The contact owns a 2016 Kia Sorento. The contact stated that while reversing out of the garage, she noticed there was a puddle of oil on the ground. The vehicle was taken to the dealer and diagnosed with an engine oil pressure switch leak. The oil pressure switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that they would contact her back in 3 - 5 days. The contact related the failure to NHTSA Action Number: DP21002 (Engine, Engine and Engine Cooling). The failure mileage was approximately 78,000.
2016 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
The engine is burning oil per the dealership. This is a known problem with the vehicle, but the dealership claims it is not covered by warranty, nor has a recall been issued. I have to constantly add oil every 500-1000 miles. Other Kia engines have been recalled for this exact issue.
While my Kia Sorento had a chattering noise. When leaving home for an appointment l took the interstate and the chatter sound got louder about 10 minutes into driving. As I increased acceleration, the check engine light began to flash quickly and immediately The SUV started losing power and the engine stalled coasting long enough for me to pull to side of road. I tried to re-start the engine but it would not turn over to start. Twice in the past my husband took the SUV to Kia of Dayton Because car was losing oil with no warning light indicating it was low on oil. The mechanic explained there was a problem, he said that it had to be proven after a couple of oil changes and same problem occurred, which it has repeated twice. They said then they had to contact Kia for further instructions on how to proceed. The danger that affected my 91 year old Dad and myself is that we were stranded on a busy highway with no heat on a cold winter day. I had to find transportation to get my Dad home, because he takes blood thinner which causes him to get cold very easily.
Oil burns fast into catalytic converter. Dealer and corporation know of problem bit won't recall. Many people are complaining about the same thing. It's a safety fire Hazzard 🔥
Have a 2016 kia Sorento, 4 cylinder, 2.4 L engine with 74.5k miles. The ecu upgrade was performed in 2019. This month while driving, the engine lost power and the car would shudder. The oil dipstick showed no oil and the oil light and check engine lights were illuminated. The car was towed to the local dealership. The dealership mechanic found that cylinder #2 had only 30psi of pressure and 90% leakage and a possible burnt exhaust valve. Error code P030200 was also present. Their recommendation was to replace the engine. HOWEVER, they say these repairs are NOT covered by my extended warranty OR the lifetime warranty coverage resulting from the Kia Theta II class action lawsuit. I feel this engine failure is covered by the Kia engine class action lawsuit and the dealership and warranty company are not honoring the class action settlement.
My wife was driving to work when the engine lost power and started making a rattling noise. I took the vehicle to my trusted mechanic who informed me that the engine needs to be replaced due to excessive oil consumption. Not once did I receive any type of oil warning light on my dash informing me of an oil issue. My vehicle has almost 1,000 miles left before the next scheduled oil change. My engine is destroyed and it is going to cost 4,500 dollars to replace with a [XXX] engine from a SALVAGE YARD. But I have no other option because I cannot afford anything more. In December, three weeks before Christmas. This is unreal that this vehicle consumes that much oil. My car has 57,000 miles on it. It's basically new. Now I have to depreciate its value and probably reliability with an engine from a totaled car. Despicable. There NEEDS to be a recall on this and reimbursement to those who had to buy a new engine. Safety concerns: My wife drives my children to school every day in that car. Luckily it failed when they weren't inside. My wife had to drive the car miles home at an unsafe slow speed causing a road hazard. Components have not been inspected by the manufacturer yet but will be sent to Kia by my mechanic. NO WARNING LAMPS UNTIL MY ENGINE WAS TAKING ITS LAST BREATH ON THE WAY TO THE MECHANIC. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The 2016 Kia Sorrento we drove for 6 months, odometer reading under 82 000 mi had complete engine failure with no warning. It started to rattle when shifting to a new gear and completely broke down on the way to the dealership the next day. The Kia Dealer has confirmed the engine failed. We had no warning of engine issues.
My vehicle without any warning whatsoever, completely shut down while driving in interstate traffic. This was a very dangerous thing to happen while driving on a busy interstate. I was able to get to the side of the road but the vehicle would not start. I had my vehicle towed to my mechanics shop where he determined that the motor had failed due to cylinder/piston damage. I was denied coverage by KIA so my only choice was to pay my mechanic to replace the motor with a remanufactured motor at a cost of $9000.
My children and I were on the freeway, and when I pushed the accelerator, nothing happened. No rpm increase, no engine change…nothing. I have had my car looked at and diagnosed, and nothing alerts to being wrong. The screen said Engine Control System, the engine light came on, and I had to pull all the way over across 4 lanes of traffic on the freeway, without being able to accelerate. I pulled over, put the car in park, and waited about 10 minutes. I turned the car back on and everything was fine. I do not understand. This is a safety hazard!
Steering sticking, second time. Now they changed the rack and pinion. Thank God I had extended service warranty. $4000.00
I just bought my car in March of this year. It started overheating so I brought it to the mechanic where I was quoted $9,000 for a new motor. I still owe $17,000 on it. Was completely disrespected at the dealership by the service department. So now I’m stuck with a car that doesn’t drive and a huge loan I have to pay out. I was told that the oil level in my car was extremely low. I just recently had it changed and wasn’t due for over a month for another. No light sensor or anything went off.
I was driving 85 MPH on the interstate and my engine lights started flashing (no engine light or oil light prior to this) and started slowing down. I got to the shoulder of the interstate and my car was making a terrible knocking noise. I have owned this car for 3 months. There is a little over 87K on my car. I had the car towed to the nearest Kia dealership where I was told my engine was totaled. After paying 140.00 for a diagnostics report and being without a car for a whole month (keep in mind this is just for the report). I was quoted a total of 6,800 for them to fix my car. After further research I have found other people with the same issues with the engine. My engine is a 3.3L V6. In the previous lawsuit for Kia it only covers 2.4L engines where my engine is having the SAME issues. I should not have to pay for a new engine when this is a big issue with other consumers with the same car and engine type. Now im stuck paying on a car I CANT DRIVE until the 6800 is paid. I owe to much on my car for me to pay it off in full. This put me as well as everyone else on the interstate at risk and would have also put my children at risk if they were in the car. I am beyond irritated. As well as a given a whistleblower just coming out to state that these engines are not safe and kia and hyundai's neglect in keep their consumers safe. SOMETHING HAS TO BE DONE!
I just purchased my Kia Sorento in March of 2021. It doesn’t notify you when oil is LOW or OUT. Even with proper oil changes. Also the engine randomly started to overheat regardless that it’s barley got 107 miles on it. Of course there’s several recalls for this particular vehicle for the same issues but not for mine specifically. Insurance won’t cover wear and tear so now my cars in the shop for who knows how long with an extremely high bill expected.
The contact owns a 2016 Kia Sorento. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the contact was notified about a knocking in the engine. The contact was informed that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 103,000.
On October 28, 2021 the hood paint suddenly started to peel in large chunks. This occurred without warning as previously there was no peeling paint. These pieces stuck to the windshield and were a driving safety hazard as they obstructed clear view. This is evidence of a clear failure of the factory paint to properly stay adherred to the body of the car. This vehicle is available for inspection and photo evidence is also available. This problem has been confirmed by a local Kia dealership. There is also abundant evidence of this being an ongoing issue online in Kia Consumer forums. When reaching out to Kia Corporation directly we were given no assistance in rectifying this issue.
Engine failed while driving. No warning lights. Have to purchase a new used engine. Fan blower resister: only blows at high or not at all. Has been fixed once and is now an issue again.
Car failed while driving and now has a rod know and low oil
The contact owns a 2016 Kia Sorento. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer and an independent mechanic on separate occasions. The dealer and an independent mechanic diagnosed the vehicle with engine failure. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,459.
The steering wheel sticking while you turn left or right. In hwy it's hard to drive because you don't know how much pressure you have to put to adjust your vehicle on the road. If feel like you are losing your control of the vehicle.
On Saturday 10/23/2021, I picked up my car at Kia Ron Bouchard Lancaster MA. They explained to me that warranty coverage is only extended if the problem was presented in PI1802. That wasn't my problem. I contacted another Dan O'Brien Kia dealership in Norwood MA, and found that one of the problems that might have caused my car to malfunction was a safe recall that was not made and therefore I lost my warranty. But I went to Kia several times and they always said they didn't have the parts to recall. In the document it says that my car would have the rod bearing warranty if it were failing. Asking another dealership he explained to me if when I presented the oil consumption problem on 07/23/2021 the part could already have problems. What are the symptoms of a bad rod bearing: Low Oil Pressure - Many times when a bearing is beginning to fail (or has failed), you will noticed signs of decreased oil pressure. This is usually more evident upon first starting the vehicle. In many cases, a bad rod bearing will lead to a "check engine oil" light being displayed on the dash. (Problems that were happening in my car when I was at Kia on 07/23/2021). Another explanation that the dealership gave me is that my car was showing excessive oil consumption and burning of oil and a problem that may have been caused by the defect of the part of the safe recall (E-CVVT COVER AND MOTOR PLUG REPLACEMENT) that was not made, which as a result occurred the Misfire and the cylinder lost compression. E-C
Basically my car stalled on me while driving on the feeder of the freeway. I had all three of my children inside the car so luckily nothing bad happened when my car died. I had to tow my car to a mechanic who later informed me that my engine had pieces of metal inside it. He then explained that the dealership should replace our engine since there has been recalls for this same issue on Kia Sorento. At this point, I called the dealership and they refused to replace our engine and stated that I should of done a previous recall (an upgrade). I advised them that I never received any information in regards to a previous recall and I actually had went online a few months ago and checked for any recalls. My Mom had ran across a website and we all checked all of our vehicles for recalls. My Kia Sorento had no recalls. What is my next step to get the Kia Dealership to fix my vehicle? Ive already called the main number to Kia and they were no help either. Thank you for your help!!!
My car had no warning light on the vehicle. However while my husband was driving 80 MPH on the engine started making a loud noise and stalled on the interstate. After research and taking it in for a diagnosis test its came back that the engine is rapidly burning oil and did not notify us when we were low on oil. Since then I have researched and found a TON of other 2016 kia Sorento having the SAME EXACT ISSUE! However there is no recall for this! This is not only EXTREMTLY unsafe but also extremely expensive to fix for something that is not our fault but rather the manufacture. My husband knows how to react in situations like that but if it was me it would have not only put me in danger but also my children and any other drivers that were near me. This needs to be recalled especially due to the abundant amount of people with the same year and make of vehicle having the same exact problem. Do something to protect us as this is absolutely ridiculous that this big of an issue is not under recall. I am now coming out of pocket to fix this issue which is alot of money.
After accelerating from a stop, the engine started making a loud clunking noise and was losing power. The vehicle was towed to a certified Kia dealership where it was determined to be a rod bearing failure in the engine. The engine needs to be replaced and is not covered under any warranties due to a sensor not being updated. I was never notified of any recalls which the sensor update was. I have owned this vehicle for two years and was never notified of any recalls.
Car does not want to go when push gas pedal. It jumps around and the engine light is on
Excessive oil consumption, that is, more than 1 quart consumed every 1 thousand miles, beginning around 68,000 miles. At subsequent oil change (12/20, 72000), crankcase was nearly empty. Next 3000-mi oil change, engine dash indicators noted oil pressure issue - this was with 74000 miles on odometer. I added 2 quarts of oil to crankcase immediately. I took the vehicle to the dealership where I purchased vehicle (their 'service warranty' mandated I go to the original seller (Mitsuibishi)). I disagree with their findings. Mitsuibishi El Cajon performed the oil consumption test (Kia) reporting after 1000 miles, the oil consumption was in accord w Kia Technical Bulletin 222. However, I am adding 1 QT of manufacturer's recommended oil every 3 weeks and now change oil every 30 days. I cannot sell this vehicle in this state and when vehicles are in short supply. For a vehicle with currently 86000 mi, this is Unacceptable!
The contact owns a 2016 Kia Sorento. The contact stated that while depressing the brake pedal, the vehicle had experienced unintended acceleration causing the RPMs to increase and the vehicle to suddenly drive forward and almost crash. The contact indicated that the failure had occurred on several occasions. The vehicle was taken to the local dealer who was unable to duplicate the failure and no problem was found. The manufacturer was not yet notified of the failure. The failure mileage was 31,000.
Rear hatch locked and would not open from outside of vehicle. Released hatch with emergency release from inside of car per manual page 4-27. Hatch could then be manually opened and traveled up and down full range on automated open from exterior switch, key and driver's switch. However the hatch will not latch and opens when the vehicle is in motion.
Sunroof motor failed
The car is very bad for manufacture the gasket rocker is in bad conditions almost fired my car the oil is allot the liquid inside the my motor .is allo the noise , the dealer can responsibility for recall because kia close the recall is not fair my car is 2016 is dangerous for my family and for my kids almost pay for this car 25,000.00thousand dollars . am pay for the fixed yesterday 336.32, and the car is not work very well .am make the appointment in july 17 and the dealer give me the appointment very late september 23 , and later say is closed the decal ....am very sad now for my car.... and for the money for fixed this car....the car stop in the avenue almost dead for crash the other car with me and my kids.
The contact owns a 2016 Kia Sorento SX. The contact stated while driving at 65 MPH, the vehicle inadvertently became overheated and he saw smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact veered to the side of the road and turned off the vehicle. The vehicle was towed to the dealer who informed the contact that the head gasket or the engine would need to be replaced. Then, the vehicle was towed to a second dealer(Matthews Kia of Cartersville 595 E Main St, Cartersville, GA 30120) who diagnosed that the engine bolts were backing out of the engine block allowing the exhaust to be released into the cooling system. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. A case was opened and the contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 115,000. The service manager at Matthews Kia said he was replacing seven engines per week and that this was a manufacturers defect from the factory that affected early 2016 models. He also said that the defect normally occurs between 100,000 miles and 120,000 miles, just as the vehicle goes out of warranty. Consumer purchased an enhanced warranty at the time of purchase of the automobile. There were no warning lights or codes thrown when engine failed. The service manager said there was nothing consumer could do to prevent this because
I was driving, when my car started making an unfamiliar sound. I have never heard of it before because I have never had problems with my car so I decided to pull over on the side of the road. Before I was able to do so, another driver rolled down her window and yelled, “you know your car is on fire!” Realizing my safety was at risk, I immediately merged to the right side of the road and noticed flames igniting from under the hood. I put the car in park and jumped out of the car and called 911. Within minutes, the Whitley County Sheriff’s and Fire Department arrived. I am unsure the specifics on what caused the fire. Luckily enough, no other vehicles were involved. My car was inspected by Geico Insurance Fire Adjuster and his lack of communication with Kia Motors of america, they were unable to inspect the car. According to Kia Settlement, I am unable to receive money but I do not understand because this was a situation that I had no control of and I am at a loss of money because I was not been able to get all of my personal belongings recovered and had to put an additional down payment on another car.
When I am driving at night the dashboard, media system/radio, and headlight go out randomly. It is really scary at night because I cannot see where I am driving. My kids are in the car with me and this has been happening for the past 3 years. If I take it to the dealership they cannot find the issue or refuse to even look. They said it is out of warranty and too bad. Why build vehicles so dangerous?
I was driving on the highway when my vehicle started sputtering, acceleration response declined, and the check engine light started flashing. This was a huge concern as I was in the area of the highway where there are multiple logging trucks and could not accelerate if I needed to get out of the way. I pulled off the highway into an Autozone and my vehicle shut off, I attempted to start it and it would not stay running. I pulled the spark plugs and noticed the cylinder four plug was coated in oil. I had previously told a Kia dealership I was experiencing high oil consumption and was told Kia was aware of this issue and was doing nothing about it at this time. I was told, "run the car till the engine dies and Kia will replace it." Once at the dealership Kia performed a connecting rod bearing test but stated it was unable to be completed due to cylinder two failing. They pulled the head and found the exhaust valve to cylinder two had a piece missing. This was sent to Kia elevated claims through consumer affairs who advised me it would not be covered. They stated the exhaust valve likely broke due to carbon build-up. I explained the carbon build-up was due to burning oil which was likely caused by a worn connecting rod bearing. I was told burning oil would not cause carbon build-up and they would not do a good faith repair on my vehicle. I contacted the service manager of the dealer and explained this. He stated the consumer affairs person was not correct and these items were li
I was driving back home when the engine cut out on Hwy 85 south outside Greensboro doing 65 mph. I took it to a shop that told me the engine was seized. I didn’t get any oil notification or any check engine lights till the car shut off. While driving.
In July on Highway my 2026 Kia Sorento blue up in blue smoke and stalked on busy multiple lanes of s highway… had to be towed to dealership…. Deakership let it sit fir 10-13 days after multiple text messsges…. Finally attempted to diagnose problem but not addressing blue smoke from tailpipe!!!! This has been occurring since 16,000 miles and excessive oil consumption at 52,887 miles… Aldo jerking, hard starting, stalling on highways…. No codes to diagnose…. All under water ty but did nit repair…. So the problems continued on until it abruptly stopped in the middle of busy Highway in heavy traffic… thankfully we were hit and struck by many cars and seriously injured!!!!!’ The dealership is not sure of their diagnosis and we feel the engine had been a problem since we purchased it new off showroom…. We use premium Mobil gasoline and have never had an issue such as this at 77,000 miles and the car is still in showroom with a spotless service record….. Please advise quickly as we now incurred a rental cost of over $1400.00 and the car remains on their lot for 6 weeks! It’s under warranty because they refused to repair it years ago!!!! Thank you for your prompt action regarding this matter…. Regards, M…….
I traveled from my home and back approximately a 50-mile round trip. When I returned home, I noticed an excessive amount of oil leaking from my vehicle. First, I checked the oil level and the dip-stick was bone dry and discolored from the heat of the engine. I then jacked the vehicle up placed it on jack stands removed the engine splash shield to better access the underside of the engine. After careful inspection I was not able to ascertain where the oil may have been coming from. I went to YOUTUBE and found numerous video's detailing the issue with the Sorrento models from 2010-to-2016. Turns out it is the 'OIL PRESSURE SENSOR” about $14.00 in replacement parts; mechanic verified. The issue which has been stated in the YOUTUBE videos and on the NHTSA website and numerous other websites; the vehicle engine will fail from excessive oil loss and the "WARNING LAMP" will not ILLUMINATE to alert you of the low oil level prior to the vehicle losing power and the engine failing. This can be a safety hazard if this occurs on the highway, which I have read other complaints and it has happened luckily no one was injured or killed. It should not cost you $400 in repair cost to replace a part that cost $14.00. If you don’t catch this issue in time and the engine fails that same $14.00 part will cost you $6100 for an engine replacement. This is an issue that KIA has been aware of for over 7 years that has not been addressed. This should be #1 on the NHTSA RECALL list.
Twice, the electronic power steering has stopped working at speed. Almost impossible to steer the vehicle. Kia has two service bulletins on this issue but dealer claims it cannot find the problem and will not attempt to fix it.
In May 2021, my husband was driving the car and was bout 50 miles away from home when the engine caught fire. The car was towed to a repair shop where they confirmed the engine fire and stated the engine had thrown a rod. The car is only 5 years old and has 107,000 miles.
Excessive heat has caused the trunk latch to fail. It suddenly stopped latching, which creates an obvious safety issue as the car cannot be driven safely with a trunk that flops open every time you accelerate.
On 28 July 2021 at 16:44, While traveling 65 mph on I70 west in Maryland the Kia Sorento started to smoke from the undercarriage and then under the hood. The Kia abruptly shut down and I was able to cost off the highway. The vehicle was towed to Dar Cars Kia of Frederick. After 10 + days on the dealer's lot, a technician said the engine had failed. Kia has refused to acknowledge any responsibility for the engine failure, stating because the car was not brought in to have a recalled engine component repaired. according to a search, there are no open recall statements for this vehicle. In addition, we never received any notification of any problem with the Kia Sorento
While driving down the road both headlights just turn off. I can turn the light switch off and on and they come back on.
I'm not sure I've had my vehicle serviced but nobody seems to know the problem. Every since my headlight was replaced my electrical system has been wacky. All of my doors keep locking and unlocking on its own. When I try to accelerate my vehicle seems to be more stagnant as if it's no longer increasing speed and the steering wheel does not appear to be in alignment with my tires when turning. My son has never been able to open the door while in motion but since the locks have started clicking there's been some close calls.
Shifter cannot be moved out of PARK without pushing down on the SHIFT LOCK RELEASE. I must do this every time I want to go forward or backward. A reliable service center informed me this is a frequent problem with the 2016 Kia Sorento and he suggested a recall may be forthcoming. Owners manual states that when using the RELEASE, depress the brake pedal so vehicles does not lurch forward or back. The additional step to move the car may be hazardous when attempting to get out of the way. Service center isolated the problem to Body Control Module which is expensive and OEM only. This happened without warning when I parked briefly in the road adjacent to a friend's driveway. I blocked the road until I discovered how to use the RELEASE button.
In the past year my vehicle has exhibited a high consumption of oil. At present it has 92000 miles. At last check it consumed 1.7 quarts of oil in 750 miles. I have done as request by Kia. They request I do an oil change at the dealer followed up by checks at 1000 miles ( 2 quarts low). At the check at 2000 miles it was again 2 quarts low. They performed what they called a combustion chamber cleaning that was again followed by a check at 1000 miles (1.1 quarts low). After the next check it was at the 1.7 quarts used in 750 miles. Although Kia advertises a 10 year 100000 mile warranty they are excluding me from repair because I am the second owner. I did purchase an extended warranty for 4 years and up to 100000 total miles but I didn’t find the problem until March / April of this year. Kia admits this was caused by soft, improperly heated rings but will not offer any assistance to alleviate the problem. Do I have any recourse with Kia on this and can you help?
The contact owns a 2016 Kia Sorento. The contact stated while his wife was driving approximately 40 mph at dawn, the headlights, side marker lights, and turn signals became inoperable. The vehicle was examined by an independent mechanic who diagnosed that the front light module was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 94,000.
I have always had my car serviced regularly for oil changes. starting in July 2021 my mechanic told me that I was EXTREMELY “dangerously” low in oil, without low oil warning ever turning on. Researched and saw this is a common problem leading to engine failure/ needing replacement. Called local Kia dealership about the issue was told to come in for an oil consumption test, left today and was told oil consumption is not covered in the extended coverage for my engine. I was basically told in order for the repairs to be covered my engine would have to blow up while driving. So every day I’m putting my self and others at risk while driving for my engine to fail at any given time. After seeing other complaints on this site of very similar problems, why has there not been a recall on this engine? It is obviously a very well known problem!! Why am I like a sitting duck every time I drive praying my engine doesn’t blow? Kia dealership told me they have a $500 fix that “might” work but with no guarantee and no refund will be given if it doesn’t work.
1ST problem a year ago the rear latch to door wouldn't lock and I had to use bungee cords to keep it shut. 2nd problem, the engine was knocking after I returned from a recent road trip. I took it to local (trustworthy) mechanic and they noticed metal shards in the oil pan. They refused to open the engine because it would void the warranty. I had it towed to KIA of Smithtown and they said it was total engine failure. I said impossible, since I have kept up with all timely oil changes and maintenance and I have the records. There was no warning light of low oil or that the engine was running hot or smoke. Dealer refused to fix and so am in dialogue with an attorney. Kia has yet to send me a bill or approximate charge for engine replacement and has held the SUV for 13 days now.
My Kia recently stopped and cut off on me and my engine started shaking and making a knocking noise I’m up to date with all my oil changes and I had just got one when I checked the oil it was barely any and I didn’t have any check engine light on I had my car towed to the Kia dealership to see what’s wrong I only had the car since 2019 February and it’s never gave me any problems til now the dealership claims they can’t help because the recall was from 2018 I didn’t have the car yet and I didn’t receive anything in the mail my engine is basically not good
The contact owns a 2016 Kia Sorento. The contact stated while she was at the red light a day after purchasing the vehicle, the sunroof failed to close properly. The vehicle was taken to the dealer who diagnosed that the sunroof had a faulty tilt lever. The contact stated the vehicle was repaired; however, the failure recurred a year later. The vehicle was taken to the same dealer who informed the contact that she would be responsible for the cost of repair as the vehicle was out of warranty. The manufacturer was made aware of the failure and informed the contact that they could not cover the cost of the repair as the vehicle had been out of warranty for two days. A case was opened. The vehicle was not repaired. The approximate failure mileage was 19,000.
2016 Kia Sorento-First I would like to comment on the warning lamps. I had no warnings, no lights for my oil. I checked the dip stick and it was dry. I was still good in my timeframe from my last oil change. Luckily I made it to the store to buy oil to put in it. It’s now in the shop being looked at and having its oil changed. Second, my blind spot sensor goes off at times when there’s not even a car near me.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Kia Sorento → · Every Sorento year → · How the figures are calculated →