2020 Lexus ES350

Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Risk. If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy. Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

The safety features on my Lexus ES 350 2020 malfunctioned on 10/16/2022 •Cruise control with radar functionality to speed up, slow down or stop, based upon my speed setting did not work at that moment. It did work my entire trip, which was a drive to Tallahassee from our residence on Friday and our return trip home on Sunday, until the accident occurred just north of the Ft. Pierce exit. •The brake sensor, which causes your vehicle to stop with obstructions near the vehicle did not function. •Airbags did not deploy •Seatbelts did not “lock” at impact. When I realized that the safety features (radar and brake sensor) were not working, I slammed on the brakes, but nothing happened.

On Friday, June 03, 2022 as I was leaving the dealership in the 2020 Lexus ES 350 loaner vehicle, I put the car in reverse to back away from the wall, and then put the car from reverse into drive that resulted in it lurching forward momentarily. I did not hear the engine revving, probably because I wasn’t paying attention, but my partner who was seated next to me in the driver’s seat said he heard it. He suspected that the dealership loaned us the vehicle that had a similar issue that caused it to move forward. When I saw the definition of sudden unintended acceleration, I felt that it could be that. I didn’t think it was me. I drove the Lexus home, which was across the street from the dealership and no one drove it during the next few days. On Tuesday, June 07, 2022, we were scheduled for a medical appointment 80 miles away. My partner cancelled it but I decided to take the Lexus out to the store and there was no incident so the appointment was rescheduled for June 09. On Thursday, June 09, 2022 at about 11:30AM PDT, I brought the 2020 Lexus ES 350 loaner vehicle to a stop using the brake pedal. The car was about 12 feet from a landscaped island that separated two parking areas. I was looking to find a parking space that had tree shade. Without moving my foot off the brake, the engine began revving at the same time the Lexus sped forward on its own. I was fully cognizant of what I was doing and what was happening specifically because of what had occurred the Friday before. A

I always use cruise control whenever i drive because this would always makes me put on a safety automatic brake whenever i get close to the car next to me. But it seems like my automatic emergency brake is defective which Lexus Dealership denies on the inspection when i complain. A lot of times the automatic emergency brake does not work when i use it even when im backing up it suppose to stop but a lot of times im almost at thr brink of hitting something so i have to manually brake. I also texted this to my Lexus Assistant Manager in Lexus Glendale California branch and had it inspected by them but they’ve sit my car in the dealership and at the end of the day told me that its normal. Is it normal to hit a car next to you when youre expecting your car to stop automatically and it does not stop? Why do i have this feature and it doesnt work? I hope you can help me becaus ethis car is very expensive and yet it does not guarantee safety!

The DCM not working.. i did update and rest the DCM my Dealership and still not working

I WAS DRIVING ON FREEWAY 5 SOUTH, IN A CARPOOL LANE, ALL OF SUDDEN ANOTHER CAR SLAMMED TO MY REAR DOOR ON THE RIGHT SIDE, CAUSED MY CAR TO SPIN OUT OF CONTROL, WENT ACCROSS THE FREEWAY AND SLAMMED TO THE LEFT REAR WHEELS OF THE INCOMING 18 WHEELERS BIG RIG, BUT NONE OF THE AIRBAGS INSIDE THE BRAND NEW 2020 LEXUS ES 350 DEPLOYED TO PROTECT ACCUPANTS.