Mercedes-Benz USA, LLC.: Air Bags › Frontal › Passenger Side › Inflator Module
Mercedes-Benz USA, LLC. reported this defect to federal regulators on May 22, 2020 and put the number of vehicles at risk at 640. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012 C250, C250 Coupe, C300, C350, C350 Coupe, C63 AMG, and C63 AMG Coupe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. An incorrect replacement front passenger air bag may have been installed.
The risk
An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.
The remedy
MBUSA will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060011.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Mercedes Benz C350 | 35 | 5 | 0 | 0 |
| 2012 Mercedes-Benz AMG C63 | 5 | 5 | 1 | 0 |
| 2012 Mercedes-Benz C250 | 272 | 5 | 2 | 3 |
| 2012 Mercedes-Benz C300 | 267 | 6 | 4 | 5 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V298000.
Full record for the 2012 Mercedes Benz C350 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →