2012 Mercedes-Benz C250

Above average

Owners filed 272 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 5 times.

When it fails
020k40k60k90k120k200k
60,000 milesMedian miles at failure

87 complaints record an odometer reading. Failures cluster around 50,000–60,000 miles.

Most common 2012 Mercedes-Benz C250 problems

167 of the 272 complaints (61%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags167
202
Engine54
020
Fuel/Propulsion System · fuel and propulsion system9
000
Service Brakes · brakes7
000
Electrical System6
000
Unknown or Other4
000
Structure › Body · body and frame4
000
Steering3
001
Suspension2
000
Seats2
000

5 safety recalls

Part 573 reports
Air Bags › Frontal21V638000
Filed Aug 13, 2021205 vehiclesMercedes-Benz USA, LLC

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

Risk. An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Remedy. Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Air Bags › Frontal › Passenger Side › Inflator Module20V298000
Filed May 22, 2020640 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012 C250, C250 Coupe, C300, C350, C350 Coupe, C63 AMG, and C63 AMG Coupe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. An incorrect replacement front passenger air bag may have been installed.

Risk. An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.

Remedy. MBUSA will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060011.

Air Bags › Frontal › Passenger Side › Inflator Module19V010000
Filed Jan 9, 2019288,779 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Air Bags › Frontal17V627000
Filed Oct 6, 2017495,290 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Risk. If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy. MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Air Bags › Frontal › Passenger Side › Inflator Module17V017000
Filed Jan 10, 2017104,119 vehiclesMercedes-Benz USA, LLC.

Defect. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2012 C300 4Matic, C250, C250 Coupe, C350, C350 Coupe 4Matic, C350 Coupe, C63 AMG, C63 AMG Coupe, E350 Coupe 4Matic, E350 Cabrio, E350 Coupe, E550 Cabrio, E550 Coupe, GLK350 4Matic, GLK350, SLS AMG Cabrio, and SLS AMG Coupe vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above MBUSA is recalling certain 2009 C300 4Matic, C300, C350 and C63 AMG vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above MBUSA is recalling certain 2008 C300 4Matic, C300, and C350 vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy. MBUSA will notify owners, and dealers will replace the front passenger air bag modules, free of charge. Owners were sent an interim notification in March 2017. Second notices started going out in October 2018 and continue to be mailed as parts become available. Owners may contact MBUSA customer service at 1-877-496-3691

All 5 campaigns on file, newest first.

What owners reported

Newest filings
Vehicle Speed Control
Filed Sep 15, 2025CA

-The steering wheel and brake locked up and became unusable while driving at approximately 75mph. Cruise control was enabled for a few miles (maybe 2) and disabled after. Around 5 minutes after disabling, the car began to surge between acceleration and deceleration drastically on its own. All of the dashboard lights that come on when the key is initially inserted came on at once while engine was on/running and the car was in drive. After finally being able to reach a safe enough spot, I put the car in park and turned the engine off. I sat for a few minutes to try and turn the engine/car back on and the car would not crank, but the overhead lights, radio, and dash lights were functioning. -This was an extremely dangerous experience. The car began to decelerate rapidly in heavy freeway traffic. At that speed, with many semi-trucks traveling nearby, this sudden loss of speed created an extremely dangerous situation. My vehicle instantly became a slow moving obstacle in the lane. Only by luck and quick reaction was a serious or fatal collision avoided. The car would not start back up so I was sitting at the edge of the highway as many cars flew by just inches away from my car. -I am away at college in a rural city. Accessibility is limited as well as support because of lack of resources. -The car was towed to a mechanic who does not specialize in German cars and stated they did not have the proper tools to "get into the car" because the motor is "locked up" and the car wouldn't c

Engine
Filed Aug 18, 2025150,000 milesTX

The contact owns a 2012 Mercedes-Benz C250. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from the vehicle with the check engine warning light illuminated. The contact drove the vehicle to the shoulder of the road. The contact stated that the rattling sound continued, and the vehicle shuddered abnormally. The vehicle was towed to the residence. The independent mechanic provided mobile service and diagnosed the vehicle with cam shaft timing chain adjuster failure. The contact was informed that the cam shaft timing chain adjuster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 150,000.

Service Brakes, Hydraulic
Filed Jul 1, 202596,826 milesTX

The contact owns a 2012 Mercedes-Benz C250. The contact stated while driving 35-40 MPH and depressing the brake pedal, the brake pedal was significantly stiff, and the vehicle failed to respond as needed. The contact stated that upon standing on the brake pedal, the vehicle responded as needed. The contact stated that the failure recurred while driving 65 MPH. The vehicle was taken to the dealer, where the vacuum pump was replaced; however, the failure recurred. The vehicle was taken to Mercedes-Benz of Beaumont (1865 I-10 S, Beaumont, TX 77701), where it was test-driven, and the dealer became aware that the brake pedal was extremely firm. The dealer diagnosed the vehicle and determined that the vacuum pump needed to be replaced. The part was replaced; however, the failure persisted. The contact stated that the failure increased, causing the contact to engage the parking brake to stop the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 96,826.

Air Bags
Filed Jun 12, 2025GA

The model/year Mercedes-Benz are well known for experiencing this/these particular issues. My research has shown that these year/make/model vehicles are experiencing the same type of mechanical failures nationwide. The issues all relatively begin around 75,000 miles. I've only had my car 3 years putting 30000 on it hardly driven/cared for **Issue Found:** Oil was leaking onto the ignition coil and spark plug of cylinder 3. **Source of Leak:** Valve cover gasket failure. **Recommended Repairs:** - Replace the valve cover gasket (to halt the oil leak). - Replace spark plugs and ignition coil (which were contaminated/damaged by oil). **Relevance to Warranty:** The valve cover gasket is only covered if it fails as a result of an internally lubricated engine part causing damage. Ignition coils and spark plugs are maintenance items and are not covered by warranty plans. **Required Repairs (Identified Mechanical Issues)** - **Coolant Pipe Leak – $850** **Issue:** Coolant leaking from a pipe on the side of the cylinder head. **Relevance to Warranty:** Typically not covered unless it pertains to a failure in a covered system such as the water pump or cylinder head due to an internal breakdown. This is likely classified as an external plumbing component, which is not included. - **Oil Feed Line Leak – $600** **Issue:** Oil leaking from the side of the engine, traced back to the oil feed line. **Relevance to Warranty:** This is not typically covered unless the oil feed line is part of t

Engine
Filed Apr 4, 2025CA

The contact owns a 2012 Mercedes-Benz. The contact stated while driving at an undisclosed speed, the Check Engine and High Pressure Fuel Pump warning lights was illuminated. The failure occurred on several different occasions. The vehicle was taken back to the residence. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Electrical System
Filed Jan 27, 2025CA

1. The car radio, blue-tooth, speakers, sound, car remote sound. Happened after a battery change by AAA - unsure if it's related. CUstomer service tried to resolve it - radio turns on, but nothing else works. 2. Doors won't unlock outside or inside - except passenegers side is open. 3. Accelerator acting strange - won't pick speed after 30, then 60 4. there was an air bag recal of this car a while ago.

Service Brakes
Filed Jan 27, 2025CA

Lost of drive power and the vehicle steering wheel locked on my mercedes from a damaged malfunctioning steering lock actuator module due to mechanical issues within the steering column such as bad steering wheel assembly, faulty steering lock module or issue with the wiring or other electrical components and the mercedes dealer is the only one who solves this issue no other mechanic in general. My safety was at risk due to I lost power and lost of front brakes due to bad sway bar assembly or components could of caused and accident when this happened on November 12, 2024 the problem dealership found during vehicle inspection was code 25464 they told me recommend to replace electric lock module and repair estimate was $2,829.78 and before I approved the the amount I told Mr Ivan Velasco service advisor that after they replace the module that if my vehicle was going to be working again and that if I was just going to make 1 payment of $2,829.78 then I would approved it so I did. Weeks later I got an email asking for more money they wanted another payment for $600 saying it needed a sensor that has something to do with the transmission because after replacing the new module the vehicle did not start up there was no type of communications nothing at all and I responded that I was not going to pay $600 more just cause they don't know what their doing because they promise me the car was going to work after they replace the module now that it did not want to crank up they found anoth

Electrical System › Ignition › Interlock/Lockout
Filed Dec 30, 2024143,000 milesCA

The contact owns a 2012 Mercedes-Benz C250. The contact stated while the vehicle was parked, the anti-lock theft prevention feature failed to function as intended. The contact stated that the steering wheel was seized, and the vehicle failed to start. The vehicle was towed to the residence. The contact was informed by the tow truck driver that the failure was due to the electronic lockout system. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

Engine
Filed Dec 7, 2024OH

MY VEHICLE, HAS THE ENGINE MAKING NOISE ,WHEN STARTING,, THE LIFTERS RATTLE...I WAS TOLD TO CHECK WITH MERCEDES BENZ FOR RECALL INFO...HOWEVER, THE COMPANY STATES,THIS VEHICLE IS NOT INCLUDED....IT HAS 52,000 ORIGINAL MILES, AND HAS BEEN MAINTAINED...I BELIEVE, THIS PROBLEM SHOULD BE COVERED BY THE MANUFACTURER...PLEASE ADVISE.....I HAVE HAD THE MB DEALER DO A DIAGNOSIS..THEY CONFIRM THE LIFTERS ARE DISFUNCTIONING....

Steering
Filed Nov 18, 2024CA

I got stranded in the middle of the street my vehicle does not crank steering lock so I had my vehicle towed into the Mercedes dealership the one in Figueroa st Monday November 18 2024 at around 03:24pm and this is what they told me. Needs immediate attention custom recommendation ELECTRIC STEERING LOCK During vehicle inspection found electric steering lock has malfunction code 25464 recommend to replace electric steering lock first and perform re-check. Repair total estimate: $2,829.78 I definitely can't afford to pay that amount please help with this issue

Seats
Filed Sep 30, 2024LA

Active headrest on front passenger seat forcefully deployed without any collision or impact occurring. It happened during a gradual stop at red light. Bits of broken plastic were found on the passenger seat after deployment. Cannot re-set the headrest because of broken parts. No one was in the seat at the time but now concerned that the same thing will happen to driver's headrest.

Fuel/Propulsion System
Filed Jul 10, 2024DC

During hard acceleration the high-pressure fuel pump fails. I've never had to replace this part on any other car that I have owned. When I research the part for this car, I reviewed many forums and articles complaining about the failure of the high-pressure fuel pump on the Mercedes c250 sport or similar chassis. The vehicle performs normally until there is hard acceleration; then the engine light comes on. This causes the car to lose acceleration power and slows the car down significant and can be dangerous especially if driving on a freeway or highway. The failure of the part has been reported to occur as early as 30k miles.

Engine
Filed May 14, 2024GA

What component or system failed or malfunctioned, and is it available for inspection upon request? As I started my car from a cold start and even when starting the engine, the car was creating this tractor like sound. No system has failed but I read the camshaft adjuster and tensioner pulley has come out of site, which can ruin the engine. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, it was audible by the dealer but I was told that it would be a normal issue on a cold start. Now they will charge $200 for a service diagnosis. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Mercedes Benz gave an extended warranty on the program for extension of 10 years but the problem has been happening for multiple people and it has been happening again that this warrants a recall over a poorly designed part that can destroy the car’s engine. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No such codes or messages. Which is why this is so scary. This incident has been happening for the past 8 months or so and besides a letter about a warranty no such information.

Air Bags
Filed Oct 18, 2023CA

1) cranshaft and camshaft position sensors, timing problems and it has to be replaced this is a common damage in Mercedes Benz 2012 c250. 2) this put in risk my life because it can brake the engine in a highway and the car could be off.

Fuel/Propulsion System
Filed Jul 27, 2023CA

While trying to pass big rig on freeway my car went into lymph mode and stalled causing the car behind me to brake and almost caused an accident. My engine light came on & after getting it checked out I retrieve the following code P0002. After doing some research it appears this is an ongoing issue with this year and model of car.

Unknown or Other
Filed Jun 24, 2023CA

Dear Sir/Madam, I am writing to file a formal complaint against the Fletcher Jones Mercedes-Benz franchise located in Ontario, California and Mercedes-Benz USA , specifically addressing the issue of the dealership closing the recalls and not honoring the warranty recall on my 2012 Mercedes C250, even though I have received multiple automotive part recall notices for my vehicle. Please see the attached files for more details.

Unknown or Other
Filed Jun 24, 2023CA

Dear Sir/Madam, I am writing to file a formal complaint against the Fletcher Jones Mercedes-Benz franchise located in Ontario, California and Mercedes-Benz USA , specifically addressing the issue of the dealership closing the recalls and not honoring the warranty recall on my 2012 Mercedes C250, even though I have received multiple automotive part recall notices for my vehicle. Please see the attached files below for the full story. Thank you for your time.

Service Brakes
Filed Jun 22, 2023128,000 milesOR

On 6/20/23 I was driving this vehicle on the 5 freeway north bound exit 102 in Washington. i found myself travelling at 60mph just moving over to the middle lane of traffic. i needed to slow the vehicle a little and pushing down on brakes I found there was no reaction from the braking system. Making a quick decision I moved over to the emergency lane where I came to a stop. There were no warning signs of the issue. I had the vehicle towed to my Mercedes Benz dealership where I had the car service the day before on 6/19/23 where nothing was noted on this problem. After inspection from the technician at the dealership it was found that the brake vacuum pump was no longer working. Which technician said had caused the issue and he had never experienced this issue before. i am bringing this to your attention due to it could have caused a fatal accident to with me and other people on the freeway.

Electrical System
Filed Mar 23, 2023AZ

Popping sounds and smoke from center dash and right rear speaker. Center speaker magnet extremely hot to the touch.

Structure › Body › Door › Handle › Exterior
Filed Mar 13, 202390,000 milesTX

The contact owns a 2012 Mercedes-Benz C250. The contact stated while starting the vehicle, the vehicle started very rough with a rattling sound coming from the vehicle. The check engine warning light illuminated. The vehicle was not diagnosed. On another occasion, while opening the front driver’s side door, the door handle fractured. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 90,000.

Electrical System
Filed Feb 22, 2023305,000 milesCA

The contact owns a 2014 Mercedes-Benz C250. The contact stated while driving 70 MPH, there was an abnormal frequency sound coming from the speakers followed by a popping sound. The contact then began to smell a burning electrical wiring odor with white smoke coming from the middle dashboard speaker. The contact immediately pulled over and turned off the vehicle. There was no warning light illuminated. Due to the failure, the contact called her father who towed the vehicle to her home where it remained in her possession. The contact reached out to the manufacturer by email and was informed that there were no recalls on the VIN. The contact was then referred to the NHTSA for further assistance. The vehicle was not repaired. The failure mileage was approximately 305,000.

Air Bags
Filed Feb 9, 202378,000 milesCA

The contact owns a 2012 Mercedes-Benz C250. The contact stated that she noticed that the air bag warning light was illuminated. The dealer was contacted because the vehicle had been serviced under NHTSA Campaign Number: 21V638000 (Air Bags) and the dealer stated that the seat belt was malfunctioning. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 78,000.

Engine
Filed Oct 13, 2022CA

Faulty camshaft adjusters creating timing chain to stretch and tensioners to fail , causing excessive wear to the crankshaft and wear of the teeth resulting in catastrophic damage and complete engine failure ( I have not replaced this timing chain or camshaft adjuster yet but i can hear the timing chain rattling from the defective parts from manufacturer. )

Steering
Filed Sep 7, 2022TX

The esl/eis failed. Turned car off and after coming back to try and turn it on, it didn't work. Steering wheel was locked and car wouldn't engage with key. After checking with mechanics and checking online, I discovered that it is a frequent issue that happens with no warning whatsoever. Which is quite worrisome to think the Steering wheel could lock at anytime without notice. My car is a 2012 Mercedes c250 coupe.

Engine
Filed Jun 8, 2022TX

AUTO IS LESS THAN 100K MILES EXCELLENT CONDITION HAD THE TURBO GASKET GO BAD ON THE AUTO. OIL LEAKING IN THE MAIN ENGINE COMPARTMENT AND ON GROUND DUE TO THE GASKET ISSUE. COULD CAUSE DAMAGE TO ENGINE AND TURBO. GASKET SHOULD NOT HAVE GONE BAD. WHILE AT THE MECHANICS SAME ISSUE WITH THE SAME EXACT MODEL OF MERCEDES, NOT SURE THE YEAR BUT IDENTICAL BODY STYLE. REPAIRS WERE COMPLETED ON 06/07/22 COST THROUGH MECHANIC $465.00 ANY TIME DUE TO PASSING OR EXCELARTION THE ENGINE WOULD MISS OUT AND LOSE POWER FOR THE PASSING OR ESCELARTION.

Suspension
Filed May 9, 2022MD

Major rust in the welded joints of the Steel subframe. Long crack development along the seams, could have led to catastrophic lost of control of vehicle if the breaks were not found. This is an apparent flaw with the C-Class Mercedes Benz and quite surprising to the Service Reps at my dealership that this has not been a recall issue, as they’ve replaced many. The repair is quite costly, over $5,000. There were no symptoms, warnings or messages. This was found when the vehicle was in for a 10k service. I have a video sent by the technician that show the inspection of the vehicle.

Engine
Filed Feb 24, 2022VT

The engine in my car died and after inspection by a Mercedes mechanic they concluded the failure was caused by faulty camshafts that have been common in the year and model this car. Mercedes has issued and extended warranty to cover the repairs recognizing this was a manufacturing issue but they are refusing to cover the full cost of repairing my car.

Fuel/Propulsion System
Filed Jan 20, 2022FL

2012 C250 has a known defect with high pressure fuel pump. I personally have had an intermittent issue where vehicle will unpredictably stop working under heavy throttle and enter limp mode as the computer throws a fault code. This results in loss of power after the code making vehicle unpredictable and dangerous in passing situations. It leaves you stranded in the passing lane with oncoming traffic with a vehicle that will not accelerate. I have submitted a request multiple times with Mercedes benz corporate who has declined my submission. This issue has been ongoing since 2016. They have offered an extended warranty on the vehicle 10 years and 120,000 miles as they know there is a defect. It is dangerous and needs to be covered for all of the affected vehicles.

Electrical System
Filed Dec 13, 2021FL

Electronic Steering Lock (ESL) fails and your key fob nor your keyless go button will function, rendering your car unable to start...! Usually it's the cheap toy motor that engages the moving tab that locks and unlocks the column and communicates to the ignition to start the car... You get only a message to "remove your key" and the dash lights will not come on nor can you start the vehicle... Mercedes is aware of this, as there are thousands of complaints on this ESL issue... Mercedes needs to issue a recall and do away with this faulty ESL module...!!!! Oh by the way, they charge $1500+++ to fix it...🤬🤬🤬

Engine
Filed Nov 17, 202152,000 milesNJ

The contact owns a 2012 Mercedes-Benz C250. The contact stated that while driving at 50 MPH, the check engine warning light illuminated. The contact was able to continue to drive the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the variable valve timing solenoid had failed and needed to be replaced. The dealer was notified of the failure and advised the contact that he would be responsible for the cost of the diagnostic test. The manufacturer was notified of the failure through a voicemail message. The vehicle was not repaired. The approximate failure mileage was 52,000.

Fuel/Propulsion System
Filed Nov 13, 2021CA

When accelerating to pass a vehicle the check engine light comes on and there is loss power. When this happens there is a huge potential of a crash. The car has to be shut off to try and reset this. When you are on the frwy this puts life at danger. The code is a p002 and if you research it Mercedes is aware of this and is most likely a defective high pressure fuel pump problem that needs replacing but there have been no recalls. I have looked it up on you tube and has been on ongoing issue with no recalls as of yet. I am taking my car to dealer on 11/15/2021 for this issue which they will charge me for even though its a safety issue

Engine
Filed Aug 26, 2021MD

I purchased this 2012 C250 Mercedes from Carmax of Waldorf on 04/26/2017, with 20,046 miles on it. I informed Carmax the engine light was on and the car was rattling at start. I also reported the oil dipstick was broken. When the car was returned, the dipstick was replaced, coolant light off and engine light was off; however, the rattling at start up continued. I reported the problem to Carmax several months later and they pretty much denied fault and went as far to say the car is just cold and does that at startup. For further protection I signed with carshield as my wife drives the car. The car's rattling continued at startup and eventually became difficult to start. I took it to Mercedes of Arlington, Virginia and they stated the timing gear and chain needed replacing. carshield reported back to me that it was a preexisting problem and wouldn't fix it. Meanwhile, we were stuck with a car we were paying on with no one taking the blame. Following research, I found that this is a recurring problem with the 2012 C250 model but there is no recall. I eventually paid approximately $5000 for the engine to be repaired as the engine failed. The engine is currently rattling again; with the engine light coming on constantly. this seems to be a common problem, however, with to consequences and accountability.

Structure › Body
Filed Aug 24, 2021MD

I was driving my 2012 Mercedes C250 through an intersection on 08/09/2021 when I first heard clunking noises in the rear of my vehicle. Every time I placed my foot on the brakes after that it continued to clunk until I took it to the Mercedes dealership for repair on 08/17/2021. The car had about 57,000 miles on it and was only nine years old, but the dealership said that the entire rear subframe of the vehicle had rusted and was close to completely separating from other parts of the vehicle. This was the first time I heard of any rusting in my vehicle, despite having the 2 rear tires replaced and alignment by the same place on 10/02/2020 (less than one year before). The service rep acknowledged that the car was well-maintained and that this was not due to any accident. This rusting was due to a manufacturing defect and has caused accidents in other Mercedes vehicles (https://www.carproblemzoo.com/mercedesbenz/c300/suspension-problems.php). It has resulted in recalls of rusted parts in both Europe (https://europe.autonews.com/article/19981026/ANE/810260839/mercedes-offers-guarantee-against-rust-for-30-years) and Canada (https://www.wheels.ca/news/mercedes-benz-recalling-vehicles-for-rust-problems/). Had I been travelling at a higher rate of speed when this piece failed, I could have been at risk of serious injury. This event occurred without any warning lamps or messages. The service for replacement and realignment was quoted at $4,358.71. Only after much argument did I recei

Service Brakes
Filed Jul 19, 2021MI

Brakes failed to deploy, randomly, during recent trip; VERY DANGEROUS; pressed brakes, would NOT engage and car kept moving and would not stop; pushed car into P (Park) to stop moving; just completed a 225 mi trip from Chicago to Detroit Metro area traveling at speeds between 65-70 mph with no issue, all service on vehicle is and has been conducted via Mercedes authorized dealers, had vehicle in for service on morning of trip for overview and safety check prior to leaving and no known issues; after coming off freeway engaged brakes upon pulling into neighborhood and vehicle brakes failed completely-stopped engaging; NO NOTIFICATION; NO INDICATOR LIGHTS OR READ OUT OF ISSUES related to brakes was indicated on dashboard; had we been on the freeway at the time of incident coming off an exit ramp at high speed we would have suffered a grave result, brakes failed completely. THIS IS A DANGER and UNACCEPTABLE for this manufacturer; vehicle has been towed to dealership, is not drivable, and is currently being assessed. This has been widely reported on other sites, regarding this specific vehicle, Mercedes C250, my model year is 2012; I researched this issue, yesterday, to determine what could possibly have gone wrong as vehicle was not leaking fluids and NO indication of issues during recent diagnostics and safety check two days prior. Not having sufficient braking capability with NO warning or indication is DANGEROUS, a liability to manufacturer and should be investigated immediate

EngineFire
Filed Jun 27, 2021TX

2012 Mercedes C250 caught fire with no warning. Drove about 5 miles to the store and parked the car. A passerby said your car is on fire. Within minutes the entire front of the car was ablaze. The vehicle was towed to the city impound lot and has not been inspected by anyone.

Tires
Filed Apr 20, 2021NV

TIRE BRAND: SUMITOMO TIRE LINE: HTR A/S P02 TIRE SIZE: 225/40R18 92W COMPONENT: BUBBLE IN TREAD AREA, NOT SIDEWALL DOT NUMBER: LM6R2916 AND LM6R2416 TWO FRONT TIRES WERE PUCHASED NEW FROM AMAZON.COM IN MAY OF 2017 AND WERE IMMEDIATELY INSTALLED AND PUT INTO SEVICE. THERE WERE APPROXIAMATELY 30K MILES ON THE TIRES. THE FIRST FRONT TIRE FAILED IN JULY OF 2020 (LM6R2916) AND THE SECOND FRONT TIRE FAILED IN APRIL OF 2021 (LM6R2416). NO SPECIFIC EVENTS LED TO THE FAILURE OF EACH TIRE AND OCRRUED DURING NORMAL DRIVING. THE FIRST TIRE STARTED MAKING A WEIRD WOBBLING NOISE AT HIGHWAY SPEEDS. INSPECTION REAVEALED ON LARGE BUBBLE ON THE INNER PORTION OF THE TREAD. THE SECOND TIRE FAILURE OCCURRED AFTER STRANGE NOISES AS IF A ROCK WAS STUCK IN THE TIRE. INSPECTION REVEALED A SMALL BUBBLE FORMING ON THE INNER TREAD. ALL FOUR TIRES WERE REPLACED. A WARRANTY CLAIMED WAS ATTEMPTED WITH SUMITOMO. THEY REFUSED TO HONOR A WARRANTY AND TOLD ME THE VENDOR WOULD TAKE CARE OF THE WARRANTY CLAIM. AMAZON.COM REFUNDED THE PURCHASE PRICE.

Fuel/Propulsion System
Filed Apr 16, 202119 milesGA

P0002 FUEL VOLUME REGULATOR CONTROL CIRCUIT RANGE/PERFORMANCE MERCEDES C250, IF I'M EXPERIENCING A LACK OF POWER WHEN I PRESS THE GAS PEDAL AND I'M GETTING A P0002 CHECK ENGINE LIGHT, THERE'S A HIGH PROBABILITY THAT I WILL NEED A NEW HPFP HIGH PRESSURE FUEL PUMP.

Engine
Filed Mar 1, 202193,000 milesFL

WHEN ACCELERATING TO PASS ON HIGHWAY CAR SUDDENLY GOES INTO LIMP MODE AND LOSSES POWER THIS IS DANGEROUS AT 70 PLUS MILES PER HOUR, ECM CODE READS P0002 HIGH PRESSURE FUEL REGULATOR FAILURE, CHECK ENGINE LIGHT WILL STAY ON UNTIL CAR HAS BEEN SHUT OFF FOR LONGER THAN TEN MINUTES OR IF YOU HAVE A SCANNER YOU CAN ERASE CODE AND DRIVE THE CAR NORMAL, NO PASSING. THIS HAS ALSO HAPPEN PULLING OUT FROM A STOP LIGHT CAR HAS BUCKLE WITH IMMEDIATE POWER LOSS AND WILL ONLY CREAK UP IN LIMP MODE JUST ENOUGH TO GET YOU HOME. I AM A WELL SEASON MECHANIC WITH OVER 20 YEARS EXPERIENCE AND THIS IS ABSOLUTELY DANGEROUS. PLEASE DON'T WAIT UNTIL SOMEONE GETS HURT OR KILLED BY THIS WHICH IS A KNOWN ISSUE GOING BACK BEFORE 2012. THIS HAPPENED 3 TIMES THIS AST WEEK AND TODAY.

Engine
Filed Dec 30, 2020117,000 milesSC

I HAVE BEEN HAVING ISSUES WITH MY VEHICLE SINCE I PURCHASED IT. STARTING WITH ME NOT HAVING ENOUGH POWER FROM A START, IN AN ATTEMPT TO GAIN ENOUGH POWER TO DRIVE AT A SAFE SPEED FROM THE START, AS IF THE VEHICLE LAGS & NO MATTER THE GASOLINE OR SERVICE, THE PROBLEM NEVER CORRECTS. WHEN I'M TRYING TO GAIN SPEED TO MAINTAIN WITH THE FLOW OF TRAFFIC SAFELY THE VEHICLE LAGS NOTABLY BEFORE GAINING SPEED. I'M NOW HAVING TO REPLACE THE ENGINE BC THE OIL COOLANT HOSE BURST WHILE I WAS DRIVING ON THE HIGHWAY WITH MY CHILD IN THE CAR. MY CHECK ENGINE LIGHT ACTIVATED BUT THE ONLY NOTICE DISPLAYED ON THE DASH WAS THE ENGINE COOLANT WHEN IT WAS LOW. WHEN THE HOSE BURST WHILE I WAS DRIVING ABOUT 60MPH I HEARD A POP SOUND UNDER THE HOOD, SAW SMOKE COMING FROM THE EXHAUST, THEN A CLANKING NOISE UNDER THE HOOD THAT GOT LOUDER & LOUDER UNTIL I WAS ABLE TO PULL OFF OF THE HIGHWAY, & THEN I NOTICED A VERY LARGE AMOUNT OF OIL ON THE GROUND THAT LEFT A TRAIL ALONG THE GROUND FROM MY VEHICLE. THAT WAS VERY DANGEROUS AS MY VEHICLE LOST POWER DURING THAT INCIDENT. I'M TOLD BY THE MECHANIC, THE ENGINE HAS TO BE REPLACED. THIS HAPPENED WITHOUT A WARNING. THE MERCEDES BENZ IS SUPPOSED TO BE A SAFE & RELIABLE LUXURY VEHICLE & NOT A NIGHTMARE TO HAVE FOR THE OWNER.

Service Brakes
Filed Dec 21, 202090,000 milesCA

AT ABOUT 40,000 MILES THE PARKING BRAKE BEGAN STICKING AND WAS DIFFICULT TO RELEASE. THIS WAS REPLACED UNDER WARRANTY. IT BEGAN HAPPENING AGAIN . I SPOKE TO THE MERCEDES USA AND THEY SAID I WOULD HAVE O PAY TO REPLACE IT. I BELIEVE THIS PART IS DEFECTIVE.

Air BagsCrash2 injured
Filed Nov 22, 2020FL

PLEASE ALLOW THIS TO SERVE AS A LIMITED NOTICE TO I) MERCEDES-BENZ AG, II) MBUSA AND III) DAIMLER AG OF A NEW TAKATA AIRBAG INFLATOR RUPTURE FOR TREAD COMPLIANCE PURPOSES. THE SUBJECT VEHICLE IS A 2012 MERCEDES-BENZ C250W,VIN#: ***************** (THE 'VEHICLE'). I HAVE THE PRIVILEGE OF REPRESENTING TWO INDIVIDUALS WHO WERE SEVERELY INJURED ON 11/7/2020 WHEN THE PASSENGER-SIDE TAKATA AIRBAG INSTALLED IN THE VEHICLE IMPROPERLY RUPTURED DURING A CRASH EVENT DEPLOYMENT. THE VEHICLE WAS IN MOTION AT THE TIME OF THE RUPTURE. DUE TO THE VIOLENT EXPLOSION OF THE INFLATOR MODULE, THE INFLATOR'S IGNITER CAPS AND HOUSING BLEW APART AND STRUCK THE PASSENGER, A YOUNG FEMALE, IN THE FACE AND HEAD WITH LETHAL VELOCITY. THE INCIDENT OCCURRED IN PINELLAS COUNTY, FLORIDA. THE YOUNG FEMALE PASSENGER HAS BEEN HOSPITALIZED FOR 2 WEEKS WITH SEVERE INJURIES AND MULTIPLE SURGICAL PROCEDURES. HER CURRENT INJURIES INCLUDE BUT ARE NOT LIMITED TO, LOSS OF VISION IN HER LEFT EYE, COGNITIVE TRAUMA, FACIAL PARALYSIS AND DIMINISHED HEARING CAPACITY IN BOTH EARS: AS SHOWN BELOW, THE PASSENGER-SIDE AIRBAG MODULE BLEW APART (AS WE HAVE SEEN IN MULTIPLE PASSENGER-SIDE TAKATA BAGS)'DUE TO THE LARGE AMOUNT OF AMMONIUM NITRATE PROPELLANT USED IN THIS MODEL FOR DEPLOYMENT. THE BELOW IMAGES SHOW PIECES OF THE INFLATOR MODULE POST-EXPLOSION, INCLUDING THE INFLATOR MESH, HOUSING AND IGNITER CAPS FROM STAGE 2 SEPARATION. ## VIN PASSED ## 2012 MERCEDES-BENZ C250W ##*DT*DT*JB *TR

Air Bags
Filed Nov 11, 2020GA

MY MERCEDES HAS A RECALL FOR THE TAKATA AIR BAGS. I DO NOT LIVE IN CLOSE PROXIMITY TO A MERCEDES DEALERSHIP. I HAVE SPOKEN TO THE DEALERSHIP IN ORANGE PARK, FL WHICH IS AROUND 85 MILES AWAY. I HAVE, ALSO, SPOKEN TO MERCEDES CUSTOMER CARE. NEITHER WILL ASSIST IN HAVING MY CAR PICKED UP AND TAKEN TO THE DEALERSHIP OR ARE THEY OFFERING ANY ASSISTANCE IN REMOVING A BARRIER TO HAVE THE AIR BAG REPLACED. I UNDERSTAND THIS IS AN IMPORTANT RECALL BUT HOW DO I COMPLY AND MITIGATE RISK OF INJURY IF MERCEDES IS NOT WILLING TO HELP CAR OWNERS WHO LIVE IN RURAL AREAS? PLEASE ADVISE.

Engine
Filed Sep 12, 202085,000 milesFL

COLD ENGINE VEHICLE JERKING I TOOK IT TO MERCEDES OF FORT MYERS FL AND THEY TOLD ME THAT THEY COULDN'T FIND THE PROBLEM AND I TOOK IT TO SO MANY OTHER PLACES AND STILL CAN'T FIND IT I'M JUST WONDERING IF IT COULD BE A RECALL

Engine
Filed Sep 9, 202038,000 milesCA

2012 C250 PURCHASED NEW FROM A DEALER. RATTLING ON STARTING ENGINE AND CHECK ENGINE LIGHT IS ON. SPOKE WITH MY MECHANIC AND IT IS DUE TO FAULTY CAMSHAFT ADJUSTERS. REPAIR WILL COST $5000 PLUS AND INVOLVES REPLACING THE CAMSHAFT ADJUSTERS, TIMING CHAIN AND SPROCKETS. THIS PROBLEM JUST STARTED 10 DAYS AGO WITH APPROXIMATELY 38,000 MILES ON THE ODOMETER. SEEMS TO BE A WELL KNOWN PROBLEM AND NOT AN EXPENSE I CAN REALLY AFFORD ON REDUCED INCOME DUE TO COVID LOCKDOWN. I AM VERY WORRIED ABOUT DRIVING THIS CAR AS THIS PROBLEM CAN RESULT IN CATASTROPHIC ENGINE FAILURE AND I AM REGULARLY ON THE FREEWAY. DRIVING THIS CAR IS NO LONGER SAFE. I PURCHASED A MERCEDES THINKING THEIR REPUTATION FOR SAFETY, QUALITY AND ENGINEERING WOULD PRECLUDE SUCH ISSUES.

Air Bags
Filed Aug 28, 2020OK

AIR BAG HAS NOT BEEN REPLACED

Engine
Filed Aug 19, 2020100,000 milesCT

I WAS DRIVING A OF MAYBE TEN MINUTES ON THE HIGHWAY . AS SOON AS I WAS OFF THE HIGHWAY ; THE VEHICLE SUDDENLY STOPPED WITHOUT WARNING OF A CHECK ENGINE LIGHT .(MALFUNCTION). DAYS BEFORE THAT THE VEHICLE WAS SERVICED AT A MERCEDES BENZ DEALERSHIP WITHOUT ANY ISSUES. AFTER THEIR RESEARCH I'VE BEEN TOLD THAT I NEED A NEW ENGINE . THERE ARE COMPLAINTS AFTER COMPLAINTS LISTED ONLINE IN REGARDS TO ENGINE FAILURE, CAM SHAFT ADJUSTERS ETC. THIS IS SOMETHING THAT CLEARLY NEEDS TO BE HANDLED . THIS COULD HAVE CAUSED A LIFE THREATENING SITUATION.

Air Bags
Filed Jul 20, 2020CA

I RECEIVED A RECALL NOTICE IN JANUARY 2019 TO REPLACE MY PASSENGER SIDE AIRBAG MODULE AS THE DEFECT MAY CAUSE THE AIRBAG TO EXPLODE. THE NHTSA RECALL NUMBER IS 19V010. I HAVE CALLED THE LOCAL DEALERSHIP NUMEROUS TIMES AND THEY STILL DO NOT HAVE THE PARTS AVAILABLE. PLEASE ADVISE.

Engine
Filed Jul 1, 202078,982 milesWA

IN A MERCEDES BENZ C250 2012-2014 THERE HAS BEEN MANY REPORTS ACROSS THE UNITED STATES WHERE CAMSHAFT ADJUSTERS+TIMING CHAIN COMPONENTS FAIL/BREAK. THIS IS A HIGHLY RISK AND SAFETY MATTER THAT NEEDS TO BE ADDRESSED BY MERCEDES BENZ AS RECALL. BEING NEWER MODEL CARS, THE TIMING CHAIN AND CAMSHAFT ADJUSTERS SHOULD NOT FAIL. NOT EVEN AT 100K MILES. SOME OF THESE MODELS HAS HAD THEIR CAMSHAFT ADJUSTERS+ TIMING CHAIN FAIL AT 46K MILES. WHY IS MERCEDES NOT OWNING UP TO THESE FACTORY FAULTS? WHY ARE NEW MODELS THAT ARE NOT EVEN 10 YEARS OLD HAVE THIS KIND OF ISSUE? THIS DEFECT CAN CAUSE MAJOR ACCIDENTS ON THE ROAD. CAUSE YOU GO AT HIGHWAY/FREEWAY SPEED 60 MPH AND YOUR TIMING CHAIN BREAKS, YOU CAN CAUSE A MAJOR ACCIDENT WITH OTHER CARS, AND INJURE YOUR OWN SELF AND PASSENGERS. CAN YOU IMAGINE FOR THOSE WHO HAVE BABIES AND DRIVE THESE VEHICLES. WHY IS A HUGECOMPANY LIKE MERCEDES NOT OWNING UP TO THESE DEFECTS? INSTEAD THEY WANT TO CHARGE $4,000-$8,000 TO GET THIS REPAIR DONE. EVEN IF YOU HAVE WARRANTY THEY STILL HESITATE ON GETTING THIS REPAIR DONE. I JUST WANT TO BE HEARD BECAUSE BEING ONE OF THE MANY REPORTS WITH THIS ISSUE ON THESE VEHICLES, IT'S CONCERNING TO SEE MANY OF THESE VEHICLES STILL OUT ON THE ROAD. WHEN THESE PARTS HAVE ARE FAILING, YOU WILL GET A CHECK ENGINE LIGHT THAT READS "P034062" CAMSHAFT POSITION SENSOR BANK 1 ELECTRICAL FAILURE" AFTER GETTING DIAGNOSED BY MANY SHOPS, AND EVEN MERCEDES BENZ DEALER ALL THE TEST SAY THE WIRING AND EVERYTHING ELSE IS OK. CAMSHAFT AD

Air Bags
Filed Jun 8, 2020NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616 (919) 573-5050) AND MERCEDES-BENZ OF DURHAM (110 KENTINGTON DR, DURHAM, NC 27713, (919) 794-7077) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 14, 2020UT

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SALT LAKE CITY (575 S STATE ST, SALT LAKE CITY, UT 84111) WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED HE HAS CALLED THE DEALER NUMEROUS OF TIMES.*JB

Complaints 1-50 of 272, newest first, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20161000Routine
201512400Routine
2014163540Routine
2013278750Above average
2012 — this page272520Above average

Compare every C250 year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 13, 2021. Source: NHTSA Office of Defects Investigation.