Page 2 of 6 · complaints 51–100 of 272

2012 Mercedes-Benz C250 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Suspension
Filed Mar 23, 202065,000 milesAZ

THE AIR SUSPENSION IS FAULTY AND LEAKS. I HAVE HAD THE SINCE 2013 AND THE SUSPENSION HAS BEEN REPLACED ON ALL FOR WHEELS WITHIN DAYS OF EACH OTHER. COSTING THOUSANDS OF DOLLARS IN PARTS AND LABOR.

Air Bags
Filed Feb 21, 2020GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER MERCEDES BENZ OF AUGUSTA, 3061 WASHINGTON ROAD, AUGUSTA, GA 30907, CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Feb 13, 2020TX

MY CHECK ENGINE LIGHT CAME ON WHILE DRIVING AND I HAD IT CHECKED BY A MECHANIC, THE OBC CODE WAS P0340 CAMSHAFT ADJUSTER. MY VEHICLE HAS LESS THAN 100,000 MILES THE CAMSHAFT ADJUSTER SHOULD NOT NEED TO BE REPLACE UNTIL AROUND 250.000 MILES. OTHER OWNER'S OF 2012 C-250 HAVE EXPERIENCE THE CAME ISSUES. MERCEDES BENZ SHOULD TAKE NOTE OF POSSIBLE DEFECTED PARTS.

Engine
Filed Jan 12, 202090,100 milesFL

CHECK ENGINE LIGHT IS ON AND UPON QUICK ACCELERATION THE CAR MISFIRES AND BEGINS TO SHAKE. ALSO HAVING WATER COME THROUGH TOP FRAME WHEN IT RAINS

Air Bags
Filed Jan 7, 2020SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF ATHENS (LOCATED AT 1886 LUXURY DR, WATKINSVILLE, GA 30677, (706) 549-6585) AND CARLTON MOTORCARS INC. (LOCATED AT 2446 LAURENS RD, GREENVILLE, SC 29607, (864) 213-8000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 20, 2019TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN ANTONIO AT 210-920-3237 (LOCATED AT 9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 19, 2019OK

AIRBAGS NOT REPLACED!

Air Bags
Filed Dec 2, 2019GA

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED CRITZ INC. MERCEDES-BENZ OF SAVANNAH (7000 ABERCORN ST, SAVANNAH, GA 31406, (912) 354-7000) AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THIS WAS A VOLUNTARY RECALL AND THAT HE WOULD BE NOTIFIED WHEN THEY RECEIVED THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 26, 2019CA

NO REMEDY FOR AIRBAG RECALL.

Structure › Body › BumpersCrash
Filed Nov 22, 2019MO

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PLAZA MOTORS (LOCATED AT 11654 OLIVE BLVD, CREVE CORE, MO 63141, 314-485-4926) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.*MP CONSUMER STATED WHILE DRIVING IN A SNOW COVER ROAD, HEARD A LOUD NOISE AND REALIZED CAR HIT THE CURVE TAKING DOWN THE PASSENGER BUMPER.*JB

Air Bags
Filed Nov 13, 201920,000 milesFL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FIELDS MOTORCARS (4141 N FLORIDA AVE, LAKELAND, FL 33805, (863) 688-8111) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT CONSUMER STATED SHE IS THE ORIGINAL OWNER AND 20,000 MILES IN MARCH 2019.*JB *BF*JB

Air Bags
Filed Nov 4, 2019KY

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JAMES MOTOR COMPANY MERCEDES-BENZ (2440 RICHMOND RD, LEXINGTON, KY 40502, (859) 268-1150) AND MERCEDES-BENZ OF LOUISVILLE (2520 TERRA CROSSING BLVD, LOUISVILLE, KY 40245, (502) 565-4410) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 29, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING FLETCHER JONES MERCEDES-BENZ (3300 JAMBOREE RD, NEWPORT BEACH, CA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 24, 2019TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. PARK PLACE MOTORCARS MERCEDES-BENZ ARLINGTON (4201 BELTWAY PL, ARLINGTON, TX 76018, (833) 666-5434) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT SHE WAS UNABLE TO RECEIVE A LOANER VEHICLE BECAUSE A CRASH HAD NOT OCCURRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 21, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF LONG BEACH (LOCATED AT 2300 E SPRING ST, SIGNAL HILL, CA 90755, (562) 374-7759) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 21, 2019AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *PM*JB

Air Bags
Filed Oct 15, 2019FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING MERCEDES-BENZ OF NORTH PALM BEACH (9275 ALTERNATE A1 SOUTH, NORTH PALM BEACH, FL) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 15, 2019TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). MERCEDES-BENZ OF HOUSTON (17510 I45 NORTH FREEWAY, HOUSTON, TX) WAS CONTACTED AND STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Sep 19, 2019NH

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF PORTSMOUTH (LOCATED AT 309 PORTSMOUTH AVE, GREENLAND, NH 03840, (603) 431-8585) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 19, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF PLEASANTON (LOCATED AT 5885 OWENS DR, PLEASANTON, CA 94588, (925) 463-2525) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 18, 2019NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF PARAMUS (755 NJ-1, PARAMUS, NJ 07652) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF *JB

Air Bags
Filed Sep 16, 2019SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF MYRTLE BEACH (936 JASON BLVD, MYRTLE BEACH, SC 29577) CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 29, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF THOUSAND OAKS (LOCATED AT 3905 AUTO MALL DR, THOUSAND OAKS, CA 91362, (805) 371-5400) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Aug 21, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF WEST COVINA (2010 E GARVEY AVE S, WEST COVINA, CA 91791) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 20, 2019CA

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). WHEN THE CONTACT INITIALLY RECEIVED THE NOTICE, HE CONTACTED NHTSA FOR MORE INFORMATION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 14, 2019FL

TAKATA RECALL, IT HAS BEEN WAY TO LONG WITH OUT ANY INFORMATION. I RECEIVED A NOTICE IN 2017, THE AIRBAG HAS NOT BEEN REPLACED. I HAVE ASKED MY MERCEDES SERVICE ADVISER SEVERAL TIMES WHEN CAR HAS BEEN IN FOR SERVICE. I WOULD LIKE HELP TO GET AIRBAG REPLACED NOW.

Air Bags
Filed Aug 7, 2019AZ

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CONTACT WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

Air Bags
Filed Aug 7, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). MERCEDES-BENZ OF ONTARIO (LOCATED AT 3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Jul 29, 201985,000 milesMD

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE, INCLUDING THE TURN SIGNALS AND BRAKE LIGHTS. THE CONTACT ATTEMPTED TO REPLACE THE TAIL LIGHT BULBS HIMSELF AND FOUND THAT THE TAIL LAMP ASSEMBLY HAD PARTIALLY MELTED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ EURO MOTOR CARS (7020 ARLINGTON ROAD, BETHESDA, MD 20814, 301-986-8800) WHERE THE TAIL LAMP HOLDERS AND REAR WIRING AND BULBS WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING). THE MANUFACTURER PROVIDED PARTIAL REIMBURSEMENT FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *BF CONSUMER STATED IT SHOULD BE COVERED AS THE C250 IS THE SAME CAR AS THE C300 INCLUDED IN THIS RECALL. THE DIFFERENCE IS THE ENGINE SIZE AND YEAR (2012 VS 2011).*JB

Engine
Filed Jul 18, 2019VA

HELLO, THIS IS A FLAW IN THE MERCEDES M271 ENGINE. AFTER A CERTAIN AMOUNT OF MILAGE THE CAMSHAFT AND TIMING CHAIN HAVE BEEN MALFUNCTIONING IN MOST MERCEDES C250 CARS. THE DEALER IS ASKING $4400 FOR THE REPAIR, AND MERCEDES DID A RECALL ON IT YEARS AGO THE CAMSHAFT ADJUSTER SOLENOID IS VERY FAULTY AS IT HAPPENS TO MOST C250 VEHICLE OWNERS. EVER SINCE IT HAPPENED TO MY OWN CAR EVERY TIME I START IT SOUNDS LIKE ITS ABOUT TO BLOW UP. THE CHECK ENGINE STAYS ON EVERY DAY, SOMETIMES IT'LL GO IN LIMP MODE AND I WOULD CAREFULLY TAKE THE CAR OFF THE HIGHWAY.

Fuel/Propulsion System
Filed Jul 16, 2019150,000 milesSC

POWER LOSS WHEN ACCELERATING. I PULLED OUT IN TRAFFIC AND ACCELERATED BUT...I LOSS POWER AND ALMOST GOT RUN OVER FROM THE ONCOMING TRAFFIC!!! MAJOR SAFETY ISSUE. ENGINE LIGHT COMES ON! THIS IS A HORRIBLE ISSUE FOR ANYONE THAT HAS EXPERIENCED THIS PROBLEM. I'M HOPING THERE HASN'T BEEN ANY FATALITIES DO TO THIS PROBLEM.

Air Bags
Filed Jul 15, 2019NC

TWO YRS AGO RECEIVED LETTER STATING TAKATA AIRBAG ON FRONT PAX SIDE IS DEFECTIVE. HOWEVER, TIMELINE TO REPAIR IS CONTINOUSLY BEING PUSHED BACK EACK YEAR!

Fuel/Propulsion System
Filed Jul 10, 201930 milesCA

I FIRST NOTICED THIS PROBLEM ABOUT 2 YEARS AGO. I WAS ON THE HIGHWAY GETTING READY TO PASS A BIG RIG. ABOUT 2 SECONDS AFTER I EXCELERATED I NOTICED THAT I LOST POWER TO THE ENGINE AND THE CHECK ENGINE LIGHT TURNED ON. I KEPT MY FOOT ON THE PEDAL HOPING TO REGAIN POWER TO PASS THE BIG RIG. I HAD NO SUCH LUCK. SHORTLY AFTER I HAD VEHICLES BEHIND ME HAVING TO SLOW DOWN BECAUSE MY CAR WOULDN'T EXCELERATE TO THE DESIRED SPEED. I FINALLY MADE MY WAY OUT OF THE HIGHWAY TO CHECK MY ENGINE. I COULDN'T SEE A PROBLEM BUT THE CHECK ENGINE LIGHT STAYED ON AND THE LOSS OF POWER CONTINUED. I HAD TO DRIVE MY CAR HOME SLOW. THE NEXT DAY I NOTICED THAT THE CHECK ENGINE LIGHT HAD TURNED OFF AND I WAS ABLE TO DRIVE THE CAR NORMAL. THE LOSS OF POWER IN THAT SITUATION WAS SCARY AND COULD HAVE GONE A LOT WORSE. I KNOW I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS PROBLEM. I HAVE SEEN BLOGS AND YOUTUBE VIDEOS WHO DESCRIBE SIMILAR EXPERIENCES. PLEASE HELP FIND A SOLUTION BEFORE SOMEONE IS SERIOUSLY HURT DO TO THIS PROBLEM.

Air Bags
Filed Jul 2, 2019GA

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ATLANTA CLASSIC CARS MERCEDES-BENZ (1705 BOGGS RD NW, DULUTH, GA 30096, (770) 279-3600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Jun 4, 2019TX

MY C250 STARTED MAKING A NOISE WHEN YOU FIRST START THE CAR. CHOKING AND HESITATIONS TO START, BUT YET WOULD START AFTER A MOMENT OR 2. THE NOISE WAS UNFAMILIAR. THIS NOISE WOULD CONTINUE THROUGH OUT THE DAY, AS LONG AS THE CAR SET FOR MORE THAN 15-20 MINUTES. I WOULD GO INTO THE STORE, TO SHOP COME BACK OUT TO THE CAR AN THE NOISE WOULD STILL BE THERE AFTER 15-20 MINUTES. I TOOK MY CAR TO THE MERCEDES BENZ DEALER IN HOUSTON, TEXAS NORTH. AFTER A $200 DIAGNOSE COST. THE CAM SHAFT ADJUSTER IS OUT. COSTING ANOTHER $4,575.68. MY CAR IS A 2012, WHICH I BROUGHT IN 2014 WITH LESS THAN 7,000 MILES. NOW IT IS 2019 WITH ONLY 87,885 MILES ON MY CAR, I DON'T KNOW WHAT THIS PART IS FOR OR WHY MY CAR NEEDS THIS. ALL I KNOW IT COST $4,575.68. WAY TO MUCH FOR SOMETHING I KNOW NOTHING ABOUT. CAN'T GET IN TOUCH WITH MANUFACTORY TO COMPLAIN AND MERCEDES HEADQUARTER HASN'T RETURN MY CALL. PLEASE GIVE ME ADVISE, AS TO WHAT TO DO WITH MY COMPLAINT.

Air Bags
Filed May 31, 2019CA

TAKATA RECALL - MANUFACTURER RECALL NUMBER2018030010. THE RECALL WAS ISSUED ON 1/18/2017 BUT NOW IT'S JUNE 2019 AND THE RECALL STATUS IS STILL SHOWING "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE"... THIS IS JUST NOT ACCEPTABLE. PLEASE URGE MERCEDES TO TAKE ACTION RIGHT AWAY

Engine
Filed May 19, 201970,000 milesTN

BOUGHT CAR FROM MERCEDES LOT, USED WITH 70K MILES. DELIVERED IT WITH CHECK ENGINE LIGHT. SALESMAN CLAIMED IT WAS LOW WASHER FLUID. I SAID I WASNT GOING ANYWHERE IN A CAR WITH A CHECK ENGINE LIGHT AND HE NEEDED TO GET IT BACK TO SERVICE AND HAVE CODE RAN. AFTER DOING SO HE CLAIMED IT JUST NEEDED TO BE RESET SINCE LAST SERVICE SOME WORK HAD BEEN DONE(ANOTHER LIE). TOLD HIM I WAS RETEST DRIVING BEFORE ACCEPTING VEHICLE. TURNED OVER 3 TIMES, THEN STARTED. WHEN DRIVING ON THE INTERSTATE THE THROTTLE BECAME UNRESPONSIVE AND DIED OUT WITH CARS SPEEDING UP BEHIND ME. FORCED MERCEDES TO PUT IT BACK IN SERVICE. IT WAS THE TIMING CHAIN AND CAM ADJUSTER ISSUE. THERES 100S OF PEOPLE NOTIFYING YOU OF THIS. MERCEDES KNOWS AND IS TRYING TO LIE TO CUSTOMERS AND STILL SELL THEM KNOWING THEY'RE DAMAGED AND DANGEROUS. FIX CAN BE UPWARDS OF $4000. A RECALL NEEDS TO BE MADE!!! PLEASE DO SOMETHING!

Air Bags
Filed May 17, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591, (951) 216-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 8, 2019MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF BURLINGTON AT 781-229-1600 (LOCATED AT 80 CAMBRIDGE ST, BURLINGTON, MA 01803) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 8, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF ANAHEIM (LOCATED AT 5395 E LA PALMA AVE, ANAHEIM, CA 92807, (855) 281-3286) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF *JB

Air Bags
Filed May 7, 2019TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SAN ANTONIO (9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 920-3235) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR*JB

Air Bags
Filed May 6, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). AFTER CONTACTING MERCEDES-BENZ OF PALM SPRINGS (4095 E. PALM CANYON DR, PALM SPRINGS, CA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 30, 2019CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLETCHER JONES MOTORCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660, (949) 718-3000) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *BF *TR

Air Bags
Filed Apr 29, 201961,000 milesFL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF PEMBROKE PINES AT 954-644-5035 (LOCATED AT 14199 PINES BLVD, PEMBROKE PINES, FL 33027) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT INFORMED THE SAME DEALER AND THE MANUFACTURER THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS INFORMED TO CONSIDER A TRADE-IN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Apr 27, 201946,000 milesCA

DEALERSHIP DIAGNOSED PROBLEM WITH CAMSHAFT ADJUSTERS. THIS HAPPENED 2 TIMES ALREADY ON THE SAME VEHICLE, AND IT IS VERY COSTLY TO FIX ($4000). FIRST TIME I HAD A RATTLING NOISE FROM ENGINE, AND CHECK ENGINE LIGHT ON. FIRST TIME IT HAPPENED AT 46K MILES. SECOND TIME CAR HESITATES TO START, HAD LONG CRANKING, IT HAPPENED AT 69K MILES. IT IS A SYSTEMATIC, VERY COSTLY AND POTENTIALLY LIFE THREATENING PROBLEM.

Engine
Filed Apr 27, 201969,000 milesCA

DEALERSHIP DIAGNOSED PROBLEM WITH CAMSHAFT ADJUSTERS. THIS HAPPENED 2 TIMES ALREADY ON THE SAME VEHICLE, AND IT IS VERY COSTLY TO FIX ($4000). FIRST TIME I HAD A RATTLING NOISE FROM ENGINE, AND CHECK ENGINE LIGHT ON. FIRST TIME IT HAPPENED AT 46K MILES. SECOND TIME CAR HESITATES TO START, HAD LONG CRANKING, IT HAPPENED AT 69K MILES. IT IS A SYSTEMATIC, VERY COSTLY AND POTENTIALLY LIFE THREATENING PROBLEM.

Engine
Filed Apr 26, 201965,284 milesTN

RATTLING NOISE COMING FROM ENGINE AT STARTUP. DIAGNOSED AS DEFECTIVE CAM TIMING ADJUSTERS @ 65000 MILES. THIS APPARENTLY AN ON GOING PROBLEM WITH THIS PARTICULAR PART(S) AND CAUSES MAJOR ENGINE DAMAGE. REPAIR COSTS RANGE FROM $3000 - $5000 AND MORE IF THE ENGINE IS RUINED.

Air Bags
Filed Apr 25, 201960,000 milesCA

TAKATA RECALL - WHEN PURCHASING THIS VEHICLE, I WAS INFORMED BY THE CARMAX DEALSHIP THAT THERE WERE OPEN RECALLS ON THE VEHICLE. THEY BRIEFLY EXPLAINED THAT ONE OF THE RECALLS WAS A DEFECTIVE PART, INVOLVING THE AIRBAG, COULD CAUSE SERIOUS INJURY OR DEATH. THIS WAS A HUGE CONCERN TO ME, AS I WAS PURCHASING A MERCEDES-BENZ BECAUSE IT WAS AN EXTREMELY SAFE CAR. I EXPRESSED MY CONCERN IMMEDIATELY TO THE DEALERSHIP, WHO TOLD ME NOT TO WORRY AND THAT I COULD TAKE THE CAR DIRECTLY THE AN AUTHORIZED MERCEDES-BENZ DEALERSHIP TO HAVE PARTS REPLACED AND THAT THE ISSUE WOULD BE RESOLVED. AFTER SIGNING THE PAPERS TO PURCHASE THE VEHICLE, I CONTACTED SEVERAL AUTHORIZED DEALERSHIPS WITH ATTEMPTS TO HAVE THE RECALL REMEDIED. UNFORTUNATELY, I HAD NO LUCK IN DOING SO, AS EACH OF THE DEALERSHIPS INFORMED ME THAT THERE WAS NO REMEDY AT THIS TIME. I CONTINUED TO CALL EACH MONTH TO ATTEMPT TO HAVE THE PARTS REPLACED WITHOUT ANY LUCK. KNOWING THAT THERE WAS DEFECTIVE PARTS IN MY CAR AND THAT IT COULD CASE SERIOUS DEATH OR INJURY TO SOMEONE REALLY UPSET ME. I USE MY CAR FOR WORK AND AT TIMES, I AM RESPONSIBLE FOR TRANSPORTING CLIENTS. DUE TO THIS OPEN RECALL, MY CAR HAS BEEN DEEMED UNSUITABLE BY THE COMPANY I WORK FOR AND NOW I HAVE LOST A GREAT DEAL OF MONEY, SPECIFICALLY DUE TO THIS RECALL. I AM EXTREMELY FRUSTRATED THAT I HAVE BEEN GIVEN THE WRONG INFORMATION AND IN ADDITION TO THAT, I AM FORCED TO DRIVE AN UNSAFE CAR, KNOWING THAT THERE IS DEFECTIVE PARTS. MY JOB HAS REFUSED TO ALLOW ME TO WORK

Air Bags
Filed Apr 20, 201926,000 milesCA

TAKATA RECALL - NOT FIXED

Engine
Filed Apr 18, 201980,000 milesTX

WHEN STARTING CAR, THERE IS AN AUDIBLE 3 SECOND ENGINE RATTLE BEFORE THE ENGINE FULLY ENGAGES. ONCE THE ENGINE IS RUNNING, THE VEHICLE APPEARS TO PERFORM NORMALLY. THE MECHANICS HAVE DIAGNOSED IT AS FAILING CAMSHAFT ADJUSTERS. THE REPAIR ALSO ENTAILS REPLACING THE TIMING CHAINS. REPAIRS TO COST JUST OVER $5,000. COMMENTARY FROM THE MECHANIC INDICATES THAT THIS IS A VERY COMMON FAILURE WITH THIS ENGINE WHICH TYPICALLY OCCURS JUST BEYOND THE WARRANTY EXPIRATION. ONLINE SEARCHES HAVE CONFIRMED HIS ASSERTION. MY VEHICLE HAS 80,000 MILES AND HAS NEVER MISSED A SERVICE. I HAVE EVERY RECEIPT OF EVERY SERVICE. A CRITICAL ENGINE COMPONENT SUCH AS THIS WITH SUCH A COSTLY REPAIR PROCEDURE SHOULD NOT BE THIS COMMON. IT IS THE RESULT OF A POOR DESIGN AND AT LEAST A PORTION OF THE REPAIR COSTS SHOULD FALL ON THE MANUFACTURER.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Mercedes-Benz C250 → · Every C250 year → · How the figures are calculated →