Owners filed 109 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 7 times.
When it fails
07500075,000 milesMedian miles at failure
41 complaints record an odometer reading. Failures cluster around 40,000–50,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires › Tread/Belt
17
0
0
0
Tires
17
0
0
0
Electrical System
9
0
6
0
Power Train › Automatic Transmission
6
0
0
0
Vehicle Speed Control
4
1
3
0
Tires › Sidewall
4
0
0
0
Engine and Engine Cooling › Engine › Gasoline
4
0
0
0
Air Bags
4
0
0
0
Engine and Engine Cooling
3
0
2
0
Air Bags › Frontal
3
1
0
1
7 safety recalls
Part 573 reports
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Exterior Lighting06E064000
Filed Jul 17, 20064,029 vehiclesTradesonic
Defect. CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy. TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Fuel System, Gasoline06E056000
Filed Jun 13, 200658,640 vehiclesUfi Filters Usa
Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Vehicle Speed Control05V388000
Filed Sep 7, 20054,500,000 vehiclesFord Motor Company
Defect. ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
Risk. A FIRE AT THE SWITCH COULD OCCUR.
Remedy. BY LETTER DATED SEPTEMBER 12, 2005, OWNERS WERE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED. OWNERS WHO HAVE HAD THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED THAT PARTS WILL BE AVAILABLE AND ADVISED TO MAKE AN APPOINTMENT TO RECONNECT THE SPEED CONTROL BEGINNING IN FEBRUARY 2006. OWNERS WHO DID NOT HAVE THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED TO HAVE THEIR SYSTEM REMEDIED BEGINNING IN FEBRUARY 2006. OWNERS ARE URGED TO AVAIL THEMSELVES OF THE FREE DISCONNECT SERVICE AS SOON AS POSSIBLE BECAUSE OF THE SIGNIFICANT RISK OF FIRE. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017 AND 06V286)
Vehicle Speed Control › Cruise Control05V017000
Filed Jan 27, 2005738,490 vehiclesFord Motor Company
Defect. ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
Risk. THIS CONDITION COULD LEAD TO A FIRE. FIRES HAVE OCCURRED WHILE THE VEHICLES WERE PARKED WITH THE IGNITION 'OFF.'
Remedy. AS AN INTERIM REPAIR, OWNERS WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED. AS SOON AS REPLACEMENT PARTS ARE AVAILABLE (EARLY APRIL 2005), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A NEW SWITCH FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V388 AND 06V286)
Filed Aug 8, 20011,083,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Risk. LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Trailer Hitches00V073000
Filed Mar 7, 2000565,800 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES. THE TRAILER HITCH ASSEMBLY TO THE FRAME ATTACHING BOLTS COULD LOSE THE CLAMP LOAD.
Risk. THE TRAILER HITCH COULD THEN SEPARATE FROM THE VEHICLE.
Remedy. DEALERS WILL REPLACE THE TRAILER HITCH MOUNTING BOLTS AND NUT PLATES.
What owners reported
Newest filings
Structure › BodyCrash1 injured
Filed Oct 6, 2017290,000 milesCA
ON OCTOBER 4, 2017 AT APPROXIMATELY 3:45 PM, I DEPARTED FROM THE SACRAMENTO CHILDREN'S HOME THROUGH AN ADJACENT ALLEY TRAVELING THROUGH THE SOUTH BOUND ENTRANCE. AS I MADE THE LEFT TURN INTO THE ALLEY AS I GRADUALLY GOT UP TO SPEED MY VEHICLE SUDDENLY BEGAN TO ACCELERATE. I WAS STARTLED BY THE SUDDEN INCREASE OF SPEED AND IMMEDIATE MADE AN ATTEMPT TO PUT THE VEHICLE IN NEUTRAL AND SHUT THE VEHICLE DOWN AND APPLY THE BRAKES. BEFORE I COULD MAKE THE CORRECTIONS THE VEHICLE HAD VEERED OFF TO THE LEFT HAND SIDE OF THE ALLEY AND STRUCK AN OAK TREE. TO MY GUESS THE VEHICLE WAS TRAVELING AT A RATE OF SPEED OF ABOUT 25-30 MPH. ON IMPACT I SLAMMED INTO MY MOTOROLA SPEAKER THAT WAS ATTACHED TO MY SUN VISOR AND SPLIT MY HEAD OPEN WHICH REQUIRED 8 STAPLES TO CLOSE.
Electrical System
Filed Jan 3, 2017115,000 milesFL
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE DRIVING 65 MPH SPEED AND TAKE YOUR FOOT OF THE GAS PEDAL AND CAR CONTINUES TO GO 65 MPH ALL OF SUDDEN NO POWER STEERING OR POWER BRAKES. IN ADDITION, THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE CONSUMER STATED THE VEHICLE CONTINUED TO GO 65 MPH, EVEN WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR. THE RPM METER AND THE MOTOR SPEED DROPPED DOWN TO 500 RPM AND THE ENGINE SHUT OFF. THERE WAS NO POWER STEERING AND NO POWER BRAKES, BUT THE VEHICLE CONTINUED GOING 65 MPH. ALSO, THE RADIO AND AIR CONDITIONER BURNED OUT. THE DEALER STATED THE BURN HAPPENED INSIDE THE WIRE HARNESS. UPDATED 03/08/17.*JB...UPDATED 03/08/17 *BF UPDATED 09/18/2017*JS THE CONSUMER STATED THE RADIO, AC-FANS, TURN SIGNALS, ELECTRIC WINDOWS, BRAKE LIGHTS, TURN SIGNALS, HAZARD LIGHTS, TAIL GATE, WINDOW WIPER, ACTUATOR, OVER HEAD STOP LIGHT, DOOR LOCK, THE TAIL GATE WOULD NOT OPEN, AIR SPRINGS/AIR COMPRESSOR, HEATER CONTROLS, AND THE WIRE FUSE CAUSED A FIRE. *JS *TR
Visibility/Wiper
Filed Aug 5, 2016SC
VEHICLES WIPERS WILL NOT CUT OFF. WIPER MOTOR SMOKES BAD FROM UNDER HOOD.
Air Bags
Filed Jul 29, 2014124,000 milesSC
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STARTED SHAKING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO APPLIED PINS ON THE SUSPENSION AND REPLACED THE TIRES BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THERE WAS A CRACK ON THE WHEELS THAT CAUSED THE BOLT JOINTS TO FAIL. THE CONTACT ALSO STATED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED AND THE AC AND HEAT WAS INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Unknown or OtherFire
Filed Apr 15, 2014175,000 milesTX
VEHICLE WAS PARKED AND TURNED OFF WHEN IT SUDDENLY EXPLODED. *TT
EngineFire
Filed Aug 17, 2013145,000 milesOH
DROVE CAR TODAY AND IT HAD BEEN SITTING PARKED FOR 5 HOURS . NEIGHBORS CALLED MY CELL TO TELL ME THE TRUCK WAS ON FIRE AND THE FIRE DEPARTMENT HAD BEEN CALLED TO TRY TO PUT IT OUT . THE FIRE DEPARTMENT HAD TO CHAINSAW THE HOOD AND THEY WERE FINALLY ABLE TO PUT IT OUT WITHOUT THE FIRE DESTROYING THE PASSENGER COMPARTMENT. THE TRUCK HOWEVER HAD BURNED FOR ABOUT 15 MINUTES IN THE ENGINE COMPARTMENT . THIS TRUCK HAD SELF STARTED ITS OWN FIRE BEING LEFT ALONE IN THE DRIVEWAY FOR 5 HOURS . *TR
Vehicle Speed ControlFire
Filed Apr 22, 2013VA
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) BUT THE VEHICLE STILL HAD A PROBLEM WITH THE WIRING. THE CONTACT ALSO STATED THAT THERE WAS A BURNING WIRE ODOR. THE DEALER STATED THERE WAS NO PROBLEM WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 127,000. *TR
Engine and Engine CoolingFire
Filed May 2, 2012157,000 milesTX
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE ENGINE COMPARTMENT IGNITED IN FLAMES WITHOUT WARNING. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS UNKNOWN TO THE CONTACT. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 157,000.
Structure
Filed Dec 14, 2011GA
MY SPARE TIRE FELL OUT FROM BENEATH MY TRUCK. THE CABLE WAS SPLIT AT THE END. THE SMALL CONNECTOR THAT IS ATTACHED TO THE CABLE HAD SEPARATED FROM THE END OF THE CABLE WHICH ALSO HOLDS A METAL PAD IN PLACE. THE PAD ALLOWS THE SPARE TIRE TO BE RAISED OR LOWERED. ALL PARTS WERE RETRIEVED, THE SPARE TIRE, METAL PAD AND CONNECTOR. THE SPARE TIRE HOIST ASSEMBLY WAS STILL OPERATIONAL, MINUS THE PARTS THAT FELL OUT. *TR
Vehicle Speed Control › Cruise ControlFire
Filed Jun 30, 2010118,000 milesOH
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE THE VEHICLE WAS PARKED, THE FRONT END BURST INTO FLAMES. THE CONTACT STATED THE FIRE STARTED NEAR THE CRUISE CONTROL SWITCH. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE.. THE FIRE DEPARTMENT FILED A REPORT. THE CONTACT STATED NO INJURIES OCCURRED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCE RECALL NHTSA CAMPAIGN ID NUMBER: 05V017000, VEHICLE SPEED CONTROL:CRUISE CONTROL, AND STATED THE RECALL WORK WAS NEVER PERFORMED ON HER VEHICLE. THE VEHICLE WAS PURCHASED USED IN 2010. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 118,000.
Suspension › Rear
Filed Mar 26, 2010DC
I HAVE HAD MY AIR SUSPENSION SYSTEM REPLACED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE REAR DROPS DOWN AND DAMAGES MY TIRES. AFTER REPLACING THE SYSTEM SEVERAL TIMES. I HAD A CONVERSION KIT REPLACED.
Vehicle Speed ControlCrashFire
Filed Jan 26, 201075,000 milesIL
RUN AWAY LINCOLN NAVIGATOR. IN LIGHT OF TOYOTA'S PROBLEMS, THE SAME PROBLEM OCCURRED IN 2007. OUT OF CONTROL ACCELERATION, UNABLE TO STOP, UNABLE TO SHIFT TO NEUTRAL. SUV KEPT INCREASING SPEED DESPITE NOT DEPRESSING THE GAS PEDAL. *TR
Service Brakes, HydraulicCrashFire
Filed Nov 12, 2009190,000 milesFL
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. DURING BRAKE APPLICATION AT 10 MPH, THE BRAKE PEDAL FELL TO THE FLOOR-BOARD. CONSEQUENTLY SHE CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY, IN WHICH THE MECHANIC ATTEMPTED TO MAKE REPAIRS. HOWEVER, WHILE IN THE SHOP THE VEHICLE CAUGHT ON FIRE WHILE IDLING. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE REPORT STATES THAT FIRE WAS CAUSED BY BRAKE BOOSTER FAILURE. ALL THE PLASTIC COMPONENTS OF THE BRAKING SYSTEM AND BRAKE LINES WERE DESTROYED. NO REPAIRS WERE MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 190,000. THE VIN WAS NOT AVAILABLE.
Electrical System › Wiring › Front UnderhoodFire
Filed Oct 16, 2009169,000 milesFL
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE DRIVING THE PASSENGER SMELLED A BURNING ODOR. UPON FURTHER INSPECTION HE NOTICED THAT THE WIRING HARNESS, MAIN TERMINAL, COMPRESSOR AND THE ALTERNATOR HAD MELTED. PRIOR TO THE FAILURE, HE HEARD A PECULIAR NOISE. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR HAS HE NOTIFIED THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 169,000.
Power Train › Automatic Transmission
Filed Nov 6, 2008VA
I AM THE OWNER OF A 2000 NAVIGATOR. I BOUGHT IT FROM A PRIVATE OWNER ABOUT A YEAR AND A HALF AGO. WHEN GO TO CHANGE GEARS, THE VEHICLE SOMETIMES WON'T GO INTO GEAR OR IF I PUT IT IN PARK, IT SOMETIMES WON'T GO. THEN I TRIED TO USE MY EMERGENCY BRAKE WHEN PARKING, WHICH IS WHAT I HAD TO RESORT TO DUE TO THE VEHICLE NOT STAYING IN GEAR, IT ALSO WOULD NOT WORK. I WENT TO GET MY VEHICLE SAFETY INSPECTION AND OF COURSE IT DID NOT PASS. SO THAT PROMPTED MY ONLINE RESEARCH AS TO HOW TO FIX THE PROBLEM. THEN I CAME ACROSS THE RECALL IN FORMATION FOR THIS VEHICLE AND SIMILAR MODELS AND I SEE THAT SOME RECALLS WERE MADE, BUT NOT FOR MY VEHICLE'S YEAR. I WAS WONDERING IF MY VEHICLE'S YEAR MODEL SHOULD BE INCLUDED IN SOME OF THE OTHER RECALLS BECAUSE I HAVE THE EXACT SAME PROBLEM BUT MY VEHICLE IS A 2000 AND THE RECALL WAS FOR A 1998 AND SO ON. THANK YOU. *TR
Electrical SystemFire
Filed Oct 29, 2008110,000 milesFL
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. AFTER DRIVING 20 MPH, THE CONTACT PARKED THE VEHICLE AND SMELLED BURNING RUBBER. SHE NOTICED SMOKE UNDERNEATH THE HOOD. SHE OPENED THE HOOD AND FLAMES APPEARED. THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO ELECTRICAL FAILURE. THE VEHICLE WAS TOWED TO A PRIVATE BODY SHOP FOR INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 110,000.
Vehicle Speed ControlFire
Filed Oct 15, 2008CA
LINCOLN NAVIGATOR 2000 BURST INTO FLAMES LAST NIGHT IN OUR DRIVEWAY AND BURNT OUR OTHER CAR A LAND ROVER AND 8 SUITCASES WORTH OF PERSONAL EFFECTS OF CLOTHES AND JEWELRY. BICYCLIST AWOKE THE FAMILY WHO WERE SLEEPING AT 5AM TO WARN THEM TO EVACUATE THE HOUSE. FIRE FIGHTERS TOOK 3 HOURS TO PUT OUT THE FIRE. *TR
Engine and Engine CoolingFire
Filed Aug 11, 200897,000 milesFL
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. FOUR HOURS AFTER BEING DRIVEN, THE VEHICLE BEGAN TO SMOKE AND CAUGHT FIRE. THE FIRE WAS SO BAD THAT THE HOOD BLEW OFF. THE TIRES AND EVERYTHING IN THE VEHICLE WERE MELTED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIREFIGHTER STATED THAT THERE WAS A FORD RECALL REGARDING THIS FAILURE. HE FURTHER STATED THAT THE FIRE APPEARED TO HAVE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD. THE CONTACT HAS PHOTOS AND A VIDEOTAPE OF THE FIRE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 97,000.
Electrical SystemFire
Filed Jul 16, 200898,000 milesFL
2000 LINCOLN NAVIGATOR, RADIO FLASHES ON AND OFF WITH VEHICLE OFF, AND WINDSHIELD WIPERS ARE NOT WORKING, AFTER VEHICLE HAS BEEN SITTING OFF FOR A COUPLE HOURS, THERE IS A LOUD NOISE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE UNDER THE WINDSHIELD, OPEN THE VEHICLE DOOR AND A/C IS BLOWING FULL BLAST AND RADIO IS FLASHING ON AND OFF AGAIN SMELLS LIKE SOMETHING IS BURNING AND CAUSED A MINOR FIRE. LOOKED UP RECALL INFORMATION AND FORD STATES THAT OUR VEHICLE IS NOT LISTED UNDER THE RECALL# 01S24, ALTHOUGH IT SHOWS OUR MODEL YEAR ALONG WITH A MAJORITY OF FORD, LINCOLN, AND MERCURY VEHICLES. THIS IS THE SAME PROBLEM THAT HAPPENED WITH THE 2000 FORD EXPEDITION NHTSA ACTION# EA05015. *TR
Air Bags
Filed Feb 11, 2008110,000 milesFL
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE REAR AIR BAG SUSPENSION KIT IS DEFLATED. THE MOTOR APPEARS TO BE SHORTED OUT. HE STATED THAT THE AIR BAGS APPEAR TO WIND BACK UP, BUT THEN MOVE UP AND DOWN WHILE DRIVING AT VARIOUS SPEEDS, AS IF THE MOTOR WAS ATTEMPTING TO POSITION IT CORRECTLY. THE CONTACT WENT TO THE DEALER, BUT THEY WOULD NOT REPAIR IT FOR FREE. THE DEALER IS CHARGING $2,500 TO INFLATE THE AIR BAGS. THERE WAS NO IMPACT OR FAILURE WITH THE VEHICLE ITSELF. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 7, 2009. Source: NHTSA Office of Defects Investigation.