2004 Lexus RX330 complaints

1994 LEXUS RX330 HESITATES WHILE DEPRESSING THE ACCELERATOR. *KB THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES TO ALLEVIATE THE PROBLEM BUT THEY CLAIMED THAT THE VEHICLE WAS OPERATING WITHIN NORMAL SPECIFICATIONS. THE VEHICLE HAS ALSO BEEN PLAGUED BY OTHER MALFUNCTIONS TO INCLUDE SQUEAKS, RATTLES, MULTIPLE MALFUNCTIONS OF THE SUNROOF ELECTRONICS, BROKEN SEATS AND LIFTGATE ALIGNMENT PROBLEMS. *NM UPDATED 08/14/06. *JB

HESITATION, JERKY WHEN SHIFTING. TOOK TO DEALERS 3 TIMES AND UNABLE TO RESOLVE ISSUE. THEY STATED THAT VEHICLE IS OPERATING WITHIN PARAMETERS. NOW IT IS JERKY WHEN SHIFTING MOST OF THE TIME. *NM

I PURCHASED MY RX330 SEPT. 2004 WITH 8 MILES ON IT, HOWEVER I TRAVEL OVER 150 HIGHWAY MILES A DAY. I HAVE BEEN EXPERIENCING THE EVAPORATION OF BRAKE FLUID FROM MY FLUID RESERVOIR WHICH CAUSED MY BRAKE LIGHT TO COME ON. AFTER REPLACING THE BRAKE FLUID EVERY 3-DAYS I CALLED THE DEALER AND EXPRESSED THE PROBLEM. ONCE TAKING IT IN THEY REPLACED THE FRONT BRAKES AND ADDED FLUID. THREE DAYS LATER THE BRAKE FLUID HAD EVAPORATED AND THE BRAKE LIGHT CAME ON AGAIN. I IMMEDIATELY CONTACTED THE MECHANICSBERG, PA DEALER AFTER KEEPING IT OVERNIGHT THEY STATED THAT NOTHING WAS WRONG WITH MY VEHICLE, HOWEVER I REFUSED TO TAKE IT UNTIL THEY REPRODUCED AND REPAIRED THE PROBLEM. AFTER READING THE OTHER 51 COMPLAINTS, I HAVE SEVERAL ISSUES TO DISCUSS WITH THEM. I AM VERY BLESSED THAT MY BRAKES HAVEN'T FAILED YET! I HOPE THAT ALL HAVE MADE FORMAL COMPLAINTS TO LEXUS. *NM

TRANSMISSION IS HESITANT, SWITCHES UP AND DOWN IN RAPID JUMPS, IS VERY UNPREDICTABLE!! ALMOST CAUSED SEVERAL ACCIDENTS. BEEN DOING IT SINCE I BOUGHT IT 2 YRS. DEALER CLAIMS KNOWN PROBLEM, AND NO FIX YET!!!*JB

WHILE DRIVING THE 2004 LEXUS RX330 ON THE FREEWAY, TRYING TO AVOID A CAR ON MY LEFT LANE THAT SUDDENLY SWERVED TO MY DRIVER SIDE. TO AVOID BEING HIT, I STEERED SLIGHTLY TO THE RIGHT. HOWEVER, DUE TO THE SPEED, THE CAR WENT OVER TO THE RIGHT LANE AND WHEN TRYING TO TURN THE STEERING BACK TO THE LEFT, THE CAR SKID AND LOST CONTROL. SKIDDED ACROSS TWO LANES TO THE RIGHT, HIT A TRUCK TRAILER, TRAILER OVER TURNED, MY LEXUS THEN GOT BOUNCED BACK, ROLLED OVER ACROSS 5-6 LANES ON THE FREEWAY, LANDED ON THE PASSENGER SIDE BY THE DIVIDER, DRIVER WAS KNOCKED OUT AFTER IMPACT WHEN THE SUV STARTED ROLLING OVER. GOT A CONCUSSION ON THE LEFT SIDE OF THE HEAD. CAR WAS TOTALED. MY COMPLAINED IS THAT NONE OF THE AIR BAGS IN THE VEHICLE WAS DEPLOYED AT ALL. WROTE A REGISTERED LETTER TO THE MANAGER OF THE LEXUS DEALER WHERE THE CAR WAS PURCHASED TWO YEARS AGO BUT NEVER GOT A REPLY EITHER. WITH SUCH EXTENSIVE DAMAGE AND SEVERAL IMPACT DURING THE ACCIDENTS, IF THE AIR BAGS WERE DEPLOYED, THE CONCUSSION COULD HAVE BEEN AVOIDED PLUS THE NUMEROUS CUT FROM THE FLYING GLASS WHEN ALL THE WINDOWS AND WINDSCREEN WERE SHATTERED. *NM

I NOTICED THE BRAKE PEDAL HAD TO BE PRESSED ALL THE WAY IN ORDER TO BRAKE AND WAS NOT RESPONSIVE. I HAD THE BRAKES CHECKED, AND THEY WERE FINE. I RECEIVED A LETTER FROM LEXUS REGARDING A RECALL FOR THE BRAKE BOOSTER. I WAS SCHEDULED FOR THIS SERVICE TWICE. BOTH TIMES I WAS TOLD THEY HAD NO BRAKE BOOSTERS REMAINING, AND I AM STILL AWAITING THEIR CALL BACK. I WAS RECENTLY IN A CAR ACCIDENT IN WHICH I WAS IN FULL CONTROL TRAVELING ABOUT 25 MPH AND THE BRAKES WERE NOT RESPONSIVE AGAIN. MY FOOT WAS PRESSED ALL THE WAY TO THE BOTTOM AND THE CAR DID NOT RESPOND APPROPRIATELY.*AK

BRAKE FAILURE ON LEXUS RX330. *JB

MY LEXUS RX330 (2004) HAS 20,000 MILES AND THE A/C HAS A FOUL ODOR WHICH THE DEALERSHIP SAID IS MOLD. THEY SAID THE PROBLEM OCCURS WHEN USING RECYCLED AIR FUNCTION WITH THE AC AND SAID THE MANUFACTURER SAYS NOT TO USE IT BECAUSE IT ALLOWS MOLD TO GROW. THEY SPRAYED AC SYSTEM W/ AC ODOR TREATMENT. I THINK THE MOLD IS A SAFETY PROBLEM AS MANY PEOPLE ARE ALLERGIC, AND THIS IS A DEFECT WITH THE AC SYSTEM. SERVICE DEPT SAID THE PROBLEM IS OCCURRING WITH OTHER LUXURY CARS (JAGUAR, BMW). *JB

I WAS DRIVING MY 2004 RX330. IT WAS 1/2/2006 AND THE ROADS WERE DRY. THE OUTSIDE TEMPERATURE AWAS 34 DEGREES. I HAD DRIVEN MY CAR TO THE LOCAL DELI WITH NO PROBLEMS. WHEN I RETURNED TO THE CAR AND PULLED AWAY, I APPLIED THE BRAKES TO A BUCKING SOUND. THE BRAKE LIGHT WAS ON. THE BRAKES WERE SQUEALING AND I COULDN'T STOP WITHOUT APPLYING MAJOR PRESSURE TO THE BRAKES. I IMMEDIATELY PULLED THE CAR OVER TO CHECK IF I HAD ACCIDENTLY PUT THE PARKING BRAKE ON - WHICH I HADN'T. I WAITED FOR MY HUSBAND TO COME CHECK IT OUT. HE PUMPED ON THE BRAKE PEDAL FOR A WHILE AND THE BRAKES FINALLY STARTED TO WORK AGAIN AND THE BRAKE LIGHT WENT OFF. MY HUSBAND TOOK THE CAR TO THE DEALER AND THEY SAID THAT THEY PROBABLY NEEDED TO CHANGE THE BRAKE BOOSTER. *NM

LOW SPEED, SINGLE CAR ACCIDENT. RIGHT FRONT TIRE HIT CURB, 20-25 MILES AN HOUR. VISIBLE DAMAGE- TIRE RUINED, RIM SCRATCHED. DEALER INSPIRED- TIRE, RIM, BALL JOINTS, LOWER CONTROL ARM, CVT, AXLE, ETC. DRIVE TRAIN HAD PRE EXISTING CONDITION OF NOISE COMING FROM RIGHT HAND DRIVE AREA. DEALER STATED NO PROBLEM. SINCE ACCIDENT, DEALER STATES NEED TO REPLACE ALL OF THIS. OBVIOUS DEALER OVER REPAIR OR LACK OF TRAINED STAFF, RESULTING IN OVERCHARGES. *NM

THE AUTOMATIC TRANSMISSION HAS A LAG IN IT AT LOW SPEEDS. THIS IS APPARENT WHEN RELEASING THE ACCELERATOR TO SLOW DOWN AND THEN ACCELERATING AGAIN. IN THIS SITUATION THE TRANSMISSION DOES ON ENGAGE OR IT LAGS CAUSING AN UNSAFE CONDITION BY ITS UNPREDICTABLE BEHAVIOR. THIS SITUATION HAPPENS ON A FREQUENT BASIS. I HAVE SEEN MANY COMPLAINTS ABOUT THIS TRANSMISSION PROBLEM. IS NHTSA GOING TO HOLD LEXUS ACCOUNTABLE FOR PUTTING A DEFECTIVE TRANSMISSION ON THE ROAD? I HAVE READ THAT LEXUS' REPEATED REPLY IS TO STATE THIS BEHAVIOR IS NORMAL. LEXUS CAN NOT WIN THIS ARGUMENT ON REPETITION, IT IS DEFECTIVE. IF THIS LAG IS *NORMAL* WHY DIDN'T LEXUS DESIGN THIS NICE LAG INTO ALL OF THEIR CARS? I'M SURE THIS WOULD BE A FEATURE THEY WOULD WANT TO RUN AN AD CAMPAIGN ON. *JB

ON JULY 10,2004 I PICKED UP MY NEW VEHICLE, A LEXUS RX 330 FROM THE BAYRIDGE LEXUS DEALER IN NYS. WITHIN A 1/2 HOUR, WHILE TESTING THE SAFETY FEATURES OF VEHICLE, I HAD PLACED A LARGE STUFFED ANIMAL (IN PLACE OF A HUMAN BODY PART OF A ADULT OR CHILD). ALTHOUGH ALL THE WINDOWS AND REMOTE REAR DOOR AUTOMATICALLY OPENED WHEN COMING INTO CONTACT WITH FOREIGN OBJECT ( STUFFED BEAR), THE SUNROOF JAMMED THE BEAR BETWEEN THE CLOSING GLASS AND FRAME I IMMEDIATELY BROUGHT THE VEHICLE BACK TO THE DEALERSHIP WITH THE STUFFED ANIMAL STILL JAMMED IN THE SUNROOF BACK TO THE DEALERSHIP THE SERVICE TECHNICIAN WERE UNABLE TO DISLODGE THE STUFFED ANIMAL'S HEAD FROM THE JAMMED SUNROOF (IMAGINE IF THIS WAS A CHILD'S BODY PART???) AND HAD TO DISMANTLE THE SUNROOF TO REMOVE THE STUFFED ANIMAL AND HAD ME RETURN ON THE 12TH DETERMINE THE CAUSE AND TO FIX THE SUNROOF. SINCE THAT TIME, THIS SAME VEHICLE HAS BEEN REPAIRED BY THE SAME LEXUS DEALERSHIP A MINIMUM OF 6 TIMES FOR PROBLEMS WITH THE SUNROOF. ALL THE WHILE I WAS RETURNING WITH THE VEHICLE TO BE GET SUNROOF REPAIRED, I WAS UNDER THE IMPRESSION THAT THEY HAD REPORTED THIS OBVEROUS SAFETY DEFECT THAT A FOREIGN OBJECT (STUFFED BEAR OVER 2 1/2' IN LENGTH AND AS SOFT AS A CHILD'S HAND) WOULD GET JAMMED BETWEEN THE CLOSING GLASS AND THE FRAME OF THE SUNROOF WITHOUT A SAFETY FEATURE TO AUTOMATICALLY OPEN THE WINDOW IF A FOREIGN OBJECT GETS IN WAY OF CLOSING AS WITH THE REMOTE TRUCK CLOSING SYSTEM AND THE AUTOMATIC WINDOWS THIS VEHICLE IS FACTORY EQUIPP

DT: THE POWER BRAKES COMPLETELY FAILED. THIS HAPPENED ON SEPTEMBER 28, 2005. THIS WAS THE SECOND TIME THIS HAPPENED; THE FIRST TIME WAS ON OCTOBER 27, 2004, AND THE DEALER REPLACED THE BRAKE BOOSTER OR SOMETHING TO THE BRAKE BOOSTER. THERE WAS NO FOREWARNING, BUT ONE COULD HEAR A LITTLE NOISE WHEN PRESSING THE BRAKES, AND THAT WAS AT THE MOMENT IT HAPPENED. IT HAPPENED IN DRY PAVEMENT AND WARM WEATHER. *AK

PASSENGER AIRBAG REMAINS (INDICATES OFF) WHEN MY SPOUSE IS IN THE PASSENGER SEAT. TOOK TO DEALER AND DEALER HAS NOT FIXED PROBLEM.

2004 LEXUS RX-330 AWD. VEHICLE HESITATES WHEN ATTEMPTING TO ACCELERATE. THERE IS A DELAY, ESPECIALLY WHEN GOING FROM A DEAD STOP SUCH AS PULLING OUT INTO TRAFFIC. ALSO, IF YOU ATTEMPT TO QUICKLY SPEED UP AS WHEN MERGING OR AN EVASIVE MANEUVER, THE ENGINE LAGS. WILL ALSO HAPPEN WHEN TURNING A CORNER, THEN ACCELERATING. I HAVE BEEN TOLD BY LEXUS THAT THIS IS A KNOWN PROBLEM WITH THE "THROTTLE BY WIRE" AND "INTELLIGENT TRANSMISSION". I CURRENTLY PULL THE ECU FUSE MONTHLY TO RESET THE PROCESSORS AND THAT APPEARS TO HELP FOR A WHILE. THAT IS THE "FIX" SUGGESTED BY THE LEXUS RX-330 FORUMS. NOW THAT 2006 MODELS ARE COMING, I KNOW THIS IS NO LONGER ON THE LEXUS ENGINEERS' MINDS, BUT THERE ARE THOSE OF US THAT FEEL THIS IS A SAFETY ISSUE AS YOU NEVER KNOW IF THE CAR WILL RESPOND RELIABLY, ESPECIALLY WHEN PULLING INTO TRAFFIC, CREATING A REAL HAZARD. *JB

THE OUTSIDE REAR-VIEW MIRRORS ON THE LEXUS 2004 RX330 ARE HAZARDOUS. IF THE MIRROR ADJUSTMENT SWITCH ON THE DASH IS NOT IN THE NEUTRAL POSITION, THE OUTSIDE MIRRORS ROTATE DOWNWARD WHEN THE GEAR LEVER IS PLACED IN REVERSE. IN THEORY, THIS WOULD BE HELPFUL IF THE CURBSIDE MIRROR ROTATED ENOUGH SO THAT THE DRIVER COULD VIEW THE CURB WHEN PARKING. THE PROBLEM IS THAT THE ENGINEER WHO DESIGNED THE SYSTEM THOUGHT THE CURB WOULD BE ON THE LEFT SIDE--WHICH IT WOULD BE IF YOU WERE DRIVING THE CAR IN JAPAN. ANYWAY, THAT LEFT-SIDE MIRROR ROTATES SO FAR DOWNWARD THAT THE DRIVER IS LOOKING AT THE PAVEMENT BESIDE THE CAR, AND THAT PAVEMENT CAN EASILY BE MISTAKEN FOR A BLANK HORIZON. THE DRIVER IS THUS PREVENTED FROM SEEING A PEDESTRIAN OR OBSTRUCTION ON THE LEFT-REAR SIDE OF THE CAR. THE DEALER REFUSES TO FIX THE PROBLEM, SAYING THERE IS NO FIX. OF COURSE THERE IS A FIX--LEXUS JUST DOES NOT WANT TO PAY FOR IT. THE ONLY WAY TO GET THIS FIXED IS FOR NHTSA TO FORCE A RECALL. *JB

DT: CALLER WAS TRYING TO PARK AND THE BRAKES DID NOT HOLD. CALLER HIT A GARAGE AND TWO OTHER VEHICLES. CALLER WAS GOING ABOUT 5 MPH. DEALER HAS NOT BEEN CONTACTED YET. MANUFACTURER WILL GET BACK TO CALLER. *AK

CONSUMER'S SUNROOF DID NOT RETRACT ON THE 2004 LEXUS RX330 WHEN HER 8 YEAR OLD NIECE PLACED HER HAND IN THE WAY OF THE CLOSING GLASS.*MR THE GLASS PINCHED THE POINTER AND MIDDLE FINGER OF THE CHILD'S RIGHT HAND. *JB

WHILE DRIVING 25 MPH APPROACHING RED LIGHT DRIVER APPLIED THE BRAKE PEDAL AND THE BRAKES FAILED. THE BRAKE PEDAL WENT TO THE FLOOR. THIS CAUSED CONSUMER'S VEHICLE TO COLLIDE WITH THE VEHICLE IN FRONT. NO DAMAGE TO VEHICLE STRUCK IN REAR AND MINIMAL DAMAGE TO FRONT BUMPER OF LEXUS. DRIVER'S RIGHT FOOT BRUISED. 1 MONTH LATER VEHICLE TAKEN TO DEALERSHIP WHERE THE BRAKE BOOSTER WAS REPLACED.*AK THE CONSUMER SUSTAIN AN INJURED FOOT AS A RESULT OF THE ACCIDENT. *NM

DT: CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION GOING APPROXIMATELY 40 MPH. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE. CONTACTED LEXUS AND LEXUS STATED THAT BECAUSE THE IMPACT WAS HIGH CONSUMER STRUCK TRACTOR TRAILER IN THE REAR, AND THERE WAS NO DAMAGE TO THE FRAME. THE DAMAGE OCCURRED HIGHER THAN A TYPICAL IMPACT BEING THAT THE CONSUMER STRUCK A LARGE VEHICLE. THE VEHICLE IS CURRENTLY AT A REPAIR SHOP GETTING FIXED. . SEAT BELTS WERE WORN WHEN THIS OCCURRED. *AK

RIGHT SIDE TIRE HITS THE CURB LANE TRIED TO CORRECT IT& LOSES CONTROL (FISH TAIL) ROLLS OVER SEVERAL TIMES & LANDS ON DITCH. BOTH SIDE AIRBAGS DID NOT DEPLOY THAT CAUSE SEVERE INJURY TO PERSON OCCUPYING PASSENGER SIDE.

HIGHWAY DRIVING @ 70 MPH DRIVING AFTER 360 MILES AND 250 MILES, CONDITIONS WERE DRY AND PAVEMENT SMOOTH AND CLEAR IN BOTH CASES, NO CONSTRUCTION IN THE AREA. VEHICLE STARTED WITH A SLIGHT VIBRATION AND EVENTUALLY IT LED UP TO A SIGNIFICANT VIBRATIONS THAT SHOOK THE CHASSIS INCLUDING THE STEERING WHEEL. VIBRATION WORSENED AS THE BRAKE WAS APPLIED TO PULL OVER. THE FIRST TIME WE CHECKED VEHICLE OUTSIDE AND NOTICED NOTHING UNUSUAL AND RESTARTED TESTING THE BRAKES THE FIRST FEW HUNDRED FEET AND THE VIBRATION WAS STILL THERE DURING BRAKING BUT NO LONGER THERE WHILE DRIVING. THE SECOND OCCURANCE I COULD FEEL THE VIBRATION BUILD UP SO I STARTED TO SLOW DOWN AND AGAIN BRAKING MADE IT WORSE. I THOUGHT THIS IS A BRAKE PROBLEM SO TO CORRECT THE PROBLEM I TRIED PUTTING MY FOOT UNDER THE BRAKE PEDAL AND PULLING BACK TOWARDS ME. AFTER DOING THIS I IMMEDIATELY FELT THE VIBRATION GO AWAY. HOWEVER, FOR THE NEXT SEVERAL BRAKE SITUATIONS, THE VEHICLE STILL VIBRATED WHILE THE BRAKES WERE APPLIED. I THOUGHT THIS MIGHT BE THE MAT, HOWEVER, THE PEDAL GOES STRAIGHT UP INTO THE IP AND THE MAT CAN NOT INTERFER WITH PEDAL TRAVEL. DURING THE NEXT SEVERAL HUNDRED WE WOULD PULL BACK ON THE PEDAL. MOST CASES THE PEDAL WOULD HAVE NO TRAVAL BACK BUT ON OCCASSION WE WOULD FEEL THAT IT WOULD HAVE TRAVEL BACK. I WILL BE TAKING THIS TO A DEALER TO HAVE THIS CHECKED OUT. IT WAS ALMOST AS IF THE BOOSTER WAS CREATING A NEGATIVE VACUMN PULLING THE PEDAL TO THE FLOOR APPLYING THE BRAKE. FIRST INCIDENT WAS ON 6/10/05

OUR LEXUS RX330 WAS PURCHASED IN AUGUST OF 2003. FOR THE LAST SEVERAL MONTHS, THE VEHICLE HESITATES TO SHIFT GEARS WITH A LAG CAUSING THE VEHICLE TO JERK FORWARD. WE HAVE TROUBLE MERGING ONTO THE HIGHWAY AS WELL AS ACCELERATING FROM A STOP AND WHILE TURNING DUE TO THIS DANGEROUS CONDITION. DEALER KEEPS PERFORMING THE TSB TC005-03 "POOR SHIFT QUALITY" AND REPROGRAMS THE COMPUTER WITH NO IMPROVEMENT. WE ARE TOLD THERE IS NOTHING MORE THAT CAN BE DONE. AFTER MULTIPLE ATTEMPTS WITH LEXUS CUSTOMER SERVICE, THEY DENY A PROBLEM EXISTS AND STATES THAT THE VEHICLE PERFORMS WITHIN SPECIFICATIONS. CUSTOMER SERVICE EVEN FAILS TO DOCUMENT MY COMPLAINTS BY NOT ENTERING IT IN THE IR COMPUTER SYSTEMS IN AN ATTEMPT TO HIDE THE DEFECT. MANY OWNERS REPORT THIS PROBLEM ON INTERNET MESSAGE BOARDS. THIS IS A DANGEROUS AND UNACCEPTABLE DESIGN FLAW THAT NEEDS TO BE CORRECTED WITH A RECALL.

AROUND 11,000 MILES MY 2004 RX330 STARTED HAVING A THUMPING SOUND THAT OCCURRED INTERMITTENTLY WHILE DECELERATING ESPECIALLY AROUND 29 MPH AND THEN AGAIN AROUND 19 MPH. I TOOK IT TO THE DEALER AND THEY INFORMED ME THAT IT WAS MY TRANS COOLER LINE ASSEMBLY AND OIL COOLER HOSE WHICH WERE REPLACED AND THE PROBLEM WAS RESOLVED FOR ABOUT ONE WEEK THAT WAS BACK IN OCT. 2004. I HAVE TAKEN THE VEHICLE BACK ABOUT 4 MORE TIMES FOR THE THUMPING NOISE THAT CONTINUES TO OCCUR INTERMITTENTLY AND NOW THEY TELL ME THE NOISE IS NORMAL AND THAT THE VEHICLE IS OPERATING AS DESIGNED. I QUESTIONED HOW CAN IT BE CONSIDERED ABNORMAL BACK IN OCTOBER BUT NOW THAT THE THUMPING NOISE CAN'T BE FIXED THEY CONSIDER IT A DESIGN FLAW. THEY APPARENTLY UPGRADED IT AND THAT SHOULD HAVE ELIMINATED THE NOISE BUT IF IT DIDN'T THERE IS NOTHING ELSE TO DO BECAUSE THIS IS HOW THE VEHICLE WAS DESIGNED... I FEAR EVERYDAY THAT THIS THUMPING NOISE IS ONLY THE BEGINNING OF WHAT IS YET TO FOLLOW AS I READ ALL THE OTHER TRANSMISSION PROBLEMS THAT HAVE BEEN OCCURING AND SOME HAVE EXHIBITED THE THUMP SOUND...LEXUS NEEDS TO FIX THE PROBLEMS AND NOT JUST PUT A BAND-AID ON EACH ONE THAT OCCURS UNTIL THE NEXT MAJOR INCIDENT ... TAKE THIS VEHICLES OFF THE ROAD IF SO MANY CONSUMERS ARE PUTTING THEIR LIFE IN JEOPARDY DRIVING A VEHICLE THAT WAS APPARENTLY NOT MANUFACTURED PROPERLY AND SHOULD NOT BE CONSIDERED SAFE TO DRIVE.

PICKING UP MY DAUGHTER AT A FRIENDS HOUSE AND FORTUNATELY WAS ONLY GOING ABOUT 5-10MPH TO A STOP SIGN WHEN MY BRAKES FAILED WITHOUT WARNING. I HAD TO PUT MY ENTIRE BODY WEIGHT ON THE PEDAL TO SLOW THE VEHICLE DOWN. THE CAR WAS TOWED BY FLATBED TO DEALERSHIP AND DETERMINED IT WAS THE BRAKE BOOSTER ASSEMBLY. AT THE SAME TIME MY FUEL INJECTOR ASSEMBLY APPARENTLY NEEDED TO BE REPLACED WHICH I HAD NO IDEA OF UNTIL I RECIEVED MY WORK ORDER SHEET. I WAS ACCUSED OF USING CHEAP GAS WHICH I ABSOLUTELY NEVER USED. I ONLY USE THE HIGHEST GRADE OF FUEL IN MY VEHICLE SO THEY COULD GIVE ME NO OTHER REASON FOR THE COINCIDENCE. IT SEEMS LIKE MANY 2004 RX330'S HAVE BEEN HAVE ALOT OF BRAKE ISSUES BUT LEXUS' ANSWER TO THE PROBLEM IS THAT IF THE PROBLEM CAN BE FIXED THEN THE CAR IS RUNNING ACCORDING TO SPECIFICATIONS. MY QUESTION TO THEM WAS CAN THEY FIX THE PROBLEM OF THE LOSS OF A LIFE WHEN THIS UNSAFE VEHICLE PRODUCES THAT PROBLEM? I HAVE ALSO HAD TO HAVE BRAKE ROTOR PADS REPLACED AT 15,000 MILES WHICH ACCORDING TO THE SERVICE TECH WAS OUT OF THE ORDINARY BUT NOT ACCORDING TO A LEXUS CUSTOMER SATISFACTION ADMINISTRATOR. I FIND IT APPALLING THAT LEXUS IS NOT STANDING BEHIND ITS PRODUCT TO HAVE THESE UNSAFE VEHICLES TAKEN OFF THE ROAD INSTEAD THEY ARE WILLING TO RISK CONSUMERS LIVES NATIONWIDE.... SO MUCH FOR CUSTOMER SATISFACTION.

ENGINE/TRANSMISSION HESITATION; MISSED SHIFT POINTS; AND STALLS IN TRAFFIC UPON ACCELERATION. USING AUTOMATIC CLIMATE CONTROL CAUSES ALL WINDOWS TO FOG UP TO THE EXTENT THAT YOU CAN NOT SEE OUT OF THE WINDOWS. LOAD ENGINE NOISES AND POPPING SOUNDS.

CONSUMER HAS 3 MAJOR COMPLAINTS ON THE 2004 LEXUS RX 330: SUN GLARE FROM THE DASHBOARD OBSTRUCTING VISIBILITY. THE HIGH INTENSITY LIGHTS DO NOT ILLUMINATE ENOUGH DOWN THE ROAD FOR THE CONSUMER TO SEE SAFELY. THERE IS SEVERE HESITATION AFTER SLOWING THE VEHICLE DOWN, FOLLOWED BY A SUDDEN SURGE OF POWER. *MR THE DEALER IS AWARE OF THE PROBLEM BUT INDICATED THERE WAS NO WAY TO FIX THEM. *NM

ON JANUARY 17, 2005 I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT IN MY 2004 LEXUS RX330. THIS ACCIDENT OCCURRED LESS THAN 1 MILE FROM MY HOME, ON MY OWN STREET, 1-2 MINUTES AFTER LEAVING MY HOME. IT HAD SNOWED THE NIGHT BEFORE AND THE ROADWAY WAS STILL SNOW/ICE COVERED, IT WAS A FRIGID MORNING. I WAS TRAVELING APPROXIMATELY 15 MILES PER HOUR AND THE VEHICLE BRAKES FAILED TO ENGAGE. I ATTEMPTED TO PUSH THE BRAKE PETAL TO THE FLOOR WITHOUT RESULT. THE ANTI-LOCK BRAKES DID NOT FUNCTION. THE DAMAGE TO THIS VEHICLE EXCEEDED $8000. DAYS AFTER THE DAMAGE TO THE VEHICLE WAS FIXED MY HUSBAND TOOK THE VEHICLE TO THE LEXUS OF TOWSON DEALERSHIP TO HAVE THE BRAKING MECHANISM LOOKED AT. DURING THE DRIVE TO THE DEALERSHIP (IN SIMILAR, SNOW COVERED/FRIGID CONDITIONS) MY HUSBAND WAS ABLE TO REPRODUCE THIS PROBLEM, AGAIN JUST AFTER LEAVING OUR HOME. THE DEALERSHIP (A 40 MINUTE DRIVE FROM OUR HOME) WAS UNABLE TO REPRODUCE THIS PROBLEM AND TOLD US TO CALL BACK IF THE PROBLEM OCCURRED AGAIN. TODAY, MAY 24, 2005, WE WERE INFORMED DURING A ROUTINE OIL CHANGE THAT THERE MAY BE A PROBLEM WTH THE BRAKES AND THAT A CAMPAIGN WAS UNDERWAY TO INVESTIGATE. I WANTED TO FORMALLY ADD MY VEHICLE TO THIS LIST OF COMPAINTS.

MY 2004 LEXUS RX330 HAS NOISY RATTLING SUSPENSION WHEN DRIVING OVER UNDULATING SURFACES OR SPEED BUMPS, ALSO THE STEERING APEARS TO DRIFT WHEN TRAVELLING IN A STRIAGHT LINE,. DEALER HAS CHECKED ON NUMBER OF OCCASIONS BUT STATED IT IS JUST A CHARACTRISTIC OF THE VEHICLE, BUT I HAVE DRIVEN MANY OTHER SIMILAR CARS WITH NO SUCH NOISE OR DRIFT.

THE ACCELERATOR STUCK, AND CONSUMER WAS NOT ABLE TO STOP THE VEHICLE. CONSUMER LEFT THE VEHICLE, AND CONTACTED THE MANUFACTURER. THEY HAD THE VEHICLE TOWED, SUPPOSEDLY REPAIRED, BUT CONSUMER WAS NOT SATISFIED.*AK BECAUSE CONSUMER HAVE NO BRAKEBRAKES HE HAD TO USE THE EMERGENCY BRAKE WHICH SLOWED THE CAR DOWN ENOUGH TO PUT IT IN PARK WHILE MOVING, THEN HE SHUT OFF THE IGNITION. THIS VEHICLE CAME WITH NO CLIPS ON THE KICK PANEL. *BF

I HAVE A LEXUS RX 330, 2004. STARTING IN APRIL 2004 RIGHT AFTER I PURCHASED IT ON MARCH 31, 2004 I HAVE HAD BRAKE PROBLEMS WITH THIS CAR. IT WOULD JOLT WHEN YOU WERE APPLYING THE BRAKES, AND PULL TO THE SIDE. THIS WAS REPORTED BY PHONE, AND DURING ITS FIRST CHECK UP AT 1000 MILES. TOLD THEY COULD NOT FIND ANYTHING. CONTINUED PROBLEM. TOLD SAME AT 5000 MILE CHECK UP, BUT THEY REPLACED BRAKE BOOSTER ANYWAY. WHILE BACKING OUT OF DRIVE BRAKES FAILED, AND VEHICLE RAN INTO A YARD. THEN BRAKE LIGHT CAME ON. LEXUS DEALER SENT CAR CARRIER TO PICK UP. DRIVER SAW THERE WERE NO BRAKES AND LIGHT WAS ON. TOLD BY DEALERSHIP THE BRAKES WORKING AND LIGHT ON, BUT REPLACED BRAKE BOOSTERS AGAIN. THIS TIME SUPPOSEDLY WITH ANOTHER TYPE. I WAS ASSURED EACH TIME NOTHING WRONG WITH CAR. KEPT DRIVING IT, AND CAR WOULD CONTINUE TO JOLT, AND PULLED TO SIDE WHILE STEADILY APPLYING BRAKES. EVEN TO THE POINT IT WOULD BREAK TRACTION IN RAIN. HAD CAR PICKED UP AGAIN,, AND THEY TOLD ME THIS TIME IT WAS A CHIP WHICH CONTROLLED THE BAFFLE SYSTEM THAT CONTROLLED THE BRAKES. I REFUSED TO LET THEM WORK ON IT, AND ASKED LEXUS AT THIS TIME TO BUY THE CAR BACK UNDER THE GA LEMON LAW WHICH WAS VERY CLEAR ABOUT MAJOR SYSTEM FAILURE SUCH AS BRAKES. HIS BUY BACK PROCESS HAS BEEN GOING ON SINCE FEBRUARY. THE CAR HAS BEEN AT THE DEALERSHIP UNABLE TO BE DRIVEN. SIGNED A CONTRACT WITH LEXUS TO BUY IT BACK OVER 45 DAYS AGO AND THEY STILL HAVE NOT GIVEN ME MY MONEY.*AK

BACK-UP CAMERA (WHEN GEAR IS PUT IN REVERSE) DOES NOT DISPLAY ANY IMAGE.*AK

AT FREEWAY SPEEDS, APPLIED BRAKES, AND CAR SHOOK SEVERLY, STEERING WHEEL SHOOK AND MOVED ABOUT 4 INCHES, LEFT AND RIGHT. I PULLED OFF FREEWAY. THINKING I HAD A FLAT. NO FLAT. ROTORS WERE RED HOT. I LET IT COOL, CHECKED THE EMERGENCY BRAKE, IT WAS OFF. NO WARNING LIGHTS WERE ON IN THE DASH. LEXUS REPLACED ROTORS, BRAKE PADS PER SOME BULLETIN: TSIB BR004-04 43512-48081 T-1 9B T-2 13. *AK

VEHICLE HAS EXPERIENCED 2 TOTAL BRAKE FAILURES. WHEN APPLYING THE BRAKES , THE VEHICLE FAILED TO STOP. THE PEDAL WENT DOWN TO THE FLOOR. OWNER TOWED THE VEHICLE BACK TO THE DEALER AND HAD THE VEHICLE SERVICED AFTER BEING THERE FOR 10 DAYS. APPROXIMATELY 30 DAYS LATER THIS PROBLEM RE-OCCURRED. OWNER HAD THE BRAKE ACTUATOR ASSEMBLY AND PADS REPLACED. PROBLEM STILL OCCURS. *NM *NM

2004 LEXUS RX330 HAS PROBLEMS WITH TRANSMISSION SHIFT.*MR THE TRANSMISSION HESITATES WHEN PULLING OUT INTO TRAFFIC. THE CONSUMER BELIEVES THAT SIMPLY UPGRADING THE COMPUTER CHIP WOULD CORRECT THE PROBLEM. *NM

WHEN ATTEMPTING TO ACCELERATE INTO TRAFFIC VEHICLE WOULD NOT ACCELERATE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR AN INSPECTION. *AK THE CONSUMER STATED THAT HE CAN NOT BELIEVE THAT THE VEHICLE MEETS U.S. DEPT OF TRANSPORTATION NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SPECIFICATIONS. *TC *JB

2004 LEXUS RX330 HAS PROBLEMS WITH THE VACUUM SYSTEM FOR THE BRAKE EQUIPMENT.*MR THE BRAKE BOOSTER FAILED CAUSING THE BRAKES TO FAIL WHILE BACKING OUT OF A DRIVEWAY. THE BRAKES WOULD LSO LOCK UP AND THE PEDAL WOULD TRAVEL TO THE FLOOR. *NM

WHILE DRIVING APPROXIMATELY 40 MPH DRIVER APPLIED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP COMPLETELY. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THIS INFORMATION WAS PROVIDED BY PHILLIP'S WIFE LORIE HOLVERSON.*AK

THE BRAKES DID NOT OPERATE AT VARIOUS SPEEDS WHEN THEY WERE APPLIED. CONSUMER HAS CONTACTED THE MANUFACTURER. *JB

I GOT INTO A CAR ACCIDENT ON THE WAY TO WORK. I WAS GOING 30 MPH OFF A FREEWAY EXIT AND HAD TO SLAM ON MY BRAKE BECAUSE THE CARS IN FRONT OF ME ALL STOPPED ALL OF A SUDDEN. I STEPPED ON MY BRAKE PAD ALL THE WAY DOWN BUT MY CAR DID NOT STOP AT ALL AND RAN INTO THE TRUCK IN FRONT OF ME. MY 2004 RX330 WENT UNDER THE BACK OF THE TRUCK IN FRONT OF ME, AND MY HOOD WAS ALL CRUMPLED UP. MY INSURANCE PAID FOR ALL THE REPAIRS, WHICH WAS OVER $9000.00 AND NOW MY INRUANCE WILL GO UP. THE REPAIR WAS 2 WEEKS LONG, AND THE CAR IN FRONT OF ME FILED A CLAIM WITH MY INSURANCE COMPANY.*AK

LEXUS RX330 2004 BRAKE FAILURE. *BF THE CONSUMER STATED WHEN HE PLACED THE VEHICLE IN REVERSE, IT MOVED QUITE FAST, WHEN HE ATTEMPTED TO APPLY THE BRAKE TO SLOW IT DOWN NOTHING HAPPENED UNTIL THE CONSUMER SLAMMED ON THE BRAKE VERY HARD AND IT SLOWLY CAME TO A STOP. THE DEALER WAS UNABLE TO FIND ANYTHING ABNORMAL. *JB

2004 LEXUS RX330 HAD A FRONT SUSPENSION DEFECT THAT CAUSED THE CAR TO PULL TO THE LEFT INTO ONCOMING TRAFFIC, ACCORDING TO LEXUS DEALERS, THERE IS NOT REPAIR AVAILABLE FOR THIS CONDITION. *AK

TRANSMISSION HAS A SERIOUS DELAY IN DOWNSHIFTING WHEN TRYING TO ACCELERATE SUDDENLY. THIS HAS CAUSED MORE THAN ONE INSTANCE WHERE A COLLISION COULD HAVE OCCURRED DUE TO INABILITY TO AVOID FASTER TRAFFIC. *AK *TC

I HAD DRIVEN MY CAR TO THE BANK AND WHEN I CAME OUT TO START MY CAR THE BRAKE PEDAL WAS VERY STIFF. I SAW A RED BRAKE LIGHT ON THE DASH AND FIRST THOUGHT I HAD SOMEHOW PUT ON THE EMERGENCY BRAKE. I REALIZED THAT THIS WAS NOT THE CASE AND THAT I HAD NO BRAKES. I WAS STILL IN THE PARKING LOT SO NO INJURIES OCCURRED. AFTER TRYING NUMEROUS TIMES TO MOVE MY CAR, THE LIGHT WENT OFF AND I WAS ABLE TO DRIVE HOME. THIS WAS ONLY ABOUT A MILE. ONCE I WAS HOME, THE VEHICLE AGAIN FROZE UP AND I HAD NO BRAKES AND COULD NOT EVEN PUSH DOWN THE BRAKE PEDAL. THERE WAS NO PRIOR WARNING OF A PROBLEM, NO VISIBLE SIGNS OF A LEAK. THE VEHICLE WAS UNABLE TO BE DRIVEN AND HAD TO GET TOWED TO THE DEALERSHIP ON A FLATBED TRUCK. THIS WAS A NEW 2004 LEXUS RX330 WITH ONLY 5,000 MILES ON IT. THE DEALERSHIP PUT A SIGN ON MY CAR...DO NOT DRIVE - NO BRAKES. THE NEXT DAY I WAS TOLD THAT THE MASTER CYLINDER HAD AN INTERNAL LEAK. BECAUSE IT WAS UNDER WARRANTY THE DEALERSHIP REPLACED THE MASTER CYLINDER (I WAS TOLD THAT THERE WERE NO PARTS AVAILABLE IN THE COUNTRY AND IT WOULD TAKE 3 WEEKS TO SHIP A PART) I WAS NOT GIVEN MY OLD PART AND THE ONLY EXPLANATION WAS THAT THE MASTER CYLINDER HAD AN INTERNAL LEAK. I HAVE NO WAY OF KNOWING IF THIS NEW PART HAS A DEFECT TOO, AND IF IN ANOTHER 5,000 MILES THIS MASTER CYLINDER WILL FAIL. THE FACT THAT NO PARTS WERE AVAILABLE IN THE ENTIRE COUNTRY LEADS ME TO QUESTION WHETHER THERE WERE A NUMBER OF OTHER 2004 LEXUS RX330'S THAT HAD SIMILAR MASTER CYLINDER MALFUNCTIONS. IF YO

1)BACKING OUT OF MY SLANTING DRIVEWAY. 2)NO BRAKES-HAD TO HIT THEM REALLY HARD TO STOP AT ALL. 3. DEALER TOWED AND REPLACED BRAKE BOOSTERS.

I TOOK MY RX330 IN FOR ITS 5000 MI CHECKUP AND THE RECALL REGARDING THE BRAKE LIGHT RECALL. AFTER 2 HOURS I WAS TOLD THAT IN AN EFFORT TO GAS UP MY VEHICLE, MY BRAKE BOOSTER FAILED AT THE GAS STATION AND WAS BEING TRANSPORTED TO THE DEALERSHIP BUT I WAS TOLD THAT THE VEHICLE WAS TOO DANGEROURS TO DRIVE AND THAT I WOULD BE PROVIDED A LOANER. I WAS TOLD THAT IT WOULD BE UP TO THREE WEEKS BEFORE MY VEHICLE WOULD BE READY. FORTUNATELY, IT TOOK ONLY FOUR DAYS TO BE REPAIRED. NOW I AM DRIVING MY VEHICLE WITH REAL APPREHENSION. I PURCHASED THIS VEHICLE BASED UPON CONSUMER REPORTS SAFETY AND I HOPE I DO NOT LIVE TO REGRET IT.

CAR IS A 2004 LEXUS RX330. BRAKES FAILED - PEDAL BECAME HARD AS A ROCK AND BRAKE LIGHT CAME ON WITHOUT WARNING. ALMOST DROVE THROUGH MY DRIVEWAY FENCE. TOOK TO DEALER AND THEY REPLACED THE BRAKE BOOSTER UNDER WARRANTY. IT TOOK A WEEK TO GET THE BOOSTER. SO FAR THE BRAKES SEEM TO BE OK. *JB

LOCKED BRAKE PEDAL;1. ON TURNING ON THE IGNITION, THE BRAKE PEDDAL LOCKED. WHEN THIS PROBLEM APPEARED THE FIRST TIME, I WASN'T SURE WHAT HAPPENDED AS THE BRAKE PEDAL UNLOCKED AFTER TURINING ON AND OFF THE IGNITION AGAIN.*AK 2. DURING THE 5000 MI SERVICE I TOLD THE DEALERSHIP THAT THE BRAKE INDICATOR LIGHT HAD NOT TURNED OFF (LIGHT ON THE DASH BOARD) ONCE AND ASKED THEM TO CHECK. THEY ASSUMED THIS TO BE RELATED TO THE RECALL MY VEHICLE HAD FOR THE BRAKE LIGHTS (TAIL LIGHTS) AND FIXED THE VEHICLE FOR THE RECALL ISSUE. 3. ONCE AGAIN THE BRAKE PEDAL LOCKED ON JAN 28TH WHEN I TURNED ON THE IGNITION WHEN THE VEHICLE WAS PARKED ON A SLOPE IN SNOW. WHILE I USED THE PARKING BRAKE TO CONTROL THE VEHICLE THE PEDAL DID NOT UNLOCK. AFTER REPEATEDLY TURNING ON AND OFF THE IGNITION I WAS ABLE TO UNLOCK THE PEDAL (ABOUT 5 MINS) AND I THEN CALLED UP THE DEALERSHIP. 4. THE DEALERSHIP FIXED THE CAR FOR LOCKING BY INSTALLING A "BRAKE BOOSTER" 5. WHAT BOTHERS ME MOST IS THE LACK OF PROACTIVE RESPONSE FROM LEXUS ON THIS DANGEROUS FAILURE. I WAS LUCKY THAT THE BRAKES LOCKED WHEN I WAS TURNING ON THE IGNITION, HAD THE SAME HAPPENED WHILE DRIVING THIS COULD HAVE COST ME AND MY WIFE OUR LIVES. AS THE DEALERSHIP WAS AWARE OF THIS ISSUE (FROM OTHER CUSTOMER COMPLAINTS) THEY SHOULD HAVE PROACTIVELY CHECKED THE CAR WHEN I TOOK IT IN FOR THE 5000 MI SERVICE. MY PEDAL LOCKED AFTER TWO DAYS OF THE SERVICE!

WITHOUT ANY PRIOR INDICATION OF A PROBLEM, ON JAN.22.05 THE BRAKES ON MY 2004 LEXUS RX 330 STOPPED WORKING PROPERLY. WOULD ONLY WORK WITH EXTREME FOOT PRESSURE AND THEN VERY DIFFICULT TO CONTROL. THIS HAPPENED IN COLD WEATHER AFTER THE CAR WAS JUST WASHED AT A COMMERCIAL CAR WASH. MILEAGE ON CAR ABOUT 10,500. AFTER DRIVING THE VEHICLE FOR LESS THAN A MILE, I CALLED LEXUS ROADSIDE ASSISTANCE WHO ARRANGED FOR THE VEHICLE TO BE TOWED FOR SERVICE IN WESTPORT CT. I WAS TOLD THE "BRAKE BOOSTER" HAD FAILED. THE DEALER REPLACED IT WITHIN A FEW DAYS AND UNDER WARRANTY. THE DEALER ALSO INDICATED THERE WERE OTHER VEHICLES WHO HAD EXPERIENCED SIMILAR PROBLEMS. HIS WAS THE EXACT PROBLEM DESCRIBED IN THE FEB.16.05 EDITION OF THE NEW YORK TIMES FOR VEHICLES OF THIS MODEL PRODUCED IN CANADA.*AK

POWER BRAKES ON 2004 LEXUS RX330 FAILED IN COLD WEATHER. ALMOST CAUSED ACCIDENT WHILE BACKING OUT OF GARAGE. WARMING UP THE VEHICLE FOR 15 MIN TEMPORARILY SOLVED THE PROBLEM. IT FAILED AGAIN THE NEXT DAY. DEALER TOWED THE VEHICLE FOR REPAIR. WORKS FINE SINCE. I HAVE HEARD COMPLAINTS ABOUT THIS MODEL AND WOULD LIKE TO REGISTER MY OWN