2004 Lexus RX330

Fatalities reported

Owners filed 287 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. It has been recalled 5 times.

When it fails
020k40k60k90k120k200k

188 complaints record an odometer reading. Failures cluster around 010,000 miles; the median is 41,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission49
101
Service Brakes, Hydraulic22
503
Vehicle Speed Control21
1006
Unknown or Other17
101
Air Bags16
604
Service Brakes, Hydraulic › Power Assist13
000
Structure12
010
Exterior Lighting11
000
Structure › Body10
000
Steering8
000

5 safety recalls

Part 573 reports
Engine and Engine Cooling11V539000
Filed Nov 9, 2011420,326 vehiclesToyota Motor Engineering & Manufacturing

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.

Risk. IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Remedy. TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Vehicle Speed Control › Accelerator Pedal11V112000
Filed Feb 24, 2011769,379 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.

Risk. IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Vehicle Speed Control › Accelerator Pedal06V253000
Filed Jul 13, 2006367,594 vehiclesToyota Motor North America, Inc.

Defect. ON CERTAIN SPORT UTILITY AND HYBRID VEHICLES, THE TWO RETAINING CLIPS FOR THE DRIVER'S SIDE FORWARD CENTER CONSOLE CAN BECOME LOOSE. IF BOTH CLIPS SEPARATE FROM THE FLOOR CARPET COVER, THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL, CAUSING INTERFERENCE WITH THE ACCELERATOR PEDAL ROD.

Risk. THIS CONDITION MAY INTERFERE WITH THE ACCELERATOR PEDAL RETURNING TO THE IDLE POSITION INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE TWO FLOOR CARPET COVER RETAINING CLIPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 24, 2006, AND SHOULD BE COMPLETED BY EARLY SEPTEMBER 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.

Seat Belts › Rear/Other06V023000
Filed Jan 27, 20063,851 vehiclesToyota Motor North America, Inc.

Defect. CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE ANCHOR BOLT FOR THE REAR, LEFT-HAND SIDE SEAT BELT BUCKLE DIRECTLY BEHIND THE DRIVER'S SEAT DOES NOT HAVE SUFFICIENT STRENGTH.

Risk. THE REAR SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A CRASH.

Remedy. DEALERS WILL REPLACE FREE OF CHARGE THE REAR, LEFT-HAND SIDE SEAT BELT BUCKLE ANCHOR BOLT WITH AN IMPROVED ONE. THE RECALL BEGAN ON FEBRUARY 3, 2006. OWNERS MAY CONTACT LEXUS AT 800-255-3987.

Exterior Lighting › Brake Lights › Switch04V558000
Filed Nov 22, 2004183,090 vehiclesToyota Motor North America, Inc.

Defect. CERTAIN PASSENGER VEHICLES MAY BE EQUIPPED WITH AN IMPROPERLY DESIGNED BRAKE LIGHT SWITCH. A SILICON OXIDE BUILD-UP OCCURS ON THE CONTACTS INSIDE THE BRAKE LIGHT SWITCH, WHICH CAN MAKE IT INOPERABLE.

Risk. IF THE SWITCH IS INOPERABLE, THE BRAKE LIGHTS WILL NOT ILLUMINATE AND CAN INCREASE THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE BRAKE LIGHT SWITCH. THE RECALL BEGAN DURING DECEMBER 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

What owners reported

Newest filings
Structure › Interior Panels › Dashboard
Filed Mar 31, 2021103,000 milesVA

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT WHILE INSPECTING THE INTERIOR OF THE VEHICLE, HE NOTICED THAT THE DASHBOARD ON THE DRIVER'S AND PASSENGER'S SIDE AIR BAG ENCLOSURE AREA WAS CRACKED. POHANKA LEXUS (13909 LEE JACKSON MEMORIAL HIGHWAY, CHANTILLY, VA 20151, (703) 968-9100) WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

Engine
Filed Jul 25, 2019158,000 milesNY

HAVE HAD TO REPLACE RADIATOR 3 TIMES & WILL NEED A 4TH AT THIS TIME, SINCE 2015, WAS BOUGHT USED IN 2014. !ST REPLACEMENT 2015 2ND) 2016, 3RD) 2017, AND NOW NEEDS AGAIN. MANY WEBSITES STATE MANY DIFFERENT PROBLEMS RELATED TO MY VEHICLE, AS WELL AS OTHERS OF A NEW YEAR IE; 2005, 2006. LEXUS CLAIMS VIN IS THE ONLY SOURCE TO VERIFY IF NEEDS FIXING STATED TO ME, YET A WEBSOURCE CLUBLEXUS.COM/FORUM SHOWS A STATEMENT BY LEXUS STATING THE ISSUE IS NOT BY VIN ALONE BUT BY MAKE MODEL & YEAR. A LOCAL RADIATOR SHOP IN WESTERN STATED TO ME VIA PHONE THAT LEXUS DEALERSHIP SERVICE FOR A WHILE IN PAST HAD ORDERED MANY, MANY RADIATORS BECAUSE AS IT WAS STATED SOME KIND OF ELECTRICAL ISSUE WAS CAUSING THE ANTIFREEZE TO BECOME ACIDIC AND DESTROYING RADIATOR FROM WITHIN. THIS IS ANOTHER NOT WELL KNOWN ISSUE WITH THIS MODEL THAT SEEMS TO HAVE NOT BEEN MADE PUBLIC THAT I CAN FIND. MY RADIATOR MECHANIC THAT REPLACED MINE 2 OF THE 3 TIMES STATED THAT THE RADIATOR WAS LEAKING COULD NOT FIND ANY OTHER ISSUES IN 2015, & 2017. THIS IMPLIES THAT THE ISSUE STATED FROM PREVIOUS STATED WEBSITE ISN'T EVEN THE ISSUE THAT I'M EXPERIENCING. MY CLOSEST LEXUS DEALERSHIP IS AWARE OF THE ACIDIC PROBLEM BASED ON STATEMENT GIVEN TO ME BY THE LOCAL RADIATOR SHIP REP THAT I TALKED TO.

Structure › Body
Filed Jun 12, 2019TX

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed Jun 12, 2019TX

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Exterior Lighting
Filed Mar 18, 2019CA

THE RED PLASTIC HOUSING THAT THE TAILLIGHT IS IN IS MELTED, THE LIGHTS ARE STILL WORKING, BUT THE RED PLASTIC AROUND THE BULB HAS MELTED ON BOTH THE RIGHT AND LEFT REAR BRAKE LIGHTS

Unknown or Other
Filed Mar 13, 2019105,000 milesNM

SUNROOF EXPLODED ON HIGHWAY GOING 60 MPH TEMPERATURE AT 35 DEGREES.

Electrical System
Filed Dec 15, 2018185,000 milesNM

CRUISE CONTROL WILL NOT TURN ON, CANNOT OPERATE WHILE CAR IS IN MOTION ON THE HIGHWAY. 12

Unknown or Other
Filed Nov 20, 2018MS

THE DASHBOARD IS CRACKING UP BAD AND WHEN I'M DRIVING I BE HERRING POPING SOUND COMING FROM THE DASHBOARD AND WHEN THE HEAT IS ON IT BE MAKING LOAD SOUND

Structure › Body
Filed Nov 6, 2018MS

THE DASHBOARD IS CRACKING UP VERY BAD

Air Bags
Filed Sep 23, 2018140,500 milesNC

RECENTLY THERE WAS A POPPING SOUND WHILE THE VEHICLE WAS TURNED ON AND WAS STATIONARY. IT RESULTED IN CRACKS ON THE FRONT PASSENGER SIDE DASHBOARD. I AM SCARED TO DRIVE THE VEHICLE AS I DO NOT KNOW WHAT HAPPENED. IS THERE A LEXUS RECALL FOR THE SAME PROBLEM?

Structure › Body
Filed Sep 11, 2018116,000 milesCA

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD EXPERIENCED SEVERE CRACKING. THE CONTACT WAS CONCERNED THAT THE DEBRIS FROM THE CRACKING COULD POTENTIALLY BECOME SHRAPNEL THAT COULD CAUSE INJURY IN THE EVENT OF AN AIR BAG DEPLOYMENT. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST SINCE IT WAS CONSIDERED A COSMETIC FAILURE. THE FAILURE MILEAGE WAS 116,000.

Unknown or Other
Filed Aug 14, 201870,000 milesTX

WE LATELY HAVE HAD DASHBOARD CRACKS OR MELTING ALTHOUGH WE HAVE GARAGE MAINTAINED OUR CAR VERY CAREFULLY WITH VERY LOW MILEAGE OF 70,000 ONLY. THIS IS NOT HEALTHY AND VERY HARMFUL TO OUR LEXUS EXPERIENCE. BY THE WAY, WE HAVEN'T HAD SUCH CRACKS UNTIL NOW DUE TO OUR WELL MAINTENANCE SO THAT WE MISSED DASHBOARD RECALL WHICH WAS EXPIRED ON MAY 31 2017.

StructureFire
Filed Jun 26, 201892,000 milesTN

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD EXPERIENCED MELTING AND CRACKING. ALSO, SEVERAL SECTIONS OF THE DASHBOARD SEPARATED AND FELL OFF. IN ADDITION, WHILE DRIVING, A GLARE FROM THE SUNLIGHT WAS PRESENT ON THE MELTED DASHBOARD, WHICH CAUSED A VISIBILITY HAZARD. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER( LEXUS OF COOL SPRINGS, 1636 WESTGATE CIR, BRENTWOOD, TN) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 92,000.

Suspension
Filed Jun 18, 2018170,000 milesOR

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE AIR SUSPENSION SYSTEM FAILED. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS HEARD FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE MOTOR THAT REGULATED THE AIR SUSPENSION SYSTEM FAILED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.

Unknown or Other
Filed Mar 1, 2018100,000 milesFL

DASHBOARD CRACKED

Unknown or Other
Filed Feb 16, 201890,000 milesCA

I HAVE BEEN WAITING FOR OVER 2 YEARS NOW FOR THE DASHBOARD REPLACEMENT RECALL AND WOULD LIKE TO SELL THE CAR BUT THE DASHBOARD IS CRACKING AND UNSIGHTLY.

Unknown or Other
Filed Nov 22, 2017PA

BACKING UP MY SPARE TIRE FELL RIGHT ON THE GROUND I THOUGHT I HIT SOMEONE LOOKS LIKE THE CABLE ROTTED I WAS LUCKY WAS ON MY WAY TO GO ON HIGHWAY WITH MY GRAND DAUGHTER AND IF IT HAPPENED ON HIGHWAY SOMEONE COULD OF CAUSED A MAJOR ACCIDENT

Electronic Stability Control (esc)
Filed Sep 16, 2017TX

MY 2004 LEXUS RX330 IS JUMPING ALL OVER THE ROAD, REPAIR SHOP DIAGNOSTICS SHOW THE RIDE HEIGHT CONTROL AND AIR RIDE STRUTS HAVE FAILED CAUSING AN UNSAFE CONDITION, APPARENTLY LEXUS WAS FULLY AWARE OF THE ISSUE ONLY MAKING THIS MODEL YEAR WITH THE AIR RIDE CONTROL AND KNOWING THE SYSTEM WILL ONLY LAST TEN YEARS BEFORE FAILURE. I GUESS THEY FIGURED AFTER TEN YEARS MOST VEHICLES WOULD HAVE EITHER INSTALLED THE CONVERSION KIT OR HAVE BEEN SOLD FORWARD SO MANY TIMES THAT NEW OWNERS WOULD NOT PURSUE A SAFETY RECALL. AN ENTIRE INDUSTRY HAS BEEN CREATED TO DEAL WITH THE ISSUE RETAILING CONVERSION KITS SO MUCH SO THAT MY TOYOTA REPAIR SHOP HAS SUGGESTED INSTALLING THE CONVERSION KIT WHICH THEY OFFER. MY VEHICLE BOUNCES WHEN NAVIGATING TURNS AND BUMPS, WHILE SITTING STILL THE VEHICLE RAISES AND LOWERS INDEPENDENT OF ANYTHING MANUALLY INITIATED AND SIDE TO SIDE LIFTS AND LOWERS.

Service Brakes
Filed Jul 28, 2017145,000 milesCA

THE SERVICE (FOOT) BRAKE IS NOT HOLDING PRESSURE AT A STOP SIGN OR STOP LIGHT WHEN THE VEHICLE IS IN DRIVE. EVEN THOUGH FOOT BRAKE IS APPLIED FULLY, VEHICLE TENDS TO MOVE FORWARD AND MAY CAUSE AN ACCIDENT WITH THE CAR/OBJECT IN FRONT OF THE VEHICLE.

Unknown or Other
Filed Apr 15, 2017FL

THE MAIN DASHBOARD IS CRACKED ALL AROUND THE PASSENGER AIRBAG, IGNITION SWITCH, FROM THE DRIVER SIDE ALL THE WAY TO THE PASSENGER SIDE. IT IS GETTING WORSE BY THE MINUTE! IT IS PART OF THE LEXUS WARRANTY ENHANCEMENT PROGRAM AND I HAVE BEEN GETTING THE RUN AROUND FOR TWO YEARS. EACH TIME I CALL, ITS THE SAME OLD STORY: 'NOT ENOUGH DASHBOARDS COMING IN AND THEY ARE BEING REPLACED AS THEY COME IN." I AM NUMBER 452 OUT OF 1400 LEXUS RX'S THAT NEED REPLACEMENT. ITS RIDICULOUS THAT IN 2 YEARS THEY HAVEN'T REPLACED A THIRD OF THE DASHBOARDS??? ITS A SCAM, THEY ARE JUST WAITING PEOPLE OUT UNTIL THEY RUN OUT OF TIME. THOUGH THEY WILL TELL YOU THAT THE WARRANTY PASSES TO ANYONE YOU SELL THE CAR TO BUT WHO IS GOING TO BELIEVE THAT?? THEY'VE WASTED 2 YEARS AND AREN'T EVEN CLOSE TO REPLACING THE DASHBOARDS.

20 of 287 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20111000Routine
20091000Routine
20075100Routine
200667100Routine
2005165310Routine
2004 — this page287513Fatalities reported

Compare every RX330 year →

Reading this record

3 deaths reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 9, 2011. Source: NHTSA Office of Defects Investigation.