2013 Lexus GS 350

Defect. Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy. Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013 Lexus GS 350 vehicles manufactured June 8, 2012, through December 26, 2012. In the affected vehicles, the switch that senses the amount of pressure that the driver is applying to the brake pedal may fail.

Risk. If the switch fails, the vehicle may begin braking without the driver's input, and without illuminating the brake lights, increasing the risk of a crash.

Remedy. Toyota will notify owners, and dealers will replace the brake pedal support assembly which includes the brake pedal load sensing switch, free of charge. Toyota sent owners an interim notification letter in late June 2014 to advise owners of the recall. Owners received a second letter after the remedy parts were available in mid-July. Owners may contact Toyota customer service at 1-800-331-4331.

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2013 LEXUS GS350 VEHICLES, MANUFACTURED FROM DECEMBER 12, 2011, THROUGH FEBRUARY 7, 2012. THE STEERING CONTROL ELECTRONIC CONTROL UNIT (ECU) PROGRAMMING FOR THE VARIABLE GEAR RATIO STEERING (VGRS) SYSTEM COULD CAUSE THE STEERING WHEEL TO BECOME OFF-CENTERED WHEN RESTARTING IMMEDIATELY AFTER THE VEHICLE IS PARKED WITH THE STEERING WHEEL TURNED.

Risk. IF THIS OCCURS, THE DRIVER MAY NOT REALIZE THAT THE STEERING WHEEL IS OFF-CENTERED WHEN PULLING FROM A PARKED POSITION, THE VEHICLE COULD MANEUVER IN AN UNEXPECTED DIRECTION, RESULTING IN A CRASH.

Remedy. TOYOTA WILL NOTIFY OWNERS, AND LEXUS DEALERS WILL UPDATE THE VGRS SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 7, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

AS I WAS DRIVING IN THE EARLY MORNING, I OPENED THE MOONROOF. 5 MINUTES LATER I DECIDED TO CLOSE IT BECAUSE IT GOT COLD FAST IN THE CAR. UPON CLOSING, THE MOONROOF GLASS SELF EXPLODED AS I WAS DRIVING 40-45MPH. THE GLASS WAS EVERYWHERE. I HAD TO IMMEDIATELY PULL OVER AND ASSES WHY AND WHAT HAD HAPPENED. NOTHING HIT IT, NOTHING FELL ON IT, ALL I DID WAS OPEN AND CLOSE IT AND IT EXPLODED. AFTER FURTHER RESEARCH ONLINE, I REALIZED I WASN'T THE ONLY ONE THAT THIS HAS HAPPENED TO. I DECIDED TO SUBMIT MY COMPLAINT AS THIS IS A VERY SCARY AND DANGEROUS ISSUE.

MY AC COMPRESSOR HAS GONE OUT IN THIS CAR, IT IS ON BACKORDER THEY SAY BUT ITS BEEN TWO WEEKS IN ADDITION I HAVE CALLED SEVERAL LEXUS DEALERSHIPS INCLUDING THE MAIN LEXUS COMPANY AND THEY DONT HAVE ANY IN STOCK AND OVER 20+ ON BACK ORDER WHICH CLEARLY INDICATES THERE IS A FAULT IN THEM. I HAVE GONE 2 WEEKS WITH NO AC AND IM IN OKLAHOMA WHERE ITS 90+ DEGREE WEATHER

MY SUNROOF EXPLODED WHILE I WAS DRIVING DOWN A RESIDENTIAL STREET. I WAS DRIVING AT A SPEED OF 30MPH. I WAS THE ONLY CAR ON THE STREET WHEN I HEARD A LOUD POP; IT SOUNDED LIKE A SHOTGUN. AFTERWARDS, I HEARD A CACKLING SOUND COMING FROM THE TOP OF MY CAR. AS A MADE A COMPLETE STOP AT A RED LIGHT, I MOVED MY VISOR TO MY SUNROOF BACK AND ALL I SAW WAS SHATTERED GLASS. I IMMEDIATELY CLOSED THE VISOR TO MY SUNROOF. IT WAS THE MOST FRIGHTENING EXPERIENCE OF MY LIFE. MY SUNROOF EXPLODED AND NOW IT'S SHATTERED TO PIECES. I MADE IT HOME, BUT I CANNOT DRIVE MY CAR.

TODAY WHILE DRIVING DOWN A RESIDENTIAL STREET AT 30MPH, MY SUNROOF EXPLODED. UPON STOPPING AT A RED LIGHT, I OPENED MY SUNROOF VISOR A LITTLE, AND I OBSERVED MY SUNROOF WAS SHATTERED. IT WAS A LOUD POP, IN COMPARISON TO THE SOUND OF A SHOTGUN.

INFOTAINMENT NOTIFICATIONS ENTIRELY OBSCURE REAR CAMERA VIEW OF CARS. THIS IS TRUE OF ALL TOYOTA A D LEXUS MODELS USING THE INFOTAINMENT SYSTEM.

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE COLLIDED WITH AN INDIVIDUAL IN A WHEELCHAIR. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND LOWER BACK. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT WAS NOT SURE IF THE INDIVIDUAL SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR BODY REPAIRS. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. UPON INSPECTION, THE CONTACT DISCOVERED THAT FUEL WAS LEAKING FROM THE REAR OF THE VEHICLE. IN ADDITION, THE TRUNK COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,000.

THE DEALER SAID MY CAR HAVE NO RECALL IN TRY TO SALE ME A GAS CAP FOR 800 DOLLARS

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT NOTICED AN INTERMITTENT FUEL LEAK IN THE REAR OF THE VEHICLE. IN ADDITION, THE STEERING WHEEL VEERED TO THE LEFT, AND THE SUSPENSION WAS UNSTABLE. WHILE OPERATING THE STEERING WHEEL, THE VEHICLE HESITATED AND SUDDENLY BRAKED WITHOUT WARNING. THE DEALER (LEXUS SANTA MONICA, 1501 SANTA MONICA BLVD, SANTA MONICA, CA 90404, (424) 231-6601) STATED THAT THE INJECTOR SEALS NEEDED TO BE INSPECTED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER HAD NOT ISSUED A RECALL FOR THE FUEL SYSTEM. A TSB WAS ISSUED ON JANUARY 16, 2018 (L-TT-0237-18), WHICH AFFECTED 150 PRODUCTS, 1 BRAKE RECALL, 1 STEERING RECALL, 5 STEERING TSBS, AND 1 TSB FOR THE SUSPENSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2013 LEXUS GS 350. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COST OF THE REPAIR WAS MORE THAN THE COST OF THE VEHICLE; THEREFORE, THE VEHICLE WAS DEEMED DESTROYED. THE CONTACT SUSTAINED A BACK INJURY THAT REQUIRED MEDICAL ATTENTION THE FOLLOWING DAY. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 49,800.

REAR BRAKES WERE STICKING AND SQUEAKING. DEALER INSPECTED AND FOUND REAR CALIPER SLIDES SEIZED CAUSING REAR BRAKE PADS TO GET WORN TO 0 MM. CAR ONLY HAS 12K MILES. WHEN ASKED WHY, WAS TOLD, BECAUSE YOU DON'T DRIVE ENOUGH MILES PER YEAR.

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT STATED THAT THE START ENGINE BUTTON AND THE RADIO BUTTON WERE DEFECTIVE. THE BUTTONS WERE CLOSE TOGETHER, WHICH CAUSED THE CONTACT TO DEPRESS THE START ENGINE BUTTON AND SHUT OFF THE ENGINE WHILE DRIVING 35 MPH. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE ROAD SHOULDER AND RESTART THE ENGINE. THE DEALER ADVISED THAT THE ISSUE COULD NOT BE CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,100.

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL BEFORE SPINNING OUT. THE SPEED OF THE VEHICLE EXCEEDED 100 MPH. THE DRIVER SUSTAINED INJURIES TO THE FACE AND THE FRONT PASSENGER SUSTAINED A LEFT KNEE INJURY. A POLICE REPORT WAS FILED AND MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. UPDATED 11/06/15*LJ

AS THE CAR WAS PULLING OUT OF THE DRIVING SPOT AND MAKING ITS WAY, SEVERE BLACK ICE WAS PREVENTING CONTROL. THE CAR SEEMED TO HAVE ACTIVATED SOME ANTI-SKIDDING MECHANISM. THE CAR WAS STOPPED THEN. FROM A RESTING, ZERO SPEED POSITION, THE CAR SLID ON BLACK ICE ABOUT A FOOT OR LESS AND WAS STOPPED BY A SIDE IMPACT BETWEEN THE RIGHT WHEEL AND THE CURB. THE CAR WAS THEN DRIVEN BACK A FEW FEET TO ITS PARKING SPOT AND PARKED BECAUSE OF WEATHER CONDITIONS. UPON CLEARING AND DRIVING AGAIN, SOMETHING WRONG SEEMED TO HAVE HAPPENED TO THE STEERING. THE CAR WAS DRIVEN SLOWLY AND CAREFULLY TO THE DEALER WHO DETERMINED THAT THERE WAS DAMAGE TO THE TIE RODS (BENDING) AND THE STEERING COLUMN, DAMAGE IN EXCESS OF $5,200. THIS IS COMPLETELY UNJUSTIFIED BY THE EVENT AND POINTS TO A DANGEROUS FLAW IN THE CAR - EITHER DESIGN OR MATERIAL. AN INSPECTOR PULLED THE CRASH DATA FROM THE CAR BUT LEXUS IS NOT AVAILABLE TO EXPLAIN IT TO US, INDICATING IT MAY TAKE 30 DAYS FOR THEIR ANALYSIS. IN THE MEANTIME, THE LEXUS DEALER NEEDS HIS LOANER CAR BACK. MOST IMPORTANTLY, THIS CAR ENDANGERS LIVES AND THE MODEL SHOULD BE IMMEDIATELY PULLED OUT OF CIRCULATION. LEXUS IS NOT BEING APPROPRIATELY RESPONSIVE. *TR

SAFETY RECALL SENT MAY 22 2014 REGARDING BRAKE PEDAL LOAD SENSING SWITCH. AFTER SEVERAL CALLS AND ATTEMPTED APPOINTMENTS LEXUS STATES THEY DO NOT HAVE THE PART TO FIX THE DEFECTIVE DEVICE AND I NEED TO WAIT UNTIL PART IS AVAILABLE. CURRENTLY 8 MONTHS AND COUNTING WITHOUT A FIX IN PLACE. *TR

CONTINUED PROBLEM WITH THE BRAKES LOUD GROWLING NOISE WHEN LIGHT FOOT PRESSURE IS APPLIED OR LET UP AND THE CAR IS STOPPED. WAS INFORMED BY THE DEALER THAT IS NORMAL FOR ALL NEW LEXUS MODELS. IT APPEARS TO ME THAT THE DEALER DOES NOT WANT TO ADDRESS THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V270000 (BRAKES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WOULD NOT BECOME AVAILABLE UNTIL MID AUGUST OF 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON JULY 14, 2014, I WAS DRIVING AT 70 MILES PER HOUR IN THE MIDDLE LANE OF A BUSY INTERSTATE WHEN THE ENGINE OF OUR LEXUS GS 350 UNEXPECTEDLY SHUT DOWN. DESPITE HEAVY TRAFFIC, I WAS ABLE TO PULL OVER, WITHOUT INCIDENT, INTO THE MEDIAN EMERGENCY LANE WHERE THE CAR CAME TO A HALT. I CALLED THE DEALERSHIP AND WAS ADVISED BY THE SERVICE DEPARTMENT THAT IT WOULD HAVE IT TOWED TO THEM. I WAS ALSO INFORMED THAT NO LOANER VEHICLE WAS AVAILABLE. BECAUSE I WAS EN ROUTE TO PICK UP FAMILY ARRIVING SOON AT THE AIRPORT, I RESTARTED THE CAR AND WAITED SEVERAL MINUTES TO ENSURE THE ENGINE KEPT RUNNING. I WAS ABLE TO PROCEED, PICK UP FAMILY, AND RETURN. THE FOLLOWING DAY, THE DEALERSHIP PICKED UP THE CAR FOR EVALUATION. THE CAUSE OF THE ENGINE SHUT DOWN HAS NOT BEEN DETERMINED AT THIS TIME. *TR

ON 8/22/13 , I WAS DRIVING ON THE STREET ABOUT 30 MILES PER HOUR . THE CAR WAS BRAKED AND LOCKED UP ALL BY IT SELF . MY FOOT WAS ON THE ACCELERATOR AT THE TIME AND NOT ON THE BRAKE . THE BRAKE LIGHT LITE UP ON THE DASH BOARD AND THE I PRESS THE ACCELERATOR BUT THE CAR WOULD NOT MOVE . WHEN I PUT MY FOOT ON THE BRAKE PADDLE , THE CAR WOULD GO UNTIL IT HIT ABOUT 10 MILES PER HOUR THEN LOCKED UP AGAIN . I HAD IT TOWED TO THE LEXUS SERVICE CENTER AROUND 10 PM . THE SERVICE CENTER WAS CLOSED BUT THE BRAKE UNLOCKED BY ITSELF . I DROVE HOME AND DRIVE TO THE LEXUS DEALER NEXT DAY . LEXUS SERVICE DROVE THE CAR OVER 100 MILES AND CAN NOT FIND THE PROBLEM . ON 9/5/2913 AROUND 8:30 PM , THE CAR LOCKED UP AGAIN . NEXT DAY , THE CAR WAS WORKING OK . 9/7/13 AROUND 11:30 AM , I WAS DRIVING 65 MPH ON THE 605 FREEWAY . THE BRAKE LOCKED UP AGAIN . I WAS ALMOST REAR ENDED . TOW TO CERRITOS LEXUS DEALER , THEY CALL ME AND COULD NO FIND ANY PROBLEM . THEY INSISTED THE CAR IS SAFE . 9/12/13 , THE CAR LOCKED UP AGAIN ON THE WAY HOME . *TR

TL* THE CONTACT OWNS A 2013 LEXUS GS350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE LOW BEAM HEADLIGHTS FAILED TO PROJECT ADEQUATE ILLUMINATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE HEADLIGHTS COULD NOT BE READJUSTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 12/4/13*CN