Page 4 of 6 · complaints 151–200 of 272

2012 Mercedes-Benz C250 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Air Bags
Filed May 24, 2018MA

TAKATA RECALL I CALLED THE MERCEDES DEALERSHIP IN BURLINGTON TO ADDRESS THE RECALL. THEY DON'T HAVE THE PARTS TO ADDRESS THE RECALL. IT'S BEEN A YEAR AND A HALF, AND THE DEFECT HAS NOT BEEN ADDRESSED. GIVEN THE DEFECT IS RELATED TO SAFETY, IT SHOULD BE ADDRESSED SOONER. NOT FEELING SAFE TO DRIVE WITH PASSENGERS. THANKS! -- JAG

Engine
Filed May 2, 201849,000 milesCA

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT WHEN THE VEHICLE WAS STARTED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF SAN DIEGO IN SAN DIEGO, CA WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT ADJUSTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT ONLY OFFERED THE CONTACT A DISCOUNT TOWARDS THE COST OF THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Apr 14, 201835,000 milesAL

TAKATA RECALL: THIS VEHICLE ALSO HAS A SAFETY RECALL ON THIS VEHICLE AND THE DEALERSHIP STATED THEY HAD NO REPLACEMENT PARTS TO REPAIR THE INFLATORS, SO IT IS DANGEROUS FOR THE CAR TO BE DRIVEN.

Air Bags
Filed Apr 14, 2018CA

TAKATA RECALL MY DEALER IN SAN RAFAEL, CA. STILL HAS NO REPLACEMENT PARTS.

Engine
Filed Apr 12, 201856,000 milesCA

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. UPON STARTING THE VEHICLE, A LOUD NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT AND THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE CAMSHAFT AND TIMING CHAIN NEEDED ADJUSTMENT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

Air Bags
Filed Apr 12, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF ORANGE PARK, 7018 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 777-5900) WAS NOTIFIED OF THE RECALL NOTICE, BUT OFFERED NO PART AVAILABILITY INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 5, 2018TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CARDENAS METROPLEX, 111 N LOOP 499, HARLINGEN, TX 78550) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Apr 4, 2018AL

2012 MERCEDES BENZ C250W. CONSUMER WRITES IN REGARDS TO OIL COOLANT HOUSING REPAIR. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR WORK THAT WAS NOT DONE PROPERLY, OR AT ALL. *JS

Engine
Filed Mar 30, 201862,000 milesCA

MY C250 HAS ONLY 62,000 MILES. LAST MONTH, IGNITION COIL BROKE, SO I SPENT ABOUT $300 TO REPAIR THAT. ONLY 2 DAYS AFTER I FIXED THE PROBLEM, THE ENGINE INTAKE AND EXHAUST CAM SHAFT ADJUSTERS, TIMING CHAIN TENSIONER BROKE. TOTAL REPAIR COST OF ABOUT $4,000. HOW CAN A VEHICLE THAT HAS ONLY 62,000 MILES HAVE ALL THOSE MAJOR MECHANICAL PROBLEMS? I KNOW I PURCHASED A LEMON. I CALLED AND TALKED TO BENZ CUSTOMER SERVICE REP IN NEW YORK AREA. ORIGINALLY HE TOLD ME THAT HE SURE MADE IT SOUND LIKE THEY BENZ WILL PAY FOR A BIG CHUNK OF TOTAL REPAIR BILL. AND PROMISED TO ME THAT HE WILL GET BACK TO ME WITH AN ANSWER WITHIN FEW DAYS. I CALLED HIM MANY TIMES AND MY WIFE CALLED HIM AS WELL. NEVER A REPLY FOR OVER A MONTH. OUT OF FRUSTRATION, I TRIED TO FIND HIS SUPERVISOR. ONLY AFTER I TRY TO TALK TO HIS SUPERVISOR, THE CUSTOMER REP CALLED ME UP AND OFFER 10% OF REPAIR COST. HE BLAME ME FOR NOT TAKING MY BENZ TO FOR ALL MECHANICAL ISSUES DURING POSSESSION OF MY VEHICLE. THAT IS THE REASON WHY BENZ OFFERED TO PAY FOR 10% OF REPAIR COST. SO I TOLD HIM. BENZ SALESMAN NEVER MENTIONED THAT TO ME. IF IN FACT, I HAD TO TAKE MY VEHICLE TO BENZ DEALERSHIP FOR ANY REPAIRS TO GET BETTER SERVICE DISCOUNT, I WOULD HAVE TAKEN IT TO BENZ DEALERSHIP. THEY NEVER MENTION NO SUCH THING, AND NOW MAKING EXCUSE TO BLAME ME FOR THEM SELLING ME A LEMON. I AM SO DISAPPOINTED BY QUALITY AND CUSTOMER SERVICE OF MERCEDES BENZ COMPANY.

Air Bags
Filed Mar 27, 201832,000 milesCA

"TAKATA RECALL" THE VEHICLE WAS PURCHASED IN AUGUST OF 2014 AND I RECEIVED MY FIRST NOTICE REGARDING AIRBAG REPLACEMENT IN LATE 2016. I HAVE CONTACTED MY LOCAL DEALER SEVERAL TIMES WITH NO SATISFACTION FROM THEM. THEY TELL ME THE SAME STORY EACH TIME I CALL OR SHOW UP IN PERSON, YOU WILL BE NOTIFIED WHEN WE HAVE A AIRBAG FOR YOUR VEHICLE. THIS IS THE PASSENGER SIDE AIRBAG AND IT OFFERS NO PROTECTION TO MY PASSENGERS IN THE EVENT OF A CRASH. CAN YOU HELP?

Engine
Filed Mar 26, 201846,000 milesTX

ENGINE WAS STALLING UPON INITIAL STARTUP. TOOK TO MERCEDES AND RECEIVED AN ESTIMATE FOR $4500 FOR A NEW TIMING CHAIN AND CAM ADJUSTERS. THE CAR ONLY HAS 46000 MILES ON THE ODOMETER. AFTER SEARCHING THE BLOGS, I FIND THAT THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS EXACT ISSUE. WHY ISN'T THERE A RECALL OR TSB ON THIS?

Unknown or Other
Filed Mar 14, 201865,000 milesNC

THE CAR RATTLES AND SHAKE WHEN STARTS WHICH CAUSE THE EMISSIONS SYSTEM TO WORK HARDER AND SEND OUT FUMES.

Air Bags
Filed Feb 23, 2018CA

I RECEIVED A NOTICED OF MY AIRBAGS WERE RECALLED I CALLED AND VISITED MY DEALER MERCEDES OF SAN DIEGO, THE CONTINUE TO BLOW ME OFF, THEY WILL NOT ADDRESS THE ISSUE.... WHAT DO I DO NOW?

Air Bags
Filed Feb 20, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V071000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF CORAL GABLES (LOCATED AT 300 ALMERIA AVE, CORAL GABLES, FL 33134, (305) 445-8593) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

Air Bags
Filed Feb 8, 2018CA

AFTER DISCUSSING OUR ISSUE OF A DELAYED RESPONSE TO REPAIR OUR DEFECTIVE VEHICLE IN A TIMELY MANNER WITH REPRESENTATIVES FROM MERCEDES-BENZ USA, WE SENT THE ATTACHED EMAIL TO NHTSA AND RECEIVED THE ATTACHED RESPONSE TO FILE A COMPLAINT. WE HAVE RECEIVED AN EMAIL ONLY FROM THE NHTSA TO FILE THIS COMPLAINT. BOTH MERCEDES-BENZ USA AND THE NHTSA ARE LIABLE IN NOT PREFORMING THE NECESSARY REPAIRS IN A TIMELY MANNER. BASED ON THE INFORMATION IN THE RECALL THAT THIS SAFETY FEATURE IN OUR VEHICLE WILL "POSSIBLY CAUSE SERIOUS INJURY OR DEATH." THIS VEHICLE SHOULD BE RECALLED IMMEDIATELY AND REPAIRED WITHING A WEEK OF SENDING OUT THE RECALL NOTICE. THIS TACTIC TO STALL HAS PUT OUR FAMILY IN DANGER WITH THE DEFECTIVE SAFETY AIR-BAG INSTALLED.

Air Bags
Filed Feb 4, 2018NY

TAKATA AIR BAG...IVE BEEN TRYING TO MAKE THESE PPL FIX MY AIRBAG AFTER I GOT A LETTER FROM TAKATA AND EXPLAINED HOW DANGEROUS IT IS.I DROVE THIS CAR EVERYDAY FOR WORK NOW IAM SCARED.I WOULD LIKE TO GET THE AIR BAG FIX THX...

Air Bags
Filed Jan 16, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF PEMBROKE PINES, 14199 PINES BLVD, PEMBROKE PINES, FL 33027, (954) 644-5035) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. THE VIN WAS NOT AVAILABLE. *TT *TR

Air Bags
Filed Jan 11, 2018CA

I HAVE GRANDCHILDREN FREQUENTLY IN MY CAR AND HAVE BEEN ANIOUS FOR MORE THAN A YEAR WITHOUT A REMEDY OR REPAIR TO CORRECT THE PROBLEM FROM STRESS AND WORRY OF INJURY/DEATH TO MYSELF OR FAMILY OR FRIENDS. WILL YOU PROVIDE ME WITH A SAFE VEHIICLE TO DRIVE/TRANSPORT UNTIL REPAIR IS DONE.

Air Bags
Filed Jan 10, 2018FL

TAKATA RECALL I RECEIVED A LETTER MONTHS AGO ABOUT THE RECALL AND THAT MERCEDES WOULD NOTIFY ME WHEN THE NEW PARTS WOULD BE AVAILABLE. I RECEIVED A LETTER IN DECEMBER 2017 THAT THE PARTS WOULD BE AVAILABLE BY DECEMBER 31,2018. THIS REQUIRES A WHOLE YEAR OF DRIVING AND WHEN IN THE LETTER IT SAYS THE RISKS CAN CAUSE SERIOUS INJURY OR DEATH. THIS SHOULD NOT TAKE A WHOLE YEAR TO TAKE CARE OF. I FEEL VERY UNSAFE WITH THIS MATTER.

Air Bags
Filed Jan 8, 2018NC

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDRICKS MERCEDES-BENZ IN CHARLOTTE, NORTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 8, 2018CA

I JUST SPOKE TO FAITH FROM MERCEDES-BENZ USA TO CONFRONT IS MY CAR SAFE TO DRIVE WITH MY 15 YR OLD CHILD ON PASSENGER SIT, THEY TOLD ME THE RE CALL WAS A PRECAUTION ONLY, I TOLD THEM I'M AWARE FOR SAFETY OF MY CHILD AND ME WHILE DRIVING MY CAR AND TO FIX IT IN ON DEC 2018 AND I DON'T FEEL MY CHILD SAFE AT ALL AFTER I RECEIVE THE NOTICE OF THE AIR BAG RECALL ON PASSENGER THE MERCEDES TOLD ME THEY LET ME ALLOW TO STOP DRIVE MY CAR IF THEY RECEIVE A NOTICE FROM NHTSA ALLOW TO STOP DRIVING MY CAR PLEASE HELP ME UP TO FIND A WAY IF IT'S MY CAR IS SAFE TO DRIVE WITH MY SON ON PASSENGER SIT.. THANK YOU!

Air Bags
Filed Jan 5, 2018CA

TAKATA INFLATORS - I RECEIVED A LETTER FROM MERCEDES BENZ STATING WHAT'S WRONG WITH THE AIRBAGS, ALL THE DANGERS (INCLUDING DEATH) AND THAT I'M IN GROUP PRIORITY 7. I'M BEING INFORMED THAT THE PART WILL NOT BE AVAILABLE UNTIL 12/18 (THIS BEING 01/18). IN THE MEANTIME I NEED TO DRIVE A CAR THAT COULD POTENTIALLY KILL ME OR A PASSENGER. HOW IS THIS OK? I EXPECT A PART NOW, NOT IN 11 MONTHS.

Air Bags
Filed Jan 3, 201845,000 milesOH

RECALL HAS BEEN ONE YEAR AND MANUFACTURER STILL HAS NO REMEDY. IF THE AIRBAG IS DEPLOYED THIS DEFECT "COULD RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE PASSENGERS CAUSING SERIOUS INJURY OR DEATH".

Air Bags
Filed Jan 2, 2018TX

TAKATA AIRBAG FRONT PASSENGER POSITION. WHILE THIS SAFETY RECALL HAS A VERY LOW PRIORITY,AND WHATS T HE ACTION BY OWNER FOR SAFETY OF PASSENGERS?

Air Bags
Filed Jan 2, 2018GA

TAKATA RECALL JAN.2017 MERCEDES WAS AWARE OF PROBLEM WITH THE AIRBAGS. NOW PARTS ARE NOT AVAILABLE UNTIL DEC.31.2018. THIS IS A SAFETY ITEM WHICH COULD POSSIBLE CAUSE INJURY OR DEATH AND SHOULD BE CORRECTED WITHOUT FURTHER NOTICE. ONE SHOULD NOT BE EXPECTED TO DRIVE AN UNSAFE CAR FOR OVER TWO YEARS.

Air Bags
Filed Jan 1, 2018TX

IT HAS BEEN OVER 11 MONTHS SINCE NOTIFIED OF THE RECALL AND THE FIX IS STILL NOT AVAILABLE

Engine
Filed Dec 27, 201748,304 milesPR

WHEN STARTING UP THE VEHICLE MAKE A TERRIBLE NOISE THAT LAST FOR 3-4 SECONDS BEFORE IT GOES AWAY. THE VEHICLE WAS VERIFIED BY A MERCEDES TECHNICIAN AND THE DIAGNOSTICS CAME BACK STATING AN ISSUE WITH THE "CAMSHAFT ADJUSTERS (INTERNAL FAULT)". I WAS TOLD THIS CONDITION WILL GET WORSE AND FINALLY ENGINE WILL STALL AND MAJOR DAMAGES WILL HAPPEN. WORST SCENARIO COULD PRODUCE BENT VALVES AND WILL REQUIRE A MAJOR ENGINE OVERHAUL WITH JUST 48,304 MILES ON IT. APPARENTLY, C250S ARE HAVING THIS ISSUE AND CUSTOMER ARE PAYING THE CONSEQUENCES FOR A DEFECTIVE PRODUCT. BY THE WAY, ENGINE HAS BEEN PERFECTLY MAINTAINED WITH MOBIL 1 (OW-40) AND ORIGINAL FILTER EVERY 5,000 MILES INSTEAD OF THE 10,000 MILES INTERVAL RECOMMENDED BY THE MANUFACTURER. THIS CONDITION COULD LEAD TO A MAJOR FAILURE WHILE DRIVING THE VEHICLE THAT COULD END UP INTO AN ACCIDENT.

Air Bags
Filed Dec 18, 2017AZ

TAKATA RECALL. MERCEDES-BENZ IS IN CLEAR VIOLATION OF 49 U.S.C. CHAPTER 301 IN THAT THEY HAVE FAILED TO CORRECT WHAT IS DESRIBED AS A PASSENGER-SIDE AIRBAG INFLATOR THAT COULD RUPTURE DEPLOYING METAL FRAGMENTS THAT COULD KILL OR SERIOUSLY INJURY THIS CAR'S OCCUPANTS.

Air Bags
Filed Dec 14, 2017PR

I CALL MERCEDES BENZ IN REGARDS TO THE RECALL AND THEY SAY THAT THEY DO NOT HAVE THE TOOLS AVAILABLE YET. I AM CONCERN ABOUT IT BECAUSE I AM IN THE MILITARY AND I AM TRYING TO SHIP MY CAR TO PUERTO RICO BUT I NEED A LETTER SAYING WHY THE RECALL CAN NOT BE DONE YET.

Air Bags
Filed Dec 13, 2017NC

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NORTHLAKE (10725 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, (704) 321-4833) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 11, 201755,000 milesPR

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GARAGE ISLA VERDE (BALDORIOTY DE CASTRO KM 10.3, CAROLINA, PR 00979, PHONE: (787) 620-1313) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 1, 2017CA

TAKATA RECALL ON MY AIRBAGS

Air Bags
Filed Dec 1, 2017CA

TAKATA RECALL. I WILL NOT CONTINUE TO RISK MY LIFE DUE TO INSUFFICIENT AIRBAGS THAT NOBODY IS TAKING CARE OF . THIS SHOULD BE AT ITS HIGHEST PRIORITY AND IT IS VERY DISAPPOINTING. I WILL BE SPEAKING TO MY LAWYER.

Air Bags
Filed Nov 26, 2017PR

TAKATA RECALL, NOT ACTION TAKEN IN A EFICCIENT TIME BRAKES 2017 ELEC STABILITY CONTROL 2013 AND 2017

Air BagsCrash
Filed Nov 24, 201750,000 milesCA

TAKATA RECALL I WAS INVOLVED IN A HEAD ON COLLISION IN 2015 DRIVING MY 2012 MERCEDES C250. THE IMPACT WAS SEVERE AND TOTALED MY CAR, BUT THE AIRBAGS DID NOT DEPLOY. MY CRASHING SPEED WAS WELL OVER 45MPH. I PURCHASED A MERCEDES BENZ FROM THE DEALER FOR ITS SAFETY AND I AM DISAPPOINTED THAT MERCEDES BENZ FAILED TO RECOGNIZE THE DEFECT BEFORE SELLING ME A CAR THAT WASN'T SAFE. I AM LUCKY TO WALK AWAY WITH MINOR INJURIES, I HAVE BEEN TERRIFIED OF DRIVING A MOTOR VEHICLE EVER SINCE.

Air Bags
Filed Nov 21, 201759,100 milesNC

TAKATA RECALL - REPLACEMENT AIRBAGS ARE STILL NOT AVAILABLE FOR MY VEHICLE AND ARE NOT REPLACED. NEED REPLACEMENT ASAP AS CAR IS NOT USED AND IS NOT SAFE.

Air Bags
Filed Nov 21, 2017GA

TAKATA RECALL

Air Bags
Filed Nov 20, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE AUDI FORT LAUDERDALE DEALER LOCATED AT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

Air Bags
Filed Nov 20, 2017CA

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *BF UPDATED 8/15/18*JB

Air Bags
Filed Nov 18, 2017CA

TAKATA RECALL. I AM STILL NOT ABLE TO GET THIS ISSUE RESOLVED, AND TIME IS RUNNING OUT. I BOUGHT THIS CAR IN OCTOBER 2016, WHEN I DID AN INTERNET SEARCH TO SEE IF MY CAR WAS ON THE RECALL LIST. IT WAS, BUT THERE WAS A MESSAGE THAT THERE IS CURRENTLY NOT A REPAIR AVAILABLE. I AM STILL GETTING THAT MESSAGE TODAY, NOVEMBER 17, 2017.

Air Bags
Filed Nov 15, 2017CA

TAKATA RECALL - MY CAR WAS RECALLED A YEAR AGO FOR PASSENGER SIDE AIRBAG ISSUE THAT CAN RESULT IN 'DEATH OR INJURY'. A YEAR LATER MERCEDES SAYS A FIX IS STILL NOT READY TO FIX THE RECALL. I'M SCARED THAT I CAN'T TRUST THE SAFETY OF MY CAR IN AN ACCIDENT. HOW CAN MERCEDES GET AWAY WITH TAKING SO LONG? HOW CAN NO REMEDY BE READY YET WHEN MY TOYOTA WAS FIXED YEARS AGO? PLEASE PUT PRESSURE ON MERCEDES. THIS IS REDICULOUS.

Air Bags
Filed Nov 14, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF SAN DIEGO, 4750 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 223-4000) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 13, 2017CA

TAKATA RECALL, NEEDS TO BE REPLACED IMMEDIATELY. FEELING VERY UNSAFE DRIVING FAMILY AROUND IN THAT CAR!

Air Bags
Filed Nov 12, 2017CA

TAKATA RECALL

Air Bags
Filed Nov 8, 2017VA

TAKATA RECALL MY VEHICLE HAS BEEN IDENTIFIED AS HAVING TAKATA AIRBAGS WHICH HAVE BEEN DETERMINED TO BE DEFECTIVE. I HAVE CONTACTED THE LOCAL M-B DEALER BUT HAVE BEEN TOLD THEY DO NOT HAVE REPLACEMENT AIRBAGS TO CORRECT THE SITUATION.

Air Bags
Filed Nov 8, 2017CA

TAKATA RECALL I CONTACTED MERCEDES BENZ DEALERSHIP IN BAKERSFIELD CA I WAS TOLD MY CAR NEEDED AIRBAGS BUT THEY DID NOT HAVE THEM IN STOCK. I ASKED WHEN THEY WERE EXPECTING THE AIRBAGS TO BE DELIVERED TO SANGERA MERCEDES BENZ THEY SAID TO BE PATIENT AND TO CALL BACK MONTHLY. IT'S BEEN 6 MONTHS. PLEASE HELP IT'S MY FAMILY CAR

Air Bags
Filed Nov 8, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2017. THE DEALER (HOUSE OF IMPORTS, 6862 AUTO CENTER DR, BUENA PARK, CA, 90621) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 7, 2017CA

TAKATA RECALL LOCAL MERCEDES DEALER SAYS THEY DONT HAVE A REPALCEMENT FOR THE RECALL

Air Bags
Filed Nov 7, 2017CA

TAKATA RECALL - LETTER RECALLING CAR FOR AIR BAG REPLACEMENT WAS RECEIVED FROM MERCEDES BENZ IN MARCH 2017, DIRECTING ME TO WAIT FOR A SECOND RECALL LETTER WHEN A REPLACEMENT IS AVAILABLE. I'VE WAITED 8 MONTHS WITH NO NOTIFICATION TO BRING MY CAR IN FOR THE REPLACEMENT OF THE DEFECTIVE AIR BAG AND MERCEDES BENZ IS NOW DIRECTING ME TO NHTSA FOR REPLACEMENT INFORMATION. WHAT IS MY RECOURSE ON GETTING A REPLACEMENT AIR BAG? I HAVE JUST RECEIVED A NOTICE TK HOLDINGS NOTIFYING ME TO CONTACT MY DEALER TO SCHEDULE A FREE REPAIR.

Air Bags
Filed Nov 6, 2017CA

TAKATA RECALL - WILL THERE BE A REPLACEMENT NOW THAT TAKATA HAS FILED CHAPTER 11 BANKRUPTCY?

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Mercedes-Benz C250 → · Every C250 year → · How the figures are calculated →