Page 8 of 20 · complaints 351–400 of 983

2013 Kia Sorento complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Engine
Filed Jan 4, 2021136,000 milesMI

WAS ON THE FREEWAY GOING ABOUT 60 MILES ALL OF A SUDDEN THE CAR COMPLETELY SHUTS DOWN WITHOUT ANY WARNING. ALL OF THE LIGHTS ON THE DASHBOARD CAME ON. HAD THE CAR TOWED TO A REPAIR SHOP AND WAS TOLD THE ENGINE BLOW. ON 9/17/20 HAD THE CAR TOWED TO A KIA DEALER WHERE IT HAD BEEN FOR THE LAST 3 MONTHS NOW GOING ON 4 MONTHS

Engine
Filed Jan 4, 2021199 milesOH

MY ENGINE LIGHT CAME ON (HAD THAT CK..REPALCED THE GAS CAP) THEN MY CAR BEGIN TO MAKE A STRANGE NOISE. I HAD IT CHECKED OUT AT A NTB AND THE TECHICIAN SUGGESTED THAT I TAKE MY VECHILE TO THE DEALERSHIP (THEY WERE LIMITED TO HELPING). I HAD AN APPT AT KIA OF EASTON COLUMBUS OHIO ON 11/12 OR 11/13. I RECALL MY CAR BEGINING TO SHAKE WHILE DRIVINGNI WAS ON A MAIN BUSY STREET LEAVING WALMART ON A SCALE FROM 1 TO 5 THE SHAKING WAS A 2..IT BECAME A LITTLE WORSE...I CALLED MY DA AND SAID MY CAR IS ACTING REALLY STRANGE I THINK WE SHOULD TAKE IT NOW SO WE DID..MY CAR WAS SHAKING EVEN WORSE ITS AT A 5 NOW AND THEN SMOKOING SOME I WAS ON A MAIN BUSY STREET AS MY DA FOLLOWED ME TO DROP MY CAR OFF. THE DEALERRSHIP WAS CLOSED. MY MOM CALLED THE NEXT DAY AND SAID THERE IS A RECALL ON 2013 KIA SEDRENTO ENGINES HOWEVER THE ONLY INFO I KNOW IS THAT THE ENEGINE WAS KNOCKIN AND INTERNAL DAMAGE.

Engine
Filed Jan 4, 2021128,000 milesMA

WHILE DRIVING ON HIGHWAY AT ABOUT 65 MPH LOUD KNOCKING FROM ENGINE , THEN STOPPED. SHOP SAID THAT ENGINE HAD SEIZED UP

Engine
Filed Jan 3, 2021123,000 milesNM

AT 123K MILES, MY ENGINE SHUT OFF IN THE MIDDLE OF A MOUNTAIN PASS. RESTARTED WITH NO ISSUES EXCEPT OIL LIGHT FLASHED ON THEN OFF. CHECKED THE OIL AND I HAD NO OIL, COMPLETELY DRY. I HAVE ALWAYS DONE TIMELY MAINTENANCE, HAVE HAULED A UHAUL ACROSS COUNTRY 5 YEARS AGO, NEVER BURNED OIL. HAD THE CAR CHECKED FOR OIL LEAKS AND THERE ARE NONE. RESEARCHED THE PROBLEM WITH BURNING G OIL AND ACROSS THE BOARD, REGARDLESS OF THE KIA YEAR, KIA'S CARS HAVE THIS PROBLEM, YET NO RECALLS OR ACKNOWLEDGEMENT FEOM KIA THAT THERE IS A MAJOR PROBLEM. DEALERSHIPS ARE LYING TO OWNERS.

Structure › Body
Filed Dec 23, 2020CA

PAINT IS PEELING OFF BONY. WHITE PEARL. THIS APPEARS TO BE A VERY WIDESPREAD PROBLEM WITH HYUNDAI AND KIA AUTOMOBILES AS THERE ARE PEOPLE ESTABLISHING CLASS ACTION LAWSUITS ON THIS ISSUE.

EngineFire
Filed Dec 16, 202070,000 milesCA

TL* THE CONTACT OWNED A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, SHE BEGAN TO NOTICE A DARKISH GRAY SMOKE EMIT FROM THE VEHICLE WITHOUT WARNING. THE CONTACT IMMEDIATELY PULLED OFF TO THE SHOULDER AS HER HUSBAND WENT TO INSPECT THE HOOD. UPON OPENING THE HOOD, FLAMES BEGAN TO EMIT FROM ENGINE AND THE CONTACT AND HER MOTHER IMMEDIATELY EXITED THE VEHICLE. THE AUTHORITIES WERE CALLED TO THE SCENE AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT AND A POLICE REPORT WERE FILED. NO INJURIES WERE SUSTAINED AS A RESULT OF THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD AND DESTROYED. THE CONTACT CALLED TROPHY KIA OF CARSON(22020 RECREATION RD, CARSON, CA 90745) WHERE THEY INFORMED HER THAT THEY WERE UNAWARE OF SUCH FAILURE AND OFFERED NO FURTHER ASSISTANCE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 20V750000(ENGINE); HOWEVER, HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Unknown or Other
Filed Dec 14, 202070,000 milesOH

MY 2013 KIA SORENTO BACKUP CAMERA RECENTLY STOPPED WORKING, AFTER RESEARCHING ON THE INTERNET IT SEEMS LIKE A VERY COMMON ISSUE FOR A LOT OF KIA MODELS BECAUSE THE CAMERAS ARE NOT PROPERLY SEALED AND GET CORRODED INSIDE OF THEM. WHEN I SHIFT THE CAR TO REVERSE THE SCREEN IS BLACK, THE DISTANCE LINES SHOW UP BUT NO CAMERA VIDEO FEED OR SOMETIMES IT IS INTERMITTENT AFTER WAITING FOR 20+ SECONDS.

Structure › Body
Filed Dec 8, 2020FL

PEARL WHITE PAINT IS PEELING, CHIPPING, AND DELAMINATING. DEFECTIVE PEARL WHITE PAINT . RUST APPEARING DUE TO DELAMINTION INSIDE DRIVE SIDE DOOR CAUSING DOOR TO DETORIATE AND SAFETY CONCERNS FOR DOOR DETERIORATING. ALSO MAJOR RUST DUE TO PAINT DELIMATIING AROUND FRONT WIND SHIELD. VERY CONCERNED FOR SAFETY OF WINDSHIELD DUE TO PAINT/RUST/PEEL/CHIP. THERE IS A MAJOR DEFECT IN MILLIONS OF KIA VEHICLES DUE TO PEARL WHITE PAINT.

EngineFire
Filed Dec 8, 2020150,000 milesPA

TL* THE CONTACT OWNED A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, FLAMES WERE SUDDENLY PRESENT COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES AND FILED A FIRE REPORT. DURING THE INCIDENT THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER JIM SHORKEY KIA LOCATED AT 1050 PITTSBURGH RD, UNION TOWN, PA 15401 WERE NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE ENGINE WAS PREVIOUSLY REPLACED UNDER THE NHTSA CAMPAIGN NUMBER: 17V224000(ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 150,000. INVALID VIN.

Engine
Filed Dec 7, 202089,000 milesNC

THE CAR HAS CUT WHILE I WAS DRIVING ON A CITY STREET, IT HAS CUT OFF WHILE SITTING AT A TRAFFIC LIGHT ; IT ALSO DRAGS LIKE ITS PULLING A HEAVY LOAD. AS I WAS DRIVING ON THE HIGHWAY THE KIA DECIDES TO ALMOST CUT OFF, BUT HAS A DRAGGING AFFECT TO IT AND THE PICTURE OF THE TIRES TURNING COMES UP; SO THEN I HAVE TO PULL OFF THE ROAD, CUT OFF THE IGNITION, RE-CRANK THE VEHICLE AND THE SLUGGISHNESS OR PULLING OF THE VEHICLE CHANGES TO A NORMAL MODE.

Engine
Filed Dec 7, 2020108,000 milesSC

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE, WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC ARRIVED AT THE RESIDENCE TO INSPECT THE VEHICLE. UPON INSPECTION, THE MECHANIC RECOMMENDED THAT THE VEHICLE BE SERVICED BY AN AUTHORIZED KIA DEALER. THE VEHICLE WAS TOWED TO STOKES KIA (202 S. GOOSE CREEK BLVD, GOOSE CREEK, SC 29445) TO BE DIAGNOSED. THE MECHANIC DIAGNOSED THE VEHICLE WITH ENGINE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AGREED TO PAY FOR THE PARTS WHILE THE VEHICLE OWNER PAY THE LABOR COST. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) WHICH WAS LINKED TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 108,000.

Engine
Filed Dec 6, 2020IL

OIL DISAPPEARING NO WARNING LIGHT EXCESSIVE AMOUNT OF OIL USE BETWEEN OIL CHANGE ENGINE ALWAYS HOT TOOK TO DEALERSHIP TOLD ME SOMETHING ABOUT A TEST I DIDN'T UNDERSTAND HOW COME THEY COULDN'T GIVE IT ONE OF THOSE DIAGNOSED TEST

Engine
Filed Dec 6, 2020144,000 milesIN

I NOTICED THAT THERE IS OIL LEAK AND SOAKING OF THE ENGINE SURFACE BY CHANCE WHEN I WAS REPLACING THE AIR FILTER AND DOING A REGULAR CLEANING. BEFORE THAT I NOTICE A ROARING SOUND COMING FROM THE MOTOR WHEN I AM DRIVING MY CAR MAY BE 2 MONTHS AGO. ALTHOUGH THERE IS NO WARNING LIGHTS BUT I AM WORRIED ABOUT THIS SCENARIO.

Engine
Filed Dec 3, 2020130,000 milesFL

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH ENGINE FAILURE. THE MECHANIC THEN PRINTED OUT INFORMATION ABOUT NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) WHICH THE MECHANIC LINKED TO THE FAILURE. THE CONTACT THEN CALLED NHTSA WHERE SHE WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Structure › Body
Filed Dec 1, 202060,000 milesLA

TL* THE CONTACT OWNS A 2013 KIA SORENO. THE CONTACT STATED THE PAINT ON THE ROOF AND HOOD HAD CHIPPED. ADDITIONALLY, THERE WERE SEVERAL SPOTS THAT HAD DETERIOTED. THE VEHICLE WAS TAKEN TO ALL STAR KIA OF BATON ROUGE 5740 SIEGEN LN, BATON ROUGE, LA 70809 (225) 490-7604 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.

Engine
Filed Nov 28, 2020114,000 milesNC

ON SEPTEMBER 19, 2020 MY HUSBAND AND I WERE DRIVING OUR 2013 KIA SORRENTO TO GET MY WINDSHIELD REPLACED AS IT HAD A CRACK IN IT. WE HAD DRIVEN DOWN THE MOUNTAIN FROM WHERE WE LIVE TO HICKORY, NC WHERE IT WAS CHEAPER TO GET IT REPLACED. WE HAD DRIVEN ABOUT AN HOUR AND THE CAR WAS DRIVING FINE AND WE HAD NOT BEEN HAVING ANY ISSUES WITH IT STARTING, RUNNING OR MAKING ANY KIND OF NOISES IN THE TIME LEADING UP TO THIS DAY. WE CAME TO A RED LIGHT AND THE VEHICLE JUST STOPPED AND WOULD NOT START UP AGAIN, MY HUSBAND SAID THE CAR WAS NOT RUNNING HOT AND THERE WAS NO WARNING LIGHTS ON THE DASHBOARD. THERE WAS NO EVIDENCE OF OIL OR ANTIFREEZE IN THE ROAD. I GOT OUT OF THE CAR AND PUSHED THE CAR OFF THE ROAD, WHILE MY HUSBAND STIRRED THE CAR BECAUSE WE LOST ALL STEERING FOR THE CAR. WE CONTINUED TO TRY TO START IT, BUT WERE UNSUCCESSFUL. WE ENDED UP HAVING IT TOWED TO THE KIA DEALERSHIP IN HICKORY, NC (PARAMOUNT KIA). IT WAS ON A SATURDAY SO THEY WERE SHORT STAFFED, BUT WERE ABLE TO LOOK AT MY VEHICLE. I WAS SHOCKED BY WHAT THEY SAID THE PROBLEM WAS. WE WERE INFORMED THAT THE V6 ENGINE HAD SEIZED AND IT NEEDED A STARTER AND A NEW BATTERY. WE WERE TOLD THAT IT WAS GOING TO COST OVER $6,000.00 TO GET IT FIXED. HOW COULD AN ENGINE WITH AROUND 114,000.00 MILES JUST STOP RUNNING AT A RED LIGHT WITH NO WARNING AND HOW DOES THE BATTERY AND STARTER ALSO GO OUT AT THE SAME TIME? WE WERE INFORMED THAT THE ENGINE THEY WERE GOING TO PUT IN THE CAR ALREADY HAD 88,000 MILES ON IT (I HAVE ATTACHED THE

Fuel/Propulsion System
Filed Nov 28, 2020PA

DRIVING IT TURN OFF. I WAS ON THE HIGHWAY HAD TO PULL OVER

Exterior Lighting
Filed Nov 25, 2020108,500 milesVA

DRIVER SIDE HEADLAMP WENT OUT. WENT TO REPLACE AND SAW CONNECTOR FOR FOR BULTB MELTED/BROKEN. READ ONLINE THIS IS A KNOWN ISSUE WITH THIS VEHICLE. DECIDED TO CHECK REST OF LIGHTS AND SEE THAT HIGH CENTER TAIL LIGHT INTERMITTENTLY WORKING WITH SOME BULBS/LEDS BURNED OUT.

Steering
Filed Nov 25, 202095,000 milesIN

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE WHILE DRIVING THE VEHICLE IN THE RAIN, THE BATTERY FAILURE WARNING LIGHT ILLUMINATED. THE VEHICLE LOSS POWER STEERING ASSIST. THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Engine
Filed Nov 22, 202067,000 milesOH

THE ENGINE IS STALLING, IT'S STALLING AT START AND THEN IT'LL START UP AND STALL AFTER DRIVING

Structure › Body
Filed Nov 21, 2020FL

SINCE I PURCHASED MY VEHICLE IN 2015 WITH AROUND 45,000 MILES, I NOTICED PAINT CHIPPING OFF THE ROOF WHERE IT MEETS WITH THE WINDSHIELD. NOW, I HAVE LARGE CHUNKS OF PAINT CHIPPING AWAY ON THE HOOD AND ON THE PANEL BETWEEN THE DOOR AND WINDSHIELD, EXPOSING METAL FRAME. AFTER SEARCHING ONLINE, I NOTICED MANY PEOPLE WITH THIS EXACT SAME PROBLEM WITH THEIR KIA SORENTO; SAME YEAR AND SAME PEARL WHITE COLOR. I HAVE TAKEN IT TO A PAINT SHOP, AND THEY SAID IT'S A "DELAMINATION" PROBLEM, AND IT'S A DEFECT IN THE MANUFACTURER'S PAINT. IT WILL ONLY CONTINUE TO WORSEN. I TOOK IT TO KIA (AFTER HAVING MY ENGINE REPLACED DUE TO ENGINE FAILURE AND SEIZING ON THE HIGHWAY), AND I WAS TOLD THAT I WOULD HAVE TO COVER ALL EXPENSES TO FIX IT. NOT ONLY ARE LARGE CHUNKS OF PAINT CHIPPING OFF, BUT ALL THE AREAS ARE BECOMING SEVERELY RUSTED. THIS SHOULD NOT HAPPEN!! NOT ONLY IS IT A PAINT DEFECT THAT KIA SHOULD COVER, BUT IT CAN BECOME A SAFETY HAZARD WHEN IT BEGINS TO WEAKEN AROUND THE WINDSHIELD! I HAVE HAD TO HAVE MY ENGINE REPLACED (WHICH I HAD TO FIGHT FOR AS WELL BEFORE ALMOST CAUSING A MAJOR ACCIDENT ON THE HIGHWAY ONCE MY CAR SEIZED AT 70 MPH) AND MY PAINT IS COMING OFF IN LARGE QUANTITIES AND RUSTING, DEPRECIATING THE VALUE AND SAFETY OF MY CAR, AND IT'S NOT EVEN 10 YEARS OLD!!! I'VE HAD NOTHING BUT PROBLEMS SINCE I STARTED FINANCING MY CAR. KIA KNOWS THIS IS A PROBLEM, YET WILL NOT DO ANYTHING ABOUT IT. I WANT SOMETHING DONE! A RECALL SHOULD BE SET IN PLACE, ESPECIALLY AFTER HUNDREDS OF CONS

EngineFire
Filed Nov 20, 2020105,000 milesCA

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE FRONT HALF OF VEHICLE SPONTANEOUSLY CAUGHT FIRE. THERE WERE NO REPORTED INJURIES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE INSURANCE COMPANY TOOK POSSESSION OF VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 105,000. *LN THE CONSUMER PROVIDED PHOTOS. *TR

Engine
Filed Nov 19, 2020136,000 milesMI

WAS DRIVING ON THE FREEWAY AND HEARD A SOUND AS IF I HAD RAN OVER A PIECE OF PLASTIC. ALL OF THE LIGHTS ON THE DASHBOARD CAME ON AND THE CAR JUST SHUT OFF. I WAS ABLE TO GET OFF THE FREEWAY SAFELY BEFORE THE CAR SHUT DOWN AGAIN, AFTER THAT THE CAR WOULDN'T START ANYMORE.

Structure › Body
Filed Nov 16, 2020860,000 milesGA

PAINT IS PEELING AT DIFFERENT AREAS OF THE VEHICLE

Electrical System
Filed Nov 14, 2020118,153 milesPA

FIRST, THE BRAKE LIGHTS KEPT GOING OUT. FINALLY FOUND A LOOSE WIRE. THEN, THE ABS, DOWNHILL, SKID LIGHTS ALL CAME ON AT THE SAME TIME. FOUND ONE WHEEL WHERE IT IS NOT READING SPEED. NEXT, THE GAS COVER DOES NOT OPEN NOW. THERE HAS BEEN ONE ISSUE AFTER ANOTHER WITH THIS CAR. I GET IT SERVICED, MONTHLY. IT IS UP TO DATE ON OIL CHANGES, INSPECTIONS, FLUID AND I AM ABOUT TO REPLACE ALL BRAKES, PADS, ROTORS AND TIRES. I FEEL LIKE THIS CARE, WHICH I HAVE ONLY HAD FOR FOUR AND A HALF YEARS, IS DONE.

Electrical System
Filed Nov 8, 2020NJ

ONE HEADLIGHT CONTINUES TO GO OUT. I HAD IT FIXED SEVERAL TIMES AND THE MECHANIC SAID THAT IT IS AN ELECTRICAL PROBLEM BECAUSE EVERYTIME THEY CHANGE THE BULB IT IS MELTED INSIDE. IT WILL STAY LIT FOR A DAY AND THEN GO OUT AGAIN. ALSO, MY HEATED SEATS STOPPED WORKING AND OUTLERS TO PLUG IN MY CAR CHARGER IN THE FRONT UNDER THE RADIO HAVE STOPPED WORKING AS WELL. I HAVE HAD IT LOOKED AT AND WHEN WE THINK ITS FIXED IT IMMEDIATELY STOPS WORKING. THIS IS BEEN ONGOING FOR OVER A YEAR.

Structure › Body
Filed Nov 6, 2020IN

PEARL WHITE PAINT PEELING CHIPPING AND DELAMINATION

EngineFire
Filed Oct 29, 2020120,000 milesFL

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT A METAL NOISE OCCURRED COMING FROM THE ENGINE. AFTER DRIVING FOUR MILES, THE FELT AS IF IT WAS LOSING POWER AND SMOKE WAS COMING FROM THE REAR. THE CONTACT ALSO STATED THAT WHILE DRIVING AND DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN TO MAKE A LEFT TURN, THE VEHICLE SEIZED AND THE STEERING WHEEL BECOME DIFFICULT TO TURN. THE VEHICLE WAS FAILED TO START. THE CONTACT PUSHED THE VEHICLE INTO A PARKING LOT. THE CONTACT NOTICED THAT THERE WAS LEAK OF OIL ON THE LEFT SIDE OF THE ENGINE AND ALSO ANTIFREEZE LEAK. THE VEHICLE WAS NOT TAKE TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE CONTACT REFERENCE NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Structure › Body
Filed Oct 29, 202067,000 milesAZ

I HAVE A 2013 KIA SORENTO WITH PAINT ISSUES. THE PAINT STARTED CHIPPING AFTER A FEW YEARS, NOT FADING BUT CHIPPING OFF. THE AREAS AFFECTED ARE THE FRONT DOOR PANELS, HOOD AND ROOF. MY DAUGHTER HAS A NEWER KIA SORENTO AND THE PAINT ON HER VEHICLE IS CHIPPING IN THE SAME AREAS.

Service Brakes
Filed Oct 22, 202086,000 milesPA

PARKING BRAKE INTERNAL PARTS RUSTED AND DISINTEGRATED IN ONE BACK WHEEL AND THE PARKING BRAKE INTERNAL PARTS SEVERELY RUSTED ON OTHER BACK WHEEL. ALL IN LESS THAN 8 YEARS UNDER MINIMAL AVERAGE USE. HAD THIS NOT BEEN DISCOVERED DURING ANNUAL SAFETY INSPECTION, WOULD HAVE LIKELY NOT HELD WHEN PARKING ON AN INCLINE, AND COULD HAVE RESULTED IN INJURY OR DEATH. THERE WAS NO WARNING INDICATION ON DASH THAT PARKING BRAKE WAS FAILING.

Exterior Lighting
Filed Oct 20, 2020CA

I HAVE HAD MULTIPLE OCCASIONS WHERE MY PASSENGER SIDE HEADLAMP WILL SUDDENLY STOP WORKING. I HAVE REPLACED THE BULB, OFTEN THE BULB IS NOT WORKING. I HAVE BROUGHT IT IN FOR SERVICE AND HAD SOCKETS REPLACED AND HAVE HAD THEM CHECK ALL OF THE WIRING AND GROUNDS. I JUST PAID TO HAVE THIS FIXED ON FRIDAY AND IT IS NOT WORKING AGAIN THREE DAYS LATER.

Exterior Lighting
Filed Oct 20, 202090,000 milesNC

MY KIA SORENTO 2013 HEADLIGHTS KEEP SIMULTANEOUSLY GOING OUT. I KEEP HAVING TO REPLACE THE BULBS AND THE PLASTIC IS ALWAYS MELTED. PER MY RESEARCH, THERE IS NO RECALL OR NO REAL WAY TO FIX IT. I WAS TOLD I NEED TO REPLACE THE ASSEMBLY, WHICH ISN'T THE PROBLEM BECAUSE IT IS THE WIRING AND I'VE EVEN READ THAT PEOPLE KEEP HAVING TO REPLACE THE ASSEMBLY. I CANNOT AFFORD THAT AND I'M UNHAPPY ABOUT IT.

Steering
Filed Oct 19, 2020104,017 milesMD

VEHICLE WAS STATIONARY AFTER PULLING INTO MY GARAGE, TURNED VEHICLE OFF - KEY WOULD NOT COME OUT OF IGNITION, RESTARTED CAR, BACKED UP, PULLED STRAIGHT FORWARD, MADE SURE WHEEL WAS STRAIGHT, PLACED IN PARK, TURNED OFF IGNITION, KEY WOULD NOT COME OUT OF IGNITION. RESTARTED CAR, BACKED UP, PULLED FORWARD AGAIN AND PARKED, FINALLY ABLE TO REMOVE KEY FROM IGNITION. THANKFULLY I WAS HOME AND WAS ABLE TO REMOVE KEY. THIS HAS HAPPED MANY TIMES ON THIS VEHICLE, SOME OF WHICH I HAVE REPORTED ALREADY.

Engine
Filed Oct 15, 2020NJ

MY 2013 KIA SORENTO IS HAVING ELECTRICAL PROBLEMS AND I ONLY HAD MY CAR FOR A YEAR MY ENGINE IS STARTING TO GO CAR SHAKING AND STALING N CUTTING OFF ON ME

Fuel/Propulsion System
Filed Oct 14, 2020NV

ENGINE LIGHT, OVERHEATING, AND BATTERY ILLUMINATES ON THE ON IGNITION. AFTER TURNING ON THE ENGINE, ENGINE LIGHT ILLUMINATES AND THE OTHERS ARE NOT ILLUMINATING. VEHICLE WAS RUNNING BUT TENDS TO SHUT DOWN ON THE MIDDLE OF THE FREEWAY BUT I MANAGED TO STEP ON THE GAS PEDAL TO KEEP IT RUNNING BUT GIVES A LATE SHIFT. THEY ARE TIMES IT SHUT DOWN AND THE ENGINE LIGHT, OVERHEATING, AND BATTERY ILLUMINATES AGAIN. BRAND NEW BATTERY AND IT'S A WEEK OLD. I SAW SOME RECALLS ONLINE AND IT BEST DESCRIBES THE VEHICLE PROBLEM. CALLED THE DEALER SERVICE AREA AND SAID THEY ARE NO RECALL FOR VEHICLE VIN. PLEASE HAVE THIS PROBLEM RESOLVE. VEHICLE WAS BOUGHT ON 10/01/2020

Electrical System
Filed Oct 12, 2020130,000 milesOK

I'VE BEEN HAVING THE SAME PROBLEM WITH MY CAR SINCE A FEW MONTHS AFTER I BOUGHT IT IN 2019. MY HEADLIGHTS WILL JUST STOP WORKING WHEN I'M DRIVING. EVERYTHING WILL BE FINE AND THEN ALL OF A SUDDEN I CAN'T SEE ANYTHING IN FRONT OF ME. THE CONNECTORS THAT GO TO THE HEADLIGHTS KEEP MELTING AND I HAVE HAD TO REPLACE THEM NUMEROUS TIMES. SOMETIMES THE CONNECTORS WILL LAST A LITTLE OVER A MONTH AND SOMETIMES THEY WILL BE MELTED WITHIN DAYS. IF BOTH OF MY HEADLIGHTS ARE WORKING SOMETIMES MY BRAKE LIGHTS WILL GO OUT. I HAVE BEEN PULLED OVER AND BEEN GIVEN WARNINGS FOR BOTH, HEADLIGHTS AND BRAKE LIGHTS BEING OUT. I SEARCHED THE INTERNET AND FOUND THAT A LOT OF KIA OWNERS HAVE COMPLAINED ABOUT THE SAME ISSUES. NOW I'M HAVING AN ISSUE OF MY CAR RADIO, BACK UP CAMERA SCREEN AND LIGHTER PLUG AND USB PLUG NOT WORKING. THERE IS DEFINITELY AN ELECTRICAL ISSUE GOING ON WITH THESE CARS AND THE MANUFACTURER SHOULD BE TRYING TO FIX THIS.

Engine
Filed Oct 5, 2020169,000 milesFL

I WAS DRIVING ON THE HIGHWAY I95 SOUTH IN SOUTH CAROLINA ALMOST TO THE GEORGIA BORDER DOING 70 MPH IN THE MIDDLE LANE WHEN MY ENGINE SHUT DOWN WITHOUT A WARNING WHILE PASSING ANOTHER VEHICLE ON THE RIGHT. I HAD NO WARNING FROM MY INSTRUMENT PANEL AND THERE WAS NO INDICATION OF LACK OF POWER ON ACCELERATING PRIOR TO THE ENGINE SHUTTING DOWN. I WAS BARELY WAS ABLE TO GET MY CAR TO THE SIDE OF THE HIGHWAY WITHOUT GETTING INTO AN ACCIDENT. THE ENGINE WOULD NOT TURN OVER AT ALL AND I HAD TOWED MY CAR TO THE NEAREST REPAIR SHOP AND I FOUND OUT THAT THE ENGINE SEIZED UP. THE ENGINE OIL WAS REPLACED THREE WEEKS AGO AND THE CAR WAS DRIVING GREAT WITHOUT A PROBLEM UNTIL NOW.

Electrical System
Filed Sep 23, 2020127,000 milesNY

THE INTERIOR DOME LIGHT AND VANITY LIGHTS DO NOT WORK AT ALL. IT IS NOT A FUSE AND NOT A BULB. THE HEADLIGHTS ALSO TURN OFF WITHOUT WARNING. I HAVE REPLACED THE BULBS TOO MANY TIMES TO SPEAK OF.

Structure › Body
Filed Sep 20, 2020136,500 milesFL

MY ENGINE IS BURNING A LARGE AMOUNT OF OIL. I TAKE IT IN TO DO REGULAR CHANGES. I HAVE A 2013 KIA SORENTO. IT HAS 136000 MILES JUST RECENTLY THE OIL LIGHT STARTED COMING ON, CHECKED THE DIP STICK AND IT REGISTERS NONE. ITS BEEN TAKEN FOR REGULAR OIL CHANGES BUT BURNS UP THE OIL BEFORE ITS TIME FOR A CHSNGE. I DON'T UNDERSTAND. ALSO IVE SEEN NUMEROUS WHITE SORENTOS ON THE ROAD AND MOST OF THEM HAVE THE SAME PAINT PROBLEM ON THE ROOF RIGHT ABOVE WINDSHIELD. ITS PEELING OFF AND GETTING WORSE. ALSO CRACKING AROUND KIA SYMBOL ON REAR HATCH. IT STARTED WITH RUST SPOTS THEN, CRACKING THEN PAINT PEELING. THE ENGINE PROBLEM SEEMS TO BE A WIDE SPREAD PROBLEMS WITH KIA OWNERS AND THE PAINT OBVIOUSLY IS A DEFECT FROM THE FACTORY. LOVE MY SORENTO BUT NEED THESE ISSUES FIXED.

Structure › Body
Filed Sep 18, 2020NJ

THE PAINT CHIPPED OFF THE ROOF OF MY PEARL WHITE 2013 KIA SORENTO AND NOW IT IS DELAMINATING FROM THE PRIMER. THIS IS CAUSING RUST. WHEN I DRIVE THE PAINT IS COMING OFF.

Exterior Lighting
Filed Sep 14, 2020155,000 milesCA

LEFT HEADLIGHT/TURN ASSEMBLY STOPPED WORKING WHILE DRIVING ON HIGHWAY. SAME ASSEMBLY HAS BEEN REPLACED BY DEALER ON TWO OCCASIONS. REPLACEMENT LIGHT BULBS HAVE NOT RESOLVED THE ISSUE, POINTING TO ISSUE WITH ENTIRE ASSEMBLY.

Engine
Filed Sep 12, 20201,223,120 milesVA

THE CAR JUST DIED!!! EVERYTHING ELSE WAS FINE. ENGINE LOCKED UP. SITTING STILL AT A STOP SIGN.

Engine
Filed Sep 12, 2020NY

THE ENGINE SEIZED WHILE I WAS DRIVING. THERE WAS NO WARNING. THERE WERE NO CHECK ENGINE LIGHT WARNING. THERE WASN'T AN OIL LAMP INDICATING LOW OIL.

Engine
Filed Sep 4, 2020120,000 milesOH

WHILE DRIVING MY 2013 KIA SORENTO SX, THE OIL SWITCH FAILED AND LEAKED OUT ALL THE OIL IN ONE DAY (LESS THAN 15 MILES) CAUSING ENGINE ISSUES. THE ISSUE HAPPENED WHILE IN MOTION AND THE OIL LIGHT FLICKERED ON AND OFF. THIS SEEMS TO BE A KNOWN ISSUE WITH THESE ENGINES.

Air Bags
Filed Sep 2, 2020FL

B1764 OCS MAT DEFECT. IT'S BEEN REPORTED TO US BY CENTURY KIA (TAMPA, FL) THAT THEY CANNOT FIX MY AIR BAG SENSOR FORCING US TO PAY A TOTAL $2,400.00. WE DON'T FEEL WE SHOULD BE HELD LIABLE FOR A PART THAT REQUIRES ZERO MAINTENANCE. I'D LIKE FOR KIA TO RESOLVE THIS OR FURTHER ACTION WILL BE TAKEN.

Unknown or Other
Filed Aug 31, 2020100,000 milesMD

DOOR HANDLES FROM THE INSIDE STOPPED WORKING.

Engine
Filed Aug 30, 2020102,000 milesSC

CHECK ENGINE LIGHT CAME ON WITHOUT WARNING AND TWO MINUTES LATER MY ENGINE SEIZED IN THE MIDDLE OF A 4 LANE HIGHWAY AROUND A BLIND TURN. I FEARED FOR MY LIFE AS I COULDN'T MOVE MY VEHICLE AND CARS TRUCKS WERE ZOOMING BY AT 80 MPH. I HAD TO GET MY CAR PUSHED OFF THE ROAD TO SAFETY, LATER TOWED TO A LOCAL SHOP. WAS TOLD THE ENGINE WAS COMPLETELY SHOT. THIS IS COMMON WITH KIA ENGINES AS MY RESEARCH HAS SHOWN. MY MAKE AND MODEL HAVE HAD RECALLS BUT NOT MY VIN#. SEEMS HOWEVER I HAVE THE SAME PROBLEM. WHY WAS MY ENGINE NOT RECALLED? I'M LUCKY I WASN'T SERIOUSLY HARMED BUT NOW I'M LEFT WITHOUT A CAR AND FEAR LOOSING MY JOB BC I DON'T HAVE A WAY TO COMMUTE 35 MINUTES TO WORK NOW.

Electrical System
Filed Aug 28, 2020130,000 milesOH

THIS AS HAPPENED 3 TIMES..WHILE DRIVING CAR IT WILL MYSTERIOUSLY STAUL..LAST TIME ON INTERSTATE THEN AFTER HOURS OF SITTING IT WILL START WITH NO CODES AND BE FINE TIL NEXT TIME

Engine
Filed Aug 28, 2020180,000 milesAL

2013 KIA SORENTO, 2.4L. I HAVE REPLACED THE ALTERNATOR, ACCELERATOR POSITION SENSOR, AND THE CRANK SHAFT POSITION SENSOR. SYMPTOMS OF THE PROBLEM ARE THIS, AFTER DRIVING TO ACHIEVE FULL OPERATING TEMP, LET THE CAR IDLE FOR 15 MINUTES, PULL OUT AND GET ON HIGHWAY, SLOW ACCELERATION, AND AT 2000 RPMS, THE CAR VIOLENTLY JERKS ABOUT 3 TIMES, TACH GOES TO 1000 RPM, ACCELERATOR IS NON RESPONSIVE BUT ENGINE DOES NOT DIE, AFTER ABOUT 4-5 SECONDS, THE ENGINE BEGINS TO RESPOND NORMALLY, NO CODES ARE CAPTURED, NO INDICATION TO WHAT THE ISSUE IS. I DID BRING MY CAR IN NOT LONG AGO AND THEY RE-FLASHED THE COMPUTER THAT CONTROLS THE TRANSMISSION, AND THIS NEW SOFTWARE MAY BE AT FAULT. IT IS NON REPRODUCIBLE TO DEMO TO THE KIA MECHANIC. BUT CAN HAPPEN AS SAID ABOVE BUT NOT RELIABLY. I PLAN TO GET A FULL ELECTRICAL DIAGNOSTIC OF THE MAIN COMPUTER, THE BODY CONTROLLER, AND TRANSMISSION CONTROLLERS TO SEE WHERE THE FAULT IS. I QUESTION THE HEALTH OF THE MAIN COMPUTER AS NO CODES ARE RECORDED.....SAMPLING RATE SEEMS TO BE IN QUESTION. THIS CAN HAPPEN AT 60 MPH OR 30 MPH, AT LOWER SPEEDS SEEMS LIKE THE ENGINE WILL TOTALLY QUITE ABOUT 30 PERCENT OF THE TIME, OTHER TIMES THE ENGINE CONTINUES TO RUN BUT IN "LIMP MODE" AND NON RESPONSIVE. I SEE THIS AS A SEVERE SAFETY ISSUE, YOU NEVER KNOW IF IT WILL DIE. IT ALSO SEEMS LIKE THE TRANSMISSION IS COMMANDED TO A LOWER GEAR AT HIGH SPEED AND AFTER THE JERKS, THE ENGINE WILL SHUT DOWN SO DAMAGE WILL NOT OCCUR TO TRANSMISSION OR ENGINE. IF ENGINE DOES NOT

Steering
Filed Aug 26, 2020102,415 milesMD

PARKED VEHICLE IN GARAGE (FLAT SURFACE), PUT IN PARK, TURNED OFF VEHICLE; THE IGNITION KEY WOULD NOT TURN BACK TO THE LOCK POSITION, TURNED BACK ON, STRAIGHTED STEERING WHEEL, TOOK OUT OF PARK, PUT BACK IN PARK, TURNED VEHICLE OFF, PULLED BACK ON STEERING WHEEL, PUSHED IN BRAKE AND KEY WOULDN'T COME OUT. ATTEMPTED THIS A 3RD TIME BUT BACKED UP & THEN FORWARD AND FINALLY ABLE TO REMOVE KEY. HAS HAPPENED MANY OTHER TIMES.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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