Owners filed 67 complaints about this vehicle with federal regulators, most often about the vehicle speed control. It has been recalled 1 time.
When it fails
06600066,000 milesMedian miles at failure
52 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Vehicle Speed Control
10
2
0
0
Structure › Body
8
1
0
0
Steering
6
0
0
0
Structure
5
0
0
0
Exterior Lighting
5
0
0
0
Engine
5
1
0
0
Unknown or Other
4
0
0
0
Engine and Engine Cooling
4
0
0
0
Visibility/Wiper
3
0
0
0
Power Train
2
0
0
1
1 safety recall
Part 573 reports
Vehicle Speed Control › Accelerator Pedal11V112000
Filed Feb 24, 2011769,379 vehiclesToyota Motor North America, Inc.
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.
Risk. IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.
Remedy. DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
What owners reported
Newest filings
Unknown or Other
Filed Jul 22, 2019152,000 milesNJ
A SHIFT "LAG" MAY BE NOTED WHEN ACCELERATING FROM SPEEDS OF 10 TO 20 MPH. A SOFTWARE UPDATE FOR THE TRANSMISSION CONTROL MODULE HAS BEEN RELEASED WHICH MAY CORRECT THIS CONCERN. SOFTWARE UPDATES ARE COMMONLY MOST EFFECTIVE ON NEWER VEHICLES. HIGHER MILEAGE VEHICLES MAY EXHIBIT A SIMILAR SYMPTOM CAUSED BY A COMPONENT FAILURE. HOWEVER, WHENEVER MAJOR TRANSMISSION REPAIRS ARE PERFORMED THE TRANSMISSION SOFTWARE SHOULD BE CHECKED AND UPDATED AS NECESSARY.
Electronic Stability Control (esc)
Filed Feb 3, 2018TN
THIS SUV DASH BOARD LIGHTS COME ON WHEN YOU DRIVING. CHECK ENGINE,VSC,ABS,TRACK OFF AND ANOTHER ON AB SYMBOL LIKE A U DOWN WHERR THE HOT AND COLD. IVE SAW WATER COMING FROM THE MUFFLER.
Visibility/Wiper
Filed Jul 12, 2017175,000 milesNC
THE SUNROOF ON OUR LEXUS RX 330 SHATTERED WHILE WE WERE DRIVING ON A HIGHWAY AT 65 MPH. IT WAS NOT HIT BY A ROCK OR OTHER DEBRIS, IT SHATTERED FOR NO APPARENT REASON INTO MANY SMALL PIECES. FORTUNATELY WE HAD THE SUNSHADE CLOSED, OTHERWISE WE WOULD PROBABLY HAVE BEEN INJURED BY FLYING GLASS.
Unknown or Other
Filed May 17, 2017FL
DASHBOARD IS MELTING
Structure › Body
Filed Mar 16, 201780,000 milesFL
TL* THE CONTACT OWNS A 2006 LEXUS RX330. THE CONTACT NOTICED THAT THE DASHBOARD WAS CRACKED. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE FAILURE APPROXIMATELY TWO OR THREE YEARS AGO. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE CONTACT WOULD BE NOTIFIED AS SOON AS THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Unknown or Other
Filed Dec 11, 201650,000 milesFL
IN APRIL 2014, MY MOM WAS CONTACTED BY LEXUS ABOUT THE MELTING DASHBOARD ISSUE THAT HAS PLAGUED ALMOST 5 MILLION LEXUS VEHICLES. SHE WAS TOLD SHE WOULD HAVE TO "WAIT IN LINE" FOR HER CUSTOMER NUMBER TO POP UP IN THE SYSTEM IN ORDER TO FIX THE MELTING DASHBOARD, WHICH HAS AFFECTED HER VISIBILITY WHEN IT IS SUNNY OUTSIDE AS WELL AS HER STEERING MECHANISM. WE DO NOT KNOW IF THERE IS DAMAGE TO THE AIRBAGS, BUT WITH A CONTINUOUSLY MELTING DASHBOARD WE CAN ONLY IMAGINE THE DAMAGE AND DANGER THAT LURKS UNDERNEATH. THE STEERING HAS GOTTEN PROGRESSIVELY MORE DIFFICULT AS THE DASH CRACKS AND MELTS MORE. THERE ARE MULTIPLE CRACKS THROUGHOUT THE DASH THAT HAVE GOTTEN PROGRESSIVELY WORSE AND INTERFERE WITH THE INTEGRITY OF THE INSIDE OF THE CAR. SOON, THE PARTS ATTACHED TO THE DASH MAY DISASSEMBLE WHILE SHE IS DRIVING, WHICH CAN POTENTIALLY KILL OTHER PASSENGERS ON THE ROAD AND HERSELF. WE REACHED OUT TO LEXUS CORPORATE AND IN MARCH 2016, AFTER MULTIPLE ATTEMPTS TO GO THROUGH THE LOCAL DEALER BOTH HERE AND IN NORTH FLORIDA, LEXUS REFUSES TO FIX HER DASHBOARD AND CONTINUES TO IGNORE OUR PLEAS AND DEMANDS FOR ATTENTION TO THIS MATTER. PLEASE REFER TO ATTACHED PHOTOS. *TR
Structure › Body
Filed Aug 17, 2016FL
CRACKED DASHBOARD GETTING WORSE OVER AIRBAG COMPARTMENT
Tires
Filed Aug 8, 201668,000 milesPA
TL* THE CONTACT OWNS A 2006 LEXUS RX330 EQUIPPED WITH MICHELIN ENERGY MXV4 (NA) TIRES, SIZE 235/55R18 (NA). WHILE THE VEHICLE WAS AT THE DEALER FOR SERVICE, IT WAS DETERMINED THAT ALL FOUR TIRES WERE DRY ROTTED AND UNSAFE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Vehicle Speed ControlCrash
Filed Mar 24, 2016246,357 milesNC
INSURED WAS DRIVING WHEN ACCELERATOR STUCK CAUSING EXCESSIVE SPEED AND ENDED UP IN A COLLISION.
Vehicle Speed ControlCrash
Filed Feb 29, 2016247,357 milesAZ
TL* THE CONTACT OWNS A 2006 LEXUS RX330. WHILE DRIVING AT AN UNDETERMINED SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DRAIN PIPE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 246,357.
Structure › Body
Filed Feb 19, 2016108,000 milesVA
WHEN DEPRESSING THE REMOTE OR MANUALLY OPENING THE REAR LIFT GATE SOMETIMES THE REAR LIFT GATE (DOOR) WILL START TO CLOSE AUTOMATICALLY AND IT CAN ONLY BE STOPPED BY PRESSING THE REMOTE OR BUTTON ON LIFT GATE OR APPLYING LARGE AMOUNT OF PRESSURE TO HOLD DOOR OPEN. TWICE A PERSON HAS BEEN IN THE LINE OF FIRE AND HAD TO JUMP OUT OF WAY WHEN PLACING AN ITEM IN THE REAR OF THE CAR. ON ANOTHER TIME THE LIFT GATE HIT A PERSON IN THE HEAD WHEN THEY DID NOT GET OUT OF THE WAY FAST ENOUGH. THE LEXUS DEALER HAS CHECKED THE AUTO CLOSURE SYSTEM AND REPLACED BATTERY IN REMOTE AND FIND NOTHING WRONG. THE PROBLEM STILL CONTINUES ONCE IN A WHILE. THIS IS VERY DANGEROUS AND A PERSON COULD GET PINNED IN THE LIFT GATE.
Visibility/Wiper
Filed Jan 19, 2016108,000 milesMS
DASHBOARD IS CRACKING AND FALLING OFF.
Vehicle Speed Control
Filed Jan 8, 2016FL
TL* THE CONTACT OWNS A 2006 LEXUS RX330. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power Train1 injured
Filed Oct 25, 2015108,000 milesUT
TRANSMISSION HAS A HARD TIME SELECTING A GEAR BETWEEN 2ND AND 3RD. IT STARTS TO GO INTO 3RD GEAR THEN JUMPS OUT FOR A SECOND AND THEN SLAMS BACK INTO 3RD. USUALLY WHEN LIGHTLY ACCELERATING. VERY NOTICEABLE. I HAVE TAKEN IT INTO THE DEALER 4 TIMES AND WAS TOLD I MAY JUST NEED A NEW TRANSMISSION!! IT ONLY HAS 108,000 MILES ON IT. I HAVE NEVER HEARD OF THIS PROBLEM WITH A LEXUS! THAT AND THE REAR DIFFERENTIAL WAS DIAGNOSED AS BAD AS WELL! IT'S LIKE THE ENTIRE DRIVE TRAIN IS GARBAGE!! VERY VERY DISAPPOINTED WITH LEXUS AND I HOPE THEY WILL MAKE THIS RIGHT WITH ME. I DON'T WANT TO BE ON A TRIP WITH MY FAMILY AND IT BREAK DOWN ON US WHEN I PAYED FOR RELIABILITY.
Unknown or Other
Filed Sep 10, 201598,000 milesAL
THE DASHBOARD ON MY LEXUX RX330 2006 BEGAN TO CRACK AND MELT. SOME PIECES HAVE FALLEN OFF AND OTHER AREAS HAVE NOW BEGUN TO SEPARATE AND SPLIT. A LOCAL NEWS REPORT HERE IN BIRMINGHAM ALABAMA REPORTED THAT THIS IS VERY COMMON WITH CERTAIN YEARS AND MODELS BY TOYOTA AND LEXUS. THERE ARE SEVERAL CLASS ACTION LAWSUITS RELATED TO THIS ISSUE. THE NEWS ALSO REPORTED THAT LEXUS HAS ISSUED A 10 YEAR EXTENDED WARRANTY ON CERTAIN MODELS AND I BELIEVE MINE IS INCLUDED. I HAVE SEARCHED ONLINE FOR AN OFFICIAL RECALL BUT NONE CAN BE FOUND. THE COMPANY MAY DIFFERENTIATE BETWEEN RECALLS AND"EXTENDED WARRANTIES". I WILL RESEARCH THIS FURTHER AND KEEP YOU APPRISED IF I AM DENIED COVERAGE UNDER THE SO CALLED EXTENDED WARRANTY.
Steering
Filed Jun 1, 2015146,425 milesAL
THE STEERING WHEEL MAKES A WHINING NOISE UPON ACCELERATION AND WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION AT SLOW SPEEDS THE NOISE CONTINUES. WHEN PUTTING THE KEY IN THE IGNITION IT MAKES A BUZZING NOISE.
Electrical System
Filed May 7, 2015149,000 milesWA
CAME TO A STOP WITH MY WHEELS SLIGHTLY TURNED TO THE LEFT. I TURNED MY CAR OFF, AND TOOK MY KEY OUT OF THE IGNITION. WHEN I TRIED TO RESTART MY CAR WITH THE KEY IN THE IGNITION, IT WOULD NOT TURN ON. I CALLED THE DEALER IN BELLEVUE AND THEY SAID THAT IT MIGHT BE JUST STUCK SO TURN THE WHEEL HARD TO THE LEFT AND SEE IF THAT WOULD RELIEVE THE PRESSURE AND THE KEY MIGHT TURN. NO LUCK WIGGLED AND WIGGLED AND ALL IT DID WAS LOCK MY STEERING IN THAT PLACE SO NOW THE WHEEL WOULD ONLY TURN ABOUT A INCH. I CALLED ANOTHER DEALER IN FIFE AND HE SAID ABOUT THE SAME THING, KEEP WIGGLING IT AND MAYBE ROCK THE CAR, DID NOTHING. I TURNED THE KEY AND PRESSED HARD AND MUST HAVE PUSHED IN THE UNLOCK BUTTON AND DOWN WENT MY WINDOWS AND MY SUNROOF OPENED GREAT. NOW I COULD NOT GET THE WINDOWS UP OR UNLOCK MY STEERING. I CALLED THREE DEALERS AND THEY WANTED TO REPLACE THE IGNITION SWITCH, BUT I WOULD HAVE TO HAVE THE CAR TOWED IN. I CALLED A LOCK SMITH AN THEY SAID TO TRY SOME LUBRICATION IN THE IGNITION. OK I USED SOME WD40 AND IT WORKED. I COULD TURN THE IGNITION KEY AND UP WENT MY WINDOWS AND MY CAR STARTED. I MIGHT CHECK INTO GETTING THE STEERING REPLACED. I WILL CHECK ON THE RECALLS ONLINE THEIR SEAMS TO BE LOTS OF PROBLEMS. *TR
Steering
Filed Mar 26, 201567,397 milesVA
WENT TO CHARLES BARKER LEXUS IN VA. BEACH, VA. FOR A STATE INSPECTION FOR OUR 2006 RX330 WITH LESS THAN 70K MILES AND WAS TOLD THEY HAD TO FAIL IT FOR INSPECTION BECAUSE THE BOOT ON THE RACK AND PINION WAS LEAKING. THE SERVICE ADVISER KNOWING THIS IS COMMON PROBLEM SAID THAT THERE ARE 3 OPTIONS. REPLACE IT AT $1,800.00 OR THEY COULD BUT A BOOT ON IT (BAND-AID) AND IT WILL PASS INSPECTION FOR $450.00 AND LAST MAYBE A YEAR OR 2 OR HE CAN TRY AND GET THE NEW PARTS APPROVED UNDER THEIR GOOD FAITH PROGRAM AND IT WILL ONLY COST US $780.00 FOR LABOR. THIS IS A SERIOUS ISSUE AND THEY ADMIT IT BUT WILL NOT STAND BEHIND THEIR INFERIOR PARTS UNLESS THE CONSUMER PAYS THEIR OUTRAGEOUS LABOR COSTS. THIS IS A COMPLETE INJUSTICE AND THE NHTSA NEEDS TO MAKE THEM ISSUE A RECALL!!! DON'T WAIT UNTIL A DEATH OCCURS THAT CAN FINALLY BE DIRECTLY LINKED TO THIS ISSUE. THIS IS SERIOUS! *TR
Visibility/Wiper
Filed Oct 30, 201430,000 milesTX
DASHBOARD HAS SLOWLY STARTED TO MELT BECOMING INCREASINGLY SMOOTH, STICKY AND GLARY, SEVERELY OBSTRUCTING VISION FROM SUN REFLECTION. *TR
Structure
Filed Oct 15, 2014FL
I'M COMPLAINING ABOUT MY DASHBOARD. IT'S ALL CRACKED AND I'M AFRAID THE CRACKS ARE GOING TO REACH THE AIRBAG AND IT'S GOING TO POP OUT. I NEVER SEEM SO MANY CRACKS ON SUCH A LUXURY AND EXPENSIVE CAR. I USED TO HAVE A FORD EXPLORER FOR 11 YRS AND THIS NEVER HAPPEN TO IT. I KNOW SO MANY PEOPLE WITH LEXUS AND TOYOTAS THE HAVE THIS SAME PROBLEMS. I THINK THE COMPANY SHOULD FIX IT. VERY FRUSTRATED OR FIX IT FOR CHEAP. I WOULD OF THOUGHT THESE COMPANY WOULD USE BETTER MATERIALS. THANK YOU CONCERN DRIVER *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 24, 2011. Source: NHTSA Office of Defects Investigation.