Mack Trucks, Inc.: Visibility › Rearview Mirrors/Devices › Exterior
Mack Trucks, Inc. reported this defect to federal regulators on Jan 24, 2019 and put the number of vehicles at risk at 3,906. The repair is free for as long as the recall stands.
The defect
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
The risk
If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
The remedy
Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
12 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Mack Anthem (an) | 4 | 6 | 0 | 1 |
| 2020 Mack Granite (gr) | 2 | 7 | 0 | 0 |
| 2020 Mack Granite (gu) | 0 | 4 | 0 | 0 |
| 2020 Mack Pinnacle (chu) | 1 | 4 | 0 | 0 |
| 2020 Mack Pinnacle (cxu) | 0 | 3 | 0 | 0 |
| 2020 Mack Pinnacle (pi/Pn) | 0 | 4 | 0 | 0 |
| 2019 Mack Anthem (an) | 1 | 6 | 0 | 0 |
| 2019 Mack Granite (gr) | 2 | 7 | 0 | 0 |
| 2019 Mack Granite (gu) | 0 | 4 | 0 | 0 |
| 2019 Mack Pinnacle (chu) | 0 | 3 | 0 | 0 |
| 2019 Mack Pinnacle (cxu) | 0 | 2 | 0 | 0 |
| 2019 Mack Pinnacle (pi/Pn) | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V054000.
Full record for the 2020 Mack Anthem (an) → · Recalls carrying a do-not-drive advisory → · Where this data comes from →