TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, AS THE CONTACT TURNED THE VEHICLE OFF, REMOVE KEY WAS DISPLAYED ACROSS THE MESSAGE BOARD AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE ELECTRONIC STEERING LOCK MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
2009 Mercedes-Benz C300 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →
THE CAR DIDN'T TURN ON. I CALLED THE TOWING COMPANY THINKING THAT IT WAS THE BATTERY, BUT THEY CONFIRMED THAT IT WAS NOT THE BATTERY. I TOWED THE CAR TO MY MECHANIC. MY MECHANIC CONFIRMED TODAY THAT THE PROBLEM IS THE STEERING LOCK WHICH NEEDS TO BE REPLACED, AND IT COST OVER $1,400. I DID SEARCH THE INTERNET AND THOUSANDS OF THIS MODEL OWNER HAS EXPERIENCED THIS PROBLEM. MERCEDES BENZ SHOULD ISSUE A RECALL IMMEDIATELY.
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE IN PARK, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
I NEED TO REPLACE THE STEERING LOCK PART AND I HAVE AN EXTENDED WARRANTY THAT DOESN'T COVER THIS ITEM WHICH COST FOR THE PARTS IS $1200 WITHOUT LABOR. WAS TOLD BY MERCEDES THAT THERE IS NO RECALL FOR THIS PART AND THAT THEY WILL HAVE TO ORDER THE PART WHICH WILL TAKE SEVERAL DAYS.
STOP AT GROCERY STORE CAME BACK CAR DID NOT START. ITS THE ELECTRIC STEERING DOES NOT WORK IT COST $1350 TO GET FIXED ITS BEEN HAPPENING TO A LOT OF PEOPLE AND MERCEDES DOES NOT WANT TO DO ANYTHING TO HELP. THANKS!
MY CAR WOULD NOT TURN ON, EVENTUALLY FOUND OUT IT WAS DUE TO AN ELECTRONIC STEERING LOCK MALFUNCTION. UPON FURTHER RESEARCH, I FOUND IT IS VERY COMMON ON THE C CLASS. COST OVER $1K TO REPAIR, AND MERCEDES OF USA DECLINED TO COVER ANY OF THE EXPENSE EVEN THOUGH THE ISSUE IS COMMON.
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
THEY NEED TO HAVE A RECALL ON ESI IGNITION SWITCH FAILURE .. AND ISSUE RELATED TO THIS ISSUE
THE EIS, AT WORK MY CAR WON'T START HAD TO TOW HOME CAR START AT HOME BUT WHEN TURN OFF CAR WENT BACK TO NOT STARTING. KEY IN IGNITION BUT IT'S LIKE IGNITION WILL NOT RECOGNIZE THE KEY. BAD IGNITION SWITCH STEERING VOLUME ECT.. REPAIR COST $1100 ... VERY PISSED SEEMS LIKE THIS A COMMON PROBLEM WHY HAVEN'T THERE BEEN A RECALL ALREADY.. I WOULD LOVE TO HAVE SOME OF THE COSTING FEE BACK AND KNOW THAT I'M GOOD FOR FUTURE ISSUE WITH THIS ISSUE..
TL* THE CONTACT OWNED A 2009 MERCEDES BENZ C300. WHILE DRIVING AT 30 MPH, THE CONTACT VEERED TO THE LEFT IN AN ATTEMPT TO AVOID ANOTHER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT WARNINGS FOR ELECTRICAL FAILURE, COMPLETE ENGINE POWER LOSS AND ENGINE SERVICE REQUIRED DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE FRONT PASSENGER SUSTAINED STERNUM AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT EXPERIENCED THE FAILURE PRIOR TO RECEIVING THE RECALL NOTICE. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO PROPERLY ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING CONNECTORS TO THE BULB HOLDERS BURNED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
I HAVE SEVERAL FRIENDS WITH THE SAME MODEL CAR, WHO HAS HAD THE SAME COMPLAINT! I WAS WONDERING IF THEIR IS A RECALL OF THE STEERING COLUMN PARTS?
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING COLUMN LOCKED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS ABLE TO GET THE STEERING COLUMN UNLOCKED, BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED, AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
YESTERDAY MY BELOVED C300 LEFT US STRANDED AT A BEST BUY PARKING LOT LATE AT NIGHT. IT WAS REALLY UPSET WHEN I JUST GET OFF WORK, AND TRY TO START MY CAR AND GO HOME TAKE A REST, BUT IT WOULD NOT START. I HAD TO LEAVE THE CAR THERE OVERNIGHT AND WAS NOT UNTIL NEXT MORNING THAT I GOT IT TO START. SINCE THEN IT HAS BEEN GIVING US PROBLEMS SO I CALL THE LOCAL DEALER AND THEY GAVE ME AN APPOINTMENT FOR NEXT MONDAY. I HAVE READ THAT THIS IS A VERY COSTLY AND A VERY WELL KNOWN ISSUE WITH C300. BY THIS TIME I AM SURE MB KNOWS ABOUT IT, AND I DID RESEARCH ONLINE SEEMS LIKE THAT IS A COMMON ISSUE AND MB SHOULD RECALL FOR IT. UNFORTUNATELY, MB DON'T TAKE CARE OF IT, AND DO NOT COVER IT. IT IS A EIS FAILURE ISSUE.. MY 2009 C300 HAS JUST REACHED 50,000 KLMS. WE HAVE HAD IT FOR ABOUT 10 MONTHS NOW... WE ARE VERY CONCERNED AND DISAPPOINTED. MY CAR HAD TO LEAVE IN PARKING LOT OVERNIGHT WHICH IS REALLY DANGEROUS, AND I CAN'T GO TO WORK SINCE I DON'T HAVE A CAR TO DRIVE. IT'S A PAIN FOR ME, THAT I HAVE TO PAY OVER $1000, AND THIS IS MY FIRST CAR, MY FINANCIAL CAN'T REALLY HANDLE THIS UNEXPECTED ISSUE SINCE I TAKE CARE OF MY SO WELL...
FRONT LIGHTS SOCKET OVER HEAT AND MELTING. MANUFACTURE AND DEALERSHIP REFUSE TO REPLACE, HOWEVER CAR STILL IN FULL EXTENDED WARRANTY SAFETY ISSUE AND CAN CAUSE FIRE
IN THE MORNING, I TRIED TO START MY 2009 C300 AND THE CAR DID NOT START AND THE STEERING WHEEL LOCKED OUT OF THE BLUE. THE CAR HAD TO BE TOWED TO A MERCEDES DEALERSHIP AT DELRAY BEACH, FL. THE PROBLEM DIAGNOSED AS A MANUFACTURING DEFECT IN THE STEERING/ELECTRICAL SYSTEM RELATED TO IGNITION SWITCH. THE FOLLOWING REPAIR STATED ON MY REPAIR REPORT: - STEERING LOCK COMPLETE REPLACEMENT - ADDITIONAL TIME TO DRILL OUT THE OLD LOCK MERCEDES BENZ DEALERSHIP SERVICE CHARGED ME $1,464.00 FOR THE DEFECTED STEERING LOCK/IGNITION ELECTRICAL ASSEMBLY. I SEARCHED ON INTERNET AND A LOT OF PEOPLE EXPERIENCED THE SAME PROBLEM (PLEASE SEE THE LINK PROVIDED BELOW). I CALLED THE MERCEDES-BENZ USA HEADQUARTER AT NJ AND TALK TO A DISTRICT SERVICE MANAGER AND EXPLAIN TO HIM THAT MY CAR HAS ONLY 44K MILEAGE AND THE STEERING LOCK/IGNITION ELECTRONIC MALFUNCTION IS A MANUFACTURING DEFECTED AND IT IS NOT CONSIDERED NORMAL WEAR & TEAR AND A LOT OF PEOPLE HAVE THE SAME PROBLEM AND IT IS A SAFETY ISSUE. HENCE THIS SHOULD BE REPAIRED WITHOUT CHARGE AND JUSTIFY FOR RECALLS. UNFORTUNATELY IT WAS LIKE TALKING TO THE WALL AND BASICALLY MERCEDES-BENZ DOES NOT WANT TO TAKE ANY RESPONSIBILITY AND TO DO ANYTHING ABOUT IT AND HIT THE CUSTOMER WITH AN EXPENSIVE REPAIR COST. I AM CONCERN IF THE STEERING LOCKS/IGNITION ELECTRICAL PART MALFUNCTIONS, WHAT IS GOING TO HAPPEN DURING DRIVING AND OTHER CASES. THANK YOU. P.S.: PLEASE REFER TO THE FOLLOWING JUST TWO WEB SITES. THERE ARE MORE TO SEE IF YOU SEARCH: HTTP://WWW.CA
IN THE MORNING, TRY TO START MY 2009 C300 AND THE CAR DID NOT START AND THE STEERING GOT LOCKED OFF OF THE BLUE. THE CAR HAD TO BE TOWED TO A MERCEDES DEALERSHIP AT DELRAY BEACH, FL. THE PROBLEM DIAGNOSED TO BE RELATED TO: MANUFACTURING DEFECTED STEERING/ELECTRICAL SYSTEM RELATED TO IGNITION SWITCH. THE FOLLOWING REPAIR STATED ON MY REPAIR REPORT: -STEERING LOCK COMPLETE REPLACEMENT -ADDITIONAL TIME TO DRILL OUT THE OLD LOCK MERCEDES BENZ DEALERSHIP SERVICE CHARGED ME $1464.00 FOR THE DEFECTED STEERING LOCK ASSEMBLY. I SEARCHED ON INTERNET AND A LOT OF PEOPLE EXPERIENCED THE SAME PROBLEM (PLEASE SEE THE LINK PROVIDED). I CALLED THE MERCEDES-BENZ USA HEADQUARTER AT NJ AND TALK TO A DISTRICT SERVICE MANAGER AND EXPLAIN TO HIM THAT MY CAR HAS ONLY 42K MILEAGE AND THE STEERING LOCK IS MANUFACTURING DEFECTED AND IT IS NOT CONSIDERED NORMAL WEAR & TEAR AND THEREFORE THIS SHOULD BE REPAIRED WITHOUT CHARGE. UNFORTUNATELY IT WAS LIKE TO TALKING TO THE WALL AND BASICALLY MERCEDES-BENZ DOES NOT WANT TO TAKE ANY RESPONSIBILITY AND TO DO ANYTHING ABOUT IT AND HIT THE CUSTOMER WITH AN EXPENSIVE REPAIR COST. WE AS OWNER OF THE MERCEDES-BENZ SHOULD UNIT AND COMPLAIN TO MERCEDES HEADQUARTER AND NHTSA AND REQUEST THIS DEFECT SHALL BE CONSIDER AS A RECALL. I AM CONCERN IF THE STEERING LOCKS BECAUSE OF THE DEFECTED PART WHAT IS GOING TO HAPPEN DURING DRIVING AND OTHER CASES. THANK YOU. HTTP://WWW.CAR-RECALL.COM/MERCEDES-BENZ/C300/2009 HTTP://WWW.ARFC.ORG/COMPLAINTS/2009/MERCEDES/C300/STEERING/PR
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING WHEEL COLUMN LOCK NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
I PARKED MY 2009 C300 WITH ONLY 42K MILES ON IT IN THE GARAGE AT NIGHT. NEXT MORNING I TRIED TO START, THE VEHICLE WOULD NOT START. THE STEERING WHEEL LOCKED AND WAS NOT ABLE TO START OR MOVE THE GEARS HAD TO CALL MERCEDES ROAD SERVICE TO TOW THE VEHICLE TO A MERCEDES DEALER AT DELRAY BEACH, FL. THIS HAPPENED OUT OF THE BLUE WITHOUT ANY INDICATION THAT SOMETHING WAS GOING WRONG. DIAGNOSE WAS MADE AND DETERMINE TO BE ?STEERING LOCK ASSEMBLY COMPLETELY NEED TO BE REPLACED WITH ADDITIONAL TIME TO MANUALLY DRILL OUT THE OLD LOCK.? THIS WAS DUE TO A DEFECTED STEERING IGNITION SWITCH SECURITY ASSEMBLY. THE DEALERSHIP CHARGED ME $1600.00 FOR THE DEFECTED PART. I TALK TO THE DELRAY BEACH MERCEDES-BENZ SERVICE DEALERSHIP DIRECTOR AND SUPERVISOR ANS AS WELL AS MBUSA REGIONAL CASE MANAGER. IT WAS JUST WASTE OF TIME AND NONE OF THEM WANTED TO TAKE RESPONSIBILITY. MERCEDES-BENZ ABSOLUTELY DID NOT WANT TO DO ANYTHING ABOUT IT OTHER THAN CHARGING PEOPLE FOR REPAIR OF A DEFECTED COMPLETE STEERING SECURITY ASSEMBLY. THIS SHOULD BE CONSIDERED RECALL AS TO DO WITH STEERING LOCK. *TR
ELECTRONIC STEERING FAILURE. STEERING WHEEL LOCKED. GEAR SHIFT LOCKED IN PARK. CAN TURN KEY, BUT THE ONLY THE CENTRAL DASH WORKS WITH MESSAGE "TAKE KEY FROM IGNITION". NO START UP LIGHTS ON. VEHICLE LOCKS, UNLOCKS, RADIO WORKS, BUT WON'T START. LUCKILY IT HAPPENED IN THE GARAGE WHILE VEHICLE WAS STATIONARY AND NOT IN MOTION. $800 OUT OF POCKET FOR NEW EIS AND BLUE KEY + LABOR. SEEMS TO BE VERY FREQUENT ISSUE WITH 2008/2009 C300 MODELS. RECALL SHOULD BE ISSUED AND OWNERS REIMBURSED FOR EXPENSES INCURRED GIVEN THE NUMBER OF REPORTS AND SAFETY RISKS AS SOME HAVE REPORTED IT HAPPENED TO THEM WHILE VEHICLE WAS IN MOTION. DON'T NEED TO WAIT UNTIL SOMEONE GETS REALLY HURT. *TR
THE VEHICLE WOULD NOT START. THE STEERING WHEEL LOCKED AND WAS NOT ABLE TO START OR MOVE THE GEARS HAD TO CALL MERCEDES ROAD SERVICE .TO TOW THE VEHICLE TO A MERCEDES DEALER. *TR
STEERING WHEEL GOT LOCKED WHEN THE CAR WAS IN MOTION. LUCKILY, I WAS DRIVING OFF THE HIGHWAY APPROX. 10 MPH. TARIFFING EXPERIENCE!!! *TR
PARKED MY CAR OVERNIGHT AND WENT TO START IT IN THE MORNING AND WOULD NOT START. THE KEY WOULD TURN BUT GOT NO LIGHTS ON THE DASH AND RADIO WOULD NOT WORK. THE STEERING WHEEL DID NOT UNLOCK. TRIED TO JUMP IT BUT SAME RESULTS. BATTERY TESTED FINE, CHECKED ALL THE FUSES AND THEY WERE ALL GOOD. AFTER RESEARCHING ON THE INTERNET THE STEERING LOCK FAILED. THIS SEEMS TO BE A MORE THAN FREQUENT ISSUE WITH THIS CAR. THIS HAPPENED OUT OF THE BLUE WITHOUT ANY INDICATION THAT SOMETHING WAS GOING WRONG. I'M GLAD I WAS HOME AND NOT HUNDREDS OF MILES AWAY. WHY IS THERE NOT A RECALL? *TR
DROVE MY C300 TO WORK IN THE MORNING. WENT TO LEAVE A FEW HOURS LATER AND THE CAR WILL NOT START. RADIO, ALARM, DASH AND LOCK/UNLOCK ALL WORK BUT YOU CAN NOT HEAR THE STEERING LOCK DISENGAGE WHEN YOU PUT THE KEY IN. FROM WHAT I HAVE SEEN THIS IS A VERY COMMON PROBLEM AND MERCEDES HAS DONE ABSOLUTELY NOTHING TO FIX IT. I HAVE ONLY OWNED THIS VEHICLE FOR 6 MONTHS. IS THIS WHAT WE HAVE TO LOOK FORWARD TO AFTER BUYING A MERCEDES BENZ? *TR
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE ATTEMPTING TO START THE ENGINE, THE VEHICLE FAILED TO TURN ON AND THE STEERING LOCK ENGAGED. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE STEERING LOCK AND THE CONTROL UNIT. THERE WAS NO FURTHER INFORMATION AVAILABLE. AFTER RETRIEVING THE VEHICLE AND DRIVING, THE BRAKE EBR, ABS, ESP AND POWER STEERING FAILURE MESSAGES APPEARED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 63,033.
INTERMITTENTLY MY LOW BEAM HEADLIGHTS WILL GO ON, GAS GAUGE SLOWLY GOES TO EMPTY, REAR BREAK AND BLINKERS NO LONGER WORK, INTERIOR LIGHTING, AND SUN ROOF DO NOT WORK. I CAN NOT LOCK MY CAR SOMETIMES AFTER FOR ABOUT 5 MINS. IF IT HAPPENS RIGHT WHEN I TURN MY CAR ON, I CAN TRY TO TURN IT OFF AND RESTART AND IT MAY OR MAY NOT HAPPEN AGAIN. SOMETIMES IT HAPPENS RIGHT WHEN I TURN MY CAR ON OR SOMETIMES IT NEVER HAPPENS. *TR
I TURNED THE KEY AND NOTHING HAPPENED. THE CAR WOULD NOT START. LIGHTS WORKED. I CALLED ROADSIDE ASSISTANCE TO HAVE IT JUMP STARTED, DID NOT WORK. I THEN HAD IT TOWED AND WAS TOLD BY THE SERVICE DEPARTMENT AT A CERTIFIED MERCEDES DEALER THAT IT IS A KNOWN DEFECT CALLED ELECTRONIC STEERING LOCK EIS/ESL ALSO REFERRED TO AS TECHNICAL SERVICES BULLETIN LI80-57-P051521. TOTAL COST: $1250 THIS IS MY CAR'S 3RD KNOWN DEFECT: 1) REAR TAIL LIGHTS WOULD CATCH FIRE AND FAIL (FINALLY RECALLED BY MB AND REPAIRED) 2) COMMAND KNOB FOR SATELLITE RADIO AND GPS FAILED AND NOW 3) EIS/ESL DEFECT. *TR
WENT TO START MY CAR. TRIED JUMPING IT OFF THINKING IT WAS THE BATTERY CHECKED ALL THE FUSES. SPENT $70 TO HAVE TOWED TO MY MECHANIC. COME TO FIND OUT IT IS THE EIS SWITCH AND MERCEDES WILL NOT SELL HIM THE PARTS TO FIX ONLY MERCEDES CAN FIX. MY GUY SAID HE COULD FIX FOR $700, MERCEDES DEALERSHIP SAID OVER $1000. COME TO FIND OUT THIS IS A COMMON PROBLEM. AS MY CAR WAS AT MY MECHANIC SHOP ANOTHER MERCEDES CAME IN WITH THE SAME PROBLEM ( UNBELIEVABLE ). MERCEDES TAKES PRIDE IN THE VEHICLES YET WITH A COMMON PROBLEM THEY WILL NOT FIX FOR FREE ( SHOULD BE A RECALL ON THIS PROBLEM ) THIS WILL BE MY LAST MERCEDES I OWN. AUDI WILL BE MY NEXT CAR. VERY DISAPPOINTED IN MERCEDES. *TR
I CAME TO A STOP BECAUSE MY CAR WAS GIVING ME ERROR CODES FOR CERTAIN PARTS OF THE RIGHT TAIL LIGHTS NOT WORKING(TURN& REVERSE) AND THEN THE FUNCTIONING LIGHTS WERE DIMMED. I TOOK A LOOK AT THE ASSEMBLY WHERE THE LIGHTS WERE PLACED AND NOTICED WHERE THE CAR'S ELECTRICAL WIRES WERE PLUGGED IN TO THE BULB ASSEMBLY THAT IT BURNED THROUGH THE ASSEMBLY. I TOOK THE CAR TO THE DEALERSHIP AND THEY FIXED THE RIGHT SIDE BUT NEGLECTED TO CHECK THE LEFT BECAUSE AT THE TIME IT WAS NOT MALFUNCTIONING (AT THAT TIME I WAS STILL UNDER WARRANTY). NOW, ON MARCH 8, 2015 (MY CAR IS NO LONGER UNDER WARRANTY) I CONTACTED THE DEALERSHIP AS WELL MBUSA BECAUSE THE LEFT SIDE IS NOW BEGINNING TO ACT ERRATICALLY, AND ALTHOUGH THERE IS NO BURNING (YET) I WOULD LIKE TO RESOLVE THE ISSUE. I CHECKED THE BULBS WHICH WERE GIVING ME ERRORS AND NONE OF THE BULBS WERE BURNED OUT. I BEGUN TO DO RESEARCH AND I FOUND THERE TO BE A RECALL FROM THE NHTSA CAMPAIGN NUMBER: 14V-177, BUT MY VIN NUMBER IS NOT INCLUDED IN THIS RECALL YET I HAD REPORTED THE VERY SAME ISSUE MUCH EARLIER THAN 2014. AS I CONTACTED BOTH THE DEALERSHIP AND MBUSA THEY BOTH SAID THAT MY CAR WAS NO LONGER UNDER WARRANTY AND THAT MY VIN WAS NOT INCLUDED IN THE RECALL REFUSING TO ACCEPT THAT THEY MADE AN ERROR IN THEIR WIRING AND NEGLECTING TO FIX BOTH SIDES THE FIRST TIME I TOOK THE CAR IN. *TR
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CHECK SIGNAL WARNING INDICATOR ILLUMINATED. THE CONTACT OBSERVED THAT THE REAR DRIVER SIDE TAIL LIGHT WAS NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. THE VIN WAS UNVAILABLE.
A KNOWN ISSUE WITH MERCEDES BENZ C300 CARD MODEL YEAR 2008 AND UP. THE STEERING IGNITION SWITCH FAILS. THIS IS A DEALER FIX ONLY AND COSTS APPROXIMATELY $1500-$2000 DOLLARS. WHEN YOU GO TO START YOUR CAR NOTHING COMES ON, NO LIGHTS NO NOTHING. THE CAR IS BASICALLY DISABLED AND YOU HAVE TO HAVE IT TOWED TO THE DEALERSHIP. *TR
TL*THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE STEERING WHEEL SEIZED. THE CONTACT ALSO STATED THAT WHEN INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE FAILED TO START AND THE KEY WOULD REMAIN STUCK IN THE IGNITION. IN ADDITION, ALL THE ELECTRICAL COMPONENTS WOULD REMAIN ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 73,000.
WENT TO STORE AND WHEN I RETURNED TO THE CAR, THE TRUNK RELEASED NORMALLY AND DOORS UNLOCKED NORMALLY WITH THE KEY FOB. INSERTED THE KEY INTO IGNITION SWITCH. ABLE TO TURN KEY, BUT CAR WOULD NOT START. TRIED LOCKING AND UNLOCKING DOOR WHICH WORKED AGAIN. WAITED ANOTHER MINUTE AND CAR STILL WOULD NOT START. TRIED MOVING STEERING WHEEL, BUT IT WAS LOCKED AND COULD NOT TAKE CAR OUT OF PARK, BUT MADE SURE IT WAS ALL THE WAY INTO PARK. TRIED TO START CAR AGAIN, THIS TIME I HEARD WHAT SOUNDED LIKE A RELAY CLICKING FROM UNDER THE DASH, BUT STILL NO START. AFTER ANOTHER MINUTE, I TRIED AGAIN AND THIS TIME IT STARTED. I CAUTIOUSLY DROVE HOME AND PARKED AFRAID TO DRIVE THE CAR ANY LONGER AS THE IGNITION SWITCH ALSO CONTROLS THE STEERING LOCK AND THERE EXIST THE POSSIBILITY OF THE STEERING BECOMING LOCKED WHILE THE CAR IS IN MOTION, AS SEVERAL OTHERS HAVE POSTED AS HAPPENING TO THEM. A MAJOR SAFETY ISSUE EXIST SINCE THE STEERING COULD LOCK WHILE THE CAR IS IN MOTION AND MERCEDES BENZ SHOULD BE REQUIRED TO RECALL THIS VEHICLE TO REPAIR THIS BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. *TR
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
TL*THE CONTACT OWNS A 2009 MERCEDES BENZ C300 EQUIPPED WITH COOPER TIRES, TIRE LINE: VELOZZA ZXV, AND TIRE SIZE: 255/35/R18 (N/A). THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT DISCOVERED THAT THE REAR DRIVER SIDE TIRE WAS FLAT AND THE TREAD SEPARATED FROM THE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TIRE READ SEPARATED AND NEEDED TO BE REPLACED. THE TIRES WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 57,965 AND THE TIRE FAILURE MILEAGE WAS 3,500.
THERE NEEDS TO AN INQUIRY INTO THE SENSORS IN THE STEERING ON THE C CLASS MERCEDES. I JUST HAD MY SENSOR GO OUT WITH ONLY 30,152 MILES ON IT GO OUT. AS I HAVE TOLD OF THIS EXPERIENCE TO OTHER AND THE SAME STORY AROUND 30,000 MILES THEY HAD THE SAME ISSUES RESULTING IN THOUSAND DOLLARS IN REPAIRS. *TR
NOISE COMING FROM FRONT OF ENGINE. BROUGHT TO A LOCAL MERCEDES BENZ INDEPENDENT SHOP. THEY REPLACED THE BELT TENSIONER, IDLER PULLEYS, AND THE MULTI RIB BELT. WHY WOULD THE BELT TENSIONER CAUSE THE RIB BELT TO RIP WITH ONLY 62K MILES ON THE CAR? *TR
INSERTED KEY INTO IGNITION SWITCH. ABLE TO TURN KEY. BUT NO IGNITION LIGHTS COME ON IN ANY POSITION OF THE KEY. DOES NOT START. PROBLEM APPEARS TO BE INTERMITTENT, AS AFTER SEVERAL TRIES IT MAY FUNCTION CORRECTLY WITH INCREMENTAL IGNITION ON SETTINGS AND THEN STARTING. AS THIS IGNITION SWITCH ALSO CONTROLS THE STEERING LOCK, THERE EXISTS THE POSSIBILITY OF THE STEERING BECOMING LOOKED WHILE THE VEHICLE IS IN MOTION. HENCE, A MAJOR SAFETY ISSUE EXISTS! SHOULD STEERING BECOME LOCKED WHILE VEHICLE IS IN MOTION (AT ANY SPEED) THE CONSEQUENCES ARE EXTREMELY DANGEROUS!. *TR
COMMON ISSUE ON THIS MODEL AND YEAR. ELECTRICAL IGNITION SYSTEM / ELECTRICAL STEERING LOCK UNIT AND IT'S NOT SOMEHOW A RECALL. *TR
YET ANOTHER PERSON WITH A ELECTRONIC STEERING LOCK ISSUE. I TRIED TO LEAVE WORK FOR LUNCH BUT WAS MET WITH THAT ISSUE. I HAD TO HAVE AAA TOW ME TO THE MERCEDES DEALERSHIP WHERE THEY WANT 1200 TO FIX THE PROBLEM....HOW ARE SO MANY OF US EXPERIENCING THIS ISSUE BUT MERCEDES ISN'T DOING ANYTHING TO FIX IT! *JS
CAR WOULD NOT START. HAD TO BE TOWED TO DEALER. REPAIR COST 1150 DOLLARS. ONE WEEK WITHOUT CAR. *TR
I WENT TO START UP MY CAR IN THE MORNING AND THE KEY WOULD TURN BUT WOULD NOT START THE ENGINE. I KEPT ON GETTING A READING TO REMOVE MY KEY. IT TURNS OUT THAT THE STEERING COLUMN MECHANISM HAS FROZEN UP. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY WANT TO CHARGE $1,500 TO GET THE ISSUE REPAIRED. FROM WHAT I HAVE RESEARCHED THIS IS A VERY COMMON PROBLEM WITH THE MODEL AND YEAR OF MERCEDES. I ORIGINALLY THOUGHT MY KEY NEEDED TO BE REPROGRAMMED. *TR
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT ALL THE WARNING LIGHT ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT ALSO RECEIVED NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
I HAD AN ISSUE WITH MY CAR 5 MONTHS AGO DUE TO THE CAR WOULD NOT TURN ON. MERCEDES TOLD ME IT WAS THE KEY AND I NEEDED TO PURCHASE A SECOND KEY. IN THE MEAN TIME, I WAS WAITING FOR THE NEW KEY MY OLD KEY WAS ABLE TO GET MY CAR START. AS TIME WENT BY, THE SAME ISSUE HAPPEN SEVERAL TIMES CAUSING ME TO LOSE WORK AND LEAVING ME IN THE MIDDLE OF NO WARE. FRIDAY NOVEMBER 7 2014 WAS THE LAST INCIDENT AND I DID NOT GET HOME UNTIL 5 AM WAITING TO A SERVICE TRUCK TO PICK UP MY CAR. THIS TIME THE IGNITION SWITCH IT'S NOT WORKING WITH NONE OF THE KEYS. I HAD TO CALL A MY INSURANCE TO PICK UP THE CAR FOR THE SECOND TIME AND TAKE IT TO A CERTIFIED DEALER TO REPLACE THE IGNITION KEY AND STARING WHEEL DUE TO ITS LOCK. *TR
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE ATTEMPTING TO HAVE THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V177000 (ELECTRICAL SYSTEM), IT WAS DISCOVERED THAT THE HOUSING UNIT FOR THE HEADLIGHTS AND TAILLIGHTS WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,131.
I HAVE OWN A MERCEDES BENZ C300 FOR ALMOST FIVE YEARS AND HAD SOME PROBLEMS BUT NOT MAJOR UNTIL RECENTLY. I WHEN TO LUNCH WITH MY WIFE AND DAUGHTER AFTER COMING BACK INTO THE CAR WE ENDED UP BEING STRANDED FOR SEVERAL HOURS WAITING FOR AN EMERGENCY ROADSIDE SERVICE TO FIND OUT WHAT THE PROBLEM WAS. WE INITIALLY THOUGHT THAT WE RUN OUT OF GAS SINCE MY TANK WAS LOW, SO I ORDER GAS FROM AAA ROAD ASSISTANCE AND ALSO JUMP STAR THE CAR THINKING OF A BATTERY PROBLEM BUT NEITHER SOLVE THE PROBLEM. WE HAD NO CHOICE BUT TO TOW THE CAR TO DOWNTOWN LOS ANGELES, CA MERCEDES DEALERSHIP. THE NEXT DAY THE SERVICE CONSULTANT CALL ME AND SEND ME AN EMAIL THAT THE PROBLEM WAS THE ELECTRONIC STEERING LOCK AND THIS IS THE COST TO REPAIR IT $1385.84 . I WAS SHOCKED BECAUSE I TAKE CARE OF MY CAR VERY WELL, I NEVER EXPECTED TO HAVE SUCH A COSTLY REPAIR. I RESEARCH THE PROBLEM AND FOUND OUT THAT MANY PEOPLE HAVE THE SAME PROBLEM. THIS IS SOMETHING THAT MERCEDES BENZ SHOULD LOOK INTO AND TREAT IT AS A RECALL AND NOT AS A WEAR AND TEAR PROBLEM. *TR
AS I RECENTLY RECEIVED A NOTICE FOR MERCEDES BENZ RECALL #14V-177. I WENT UP TO THE NEAREST LOCATION IN FORT WORTH AND THEY SAID I HAD TO WAIT FOR A "SECOND NOTICE" FOR MY TAILLIGHTS TO BE FIXED. I AM DRIVING ON A BAD BRAKE LIGHT FOR 2 MONTHS AND AS I FOLLOW UP WITH THIS DEALERSHIP, THEY SAID IT WOULD DEFINITELY ARRIVE THE FIRST WEEK OF SEPTEMBER. ITS THE 12TH, NO LETTER, NO FOLLOWUP FROM THESE PEOPLE AND I'M CONCERNED WITH HOW MANY OTHER PEOPLE THEY ARE DOING THIS TOO. PLEASE HELP IN ANY WAY AS I HAVE NO LEADS. THANK YOU *TR
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT THE KEY FAILED TO TURN FROM THE OFF TO ON POSITION. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE CHIP IN THE STEERING COLUMN NEEDED TO BE REPLACED AND THE KEYS NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. UPDATED 10/22/2014*LJ THE CONSUMER STATED THE MANUFACTURER WAS CONTACED AND OFFERED ASSISTANCE WITH THE COST OF REPAIR ONLY IF THE REPAIR HAD NOT BEEN PAID PREVIOUSLY FOR. UPDATED 4/1/15 *JS
THIS MORNING, CAR WOULD NOT START, MESSAGE ON DASHBOARD TO GO TO THE DEALER, TOOK THE KEY IN & OUT AND, AFTER MULTIPLE TRIES, THE CAR STARTED BUT TRANSMISSION WOULD NOT WORK (STAYED ON PARK), TOOK THE KEY IN & OUT AND FINALLY WAS ABLE TO DRIVE TO THE DEALER, STEERING LOCK PROBLEM, THE PART ONLY IS 1 400 $ !!! PROBLEM KNOWN BY MERCEDES BUT THEY NEVER DID ANYTHING ABOUT IT ! DEALER NOT HELPFUL AT ALL. *TR
IN 13 MONTHS AND 9,000 MILES, I HAVE HAD TO REPLACE 3 CONTINENTAL EXTREME CONTACT DWS TIRES DUE TO BULGING SIDEWALLS. ONE OF THOSE 3 WAS THE FIRST REPLACEMENT ON JULY 15, 2014. THE FIRST BULGING SIDEWALL HAPPENED 12 MONTHS AFTER PURCHASING THEM. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2009 Mercedes-Benz C300 → · Every C300 year → · How the figures are calculated →