Page 3 of 6 · complaints 101–150 of 287

2004 Lexus RX330 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Service Brakes, Hydraulic
Filed Apr 27, 201068,500 milesGA

I HAVE 2004 LEXUS RX330. YESTERDAY, APRIL 26TH, 2010 WHILE DRIVING TO LOCAL BANK, I NEEDED TO APPLY THE BRAKES. I PUSHED ON THE BRAKE PEDAL AND IT MADE SOME WEIRD SOUND AND PEDAL WENT ALL THE WAY TO THE FLOOR AND VEHICLE HAD HARD TIME STOPPING. SOMEHOW I MANAGED TO COME BACK HOME SAFELY. THE PEDAL GOES TO FLOOR AND VEHICLE BARELY STOPS. I DO NOT SEE ANY LEAKS IN MY GARAGE WHERE VEHICLE IS ALWAYS PARKED. I TOOK IT TO THE TOYOTA DEALER AND HE SAYS MASTER CYLINDER HAS INTERNAL LEAK AND NEED TO BE REPLACED ALONG WITH BRAKE PADS BOTH FRONT AND BACK. *TR

Vehicle Speed Control › Accelerator PedalCrash1 injured
Filed Apr 15, 2010MA

2004 LEXUS RX 330. CONSUMER STATES UNINTENDED ACCELERATION BACKWARDS CAUSING A CRASH. *TGW THE CONSUMER STATED SHE WAS IN THE PROCESS OF PARKING WHEN SHE PUT THE GEAR INTO REVERSE, WHEN SUDDENLY THE VEHICLE ACCELERATED OUT OF CONTROL AT A HIGH SPEED, WENT OVER A LANDSCAPE AND ROLLED OVER TWO PARKED VEHICLES. *JB

Steering
Filed Apr 13, 201025 milesVA

I HAVE A 2004 LEXUS RX 330 WITH A MAJOR PROBLEM OF RUNNING OFF THE ROAD. UNLESS THE CAR IS CONSTANTLY STEERED BACK ON THE ROAD IT WILL RUN YOU INTO THE DITCH IN A VERY SHORT DISTANCE. I BOUGHT THE CAR NEW AND HAD IT IN FOR THIS PROBLEM MANY TIMES. (POHANKA LEXUS, CHANTILLY VA.) THEY COULD NOT SOLVE THE PROBLEM AND EVENTUALLY JUST USE AN EXCUSES LIKE THE CROWN IN THE ROAD. I HAVE VERY FEW MILES ON THIS CAR BECAUSE IT IS MY WIFE'S AND SHE IS AFRAID TO DRIVE IT. PLEASE SEE HOW MANY RX 330 2004 LEXUS HAVE BEEN INVOLVED IN ACCIDENTS OF CROSSING INTO TRAFFIC OR RUNNING OFF THE ROAD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine and Engine Cooling
Filed Apr 11, 201085,684 milesFL

I BOUGHT MY LEXUS IN 2007. IT IS A 2004 RX LEXUS 330 IT HAD 31,000 MILES WHEN BOUGHT. SINCE I HAD THE CAR MY RADIATOR WAS BROKEN AND THE LEXUS DEALERSHIP REPAIRED IT UNDER WARRANTY. BEFORE THIS I REMEMBER STOPPING TO THE DEALERSHIP BECAUSE FELT THE CAR WAS STALLING AND WAS TOLD THAT NOTHING WRONG ITS JUST I HAVE TO BE CONSISTENT THE WAY I DRIVE WITH SPEED. NOW IN 2010 I'M EXPERIENCING THE SAME PROBLEM WITH THE CAR STALLING OR LAGGING WITH THE RPM AND A LITTLE NOISE COMING FROM THE TRANSMISSION. I REALLY THINK THEY SHOULD RECALL THIS OR DO SOMETHING ABOUT IT BECAUSE I READ ALOT OF REVIEWS THAT THIS IS HAPPENING AND THE CAR DOESNT EVEN HAVE THAT MANY MILES. I SPENT ALOT OF MONEY ON THIS CAR AND THEY SHOULD TAKE THIS PROBLEMS IN CONSIDERATION REALLY. *TR

Vehicle Speed Control
Filed Mar 18, 2010MN

VEHICLE PERIODICALLY (APPROX. WEEKLY) SURGES BETWEEN 2ND AND 3RD GEAR (AUTOMATIC TRANSMISSION). HAS BEEN DOING THIS SINCE PURCHASE IN OCT. 2003, AS A BRAND NEW VEHICLE, UP THROUGH THE PRESENT DATE. FOR YEARS I COMPLAINED VERBALLY, AND WROTE LETTERS AND E-MAILS TO LEXUS. THEY FIRST DENIED THERE WAS A PROBLEM, THEN CHANGED TACTICS AND BLAMED IT ON ME, THEN SAID THEY DIDN'T KNOW WHAT THE PROBLEM WAS OR IF THERE WAS A PROBLEM, THEN LEXUS FINALLY ADMITTED THERE WAS A PROBLEM--"OFF THE RECORD," BUT DIDN'T KNOW HOW TO FIX IT. EVERY TIME I BROUGHT THE CAR IN FOR ROUTINE SERVICE, THEY WOULD INSTALL COMPUTER UPDATES TO SEE IF THAT WOULD FIX THE PROBLEM--WHICH IT DID NOT. YEARS AGO, I RESEARCHED THROUGH GOVERNMENT RECORDS AND FOUND NUMEROUS COMPLAINTS OF THE SAME KIND WITH 2004 LEXUS RX 330S. IN LIGHT OF RECENT RECALLS OF TOYOTA VEHICLES, I AM CONCERNED THAT THIS MAY SOMEDAY TURN INTO THE SAME UNINTENDED ACCELERATION PROBLEM THAT IS HAPPENING WITH OTHER TOYOTAS. I DO NOT FEEL SAFE IN MY CAR! *TR

Air BagsCrash1 injured
Filed Mar 15, 201015,000 milesPA

TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT WAS BACKING OUT OF A PARKING SPACE AT APPROXIMATELY 5 MPH. THERE WAS A LOUD NOISE OUTSIDE OF THE VEHICLE. THE GEAR WAS SHIFTED INTO DRIVE AND SUDDENLY, THE VEHICLE ACCELERATED WITHOUT WARNING. THERE WERE SEVERAL ATTEMPTS WITH EXTREME FORCE APPLIED TO THE BRAKE PEDAL. THE VEHICLE FAILED TO REDUCE SPEED AND CRASHED INTO A WALL. THE DRIVER SUSTAINED INTENSE PAIN TO THE ANKLE WITH OTHER MINOR INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND REPAIRED FOR DAMAGES. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 15,000. THE CONSUMER STATED THE AIR BAG FAILED TO DEPLOY. UPDATED 05/11/10. *JB

Vehicle Speed Control
Filed Mar 11, 201049,000 milesTX

VEHICLE HAS EXPERIENCED UNINTENDED ACCELERATION THREE TIMES DURING THE TWO YEARS THAT I HAVE OWNED IT.. THIS HAPPENED ON OCCASIONS WHEN I HAD SLOWED DOWN AND THEN SLIGHTLY DEPRESSED THE GAS PEDAL TO RESUME SPEED. WITH THE GAS PEDAL SLIGHTLY DEPRESSED, I FELT THE PEDAL GO FURTHER DOWN BY ITSELF, LEAVING MY FOOT AND THE CAR GOING FASTER. I SAID, "WHOA! WHAT WAS THAT?, AND THEN ASSUMED THAT THE CAR HAD SOME SORT OF OVERDRIVE THAT CAUSED IT TO DO THAT. ON TWO OF THE OCCASIONS THIS OCCURRED WHEN I HAD SLOWED TO EXIT A FREEWAY, AND THEN SLIGHTLY DEPRESSED THE GAS PEDAL TO RESUME SPEED AND GET ONTO AN ACCESS ROAD. I HAVE CALLED THE LEXUS DEALER AND AM TAKING IT IN TO BE CHECKED.*TR

Vehicle Speed Control
Filed Mar 9, 201030,000 milesFL

SINCE I BOUGHT MY CAR FROM JM LEXUS IN MARGATE, FL IN 2005, IT HAS HAD THE CONSTANT PROBLEM OF SUDDEN SHORT BURSTS OF ACCELERATION. ANOTHER PROBLEM WITH THE CAR IS THAT OFTEN TIMES, WHEN I TRY TO SPEED UP, THE CAR CONTINUES TO DRIVE AT THE SAME SPEED, AND DOESN'T ACCELERATE. I AM AFRAID EITHER ONE OF THESE PROBLEMS CAN CAUSE ME TO HIT SOMEONE OR BE HIT BY ANOTHER CAR. I HAVE REPORTED THIS PROBLEM TO THE DEALERSHIP AND THEY INSPECTED IT AND WAS TOLD NOTHING COULD BE DONE ABOUT IT. I WORKED AT SOUTHEAST TOYOTA WHEN I TOLD ONE OF THE EMPLOYEES ABOUT THE PROBLEM AND HE SAID IT WAS IN THE ELECTRONIC SYSTEM AND THAT NOTHING COULD BE DONE. I DID NOT BELIEVE THERE WAS NO FIX FOR THIS THEN AND I ESPECIALLY DON'T BELIEVE IT NOW, IN LIGHT OF ALL THE REPORTS OF MALFUNCTIONING TOYOTAS AND LEXUSES. *TR

Vehicle Speed ControlCrash
Filed Mar 4, 201030,000 milesFL

TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE DRIVER STATED THAT HER VEHICLE WOULD NOT START. THE VEHICLE HAS BEEN SERVICED ON A REGULAR BASIS FOR ROUTINE MAINTENANCE. THE FLOOR MAT CLIP WHICH WAS RECALLED. THE VEHICLE HAS ACCELERATED FOR QUITE SOME TIME. WHILE DRIVING APPROXIMATELY 60 MPH, SHE ENGAGED THE BRAKES TO SLOW DOWN THE VEHICLE AND IT ACCELERATED ON IT'S OWN. THE DEALER WAS NOTIFIED AND THEY STATED THAT THEY WERE UNABLE TO REPAIR IT SINCE THE VIN DOES NOT APPLY TO THE RECALL. A CRASH ALSO OCCURRED WHILE DRIVING 65 MPH WHEN THE VEHICLE ACCELERATED. TWO PASSENGERS WERE IN THE VEHICLE; HOWEVER, THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 50,000.

Vehicle Speed ControlCrash1 killed
Filed Mar 4, 201018,000 milesAZ

MY FRIEND (26 YEAR OLD MALE) WAS DRIVING MY 2004 LEXUS RX330 AT AROUND 9AM ON CHRISTMAS EVE MORNING. WITNESSES STATE THAT HE WAS TRAVELING SOUTH ON A RESIDENTIAL STREET AND CROSSED A BUSY 6-LANE DIVIDED ROADWAY AT 80 MPH. HE CONTINUED ON THE RESIDENTIAL STREET AT WHICH TIME HE LEFT THE ROADWAY AND VAULTED ACROSS AN EMBANKMENT HITTING A BLOCK WALL. HE WAS KILLED INSTANTLY. PIMA COUNTY SHERIFF AND MEDICAL EXAMINER INVESTIGATED AND COULD FIND NO REASON FOR THE EXCESSIVE SPEED OR THE COLLISION. NO DRUGS OR ALCOHOL WERE FOUND IN HIS SYSTEM AND HE HAD NO MEDICAL PROBLEMS. I HAVE NO DOUBT NOW THAT I HAVE READ OTHER REPORTS THAT SOMETHING WAS MECHANICALLY WRONG WITH THE LEXUS AND THAT CAUSED THIS FATAL ACCIDENT; UPDATED 003/30/10 *BF *TR UPDATED 06/30/10.*JB UPDATED 9/29/11*CW

Vehicle Speed ControlCrash1 killed
Filed Mar 4, 201023,000 milesNY

TL*THE CONTACT OWNS A 2004 LEXUS RX330. WHILE DRIVING 65 MPH THE VEHICLE SUDDENLY ACCELERATED UP TO 100 MPH. THE VEHICLE ACCELERATED OFF OF THE ROAD, OVER THE MEDIAN AND CRASHED HEAD ON INTO ANOTHER VEHICLE. THE DRIVER WAS KILLED IN THE CRASH. THE VEHICLE WAS DESTROYED. THE CONTACT DOES NOT HAVE ANY INFORMATION ON WHAT CAUSED THE VEHICLE TO CRASH. THE CONTACT FEELS THE CRASH WAS CAUSED BY A FAULTY COMPUTER IN THE VEHICLE. THE FAILURE MILEAGE WAS 23,000. UPDATED 11/16/10. *LJUPDATED 9/29/2011*CW

Electrical System › Ignition
Filed Mar 2, 2010CA

BROKEN 2004 LEXUS RX330 KEY. *TR

Power Train › Automatic Transmission
Filed Feb 24, 2010130,000 milesIL

PURCHASED A NEW 2004 LEXUS RX 330 IN AUGUST OF 2003 AND REPEATEDLY BROUGHT THE CAR TO DEALERSHIPS COMPLAINING OF A DISCONNECT BETWEEN THE ELECTRONIC ACCELERATOR AND THE TRANSMISSION. WHEN ATTEMPTING TO ACCELERATE IN AN INTERSECTION OR ON A FREEWAY ENTRANCE RAMP, THE CAR WILL HESITATE FOR A FEW SECONDS AND THEN CATAPULT FORWARD. ALSO, WHEN DRIVING AT LOW SPEEDS, THE TRANSMISSION WILL ERRATICALLY JUMP BETWEEN DIFFERENT GEARS, AS IF LOOKING FOR THE OPTIMAL GEAR. I CAN BEST DESCRIBE THIS TRANSMISSION AS SCHIZOPHRENIC. I HAVE CONTACTED MULTIPLE LEXUS DEALERS OVER THE YEARS FROM MINNEAPOLIS, TO CHICAGO TO SALT LAKE CITY AND THEY ALL TOLD ME THEY ARE AWARE OF THE PROBLEM AS MANY CUSTOMERS HAVE COMPLAINED. HOWEVER, LEXUS HAS NEVER OFFERED SERVICE OR A RECALL TO FIX THE PROBLEM. THEY HAVE REPROGRAMMED MY TRANSMISSION ON 2 OCCASIONS AND TOLD ME TO USE PREMIUM FUEL. NONE OF THESE ACTIONS CORRECTED THE SITUATION. I FEEL THAT IN A BUSY INTERSECTION, THE UNPREDICTABLE ACCELERATION OF MY VEHICLE PROVIDES NO ASSURANCE THAT MY CAR WILL MOVE FORWARD WHEN THE ACCELERATOR IS PRESSED. THIS CAN LEAD TO COLLISION AND INJURY. *TR

Vehicle Speed ControlCrash
Filed Feb 24, 201043,000 milesMA

MY LEXUS ACCELERATED WITHOUT MY FOOT ON THE ACCELERATOR AND HIT AND DESTROYED 2 PARKED UNATTENDED CARS. DAMAGE TO MY CAR WAS IN EXCESS OF $6000. I WAS CITED AND I APPEALED TO THE BOARD OF APPEALS, AND FOUND INNOCENT AND HAD MY CASE VACATED. I WROTE LEXUS ABOUT THIS PROBLEM ON 2-14-10 SINCE IT IS A TOYOTA PRODUCT AND NO CAUSE HAS BEEN FOUND FOR MY MALFUNCTION, AND THEY HAVE NOT ANSWERED ME AS YET. I WANT COMPENSATION AND AM WILLING TO COME TO A MUTUALLY AGREEABLE CONCLUSION, BUT AS YET, NO RESPONSE FROM LEXUS. *TR

Vehicle Speed ControlCrash
Filed Feb 24, 2010100,000 milesID

TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE VEHICLE SUDDENLY ACCELERATED INTO THE REAR OF THE CONTACTS GARAGE. THE VEHICLE WAS TRAVELING 2 MPH WHEN THE VEHICLE STARTED TO SURGE FORWARD. THE FAILURE HAS ONLY OCCURRED ONE TIME. THE MECHANIC THAT INSPECTED THE VEHICLE WAS UNABLE TO FIND ANY MECHANICAL FAILURE. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 105,000.

Vehicle Speed Control1 injured
Filed Feb 24, 2010200 milesCA

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I HAVE MY DREAM CAR, 2004 LEXUS RX330. I HAVE HAD SAME TROUBLE. I AM AFRAID OF THE CAR. I HAVE AN OLD FORD RV, I DRIVE INSTEAD OF MY BEAUTIFUL LEXUS. PEOPLE ASK WHY, I TELL THEM I'M AFRAID OF IT. IT LURCHES FORWARD, AND ALSO JUMPS BACK AND FORTH BETWEEN GEARS @ 20MPH. THIS IS AFTER 5 UPDATES IN THE COMPUTER OF THE CAR. I HAVE PUT 200K MILES ON MY OTHER 5 TOYOTAS, AND ALL WENT BEAUTIFULLY! THEN THE DEMON CAR AS I REFER TO IT. I REPORTED IT REPEATEDLY, AND WAS TOLD BY EVERYONE, INCLUDING LONG BEACH TOYOTA HEADQUARTERS, THAT IT WAS WORKING IN THE MANNER IT WAS DESIGNED, IT WAS LEARNING HOW I DRIVE. HORSE PUCKY. I AM A RETIREE OF ATT. I HAD DEFENSIVE DRIVING EVERY YEAR TO DRIVE THEIR CO. VEHICLES. I KNOW HOW TO DRIVE AND AM VERY EXPERIENCED. I ALSO KNOW WHEN THERE IS A BAD PROBLEM. I HAVE 48K MILES ON MY RUNAWAY CAR. IT'S ONLY TRIED TO REALLY RUN AWAY TWICE, BUT SOMEHOW I GOT IT STOPPED, I STUCK IT IN NEUTRAL, FOR SOME UNKNOWN REASON. BACK THEN NO ONE HEARD OF THIS "MESS". I NEVER COMPLAINED TO TOYOTA ABOUT MY CARS, BECAUSE THEY WERE WONDERFUL. THEN, AFTER SAVING FOR 10 YRS, BOUGHT MY DREAM CAR. THE KILLER. I HATE IT, I AM BEGINNING TO HATE TOYOTA. IT'S VERY DISHEARTENING TO ME, TO HAVE THE CAR COMPANY I THOUGHT SO VERY HIGHLY OF, IS TRYING TO SAVE THEIR [XXX] , BY GIVING AMERICA THESE DEFECTIVE CARS. WHEN OUR HWY PATROL OFFICER AND HIS FAMILY, WAS KILLED, I CRIED. ALL THESE YEARS OF SAYING

Suspension
Filed Feb 24, 201041,000 milesNY

FAILURE OF 2004 LEXUS RX 330 AIR SUSPENSION COMPONENTS CAUSING THE AIR SUSPENSION TO POSITION CAR IN AN ELEVATED POSITION, HIGHER THAN THE HIGHEST NORMAL SETTING. OWNER'S MANUAL CLAIMS THAT THE VEHICLE CAN BE DRIVEN WITH THE SUSPENSION SYSTEM IN FAILURE MODE. CAR RODE EXTREMELY ROUGH AND NOT AS SECURE AT HIGHWAY SPEEDS. VEHICLE REQUIRED ALMOST $5000 IN REPAIR COSTS. PARTS FAILED AT 41,000 MILES AND 5 MONTHS AFTER WARRANTY EXPIRATION. THIS PARTICULAR MODEL WITH AIR SUSPENSION WAS RARE AND ONLY A FEW SOLD PER DEALER IN 2004. THERE ARE SEVERAL REPORTS ON THE INTERNET OF SIMILAR FAILURES. MY ORIGINAL SYSTEM WAS NOISY FROM DAY ONE, THE REPLACEMENT PARTS ARE QUIET. MOST LIKELY THERE WAS A DEFECT IN THE ORIGINAL PARTS. *TR

Service Brakes, Hydraulic
Filed Feb 23, 201060,000 milesCA

LOST THE POWER BRAKE ASSIST IN VAIL COLORADO COMING DOWN THE MOUNTAIN. *TR

Vehicle Speed ControlCrash
Filed Feb 23, 201072,000 milesCA

I WAS TURNING INTO A PARKING SPACE AT WORK AND MY 2004 LEXUS RX330 SUDDENLY MADE A REVVING NOISE AND ACCELERATED INTO A TREE IN THE MEDIAN AND THEN SMASHED HEAD ON INTO THE CAR IN THE OPPOSITE SPACE. THE BMW THAT MY CAR HIT WAS COMPLETELY TOTALED. MY FORWARD MOMENTUM WAS STOPPED BY THE BMW BECAUSE MY CAR CLIMBED ON THE TREE AND ENDED UP ON TOP OF THE BMW. I WAS NOT ON THE PHONE AND HAD NO ALCOHOL OR DRUGS IN MY SYSTEM AND THERE WAS NO PASSENGER IN THE CAR TO DISTRACT ME. I AM A 58 YEAR OLD HEALTHY WOMAN WHO HAS BEEN DRIVING FOR 42 YEARS. I TOOK THE CAR INTO MY LEXUS DEALER AND THEY CHECKED THE COMPUTER AND CLAIMED THERE WERE NO DEFECTS. THEY TOLD ME I HAD PROBABLY STEPPED ON THE GAS INSTEAD OF THE BRAKE OR THE FLOOR MAT HAD GOTTEN STUCK ON TOP OF THE ACCELERATOR PEDAL. I CHECKED THE PEDAL (AS DID A CO-WORKER) RIGHT AFTER THE ACCIDENT AND THE MAT WAS NOT ON OR NEAR THE PEDAL. IN ADDITION, I DO NOT BELIEVE I HIT THE GAS INSTEAD OF THE BRAKE AS THE PARKING SPOT HAD AN UPHILL GRADE AND I MOST LIKELY WAS NOT YET READY TO BRAKE WHEN THE ACCELERATION OCCURRED. THE WEATHER WAS CLEAR AND SUNNY. MY BROTHER, WHO IS AN AIRLINE PILOT, SUGGESTED THAT IT COULD HAVE BEEN THE DRIVE-BY-WIRE ELECTRONICS MALFUNCTIONING BUT THE LEXUS DEALER ASSURED ME THAT COULD NOT POSSIBLY HAVE BEEN THE CASE. NOW, HEARING ABOUT ALL OF THE OTHER ACCELERATION PROBLEMS I BELIEVE MY COMPLAINT SHOULD BE ADDED TO THE LIST OF LEXUS/TOYOTA UNEXPLAINED UNINTENDED ACCELERATION PROBLEMS. IF SOMEONE HAD BEEN IN FRONT OF ME

Power Train › Automatic Transmission1 injured
Filed Feb 23, 2010200 milesCA

SOMEONE NEEDS TO LISTEN! I HAVE A 2004 LEXUS RX330. IT'S HAD TROUBLE FROM DAY ONE, AND I GOT NOWHERE! THEY HAVE DONE 5 UPDATES ON THE COMPUTER. NOW IT ONLY SEEMS TO HAVE TROUBLE AT 20 MPH, INSTEAD OF 40-50 AND 65-80, OF LURCHING, HESITATING, THEN TAKING OFF LIKE A BAT OUT OF HELL. IT'S HAD A "BULLETIN" ON THE FRONT BRAKES, AND SHIMMIED ALL OVER THE ROAD. I HAVE PAPER WORK ON ALL OF THIS AND MORE. YOU, THE NTSB, CAN TAKE THE CAR AND GO THRU IT, I'LL GIVE YOU THE REPAIR RECORDS. I'VE CALLED THE TOYOTA HEADQUARTERS IN 04 OR 05 BEGGING THEM TO HELP ME. A WOMAN SAID, THE CAR WAS, "PERFORMING IN THE MANNER IT WAS DESIGNED:" I SAVED A LONG TIME TO BUY MY DREAM CAR WHEN I RETIRED, NOW I HAVE A DEFECTIVE CAR, WITH ONLY 48K MILES BECAUSE OF FEAR OF DRIVING IT. PLEASE PLEASE, LISTEN TO WHAT PEOPLE WROTE BACK IN 04 ABOUT THIS CAR. ONE MAN SAID A FRIEND WORKED FOR LEXUS AND TOLD HIM THAT HIS BOSS SAID THERE WILL NEVER BE A RECALL ON THIS CAR BECAUSE OF THE AMOUNT OF CARS SOLD IN THE US AND CANADA. WE NEED HELP. MY CAR IS A LEMON. I'VE MENTIONED NUMEROUS TIMES OF PAINTING IT YELLOW AND PUTTING LEMON ALL OVER IT. PLEASE TRY TO PULL UP RECORDS BACK THEN, ALL THESE PEOPLE WERE WRITING IN WITH THE SAME PROBLEMS. NO ONE LISTENED THEN OR NOW! PLEASE, I'M BEGGING YOU. I'VE HAD 4 TOYOTA'S IN THE PAST, AND ALL 4 TOTALLY, NEVER HAD THE TROUBLE THIS 1 LEXUS HAS. THEY WERE ACTUALLY TOYOTAS. THEIR COMPLETE STATURE HAS GONE FROM YEARS OF LOYALTY BY ME AND OTHERS, AFTER ALL THE BUILT UP TRUST, GONE IN AN

Power Train
Filed Feb 22, 2010VA

I BOUGHT A USED 2004 LEXUS RX IN DECEMBER OF 2008. EVER SINCE OWNING THE VEHICLE, AT RANDOM TIMES WHEN ACCELERATING FROM A STOP OR SLOW MOVEMENT, IT WILL HESITATE AND THEN REVS UP AND THRUSTS FORWARD. I TOLD MY MECHANIC (A CERTIFIED LEXUS MECHANIC) ABOUT IT AND HE SAID THAT I SHOULD TAKE IT TO THE LEXUS DEALER TO HAVE THE "COMPUTER PROGRAM UPDATED". I TOOK IT TO THEM LAST SPRING AND THEY MADE ME DRIVE IT WITH THEM TO FEEL THE HESITATION AND THRUSTING FORWARD AND THEN TOOK IT INTO THE SHOP TO COMPLETE THE REPROGRAMMING OF IT. BUT THEN THEY LOOKED AT THE CAR'S RECORDS AND IT SAID THAT THE CAR HAD ALREADY BEEN REPROGRAMMED AND THEY TOLD ME THAT THEY COULDN'T REPROGRAM IT AGAIN. THE MECHANIC SAID HE WOULD SEND NOTICE OF THE PROBLEM TO LEXUS, BUT I NEVER HEARD ANYTHING BACK FROM THE DEALER OR LEXUS. MY CAR STILL DOES THIS REVVING UP AND THRUSTING FORWARD. THERE HAS BEEN NO ACCIDENT, BUT I THOUGHT YOU MIGHT WANT TO KNOW ABOUT A PROBLEM WITH A LEXUS ACCELERATOR AND ITS COMPUTER SYSTEM, THAT THEY EITHER IGNORED OR CAN'T FIX. DO YOU THINK THIS COULD BE A PRECURSOR TO A SERIOUS PROBLEM AND MAYBE AN ACCIDENT IN THE FUTURE? I AM NERVOUS NOW THAT I HAVE HEARD ALL ABOUT THE PROBLEMS WITH LEXUS ACCELERATORS AND ACCUSATIONS OF COVER-UPS. I TOOK IT TO THE DEALER AND NOTHING WAS FIXED AND NO ONE HAD THE COURTESY TO LET ME KNOW WHY NOT. WHO SHOULD I TRUST TO TAKE IT TO NOW? AM I IN DANGER IN THE FUTURE? HAVE YOU HAD OTHER COMPLAINTS ABOUT THE LEXUS ACCELERATOR COMPUTER SYSTEM? *TR

Vehicle Speed Control
Filed Feb 18, 2010NV

ONGOING INTERMITTENT SUDDEN SURGES WHEN I PRESS LIGHTLY ON THE ACCELERATOR. THE CAR WILL SUDDENLY SPEED UP MUCH FASTER THAN THE PRESS ON THE ACCELERATOR PEDAL WOULD WARRANT. DOES NOT HAPPEN ALL THE TIME. HAVE COMPLAINED TO THE DEALER EACH TIME SINCE THE VEHICLE WAS BROUGHT IN FOR SERVICE, AT LEAST 5 TIMES IN THE 1ST 3-4 YEARS. EACH TIME, I WAS TOLD THEY COULD FIND NOTHING, AND THAT I JUST PROBABLY WAS NOT USED TO THE CAR. *TR

Service Brakes, HydraulicCrash2 injured1 killed
Filed Feb 16, 201081,649 milesCA

2 TO 3 YEARS PRIOR TO THIS ACCIDENT I WAS COMING TO A STOP LIGHT AND THE BRAKES DID NOT WORK, BUT ONLY FOR A FEW SECONDS. I REPORTED THIS TO MY HUSBAND AND HE TOOK IT TO SEVERAL MECHANICS BUT DID NOT FIND ANYTHING WRONG WITH THE VEHICLE, MY HUSBAND HAS OWNED A AUTO PARTS STORE FOR 40 YEARS AND KNOWS A FEW QUALIFIED MECHANICS. 3 PEOPLE WERE ON A FREEWAY ABOUT 1/4 MILE FROM OFF RAMP DOING ABOUT 65 MPH, WE STARTED TO MOVE OVER TO THE SLOWER LANE AS WE GOT TO THE SLOWER LANE I STEPPED ON THE BRAKES TO SLOW DOWN FOR THE OFF RAMP WHEN I FELT THE BRAKES WERE NOT WORKING, I PUMPED THE BRAKES SEVERAL TIMES TO MAKE SURE I WAS STEPPING ON THE BRAKES BUT INSTEAD OF SLOWING DOWN THE VEHICLE KEPT ACCELERATING. I DEPRESSED THE BRAKE PEDAL AS HARD AS I COULD AND HUNG ON FOR DEAR LIFE UPON ENTERING THE OFF RAMP I STRUCK ANOTHER VEHICLE AND FLIPPED THE CAR SEVERAL TIMES. I ENDED UP WITH A CRACKED STERNUM, THE PASSENGER BROKE 3 OR 4 OF HER VERTEBRA, AND PASSENGER IN THE REAR SEAT WAS FATAL. UPDATED 03/10/10 *BF *TR UPDATED IVOQ 09/28/10 UPDATE 9/19/2011*CW

Power Train › Automatic Transmission
Filed Feb 11, 201047,000 milesCA

TRANSMISSION INITIALLY FAILS TO ENGAGE IN GEAR CAUSING DRIVER TO INCREASE ACCELERATION UPON WHICH GEARS SUDDENLY (AND SOMETIMES DANGEROUSLY) ENGAGE & JERK VEHICLE FORWARD. *TR

Engine and Engine Cooling › Engine
Filed Jan 19, 2010110,000 milesGA

DEAR SIR/MADAM: I AM WRITING YOU BECAUSE I AM BEING IGNORED BY A LARGE PRODUCT MANUFACTURER. LEXUS/TOYOTA IS REFUSING TO HEAR MY CLAIM OR EVEN CONSIDER MY SITUATION ON THE CAR. I HAVE NOT HAD MY CLAIM DENIED BY LEXUS BECAUSE THEY SIMPLY WILL NOT EVEN CONSIDER MY ISSUE. I AM THE OWNER OF A 2004 LEXUS RX 330 THAT HAS A FAILED ENGINE DUE TO OIL SLUDGE. I HAVE ALWAYS HAD MY VEHICLE MAINTAINED AT A LEXUS DEALERSHIP AND I GET THE OIL CHANGED IN A TIMELY MANNER. MY CAR HAS 110,000 MILES ON IT AND LAST SUNDAY THE ENGINE FAILED IN THE MIDDLE OF AN INTERSECTION. IT NOW REQUIRES A NEW ENGINE THAT IS ESTIMATED TO COST ME $3,600 . THIS INCIDENT HAPPENED ON A SUNDAY (1/9/10) SO I HAD NO CHOICE BUT TO USE THE ONE TOWING OPPORTUNITY THAT MY INSURANCE COMPANY GAVE ME TO TOW MY CAR TO A NON-LEXUS/TOYOTA BRAND DEALERSHIP. THE ENGINE FAILURE WAS CAUSED BY OIL SLUDGE. I HAVE ALWAYS HAD MY CAR SERVICED PROPERLY AND I REFUSED TO BE DENIED MY RIGHT TO BE HEARD. TOYOTA/LEXUS SETTLED A CASE FOR THE VERY SAME PROBLEM IN FEBRUARY 2007. THIS SETTLEMENT EFFECTED 7.8 MILLION UNITS MODEL YEARS 1997 TO 2003, HOWEVER I REFUSE TO GIVE UP THE FIGHT, MY CAR IS ONE GENERATION OUT OF THE SETTLEMENT. I REFUSE TO BELIEVE THAT ALL ISSUES HAVE BEEN SOLVE THE VERY NEXT YEAR. I WANT TO FILE A CLAIM FOR MY CAR. HERE IS THE WEBSITE WITH THE DETAILS FOR THE SETTLEMENT: HTTP://WWW.OILGELSETTLEMENT.COM/ I CALLED LEXUS AND THEY BRUSHED ME OFF SAYING THAT I HAD TO GET THE CAR TO A DEALERSHIP AND EVEN THEN THEY WEREN'T OFFERING

Engine and Engine Cooling › EngineCrash1 injured
Filed Jan 18, 201075,000 milesCA

2004 LEXUS RX 330: I WAS A VICTIM OF SUDDEN UNATTENDED ACCELERATION. THIS OCCURRED ON DRIVE PAVEMENT ON A STREET WITH AN UPHILL GRADE. I WAS ABOUT TO PARK MY VEHICLE BEHIND A PARKED CAR. AS I WAS COASTING TO STOP, MY FOOT WAS BARELY TOUCHING THE GAS PEDAL - I WAS WITHIN A FEW FEET OF THE PARKED VEHICLE. SUDDENLY I HEARD A "CLICKING" SOUND AND IMMEDIATELY I FELT THE PEDAL LEAVE MY FOOT. THE CAR ENGINE REVVED TO THE HIGHEST RPM. THE LEXUS SLAMMED INTO THE PARKED CAR. I TRIED BRAKING AND THERE WAS NO RESPONSE. MY VEHICLE KEPT ON SLAMMING INTO THE PARKED VEHICLE WITH SUCH FORCE THAT THE PARKED CAR WAS PUSHED OVER THE CURB ON TO THE SIDEWALK. AT THAT POINT, I WAS ABLE TO TURN THE STEERING WHEEL TO THE LEFT TO PULL AWAY FROM THE PARKED VEHICLE. THE LEXUS KEPT ON TRAVELING ON THE UPHILL GRADE FOR OVER 100 FT UNTIL I WAS ABLE TO RESUME CONTROL. I DID NOT HAVE MY FOOT ON THE GAS PEDAL AND BRAKING DID NOT WORK. I SUSTAINED NECK INJURIES AND EMOTIONAL TRAUMA. *TR

Wheels
Filed Jan 2, 201090,000 milesCA

RIGHT FRONT CHROME WHEEL BROKE AND FELL OFF WHILE DRIVING, ALL FIVE SPOKES BROKE SPONTANEOUSLY AS THOUGH THE WHEEL WAS MADE DEFECTIVELY. *TR

Vehicle Speed Control
Filed Dec 14, 200940,000 milesID

NO FAILURE, JUST APPARENT STICKINESS IN ACCELERATOR. OCCASIONALLY, WHILE PULLING OUT FROM SIGNALS, PEDAL FEELS AS IF IT IS STICKING, THEN WILL POP LOOSE AND CAR LURCHES FORWARD. *TR

Air BagsCrash2 injured
Filed Dec 4, 200989,000 milesTX

I HAVE A LEXUS RX 330 (2004) AND IT WAS RECENTLY INVOLVE IN A HIGH SPEED (55MPH) COLLISION TO THE DRIVERS SIDE OF THE VEHICLE AND "NONE" OF MY FRONT OR SIDE AIRBAGS DEPLOYED. THIS SAME VEHICLE WAS INVOLVED IN A COLLISION IN 2007 TO REAR OF THE VEHICLE AND AGAIN IT WAS HIGH SPEED IN ACCESS OF 40MPH NONE OF THE AIR BAGS DEPLOYED! I HAVE ALWAYS TAKEN MY CAR TO THE DEALERSHIP FOR MAINTENANCE AND I HAVE COMPLAINED SEVERAL TIMES TO MY SERVICE ADVISOR OF MANY CONCERNS AND NOTHING IS OR HAS BEEN RESOLVED AND APPEARS TO GO TO THE WASTE SIDE. *TR

Engine and Engine CoolingCrash
Filed Nov 30, 200966,688 milesTX

DRIVING CONSERVATIVELY THROUGH A PHARMACY PARKING LOT; ABRUPTLY TOOK A RIGHT HAND TURN INTO AN AVAILABLE PARKING SPACE ( HABITUALLY PREFER A LEFT-HANDED PARKING ENTRY); ENGINE ROARED, TIRES SQUEALED AND AUTO JUMPED OVER THE CONCRETE PARKING BARRIER/ OVER THE CURB/ AND PROCEEDED TO STRIKE NEAR THE DOOR ENTRANCE AND A SUPPORT WALL. AIRBAGS DID NOT DEPLOY. *TR

Vehicle Speed Control
Filed Nov 5, 2009NJ

I OWN A RX 330 LEXUS AND IT HAS A PROBLEM WITH THE ACCELERATOR. SOMETIMES IT GETS STUCK AT ABOUT 3 RPMS AND IT WONT COME DOWN FROM THERE UNTIL SOMETHING LETS GO OF IT AND THEN IT JERKS EVEN THOUGH I WOULD BE GOING AT A LOW SPEED SUCH 25MPH. THE ACCELERATOR FEELS RIGID AND NO MATTER HOW MUCH YOU PUSH ON IT THE SPEED DOESN'T INCREASE UNTIL IT JERKS AND LETS GO. OTHER TIMES IT TENDS TO GO FASTER EVEN THOUGH I AM NOT PRESSING ON IT, WHEN I BRAKE IT DOESN'T WANT TO STOP UNTIL I SLAM ON THE BRAKES HARD. I CAN FEEL THAT IT IS LIKE SOMETHING IS STUCK AND THE CAR DOES WHAT IT WANTS UNTIL IT IS LET GO WHICH IS WHEN IT JERKS. I HAVE NOT HAD A CRASH YET, BUT I AM CONCERNED ABOUT IT. *TR

Tires
Filed Oct 8, 200969,755 milesTN

1. I WAS DRIVING ON THE EXPRESSWAY OUTSIDE OF CHICAGO WITH MY DAUGHTER ON HER WAY TO COLLEGE. 2. THE REAR RIGHT TIRE BLEW OUT AT 65 MILES AN HOUR. FORTUNATELY I WAS IN THE RIGHT LANE AND NEAR AN EXIT. I SLOWED DOWN, EXITED AND PULLED INTO A TRUCK STOP. 3. I WAS ABLE TO GET SOMEONE AT THE TRUCK STOP TO HELP ME PUT ON THE SPARE TIRE AFTER IT WAS DETERMINED THAT THE TIRE WAS UNREPAIRABLE. I PUT THE TIRE A GOODYEAR / EAGLE RS-A / P235/55R18 99V IN THE SPARE COMPARTMENT AND WAS ABLE TO DRIVE TO CHICAGO. *TR

Power Train › Automatic Transmission
Filed Sep 7, 200982,151 milesOH

I WAS TRAVELING SOUTH BOUND DOING THE SPEED OF 70 ON THE EXPRESSWAY WHEN ALL OF A SUDDEN MY POWER WAS LOST IT DROPPED TO ZERO, IT COULD HAVE BEEN A VERY BAD ACCIDENT, BUT I THANK GOD IT WAS NOT, I HAD TO COAST AND TRY TO GET OFF THE FREEWAY ONTO THE SIDE OF THE FREEWAY.*TR

Power Train › Automatic Transmission
Filed May 29, 200949,000 milesCA

TRANSMISSION JERK, LAGS AND HESITATES, CAR LOOSES POWER WHEN SHIFTING BETWEEN 2ND AND 3RD GEAR. ON GOING PROBLEM, HAD DEALER PERFORM ECM REPROGRAMMING AS PER TECHNICAL SERVICE BULLETIN, CONDITION PERSISTS, GET WORSE. SAFETY ISSUE WHEN TRYING TO ACCELERATE OUT OF TRAFFIC OR AVOID AN OBJECT ON THE ROAD. BROUGHT CAR BACK TO DEALER SERVICE, THEY STATED CONDITION IS "NORMAL". MANY MANY MORE SIMILAR COMPLAINTS ON SEVERAL BLOGS AND MESSAGE BOARDS ON THE INTERNET. CAR NOT SAFE TO DRIVE. SHOULD HAVE THE TRANSMISSION REPLACED. *TR

Equipment
Filed Dec 30, 200864,522 milesMI

I USED THE FLOOR JACK ON MY 2004 LEXUS RX330 AND THE CENTER PIVOTAL ROD FRACTURE AND BROKE INTO TWO PIECES WHICH CAUSED THE FRONT RIGHT HAND SIDE OF THE VEHICLE TO FALL ONTO THE FLOOR. THE ONE LUCKY THING THAT I WAS NOT UNDER THE VEHICLE, OTHERWISE I COULD HAVE BEEN KILL. *TR

Power Train › Automatic Transmission
Filed Oct 6, 200868,000 milesMI

VEHICLE KEEPS MAKING NOISES AT AROUND 30 MPH. ROOT CAUSE IS THAT A TRANSMISSION COOLING LINE ON MY 2004 WHEN UNDER PRESSURE BANGS AGAINST THE BODY OF THE VEHICLE. LEXUS WAS WELL AWARE OF THIS ISSUE, SO THEY RE-DESIGNED THE LINE ON NEWER VEHICLE. LEXUS IS WILLING TO REPLACE THE PART BUT AT OWNER COST. I BELIEVE THIS IS A DEFECT AND LEXUS NEED TO REPLACE THE PART UNDER THEIR OWN COST. *TR

Tires
Filed Oct 6, 200895,042 milesFL

TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE VEHICLE HAS BRIDGESTONE DUELER H/L 683 TIRES, SIZE P265/70R15. AFTER PLACING AIR IN THE TIRES, THE CONTACT DROVE FOR 42 MILES. HE REACHED HIS DESTINATION AND NOTICED THAT THE REAR DRIVER'S SIDE TIRE HAD THREE GRAPEFRUIT-SIZED KNOTS ON THE OUTSIDE OF THE TIRE. AAA ARRIVED AND DEFLATED THE TIRE AND NOTICED THAT THE TREAD WAS SEPARATING FROM THE TIRE. THE CURRENT AND FAILURE MILEAGES WERE 95,042. UPDATED 11/07/08 *BF UPDATED 11/13/08. *JB

Steering
Filed Aug 19, 200853,000 milesOH

POWER STEERING LINE ON MY 2004 LEXUS RX 330 RUSTED THROUGH AND CAUSED THE STEERING TO MALFUNCTION. *TR

Service Brakes, HydraulicCrash
Filed May 12, 200871,000 milesWA

IN MAY 2007, I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT IN MY 2004 LEXUS RX330. THIS ACCIDENT OCCURRED LESS THAN 10 MILES FROM MY HOME, IT WAS A FRIGID MORNING. I WAS TRAVELING APPROXIMATELY 5 MILES PER HOUR AND THE VEHICLE BRAKES FAILED TO ENGAGE. I ATTEMPTED TO PUSH THE BRAKE PETAL TO THE FLOOR WITHOUT RESULT. THE ANTI-LOCK BRAKES DID NOT FUNCTION. THE DAMAGE TO THIS VEHICLE EXCEEDED $9500. THE BRAKES SHAKE VIOLENTLY WHEN APPLIED AND THIS HAS HAPPENED SEVERAL TIMES BEFORE AND AFTER THE ACCIDENT. AT THE TIME OF THE ACCIDENT, MY AIRBAG DID NOT EVEN DEPLOY I WAS GOING SO SLOW. I REPORTED THIS PROBLEM TO LEXUS OF SEATTLE IN OCTOBER 2006 AND THEY SAID I NEEDED A FRONT BRAKE JOB, WHICH I DID, THE ACCIDENT OCCURRED LESS THAN 6 MONTHS LATER. *TR

Air Bags › Side/WindowCrash2 injured
Filed May 8, 200860,312 milesNC

MOM AND DAD WERE STRUCK ON PASSENGER SIDE BY PERSON WHO RAN STOP SIGN AT HIGH SPEED 55+. THE WERE TRAVELING @ 35 MPH IN A 35 MPH ZONE. VEHICLE WAS FLIPPED MULTIPLE TIMES FROM THE IMPACT OF THE INDIVIDUAL WHO RAN STOP SIGN. DRIVERS SIDE "CURTAIN" AIRBAGS NEVER DEPLOYED DESPITE THE MULTIPLE ROLLOVERS. BOTH PARENTS WERE CARRIED OFF UNCONSCIOUS BY AMBULANCE. DAD HAD TO HAVE SURGERY FROM HIS INJURIES. MOM SUFFERED HEAD INJURY. I WANTED TO HAVE THE VEHICLE INVESTIGATED AS TO WHY THE AIRBAG NEVER DEPLOYED ON THE DRIVER'S SIDE. IT FLIPPED SEVERAL TIMES. MOM WAS ON DRIVER SIDE AND WAS THE ONE WHO SUSTAINED THE HEAD INJURY. PASSENGERS CURTAIN AND SIDE AIR BAG DID DEPLOY. ALL OF THE WITNESS WHO OBSERVED VEHICLE COLLISION, COULD NOT BELIEVE WITH SUCH A BAD ACCIDENT AND ROLLOVER HER BAG NEVER DEPLOYED. *TR

Unknown or Other
Filed Jan 31, 2008AL

2004 LEXUS RX 330 THAT HAS BEEN TAKEN TO DEALER ON SEVERAL OCCASIONS CONCERNING THE VIBRATING THE CAR DOES AT SPEEDS OF 65MPH OR MORE. THE CARE DOES NOT DO IT ALL THE TIME AND RARELY DOES IT IN WITHIN CITY MILES. BUT ONCE ON THE HIGHWAY, THE VEHICLE STARTS VIOLENTLY VIBRATING WHICH MAKES IT HARD TO TRY AND KEEP THE CAR STEADY ON THE HIGHWAY. THE SOUND OF THE ENGINE CHANGES AND THE SPEED DROPS DOWN TO AROUND 60 WHILE THE EPISODE OCCURS AND THEN OUT OF THE BLUE IT CLEARS AND THE CAR DRIVES NORMAL. I HAVE CONTACTED LEXUS REGARDING THE PROBLEM AND THE DEALERSHIP CLAIMS THEY CANNOT FIND ANYTHING. I WANT THIS INFORMATION ON RECORD IN CASE OF AN ACCIDENT AND SOMETHING HAPPENED TO ME WHILE DRIVING THIS CAR OR TO SOMEONE ELSE AS A RESULT OF THE VIBRATING EPISODES. LAST OCCURRENCE WAS JANUARY 21, 07. I HAVE NOT BEEN BACK ON THE HIGHWAY SINCE THEN BUT OCCURRENCE WAS ALSO ON DEC 17 WHILE ON THE HIGHWAY, AUG WHILE ON THE HIGHWAY, MAR, MAY, JULY ALL WHILE ON THE HIGHWAY, IT EVEN OCCURRED IN FEB AFTER PICKING IT UP FROM THE DEALER AND THE PROBLEM WAS SUPPOSEDLY TAKEN CARE OF. I DON'T KNOW WHAT ELS TO DO HERE BUT REPORT THE PROBLEM TO YOU ALL. *TR

Unknown or Other
Filed Nov 27, 2007OH

QUESTIONS ON ANY RECALLS FOR 2004 LEXUS RX330. CONSUMER IS ASKING IF THERE IS ANY RECALLS FOR ON THE 2004 LEXUS RX330. *KB

Visibility › Defroster/Defogger/Hvac System
Filed Nov 14, 200748,000 milesFL

IN HEAVY RAIN, WITH DEFOGGER TURNED ON TO KEEP WINDOWS CLEAR, IF THE CAR HITS A LARGE PUDDLE, THE AC SHUTS DOWN AND THE DEFROSTER STARTS BLOWING HOT, MOIST AIR. ALL WINDOWS FOG OVER IMMEDIATELY. NO WAY TO CONTINUE DRIVING. AC CAN ONLY BE RESTARTED BY TURNING IGNITION OFF THEN BACK ON. THIS HAPPENED ON LOCAL ROADS SEVERAL TIMES, THEN IN MID AUGUST 2007, IT HAPPENED ON THE INTERSTATE AT APPROXIMATELY 70 MPH. I HAD TO PULL OVER TO THE GRASS MEDIAN BY ROLLING DOWN THE DRIVERS WINDOW AND STICKING MY HEAD OUT INTO THE RAIN. AFTER TURNING IGNITION OFF AND ON, THE DEFROSTER WORKS AGAIN. LEXUS DEALER REPORTS THAT THIS IS NORMAL OPERATION DESIGNED TO PROTECT THE ENGINE IN CASE THE AC COMPRESSOR LOCKS UP. THEY REFUSE TO CORRECT THE SITUATION. I NO LONGER DRIVE THE CAR IN THE RAIN. THIS IS AN EXTREME SAFETY HAZARD. *TR

Power Train › Automatic Transmission
Filed Sep 13, 200761,000 milesFL

UPON ACELLERATION, THIS VEHICLE SOMETIMES HESITATES AND AT TIMES ALMOST CAUSING AN ACCIDENT. I HAVE TAKEN THIS TO THE LEXUS DEALERSHIP AND THEY ARE AWARE OF IT. THEY SAY THERE IS NO FIX. I WAS TOLD TO USE PREMIUM GAS, AND I HAVEBEEN TOLD THAT THE NEW SOFTWARE IS IN AND THAT IS ALL THEY COULD DO.

Power Train › Automatic Transmission
Filed Aug 16, 2007NC

ON SEVERAL OCCASIONS, I GET A LOT OF HESITATION IN THE TRANSMISSION DURING HIGH SPEED DRIVING ON THE FREEWAY AND ALSO DRIVING IN THE CITY. THERE HAS BEEN TIMES WHEN I TRY TO ACCELERATE AND THE TRANSMISSION STRUGGLES TO INCREASE IN SPEED AND CHOKES UP BUT IT DOESN'T CUT OFF. I'VE NOTICED THAT WHEN I DRIVE ON THE FREEWAY AT SPEEDS OF 55 OR 60 AND TRY TO INCREASE THE ACCELERATION, THE VEHICLE WILL NOT ACCELERATE WHEN YOU PRESS ON THE GAS PEDAL. IT WILL TAKE 5-10 SECONDS TO THINK ABOUT INCREASING AND THEN IT REVVS UP IN RPMS AND THEN JUST KICKS IN. YOU CAN HEAR THE ENGINE MAKING ALL OF HESITATION NOISE AND ALSO SEEING THE HESITATION ON THE RPM AND SPEEDOMETER READING. I'VE TAKEN THIS ISSUE INTO THE DEALERSHIP SEVERAL TIMES AND THEY TOLD ME THAT IS OPERATING PER THE DESIGN SPECIFICATIONS AND THAT IT IS NOT OUT OF SPECS. THEY THEN TELL ME THAT THERE IS AN UPDATE TO THE TRANSMISSION SOFTWARE SO THEY SUPPOSEDLY UPDATE IT TO OPERATE BETTER. I HAVE NEVER SEEN A DIFFERENCE AFTER THE UPDATE. *JB

Visibility › Defroster/Defogger/Hvac System
Filed Jul 30, 200747,500 milesFL

TRANSMISSION HESITATION ON 2004 LEXUS RX330 NEARLY RESULTED IN HIGH SPEED ACCIDENT ON SEVERAL OCCASIONS. ON JULY 14, 2007 WHILE MERGING FROM I-75 IN TAMPA ON RAMP INTO RUSH HOUR TRAFFIC, THE LEXUS AT FIRST FAILED TO SLOW (TO MATCH SPEEDS) WHEN GAS PEDAL WAS RELEASED, THEN WHEN THE PEDAL WAS DEPRESSED TO ACCELERATE AFTER THE MERGE (TRAFFIC FLOW WAS ERRATIC), IT FAILED TO ACCELERATE FOR ABOUT 2 SECONDS, AND WE HAD TO DRIVE OFF THE PAVEMENT TO AVOID A REAR END COLLISION. WE HAVE REPORTED THE TRANSMISSION HESITATION PROBLEM TO LEXUS 5 OR MORE TIMES SO FAR, AND THEY SAY IT IS OPERATING AS DESIGNED. THIS SITUATION IS HAZARDOUS UNDER CERTAIN COMMON TRAFFIC CONDITIONS. THE JULY 14, 2007 INCIDENT WAS ONE OF SEVERAL WHERE WE NEARLY HAD A SERIOUS ACCIDENT BECAUSE OF THE TRANSMISSION DELAY. *TR UPDATED 01/09/08. *LJ THE CONSUMER STATED IN HEAVY RAIN DEFOGGER TURNED TO KEEP WINDOWS CLEAR. WHILE DRIVING IF VEHICLE HITS A LARGE PUDDLE A/C WILL TURN OFF AND NO WAY TO RESTART THE A/C OTHER THAN TO TURN THE IGNITION OFF. UPDATED 12/12/07 *TR

Tires
Filed Apr 16, 2007NC

NOISE, THUMPING, STEERING VIBRATION CAUSED BY GOODYEAR EAGLE RS A TIRES ON 2004 LEXUS. AFTER READING ABOUT OTHER COMPLAINTS, ETC. CONCERNED ABOUT SAFETY OF TIRES.*AK

Seat Belts › Rear/Other
Filed Apr 5, 200740,000 milesFL

TL*- THE CONTACT OWNS A 2004 LEXUS RX330. HE STATED THAT THE SEAT BELT IN THE BACK SEAT WON'T RELEASE. THERE WAS RECALL #06V023000. THE DEALER STATED THAT IT WOULD TAKE A WEEK TO GET THE PART FOR THE RECALL, BUT THE CONTACT HAS BEEN WAITING FOUR MONTHS. HE FELT THE WAIT WAS TOO LONG. THE VEHICLE CURRENTLY HAS 40,000 MILES. *AK

Power Train › Automatic Transmission
Filed Feb 28, 200759,489 milesAL

I OWN A 2004 LEXUS RX330. SINCE I HAVE OWNED IT, THERE HAS BEEN A POWER "FADE" WHEN I MAKE SUDDEN SPEED CHANGES USUALLY FROM A SLOW DOWN TO QUICK ACCELERATION--SAY A LANE CHANGE TO AVOID SLOWER TRAFFIC. THERE IS APPROXIMATELY 2 OR 3 SECONDS WHEN THERE IS NO RESPONSE FROM PRESSING THE ACCELERATOR. IT FEELS LIKE ALL POWER FALLS AWAY. I AM LEFT LIKE A SITTING DUCK UNTIL THE VEHICLE DECIDES WHAT TO DO WITH MY COMMAND. IF I AM CROSSING A MEDIAN, I MUST ALLOW FOR THIS DELAY. HOWEVER, IF I HAVE TO CHANGE LANES TO AVOID ANOTHER VEHICLE MAKING AN UNSIGNALED TURN OR SUDDEN STOP, I AM PUTTING MYSELF AND OTHERS IN DANGER BECAUSE I CANNOT COUNT ON HAVING THE POWER TO AVOID THE VEHICLE IN FRONT OF ME BY CHANGING LANES AND THEN I RISK AN INCIDENT IN TRYING TO MATCH THE SPEED OF THE VEHICLE THAT IS NOW BEHIND ME. I HAVE ADDRESSED THIS WITH LEXUS ON SEVERAL OCCASIONS INCLUDING ONE TRIP WHERE I DEMANDED THAT THE MASTER MECHANIC RIDE WITH ME. HE EXPLAINED THAT LEXUS IS AWARE AND THAT IT IS A COMPUTER PROBLEM FOR WHICH THERE IS NO PATCH AVAILABLE. AS OF TODAY, THERE IS STILL NO CURE. THE LAST UPDATE MY VEHICLE RECEIVED WAS IN SEPT 2006. *NM

Power Train › Automatic Transmission
Filed Sep 26, 200610 milesCA

2004 RX 330, STILL HAVING TROUBLE FROM DAY 1. I ALMOST GOT SLAMMED INTO BY A TRUCK 2 DAYS AGO. THE HAVE FLASHED THE COMPUTER, FOR TRANSMISSION HESITATION, BUT INSIST IT IS PERFORMING THE WAY IT WAS INTENDED. IT IS A DESIGN FLAW, AND LEXUS WON'T DO ANYTHING ABOUT IT! SOMEONE IS GOING TO BE KILLED! THIS IS VERY SERIOUS, IT HAPPENS AT ABOUT 20 MPH, WHEN YOU NEED TO ACCELERATE TO GET ON FREEWAY, ETC, IT WILL HESITATE, AND ACT LIKE IT DIED, OR REVS UP, AND DOES NOTHING. THEN YOU LET OFF PEDAL AND HIT IT AGAIN, AND IT HESITATES A SEC THEN GOES. I ALREADY HAVE BEEN TO THE DEALER 6 TIMES FOR THIS, AND CALLED 80025LEXUS TWICE, AND THEY ARE NOT DOING A RECALL THEY SAY. IT IS PERFORMING TO THE SPECS OF THE TRANSMISSION. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Lexus RX330 → · Every RX330 year → · How the figures are calculated →