CONNECTING ROD SHOOT OUT THE ENGINE AND WENT THROUGHT THE 4TH CYLYNDER OPENING A BIG HOLE. THIS VEHICLE HAS ONLY 47000 MILES. THIS BREAK DOWN HAPPENED IN THE MIDDLE OF A HIGHWAY.
2013 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
BEARING WERE BAD AND IT CAUSED MY ENGINE TO SEIZE AND STOP WORKING.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ENGINE SEIZED. THERE WAS AN ABNORMAL KNOCKING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ENGINE BEARINGS FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED ALL STAR KIA OF SAN BERNARDINO (735 SHOW CASE DRIVE NORTH, SAN BERNARDINO, CA 92408, (888) 480-0418) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THAT OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 121,000.
IN DECEMBER OF 2018, MY FATHER IN-LAW WAS DRIVING THE VEHICLE ON THE HIGHWAY, AND THE ENTIRE VEHICLE SHUT DOWN(ENGINE, LIGHTS, STEERING, EVERYTHING). WE TOWED IT TO THE DEALERSHIP, AND THEY STATED THAT IT WAS A FAULTY BATTERY, AND HAD US PAY TO REPLACE IT. WHEN WE TOOK THE OLD BATTERY BACK TO ADVANCE AUTO PARTS, THEY STATED THAT THE OLD BATTERY WAS FINE AFTER TESTING IT. IN MARCH OF 2019, WE STARTED TO HEAR A KNOCK IN THE ENGINE AT OR OVER 2000 RPM. WE TOOK THE VEHICLE IN TO THE DEALERSHIP, AND THEY STATED THAT THE VEHICLE HAD ADVANCED BEARING WEAR, AND THE ENGINE WOULD NEED TO BE REPLACED. THEY STATED THAT AS THERE WAS NO RECALL, THAT WE WOULD BE RESPONSIBLE FOR THE REPLACEMENT.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT HIS VEHICLE WOULD SHUTOFF WITHOUT WARNING WHILE AT A COMPLETE STOP, OR WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT ONCE THE VEHICLE WAS RESTARTED, THE VEHICLE WOULD RESUME NORMAL OPERATION. THE CONTACT HAD TAKEN THE VEHICLE TO TROPHY KIA OF CARSON (22020 RECREATION RD, CARSON, CA 90745) ON THREE SEPARATE OCCASIONS HOWEVER, EACH TIME, THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. The vehicle shut off randomly. RPM Gauge will go to zero while driving streets or Freeway. Consumer would have to pull over and shut off. our and restart to reset car to run properly.
TRUCK WAS LEAKING FLUID. CUT OFF IN THE MIDDLE OF ME DRIVING ON NEW JERSEY PARKWAY. TRUCK WAS ALSO SMOKING.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE GEAR SHIFTER STIFFENED UPON SHIFTING GEARS AT VARIOUS SPEEDS, AND THAT THE BRAKE SHIFT INTERLOCK MECHANISM WAS FRACTURED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD CONTINUE TO ROLL FORWARD ONCE PLACED IN PARK WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO ROWE KIA AUBURN (699 CENTER ST #4, AUBURN, ME 04210) WHERE SHE WAS INFORMED THAT SINCE THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN) WAS ALREADY PERFORMED ON THE VEHICLE, SHE WOULD HAVE TO PAY OUT OF POCKET FOR THE SECOND REPAIR. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND SHE WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER ALSO MENTIONED THAT SINCE OTHER REPAIRS ON THE VEHICLE WERE PERFORMED BY A THIRD PARTY, THEY COULD NO LONGER OFFER ASSISTANCE FOR THE REPAIR OF THE VEHICLE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 138,000.
THE AIRBAG LIGHT CAME ON AND REMAINED ON. WE TOOK IT TO THE DEALERSHIP TO HAVE IT TESTED. FIRST WE HAD TO PAY A FEE TO HAVE THE DIAGNOSTIC TEST RUN. WE WERE THEN INFORMED THAT THE SENSOR IN THE PASSENGER SEAT HAD GONE BAD AND THE AIRBAGS WOULD NOT DEPLOY WITHOUT US REPAIRING IT. THE COST TO REPAIR IT WAS $2,000 BECAUSE THE ENTIRE SEAT HAD TO BE REPLACED. THAT WAS TWO WEEKS AGO. NOW THE AIRBAG LIGHT IS ON AGAIN.
WHILE DRIVING THE VEHICLE AT ABOUT 50MPH, THE RPM GAUGE ROSE SIGNIFICANTLY AND THE CHECK ENGINE LIGHT CAME ON. I STOPPED THE VEHICLE AND RESTARTED IT AND THE SAME THING HAPPENED AGAIN. I THEN HAD THE VEHICLE TOWED TO MY LOCAL MECHANIC AND HE INDICATED THAT THE ENGINE WAS FAILING AND SHOULD BE REPLACED.
2 FRONT HEATED SEATS OVERHEATING. STARTED OVER 1 YEAR AGO. TAKEN IN TO KIA FOR CHECK, NO PROBLEM FOUND. OVERHEATING CONTINUED WHILE DRIVING OVER THE PAST YEAR. TAKEN FOR KIA SERVICE THIS WEEK. CORROSION IN WIRING OF PASSENGER SEAT. SEVERAL REPAIRS MADE TO DRIVERS SEAT. NO FIRE, BUT WAS A CONSTANT CONCERN.
DRIVING ON INTERSTATE THE CAR SUDDENLY LOST POWER AND SLOWED DOWN THEN STOPPED. I WAS ABLE TO MOVE OVER AND GET OFF ON THE EXIT AND ROLL DOWN HILL OFF THE ROAD. THIS WAS VERY DANGEROUS. THE VEHICLE WOULD NOT START, HAD TO BE TOWED 80 MILES HOME. MOTOR SEEMS TO BE SEIZED. HAVE HAD NO PROBLEMS WITH IT UNTIL NOW, NO WARNING AT ALL.
JULY 3, 2020 CAR CAUGHT ON FIRE. ENGINE REPLACE 2017. LESS THAN 40,000 MILES ON NEW MOTOR. 2019 HIGH PRESSURE FUEL PUMP RECALLED. IT WAS INSPECTED AND REPLACED.
ALL THE OIL LEAKED OUT AND THE ENGINE FROZE. I WAS STUCK ON A MAJOR HIGHWAY. THERE WAS A RECALL FOR THIS. I WENT TO THE DEALER AND THEY OFFERED FREE OIL CHANGE THIS WAS WHEN RECALL NOTICE CAME OUT BUT THEY NEVER FIXED THE PROBLEM
ENGINE LIGHT CAME ON CODE WAS SHOW CAM SHAFT SENSOR NEEDED TO BE CHANGED AFTER CHANGING THE SENSOR ENGINE LIGHT WAS RESET. SAME DAY CODE POPPED BACK ON SHOWING SAME CODE. AFTER TALKING TO MULTIPLE REPAIR SHOPS I AM BEING TOLD TO REPLACE THE COMPUTER AND OR TIMING.
WHILE DRIVING ON I 81 IN SHENANDOAH COUNTY VA MY KIA STARTED LOSING POWER, LOWING THE SPEED I COULD DO AND THE RPMS RIGHT IN FRONT OF A SEMI TRUCK. IT HAS HAPPENED SINCE THEN AND ACTUALLY BEFORE THEN BUT WAS NEVER AS SCARY. THE DEALERSHIP HAS NOT BEEN ABLE TO DUPLICATE THE ISSUE OR FIND ANY CODES IN THE COMPUTER.
ON 05-02-20 WHILE GETTING ON THE FREEWAY. MY KIA ,SORENTO(2013) STALLED AND HAD TO PULL INTO THE EMERGENCY LANE. SHUT VEHICLE OFF WAITED FOR A MINUTE, RESTARTED AND NO WARNING LIGHTS ON. DROVE 1/4 MILE, ENGINE STARTED KNOCKING/PINGING. HAD TO BE TOWED REPAIR SHOP. METAL FOUND IN OIL, ROD KNOCKING. 116072 MILES ON UNIT. HAVE ALL REGULAR MAINTENANCE RECORDS. ENGINE REPAIRED @$ 5,636.00 I JUST COULDN'T PUT A TARP OVER IT. DEALER STATED NO RECALL ON 2.4L MFI PAST LIMITED WARRANTY.
AFTER DRIVING THE CAR APPROXIMATELY 25 HIGHWAY MI. AIRBAG INDICATION LIGHT ILLUMINATED ON DASH, WHILE CAR WAS IN MOTION, AND WOULD NOT GO OUT. AFTER ARRIVING AT DESTINATION AND PARKING AND SHUTTING OFF CAR, RESTARTED ENGINE AGAIN STATIONARY, AIRBAG INDICATION LIGHT ILLUMINATED ON DASH UNTIL SEATBELT INDICATION FINISHED FLASHING, THEN TURNED OFF ONLY TO RE-ILLUMINATE AFTER A COUPLE SECONDS AND STAY LIGHT. SHUT OFF CAR, REMOVED AIRBAG FUSE (15A) AND RESTARTED VEHICLE STATIONARY, RESULTED IN INDICATION REMAINING ILLUMINATED THE ENTIRE TIME AFTER STARTING CAR (INSTEAD OF SHUTTING OFF AND COMING BACK ON AFTER SEATBELT INDICATOR SHUT OFF). SHUT OFF CAR, REPLACED AIRBAG FUSE (15A) AND RESTARTED VEHICLE, RESULTED IN INDICATION LIGHT ILLUMINATED ON DASH UNTIL SEATBELT INDICATION FINISHED FLASHING, THEN TURNED OFF ONLY TO RE-ILLUMINATE AFTER A COUPLE SECONDS AND STAY LIGHT. ADDITIONAL INFO: CAR HAS 130K MILES, BUT ENGINE WAS REPLACED AT ~115K UNDER WARRANTY, SO ENGINE IS ONLY ~15K OLD.
WE WERE DRIVING BACK FROM A POST OP SURGERY APPOINTMENT WHEN THE CHECK ENGINE LIGHT STARTED FLASHING. IT HAS NEVER GONE OFF BEFORE. WE STOPPED AT THE NEAREST AUTO SHOP AND THE CONNECTING ROD BEARING IS BAD IN THE ENGINE AND A WHILE NEW ENGINE IS NEEDED. THIS IS A KNOWN RECALL FOR THIS CAR, MAKE, MODEL, AND YEAR. SOMEHOW IT DOES NOT INCLUDE MY VIN NUMBER IN THE RECALL, BUT WE ARE HAVING THE SAME EXACT PROBLEM. I HAVE INVOICES STATING THIS FROM THE AUTO SHOP I CAN EMAIL.
I WAS DRIVING ONE DAY ON THE HIGHWAY AND THE AIRBAG LIGHT CAME ON FOR NO REASON. I WAITED A FEW DAYS TO SEE IF THE INDICATOR LIGHT WOULD GO OUT AND IT DIDN'T. I AM AFRAID IF I GET INTO AN ACCIDENT THE AIRBAGS WON'T FUNCTION PROPERLY.
ENGINE STARTING KNOCKING/TICKING. CAR THEN STALLED ON THE HIGHWAY. WAS ABLE TO RESTART & DRIVE TO EXIT. CAR WAS TOWED TO DEALER WHERE PER TEST, ENGINE LOCKED UP. DEALER INFORMED NEEDED NEW ENGINE. NOT COVERED BY RECALL AS NOT GDI ENGINE BUT KIA WOULD NOT ANSWER WHY ONLY GDI ENGINE EVEN THOUGH SAME BLOCK(2.4).
I NOTICED MY REAR SEATBELT HAD A SEVERE TEAR. I TOOK THE VEHICLE TO A CERTIFIED LIA DEALERSHIP TO HAVE THE DAMAGE ASSESSED. THE TECHNICIAN EXPLAINED THAT DUE TO SEATBELTS BEING EXTREMELY DURABLE, THIS WAS THE CAUSE OF A DEFECTIVE SEATBELT RETRACTOR. ONCE THE SEATBELT TORE, THE AIRBAG LIGHT CAME ON AND LOCKED THE SEATBELT IN PLACE. THE SEATBELT IS UNABLE TO BE USED. ANY PASSENGER WOULD BE INJURED OR POTENTIALLY FACE DEATH. *TR
WHEN DRIVING ON THE FREEWAY MY VEHICLE STARTED MAKING A CLICKING NOISE AND SEIZED UP MYSELF AND MY TWO CHILDREN WHERE ON THE FREEWAY DRIVING ABOUT 55MPH WHEN THIS HAPPENED, THANKFULLY I WAS CLOSE BY A OFFRAMP TO PULL OFF OF THE FREEWAY TO THE SIDE OF THE ROAD. THERE WAS NO PRIOR WARNING NO LIGHTS THAT CAME ON, I HAD THE CAR TOWED HOME AND THE BATTERY REPLACED BUT WHEN CAR WAS TURNED ON IT MADE A LOUD KNOCKING NOISE, VEHICLE WAS TOWED TO THE MECHANIC WHO CAN NOT GET A READING OR DIAGNOSTIC READING FROM THE CAR TO SEE WHAT OR WHY IT SEIZED UP, THANK GOD WE WERE ABLE TO EXIT THE FREEWAY WITHOUT GETTING HIT THIS WAS A TERRIFYING EXPERIENCE AND I CANNOT BELIEVE IT DID THIS, I'VE KEPT UP THE MAINTENANCE AND MY CAR WAS IN GREAT SHAPE, I CONTACTED KIA FOR RECALLS I FIND IT IRONIC THAT NUMEROUS CUSTOMS WITH A 2013 KIA SORENTO AND THE SAME ISSUES YET WE ARE NOT OUSTED FOR THE RECALL UNDER OUR VIN. THIS COULD OF RESULTED IN A DETRIMENTAL LOSS AND NOW I AM BEING TOLD THE ENGINE WAS NOT SUPPOSED TO DO THAT AND THAT THIS SHOULD OF BEEN PART OF THE RECALL, I WILL CONTINUE TO REACH OUT AND TRY TO GET HELP NOW THAT I'M BEING TOLD IT IS SAFEST TO REPLACE THE ENGINE, AT THIS POINT I AM EXTREMELY UNCOMFORTABLE EVEN OPERATING A KIA VEHICLE GIVEN ALL THE RESEARCH I'VE DONE AND HOW MANY ISSUES THEY HAVE AND CONTINUE TO HAVE WITH THE ENGINE, THIS WILL BE MY BIGGEST REGRET PURCHASING THIS VEHICLE ESPECIALLY BECAUSE KIA IS VERY AWARE OF THE ISSUES YET IT DOESN'T SEEM LIKE THEY CARE, AS MANY REPORTS AS
I WAS DRIVING DOWN I70 WEST IN MISSOURI I GOT TO MILE MARKER 83.8 AND I HEAR TINK THINK AND AS I'M PULLING OVER I SEE MY CONTROL STEERING LIGHT FLASHING AND ALL SUDDEN BOOM AND THEN NOTHING. WON'T START, WON'T TURN OVER. NOTHING. I WAS DRIVING MY 2013 KIA SORENTO DOWN THE HIGHWAY AT ABOUT 72 MILES AN HOUR. *TR
REAR MAIN SEAL STARTED LEAKING PROFUSELY AT 40K MILES. VEHICLE HAS BEEN TOWING TRAILER THAT'S 2000LBS BUT HAS TOW CAPACITY OF 3500LBS. CONCERNED THAT THE TOW CAPACITY IS OVERSTATED AS THE REAR MAIN SEAL SHOULDN'T BE A PROBLEM IN A NEWER VEHICLE. LOOKING AT A $1200 FIX FOR A PROBLEM THAT SHOULDN'T HAVE HAPPENED. *TR
WHILE DRIVING ENGINE OIL LAMP LIGHTS AND SINCE I WAS LESS THAN 2000 YARDS FROM HOME, I COSTED INTO DRIVEWAY. ENGINE OFF, I LIFTED HOOD AND CHECKED OIL AND IT SHOWED NOTHING. LOOKING BEHIND CAR, I NOTICE OIL ALL OVER BACK OF CAR REAR AND SOME ON ROAD AND DRIVEWAY. FILLED OIL AND RESTARTED ONLY TO SEE OIL BEING PUMPED SEEMINGLY OUT OF REAR MAIN AND FRONT OF TRANS. TOOK TO NEAREST DEALER WHO FIXED PROBLEM UNDER 50K WARRETEE. IT WAS OIL SENDING SWITCH LOCATED UNDER INTAKE MANIFOLD. SEAL BETWEEN METAL BODY OF SWITCH AND ELECTRIC CONNECTION OF SAME BLOW OUT. SEEMS LIKE EPOXY DID NOT HOLD. LESS THAN 17 K MILES LATER, SAME THING HAPPENS ON HIGHWAY EXIT RAMP HAD TOWED 85 MILES BACK TO LOCAL AREA SINCE KIA COULDN'T FIND MECHANIC TO WORK ON IT DURING HUNTING SEASON. 1500 DOLLARS LATER AFTER SHOWING MECHANIC LINKS TO THE OIL LEAK FIX... THEY FIX AGAIN THE SAME OIL SENDING SWITCH. SOME PEOPLE HAVE HAD IT REPLACED 3 TO 4 TIMES. CANADA HAS THIS PART AS A RECALL. WHY NOT THE USA YES I PAID FOR IT AS WARRANTEE EXPIRED DUE TO 5 YEARS.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS JUMP STARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO KIA OF WEST NYACK (250 N. RTE 303, WEST NYACK, NY 10994) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
2013 KIA SORENTO ENGINE MAKING NOISE LIKE SEWING MACHINE. BROUGHT TO KIA DEALER. AFTER 3 HOURS WAS TOLD NOTHING WRONG WITH ENGINE. TRY HIGH TEST GAS. BROUGHT CAR HOME AND THE ENGINE BLEW. WE TOLD DEALER ABOUT THE RECALL AGAIN THERE IS NOTHING WRONG WITH YOUR VEHICLE. IT HAS A GOOD STRONG ENGINE. I HAVE CONTACTED THE DEALERSHIP AND KIA MANUFACTURER. WAITING FOR CALLBACKS. THIS HAPPENED TODAY 6/5/20. *TR
I GOT IN MY VEHICLE TO DRIVE IT LIKE NORMAL AND MY AIR BAG SYMBOL CAME ON AND NEVER WENT BACK OFF. NO NOISES SO FAR OR OTHER AREAS OF CONCERN. I HAD JUST STARTED UP THE VEHICLE FROM BEING STATIONARY LIKE IT IS DAILY IN THE SAME SPOT FROM WHEN I RETURN HOME FROM WORK. *TR
I PURCHASED THE VEHICLE IN 2017 WITH 60,000 MILES. THE TRUCK JUST HIT 100,000 MILES NOT TO LONG AGO. WHILE LEAVING THE BANK, I ACCELERATED, AND WHILE DOING SO THE TRUCK JUST SHUT OFF ON ME, NO WARNING LIGHTS AND IT DID NOT OVERHEAT. I MANAGED TO GET TO THE SIDE OF THE ROAD (THANK GOD BECAUSE IT WAS A BUSY ROAD AND I HAD MY TWO KIDS WITH ME) AND TRIED TO START THE CAR AGAIN AND NOTHING. I HAD THE CAR TOWED TO THE DEALERSHIP THAT I BOUGHT IT FROM WHERE THEY STATED THE ENGINE WAS LOCKED. I STILL OWED MONEY ON THE CAR, SO I HAD TO GET A BRAND NEW CAR WITH MY NEGATIVE EQUITY AND AM NOW STUCK WITH EXTREMELY HIGH PAYMENT. AFTER THE INCIDENT I RESEARCHED ABOUT THE KIA SORENTO S AND SEE THAT MANY PEOPLE HAVE THIS SAME PROBLEM. I HAD ROUTINE OIL CHANGES, BUT BECAUSE THEY WEREN'T AT THE DEALERSHIP THEY STATED THERE WAS NOTHING THEY COULD DO. SOMETHING HAS TO BE DONE ABOUT THIS. ME AND MY CHILDREN COULD HAVE BEEN INVOLVED IN A VERY SERIOUS ACCIDENT BY THE TRUCK JUST SHUTTING DOWN. I WOULD LIKE TO OPEN A SMALL CLAIMS CASE, AS I WAS PUT IN A BAD PREDICAMENT. *TR
WHILE DRIVING ON THE HIGHWAY A CLICKING LOUD CLICKING BEGAN. SEVERAL DASH LIGHTS FLASHED. THE VEHICLE WAS PULLED ON TO THE SHOULDER AND TURNED OFF. THE CAR REFUSED TO START. SEVERAL ATTEMPTS TO JUMP THE BATTERY WERE MADE. THE CAR WAS TOWED TO A MECHANIC WHO DIAGNOSED THE ISSUE AS ENGINE FAILURE, SPECIFICALLY THE ENGINE RAPIDLY CONSUMING THE OIL. *TR
I WAS DRIVING TO HOUSTON ON 288 HIGHWAY AT A SPEED AROUND 60..65MPH AND THE ENGINE JUST DIE I PULL OVER TRY TO START SUV BACK ON AND THE ENGINE LIGHT COME ON FLASHING SO I TOW THE VEHICLE TO MY HOUSE Y PUT A $20 DOLLARS CODE SCANNER ON IT AND A P1326 CODE COME UP ( KNOCKING SENSOR) SO I CHECK ON LINE TO SEE SOME OPTIONS AND I READ THAT THEY HAVE SOME RECALL.. *TR
MY 2013 KIA SORENTO IS USING AN EXCESSIVE AMOUNT OF OIL IN BETWEEN OIL CHANGES. I HAVEN'T FOUND ANY OIL LEAKS. UPON STARTING THE KIA THERE IS A LOT OF WHITE SMOKE COMING FROM THE TAIL PIPE. ALSO HAS A ROUGH IDLE. CURRENTLY IN AN INDEPENDENT MECHANIC SHOP AND THEY AREN'T FINDING AN OIL LEAK EITHER. HAS BEEN DOING THIS FOR THE 3 YEARS I'VE OWNED IT. PURCHASED FROM A CAR DEALER. HAVE HAD REGULAR OIL CHANGES. *TR
I WAS DRIVING MY CAR AND ALL OF A SUDDEN IT STARTED TO REDUCE IN SPEED, I SAW THE ENGINE LIGHT COME ON, THEN AS I TRIED TO PUSH THE ACCELERATOR THE CARS RPM WOULD NO GO PAST 2, SO I DROVE TO A AUTO ZONE AND RHEY CHECKED THE ERROR, THAT SAID THEY DID NOT KNOW WHAT IT WAS, SO AS I WAS DRIVING HOME THE CAR STARTED MAKING A NOISE AS ID THERE QAS METAL ON METAL, I STOPPED MY CAR AND HAD TO CALL A TOW TRUCK TO BRING HOME, AFTER DOING SOME RESEARCH I FOUND OUT THE CODE WAS FOR SOME BEARINGS.
WAS DRIVING AROUND 70 MPH ON THE HIGHWAY AND THE ENGINE LOCKED UP, THANKFULLY WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD. SMOKE CAME FROM THE HOOD. HAD AAA TOW MY CAR TO LOCAL MECHANIC ZEILKES, WAS ADVISED ENGINE WAS BLOWN. BEARING WENT BAD. CLEARLY ALL THE SIGNS FROM RECALLED MOTORS, BUT MINE WAS NOT ON LIST. KEPT REGULAR OIL CHANGES BUT WAS TOLD OUT OF LUCK. STILL PAYING ON MY SUV TO DATE (2020). AND NOT FIXED. WITH 4 KIDS. HAD TO PURCHASE A CHEAP LITTLE VEHICLE TO GET AROUND, WHICH WE HOPE WILL LAST TILL I'M PAID OFF. JUST THANKFUL MY KIDS WERE NOT IN THE CAR AND IT WASN'T BUSY! BUT COME ON KIA YOU CLEARLY HAVE AN ISSUE! *TR
I WAS ON A HIGHWAY GETTING READY TO EXIT AND THE MY MOTOR JUST QUIT. NO SIGNS OF ANYTHING WRONG. NO WARNING LIGHTS AT ALL. OIL IS ALWAYS CHANGED AND I DO NOT TRAVEL A LOT. *TR
I WAS DRIVING DOWN THE ROAD WHEN I NOTICED THAT ALL MY WARNING LIGHTS ON THE DASHBOARD WERE COMING ON. ALL OF THEM WERE LIT UP RED AND NOT GOING OFF. THE NAVIGATION AND RADIO SCREEN WENT COMPLETELY BLACK. I NOTICED I WAS LOSING SPEED AND TRIED TO ACCELERATE AND I HAD NO POWER TO ACCELERATE THE CAR. I WAS ON THE INSIDE LANE OF THE FOUR LANE ROAD AND COASTED TO THE MIDDLE MEDIAN ON THE FOUR LANE ROAD TO SAFELY GET MY TRUCK OUT OF ONCOMING TRAFFIC. WITH NO CAPABILITY TO ACCELERATE MY TRUCK TO GET IT OUT OF TRAFFIC THIS OPTION DEEMED TO BE THE SAFEST MANEUVER TO DO. WHEN THE TRUCK FINALLY STOPPED I HAD TO USE THE EMERGENCY BRAKE TO KEEP TRUCK FROM ROLLING. AT THIS TIME I COULD NOT TAKE THE TRUCK OUT OF DRIVE MODE AND PUT INTO PARK MODE. WITH ASSISTANCE MY TRUCK BATTERY WAS TEMPORARILY CHARGED SO I COULD HAVE THE ABILITY TO PLACE THE TRUCK IN PARK MODE. WHEN BATTERY CHARGER WAS DISCONNECTED THE TRUCK WOULD NOT START. MY 2013 KIA SORENTO SX WAS TOWED TO JOEY GRIFFIN KIA IN ROCKY MOUNT NC. TALKING WITH [XXX] IN SERVICE DEPARTMENT HE ADVISED THAT THE ALTERNATOR, BATTERY AND 1 BELT NEEDED TO BE REPLACED. THIS WILL BE A $1000.00 REPAIR. I WAS WONDERING IF THE RECALL LISTED IN THE NHTSA 17V224000 COULD BE ASSOCIATED WITH THIS. THE TRUCK IS AT THE KIA DEALERSHIP NOW SO I HAVE NO RECORDS AT THIS TIME. MY 84 YR MOTHER WAS WITH ME AT THIS TIME AND I AM GRATEFUL THAT WE WERE NOT ON THE INTERSTATE AT THE TIME THIS HAPPENED. THE OUTCOME OF THIS COULD HAVE BEEN A LOT MORE TRAGIC WITH MULTIPLE T
I SEE NO OIL LEAKING FROM MY CAR, BUT I HAVE TO ADD 3_QUARTZ OF OIL EVERY 2,000 MILES. NOW I BOUGHT THIS CAR FROM PRIVATE SELLER. NOW I HAVE RESEARCHED THIS PROBLEM AND THINK THIS CAR IS IN SERVICE OIL CHECK BECAUSE IT HAS AN ORANGE DIPSTICK. HOWEVER I DON'T KNOW HOW TO VERIFY THIS
WHILE DRIVING ON THE FREEWAY THE ENGINE SEIZED AND WOULD NOT MOVE.LUCKILY THERE HASN'T BEEN A LOT OF TRAFFIC LATELY BECAUSE OF THE COVID -19.I WAS ABLE TO PULL OVER SAFELY.
2/11/20: DRIVING NORTH ON I-55 WHEN THE CAR SUDDENLY STARTED HESITATING AS IF IT WASN'T GETTING FUEL, I PULLED OVER & HEARD A CRACK NOISE, CAR STALLS, SMOKE COMING FROM INSIDE THE HOOD, ENGINE, OIL, BATTERY & TRANS DASH LIGHTS LIT UP AFTER THE NOISE & SMOKE, BUT OIL GAUGE NEVER EVER GOT HOT (EVEN BEFORE THIS) I OPENED HOOD & SAW LIQUID HAD EXPLODED UNDER THE HOOD. I TRIED TO START THE CAR & IT WOULDN'T. THE NEXT DAY, HAD IT TOWED TO A SHOP, THE MECHANIC SAID: 'ENGINE IS BLOWN & NO CLUE WHY, THERE'S A HOLE IN THE ENGINE BLOCK & NOTHING YOU COULD'VE DONE TO PREVENT IT, IT DEFINITELY SEEMS LIKE A MECHANICAL DEFECT & IT WAS JUST A MATTER OF TIME BEFORE IT BLEW.' SO IMAGINE MY CONFUSION WHEN MY 2013 VEHICLE'S ENGINE (MAINTAINED PERFECTLY AS I HAD FREE OIL CHANGES THROUGH KIA SO I GOT THEM DONE REGULARLY & IT'S ALL IN THEIR SYSTEM) RANDOMLY BLOWS & MECHANIC HAS NO IDEA WHY. I RESEARCHED & 0 OPEN RECALLS, KIA HEADQUARTERS SAID IT'S MY RESPONSIBILITY AS MY VIN NOT INCLUDED ON RECALL DETAILING MY EXACT COMPLAINT BECAUSE IT DIDN'T HAVE A GFI ENGINE. THIS IS OBVIOUSLY A MECHANICAL DEFECT AND KIA SHOULD BE HELD ACCOUNTABLE AND RESPONSIBLE FOR REPLACING THE DEFECTIVE ENGINE ON MY CAR!! I'M NOW WITHOUT INCOME DUE TO THE CORONAVIRUS PANDEMIC HAPPENING, SO I CAN'T AFFORD THE CAR PMT THAT I'M RESPONSIBLE FOR A VEHICLE I JUST PURCHASED 12/2018!! THIS IS HORRIFYING THAT KIA REFUSES TO REPLACE MY ENGINE. I'M A SINGLE MOM WITH 2 KIDS (8 & 9) TRYING TO SURVIVE & THEY REFUSED TO EVEN GIVE A LOANER
DRIVING ON INTERSTATE ABOUT 70 HEARD A LOUD KNOCK IN THE MOTOR IMMEDIATELY LOST POWER TALK TO THE MECHANIC HE SAID BEARINGS WERE WORN OUT AND IT THREW A ROD 114,000 MILES ON CAR OWN CAR SINCE IT WAS BRAND NEW CAT MAINTENANCE ON IT CHANGE THE OIL EVERY 3000 MILES KIA SAYS IT'S NOT IN THE RECALL NUMBER SC147BUT IT SAYS ALL 2013 KIA SORRENTO'S
DRIVING TO WORK, THE ENGINE SEIZED AT A RED LIGHT. MANAGE TO ROLL TO PARKING LOT. LOST STEERING AND BRAKING. MY SHOULDER STILL HURTS FROM PULLING ON STEERING WHEEL SO HARD. VERY SCARY AS WAS ON VERY BUSY 2 LANE (EACH WAY) IN MORNING RUSH HOUR TRAFFIC. CALLED AAA IMMEDIATELY. THEY TOWED THE CAR TO OUR MECHANIC. MECHANIC SAID BEARING/ENGINE LOCKED AND WOULD NEED TO BE REPLACED. SORENTO HAD 103K MILES SO NOT WORTH THE EXPENSE. RADIO/BLUE TOOTH, ETC. HADN'T WORKED FOR LONG TIME. SOLD SORENTO TO SALVAGE YARD THAT SAME DAY. THEY TOWED THE VEHICLE OFF OUR MECHANIC'S LOT. I WAS TOLD ABOUT THE RELATED RECALL AFTERWORDS. HAVEN'T CONTACTED KIA YET BUT JUST FOUND THIS #, 800-333-4542, WHICH I CAN TRY TO ASK THEM ABOUT THIS SITUATION. DOCUMENTS: I HAVE RECEIPT FROM THE SALVAGE YARD. AAA DIDN'T GIVE ME ANY PAPER WORK BUT I'M SURE THIS CAN BE DOCUMENTED. MY MECHANIC FELT BAD AND DIDN'T CHARGE ME SINCE HE COULDN'T FIX AND DIDN'T GIVE PAPERWORK.
WHEN I WAS DRIVING ON A HIGHWAY,CAR SUDDENLY STOPPED WITH BIG NOISE AND NOW LEAKING OIL FROM ENGINE AND NOT ABLE TO START MY CAR
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE BEARINGS FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER DORAL KIA (10155 NW 12TH ST. DORAL FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 17V224000 (ENGINE). THE FAILURE MILEAGE WAS 67,000.
I JUST HAD TO REPLACE THE LOWER BALL JOINTS IN MY 2013 SORENTO SX WITH ONLY 60,000 MILES ON IT. THEY WERE IN BAD SHAPE, AND MADE NOISES WHEN TURNING CORNERS OR GOING OVER BUMPS. BALL JOINTS SHOULD LAST FAR LONGER THAN THIS. I SEE MANY CANADIAN SORENTOS HAD A BALL JOINT RECALL. BRAKES ARE SPONGY, TOO. I HAVE REPLACED THE BRAKES, AND HAD THE FLUID CHECKED FOR AIR, BUT STILL NOT A SOLID FEEL TO IT.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 30 MPH THERE WAS AN ABNORMAL KNOCKING NOISE DETECTED AND VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL. THERE WERE NO WARNING LIGHTS ILLUMINATED, THE VEHICLE WAS TOWED TO RICK CASE KIA LOCATED AT (3190 SATELLITE BLVD, DULUTH, GA 30096, (678) 321-1590 WHERE IT WAS DIAGNOSED THAT CYLINDER THREE FAILED. THE VEHICLE WAS NOT REPAIRED. THE WARRANTY COMPANY WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
MY CAR STALLED GOING AROUND 65-70 MPH ON THE HIGHWAY, AND POWER STEERING AND ACCELERATION COMPLETELY CEASED. AFTER PULLING OVER I WAITED A MINUTE AND TRIED TO START IT AGAIN AND MY ENGINE HAS A VERY LOUD KNOCKING SOUND COMING FROM IT, AND IT DRIVES EXTREMELY ROUGH. I NEVER HAD ANY WARNING SIGNS PRIOR TO THIS, AND NOW MY CHECK ENGINE LIGHT HAS BEEN BLINKING. I HAVE ALWAYS KEPT UP WITH THE MAINTENANCE AND OIL CHANGES ON MY VEHICLE, AND NOW IT IS THROWING A "P1326" CODE. I HAD IT TOWED TO MY HOUSE TO PREVENT FURTHER DAMAGE OR POSSIBLE ACCIDENT!
WHILE DRIVING DOWN RESIDENTIAL STREET CAR STOPPED AND WOULD NOT TURN ON. THE CAR STARTED BACK UP AND WE WERE ABLE TO GET CAR BACK TO DRIVE WAY. I TOOK THE CAR TO A LOCAL REPAIR SHOP AND THEY TOLD ME CAM PHASER GEAR WAS LOCKED. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THAT THE REASON CAM PHASER LOCKED WAS A BAD BEARING ON CYLINDER 3. I WAS ALSO TOLD THE CAR WAS NOT A RECALL LIST AND THAT IT WOULD BE ABOUT 3-5000 DOLLARS TO FIX A CAR ENGINE WIH FAILED BEARINGS ON CYLINDER 3.. THIS CAR HAS ONLY 78K MILES ON IT. THIS SHOULD NOT HAPPEN ON A CAR WITH SO LITTLE MILES ON IT.
FEB12, 2020MORNING, MY SON AND HIS GIRLFRIEND WERE DRIVING MY CAR TO WORK. HE CALLED ME AND SAID THE CAR HAD STALLED OUT AND WON'T START. I ASKED ALL THE QUESTIONS RELATED TO AN ALTERNATOR ISSUE LIKE DID RADIO TURN OFF LIGHTS GET DIM . NO WAS RESPONSE, SAID CAR WOULD SURGE INCREASING SPEED THEN IF TOOK FOOT OFF ACCELERATOR WOULD DRASTICALLY SLOW DOWN. WHEN APPROACHING STOPLIGHT JUST CUT OFF. NO WARNING NO LIGHTS, WOULDN'T START. THANKFULLY THE TRAFFIC WASN'T HEAVY AND A NICE PERSON HELPED THEM GET IT OFF THE ROAD. HAD IT TOWED HOME THEN TO THE MECHANIC FOR WHAT WE THOUGHT WAS ALTERNATOR ONLY TO GET DISTURBING CALL SAYING THE MOTOR IS SHOT. I HAD THE SAME TOW TRUCK DRIVER PICK IT UP AND TAKE IT TO MECHANIC AND HE KEPT ASKING IF I WAS SURE IT WAS THE ALTERNATOR, HE HAD TOLD ME HE THOUGHT THE ENGINE HAD SEIZED BY HOW IT SOUNDED WHEN HE TRIED TO START IT TO TRY AND POSITION IT BETTER FOR THE ROLL BACK, I HAD HOPE HE WAS WRONG.THERE WERE REGULAR OIL CHANGES DONE AND I HAVE CHECKED MY VIN AGAINST THE RECALL AND ALTHOUGH THE YEAR AND MAKE ARE CORRECT MY VIN IS NOT INCLUDED. I OPERATE A CLEANING SERVICE AND DESPERATELY NEED MY CAR. IN FACT WE WERE SEARCHING FOR MY SON A CAR AS HE HAD GRADUATED AND BECAME EMPLOYED AND NOW INSTEAD OF LOOKING FOR ONE WE'VE GOT TO GET TWO. AND STILL MAKE PYMTS ON THIS ONE TO SAVE MY CREDIT. IT'S REALLY SAD THAT KIA IS DOING VALUABLE CUSTOMERS LIKE THIS. PEOPLE NEED THEIR CARS. LAST YEAR I TRIED TO TRADE IT IN THEY OFFERED SUCH A LOW VALUE FOR MINE I CAN'
I WAS DIVING AS USUAL, TAKING MY KIDS TO SCHOOL AND THE CAR SUDDENLY GAVE UP. WITH VERY LOUD RATTLE, HAD TO STOP, THOUGHT CAR WAS GOING TO EXPLODE. SO, I GOT IT TOWED AND LOOKED AT BY AUTO MECHANICS. TOOK IT TO 2 MECHANICS TO VERIFY. I HAVE ALL DOCS TO CORROBORATE THAT THE ENGINE GAVE UP COMPLETELY. HAD TO REPLACE ENGINE. CALLED KIA TO ASK IF THERE WAS A RECALL ON MY VEHICLE. THE MAN SAID "NO." BUT I AM SURE, THEY WILL BE RECALLED SOON..
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE CONTACT DID NOT NOTIFY A DEALER AND THE VEHICLE WAS NOT DIAGNOSED BY AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS INSPECTED FOR EXTERNAL LEAKS HOWEVER, NO LEAKS WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,873.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Kia Sorento → · Every Sorento year → · How the figures are calculated →