Owners filed 7 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
4
1
0
0
Visibility/Wiper
1
0
0
0
Fuel/Propulsion System
1
0
0
0
Engine
1
0
0
0
3 safety recalls
Part 573 reports
Fuel System, Gasoline › Delivery18V432000
Filed Jun 26, 2018114,998 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.
Risk. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy. Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings14V647000
Filed Oct 15, 2014422,509 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Engine13V395000
Filed Sep 4, 2013101,584 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the 2GR-FSE engine, use bolts to secure the housing and sprocket of the Variable-Valve Timing (VVT) system gear assembly. These bolts could become loose due to abnormal impacts generated within the gear assembly immediately after a cold start-up.
Risk. The loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash.
Remedy. Toyota will notify owners, and Lexus dealers will replace the VVT unit free of charge. Owners may contact Toyota at 1-800-331-4331.
What owners reported
Newest filings
Air Bags
Filed Feb 21, 2019CA
WHILE I WAS DRIVING MY LEXUS THE DRIVERS SIDE CURTAIN AIRBAG DEPLOYED WITHOUT ANY TYPE OF ACCIDENT OR INCIDENT. I ALSO HAVE DASH CAMERA VIDEO AT THE EXACT MOMENT THE AIRBAGS DEPLOYED. THIS WAS BEYOND FRIGHTENING TO HAVE THEM DEPLOY WITHOUT AN ACCIDENT. I CONTACTED LEXUS AND THEY DO NOT SEEM THAT CONCERNED. THERE IS SOME SERIOUS SAFETY DEFECT FOR THIS TO HAVE HAPPENED WITHOUT A CRASH. I CAN'T IMAGINE IF THE VEHICLE WAS MAKING A TURN BECAUSE WE WOULD NOT HAVE BEEN ABLE TO SEE. I WOULD NEVER WANT THIS TO HAPPEN TO ANYONE ELSE. NOW I HAVE TO PAY AROUND 5,000. TO FIX SOMETHING THAT I DID NOT CAUSE AND SEEMS LIKE A VERY SERIOUS SAFETY DEFECT. THE DEALER SERIOUSLY TOLD ME MY VEHICLE WAS OUT WARRANTY. I CONTACTED SCOTT MURPHY@TOYOTA CORPORATION AND HE CAN'T CONCEPTUALIZE THAT IT WAS NOT IN A COLLISION. AFTER SPEAKING WITH THEM I WONDER IF THIS HAS HAPPENED TO OTHERS AND THEY JUST SAID ' IT IS OUT OF WARRANTY'?? THANK YOU AND I HOPE NO ONE EVER HAS TO EXPERIENCE THERE AIRBAGS DEPLOYING WITHOUT AN ACCIDENT OR DEALING WITH LEXUS. THANK YOU.
Fuel/Propulsion System
Filed Oct 29, 2018CA
TL* THE CONTACT OWNS A 2010 LEXUS GS350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V432000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER, DOLAN LEXUS (7175 S VIRGINIA ST, RENO, NV 89511, 775-826-5050) WAS CONTACTED AND CONFIRMED THAT PARTS ARE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. PARTS DISTRIBUTION DISCONNECT.
Visibility/Wiper
Filed Apr 12, 201861,100 milesPA
TL* THE CONTACT OWNS A 2010 LEXUS GS 350. WHILE DRIVING APPROXIMATELY 50 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT CALLED AAA AND THEY CAME OUT AND TIGHTENED THE WIPER ARM NUTS AND BOLTS. THE VEHICLE WAS LATER TAKEN TO GERMAINE LEXUS OF EASTON WHERE IT WAS DIAGNOSED THAT THE WIPER ARM NUTS AND BOLTS WERE STRIPPED AND NEEDED TO BE REPLACED. THE WIPER NUTS AND BOLTS WERE TEMPORARILY REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V030000 (VISIBILITY/WIPER). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 61,100. *TT *TR
Air BagsCrash
Filed Jan 22, 2018MS
PROBLEMS WITH MY PASSENGER AIIRBAG NOT DEFLATING WHEN I HIT THE FRONT NUMBER OF MY CAR AT 35 MPH. CAR 🚗 WAS IN MOTION.
Air Bags
Filed Dec 30, 2016CA
TAKATA AIRBAG RECALL-- LEXUS HAS NOT OFFERED A FIX FOR THE RECALL OF THE FRONT PASSENGER AIRBAG RECALL. OUR ES 350 HAS BEEN RENDERED UNUSABLE SINCE WE CANNOT CARRY ANY PASSENGERS IN THE FRONT SEAT. LEXUS HAS NOT OFFERED TO DISABLE THE FRONT AIRBAG SO THAT SEAT CAN BE USED UNTIL THE RECALL IS COMPLETED. WE NEED ANOTHER VEHICLE IN THE INTERIM AND HAVE NOT BEEN OFFERED ONE BY LEXUS OR NEED THE FRONT AIRBAG DISABLED.
Air Bags
Filed May 11, 201690,000 milesIL
TL* THE CONTACT OWNS A 2010 LEXUS GS 350. WHILE THE VEHICLE WAS PARKED, THE HEADREST AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADREST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT PROVIDED.
Engine
Filed Dec 14, 201417,800 milesMD
I WAS PULLING INTO A PARKING SPACE, DRIVING VERY VERY SLOWLY, ABOUT 1 OR 2 MPH, AND MY VEHICLE EXPERIENCED UNINTENDED ACCELERATION, BOLTING FORWARD VERY ABRUPTLY. I WAS ABLE TO STOP THE CAR BY APPLYING EXTREME PRESSURE ON THE BRAKE FOR A FEW SECONDS. THE DEALERSHIP REVIEWED THE CAR AND SAID THERE WAS NOTHING WRONG. THEY SUGGEST THAT I MIGHT HAVE STEPPED ON THE BRAKE AND ACCELERATOR AT THE SAME TIME, WHICH THEY DID TO REPLICATE THE EXPERIENCE. HOWEVER, NOW THAT I HAVE HAD OPPORTUNITY TO CONSIDER THAT, I DON'T THINK I COULD HAVE EFFECTIVELY PRESSED BOTH SIMULTANEOUSLY TO ACHIEVE THAT ABRUPT ACCELERATION. IF THAT WERE POSSIBLE, AND IT HAPPENS MOSTLY IN LEXUS AND TOYOTA, IS IT A DESIGN FLAW WHICH MIGHT ENABLE THAT? *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 26, 2018. Source: NHTSA Office of Defects Investigation.