONIC STEERING LOCK ASSEMBLY" NEEDS TO BE REPLACE. COST $850.

Steering
Filed Dec 8, 201563,000 milesLA

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, THE VEHICLE FAILED TO RESTART WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN LOCK FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Steering
Filed Dec 7, 2015104,000 milesNV

12/04/2015 PUT THE KEY IN THE IGNITION. THE CAR DOES NOT RECOGNIZE THE KEY IS IN THE IGNITION. TOWED TO THE DEALERSHIP FOR REPAIR. AFTER RESEARCHING I SEE THIS IS A COMING PROBLEM WITH THIS MAKE AND MODEL.

Electrical System
Filed Dec 7, 2015104,000 milesNV

MY 2009 C300 MERCEDES DOES NOT RECOGNIZE THE KEY IN THE IGNITION. I HAD THE CAR TOWED TO THE DEALERSHIP FOR REPAIR. IT'S GOING TO COST $1,200. THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL CAR. THERE SHOULD BE A RECALL. I HAD TO PAY TOWING COST TWICE BECAUSE I DIDN'T WANT TO LEAVE MY CAR IN THE RESTAURANT PARKING LOT OVER NIGHT. I TOLD THE CAR HOME THEN I HAD TO TOW IT TO THE DEALERSHIP THE NEXT DAY.

Electrical System
Filed Dec 4, 2015100,148 milesFL

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE FAILURE OCCURRED DUE TO A FAILURE IN THE ELECTRONIC IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,148. *TR

Steering
Filed Dec 1, 201542,000 milesSC

THIS IS THE 2ND TIME IN 8 MONTHS THAT THE CAR HAS A FAULTY IGNITION STEERING LOCK. STEERING WHEEL LOCKS, CAR WILL NOT START AND MESSAGE COMES UP TO REMOVE KEY FROM IGNITION. CAR UNUSABLE, HAS TO BE TOWED TO DEALERSHIP.THE REPAIR COST $1500, NOT EXACTLY CHEAP. THERE ARE COUNTLESS COMPLAINTS ABOUT THIS ISSUE. I AM REALLY REALLY SURPRISED THIS HAS NOT LED TO A RECALL TO DATE.

Electrical System
Filed Nov 30, 2015100,000 milesTX

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE ENGINE FAILED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Nov 29, 201578,000 milesIL

I BOUGHT THIS CAR 27 DAYS AGO. FRIDAY NIGHT, I OPENED MY GARAGE DOOR AND GOT IN. IT WOULD NOT TURN ON. AFTER GETTING IT INSPECTED, I WAS GIVEN THE NEWS ABOUT THE ELECTRONIC IGNITION SWITCH. AFTER DOING SOME RESEARCH ONLINE, I WAS BAFFLED BY HOW MANY PEOPLE WITH IDENTICAL CARS DISHED OUT THOUSANDS TO PAY FOR THE REPAIR FROM THE DEALERSHIP. WHAT WAS MOST SURPRISING IS HOW IT SEEMS TO HAPPEN AT JUST ABOUT 80K MILES, LIKE CLOCKWORK. MY CAR HAS 78K MILES. THIS REPAIR WON'T BE COVERED BY THE BUMPER TO BUMPER WARRANTY THAT I HAD JUST SPENT THOUSANDS ON. WHY IS THERE NOT A RECALL YET? THIS IS AN EXTREMELY COMMON, CONSISTENT PROBLEM AMONG THESE CARS. I SHOULD NOT HAVE TO PAY NEARLY $2,000 JUST BECAUSE MY CAR IS AT 80,000 MILES.

Electrical System
Filed Nov 27, 2015140,000 milesMD

MY C300 WAS FUNCTIONING PERFECTLY WITH NO ISSUES. WHEN I CAME OUT TO START THE CAR, IT WOULD NOT RECOGNIZE THE KEY. I HAD IT TOWED TO A DEALER AND THEY INFORMED ME THAT IT'S THE ELECTRONIC STEERING LOCK FAIL. I LOOKED THIS UP AND IT IS SOMETHING VERY COMMON WITH THE 2009 MODEL. THERE ARE SEVERAL POST ON THE INTERNET ASKING FOR THIS TO BE A RECALL ITEM.

Electrical System
Filed Nov 20, 201595,000 milesCA

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC IGNITION SWITCH NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Electrical System
Filed Nov 20, 201589,000 milesAZ

MY CAR ALL OF THE SUDDEN WOULDN'T START. I CALLED ROADSIDE ASSISTANCE AND THEY WERE UNABLE TO JUMP THE CAR, THE BATTERY IS FINE. I HAD TO HAVE THE CAR TOWED TO MERCEDES-BENZ OF CHANDLER AND THEY DIAGNOSED THE ISSUE AS A STEERING LOCK ELECTRICAL FAULT. THE STEERING LOCK WAS REPLACED AT A COST TO ME OF $1065.33 (INVOICE #MBCS314273). UPON RESEARCHING THE ISSUE ON THE INTERNET, THIS APPEARS TO BE A COMMON PROBLEM- MANY OTHER FOLKS REPORTED THE SAME OR VERY SIMILAR (IGNITION SWITCH) ISSUE: HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W204/438212-2011-C300-TOWED-DEALER-IGNITION-SWITCH.HTML

Steering
Filed Nov 19, 201569,000 milesNJ

PUT KEY INTO IGNITION, STEERING WHEEL DOESN'T UNLOCK. INSTRUMENT CLUSTER DISPLAYS "REMOVE KEY FROM IGNITION". TURN KEY TO ACCESSORY, NO LIGHTS ON DASHBOARD, RADIO REMAINS OFF, WINDOWS DON'T WORK. TURN KEY ALL THE WAY TO START CAR, NOTHING HAPPENS.

Electrical System
Filed Nov 19, 2015122,000 milesGA

DROVE MY 2009 MERCEDES C300 SPORT TO EMISSIONS STATION FOR TESTING. THE TECH TURNED OFF THE CAR AND THEN ATTEMPTED TO RESTART IN ORDER TO START/COMPLETE EMISSIONS TESTING AND THE CAR WOULD NOT START. THE STEERING WHEEL WAS LOCKED. THE KEY WOULD TURN BUT WOULD NOT START THE VEHICLE. TURNING THE KEY RESULTED IN OPERABLE INTERIOR LIGHTS, RADIO AND THE LOCKS WORKED BUT NOTHING ELSE. HAD THE CAR TOWED TO DEALER AND, JUST LIKE OTHER OWNERS, THE CAUSE IS A "BAD" STEERING LOCK. COSTS UPWARDS OF $1000 TO FIX, POSSIBLY DOUBLE THAT IF THE IGNITION MODULE ALSO NEEDS REPLACING, WHICH THEY WON'T KNOW UNTIL THEY CAN REPLACE THE STEERING LOCK FIRST. MY CAR HAS 122K MILES, PURCHASED CERTIFIED PRE OWNED. I HAVE SAFETY CONCERNS REGARDING THIS ISSUE SINCE IT SEEMS IT COULD HAVE OCCURRED WHILE I WAS OPERATING THE VEHICLE.

Electronic Stability Control (esc)
Filed Nov 16, 201590,000 milesGA

I WENT TO CLASS ON THE DATE OF 11/13/2015 AND WHEN I CAME OUT THE VEHICLE WOULD NOT START. AFTER HAVING THE VEHICLE TOWED TO THE DEALERSHIP, I WAS ADVISED IT WOULD BE $952.56 FOR AN ELECTRICAL ISSUE DUE TO NO FAULT OF MY OWN AND CAN HAPPEN AT ANYTIME. SO I INQUIRED ON HOW LONG THIS WOULD BE COVERED FOR? I WAS TOLD ITS ELECTRICAL AND CAN HAPPEN AT ANYTIME, IT'S LIKE A CELLPHONE OR A COMPUTER. YET THOSE HAVE WARRANTIES AGAINST ISSUES LIKE THAT WHEREAS SOMETHING I PAID THOUSANDS OF DOLLARS DOES NOT. I HAVE SEEN MANY COMPLAINTS ABOUT THIS ONLINE AND DON'T UNDERSTAND WHY THEY HAVE NOT RECALLED THIS AND CONTINUE TO RIP CONSUMERS OFF. SOME EVEN ADVISING THIS HAS HAPPEN TO THEM ON THE ROAD WHICH COULD VERY WELL LEAD TO A MAJOR ACCIDENT , IT IT HAS NOT ALREADY.

Electrical System
Filed Nov 16, 201590,000 milesNJ

I HAVE A 2009 MERCEDES BENZ C300 85K MILES I HAD THIS CAR FOR OVER 2 YEARS AND I'M UP TO DATE WITH ALL THE MAINTENANCE ON THE VEHICLE .I HAD A COUPLE OF PROBLEMS WITH IT TAIL LIGHT ,SEAT BELT AND NOW THIS ...TWO DAYS AGO I WENT TO A FRIEND HOUSE THERE WAS NO PROBLEM GETTING THERE BUT WHEN I TURNS THE CAR OFF FOR TWO MINS , THE KEY WOULDN'T START THE CAR. WHEN PUT THE KEY IN THE RECEIVER THE CAR READ THE KEY BUT NONE OF THE LIGHT ON THE DASHBOARD COME ON AND WOULDN'T UNLOCK THE THE STEERING WHEEL AND THE SHIFT KNOB WHEN A OPEN THE DRIVER SIDE DOOR THE CAR WITH TELL ME TO REMOVE THE KEY TOOK THE CAR TO THE DEALER AND IT CAME OUT TO BE A BAD EIS SWITCH THAT WASN'T READING THE KEY ,IT COST ME $1,670 I DID A RESEARCH ON THIS PROBLEM AND IT COME OUT TO BE A VERY COMMON PROBLEM FOR THIS TYPE OF CAR AFTER 70K MILES....THEY SHOULD MAKE A RECALL FOR THIS MATER

Unknown or Other
Filed Nov 9, 2015FL

KNOCKING NOISE WHEN TURNING THE WHEEL. WAS TOLD IT COULD BE A CRACKED DRIVERSHAFT. GOOGLED AND SEE THAT THERER ARE NUMEROUS COMPLAINT ON THIS MODEL. MERCEDES SHOULD BE PUTTING OUT A RECALL.

Exterior Lighting
Filed Nov 3, 201540,000 milesNY

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT ALL THE REAR PASSENGER LIGHTING FAILED TO ILLUMINATE ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DIAGNOSED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING). THE CORRODED CONNECTORS AND BULB HOLDERS WOULD NEED TO BE CHANGED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000.

Steering
Filed Nov 2, 201580,000 milesNY

VEHICLE WOULD NOT START ONE DAY. WOULD LOCK AND UNLOCK BUT WOULD NOT RECOGNIZE KEY WAS IN IGNITION. TOWED TO DEALERSHIP AND AM BEING TOLD IT IS EIS. VEHICLE ONLY HAS 80,000 ON IT. AFTER RESEARCHING THIS SEEMS TO BE A COMMON PROBLEM AMONG THIS YEAR AND MODEL. WHY HAS THIS NOT BEEN ADDRESSED BY MERCEDES?

Electrical System
Filed Oct 23, 201550,000 milesFL

FAULTY EIS - VEHICLE WON'T START. VEHICLE PARKED. WENT TO GO RESTART THE VEHICLE, BUT TO NO AVAIL. STEERING WHEEL IN LOCK POSITION AND TRANSMISSION WILL NOT DISENGAGE FROM PARK. VERY COMMON PROBLEM. SURPRISED THAT THERE HAS NOT BEEN A RECALL TO FIX THIS APPARENT PROBLEM.

Steering
Filed Oct 23, 201593,000 milesCA

CAR WAS WORKING FINE. CAME OUT OF A RESTAURANT, AND THE CAR WOULDN'T START. RECEIVED ERROR MESSAGE ON CONSOLE TO "REMOVE KEY FROM IGNITION". CAR WAS TOWED TO LOCAL DEALERSHIP, WHERE THEY TOLD ME IT WAS A FAULTY IGNITION STEERING LOCK, IT WOULD COST $1300 TO REPAIR AND I WOULD BE OUT OF A CAR FOR AT LEAST 1 WEEK WHILE THEY ORDERED THE PART.

Steering
Filed Oct 20, 2015122,200 milesCO

CAR WON'T START DEALER REPLACED BATTERY; NOW THE CAR IS ON A STEERING LOCK FAILURE..MUST BE TOWED IN THE DEALER...I WAS TOLD A LOT OF THE 2009 MB C300 HAS THIS PROBLEM.

Electrical System
Filed Oct 16, 201582,000 milesMA

THE ELECTRONIC IGNITION SYSTEM HAS FAILED AND THE VEHICLE CANNOT BE STARTED. THE STEERING LOCK IS ENGAGED, SO THE STEERING WHEEL CANNOT BE MOVED. THE VEHICLE WAS STATIONARY WHEN IT OCCURRED BUT STRANDED THE OPERATOR. DIAGNOSIS INVOLVES TOWING TO A DEALERSHIP AND THEN IN EXCESS OF $1000 REPAIR BILL. THIS IS A WELL DOCUMENTED FAULT WITH THE EIS MODULE HOWEVER NO RECALL HAS BEEN ISSUED.

Exterior Lighting
Filed Oct 15, 201561,000 milesCA

REAR LIGHTING CONSULS FAILING WHILE IN MOTION CAUSING RIGHT TURN BLINKER, REVERSE LIGHT, BRAKE LIGHTS, AND SAFETY LIGHTS TO NOT FUNCTION.

Electrical System
Filed Oct 14, 201525 milesCA

FRONT PARKING LAMPS POOR CONNECTION WIRES INSULATION COME OFF VERY EASY FROM THE FRAME PLUG, PLUS WIRES ARE TO SHORT TO MAKE CORRECTION(SPLICE) INSIDE THE HEAD LIGHT HOUSING. ALL THIS HAPPENED AFTER THE CAR WAS REPAIR FROM RECALL ON TAIL LIGHTS. I SAW ON THE INTERNET AND A LOT OF PEOPLE HAS THIS PROBLEM FOR THIS PROBLEM, I WAS DRIVING ON THE DARK STREET AND ALL LIGHTS WENT OFF LIKE FOR 5 SECONDS, THAT WHY I GOT SCARE, I WAS WITH MY WIFE AND MY 5 MONTHS OLD DAUGHTER, MERCEDES BENZ SHOULD REPORT THIS AS RECALL, IN ORDER TO CORRECT THE PROBLEM I NEED TO CHANGE THE WHOLE HOUSING, I TOOK THE CAR TO DOWNT TOWN LA SERVICE DEPARTMENT, FOR ANOTHER PROBLEM WITH THE IGNITION LOCK SWITCH, I LOOKED ON THE INTERNET AND ALSO A LOT OF PEOPLE HAD THIS PROBLEM. I HOPE SOME ONE WILL DO SOMETHING ABOUT THESE C300 MODELS. THANK YOU *TR

Electrical System
Filed Oct 14, 2015CA

STEERING WHEEL LOCKS BY NO FAULT OF DRIVER ONLY DEALERS UNLOCK IT FOR $1112. 00.

Steering
Filed Oct 13, 2015CA

WHEN I PUT MY KEY IN THE IGNITION IT WOULD NOT START, MY RADIO WILL PLAY BUT MY CAR WOULD NOT. THERE WAS OTHER RECALL ISSUE FOUND IN MY VEHICLE AND MERCEDES DEALER TOLD ME THAT IT IS A PROBLEM WITH THE ELECTRONIC STEERING LOCK AND I NEED TO GET IT REPLACE IN ORDER FOR MY CAR TO START AGAIN. IT IS UNFAIR THAT AS A CUSTOMER I WOULD HAVE TO PAY FOR THIS WHEN IT CLEARLY SAYS ITS AN ELECTRONIC PROBLEM?? THIS EXPENSIVE REPAIR IS COSTING ME ALMOST $1,400.00 MONEY I CAN'T AFFORD.

Electrical System
Filed Oct 12, 201580,000 milesCA

MY DAUGHTER TOOK MY WIFE'S 2009 MERCEDES C300 TO SCHOOL AND WHEN SHE GOT INTO THE CAR AFTER STOPPING FOR COFFEE IT WOULD NOT START. YOU TURN THE KEY AND NOTHING HAPPENED. VERIFIED THAT THE CAR WAS IN PARK AND CHECKED ALL OF THE SYSTEMS. STILL NOTHING. HAD TO CALL A TOW TRUCK AND HAVE IT TAKEN TO OUR REPAIR SHOP. AM BEING TOLD IT IS THE ELECTRIC STEERING LOCK SYSTEM AND WILL COST ALMOST $1000 TO FIX. AFTER CHECKING ONLINE THIS SEEMS TO BE A VERY COMMON ISSUE WITH THIS CAR. SINCE THIS CAN STRAND A PERSON IT SHOULD BE ADDED TO THE RECALL LIST. THANK GOODNESS MY DAUGHTER HAD ONLY DRIVEN A FEW BLOCKS AWAY AND STOPPED FOR COFFEE. IT WAS IN A OPEN PARKING LOT, BUT IF IT HAD BEEN IN A "NOT SO GOOD AREA" THAT COULD PUT HER IN JEOPARDY. THIS ISSUE SEEMS TO BE AN ALL TOO FREQUENT, AND VERY EXPENSIVE FIX.

Electronic Stability Control (esc)
Filed Oct 7, 201560,000 milesCA

ON THE HIGHWAY DRIVING 40 MPH WARNING ON THE DISPLAY CAME ON STATING THE" EBR, ABS, ESP ARE INOPERATIVE" AND A WARNING DISPLAY STATING "POWER STEERING MALFUNCTION". POWER STEERING WAS FINE, BUT IT WAS A VERY NERVE WRECKING DRIVE. DEALERSHIP IS STATING IT IS THE ESP MODULE AND PUMP THAT NEEDS TO BE REPLACED, WHICH CAN ONLY BE DONE AT THE DEALERSHIP.

Electrical System
Filed Oct 7, 201560,000 milesCA

CAR WOULDN'T START. LUCKILY THAT CAR WAS AT OUR HOUSE. AFTER RESEARCH FOUND THAT THE 2009 C300 HAS PROBLEMS WITH THE EIS (ELECTRONIC IGNITION SWITCH). AFTER A 5-6 HOURS THE CARS IGNITION STARTED WORKING, BUT FROM READING OTHERS EXPERIENCE THE IGNITION COULD DISABLE FOREVER AT ANY TIME. COST TO REPAIR IS $1500 AND ONLY BE DONE AT A DEALERSHIP.

Electrical System
Filed Oct 5, 201579,000 milesNJ

ON 10/3/2015 THE VEHICLE WAS PARKED AT A GAS STATION FOR 5 MINUTES. UPON RETURNING TO THE CAR AND ATTEMPED TO SWITCH THE IGNITION ON, THE CAR WONT START. CONTACTED MERCEDES BENZ IN ENGLEWOOD AND THEY OFFERED A ROAD ASSISTANCE ( $80 SERVICE CHARGE ). AFTER WAITING FOR OVER AN HOUR AND HALF THE ROADSIDE TECHNICIAN ARRIVED AND ATTEMPED TO JUMSTART THE VEHICLE WITH NO SUCCESS. HE SAID THAT WITH 25 YEARS OF EXPERIENCE WORKING FOR MERCEDES THAT THIS IS A COMMON ISSUE WHERE THE VEHICLE WONT RECOGNIZE THE KEY, LOCKING THE STEERING AND CUTTING OFF THE ENGINE POWER TO START UP. HE CONTACTED MERCEDES FOR A TOWING TRUCK TO TAKE IT TO THE DEALER FOR DIAGNOSTIC. THIS HAPPENED ON A SATURDAY AND HAVE TO WAIT TIL MONDAY FOR RESULTS. VEHICLE HAS 79,000 MILES ODOMETER READING. THERES MORE THEN 10,000 FEEDBACKS OVER THE INTERNET WITH THE SAME ISSUE. FIX RANGES FROM $500 TO $1500. MERCEDES HAS NOT RECALLED THIS ONGOING COMMON ISSUE.

Electrical System
Filed Oct 4, 2015GA

THE CAR WON'T START WHEN YOU TURN THE KEY. I HAVE TAKEN IT TO A MERCEDES MECHANIC AND HE CAN'T FIND ANYTHING WRONG AFTER BEING LOOKED AT FOR A B1 SERVICE. WE THOUGHT THIS WOULD FIX IT. NOW IT WON'T START AGAIN. WHEN TURN THE KEY, EVERYTHING LIGHTS UP AS IF THE CAR IS GOING TO START BUT IT WON'T. IT HAD BEEN STARTING AFTER TURNING THE KEY A FEW TIMES AND EVENTUALLY IT WOULD CATCH. THE PROBLEM STARTED 2 WEEKS AGO, NOW IT WON'T START AT ALL.

Steering
Filed Sep 4, 2015110,000 milesNC

MONDAY DROVE CAR TO WORK WITH OUT ANY PROBLEMS. CAME OUT TO GO HOME THAT EVENING AND CAR WOULD NOT START. COULD TURN THE IGNITION COMPLETELY TO THE START POSITION BUT THE ENGINE DID NOT TURN OVER. MY RADIO WORKED, MY POWER SEATS WORKED, TRUNK AND DOORS OPENED WITH THE KEY VIBE. BUT NOTHING HAPPENED FROM THE ENGINE. COME TO FIND OUT THE STEERING WHEEL LOCKED UP FOR NO REASON. THEY HAD TO SKATE MY CAR IN ORDER TO GET IT ON THE TRUCK TRUCK. THIS IS A DEFECT AND I'M A WOMAN AND THIS COULD HAVE HAPPENED AT NIGHT WHEN DRIVING DOWN THE ROAD.

Steering
Filed Sep 3, 2015110,000 milesNC

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE WOULD NOT START AND THE STEERING WHEEL BECAME LOCKED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000.

Air Bags
Filed Sep 2, 201575,000 milesTX

SRS MALFUNCTION LEFT SIDE (DRIVER'S SIDE) WARNING. I FOUND THE WARNING GOES AWAY TEMPORARILY WHEN I MOVE THE WIRE GOING INTO THE SEAT BELT BUCKLE AROUND. FROM SOME RESEARCH, I'VE FOUND THAT DEFECTIVE BELT BUCKLES ARE A KNOWN ISSUE ON THIS CAR AND FAILURE IS COMMON WITH AGE.

Interior Lighting
Filed Sep 1, 2015NC

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT THE REAR TAIL LIGHTS SHORTED OUT REPEATEDLY. THE DEALER STATED THAT THEY REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING), BUT THE CONTACT DID NOT RECEIVE ANY CONFIRMATION OF THE REPAIR AND THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT ALSO STATED THAT THE INTERIOR AND EXTERIOR LIGHTING CONTINUED TO ILLUMINATE WITHOUT WARNING, WHICH DRAINED THE POWER AND BATTERY SOURCE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical System
Filed Aug 22, 201597,000 milesNH

TODAY I HAD TO GO TO WORK ANDTRIED TO PUT MY CAR ON, TO MY DISMAY IT WOULD NOT TURN ON. ALL OF THE OTHER ELECTRICAL FUNCTIONS WORKED, LIKE MY CAR LOCKING AND UNLOCKING , AND THE RADIO WORKING BUT IT KEPT TELLING ME TO REMOVE KEY FROM IGNITION AND IT WOULDNT START. I HAVE DONE ALOT OF REASEARCH AND THERE SEEM TO BE ALOT OF PEOPLE WITH THIS PROBLEM. AND I HOPE WE COULD FIX IT AND HAVE IT RECALLED BECAUSE IT IS VERY EXPENSIVE TO FIX.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Mercedes-Benz C300 → · Every C300 year → · How the figures are calculated →