2004 Lexus RX330 complaints

I FIRST NOTICED CRACKS IN THE PLASTIC IN SEVERAL PLACES RUNNING VERTICALLY ON BOTH SIDES OF MY DASHBOARD AND IT LOOKED LIKE IT WAS WET. IT WAS VERY STICKY TO THE TOUCH AND LEFT A RESIDUE ON MY FINGERS LIKE PINE TAR. MY CAR IS NOT SITTING IN THE HOT SUN AND IS GARAGED FOR THE MOST PART UNLESS GOING TO THE STORE. *TR

MY 2004 LEXUS RX330'S DASHBOARD HAS BEEN CRACKING SINCE THE DAY I PURCHASED IT. THE VEHICLE ORIGINATED IN FLORIDA AND NOW IN SOUTH CAROLINA. THE HEAT AND HUMIDITY HAVE DESTROYED THIS CAR! WHEN I PURCHASED IT USED, THE DASHBOARD HAD A COUPLE OF CRACKS IN IT SO I ASSIDUOUSLY USED A WINDOW SHIELD EVERY SINGLE TIME I GET OUT OF THE VEHICLE. THE TASK IS SUCH A HABIT THAT I EVEN DO THIS UNNECESSARILY AT NIGHT! THE HEAT INSIDE THE CAR STILL COMPLETELY MELTS THE DASH TO NO AVAIL. SOMETIMES WHEN I TURN THE KEY, MY FINGERNAIL WILL ACCIDENTALLY TOUCH THE DASH MATERIAL (IT WRAPS SO IT SURROUNDS THE IGNITION) AND THE MATERIAL WILL COME OFF UNDER MY FINGERNAIL. CRANKING YOUR VEHICLE IS NOT A FORCEFUL ENDEAVOR EITHER, IT IS GENTLE AND I AM VERY CONSCIOUS NOT TO TOUCH THE DASHBOARD MATERIAL BECAUSE OF THIS MELTING ISSUE. ONE WOULD THINK THAT A BRAND SUCH AS LEXUS WOULD BE EMBARRASSED TO HAVE THESE VEHICLES SEEN IN PUBLIC! *TR

MY 2004 LEXUS RX330'S EXTERIOR LIGHTS HAVE ALWAYS LEAKED. FRONT AND BACK BUT THE FRONT IS THE WORST. THIS NOW TO THE POINT THAT THE HEADLIGHTS ARE SO POOR THAT I HAVE BEEN ADVISED NOT TO DRIVE AT NIGHT. LEXUS WILL NOT CORRECT THIS ISSUE UNLESS YOU PAY THEM A WHOPPING $400 + PER UNIT! NO THANK YOU! I SOON HOPE TO PURCHASE SOMETHING NOT MADE BY LEXUS! *TR

MY ELECTRICAL WIRING HAS A HUGE ISSUE. I AM CONFIDENT THIS HAS TO BE A HAZARD OF SOME KIND! A FEW YEARS AGO I STARTED HAVING ISSUES LOCKING/UNLOCKING MY CAR DOORS WITH THE KEY FOB. ONLY ONE OR TWO DOORS WOULD LOCK/UNLOCK ON COMMAND. AFTER RESEARCH I FOUND THIS TO BE A POSSIBLE ACTUATOR PROBLEM. LEXUS ESTIMATED THE COST TO BE $700/ACTUATOR (PER DOOR). WITHOUT HAVING THE ACTUATORS FIXED JUST YET, A COUPLE OF DAYS PASSED AND I NOTICED MY TAIL LIGHT WENT OUT. THE NEXT DAY A HEADLIGHT WENT OUT. I VISITED OUR LOCAL ADVANCED AUTO WHERE THEY REPLACED MY HEADLIGHT AND ONLY 'WIGGLE' REAR TAILLIGHT RESULTING IN IT TO WORK AGAIN. UPON LEAVING, I NOTICED THAT ALL OF MY DOOR LOCKS WORKED AGAIN! THIS BULB ADJUSTMENT EFFECTED THE OTHER ELECTRICAL ITEMS. MANY MONTHS LATER, I HAVE REPLACED A HANDFUL OF BULBS AND HAD TO 'WIGGLE' TOO MANY BULBS TO COUNT. THIS EXACT ISSUE HAS NOW SUBSIDED BUT I AM STILL SEEING OTHER ELECTRICAL ISSUES THROUGHOUT. RIGHT NOW, MY WINDOW MOTOR GRINDS ON PAST THE WINDOW BEING CLOSED AND MY SUNROOF WILL NOT WORK. *TR

THE DASHBOARD ON MY 04 LEXUS RX 330 HAS BE DISINTEGRATING BEFORE MY EYES. IT IS MELTING AND CRACKING GETTING WORST EVERYDAY. *TR

MY 2004 LEXUS RX 330 DASHBOARD COVER IS ALL CRACKED UP IN ALL DIRECTIONS AND IS VERY STICKY DUE TO THE HOT AND HUMID FLORIDA WEATHER. THE DEALER IS REFUSING TO FIX THIS ISSUE. *TR

MY CAR HAS A PROBLEM WITH EXCESS MOISTURE AND CONDENSATION IN THE HEADLIGHT HOUSING. IT HAS CONTINUED TO WORSEN FOR THE PAST SEVERAL YEARS. LEXUS REFUSED TO RECOGNIZE THIS PROBLEM AS ITS RESPONSIBILITY UNTIL DECEMBER, 2013 WHEN IT ISSUED A WARRANTY ENHANCEMENT TO ALL LEXUS RX OWNERS THAT HAD THIS PROBLEM. THAT NOTICE INDICATED THAT PARTS WERE BEING MANUFACTURED AND WOULD BE AVAILABLE BY MAY, 2014. MY CAR WAS INSPECTED AND WAS ADVISED THE REPAIR WOULD BE MADE AS SOON AS THE PARTS WERE AVAILABLE. IN EARLY JULY I CONTACTED MY DEALER (CHERRY HILL LEXUS) WHO REFERRED ME TO LEXUS CORPORATE. I WAS ADVISED BY LEXUS CORPORATE THAT PARTS WOULD BE AVAILABLE TO FIX THE PROBLEM BY THE END OF JULY. NOW, 8 MONTHS AFTER THE WARRANTY ENHANCEMENT WAS ANNOUNCED, PARTS ARE STILL NOT AVAILABLE TO FIX THE PROBLEM. THE DEALER SAYS CONTACT LEXUS AND LEXUS SAYS CONTACT THE DEALER; THE RUN-A-ROUND IS GETTING A LITTLE OLD. THE SERIOUS NATURE OF THIS PROBLEM WAS RECOGNIZED BY A US FEDERAL JUDGE IN HO V. TOYOTA, THE COURT SAID IN THE INSTANT MATTER, THE COURT FINDS THAT PLAINTIFFS SUCCESSFULLY SHOWED THAT THE ALLEGED DEFECT POSED A GENUINE SAFETY RISK BECAUSE A HEADLAMP FLICKERING OR GOING OUT AT NIGHT OR IN INCLEMENT WEATHER COULD PUT THE CAR'S DRIVER IN DANGER. A REASONABLE CONSUMER WOULD CONSIDER THIS RISK MATERIAL BECAUSE OF THE INHERENT RISKS OF PHYSICAL INJURY IN THE EVENT OF A HEADLAMP-RELATED ACCIDENT, OR THE COSTS ASSOCIATED WITH CONTINUALLY REPAIRING PROBLEMATIC HEADLAMPS. LEXUSES ENHANCED WARR

LEAKING POWER STEERING RACK ASSEMBLY. SEEMS TO BE A VERY COMMON PROBLEM WITH THESE RX330'S. ADVISED I NEED A NEW RACK & PINION ASSEMBLY. LEXUS NEEDS A RECALL FOR THIS ISSUE, TOO MANY COMPLAINTS! AND IN NOVEMBER 2011 TOYOTA RECALL 500K CALLS DOING TO POWER STEERING PROBLEM AND RX330 WAS ON THERE BUT NEVER RECEIVED ANY INFORMATION ON IT. LOOK UP RECALL ON LEXUS SITE AND PUT MY VIN AND NOTHING ABOUT IT. BUT READING THE LEXUS FORUM AND SO MANY OTHER PEOPLE HAVING SAME PROBLEMS. LEXUS NEEDS TO LOOK INTO THIS ISSUE. IT SO EXPENSIVE FOR PEOPLE TO GET FIX. IF IT HAPPEN TO SO MANY CARS THEN IT A PROBLEM, LEXUS NEEDS TO DO A RECALL ON THIS. TO MANY PEOPLE HAVING THIS PROBLEM. *TR

THE LEXUS DEVELOPED A SERIES OF CRACKS RUNNING THROUGHOUT THE PLASTIC DASHBOARD. THE CRACKS WORSENED OVER TIME. *JS

MY STEERING STARTED GETTING STIFF AND MAKING A GRINDING SOUND WITHOUT WARNING. IT WOULD THEN DISAPPEAR AFTER DRIVING FOR ABOUT 5 MINUTES. I NOTICED THIS SEEMS TO BE A COMMON PROBLEM WITH THE VEHICLE AT THE 90,000 MARK. I BOUGHT A LEXUS BECAUSE I THOUGHT THE VEHICLE WOULD BE SOLID BUT IT SEEMS LIKE EVERYTHING IS STARTING TO GO. I HAD TO REPLACE THE SUNROOF, AIR CONDITIONING PUMP, RADIATOR AND TRANSMISSION AFTER HITTING 80,000. I DON'T WANT TO PUT ANY MORE $$$ INTO THE CAR AT THIS POINT BECAUSE IT DOESN'T SEEM WORTH. ONE PROBLEM AFTER THE NEXT. *TR

PASSENGER SIDE AIRBAG IS COMPROMISED DUE TO THE DASH CRACKING APART. THE CAR IS IN EXCELLENT CONDITION AND HAS BEEN GARAGE KEPT, SO HEAT IS NOT THE ISSUE WITH THE DASH. THE DASH PROBLEM IS A MANUFACTURER DEFECT. *TR

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ABNORMALLY VEERED FROM SIDE TO SIDE, AND ALSO BEGAN SHAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 126,700.

THE AIR SUSPENSION HAS AN EXHAUST VALVE SOLENOID ON THE AIR SUSPENSION COMPRESSOR THAT STOPPED WORKING THAT CAUSES THE SUSPENSION TO FULLY EXTEND UPWARDS. WITH THE SUSPENSION FULLY EXTEND UPWARDS THE RIDE IS HARSH AND STABILITY.OF VEHICLE IS DECREASED. LEXUS WILL ONLY REPLACE THE WHOLE COMPRESSOR, THE QUOTED PRICE FOR PARTS AND LABOR IS $3500. *TR

THE DASHBOARD LEATHER MATERIAL HAS CRACKED INCOME APART ON TOP OF WHERE THE PASSENGER AIRBAG SITS. *TR

THE VEHICLE DASHBOARD HAS EXPERIENCED ABNORMAL CRACKING AND DECOMPOSITION THROUGHOUT. IT STARTED WITH HAIRLINE CRACKS WHICH SPREAD ALL THROUGH THE DASH. SINCE THE DASH STARTED TO TURN STICKY/GUMMY, PIECES OF THE DASH STARTED FALLING OFF NEAR THE ENDS (E.G. WHERE THE DASH MEETS THE GLOVE COMPARTMENT). OF CONCERN IS AIRBAG DEPLOYMENT IN CASE OF AN ACCIDENT. FOR EXAMPLE, SINCE THE DASH HAS BEEN COMPROMISED AND HAS CRACKS, WOULD THE AIRBAG DEPLOYMENT CAUSE THE DASH TO SPLINTER AND SHOOT PIECES AT THE CAR'S OCCUPANTS? WOULD THE STICKINESS OF THE DASH CAUSE THE AIRBAG DEPLOYMENT TO FAIL SINCE IT CAN STICK TO THE DASH DUE TO IT'S NEWLY ACQUIRED ADHESIVE PROPERTIES? VISIBILITY CONCERNS ARISE DUE TO THE REFLECTIONS OF THE DASH ON THE WINDSHIELD. SINCE THE DASH CAN NO LONGER BE KEPT CLEAN BECAUSE EVERYTHING STICKS TO IT, BOTHERSOME REFLECTIONS ARE CAST ON THE WINDSHIELD DURING CERTAIN LIGHTING CONDITIONS. THE LOCAL LEXUS DEALERSHIP AND LEXUS CORPORATE WAS NOTIFIED AND THEY INSPECTED THE VEHICLE. THEY SAID THE VEHICLE WAS NO LONGER COVERED UNDER WARRANTY AND SINCE MY VEHICLE HAD NOT BEEN SERVICED AT THE DEALERSHIP, THEY WOULD NOT PAY TO REPLACE THE DASH; THEY DID OFFER A 25% DISCOUNT FOR THE COST OF THE PARTS. FROM MY RESEARCH, IT APPEARS FAULTY MATERIALS MAY HAVE BEEN USED BY TOYOTA/LEXUS FOR A PERIOD OF SOME YEARS AS THERE ARE MANY REPORTS OF THIS SAME CONDITION HAPPENING TO OTHER OWNERS. SINCE THERE ARE SAFETY CONCERNS INVOLVED, I BELIEVE LEXUS SHOULD BE RESPONSIBLE AND REPLACE THE F

THIS IS NOT AN ACCIDENT COMPLAINT. MY CAR HAS A DEFECT IN THE DASH VINYL (CRACKS AND 2 HOLES) THAT I FEAR COULD EFFECT THE AIRBAG OPERATION IF IT WERE TO ACTIVATE. I UNDERSTAND LEXUS HAS RECOGNIZED THIS IS A COMMON MANUFACTURING DEFECT OF THESE MODELS BUT CLASSIFY IT ONLY AS A COSMETIC PROBLEM AND ONLY OFFER A REPLACEMENT AT THE OWNERS EXPENSE. HAS THERE BEEN ANY REPORTS OF AIRBAG PROBLEMS IN THESE VEHICLES? ANY LAWSUITS? *TR

CAR ACCIDENT IN WHICH MY LEXUS WAS TOTALED AIR BAGS NEVER DEPLOYED. *TR

TL* THE CONTACT OWNS A 2004 LEXUS RX 330. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE HARMONIC BALANCE PULLEY WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

I WAS RECENTLY GIFTED MY MOTHER'S 2004 LEXUS RX330 AND HAVE BEEN NOTICING FOR SOME TIME NOW AN EXTENSIVELY CRACKED DASHBOARD THAT HAD BEEN GETTING PROGRESSIVELY WORSE FOR THE PAST SEVERAL YEARS. IN ADDITION, THERE ARE SEVERAL STICKY SPOTS ON THE DASH WHICH APPEARS TO BE MELTING MATERIAL. I HAVE SEEN THIS COMPLAINT ONLINE REPEATEDLY FROM OTHER RX330 OWNERS AND WAS WONDERING IF THERE IS A CLASS ACTION SUIT. THERE IS STILL AN EXTENDED WARRANTY ON THE CAR. AFTER CONTACTING THE DEALERSHIP IN MIAMI THEY HAVE REFUSED TO COVER THE ENTIRE COST OF REPAIR. THIS IS CLEARLY A MANUFACTURER DEFECT. *TR

I WAS DRIVING SOUTHBOUND ON THE 405 IN LOS ANGELES. I WAS BEGINNING TO CHANGE LANES AND WAS LOOKING INTO MY DRIVER'S SIDE REAR VIEW MIRROR WHEN I OBSERVED THE MOLDING COME OFF OF THE LEFT REAR QUARTER PANEL WINDOW AND STRIKE THE HOOD AND WINDSHIELD OF THE CAR BEHIND ME. IT OCCURRED TO ME HOW DANGEROUS THIS COULD HAVE BEEN IF A MOTORCYCLIST HAD BEEN FOLLOWING ME. IT COULD HAVE EASILY HIT HIM OR HER DIRECTLY IN THE FACE. IN RESEARCHING THE INTERNET FOR A PRICE ON THE MOLDING, I HAVE SINCE LEARNED A LARGE NUMBER OF RX330 OWNERS HAVE HAD THIS ISSUE. ADDITIONALLY, I HAVE LEARNED THAT LEXUS DOES NOT SELL THE MOLDING SEPARATELY. INSTEAD, THEY SELL THE ENTIRE WINDOW ASSEMBLY, AND I HAVE SEEN POSTINGS OF SOME OWNERS PAYING AS MUCH AS $400.00 TO HAVE A DEALER REPLACE THE WINDOW. THIS ITEM SHOULD NOT BE REGULARLY LAUNCHING ITSELF OFF OF THESE VEHICLES ENDANGERING OTHERS ON THE ROADWAY. LEXUS SHOULD BE RETROFITTING THESE VEHICLES WITH IMPROVED MOUNTING FOR THIS MOLDING INSTEAD OF CHARGING OWNERS FOR THE COMPANY'S MISTAKE. WITH THE NUMBER OF THESE VEHICLES ON THE ROAD, IT SEEMS IT IS ONLY A MATTER OF TIME BEFORE SOMEONE FOLLOWING ONE OF THESE VEHICLES IS INJURED OR WORSE. *TR

DEFECTS IN HEADLAMP ASSEMBLY CAUSED WATER FROM RAIN TO ACCUMULATE INSIDE THE LAMP, OVERTIME, THE WATER CAUSED THE HI-VOLTAGE UNIT TO SHORT OUT AND THE HEADLAMP IS IN-OPERATIVE (THIS IS FOR THE LOW BEAM HID LIGHTS). REPLACEMENT COST IS $1,800 PER LAMP ASSEMBLY (DEALERS QUOTE). THIS IS A SAFETY ISSUE SINCE THE LOW BEAM IS NOT AVAILABLE FOR DRIVING AT NIGHT. *JB

THIS VERY METICULOUSLY MAINTAINED GARAGED VEHICLE BEGAN TO CRACK OVER THE TOP OF THE AIRBAG ON THE PASSENGERS SIDE. IT CONTINUES TO GROW. IT IS NOW VERTICALLY CRACKED ABOUT 4 INCHES. IT IS ALWAYS GARAGED PARKED AT WORK AND AT HOME. THE SUN HAS HAD ZERO EFFECT ON THIS OVER THE LAST TWO YEARS OF OWNERSHIP. NOT SURE PRIOR TO THE 2 YEARS. I SEE FROM THE INTERNET THIS SEEMS TO BE A COMMON ISSUE WITH THIS CAR. *TR

THIS IS OUR 2ND COMPLAINT REGARDING OUR 2004 RX 330. WE HAVE OWNED IT FOR 8 MONTHS AND HAVE PUT 7K MILES ON IT SINCE PURCHASE, AND IT ONLY HAS 85K NOW. SINCE PURCHASE WE NOTICED THE TRANSMISSION SHIFTING AND JERKING PROBLEMS AT ALL RATES OF SPEED WHEN STARTING/ DRIVING/STOPPING. WE CONTACTED OUR LOCAL LEXUS DEALERSHIP TO ASK IF SOMETHING COULD BE DONE, AND WAS ADVISED THEY COULD CHECK TO SEE IF THE PREVIOUS 1ST OWNER OF VEHICLE HAD EVER "UPGRADED" THE COMPUTER CHIP THAT CONTROLS THE SYSTEM. SO, WE TOOK IT IN AND THEY DETERMINED IT HAD NOT BEEN DONE SO WE PAID THE $100.00 FOR THE UPGRADE. WE HOPED IT HAD SOLVED THE ISSUE, BUT NOW IT IS EVEN WORSE. SEVERAL DAYS AFTER GETTING THE VEHICLE BACK, I WAS ON A MAJOR HIGHWAY GOING 70 MPH WITH THE CRUISE CONTROL ON AND ACCELERATED TO CHANGE LANES AND PASS ANOTHER VEHICLE. DURING MY ATTEMPT TO PASS WITH MY FOOT ON THE ACCELERATOR, FOR 5 OR 10 SECONDS THE ENGINE/ TRANSMISSION FROZE AND IT WAS LIKE YOU WERE IN NEUTRAL GEAR, IT DID NOTHING, AND FINALLY WITH MY FOOT ALL THE WAY DOWN ON THE ACCELERATOR IT KICKED BACK INTO GEAR AND I WAS ABLE TO PASS THE VEHICLE TO MY SIDE. IF SOMEONE WOULD HAVE BEEN BEHIND ME I'M SURE THERE WOULD HAVE BEEN AN ACCIDENT, AS THE TRUCK WAS IN MOTION BUT NOT ACCELERATING. I CALLED THE DEALERSHIP AND THE SERVICE DEPARTMENT SAID THEY HAD COMPLAINTS AND WERE AWARE OF THE ACCELERATION ISSUE, BUT HAD NO COMPLAINTS ABOUT WHAT HAPPENED WITH IT "FREEZING" LIKE THAT. HE SAID THE TRUCK WILL JUST HAVE TO "LEARN MY DRIVING PA

WE PURCHASED OUR 2004 LEXUS RX330 IN JANUARY 2013 AS THE 2ND OWNER WITH 78K MILES. WE BEGAN TO NOTICE AT LOWER SPEEDS THE TRUCK WILL JERK FORWARD WITH NO WARNING WHEN BEGINNING TO ACCELERATE FROM A STOP, OR EVEN WHEN DRIVING AT HIGHER SPEEDS ON THE HIGHWAY WHEN MAKING LAND CHANGES OR SLOWING DOWN IN TRAFFIC. WE HAVE A 2001 LEXUS RX 300, AND IT NEVER HAS HAD THIS ISSUE. WE ARE VERY CONCERNED AND THIS IS DEFINITELY A SAFETY ISSUE, AND WILL BE CONTACTING OUR LOCAL LEXUS DEALERSHIP TO LET THEM KNOW, SO IT CAN BE DOCUMENTED. SINCE READING OTHERS COMPLAINTS, IT SEEMS THAT LEXUS IS NOT STANDING BEHIND THIS ISSUE, WE MAY BE LOOKING TO TRADE IT IN AND GO BACK TO THE HONDA CRV, WHICH HAD NO PROBLEMS AT ALL, WE JUST LIKED THE LUXURY OF THE LEXUS, AND WANTED AN UPGRADE, NOT A VEHICLE THAT CAN CAUSE AN ACCIDENT WITH NO WARNING. *TR

FRONT END COLLISION IN 2004 LEXUS RX 330 WITH 206,000 MILES GOING APPROXIMATELY 55 MPH. CAR IS TOTALED PER INSURANCE ADJUSTER. DRIVER AND THREE CHILDREN IN CAR. NO SERIOUS INJURIES. NO AIRBAGS DEPLOYED. HAVE CONTACTED LEXUS AND AM AWAITING ANSWER. CAR HAS BEEN TO DEALERSHIP SEVERAL TIMES SINCE PURCHASED AND NOTHING MENTIONED ABOUT AIRBAG ISSUE. *TR

SEVERE CONDENSATION BUILD-UP IN PASSENGER SIDE HEADLIGHT. *TR

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THERE WERE CRACKS ON THE DASHBOARD ON TOP OF THE AIR BAG AND OTHER LOCATIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE DEALER PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,000.

2004 LEXUS RX330. CONSUMER WRITES IN REGARDS TO VEHICLE CRASH AND RECALL NOTICE CONCERNING FLOOR CARPET COVER AND RETENTION CLIPS *TGW THE CONSUMER STATED HIS FOOT SLIPPED OFF THE BRAKE PEDAL AND SHATTERED THE GARAGE DOOR AND STOPPED ONLY AFTER HITTING THE OPPOSITE WALL AND STORAGE. THE CONSUMER STATED THE DAY AFTER THE INCIDENT, HE RECEIVED A RECALL LETTER IN THE MAIL, REGARDING THE ACCELERATOR PEDAL.

FAILURE OF MY 2004 LEXUS RX 330 HEIGHT AIR SUSPENSION COMPONENTS CAUSING THE AIR SUSPENSION TO POSITION MY CAR IN THE HIGHEST SETTING. I HAVE THE SAME TROUBLE AS ODI ID NUMBER 10314023 EXCEPT MINE BEGAN TO FAIL (CLICK) AT AROUND 39,300 MILES. I STARTED HEARING A CLICKING SOUND BACK IN JUNE 2008 WHEN I STARTED THE CAR FOR ABOUT 60 SECONDS. AFTER THE CLICKING STOPPED A LED ON THE DASH BOARD INDICATED THE HYDRAULIC HEIGHT ADJUSTMENT LIFT WAS OFF. THE CODE THE LEXUS TECHNICIAN READ FROM THE CAR INDICATED AN AIR SUSPENSION CODE C1735 FOR SUSPENSION EXHAUST SOLENOID. THE SERVICE TECHNICIAN AT THE DEALERSHIP TOLD ME THAT MY WARRANTY EXPIRED SIX MONTHS EARLIER (MY MILEAGE WAS 39,514). THE COST TO REPLACE THE SOLENOID WAS $1100 IN 2008. I WAS SURE A RECALL WOULD BE ISSUED SO I DID NOT PAY TO HAVE IT REPLACED. OVER THE NEXT TWO YEARS THE RX330 WOULD RISE AND FALL LIKE IT HAD A MIND OF ITS OWN. AT MY 60,000 MILE CHECKUP THE COST TO REPAIR THE AIR SUSPENSION WAS $3,000. I DECLINED THE REPAIR AT THAT TIME DUE TO LACK OF FUNDS. I OPENED A COMPLAINT WITH LEXUS ON JUNE 19, 2012 AFTER A COLLEAGUE OF MINE STARTED HEARING THE FAMILIAR CLICKING SOUND IN HIS 2004 LEXUS RX330. I ALSO FOUND THE COMPLAINT LISTED ABOVE. OUR VIN NUMBERS ARE IDENTICAL OUT TO 11 DIGITS WITH THE EXCEPTION OF THE CHECK DIGIT (9TH POSITION). LEXUS MOST DEFINITELY HAS A DEFECT IN THEIR RX330 EXHAUST SOLENOID VALVE CIRCUIT. I RECEIVED A CALL FROM LEXUS ON JUNE 26, 2012. THE WOMAN TOLD ME THAT THE DISTRICT PARTS AND SERVICE M

TL* THE CONTACT OWNS A 2004 RX330 LEXUS. THE CONTACT STATED THAT THE PASSENGER SIDE REARVIEW MIRROR EXPLODED FROM THE CASING. IN ADDITION, AN UNKNOWN LIQUID LEAKED FROM THE MIRROR AFTER THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE HAD TO HAVE STRUCK SOMETHING IN ORDER TO CAUSE THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS ADVISED THAT IT APPEARED AS IF THE MIRROR EXPLODED INDEPENDENTLY, WHICH WAS HANGING FROM THE VEHICLE BY SEVERAL WIRES. THE FAILURE AND THE CURRENT MILEAGE WAS 77,000.

AFTER A RAIN STORM, MY DRIVER SIDE HEADLIGHT WAS FILLED WITH WATER AND THE LIGHT DOES NOT TURN ON. THE LEXUS DEALER QUOTED ME PRICE OF $1566.23 TO REPLACE. I LEARNED OF A CLASS ACTION LAWSUIT AGAINST TOYOTA FOR FAILURE TO ADDRESS THIS WIDE SCALE PROBLEM. PLEASE INCLUDE MY COMPLAINT IN THIS MATTER. *TR

LIKE MANY OTHER PEOPLE, I AM COMPLAINING ABOUT THE HEADLIGHT CONDENSATION ON MY LEXUS RX330. THE PASSENGER SEAT HEADLIGHT FOGS UP SO THAT IT IS VERY CLOUDY. THIS AFFECTS THE QUALITY OF THE LIGHT BEAM AT NIGHT AS IT MAKES THE LIGHT DIMMER. I'VE ASKED LEXUS TO FIX THIS PROBLEM AND THEY QUOTED ME CLOSE TO $2000 FOR SOMETHING THAT REALLY SHOULD BE A SAFETY RECALL. I AM NOT THE ONLY PERSON EXPERIENCING THIS PROBLEM. I'VE DONE SOME RESEARCH AND FOUND THAT THERE IS CURRENTLY A LAWSUIT GOING ON ABOUT THIS PROBLEM. THIS PROBLEM NEEDS TO BE FIXED IMMEDIATELY. *TR

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO A LIGHT POLE. THE CONTACT SUSTAINED INJURIES BUT WAS NOT TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURY BUT WAS NOT SEEN BY A PHYSICIAN. THE VEHICLE WAS TOWED FOR REPAIRS. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000.

MY KEY TO MY 2004 LEXUS 330SUV HAS BROKEN 3 TIMES. ONCE IT BROKE IN THE IGNITION. I HAVE USED MY KEY IN AN ORDINARY WAY. LEXUS HAS REPLACED THE KEYS BUT AT MY EXPENSE. I BELIEVE THERE IS SOMETHING FAULTY WITH THE IGNITION AND/OR THE KEY ITSELF. THOUGH I HAVE NOT BEEN INJURED, IT IS POSSIBLE THE KEY COULD BREAK WHILE DRIVING AND CAUSE INJURY. I REPLACED THE KEY IN 2006, 2008 AND MOST RECENTLY IN JUNE 2011. I HAVE PAID $220 EACH TIME IN 2006 AND 2008. IN 2011, I CONTACTED LEXUS INTERNATIONAL AND WAS REIMBURSED $95 FOR THE $110 PLASTIC CASING I GOT FOR THE NEW KEY AS THEY TRANSFERRED THE WIRELESS PORTION INSTEAD OF REPLACING THE ENTIRE KEY. I THINK THAT THEIR KEY AND LOCK MECHANISM SHOULD BE EXAMINED, THAT DEALERSHIPS SHOULD BE REQUIRED TO INDICATE HOW MANY OF THESE TYPES OF REPAIRS ON THIS VEHICLE HAVE BEEN MADE (WHICH ARE EXPENSIVE AND TIME CONSUMING FOR THE CONSUMER YET PERHAPS ISSUES THAT SHOULD BE REMEDIED BY THE MANUFACTURER) AND THAT A RECALL MAY NEED TO BE INITIATED. THE SERVICE MANAGER AT MY DEALERSHIP TOLD ME THERE ARE THIS HAS BEEN A RECURRENT ISSUES WITH THESE CARS FOR MANY PEOPLE AND MY TAKE ON IT (WHICH HE DIDN'T CONFIRM) IS THAT IT IS A MANUFACTURER'S ISSUE THAT MAY NEED A RECALL TO ADDRESS IT. BECAUSE I COMPLAINED TO LEXUS INTERNATIONAL THIS LAST TIME, THEY MADE ME A NEW KEY AND WAIVED THE $65 PROGRAMMING FEE WHICH WAS CONSIDERATE. HOWEVER, I STILL THINK THE MATTER NEEDS TO BE LOOKED INTO BY A NEUTRAL THIRD PARTY. *TR

2004 LEXUS RX330 TRANSMISSION JUMPS AND WILL ACCELERATE WHEN DEPRESSING BRAKE PEDAL. HAS ALMOST CAUSED A FEW ACCIDENTS. LEXUS WILL NOT HONOR ANY TSB'S DUE TO THE AGE OF THE VEHICLE. THERE ARE THOUSANDS AND THOUSANDS OF COMPLAINTS ABOUT THIS SAME ISSUE. *TR

I HAVE HARD TIME DEPRESSING BRAKE PEDAL. I WENT TO LEXUS DEALER TO GET IT CHECKED. I THINK I PAID 170 DOLLARS AND THEY SAID IT IS OK. BUT, I STILL DO NOT LIKE THE BRAKE PEDAL NEVER BEEN SMOOTH.

I PURCHASED A USED LEXUS 2004 RX 330 FROM A LEXUS DEALERSHIP AND A 4 MONTHS AFTER I NOTICED A LARGE AMOUNT OF CONDENSATION IN THE DRIVERS FRONT HEADLIGHT1 MONTH LATER WHILE DRIVING AT NIGHT THE 1 HEADLIGHT WENT OUT COMPLETELY AND I DISCOVERED A TECHNICAL SERVICE BULLETIN ISSUED FROM LEXUS BUT NO RECALL. THIS IS CLEARLY A WIDESPREAD PROBLEM AND A SAFETY ISSUE, TOYOTA HAS YET TO FIX THEY WANT ME TO PAY $500 OUT OF A $1800 REPAIR! *TR

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD WAS SEVERELY CRACKED AND WAS PROGRESSIVELY BECOMING WORSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE WHERE HE WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER ADVISED HIM THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 51,000. UPDATED 06/03/11 *BF UPDATED 06/13/11

2004 LEXUS RX330 AWD SUV. MASSIVE WATER CONDENSATION IN THE DRIVER SIDE OF THE HEADLIGHT ASSEMBLY. CAR MILAGE IS ABOUT 45K. *TR

HEAD LIGHTS WATER INGRESS, LIGHT FAILURE

TL*THE CONTACT OWNS A 2004 LEXUS RX330. WHILE DRIVING 15 MPH HE NOTICED THAT BOTH SIDE VIEW MIRRORS WERE LOOSE AND WHENEVER HE DROVE OVER A BUMP IN THE ROAD THE MIRRORS TRAJECTORY CHANGED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT BOTH SIDE MIRRORS NEEDED TO BE REPLACED. THE REPAIR COST WAS OVER $1,000. THE FAILURE HAD BEEN ON GOING SINCE SEPTEMBER OF 2005. HE CALLED THE MANUFACTURER MULTIPLE TIMES AND THEY WERE UNABLE TO ANSWER HIM REGARDING THE FAILURE. HE ALSO STATED THAT THE ROOF RACK WAS CORRODING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 85,000.

AUTO DIMMING SIDE MIRRORS FAIL CAUSING THE MIRROR TO SHOW DOUBLE HEADLIGHTS. THIS MAKES THE MIRROR EXTREMELY DIFFICULT TO USE. SEEING 4 HEADLIGHTS INSTEAD OF TWO CAUSES THE DRIVER TO SPEND EXCESSIVE TIME LOOKING INTO THE MIRROR TO DETERMINE IF IT IS SAFE TO CHANGE LANES. RESEARCH ON CAR FORUMS INDICATES THE FAILURE OF THESE AUTODIMMING MIRRORS IS THE RESULT OF HEATED SIDE MIRRORS. EXCESSIVE HEAT CAUSES THE GEL IN BETWEEN THE GLASS TO LEAK, CAUSING THE DOUBLE HEAD LIGHT EFFECT. *TR

TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-40 MPH THE VEHICLE LUNGED FORWARD VIOLENTLY AND IT ALSO STALLED WHEN TRYING TO ACCELERATING FROM A STOP SIGN. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT SHE NEEDED TO RESET THE COMPUTER AND THAT IT WOULD TAKE TIME FOR THE VEHICLE TO LEARN HER DRIVING HABITS. THE COMPUTER WAS RESET; HOWEVER, AND THE PAUSING AND LUNGING FORWARD CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

2004 LEXUS RX330. CONSUMER STATES PROBLEMS WITH THE BRAKE FLUID AFTER THE VEHICLE WENT IN FOR A 30,000 MILE CLEAN UP. *KB THE CONSUMER STATED THE BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONSUMER WAS INFORMED THAT AN AIR BUBBLE HAD FORMED IN THE BRAKE LINE, POSSIBLY CAUSED WHEN THE LINE WAS DRAINED DURING A 30,000 MILE CHECK-UP AND RESULTED IN THE BRAKE FLUID BEING SLIGHTLY LOW. THE FOLLOWING WEEK, THE BRAKE LIGHT ILLUMINATED AGAIN AND THE CONSUMER IMMEDIATELY RETURNED TO THE DEALER. IT WAS DISCOVERED THERE WAS ABSOLUTELY NO BRAKE FLUID IN THE RESERVOIR. THE BRAKE CYLINDER AND BRAKE BOOSTER WERE REPLACED. *JB

WHILE ATTEMPTING TO BACK SLOWLY OUT OF A PARKING SPACE, MY CAR WENT FROM 0 TO AT LEAST 40 MPH IN A MATTER OF SECONDS AND HIT A POLE ACROSS A PARKING LOT. ALTHOUGH I HAD MY FOOT OFF THE GAS, I WAS ATTEMPTING TO FIND THE BRAKE. THE ENTIRE INCIDENT HAPPENED IN A MATTER OF SECONDS. I REMEMBER FEELING TOTALLY OUT OF CONTROL OF THE CAR. THE POLE BEHIND ME WAS DRIVEN THROUGH MY SUV TO THE PASSENGER'S SEAT. *TR

ON THE DATE OF THE ACCIDENT I WAS DRIVING MY 2004 LEXUS RX300 APPROACHING AN INTERSECTION WITH CARS STOPPED IN FRONT OF ME WAITING FOR THE TRAFFIC LIGHT TO CHANGE TO GREEN. ALTHOUGH I KEPT PRESSING ON THE BRAKES NOTHING HAPPENED AND I ENDED UP CRASHING INTO THE CAR AHEAD OF ME AND CAUSING A CHAIN REACTION INVOLVING FOUR (4) OTHER CARS, THEN SWERVING ONTO THE SIDE OF THE ROAD AND FINALLY COMING TO A STOP BY HITTING THE TRAFFIC LIGHT POLE. NONE OF THE AIR BAGS DEPLOYED. STILL VISIBLY IN SHOCK, I WAS HELPED OUT OF MY VEHICLE BY OTHERS WHO HAD STOPPED TO HELP INCLUDING THOSE INVOLVED IN THE ACCIDENT. THE POLICE ARRIVED SHORTLY AFTER ON THE SCENE AND BEGAN AN INVESTIGATION BY ASKING OTHER DRIVERS WHO HAD WITNESSED THE ACCIDENT. ACCORDING TO THE POLICE REPORTS, THE DRIVERS BEHIND ME CLEARLY SAW THE BRAKE LIGHTS ON THOUGH THE VEHICLE OBVIOUSLY CONTINUED MOVING. SINCE THE ACCIDENT WE HAVE TRIED TO WORK WITH OUR INSURANCE PROVIDER (METLIFE) TO DO A THOROUGH INSPECTION OF THE VEHICLE AND DETERMINE THE CAUSE OF THE ACCIDENT, BUT IT HAS BEEN ALL WITH NO AVAIL. WE HAVE BEEN KEPT IN THE DARK AS TO WHAT HAS EXACTLY BEEN DONE IF ANYTHING. THE VEHICLE IN THE MEAN TIME WAS DEEMED 'TOTALED' BY THE INSURANCE COMPANY WHO HAS SENT A CHECK. WE'D LIKE TO CLEARLY UNDERSTAND WHAT CAUSED THE ACCIDENT SINCE IT WAS NOT AN OPERATOR ERROR. PLEASE ADVISE ON HOW TO PROCEED. *TR

TL* THE CONTACT OWNS A 2004 LEXUS RX 330. THE CONTACT WAS DRIVING AT 5 MPH IN A PARKING LOT WHEN THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE ENGINE BECAME EXTREMELY LOUD. THE CONTACT STATED THE BRAKES WERE DEPRESSED WHEN THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A STONE WALL. THE CONTACT SUSTAINED INJURIES TO HER KNEE. THE PASSENGER SUSTAINED A MINOR INJURY TO HIS TONGUE. THE VEHICLE WAS TOWED TO A COLLISION FACILITY. THE DEALER ADVISED THEY WOULD NOT MAKE REPAIRS TO THE BODY DAMAGE UNTIL THE VEHICLE WAS INVESTIGATED FOR THE CAUSE OF THE FAILURE. THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000.

WE OWN A 2004 LEXUS 330. ON A TRIP JULY 1, 2010, OUR 6-YEAR OLD DAUGHTER FELL ASLEEP IN HER BOOSTER SEAT AND THE SEATBELT SHOULDER HARNESS WENT BEHIND HER WHEN SHE FELL TO THE SIDE. WE PULLED OVER ON THE SIDE OF THE ROAD TO HELP HER GET READJUSTED. WE UNLATCHED THE BUCKLE; THE SEAT BELT WAS WRAPPED AROUND HER TORSO AND THE SEATBELT LOCKING SYSTEM MALFUNCTIONED AND WOULD NOT RELEASE. MY HUSBAND AND I BOTH WORKED TO TRY TO RELEASE HER. WE TRIED TO EXTRACT HER THROUGH THE SEATBELT, BUT IT WAS WOUND TOO TIGHTLY AROUND HER TORSO. WE TRIED TO RETRACT THE SEATBELT A BIT SO THE LOCKING SYSTEM WOULD RELEASE; HOWEVER, THE SEATBELT KEPT TIGHTENING AND LOCKING WITH EACH MOVEMENT UNTIL SHE COULD BARELY BREATHE AND THE SEATBELT WAS DIGGING INTO HER MIDSECTION NEARLY 3 INCHES ALL AROUND. SHE WAS LITERALLY BEING CRUSHED TO DEATH. PANICKED, WE SEARCHED THE CAR FOR MY HUSBAND'S SWISS ARMY KNIFE, WHICH LUCKILY HE HAD IN HIS LUGGAGE. WE WERE PARKED ON THE SIDE OF THE ROAD NOT NEAR ANY FACILITY OR TOWN - HAD WE NOT HAD A KNIFE IN THE CAR, THE MALFUNCTION OF THE SEATBELT LOCKING SYSTEM WOULD HAVE RESULTED IN A TRAGEDY. WE CAN BARELY BRING OURSELVES TO IMAGINE HOW A SEEMINGLY NORMAL INCIDENT OF A CHILD GETTING ENTANGLED IN THEIR SEATBELT COULD HAVE TURNED INTO A FATALITY. YET, THIS WOULD HAVE OCCURRED HAD WE NOT BEEN ABLE TO CUT THE SEATBELT. THERE IS NO OTHER MANUAL RELEASE AVAILABLE. OUR DAUGHTER SUSTAINED CONSIDERABLE BRUISING AROUND HER SIDES AND BACK AND PAIN IN HER ABDOMEN. 6-8 INCH LONG BRUI

I WAS PULLING INTO A CURBSIDE PARKING PLACE ON A RESIDENTIAL STREET WITH A SLIGHT UPHILL INCLINE. THE CAR SLOWED ALMOST TO A STOP BECAUSE OF THE INCLINE. I PUT MY FOOT VERY LIGHTLY ON THE GAS PEDAL SO AS TO MOVE FORWARD AND MAKE ROOM FOR ANOTHER CAR TO PARK BEHIND ME. THE PEDAL WENT ALL THE WAY TO THE FLOOR OF ITS OWN ACCORD AND THE CAR LURCHED FORWARD INTO THE PARKED CAR IN FRONT OF ME, CAUSING CONSIDERABLE DAMAGE BEFORE I WAS ABLE TO STOP THE CAR, REVERSE AND PARK. POLICE WERE CALLED BUT DECLINED TO FILE A REPORT AS NO ONE WAS INJURED AND THE DAMAGE WAS NOT SEVERE. BECAUSE I WAS AFRAID TO DRIVE THE CAR AGAIN, I HAD IT TOWED TO THE DEALER WHERE IT WAS PURCHASED AND HAS BEEN SERVICED. IT IS CURRENTLY BEING INSPECTED. THIS IS THE FIRST AND ONLY TIME OF SUCH AN OCCURRENCE. *TR

AT FREEWAY SPEED OF 65 MPH A LOUD POP WAS HEARD FROM THE RIGHT REAR "C" PILLAR AREA. UPON EXAMINATION IT WAS OBSERVED THAT THE PLASTIC MOLDING AROUND THE "C" PILLAR GLASS AND FRAMING HAD POPPED OUT AND WAS DANGLING ON ONE EDGE. PULLED THE VEHICLE OVER AT A SAFE SPOT AND OBSERVED THE MOLDING HAD POPPED CLEAN FROM IT'S FRAME AS IF SOMEONE HAD NEATLY PUSHED IT OUT FROM THE INSIDE. IF THIS PIECE HAD COMPLETELY LEFT IT'S PLACE, IT MAY HAVE HIT ANOTHER VEHICLE IN THE WINDSHIELD THAT WAS BEHIND OR ADJACENT TO ME. *TR