2013 Kia Sorento complaints

WE LEASED 2013 KIA SORENTO IN AUG 2012 AFTER DRIVING FEW MONTHS ENGINE STARTS TO SHUT DOWN BY IT SELF, THE FIRST TIME SHUTS DOWN ON MY DRIVEWAY, I DIDN'T CONTACT DEALER AT THAT TIME, AFTER FEW MONTHS I WAS DRIVING ON STREET AND ENGINE SHUTS DOWN AGAIN AND I COULDN'T PUT THE CAR IN PARK TO START THE ENGINE AGAIN, CALLED AAA TOW TRUCK TO TOW THE CAR TO DEALER, AFTER FEW DAYS THE COULDN'T FIND ANY PROBLEM BUT DEALER CONTACTED KIA CENTER FOR HELP AND THEY CHANGED PARTS AND HOPING EVERYTHING IS FIXED BUT AFTER FEW MONTHS THE PROBLEM START AGAIN AND ENGINE SHUTS DOWN AGAIN AND AGAIN AND AGAIN ALMOST FIVE TIMES IN ONE MONTH, THE LAST TIME ENGINE SHUTS DOWN WHEN MY WIFE WAS GOING TO DROP OFF OUR KIDS AT SCHOOL AND ALL THE CARS STOPPED IN THE MORNING RUSH HOUR, THEY WERE PANICKED AND WE CONTACTED DEALER AGAIN FOR SECOND TIME AND TOOK THE CAR IN FOR REPAIR, AFTER FEW DAYS TEST DRIVE AND TEST EVERYTHING THEY COULDN'T FIND ANYTHING AND THEY DID CONNECT A RECORDING DEVICE TO OUR CAR TO RECORD THE FAULT OR CODE WHEN ENGINE IS SHUTTING DOWN, THIS IS INCONVENIENT ALL THE WIRES ARE HANGING FROM THAT DEVICE. WE EXPLAINED THIS ISSUE TO DEALER SERVICE MANAGER, SALES MANAGER AND IT IS HIGH SAFETY ISSUE, I AM WONDERING IF THOSE MANAGERS WILL DRIVE THIS CAR OR THEIR FAMILY WILL DRIVE THIS CAR AROUND, IT IS VERY EASY TO TELL US WE COULDN'T FIND ANYTHING, THANK GOD WE DIDN'T INVOLVE IN ANY ACCIDENT BUT IF HAPPENS I AM WONDERING WHAT KIND OF ANSWER WILL GET FROM DEALER. SO WE ARE GOING TO DRIVE AROUND

WHILE DRIVING ON A TOLL ROAD AT 65 MPH, THE SUNROOF VIOLENTLY EXPLODED OFF THE ROOF OF THE CAR. SUNROOF WAS CLOSED AND FORTUNATELY, THE SUNROOF SHADE WAS ALSO CLOSED WHICH PREVENTED MOST OF THE SHATTERED GLASS FROM CUTTING MY WIFE AND I. STOPPED THE CAR AND FOUND THE SUNROOF SHATTERED WITH MOST OF THE SUNROOF MISSING. A CAR BEHIND US WAS DAMAGED BY THE GLASS FLYING OFF OUR ROOF. ONLY THE METAL SUNROOF FRAME REMAINED ON OUR ROOF. DID NOT SEE ANY FLYING ROCKS AND FOUND NO EVIDENCE SUGGESTING ANYTHING HAD HIT THE SUNROOF WHICH WAS CLOSED/FLUSH WITH OUR ROOF. SOUNDED AND FELT LIKE A RAPID DECOMPRESSION IN AN AIRCRAFT. HAD OWNED CAR FOR ONLY 4 MONTHS SO STILL UNDER WARRANTY. WE'VE BEEN WAITING FOR ALMOST 4 MONTHS FOR KIA TO REIMBURSE US FOR THE COST OF REPAIR. *TR

REAR RIGHT DOOR HANDLE ASSEMBLY FELL APART WHEN MY WIFE WAS OPENING THE DOOR TO PLACE GROCERIES ON REAR SEAT. THIS INCIDENT HAS NEVER HAPPENED TO ME ON THE DIFFERENT CARS I HAVE OWNED. *TR

MY HUSBAND AND I PURCHASED THIS VEHICLE ON 5/25/13. WE HAD THE CAR FOR 2 HOURS AND WERE DRIVING HOME WHEN THE VEHICLE STALLED AND WHEN HOLDING THE GAS PEDAL TO THE FLOOR, THE CAR WOULD NOT GO. THE RPM'S DIDN'T MOVE EITHER. THE ENGINE CHECK LIGHT CAME ON AS WELL. I GOT THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED IT OFF AND WHEN I TURNED IT BACK ON AND PUSHED THE GAS PEDAL DOWN, THE RPM'S MOVED AND WHEN I PUT IT IN GEAR, THE CAR MOVED DOWN THE ROAD AGAIN. MY HUSBAND THEN TOOK OVER DRIVING AND THIS HAPPENED TO HIM FOUR TIMES. THE LAST TIME THAT IT DID THIS, IT TOOK TURNING THE CAR OFF AND RESTARTING IT THREE TIMES BEFORE IT WOULD EVEN GO DOWN THE ROAD. WE ARE HOPING TO RETURN THIS CAR TO THE DEALERSHIP AND GET OUR TRADE IN BACK AND WILL NOT GET A KIA EVER AGAIN . *TR

I PURCHASED MY CAR ON MAY 8, 2012. APPROXIMATELY 2 MONTHS LATER, I BEGAN HAVING TROUBLE WITH A LOUD THUMPING NOISE IN THE FRONT END WHEN ACCELERATING. THIS THUMPING WAS MOST NOTICEABLE AT LOWER SPEEDS. I TOOK THE CAR BACK TO THE DEALER ON SATURDAY, JULY 21, 2012. I CALLED ON TUESDAY, JULY 24, 2012 AND WAS TOLD THAT THEY ARE STILL TESTING MY VEHICLE TO DETERMINE WHAT WAS WRONG. I FINALLY HEARD FROM THE DEALER ON THURSDAY, JULY 26, 2012, AND WAS TOLD THAT MY NEW CAR REQUIRED A NEW TRANSMISSION, THAT IT WAS ON ORDER AND MY CAR WOULD BE READY BY WEDNESDAY, AUGUST 1, 2012. MY VEHICLE WAS READY FOR PICK UP ON SATURDAY, AUGUST 4, 2012. THE CAR WAS RUNNING FINE. I HAD A REGULAR MAINTENANCE CHECK AT 5,477 MILES, OIL AND FILTER CHANGE, ETC., ON SATURDAY, SEPTEMBER 29, 2012. ON MONDAY, MARCH 4 2013, I AGAIN BEGAN TO HEAR THE THUMPING NOISE, NOT LOUD, BUT IT BECAME LOUDER AS THE WEEK PROGRESSED. I TOOK MY CAR BACK TO THE DEALER ON SATURDAY, MARCH 9, 2013, INFORMED MY SERVICE ADVISOR THAT THE THUMPING NOISE WAS BACK, AND THAT THE LUMBAR WAS NOT WORKING ON THE DRIVER'S SEAT. I WAS INFORMED THAT I HAD TO LEAVE MY CAR, SO THAT THE TECHNICIAN CAN LOOK AT IT ON THE FOLLOWING MONDAY. I RECEIVED A CALL ON TUESDAY, MARCH 12, 2013 AND WAS TOLD THAT MY CAR WOULD NEED A TRANSFER CASE, WHICH HAD TO BE ORDERED AND THAT MY CAR WOULD BE READY IN ONE WEEK. I RECEIVED A FROM THE DEALER ON WEDNESDAY, MARCH 20, 2013 INFORMING ME THAT MY CAR WAS READY TO BE PICKED UP, AND THAT THEY COULD FIND NOTHING WRONG W

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE TRANSMISSION AND TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 480. *TR

WHILE DRIVE AT SLOW SPEEDS OF ABOUT 5 TO 10 MPH THERE IS A TICKING/SQUEAKING FROM THE RIGHT FRONT. IT GOES AWAY AT HIGHER SPEEDS. I HAVE BEEN IN TO THE DEALER 4 TIME, REPORTED IT TO KIA CORP. AND THE REGIONAL OFFICE CALLED TO TELL ME THEY ARE AWARE OF THE NOISE, IT IS A PART ISSUE, THAT OVER 30% OF THIS MODEL MADE IN 2013 HAVE THE PROBLEM AND THEY ARE WORKING ON A SOLUTION. THAT WAS SEVERAL DAYS AGO. IF THEY KNOW THERE IS A PROBLEM THEN THEY SHOULD BE MADE TO RECALL THE CARS AND REPLACE THE PARTS IN QUESTION. *TR

AFTER 10 DAYS AND 500 MILES OF USE THIS NEW VEHICLE WAS EXHIBITING SIGNS OF TRANSMISSION PROBLEMS. WE NOTICED LOSS OF POWER, SHAKING ON TAKEOFF AND SIGNIFICANT NOISE COMING FROM THE POWER TRAIN WHILE DRIVING; THIS AFFECTED THE DRIVABILITY AND SAFETY OF THE VEHICLE. WE TOOK IT IN TO THE DEALERSHIP AND THEY INFORMED ME OF THE FACT THEY HAD TO REPLACE THE TRANSMISSION AND TRANSFER CASE BECAUSE IT WAS FAULTY. FOR SOME REASON THEY DID NOT PUT A NEW ONE IN THE CAR BUT RATHER A RE-MANUFACTURED ONE. (A REAL MYSTERY IF YOU ASK ME) THEY SAID IT WAS INDUSTRY STANDARD. BUT IT SOUNDS TO ME LIKE THEY ARE HIDING SOMETHING.I HOPE SOMEONE LOOKS INTO THIS BECAUSE WHILE WE ARE GLAD NOTHING SERIOUS HAPPENED. IT WAS SCARY FOR US SINCE WE HAVE 4 CHILDREN AT ALL TIMES IN THE CAR. *TR

THIS CONTACT IS REPORTING ABOUT 2013 KIA SORENTO. I WAS DRIVING SLOWLY AND I HEARD A NOISE. IT SOUNDED LIKE A RUBBING OR POPPING NOSE. I CALLED AND MADE AN APPOINTMENT. I ALSO COMPLAINED ABOUT THE STALLING I FELT WHEN I WAS DRIVING 20-30 MILES AN HOUR. THE MECHANIC STATED YES I NOTICED THAT BUT I THINK IT IS THE ECO SYSTEM WHICH SAVES GAS. I SAID CANT WE TURN IT OFF? HE STATED HE DID NOT KNOW. HE ORDERED THE PART (STRUT TOP BEARING) FOR THE POPPING SOUND, GAVE ME THE NOTE HE WROTE, AND IT DID NOT SAY A WORD ABOUT THE STALL..HOWEVER, WHEN I DROVE OFF THE LOT AND FIGURED OUT HOW TO TURN OFF THE ECO SYSTEM THE CAR STALLED WORSE, IT FEEL T AS IF THE CAR WAS HAVING ISSUES SHIFTING IN TO GEAR. THIS IS SO AWFUL, I AM PAYING 26,000 DOLLARS FOR THIS CAR AND IT IS MY FIRST CAR AND HERE I AM HAVING ISSUES ALREADY... IT ALSO FEELS LIKE IT IS VEERING TO SIDE TO SIDE WHEN I DRIVE IT, BUT THE MECHANIC STATED HE WAS NOT ABLE TO DUPLICATE THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE CONTACT WAS UNABLE TO CORRECTLY DETERMINE HOW FAR AWAY THE VEHICLE BEHIND HIM WAS. AS A RESULT, THE CONTACT ALMOST CRASHED INTO ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE APPEARED FURTHER AWAY THAN IT ACTUALLY WAS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND CONTACT WAS INFORMED THAT THE MIRROR WOULD NOT BE REPLACED, AS IT WAS OPERATING AS DESIGNED. THE FAILURE AND CURRENT MILEAGE WAS 4,000.

AT AN IDLE, THIS VEHICLE RUNS ROUGH AND SHAKES. IT FEELS AS THOUGH IT WILL STALL. I DO NOT BELIEVE THIS SHOULD BE HAPPENING WITH A NEW CAR. I TOLD THE MECHANIC AT MY FIRST MAINTENANCE CHECK, AND HE ACTED AS IF IT WOULD GET BETTER WITH AN OIL CHANGE. IT SEEMS TO BE GETTING WORSE. I COMMUTE 120 MILES A DAY FOR WORK, AND I HAVE HAD THE CAR FOR 5 MONTHS, IT HAS 9000 MILES NOW. NOW THE RADIO WILL NOT TURN ON? THIS CONCERNS ME THAT MAYBE SOMETHING ELECTRICAL IS MALFUNCTIONING. *TR

WE BOUGHT THE 2013 KIA SORENTO IN SEPTEMBER 2012 WITH 140MILES ON IT. WE'VE HAD NO ISSUES TILL THIS YEAR MY WIFE HAD HER 1ST STALL IN MID JANUARY WHILE AT A STOP SIGN. SHE NEVER MENTIONED IT TO ME UNTIL IT HAPPENED A SECOND TIME IN FEBRUARY. IT FINALLY HAPPENED TO ME DURING THE SECOND WEEK IN MARCH ON A SATURDAY I WAS BRINGING MY SON TO BASEBALL PRACTICE I PULLED OUT OF MY DRIVEWAY DROVE TO THE END OF THE STREET AND STOPPED AT THE CORNER BUT WHEN I PRESSED ON THE GAS THE CAR DIDN'T MOVE. IT TOOK ME A FEW SECONDS TILL I NOTICED IT HAD STALLED IT WAS SO QUICK AND SILENT I DIDN'T HEAR OR FEEL IT STALL. I PUT IT IN PARK THEN STARTED IT AND IT'S BEEN FINE TILL TODAY WHEN MY WIFE WENT TO PICK UP OUR KIDS FROM SCHOOL. SHE WAS DRIVING SLOWLY ON THE SIDE STREETS NEXT TO THE SCHOOL LOOKING FOR A PARKING SPACE WHEN IT JUST DIED. THIS IS EXTREMELY DANGEROUS IF THIS HAPPENS AND CAUSES AN ACCIDENT OR EVEN A FATALITY KIA WILL HAVE A SERIOUS LAW SUIT ON THEIR HANDS. I'M BRINGING MY KIA TO THE DEALER ON APRIL 18, 2013 BUT WHEN I SPOKE TO THE SERVICE GUY ON THE PHONE TODAY HE MENTIONED IF THERE ARE NO CODES THERE'S NOT MUCH TO GO ON TO DETERMINE A PROBLEM. *TR

ENGINE STARTED MAKING A LOUD NOISE, CHECKED OIL TURNED ENGINE OFF AND ON AGAIN AND NOISE CONTINUED. DROVE HOME APPROX 150 MILES FROM VISITING OUR SON AT COLLEGE. AFTER ARRIVING AT HOME ENGINE STILL MADE NOISE. TOOK INTO DEALER THE FOLLOWING DAY AND TODAY WAS INFORMED WE ARE NEEDING A NEW SHORT BLOCK ENGINE AND IT'S ON BACKORDER FOR A WEEK AND A HALF. NOT A HAPPY CUSTOMER, SINCE I AM MAKING CAR PAYMENTS AND DON'T HAVE THE VEHICLE. IT WORRIES ME WHAT IS YET TO COME WITH THIS VEHICLE. THE REASON WE PURCHASED IT TO BEGIN WITH WAS THE WARRANTY, BUT HAD WE KNOWN WE'D BE USING IT 7 MONTHS INTO OWNING THIS KIA I WOULD HAVE NEVER PURCHASED IT TO BEGIN WITH. I DO WANT TO SAY THE DEALERSHIP WE ARE DEALING WITH ARE EXTREMELY HELPFUL WITH A LOANER CAR, ALTHOUGH IT'S A SEDAN AND NOT WHAT I PURCHASED. SO THEY ARE DOING THEIR PART AND I APPRECIATE THAT FACT. *TR

ON 9-3-12 BOUGHT A NEW 2013 KIA SORENTO WITH THE BASE 4 ENGINE. NEXT DAY NOTICED A VIBRATION WHEN IDLING IN DRIVE. THE CAR SHAKES. NOTIFIED DEALER IMMEDIATELY. DEALER NOTICED CONCERN BUT COULD NOT ADDRESS. NO APPLICABLE SERVICE BULLETIN. IN DECEMBER DEALER NOTIFIED ME OF A POSSIBLE SOLUTION. DEALER INSTALLED A NEW TENSIONER AND ALTERNATOR PULLEY. CHANGES DID LESSON THE VIBRATIONS. BUT AN UNACCEPTABLE VIBRATION STILL EXISTS WHEN IDLING IN DRIVE. THE VIBRATION DISAPPEARS WHEN THE TRANSMISSION IS PUT IN N WHEN IDLING IN DRIVE. *TR

MY HUSBAND AND I WERE DRIVING DOWN THE FREEWAY WHEN WE HEARD A LOUD BANG AND FELT THE GLASS FROM THE SUNROOF OF OUR 2013 KIA SORENTO SX FALL ON US AND INTO THE VEHICLE. IT WAS A SUNNY DAY AND ABOUT 50 DEGREES OUTSIDE AT THE TIME. WHILE THE SUN SHADE HAD BEEN PULLED BACK SLIGHTLY TO LET IN SOME SUNSHINE, THE SUN ROOF ITSELF WAS CLOSED. *TR

I WAS BACKING OUT OF MY DRIVEWAY AND TURNING SLIGHTLY TO THE LEFT, I ATTEMPTED TO STOP MY 2013 KIA SORENTO BY PRESSING THE BRAKES BUT IT WOULD NOT STOP. IT CONTINUED TO COAST BACKWARDS WITHOUT STOPPING EVEN THOUGH I CONTINUED TO PRESS BRAKES NUMEROUS TIMES.. THE BRAKE PEDAL ITSELF WOULD NOT GO ALL THE WAY DOWN WHILE I PRESSED DOWN. THE CAR DID NOT SLOW DOWN AND THE BACKUP SENSOR DID NOT SOUND AS IT CONTINUED TO BACK INTO MY NEIGHBORS FENCE. NOTE THAT I COULD SEE THE BACKUP CAMERA WAS WORKING BUT HAD NO CONTROL OF CAR STOPPING, ALSO THE CAR WAS PURCHASED ONLY 5 MONTHS AGO. *TR

WE PURCHASED 2 KIA VEHICLES ON 12-8-2013, ONE BEING THE 2013 KIA SORENTO AWD 4-CYL-GDI. WE TOOK DELIVERY OF THE VEHICLE AND HAD TO RETURN ON MONDAY TO TURN IN THE OTHER TRADE. WE QUESTIONED THE SALESMAN ABOUT THE ROUGH IDLE AND LOUD NOISE THAT IT MADE AT STOPS BUT HE SAID IT WAS NORMAL AND IT WOULD WORK ITSELF OUT AFTER A BREAK-IN PERIOD. THE NEXT DAY WHEN WE WERE STOPPED AT A RED LIGHT THE VEHICLE BEGAN TO SHAKE AND THE LIGHTS STATED TO FLICKER, I TOLD MY WIFE TO GIVE IT GAS AND THEN IT STOPPED..UNTIL SHE LET OFF THE PEDAL. WE SUBMITTED AM INQUIRY TO KIA THROUGH THE WEBSITE AND BY THE NEXT DAY WE WERE CONTACTED BY A REGIONAL REP. WE SCHEDULED AN APPOINTMENT TO BRING IT IN AND THEN I BEGAN RESEARCHING THIS ISSUE...TO WHICH I QUICKLY LOST THAT WARM FUZZY FEELING OF A NEW KIA OWNER! WE LEFT OUR VEHICLE AT THE DEALERSHIP FOR DAYS UNTIL WE HAD ENOUGH, WE WERE FIXING TO HAVE TO PAY A NOTE ON A VEHICLE WE DIDN'T HAVE! WE CALLED AND PICKED OUR VEHICLE BACK UP, WE ARE BEING TOLD THAT THE PARTS ARE ON BACK-ORDER FROM KOREA. WE HAVE BEEN CONTACTED FROM A REP OUT OF GEORGIA NOW AND WE JUST KEEP BEING TOLD TO BE PATIENT. I AM NOT HAPPY AT ALL AS WE PURCHASED TWO NEW VEHICLES AND WE SHOULD NOT BE HAVING TO DEAL WITH THIS. HAD WE LEFT OUR VEHICLE AT THE DEALERSHIP (WHICH IS WHAT THEY WANTED WHILE WE DROVE A NASTY RENTAL) WE BE OUT FOR AT LEAST A MONTH AS THE PARTS AREN'T SCHEDULED TO BE SHIPPED UNTIL THE 21ST OF JANUARY! WE HAVE NO IDEA OF OUR LEGAL RIGHTS IF ANY, AND I DO NOT FEEL COMFORT

2013 KIA SORENTO 4 CYLINDER. WHILE AT STOP LIGHT ENGINE REVVED UP AND LUNGED FORWARD. APPLIED HARDER BRAKE UNTIL STOP LIGHT TURNED GREEN. VEHICLE AT DEALERSHIP FOR TWO DAYS SO FAR WAITING ALTERNATOR REPLACEMENT. SERVICE DEPARTMENT STATES NEVER HAD TO REPLACE AN ALTERNATOR BEFORE AND NOT IN STOCK, WAITING FOR OVERNIGHT SHIPPING FOR TWO DAYS. DEALER STATES THEY HAVE NO CONTROL OVER DEFECTIVE PARTS, BUT WILL FIX AND SERVICE VEHICLE WHEN PARTS ARRIVE. *TR

DRIVING ON INTERSTATE AT NIGHT AT 65 MPH LIGHTS FLICKER INSIDE AND HEADLIGHTS. BATTERY WARNING LIGHT COMES ON AND OFF SEVERAL TIMES. THE VEHICLE HAS ALSO HAD HARD SHIFTING AROUND 20 TO 30 MPH, ALMOST LIKE APPLYING BRAKES ON SLOW DOWN AND AN ENGINE REV WHEN SPEEDING UP. NEXT NIGHT (SUNDAY) VEHICLE LOST ALL POWER WITH NO WARNING WHILE DRIVING ON TWO LANE HIGHWAY AT NIGHT. MADE IT OFF TO A SIDE ROAD, BUT ENGINE STILL RUNNING ROUGH, NO RESPONSE TO GAS PEDAL, COULD NOT SHIFT VEHICLE TO PARK, HAD TO HOLD STOP BUTTON FOR LONG TIME TO FINALLY STOP ENGINE, LIGHTS CAME BACK ON, BUT WOULD NOT START, FINALLY COULD PUT IN PARK. HAULED BACK TO DEALER. SERVICE REPLIES WASN'T ON SCHEDULE WILL MAYBE GET TO IT TODAY. DEFECTIVE ALTERNATOR ON "E" ORDER WILL FIX ALL THE PROBLEMS. WIFE REFUSES TO DRIVE UNSAFE, DEATH TRAP AND THAT SHE WOULD NOT HAD BEEN ABLE TO MANAGE SAFELY IF SHE WOULD OF BEEN DRIVING WHEN PROBLEMS SHUT DOWN THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE LUNGE FORWARD AND ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 500.... UPDATED 12/26/12 *BF

THE LEVER TO FOLD DOWN THE SECOND ROW SEAT GETS STUCK. IT IS SO HARD TO OPERATE SOMETIMES THAT NO MATTER HOW MUCH FORCE YOU USE THE SEAT BACK LEVER WILL NOT RELEASE. AFTER SERVICING IT 3 TIMES THE DEALER HAS TOLD ME THEY FIXED IT EACH TIME, BUT THE INTERMITTENT PROBLEM IS STILL PRESENT. THEY SAY THE GEAR THAT HOLDS THE SEAT IN PLACE HAS VERY SHARP TEETH AND WAS NOT MANUFACTURED PROPERLY. THEY SAY MANY KIA SORRENTOS HAVE THE SAME PROBLEM. THEY SAY YOU HAVE TO WIGGLE THE SEAT BACK AS YOU TRY THE RELEASE LEVER. THE SAFETY CONCERN IS IF YOU HAVE TO EXIT THE VEHICLE IN AN EMERGENCY THE SECOND ROW SEAT IN THE UP POSITION WOULD PROHIBIT THE BACK SEAT PASSENGERS FROM ESCAPE. THE SEAT IN THE DOWN POSITION WOULD IMPEED THE TWO SECOND ROW PASSENGERS FROM EXITING THROUGH THE PASSENGER DOOR. *TR

A DAY AFTER I PURCHASED A NEW KIA SORENTO EX GDI 2013 (9/25/2012), I NOTICED THAT IT HAD ROUGH IDLE AT STOP. I TOOK MY CAR TO DEALERSHIP TO FIX THE ROUGH IDLE ISSUE NEXT DAY, HOWEVER AFTER 4 DAYS OF TROUBLESHOOTING BY MECHANIC WITH KIA SUPPORT ENGINEER, THEY WERE NOT ABLE TO RESOLVE IT. TSB#122 (ECM SOFTWARE UPGRADE) WAS ALREAY APPLIED PRIOR TO MY PURCHASE. EVEN TODAY, I STILL HAVE THE SAME ISSUE. MY CURRENT MILEAGE IS 2800 MILES. *TR

ENGINE IDLES ROUGHLY. *TR

I PURCHASED 2013 KIA SORENTO 2.4 GDI LAST MONTH. IT VIBRATES AND SHAKES AT IDLE SPEED FROM DAY ONE. I WAS TOLD BY SALES PERSON THAT IT WILL STOP AFTER DRIVING FOR FEW MILES. NOW I HAVE 1500 MILES ON IT BUT IT CONTINUES TO VIBRATE AT IDLE SPEED WHETHER IN GEAR OR IN PARK POSITION. I CALLED THE DEALERSHIP THEY SAY THERE WAS SOFTWARE UPGRADE FOR CERTAIN MANUFACTURE DATES BUT IT DOESN'T LOOK LIKE IT APPLIES TO ME BASED ON MY PURCHASE DATE. BUT THEY SAY BRING IT IN AND WE WILL CHECK IT. I AM PLANNING TO GO THIS WEEK. SEARCHING THE WEB, IT LOOKS LIKE LOT OF PEOPLE HAVE THIS ISSUE. I HOPE IT BRINGS ATTENTION TO KIA MOTORS AND THEY PROVIDE SOME FIX. *TR

THE VEHICLE SHAKES WHENEVER IT'S IDLING IN DRIVE AND WHILE YOUR BRAKED. . I TOOK TO MY KIA DEALERSHIP WHO SAID THEY ARE AWARE OF THE PROBLEM TO BRING IT IN. I BROUGHT IT IN THEY HAD IT FOR 20 MINUTES AND SAID ITS ALL SET. WELL LET ME TELL YOU IT'S NOT FIXED! I CALLED AND OLD HE DEALERSHIP AND NOW I HAVE TO BRING IT IN AGAIN. THE VIBRATION ONLY GOES AWAY IF WHEN YOU COME TO A STOP AND PUT THE SHIFTER IN NEUTRAL. *TR

THE FRONT PORTION OF THE PANORAMIC SUNROOF ON MY KIA SORENTO 2013 EXPLODED WHILE I WAS DRIVING THE CAR. I DID NOT SEE ANYTHING COMING TOWARDS THE CAR THAT COULD HAVE HIT THE SUNROOF. THE DAYS WAS APPROX 90 DEGREES AND THE CAR HAD BEEN HOUSED IN AN INTERIOR GARAGE ALL DAY. I HAD BEEN DRIVING FOR ABOUT 15 MINUTES, I DID NOT GO THROUGH AN UNDERPASS BEFORE THE INCIDENT, MY SPEED WAS APPROX 50 MPH. THE SUNROOF WAS PARTIALLY OPEN AT THE TIME. THERE WAS A VERY LOUD SOUND THEN SHARDS OF GLASS EVERYWHERE. I PULLED OVER IMMEDIATELY AND DID NOT SEE ANYTHING ON TOP OF THE CAR THAT WOULD INDICATE IT WAS HIT BY SOMETHING. I HAD MINOR CUTS AND AFTER CLEARING THE GLASS DROVE IT RIGHT BACK TO THE DEALER. IT'S REPAIRED NOW BUT THOUGHT I WOULD POST SINCE THERE IS AN INVESTIGATION INTO A HYUNDAI MODEL WITH A SIMILAR PROBLEM. *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLING, HE FELT A SHIMMY THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNSURE OF WHAT EXACT REPAIRS WERE COMPLETED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 2,400. ...UPDATED 10/19/12 *BF THE CONSUMER STATED THE VEHICLE WOULD IDLE IN A ROUGH MANNER. WHEN AT A STOP. UPDATED 10/25/12

WE LEASED A 2013 KIA SORRENTO ON 8/11/2012. VEHICLE HAD 4 MILES WHEN PAPERWORK WAS DONE. ON 8/25/2012 THE CHECK ENGINE LIGHT CAME ON. ON 8/26/2012 THE ENGINE REVVED TO 6,500 RPM WHEN WE WERE GOING 20 MPH. THERE WAS A LARGE BANG. I TOOK IN TO THE DEALER ON 8/27/2012. I WAS TOLD A NEW TRANSMISSION NEEDED TO BE INSTALLED AFTER 2 DAYS OF "DIAGNOSTICS". WE NOW HAVE BEEN WITHOUT THE VEHICLE FOR ALMOST AS LONG AS WE HAVE HAD THE VEHICLE. I AM TOLD IT WILL NOT BE READY UNTIL AT LEAST THIS WEDNESDAY. I FRANKLY FEEL UNCOMFORTABLE IN TAKING THE VEHICLE BACK IN THIS CONDITION. I HAVE BEEN TOLD SEVERAL TIMES THAT I WOULD BE RECEIVING A CALL FROM THE NATIONAL CUSTOMER SERVICE DESK AT KIA. NO CALL HAS EVER COME. WE HAVE RECEIVED NO CALLS FROM KIA'S CONSUMER AFFAIRS GROUP THOUGH TOLD REPEATEDLY THAT SUCH WOULD OCCUR. *TR

4 CYL ROUGH IDLE AT STOP LIGHT AND EXCESSIVE VIBRATION. NOTICE WHEN DROVE NEW CAR OFF LOT. ASSUMED IT WAS NORMAL. HAD TO MAKE A LONG TRIP. AFTER RETURNING FROM TRIP HAD CAR SERVICE. I WAS TOLD UPON IT WAS A COMPUTER PROBLEM AND WOULD BE FIXED --NO DEFINITE TIME. SERVICE REP WAS CORNERED AND SAID COULD BE 30-60 DAYS. AFTER MANY ATTEMPTS TO CALL DEALER AND WRITE AN EXTENSIVE NOTE--SEEMED TO GET STONEWALLED BYG BEING TOLD--WORKING ON IT AND WILL LET YOU KNOW. FINALLY ON AUG 16 TOOK CAR IN AND HAD A "COMPUTER ADJUSTMENT FOR ROUGH IDLE". MUCH BETTER, BUT ONLY A FEW MILES SINCE RECALL NOTICE AND FIX. I HAVE NOT YET RECEIVED AN OFFICIAL RECALL NOTICE-- I FEEL THAT KIA CORPORATE INTENTIONALLY DID NOT DIVULGE THIS PROBLEM TO AUTOMOBILE SAFETY OFFICIALS FOR THE PURPOSE OF CONTINUING TO SELL THE 4 CYLINDER SORENTOS-POOR DECISION. *TR

WHILE ON VACATION (JUNE 15) WE WERE TO STOP BY THE DEALER AND GET OUR NEW TAGS. ON I77 AT MILEAGE MARKER 33 IN VERY HEAVY TRAFFIC, THE ENGINE QUIT RUNNING. I IMMEDIATELY TURNED ON THE EMERGENCY FLASHERS. WE WERE IN THE MIDDLE LANE AND WASN'T ABLE TO GET OVER TO THE RIGHT (NOBODY WOULD LET US GET OUT OF THE LANE WE WERE IN) TO GET TO A SAFE PLACE .WE ALMOST CAUSED MULTIPLE ACCIDENTS. MY WIFE WAS SCREAMING. I THOUGHT THAT WE WERE GOING TO CREATE A MAJOR ACCIDENT. NO MATTER WHAT I DID I WAS NOT ABLE TO GET THE CAR STARTED AND IT CAME TO A COMPLETE STOP. PEOPLE WERE GOING AROUND US ON BOTH SIDES BEEPING THEIR HORNS AND OTHER GESTURES. AFTER FOOLING WITH THE GEAR SHIFTER, I PUT THE VEHICLE IN PARK IT STARTED BUT WHEN I PUT IT IN DRIVE IT STARTED TO MISS AND WAS IN THE PROCESS OF STALLING WHEN I PUT IT IN NEUTRAL THE ENGINE STARTED TO RUN FINE. I THEN PUT IT IN LOW GEAR AND IT STARTED TO MOVE FORWARD, ONCE I GOT SOME SPEED (DID NOT LOOK AT THE SPEEDOMETER TO SEE HOW FAST I WAS GOING) I PUT IT IN DRIVE AND EVERYTHING WAS FINE AFTER THAT. ALSO, THE VEHICLE RUNS ROUGH WHEN IN NEUTRAL AND WHILE IDLING WHEN IN GEAR (VARIES WITH NO RHYME OR REASON). THE SERVICE ADVISOR INFORMED ME THAT KIA KNEW OF THE PROBLEM AND WERE WORKING ON IT. THEY SHOULD HAVE AN ANSWER WITHIN TWO WEEKS. IT IS AUGUST 13 AND THAT WAS JUNE 15. ON AUGUST 7 IT HAPPENED AGAIN...HAVING OTHER PROBLEMS AT TIMES, VEHICLE MISSING, STARTING TO STALL....I HAVE CALLED THE DEALERSHIP EACH TIME A PROBLEM HAPPENED...SO FAR ALL I G

DRIVING ON THE FREEWAY IN SLOW TRAFFIC. SUDDENLY THE ENGINE DIED WITH NO WARNING. I HAD TO STOP IN THE MIDDLE OF THE FREEWAY TO ATTEMPT TO RESTART THE CAR. IT DID NOT IMMEDIATELY START, BUT AFTER A FEW MOMENTS THE ENGINE KICKED OVER. I DROVE IT OFF THE FREEWAY AND HAD IT TOWED THE NEXT DAY TO THE DEALER. AFTER HAVING THE CAR FOR A WEEK THE DEALER SAYS THAT THEY "CAN'T DUPLICATE THE PROBLEM" SO THEY WON'T FIX IT. THEY SAY THERE IS NO "CODE" FOR THE PROBLEM. THIS IS NOT A SAFE CAR TO DRIVE IF THE ENGINE DIES ON THE FREEWAY. IF KIA CAN'T DETERMINE THE PROBLEM THEY NEED TO RECALL THIS CAR. *TR

WHILE RETURNING FROM VACATION AND ABOUT 35 MILES FROM HOME ON THE INTERSTATE THE GLASS ROOF ON MY 2013 SORENTO SX MOON ROOF (GLASS TOP) SHATTERED. WINDOWS WERE UP AND A/C WAS ON -80DEGREES AND SUNNY OUTSIDE. HAD CROSSOVER 21 DAYS AND 1640 MILES ON CAR. *TR

I TEST DROVE THE VEHICLE WHICH HAD ONLY 5 MILES ON IT AND HAD NOT BEEN TEST DRIVEN PRIOR TO ME. I NOTICED A VERY SLIGHT VIBRATION FROM 0MPG TO 10MPG, AND ASKED THE SALES ASSOCIATE IF THAT WAS NORMAL. HE SAID IT WAS FINE AND WAS NOTHING TO BE CONCERNED ABOUT. I DID NOT NOTICE ANY FURTHER ISSUES WHILE IDLING AT STOP LIGHTS AND DID NOT NOTICE THE VIBRATION AGAIN DURING THE TEST DRIVE. AFTER I SIGNED THE FINANCIAL PAPERS AT 11PM AFTER THE DEALERSHIP HAD OFFICIALLY CLOSED FOR THE DAY AND GOT INTO THE CAR TO DRIVE HOME, I WAS SITTING IN THE CAR WHILE IT IDLED AND I WAS SPEAKING TO THE SALES ASSOCIATE WHEN THE CAR BEGAN TO SHAKE AND THE VIBRATION WAS VERY NOTICEABLE. I IMMEDIATELY TOLD THE ASSOCIATE AND HE SAID TO BRING THE CAR IN TO THE SERVICE DEPARTMENT THE FOLLOWING DAY TO HAVE IT INSPECTED AND SAID IT WAS NOTHING TO WORRY ABOUT. HE SAID IT'S UNDER WARRANTY SO IT WOULD BE TAKEN CARE OF ONE WAY OR ANOTHER. WE BROUGHT THE CAR IN THE NEXT DAY AND THE SERVICE MAN TOLD MY HUSBAND IT WAS LIKELY JUST THAT IT NEEDED TO BREAK-IN SINCE IT ONLY HAD A FEW MILES ON IT. THEY RAN TESTS ON THE CAR AND EVERYTHING CHECKED OUT FINE. THE MAN SUGGESTED WE TAKE IT FOR A LONG DRIVE AND PUT A COUPLE HUNDRED MILES ON IT AND SEE HOW IT WAS RUNNING AFTERWARD. WE DID SO AND THE PROBLEM DID NOT GET BETTER. WE BROUGHT IT IN THE NEXT DAY TO BE INSPECTED AGAIN AND THE SERVICE MEN TOOK IT FOR A SHORT DRIVE TO SEE IF THEY COULD REPLICATE THE PROBLEM AND THEY NOTED THEY DID. OUR SALES ASSOCIATE TOLD US HE LOOKED