Mercedes-Benz USA, LLC: Air Bags › Frontal
Mercedes-Benz USA, LLC reported this defect to federal regulators on Aug 13, 2021 and put the number of vehicles at risk at 205. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
The risk
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
The remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
18 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Mercedes-Benz E400 | 34 | 7 | 0 | 1 |
| 2015 Mercedes Benz C350 | 6 | 4 | 0 | 0 |
| 2015 Mercedes Benz Redundant C63 AMG | 0 | 1 | 0 | 0 |
| 2015 Mercedes-Benz C250 | 12 | 4 | 0 | 2 |
| 2015 Mercedes-Benz E400 | 15 | 7 | 0 | 2 |
| 2014 Mercedes Benz C350 | 13 | 4 | 0 | 1 |
| 2014 Mercedes-Benz AMG C63 | 1 | 4 | 0 | 0 |
| 2014 Mercedes-Benz C250 | 163 | 5 | 4 | 13 |
| 2014 Mercedes-Benz E350 | 278 | 8 | 14 | 10 |
| 2013 Mercedes Benz C350 | 21 | 6 | 0 | 0 |
| 2013 Mercedes-Benz AMG C63 | 5 | 6 | 0 | 0 |
| 2013 Mercedes-Benz C250 | 278 | 7 | 5 | 14 |
| 2013 Mercedes-Benz E350 | 164 | 6 | 4 | 15 |
| 2012 Mercedes Benz C350 | 35 | 5 | 0 | 0 |
| 2012 Mercedes-Benz AMG C63 | 5 | 5 | 1 | 0 |
| 2012 Mercedes-Benz C250 | 272 | 5 | 2 | 3 |
| 2012 Mercedes-Benz E350 | 217 | 7 | 1 | 6 |
| 2011 Mercedes-Benz E350 | 223 | 5 | 2 | 9 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V638000.
Full record for the 2016 Mercedes-Benz E400 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →