2004 Lexus RX330

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.

Risk. IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Remedy. TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.

Risk. IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Defect. ON CERTAIN SPORT UTILITY AND HYBRID VEHICLES, THE TWO RETAINING CLIPS FOR THE DRIVER'S SIDE FORWARD CENTER CONSOLE CAN BECOME LOOSE. IF BOTH CLIPS SEPARATE FROM THE FLOOR CARPET COVER, THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL, CAUSING INTERFERENCE WITH THE ACCELERATOR PEDAL ROD.

Risk. THIS CONDITION MAY INTERFERE WITH THE ACCELERATOR PEDAL RETURNING TO THE IDLE POSITION INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE TWO FLOOR CARPET COVER RETAINING CLIPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 24, 2006, AND SHOULD BE COMPLETED BY EARLY SEPTEMBER 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.

Defect. CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE ANCHOR BOLT FOR THE REAR, LEFT-HAND SIDE SEAT BELT BUCKLE DIRECTLY BEHIND THE DRIVER'S SEAT DOES NOT HAVE SUFFICIENT STRENGTH.

Risk. THE REAR SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A CRASH.

Remedy. DEALERS WILL REPLACE FREE OF CHARGE THE REAR, LEFT-HAND SIDE SEAT BELT BUCKLE ANCHOR BOLT WITH AN IMPROVED ONE. THE RECALL BEGAN ON FEBRUARY 3, 2006. OWNERS MAY CONTACT LEXUS AT 800-255-3987.

Defect. CERTAIN PASSENGER VEHICLES MAY BE EQUIPPED WITH AN IMPROPERLY DESIGNED BRAKE LIGHT SWITCH. A SILICON OXIDE BUILD-UP OCCURS ON THE CONTACTS INSIDE THE BRAKE LIGHT SWITCH, WHICH CAN MAKE IT INOPERABLE.

Risk. IF THE SWITCH IS INOPERABLE, THE BRAKE LIGHTS WILL NOT ILLUMINATE AND CAN INCREASE THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE BRAKE LIGHT SWITCH. THE RECALL BEGAN DURING DECEMBER 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether …

On february 10, 2005, the office of defects investigation (odi) opened a preliminary evaluation to investigate alleged loss of brake power-assist in certain 2004 model year (my) lexus rx330 vehicles built through approximately june 30, 2004.the subject vehicles were manufactured at toyota motor manufacturing canada, inc.?s cambridge, ontario assembly plant and were equipped with vacuum brake booster assemblies sourced from aisin seiki co., ltd (aisin) subsidiary advics north america, inc. (advics-na).to date, odi is aware of 146 non-duplicative reports that allege loss of brake power-assist …

DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, …

DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, …

RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, …

RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, …

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? …

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin …

TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) …

TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly. Use the information in this bulletin when installing an …

TSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see L-SB-0082-14.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT WHILE INSPECTING THE INTERIOR OF THE VEHICLE, HE NOTICED THAT THE DASHBOARD ON THE DRIVER'S AND PASSENGER'S SIDE AIR BAG ENCLOSURE AREA WAS CRACKED. POHANKA LEXUS (13909 LEE JACKSON MEMORIAL HIGHWAY, CHANTILLY, VA 20151, (703) 968-9100) WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

HAVE HAD TO REPLACE RADIATOR 3 TIMES & WILL NEED A 4TH AT THIS TIME, SINCE 2015, WAS BOUGHT USED IN 2014. !ST REPLACEMENT 2015 2ND) 2016, 3RD) 2017, AND NOW NEEDS AGAIN. MANY WEBSITES STATE MANY DIFFERENT PROBLEMS RELATED TO MY VEHICLE, AS WELL AS OTHERS OF A NEW YEAR IE; 2005, 2006. LEXUS CLAIMS VIN IS THE ONLY SOURCE TO VERIFY IF NEEDS FIXING STATED TO ME, YET A WEBSOURCE CLUBLEXUS.COM/FORUM SHOWS A STATEMENT BY LEXUS STATING THE ISSUE IS NOT BY VIN ALONE BUT BY MAKE MODEL & YEAR. A LOCAL RADIATOR SHOP IN WESTERN STATED TO ME VIA PHONE THAT LEXUS DEALERSHIP SERVICE FOR A WHILE IN PAST HAD ORDERED MANY, MANY RADIATORS BECAUSE AS IT WAS STATED SOME KIND OF ELECTRICAL ISSUE WAS CAUSING THE ANTIFREEZE TO BECOME ACIDIC AND DESTROYING RADIATOR FROM WITHIN. THIS IS ANOTHER NOT WELL KNOWN ISSUE WITH THIS MODEL THAT SEEMS TO HAVE NOT BEEN MADE PUBLIC THAT I CAN FIND. MY RADIATOR MECHANIC THAT REPLACED MINE 2 OF THE 3 TIMES STATED THAT THE RADIATOR WAS LEAKING COULD NOT FIND ANY OTHER ISSUES IN 2015, & 2017. THIS IMPLIES THAT THE ISSUE STATED FROM PREVIOUS STATED WEBSITE ISN'T EVEN THE ISSUE THAT I'M EXPERIENCING. MY CLOSEST LEXUS DEALERSHIP IS AWARE OF THE ACIDIC PROBLEM BASED ON STATEMENT GIVEN TO ME BY THE LOCAL RADIATOR SHIP REP THAT I TALKED TO.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR AN UNKNOWN RECALL. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN NUMBER: POL14-03 (CRACKED DASHBOARD). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST SIDE LEXUS (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE RED PLASTIC HOUSING THAT THE TAILLIGHT IS IN IS MELTED, THE LIGHTS ARE STILL WORKING, BUT THE RED PLASTIC AROUND THE BULB HAS MELTED ON BOTH THE RIGHT AND LEFT REAR BRAKE LIGHTS

SUNROOF EXPLODED ON HIGHWAY GOING 60 MPH TEMPERATURE AT 35 DEGREES.

CRUISE CONTROL WILL NOT TURN ON, CANNOT OPERATE WHILE CAR IS IN MOTION ON THE HIGHWAY. 12

THE DASHBOARD IS CRACKING UP BAD AND WHEN I'M DRIVING I BE HERRING POPING SOUND COMING FROM THE DASHBOARD AND WHEN THE HEAT IS ON IT BE MAKING LOAD SOUND

THE DASHBOARD IS CRACKING UP VERY BAD

RECENTLY THERE WAS A POPPING SOUND WHILE THE VEHICLE WAS TURNED ON AND WAS STATIONARY. IT RESULTED IN CRACKS ON THE FRONT PASSENGER SIDE DASHBOARD. I AM SCARED TO DRIVE THE VEHICLE AS I DO NOT KNOW WHAT HAPPENED. IS THERE A LEXUS RECALL FOR THE SAME PROBLEM?

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD EXPERIENCED SEVERE CRACKING. THE CONTACT WAS CONCERNED THAT THE DEBRIS FROM THE CRACKING COULD POTENTIALLY BECOME SHRAPNEL THAT COULD CAUSE INJURY IN THE EVENT OF AN AIR BAG DEPLOYMENT. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST SINCE IT WAS CONSIDERED A COSMETIC FAILURE. THE FAILURE MILEAGE WAS 116,000.

WE LATELY HAVE HAD DASHBOARD CRACKS OR MELTING ALTHOUGH WE HAVE GARAGE MAINTAINED OUR CAR VERY CAREFULLY WITH VERY LOW MILEAGE OF 70,000 ONLY. THIS IS NOT HEALTHY AND VERY HARMFUL TO OUR LEXUS EXPERIENCE. BY THE WAY, WE HAVEN'T HAD SUCH CRACKS UNTIL NOW DUE TO OUR WELL MAINTENANCE SO THAT WE MISSED DASHBOARD RECALL WHICH WAS EXPIRED ON MAY 31 2017.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD EXPERIENCED MELTING AND CRACKING. ALSO, SEVERAL SECTIONS OF THE DASHBOARD SEPARATED AND FELL OFF. IN ADDITION, WHILE DRIVING, A GLARE FROM THE SUNLIGHT WAS PRESENT ON THE MELTED DASHBOARD, WHICH CAUSED A VISIBILITY HAZARD. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER( LEXUS OF COOL SPRINGS, 1636 WESTGATE CIR, BRENTWOOD, TN) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE AIR SUSPENSION SYSTEM FAILED. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS HEARD FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE MOTOR THAT REGULATED THE AIR SUSPENSION SYSTEM FAILED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.

DASHBOARD CRACKED

I HAVE BEEN WAITING FOR OVER 2 YEARS NOW FOR THE DASHBOARD REPLACEMENT RECALL AND WOULD LIKE TO SELL THE CAR BUT THE DASHBOARD IS CRACKING AND UNSIGHTLY.

BACKING UP MY SPARE TIRE FELL RIGHT ON THE GROUND I THOUGHT I HIT SOMEONE LOOKS LIKE THE CABLE ROTTED I WAS LUCKY WAS ON MY WAY TO GO ON HIGHWAY WITH MY GRAND DAUGHTER AND IF IT HAPPENED ON HIGHWAY SOMEONE COULD OF CAUSED A MAJOR ACCIDENT

MY 2004 LEXUS RX330 IS JUMPING ALL OVER THE ROAD, REPAIR SHOP DIAGNOSTICS SHOW THE RIDE HEIGHT CONTROL AND AIR RIDE STRUTS HAVE FAILED CAUSING AN UNSAFE CONDITION, APPARENTLY LEXUS WAS FULLY AWARE OF THE ISSUE ONLY MAKING THIS MODEL YEAR WITH THE AIR RIDE CONTROL AND KNOWING THE SYSTEM WILL ONLY LAST TEN YEARS BEFORE FAILURE. I GUESS THEY FIGURED AFTER TEN YEARS MOST VEHICLES WOULD HAVE EITHER INSTALLED THE CONVERSION KIT OR HAVE BEEN SOLD FORWARD SO MANY TIMES THAT NEW OWNERS WOULD NOT PURSUE A SAFETY RECALL. AN ENTIRE INDUSTRY HAS BEEN CREATED TO DEAL WITH THE ISSUE RETAILING CONVERSION KITS SO MUCH SO THAT MY TOYOTA REPAIR SHOP HAS SUGGESTED INSTALLING THE CONVERSION KIT WHICH THEY OFFER. MY VEHICLE BOUNCES WHEN NAVIGATING TURNS AND BUMPS, WHILE SITTING STILL THE VEHICLE RAISES AND LOWERS INDEPENDENT OF ANYTHING MANUALLY INITIATED AND SIDE TO SIDE LIFTS AND LOWERS.

THE SERVICE (FOOT) BRAKE IS NOT HOLDING PRESSURE AT A STOP SIGN OR STOP LIGHT WHEN THE VEHICLE IS IN DRIVE. EVEN THOUGH FOOT BRAKE IS APPLIED FULLY, VEHICLE TENDS TO MOVE FORWARD AND MAY CAUSE AN ACCIDENT WITH THE CAR/OBJECT IN FRONT OF THE VEHICLE.

THE MAIN DASHBOARD IS CRACKED ALL AROUND THE PASSENGER AIRBAG, IGNITION SWITCH, FROM THE DRIVER SIDE ALL THE WAY TO THE PASSENGER SIDE. IT IS GETTING WORSE BY THE MINUTE! IT IS PART OF THE LEXUS WARRANTY ENHANCEMENT PROGRAM AND I HAVE BEEN GETTING THE RUN AROUND FOR TWO YEARS. EACH TIME I CALL, ITS THE SAME OLD STORY: 'NOT ENOUGH DASHBOARDS COMING IN AND THEY ARE BEING REPLACED AS THEY COME IN." I AM NUMBER 452 OUT OF 1400 LEXUS RX'S THAT NEED REPLACEMENT. ITS RIDICULOUS THAT IN 2 YEARS THEY HAVEN'T REPLACED A THIRD OF THE DASHBOARDS??? ITS A SCAM, THEY ARE JUST WAITING PEOPLE OUT UNTIL THEY RUN OUT OF TIME. THOUGH THEY WILL TELL YOU THAT THE WARRANTY PASSES TO ANYONE YOU SELL THE CAR TO BUT WHO IS GOING TO BELIEVE THAT?? THEY'VE WASTED 2 YEARS AND AREN'T EVEN CLOSE TO REPLACING THE DASHBOARDS.

AS OF 3/18/2016 I PURCHASED AN NEW RADIATOR FOR A TOTAL OF $945 AT MCGRATH LEXUS DEALERSHIP IN CHICAGO ON DIVISION ST BECAUSE THE OLD RADIATOR WAS LEAKING. AS OF 3/31/2017 THE NEW RADIATOR IS NOW LEAKING AND THE CAR WOULD NOT START BECAUSE THE CAR WAS OVER HEATING. AS OF 4/1/2017 THE TIMING BELT AND WATER PUMP FOR THE STEERING WILL NEEDS TO BE REPLACED. TODAY 4/1/2017 MCGRATH LEXUS DEALER STATED I WILL COST AT LEAST $1200 WITH LABOR INCLUDED FOR THEM TO REPAIR. AFTER FURTHER RESEARCH ON RECALLS FOR MY 2004 LEXUS RX330 I DISCOVERED THESE REQUIRED REPAIRS ARE LEXUS DEAKER RECALLS. WHY WOULD MCGRATH LEXUS CHARGE ME IF THESE ARE RECALLS ON MY LEXUS.

THE DASHBOARD MELTED AND CHEMICALS ARE SEEPING FROM IT. THE KEY WAS STUCK IN THE IGNITION AND BROKEN WHEN I ATTEMPTED TO REMOVE IT.

I WAS DRIVING ON THE 59 FREEWAY 1/20/17, WHEN I HEARD A LOUD POP, LIKE A ROCK HITTING THE WINDSHIELD. HOWEVER THERE WAS NO DAMAGE, SO I KEPT DRIVING. I HEARD A NOISE WHERE THE SUNROOF IS THIS MORNING (1/21), AND FOUND THAT THE SUNROOF WAS COMPLETELY SHATTERED. HOUSTON HAS HAD A LOT OF RAIN AND HAIL THE LAST COUPLE DAYS, BUT I PARK IN A GARAGE, SO MY CAR HASN'T BEEN OUTSIDE.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE AND EXHIBITED FRACTURES NEAR THE PASSENGER SIDE AIR BAG AREA. THE DEALER STATED THAT THE MANUFACTURER DID NOT PROVIDE THE REPLACEMENT DASHBOARD; THEREFORE, THEY WERE UNABLE TO PERFORM THE REPLACEMENT. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *JS

PARENT CO, TOYOTA ISSUED A VOLUNTARY REPLACEMENT OF DASHBOARD DUE TO CRACKED, STICKY, SHINY CONDITION IN WHAT WAS AN OBVIOUS ATTEMPT TO STAVE OFF AN OFFICIAL GOVERNMENT RECALL AND/OR A CLASS ACTION. PARENT CO, TOYOTA IS NOW STALLING BY NOT SUPPLYING THE DEALERS WITH SAID DASHBOARDS THEY PROMISED TO REPLACE. I FIRST BROUGHT THIS ISSUE TO THE ATTENTION OF MY DEALER IN MAY OF 2012. EVEN IF THE DEALER WAS RECEIVING THE DASHBOARDS AT THE RATE OF 2 OR 3 A WEEK AS ORIGINALLY PROMISED, IT WOULD BE ANOTHER FULL YEAR OR MORE BEFORE THEY WOULD REPLACE MINE. AT THIS TIME, THE DEALERS ARE RECEIVING NONE AND NO DASHBOARDS ARE BEING REPLACED. THIS IS NOT JUST A COSMETIC ISSUE, IT'S A SEVERE SAFETY HAZARD. IN THE CASE OF MY DASH, WHICH IS COMPLETELY COVERED WITH CRACKS, IF THE AIRBAG IS DEPLOYED AT 200 MPH THOSE SMALL LITTLE PIECES OF PLASTIC WILL SHRED MY FACE AND THE FACES OF ANYONE RIDING WITH ME INTO HAMBURGER. CONSIDERING THE FACT THAT THE TAKATA AIR BAGS CAN BE DEPLOYED EVEN WHEN THERE ISN'T A ACCIDENT, MAKES IT EVEN A BIGGER HAZARD. ENOUGH IS ENOUGH, THE GOVERNMENT NEEDS TO STEP IN AND ISSUE AN OFFICIAL RECALL AND FORCE TOYOTA TO REPLACE THE DASHBOARDS IMMEDIATELY WITHOUT ANY MORE LEGAL STALL TACTICS. THE VEHICLE IS ESSENTIALLY UNDRIVEABLE IN IT'S PRESENT CONDITION. I HAVE HEALTH CONDITIONS THAT PREVENT ME FROM WORKING AT THIS TIME AND NEED THE VEHICLE TO GET TO MY DOCTORS. I COULDN'T AFFORD TO BUY A NEW VEHICLE EVEN IF THIS ONE WAS IN EXCELLENT TRADE-IN VALUE. IT'S BEEN OVER 4 YEARS

SPARE TIRE HOLDER RUSTED AND BROKE FREE WHILE THE VEHICLE WAS IN MOTION. FULL SIZE SPARE FELL OFF AND WAS LOST ON HIGHWAY/ROAD. THE FULL SIZE SPARE SITS UNDER THE REAR BODY OF CAR, AS SUCH WHEN THE SECURING SYSTEM FAILED I DID NOT REALIZE THAT AND THE WHEEL HAD DROPPED. THE MISSING WHEEL WASN'T REALIZED UNTIL I EXPERIENCED A FLAT TIRE.

MY 2004 LEXUS RX330 WAS STOPPED IN A PARKING LOT WITH MY FOOT ON THE BRAKE ABOUT TO GET READY TO LET A PASSENGER LEAVE THE VEHICLE. THE CAR WAS STATIONARY AND NOT MOVING. WHEN SUDDENLY THE CAR ACCELERATED TO FULL THROTTLE. WITHIN SECONDS THE CAR TOOK OFF AND JUMPED A CURB AND DROVE AT FULL THROTTLE. AS SOON AS I REALIZED WHAT WAS HAPPENING, I THEN PRESSED HARD ON THE BRAKE AND WAS FINALLY ABLE TO STOP THE CAR AFTER IT DROVE ABOUT 50 FT. I WAS IN SHOCK THAT THIS OCCURRED. MY HEAD HAD FLUNG BACK ALONG WITH MY PASSENGER WITH TERRIFIC FORCE. ONCE STOPPED AND I WAS COMPOSED, I DROVE THE CAR OFF THE GRASSY AREA IT WAS NOW ON AND RELUCTANTLY DROVE IT HOME. SOME DEGREE OF NECK PAIN LATER WAS NOTICED. THERE WAS NO FLOOR MAT ISSUE OR ANY NOTICEABLE OBSTRUCTIONS TO THE ACCELERATOR PEDAL. LATER UPON INSPECTION OF THE CAR THERE APPEARED TO BE SOME BODY DAMAGE TO THE CAR. NOT SURE WHERE IT CAME FROM OR IF WE HIT ANYTHING OTHER THEN THE CURB THOUGH. THE CAR ACTED AS THOUGH IT WAS POSSESSED. NEEDLESS TO SAY, I WILL BE LOOKING FOR ANOTHER CAR WITHOUT DRIVE BY WIRE IF THEY STILL EXIST.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V112000 (VEHICLE SPEED CONTROL) AND 10V499000 (SERVICE BRAKES, HYDRAULIC). THE DEALER INDICATED THAT THE REPAIRS WOULD BE COMPLETED WITHIN 4 TO 6 WEEKS. THE CONTACT CALLED FOR AN EXTENDED PERIOD OF TIME AND RECEIVED NO FOLLOW UP RESPONSE FROM THE DEALER. MONTHS LATER, THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. WHILE BACKING UP THE VEHICLE IN THE DRIVEWAY AT A LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO THE GARAGE AND HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. DURING THE INCIDENT, THE VEHICLE FAILED TO IMMEDIATELY STOP WHILE DEPRESSING THE BRAKE PEDAL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 119,000.

DASHBOARD COMPLETELY CRACKING ALL OVER. FRONT LIGHTS FOGGED OVER, CANNOT DRIVE CAR AT NIGHT TIME DUE TO THIS DUE TO SAFETY HAZARD.

DASHBOARD IS CRACKING AND COMING APART. IT HAS BECOME SHINY TO THE POINT THAT IT GIVES OFF A GLARE. I HAVE A SERIOUS CONCERN AS TO THE SAFETY OF THE VEHICLE IN THIS CONDITION. SINCE THIS COULD AFFECT MY SAFETY, THE SAFETY OF MY FAMILY AND OTHER MOTORISTS, IT SHOULD BE CORRECTED IMMEDIATELY. I CONTACTED LEXUS/TOYOTA AND THEY ARE UNWILLING TO FIX THE PROBLEM AT THIS TIME.

MY DASHBOARD HAS BEEN RECALLED AND MINE IS SPLIT AND KEEPS GETTING LARGER ESPECIALLY WHERE THE PASSENGER AIRBAG IS LOCATED. LEXUS TOLD ME IN JULY 2015 THAT THE "DASHBOARDS WILL BE RELEASED AT THE END OF THIS MONTH." THAT DID NOT HAPPEN. THE RESPONSE THAT I RECEIVED AS TO WHETHER MY AIRBAGS WERE TAKATA, LEXUS RESPONDED, "UNFORTUNATELY WE DO NOT HAVE DATA ON THE MANUFACTURER....BUT CAN ASSURE YOU THAT ...THE AIRBAGS...ARE NOT UNDER ANY RECALL AT THIS TIME." I AM SUPPOSE TO FEEL GOOD DRIVING MY CAR WITH THAT STATEMENT? THEY HAVE ALWAYS KNOWN EVERY PART IN MY CAR BY VIN #. I AM ALSO DRIVING AROUND WITH THE HEADLIGHTS' EXCESSIVE MOISTURE AFTER THEY FINALLY COULD REPLACE THOSE. ALLUDING ME THAT I WOULD BE ABLE TO GET THE DASHBOARD FIXED AT THE END OF JULY, I HELD OFF GET THAT REPAIRED UNTIL I COULD DO ALL THREE. NOW, I BELIEVE THAT THE HEADLIGHTS' REPAIR WILL BE AT MY EXPENSE. WHEN IS NHTSA.DOT.GOV GOING TO ENFORCE THE RECALLS? I & MANY OTHERS ARE DRIVING DEATH VEHICLES!!! ARE MY CHILDREN GOING TO HAVE TO SUE BOTH YOU & LEXUS FOR NEGLECT? I, & NUMEROUS OTHERS, THOUGHT THAT WE WERE PAYING YOU TO PROTECT US. WHEN ARE YOU GOING TO PROTECT US INSTEAD OF JUST RECORDING OUR ISSUES?

TL* THE CONTACT OWNS A 2004 LEXUS RX330. WHILE DRIVING AT APPROXIMATELY 40 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE ENGINE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS AND POWER STEERING FLUID WAS DISPENSED INTO THE RESERVOIR HOWEVER, THE FAILURE PERSISTED. THE MECHANIC INFORMED THAT THE POWER STEERING PUMP AND THE POWER STEERING RACK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

LEXUS CURRENTLY HAS A SO CALLED WARRANTY ENHANCEMENT NOTIFICATION -ZLB HEADLAMP REPLACEMEENTS. THEY DON'T WANT TO REPLACE MY HEADLIGHTS EVEN THOUGH THE DO LEAK WATER DURING A RAIN STORM. THERE ARE WATER STREAKS ON THE INSIDE WHICH HAMPER LIGHTING OUTPUT. IT IS DANGEROUS. WHY DID THEY SEND ME THIS IF IS WAS NOT IMPORTANT?

MY CAR HAS LEAKED SOMEWHERE EVERY TIME IT RAINS AND THE WATER ENTERS THE CAR SOMEHOW AND RUNS UNDER THE CARPET AND PUDDLES UNDER THE DRIVER AND FRONT PASSENGER FEET AREA. THERE IS ALSO WATER THAT PUDDLES UNDER THE CARPET IN THE REAR FOOT WELLS TOO. IT HAS ROTTED THE CARPET OVER TIME AS IT DRIES OUT UNTIL THE NEXT RAIN EVENT. THE CAR SMELLS WEIRD AS A RESULT OF THIS WETNESS AND DRYING OUT. WE KEEP THE CAR IN OUR GARAGE BUT IT'S IMPOSSIBLE TO FIND SHELTER WHEN YOU'RE OUT AND ABOUT EVERY TIME IT RAINS. THE DEALERSHIP BLEW OUT THE AIR CONDITIONING LINES AND CHECKED THE SUN ROOF BUT SINCE WE BOUGHT THE CAR USED WE HAVE ALWAYS HAD THE SUSPICION THAT IT WAS IN AN ACCIDENT OR SOMETHING AND NEVER TOLD US AND SOMEHOW THIS CAUSES THE WATER LEAK. WE DON'T KNOW WHAT THE CAUSE IS BUT IT'S A SHAME FOR A QUALITY CAR TO HAVE THIS PROBLEM. THE TECH AT BERGSTROM TOLD US WE COULD BUY NEW CARPET AND HAVE IT INSTALLED. REALLY?.. WE STOPPED GOING THERE FOR SERVICE OUT OF FRUSTRATION AND WE HAVE BEEN PLAGUED WITH OUR LEAKY CARS WET INTERIOR WHEN IT RAINS. THE CAR WAS THIS WAY FROM THE VERY BEGINNING BUT WE DIDN'T KNOW WHAT WAS GOING FOR OVER A YEAR UNTIL THE FLOOR WAS SATURATED. THE CARPET DIDN'T DRY ROT IMMEDIATELY BUT OVER THE YEARS.

TL* THE CONTACT OWNS A 2004 LEXUS RX330. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. AS A RESULT, THE CONTACT CRASHED INTO TWO OTHER VEHICLES AND A CURB. THE TWO PASSENGERS IN THE OTHER VEHICLES SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR BODY REPAIRS. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

THIS ACCIDENT WAS HAPPENED BY MY MOTHER IN LAW AT THE STARBUCKS PARKING SPOT, SHORELINE, WA. SHE WAS DRIVING SLOW TO PARK THE CAR IN THE SPOT AND SHE ONLY PUSHED THE BRAKE TO FINISH THE PARKING. HOWEVER, THE CAR SUDDENLY SPED UP AND JUMPED OVER THE PARKING SPOT'S FENCE. THEN, THE CAR BROKE THE IRON POLE AND HIT THE COMING CAR ALONG THE STREET OVER THE FENCE. SHE SAID SHE DIDN'T TOUCH ANYTHING AND JUST DIDN'T SWICH THE GEAR. SHE WAS VERY SHOCKED AND STARTLED, ALSO SHE DOESN'T WANT TO DRIVE THE CAR ANYMORE. IF THERE HAVEN'T HAD AN AUDDEN ACCELERATION, THE ACCIDENT WOULDN'T HAVE HAPPENED. THAT'S WHY OUR FAMILY THIS COULD BE A SUDDEN ACCELERATION CASE FOR 2004 LEXUS RX330.

MY 2004 LEXUS RX330 HAS HORRIBLE PAINT ISSUES ON THE FRONT BUMPER. PAINT STARTED CHIPPING OFF IN HUGE SECTIONS AND IT LOOKS TERRIBLE. THIS HAS ONLY HAPPENED ON THE FRONT BUMPER AND THE REAR VIEW MIRRORS. SEEMS LIKE THE PAINT IS DEFECTIVE IN THESE AREA'S. SO DISAPPOINTED. ALSO THE TRANSMISSION IS MESSED UP. SEEMS LIKE IT HOPS IN BETWEEN 1-2 RPM. I EVEN HAD THE TRANSMISSION REBUILT AND IT STILL DIDN'T FIX THE ISSUE. IT STILL DOES IT. I HAVE HEARD THAT THIS IS A MAJOR ISSUE WITH THESE VEHICLES.

MY 2004 LEXUS RX 330 HAS CRACKED ALL OVER THE DASHBOARD

I WAS ON MY WAY TO WORK WHEN THERE WAS A LOUD BOOM AND MY SUN ROOF EXPLODED - GLASS WENT EVERYWHERE. I AM LUCKY THAT I WAS NOT IN AN ACCIDENT. IT TURNS OUT THE SUN ROOF EXPLODED. IT WAS NOT A HOT DAY SOME CLOUDS AND THERE WAS NO ROCKS OR DEBRIS IN THE ROOF. IT TURNS OUT THAT LEXUS AN OTHER MANUFACTURES KNOW OF THIS PROBLEM BUT LITTLE IS BEING DONE ABOUT IT. THE GLASS IS BEING MADE A LOT CHEAPER AND THINNER THESE DAYS TO CUT COST. I HAVE A 2004 LEXUS RX 330 SUV. THIS SHOULD BE COVERED BY THE MANUFACTURE AND A RECALL NEEDS TO BE MADE AS IT IS A KNOW ISSUE BEFORE PEOPLE GET KILLED. *TR

I GOT IN THE CAR AT 2 P.M. AFTER DRIVING 1/4 MILE IT WOULD NOT TAKE OFF FROM THE STOP SIGN IT STALLED AND LUNGED FORWARD DUE TO LOSS OF CONNECTION WHEN STEPPING ON THE GAS PEDAL. I DEPRESSED THE BRAKE AND SHIFTED FROM D TO 4 AND IT BEGAN TO SHAKE IN THE FRONT OF THE BUMPER. I PULLED OVER, PUT IT IN NEUTRAL WITH THE PARKING BRAKE ON AND MY EMERGENCY FLASHERS ON, AND OPENED THE HOOD. IT STOPPED SHAKING AND I REMOVED THE FLOOR MAT, WHICH IS ATTACHED WITH CLIPS AND WITH MY HAND, I PUSHED THE GAS PEDAL. IT HAD NO REV IN THE ENGINE, AS I WOULD EXPECT. I GOT BACK IN THE CAR AND SHIFTED TO R AND THEN WITH THE BRAKE OFF, I SHIFTED TO 4. THE CHECK ENGINE LIGHT WAS FLASHING AND VSC LIGHT AS WELL. I CAN TELL YOU FOR CERTAIN MY CAR WAS NOT OVERHEATING WHEN I TOOK IT TO SEARS AUTO CENTER WITH WARNING LIGHTS VSC AND CHECK ENGINE COMING ON INTERMITTENTLY. IF THE VEHICLE OVERHEATING WAS THE CAUSE OF THE DAMAGE THE TEMPERATURE GAUGE ON THE DASH WOULD HAVE INDICATED THAT WHEN I BROUGHT IT TO SEARS. MIKE, SERVICE ADVISOR AT LEXUS OF ROSEVILLE STATED IN AN E-MAIL TO ME THAT HIS TECHNICIAN 'FOUND # 5 CYLINDER INTAKE VALVES BENT AND STUCK. #1 CYLINDER INTAKE VALVE STICKING (WILL STAY OPEN TILL PISTON HITS AND CLOSES IT). SUSPECT VEHICLE OVERHEATED CAUSING VALVE TO STICK IN GUIDES.MY CAR WAS NOT OVERHEATING AND I THINK THE ENGINE IS DEFECTIVE. I HAD A LKQ ENGINE INSTALLED AMD IT WAS FINE FOR A MONTH BEFORE IT STARTED SOUNDING LIKE MARBLES. I THINK MY CAR IS DAMAGED DUE TO A DEFECT. I HAD JUST HAD A

I OWN 2 LEXUS 2004 RX330. BOTH OF CARS HAVE THE PASSENGER MIRROR CHANGE COLOR (CHANGE TO DARKER COLOR). ONE HAPPEN ABOUT 3 YEAR AGO. ONE HAPPEN ABOUT A YEAR AGO. *TR

I WAS DRIVING INTO A PARKING STRUCTURE AND WAS STARTLED BY SOMETHING INSIDE THE CAR FALLING. I LOST CONTROL OF THE VEHICLE AND RAN HEAD-ON INTO A CONCRETE POLE. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS DEEMED A TOTAL LOSS AND, IN AN ACCIDENT OF THAT TYPE, IT WAS SCARY THAT THE AIRBAGS DID NOT DEPLOY. *TR

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT INDICATED THAT THERE WAS AN INTERMITTENT LEAK COMING FROM THE MOON ROOF CAUSING MOLD TO DEVELOP WITHIN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON SEVERAL OCCASIONS. THE TECHNICIAN WAS NOT ABLE TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER AUTHORIZED DEALER WHO INDICATED THAT THERE WAS A REAR BODY SEAM LEAK AND THAT THE RIGHT FRONT MOON DRAIN WAS IMPROPERLY ROUTED. THE DEALER RESEALED THE RIGHT FRONT MOON ROOF DRAIN AND REROUTED IT, ALONG WITH RESEALING BOTH TAIL LAMP BUCKETS. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN STATED THAT THE CARPET NEEDED TO BE REPLACED. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO THE CONTINUING LEAK AND MOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/07/14*LJ UPDATED 9/5/2017*CN

2004 LEXUS RX330. CONSUMER WRITES IN REGARDS TO WARRANTY COVERAGE ENHANCEMENT. *TGW THE CONSUMER STATED A RADIATOR LEAK WAS DISCOVERED DURING AN OIL CHANGE. THE CONSUMER STATED THE INDICATOR LIGHT, NEVER ILLUMINATED TO ALERT HER THERE WAS A PROBLEM.*JB

I OWN A 2004 LEXUS RX 330. AS HAS BEEN WIDELY REPORTED ON THE INTERNET, THE DASHBOARD IN THESE CARS HAS A TENDENCY TO CRACK AND PEAL, PARTICULARLY AROUND THE AREA ABOVE THE PASSENGER AIRBAG. AT THE OUTSET THIS APPEARS TO BE A COSMETIC ISSUE. HOWEVER, WHEN I RECENTLY WENT TO AN AUTO UPHOLSTERY SHOP TO INQUIRE ABOUT REPAIR, THE TECHNICIAN BECAME ALARMED BECAUSE I -- LIKE PRESUMABLY MANY OTHERS -- HAD SOUGHT TO INITIATE A TEMPORARY REPAIR BY PLACING HEAVY-DUTY DUCT TAPE OVER THE CRACKED AREA. THE TECHNICIAN ADVISED ME TO IMMEDIATELY REMOVE THE DUCT TAPE BECAUSE OF HIS CONCERN THAT IT WOULD INTERFERE WITH THE DEPLOYMENT OF THE AIRBAG. THUS, IN THIS INSTANCE, WHILE THE ACTUAL PROBLEM MAY ONLY BE COSMETIC, THE TENDENCY OF CONSUMERS TO SEEK TO TEMPORARILY REPAIR THE ISSUE PARTICULARLY GIVEN THE PROHIBITIVE COST OF DASHBOARD REPLACEMENT AS A PROPER REPAIR?? CREATES A SITUATION OF GRAVE CONCERN FOR PASSENGER SAFETY. I HAD DRIVEN THE CAR THOUSANDS OF MILES WITH THE DUCT TAPE COVERING THE AIRBAG WITHOUT A THOUGHT TO THE RISK I WAS TAKING. *TR

I WAS ON THE FEEDER OF THE FREEWAY AND WAS GETTING READY TO ENTER THE FREEWAY ENTRANCE RAMP. I PUSHED ON THE GAS PEDAL TO ACCELERATE, AT THIS TIME THE CAR SPED UP ON ITS OWN BEYOND THE SPEED THAT I WAS ATTEMPTING TO GO. I REMOVED MY FOOT FROM THE PEDAL; HOWEVER THE CAR KEPT ACCELERATING. I PUSHED ON THE BRAKES AND THE CAR KEPT ACCELERATING. I HAD HEARD ABOUT THE FLOOR MAT CAUSING THIS PROBLEM; SO I CHECKED THE GAS PEDAL AND THERE WAS NOTHING NEAR PEDAL. THE FLOOR MAT HAD NOT MOVED EVERYTHING WAS IN PLACE. I PUT MY FOOT UNDER THE GAS PEDAL AND ATTEMPTED TO RAISE THE PEDAL; THIS HAD NO EFFECT ON THE SPEED. I STOMPED ON THE GAS PEDAL A COUPLE OF TIMES AND THE PEDAL THEN STARTED RESPONDING NORMALLY. I TRIED TO RECREATE THE PROBLEM SEVERAL TIMES WITH NO RESPONSE. *TR

APPROXIMATELY A YEAR AFTER PURCHASING MY 2004 LEXUS RX330 FROM A DEALERSHIP THE DASH BOARD STARTED TO CRACK. EVENTUALLY, IT TRAVELED ACROSS THE ENTIRE DASH BOARD. I CONTACT LEXUS CORPORATE OFFICE TO COMPLAIN. AFTER REFERRING ME TO A LOCAL DEALERSHIP TO EXAMINE IT AND TAKE PHOTOS AND WRITE UP THE DAMAGE, THEY LATER TOLD ME IT WAS NOT COVERED UNDER THE WARRANTY WHICH I ALREADY KNEW. HOWEVER, THEY ADMITTED IT WAS DUE TO INFERIOR AND FAULTY MATERIAL LEXUS USED IN 2004 THRU 2006 IN THEIR MODELS AND ALSO TOYOTA DASHBOARDS. THE COST TO REPLACE THE DASH IS $2,500 THIS IS MY 3RD LEXUS SUV BUT IT WILL BE MY LAST! I FEEL LEXUS SHOULD BE RESPONSIBLE TO REPLACE THE DASH BOARDS. *TR

OVER THE LAST 2 MONTHS I HAVE NOTICED A DETERIORATION OF THE DASHBOARD AS CRACKS AND PEELING HAVE OCCURRED . THE REST OF THE VEHICLE IS IN FINE CONDITION. I ASSUME THAT THE FLORIDA CLIMATE HAS SOMETHING TO DO WITH IT. HOWEVER, I MUST POINT OUT THAT MY VEHICLE IS NORMALLY PARKED IN THE BASEMENT OF A CONDOMINIUM WHERE I HAVE BEEN RESIDING DURING THE ENTIRE PERIOD THAT I HAVE OWNED THE VEHICLE. I DID CALL THE CUSTOMER RELATIONS DEPT. OF LEXUS AND WAS INFORMED THAT THE WARRANTY HAD EXPIRED AFTER 4 YEARS OR 50,000 MILES. I HAPPENED TO EXAMINE A 1990 MERCEDES BENZ SEDAN AND NOTICED THAT THE DASHBOARD WAS COMPLETELY INTACT. I UNDERSTAND FROM MEDIA COVERAGE THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE DASHBOARD'S CONDITION. *TR

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THE DASHBOARD HAD DEVELOPED A CRACK AND STARTED TO MELT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DECLINED TO REPAIR OR DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.