Owners filed 8 complaints about this vehicle with federal regulators, most often about the vehicle speed control › accelerator pedal. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Vehicle Speed Control › Accelerator Pedal
2
2
0
0
Vehicle Speed Control
1
0
0
0
Tires
1
0
0
0
Service Brakes
1
1
0
0
Power Train
1
0
0
0
Fuel/Propulsion System
1
0
0
0
Exterior Lighting › Headlights
1
0
0
0
3 safety recalls
Part 573 reports
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings18V432000
Filed Jun 26, 2018114,998 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.
Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy. Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings14V647000
Filed Oct 15, 2014422,509 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Engine13V395000
Filed Sep 4, 2013101,584 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the 2GR-FSE engine, use bolts to secure the housing and sprocket of the Variable-Valve Timing (VVT) system gear assembly. These bolts could become loose due to abnormal impacts generated within the gear assembly immediately after a cold start-up.
Risk. The loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash.
Remedy. Toyota will notify owners, and Lexus dealers will replace the VVT unit free of charge. Owners may contact Toyota at 1-800-331-4331.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Jun 27, 2019155,000 milesCA
TL* THE CONTACT OWNS A 2009 LEXUS GS 350. WHEN ACCELERATING, THE CONTACT DETECTED AN ABNORMAL ODOR ENTERING THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V432000 (FUEL SYSTEM, GASOLINE) AT THE END OF AUGUST 2018, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO COLISEUM LEXUS OF OAKLAND (LOCATED AT 7273 OAKPORT ST, OAKLAND, CA 94621, (510) 858-2658), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 155,000.
Service BrakesCrash
Filed Feb 8, 201474,750 milesPA
2009 LEXUS GS 350. CONSUMER STATED THE FIRST TIME HE EXPERIENCED SUDDEN ACCELERATION, HE WAS PULLING OUT OF HIS DRIVEWAY, WHEN THE VEHICLE SURGED FORWARD UNCONTROLLABLY. HE APPLIED THE BRAKE, BUT COULD ONLY STOP THE VEHICLE BY PUTTING THE TRANSMISSION GEAR INTO NEUTRAL. FORTUNATELY, THERE WAS ADEQUATE SPACE AND TIME TO TAKE ACTION AND AVOID AN ACCIDENT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE SECOND EVENT TOOK PLACE NEARLY A YEAR LATER, AS THE CONSUMER WAS PULLING INTO A PARKING SPACE, WHEN THE VEHICLE SUDDENLY SURGED FORWARD UNCONTROLLABLY. I'M QUOTING AN EXCERPT FROM ANOTHER REPORT THAT I FOUND DOCUMENTED ON YOUR WEBSITE WHICH IS ALMOST THE EXACT SAME HISTORY AS MINE. THE ONLY DIFFERENCE IS THE LAST AND MOST RECENT EPISODE RESULTED IN A MINOR CRASH. I WAS GOING TO WORK IN PHILA ON A TUES MORNING AT ABOUT 6:45 WHEN I SAW THE CAR IN FRONT OF ME STOPPING FOR A RED LIGHT AND PROCEEDED TO BRAKE, ONLY TO HAVE THE CAR LURCH FORWARD WHEN I HAD MY FOOT FULLY DEPRESSING THE BRAKE AND THE SPEED HAD ALREADY DECLINED TO ABOUT 5 MILES PER HOUR. MY FRONT BUMPER MADE CONTACT WITH THE REAR OF THE CAR IN FRONT AND AFTER COMING TO A COMPLETE STOP, AGAIN SURGED FORWARD TO HIT THE CAR A SECOND TIME. BOTH DRIVERS GOT OUT TO EXAMINE IF THERE WAS ANY DAMAGE AND FINDING NONE EXCEPT FOR A POSSIBLE MINOR SCRATCH TO THE REAR BUMPER OF THE CAR I HIT, WE DECIDED NOT TO FILE A POLICE REPORT. THE WEATHER THAT MORNING WAS BITTERLY COLD BUT THE RECENT
Vehicle Speed Control › Accelerator PedalCrash
Filed Dec 20, 2011NY
2009 LEXUS GS 350. CONSUMER STATES UNINTENDED ACCELERATION ON SEVERAL OCCASIONS. *TGW THE CONSUMER STATED THE FIRST TIME HE EXPERIENCED SUDDEN ACCELERATION, HE WAS PULLING OUT OF HIS DRIVEWAY, WHEN THE VEHICLE SURGED FORWARD UNCONTROLLABLY. HE APPLIED THE BRAKE, BUT COULD ONLY STOP THE VEHICLE BY PUTTING THE TRANSMISSION GEAR INTO NEUTRAL. FORTUNATELY, THERE WAS ADEQUATE SPACE AND TIME TO TAKE ACTION AND AVOID AN ACCIDENT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE SECOND EVENT TOOK PLACE NEARLY A YEAR LATER, AS THE CONSUMER WAS PULLING INTO A PARKING SPACE, WHEN THE VEHICLE SUDDENLY SURGED FORWARD UNCONTROLLABLY. THE CONSUMER DID NOT HAVE TIME OR ADEQUATE SPACE AND CONSEQUENTLY, HE STRUCK A BIKE RACK AND SEVERAL BICYCLES. A POLICE REPORT WAS FILED. THE THIRD EVENT HAPPENED LESS THAN 24 HOURS AFTER PICKING THE VEHICLE UP FROM THE REPAIR SHOP. THE CONSUMER WAS BRAKING TO SLOW DOWN AS HE WAS COMING OFF A BRIDGE RAMP. ABOUT TWO-THIRDS OF THE WAY DOWN, THE VEHICLE BEGAN TO SURGE ONCE MORE. HE INADVERTENTLY STUCK THE SIDE OF AN UNOCCUPIED PARKED TRUCK TO AVOID REAR-ENDING A CAR WAITING THE TURN OF A TRAFFIC LIGHT. THE POLICE REPORT STATED THE PROBLEM WAS DUE TO A DEFECTIVE ACCELERATOR PEDAL. THE CONSUMER STATED HE PAID AN EARLY TERMINATION FEE OF $3,000 AND RETURNED THE VEHICLE TO LEXUS. *JB UPDATED 01/05/12.
Vehicle Speed Control
Filed Feb 4, 2011CA
2009 LEXUS GS350. CONSUMER STATES THAT CRUISE CONTROL DOES NOT WORK WHEN GOING UP OR DOWN A HILL OR INCLINE. *KB THE DEALER INFORMED THE CONSUMER THAT WAS THE WAY THE CRUISE CONTROL WORKED ON THE VEHICLE AND IT WOULD NOT WORK WHILE GOING UP OR DOWN A HILL, BUT THE VEHICLE WOULD ACCELERATE OR DECELERATE DEPENDING UPON WHETHER THE VEHICLE WAS TRAVELING UP OR DOWN AN INCLINE. THE CONSUMER STATED ON THREE OCCASIONS, WHEN THE BRAKE PEDAL WAS RELEASED THE VEHICLE ACCELERATED BEFORE CONTACT WAS MADE WITH THE GAS PEDAL.
Power Train
Filed Jan 8, 20119,500 milesCA
LEXUS GS350: EXPERIENCING ONGOING ENGINE KNOCKING NOISES DURING STARTUP, IDLE, AND STOP LIGHT SITUATIONS. DEALER SERVICE ASSURED THAT IT WAS NORMAL OPERATION, HOWEVER THE NOISES DID NOT COME UNTIL ABOUT 9500 MILES. IT DOES NOT SOUND NORMAL.
Tires
Filed Mar 24, 20106,224 milesNJ
TL*THE CONTACT OWNS A 2009 LEXUS GS350 EQUIPPED WITH DUNLOP SPORT P225/50/R17 TIRES. THE CONTACT NOTICED THAT THE FRONT PASSENGER AND REAR DRIVERS SIDE TIRES DISPLAYED BLISTERS ON THE SIDEWALLS. THE DEALER STATED THAT THE TIRES NEEDED TO BE REPLACED AT THE CONTACTS EXPENSE. THE TIRES WERE NOT REPLACED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 6,224. THE VIN AND DOT NUMBERS WERE UNAVAILABLE WHEN THE COMPLAINT WAS FILED.
Vehicle Speed Control › Accelerator PedalCrash
Filed Feb 17, 20102,000 milesCA
TL*THE CONTACT OWNS A 2009 LEXUS GS 350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IT ACCELERATED AND CRASHED INTO A GARAGE. THE CONTACT CALLED THE POLICE AND A REPORT WAS FILED. NO ONE WAS INJURED. THE FRONT PASSENGER SIDE OF THE VEHICLE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS THE CAUSE OF THE CRASH. THE FAILURE MILEAGE WAS 2,000. UPDATED 3/17/10 *CN UPDATED 06/14/10.*JB
Exterior Lighting › Headlights
Filed Nov 24, 20091,200 milesCT
TL*THE CONTACT OWNS A 2009 LEXUS GS350. THE HEADLIGHTS ARE SHINING TOO LOW TO THE GROUND. THE FARTHEST THEY SHINE IS 15 FEET IN FRONT HIM WHILE DRIVING AT NIGHT. THE DEALER STATED THAT THEY HAVE BEEN ADJUSTED AS FAR AS THEY CAN WITHIN THE NHTSA SPECIFICATIONS. THE FAILURE MILEAGE WAS 1,200. UPDATED 02/1710 *BF UPDATED 02/19/10.*JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 26, 2018. Source: NHTSA Office of Defects Investigation.