ENGINE FAILURE WHILE DRIVING DOWN A MAJOR HIGHWAY IN HEAVY TRAFFIC. SAME ISSUE AS RECALLED ENGINES BUT KIA REFUSES TO ADDRESS THE ISSUE ON THIS VEHICLE.
2013 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
WHILE DRIVING TO TUCSON FROM MESA ON INTERSTATE 10, MY ENGINE STARTED MAKING KNOCKING NOISES AND LOST POWER , THEREBY STALLING BY THE ROADSIDE. IT HAS 89,000 MILES ON AND HAS BEEN METICULOUSLY MAINTAINED WITH REGULAR OIL CHANGES. I TOWED IT TO MY MECHANIC WHO SAID THE VEHICLE HAD SUFFERED A CATASTROPHIC ENGINE FAILURE WITH METAL SHAVINGS FROM THE FAILED BEARING ALL VISIBLE ON OPENING THE VALVE COVER. HE SUGGESTED I CONTACT KIA TO SEE IF THIS ENGINE WAS PART OF THE RECALL SC 0147 WHICH IS A RECALL DUE TO THIS KIND OF FAILURE FROM A MANUFACTURING DEFECT. AFTER INVESTIGATING, KIA DENIED MY REQUEST STATING THIS PARTICULAR ENGINE WAS NOT UNDER RECALL AND THEREFORE COULD NOT HAVE SUFFERED THIS SAME DEFECT. THEY REFUSED TO TELL ME WHEN AND WHERE THE ENGINE WAS MANUFACTURED WAS MANUFACTURED, IN MY ATTEMPT TO LINK THE ENGINE WITH THOSE UNDER RECALL, JUST STATING IT WAS NOT PART OF THE RECALL. I THEREFORE HAVE TO MEET THE COST OF REPLACING A WHOLE ENGINE THAT MY MECHANIC BELIEVES SUFFERED THE SAME MANUFACTURING FAILURES AS THE THE ONES RECALLED. THIS IS NOT FAIR.
ENGINE HAD BEEN MAKING A NOISE (HUMMING AND GRINDING) WHEN VEHICLE WAS OPERATING BETWEEN 40MPH AND 60 MPH. BROUGHT TO KIA DEALER WHO STATED IT WAS THE NEW TIRES WE BOUGHT FROM MEINEKE. BROUGHT VEHICLE TO MEINEKE WHO SAID IT WAS NOT THE TIRES. WAS DRIVING VEHICLE AND WHILE EXITING HIGHWAY THE ENGINE SHUT OFF AND HAD TO PULL OFF TO THE SIDE OF THE ROAD UNDER 0 POWER. VEHICLE WOULD NOT START EVEN THOUGH THERE WAS STILL BATTERY POWER. VEHICLE WAS TOWED TO MEINEKE WHO TOLD ME THAT THERE WAS NO OIL IN THE ENGINE. WE HAD AN OIL CHANGE DONE IN MAY 2018 AT THE MILFORD CT KIA AND WAS NOT DUE FOR ANOTHER OIL CHANGE UNTIL OCTOBER 2018. THE VEHICLE HAD APPROXIMATELY 800 MORE MILES TO REACH THE 3000 MILE MARK FOR AN OIL CHANGE ALSO. I HAD THE VEHICLE TOWED TO MILFORD KIA WHO IS STILL EXAMINING THE ISSUE. KIA STATED THEY WOULD CHECK WITH KIA MOTORS TO ASCERTAIN IF THIS ISSUE IS COVERED BY A CURRENT ENGINE RECALL FOR 2013 KIA SONATAS.
IN EARLY MAY, THE AIRBAG LIGHT ON MY DASHBOARD CAME ON FOR NO REASON. MY 2013 KIA SORENTO WAS IN PARK. I TOOK THE CAR INTO THE LOCAL KIA DEALERSHIP AND HAD THE SERVICE CODE SCANNED. THE CODE CAME BACK SAYING THE PASSENGER-SIDE SEAT MAT AIRBAG SENSOR WAS THE ISSUE. THEY SAID THERE WERE NO RECALLS AND THAT THE MAT COULD MALFUNCTION IF IT GOT WATER ON IT OR IF ELECTRONICS WERE PLACED ON THE PASSENGER SEAT. I INFORMED THE SERVICE CLERK THAT NEITHER SITUATION WAS HAPPENING AT THE TIME OR ANYTIME BEFORE THE LIGHT ILLUMINATED. THE SERVICE CLERK SAID THAT KIA RECOMMENDED RESETTING THE CODE, AND HE HOPED IT WOULD SOLVE THE PROBLEM. THE LIGHT STAYED OFF FOR ALMOST 4 MONTHS. FAST FORWARD TO LAST WEEK. THE DASHBOARD AIRBAG LIGHT CAME ON AGAIN FOR NO REASON. MY CAR HAS NOT BEEN IN ANY TYPE OF ACCIDENT. MY PASSENGER SEAT HAS NOT BEEN IN CONTACT WITH WATER OR HAD ELECTRICAL DEVICES RESTING ON IT. I TOOK MY SORRENTO IN AGAIN AND HAD THEM READ THE CODE. IT CAME BACK WITH THE SAME PROBLEM, THE PASSENGER SEAT MAT. MY CAR IS ONLY AT 83,000 MILES, AND WAS AT 79,000 WHEN THE LIGHT FIRST CAME ON. THEY QUOTED THE REPAIR COSTS AT BETWEEN $1500 - $2000. I HAVE ATTEMPTED TO CONTACT KIA, TWO TIMES, THROUGH THEIR CUSTOMER COMPLAINT OPTION ON THEIR WEBSITE, BUT THEY HAVE NOT RESPONDED. THEY HAVE HAD AIRBAG-RELATED RECALLS WITH SEVERAL OTHER KIA MODELS OF THE SAME YEAR, BUT THE SORENTO IS NOT INCLUDED. THIS IS A MAJOR SAFETY ISSUE THAT SHOULD BE COVERED UNDER A RECALL. SOMETHING IS OBVIOUSLY WRONG WITH THE
DRIVING DOWN THE HIGHWAY AND CAR COUGHT FIRE. IF IT WASN'T FOR THE CAR NEXT TO US WHO SIGNALED TO PULL OVER WE WOULD HAVE BEEN TOAST.
KIA SORENTO 2013 2ND ROW SEAT (PASSENGER SIDE) STUCK DOWN, THIS IS THE 2ND TIME I HAVE HAD IT FIXED. I BOUGHT THE CAR BRAND NEW IN 2012, AND IT HAS ALWAYS BEEN DIFFICULT TO OPERATE, LEVER SOMETIMES WOULD FEEL STUCK. I WOULD HAVE TO SOMETIMES PRESS ON THE SEAT TO MAKE THE LEVER WORK, OR SHAKE THE SEAT WHILE PULLING ON THE LEVER. FIRST TIME IT BROKE WHILE TRYING TO PUT THE SEAT DOWN IT WOULD NOT GO DOWN AND FELT LIKE THE LEVER WAS NOT ENGAGED HAPPENED AT HOME DECEMBER 2015. I HAD IT FIXED ON FEB 11 2016 AT THE DEALERSHIP, AND IT WAS CONSIDERED UNDER WARRANTY. IT BROKE AGAIN A MONTH AGO AUGUST 2018 WHILE I WAS PARKED AND TRYING TO PUT THE SEAT BACK UP, IT WOULD NOT GO BACK UP. THE LEVER WOULD MOVE BUT IT DID NOT ALLOW THE SEAT TO GO BACK UP. I BROUGHT IT IN FOR AN ESTIMATE ON SEPT 6 2018. THE ESTIMATE SAYS "NEEDS LEVER, CABLES AND HINGES") $500 PARTS AND $300 LABOR. I SEE THAT THERE ARE SEVERAL KIA OWNERS WITH THE SAME PROBLEM AND WONDERING IF KIA IS RECALLING IT.
THE CAR WAS TAKEN IN FOR A RECALL AND I WAS TOLD IT PASSED THE TEST , FOR NOW, BUT I NEED TO CONTINUE TO BRING IT IN PERIODICALLY FOR CHECKS. THEREFORE THE CAR IS POTENTIALLY DANGEROUS AND THE ENGINE COULD SEIZE WHILE DRIVING. NO ONE SHOULD BE FORCED TO DRIVE A CAR LIKE THAT AND THE RECALL IS NOT COMPLETE BUT YET THEY REFUSE TO REMEDY THE PROBLEM. IF THE CAR WAS SAFE, THEN IT WOULDN'T HAVE TO CONTINUE TO BE CHECKED FOR THE SAME PROBLEM. KIA KNOWS THERE IS A PROBLEM WITH THE MOTOR AND REFUSES TO FIX IT AND INSTEAD IS MAKING PEOPLE CONTINUE TO BRING THE CAR IN FOR FUTURE CHECKS. THE PROBLEM COULD STILL OCCUR WITHOUT ANY WARNING AS THEY KNOW THE ENGINE IS DEFECTIVE. THEY ARE USING DECEPTIVE PRACTICES AND PUTTING PEOPLES LIVES AT RISK. I AM STUCK WITH AN UNSAFE CAR AND IF I SELL IT, I WOULD HAVE TO DISCLOSE THAT TO THE NEW BUYER, TO DO OTHERWISE WOULD BE VERY WRONG, ALTHOUGH KIA DOESN'T SEEM TO THINK SO. I WAS QUOTED AN AMOUNT MUCH LOWER THAN THE TRADE IN VALUE BECAUSE OF IT.
KIA REFUSES TO REPLACE THE KNOWN DEFECTIVE ENGINE. MY HUSBAND TOOK THE CAR INTO THE DEALERSHIP FOR THE SC147 RECALL AND WAS TOLD IT PASSED, "FOR NOW" BUT IT WOULD HAVE TO CONTINUE TO BE CHECKED. KIA KNOWS THE ENGINE IS DEFECTIVE AND HAS PLACED MYSELF AND MY FAMILY IN AN UNSAFE AND POTENTIALLY LIFE THREATENING SITUATION AND I DON'T FEEL COMFORTABLE DRIVING IN A CAR WHERE THE ENGINE COULD SEIZE AT ANY TIME WITHOUT PRIOR NOTICE BECAUSE KIA KNOWS THE ENGINE IS DEFECTIVE BUT IS WAITING FOR IT TO FAIL THE TEST. THAT IS WRONG AND IT COULD HAPPEN PRIOR TO A PERIODIC RECHECK AND NO ONE IN THEIR RIGHT MIND WOULD FEEL COMFORTABLE DRIVING A VEHICLE LIKE THAT AND KIA IS USING DECEPTIVE PRACTICES BY REFUSING TO REPLACE THE ENGINE THAT IS KNOWINGLY DEFECTIVE. NOT ONLY THAT, BUT IN ORDER TO SELL THE VEHICLE ,WHICH WE NOW WANT TO DO BECAUSE WE DO NOT FEEL SAFE IN IT, WE WOULD HAVE TO INFORM THE POTENTIAL BUYER OTHERWISE IT WOULD BE NEGLIGENT NOT TO. A TRADE IN VALUE WAS GIVEN TO US THAT WAS WAY BELOW THE TRADE IN VALUE AND IT IS BECAUSE OF THE OPEN RECALL.
AIRBAG LIGHT IS STAYING ON WE WERE TOLD THAT IT IS THE OCD MAT SENSOR FOR THE PASSENGER AIRBAG
RECALL NOTICE FOR ENGINE AND ENGINE COOLING RECALL POWER TRAIN
I WAS TRAVELING DOWN A ROUTE 30 IN GREENSBURG, PA AT APPROXIMATELY 45 MPH. THERE WAS A SLIGHT CLICKING NOISE AND THEN SILENCE. NO NOISE. THE ENGINE LIGHT CAME ON. THE GAS PEDAL WOULD NOT WORK. THE POWER STEERING WOULD NOT WORK. I WAS ABLE TO COAST INTO THE MALL PARKING LOT. I HAD MY VEHICLE TOWED TO ALLWINE CURRY AUTO SEVICE, A LOCAL GARAGE, FOR EVALUATION. I WAS TOLD THAT THE ENGINE WAS SHOT AND THAT A USED ONE COULD BE INSTALLED FOR $3500. WE PURCHASED OUR VEHICLE USED FROM SMAIL KIA IN MAY 2017. WE HAVE OUR OIL CHANGED EVERY 6000 MILES. WE HAVE NOT HAD A OIL LIGHT COME ON OR ANY WARNING THAT THERE IS A PROBLEM.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING FROM NEW JERSEY TO FLORIDA, THE CONTACT NOTICED THAT THE OIL LEVEL WAS LOW. THE CONTACT STOPPED TO ADD OIL TO THE VEHICLE. ONCE THE CONTACT ARRIVED IN FLORIDA, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN UNKNOWN KIA DEALER IN FLORIDA, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE REMAINED AT THE DEALER WITH POSSIBLE OIL AND ENGINE FAILURES. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT SHE WAS NOT INFORMED OF IT WHEN THE VEHICLE WAS PURCHASED IN JULY OF 2017. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,900.
2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE BOTH NOTIFIED BUT COULD NOT OFFER A SOLUTION.*JS
WHILE DRIVING 60MPH. THE ENGINE STARTED TO LOOSE POWER AND THE ENGINE SEIZED CAUSING A CONNECTING ROD TO BE EJECTED OUT OF THE BOTTOM OF THE ENGINE. THE VEHICLE HAD 29,200 MILES ON IT. THIS IS THE 2.4 ENGINE. NOT THE THETA ENGINE, BUT THE SAME BOTTOM END AS THE THETA ENGINE!!
CLOCK SPRING BROKE AND AIRBAGS DIDN'T DEPLOY.
PCM RECALL. VEHICLE STALLS AT STOPS AND SLOWING OF VEHICLE. AUGUST 6 TURNED OFF ENGINE WOULD NOT RESTART AFTER PARKING IN DRIVEWAY AND TURNING ENGINE OFF. AUGUST 4 AND 5, 2018 VEHICLE STALLED WHEN I WAS COMING TO A STOP ON THE ROAD IN TOWN.
SPONTANEOUS VEHICLE FIRE. TRAVELING ON US-27 IN FLORIDA, STOPPED AT RED LIGHT AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD, PROCEEDED THROUGH THE LIGHT ONCE IT TURNED GREEN TO GET TO THE SIDE OF THE ROADWAY WHEN SMOKE STARTED THROUGH THE VENTS AND FLAMES CAME OUT FROM UNDER THE HOOD AS WELL. CAR BECAME DISABLED AND 3 OF US JUMPED OUT AND RAN DOWN THE ROAD, AWAY FROM THE CAR. THE ENTIRE CAR WENT UP IN FLAMES IN A MATTER OF SECONDS FROM EXITING.
MY WIRING FOR MY HEADLIGHT MELTED, THE WIRING WAS REPLACED AND ITS MELTING AGAIN AND NOT WORKING.
MY 2013 KIA SORENTO WITH A THETA 2.4 LITER ENGINE EXPERIENCED COMPLETE ENGINE FAILURE AT 63,000 MILES; ON TUESDAY 3/21/17. WHEN MY ENGINE FAILED/HEARD LOUD ENGINE NOISES I WAS DRIVING ON HIGHWAY I-10 NORTH IN TUCSON AZ RUSH HOUR TRAFFIC, I HAD TO COAST OVER IMMEDIATELY TO THE SIDE OF THE HIGHWAY, VERY DANGEROUS LUCKY NO ACCIDENT. I UNCOVERED IMPORTANT INFORMATION ABOUT KIA THETA 2.4 LITER ENGINE PROBLEMS. SPOKE TO KIA CERTIFIED MASTER TECHNICIAN; MORGAN THAT TOOK APART MY ENGINE FOR WARRANTY EVALUATION. HE SAID THEY HAVE BEEN SEEING THIS ENGINE PROBLEM; IT'S FAILURE OF THE #3 CYLINDER CONNECTING ROD, FEELS IT'S AN ENGINEERING MISTAKE, THE PORT SIZES FOR THE OIL FLOW ARE NOT SIZED PROPERLY, CAUSING INSUFFICIENT OIL FLOW OVERTIME AND COMPLETE ENGINE FAILURE. MY ENGINE LOOKED BRAND NEW, THERE WAS NO SLUDGE BUILD UP, AND THE OIL PUMP LOOKED BRAND NEW AS WELL. I HAVE ATTACHED PICTURES FOR PROOF. THERE WERE VERY SMALL BRONZE COLORED METAL FLAKES IN THE OIL PAN; HE SAID IT WAS LIKE PANNING FOR GOLD IN THE OIL PAN. THE METAL FLAKE EROSION DIDN'T HAPPEN OVERNIGHT THIS WAS SLOWLY HAPPENING WITH EVERY MILE BEING DRIVEN; THE METAL FROM THE CONNECTING ROD BEARINGS ERODED OVERTIME IN SMALL METAL FLAKES AND COLLECTED IN THE OIL PAN. I HAD PEORIA KIA IN PEORIA, AZ DO MY LAST WARRANTY INSPECTION & MAINTENANCE SERVICE/OIL CHANGE ON MY 2013 KIA SORENTO IN DECEMBER 2016. I ESPECIALLY ASKED THE SERVICE ADVISOR TO CHECK OUT EVERYTHING INCLUDING THE ENGINE BEFORE THE 60,000 MILE SECOND OWNER POWERT
LOW BEAM HEADLIGHTS QUIT WORKING. THE CONNECTION PLUGS COMPLETELY CORRODED. HAPPENED TO BOTH SIDES.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO KIA OF EAST SYRACUSE (6717 MANLIUS CENTER RD, EAST SYRACUSE, NY 13057, (315) 701-5898), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,155.
VIN IS [XXX] 2009 KIA RIO 5 SX- AFTER DRIVING TO SAN DIEGO AND BACK TO PORTLAND OR, OUR ENGINE BEGAN TO PUTTER AND HAD ISSUES ACCELERATING AND SMELLED LIKE IT WAS ON FIRE. WE ALSO NOTICED A RATTLING SOUND THAT INCREASINGLY GOT LOUDER. ONCE HOME THE ENGINE LIGHT CAME ON SO WE TOOK IT TO THE SHOP WE GET ALL OF MAINTENANCE DONE AND THEY SAID THAT THEY SPOKE TO KIA AND FROM WHAT THEY SEE AND HEAR, WE WILL NEED TO GET A NEW ENGINE. THEY EVEN SAID THEY WOULD NOT WORK ON THE ENGINE DUE TO LIABILITY CONCERNS. I THEN CALLED A KIA DEALERSHIP AND THEY SAID IT SOUNDS LIKE I NEED A KNEW ENGINE, EVEN WITH OUT BRINGING IT TO THEM. THEN I TOOK IT TO THE KIA DEALERSHIP I PURCHASED IT FROM. THEY SAID IT WOULD COST ABOUT 500 BUCKS TO HAVE THE SHOP OPEN THE ENGINE UP BUT FROM THE SOUNDS AND SMELL THEY SAID I WILL NEED TO GET A NEW ENGINE. KIA HAS STATED THAT MY CAR IS OUT OF WARRANTY AND THAT THE ENGINE IS NOT THE ONE THAT WAS RECALLED AND IN A LAWSUIT ALREADY. THE ISSUE WITH THAT ENGINE IS THE SAME AS MY ENGINE NOW. A CAR THAT HAS BEEN MAINTAIN RELIGIOUSLY BY THE OWNERS MANUAL AND IS ONLY 5 YEARS OLD OF WHICH I OWNED IT FOR 2 OF THOSE YEARS, WITH 125874 MILES SHOULD NOT FAIL LIKE THIS. I HAVE BEEN TRYING TO WORK WITH KIA CORPORATE BUT THEY KEEP COMING BACK WITH I WILL NEED TO PAY FOR THE NEW ENGINE BECAUSE THE FAILURE WAS DUE TO POOR MAINTENANCE (NOT TRUE) AND BECAUSE THE ENGINE I HAVE IS NO LONGER BEING MADE OR USED BY KIA. THE COST IS BETWEEN 5000 AND 10000 DOLLARS AND THEIR GOOD WILL OFFER W
THE DRIVER SIDE LOW BEAM HEADLIGHT CONTINUOUSLY MALFUNCTIONS. I HAVE HAD THE HEADLAMP SOCKET AND CONNECTOR REPLACED TWICE - AUGUST 2017 (61,785 MILES) AND JANUARY 2018 (69,938 MILES). I HAVE REPLACED THE BULB ONLY TWICE, ALSO - JULY 2017 AND DECEMBER 2017. THE PROBLEM HAS RE-OCCURRED A THIRD TIME AND APPEARS TO BE SIMILAR TO MANY OTHER COMPLAINTS ABOUT VARIOUS KIA MODEL VEHICLES. THE ISSUE WITH MY 2013 KIA SORENTO OCCURS INTERMITTENTLY AT FIRST, EACH TIME WHILE UNDER NORMAL DRIVING CONDITIONS. IT HAS OCCURRED WHILE DRIVING ON CITY SURFACE STREETS AND WHILE DRIVING ON INTERSTATE HIGHWAYS. EVENTUALLY THE HEADLIGHT JUST QUITS WORKING COMPLETELY AND I AM FORCED TO HAVE SERVICE PERFORMED. THIS PROBLEM SEEMS TO OCCUR ABOUT EVERY 4 MONTHS AND CREATES UNSAFE DRIVING CONDITIONS, ESPECIALLY WHEN IT OCCURS WHILE THE VEHICLE IS IN OPERATION DURING RAINY, LOW-LIGHT OR NIGHTTIME CONDITIONS.
LESS THAN 3000 MILES AFTER KIA DID A OIL CHANGE COVERED UNDER WARRANTY FOR ENGINE RECALL DID I FIND OUT THAT MY ENGINE WAS COMPLETELY OUT OF OIL. THE DEALERSHIP TOOK MY VEHICLE AND AFTER 3 MONTHS A NEW ENGINE WAS PUT IT. I GOT THE VEHICLE BACK STILL EXPERIENCING PROBLEMS WITH THE VEHICLE ROUGH IDLING, PROBLEMS ACCELERATING AND SPUTTERING WHILE DRIVING.
DRIVING AUTO ON I-75 SOUTH NEAR FT. MYERS, FL, CAR ENGINE SPONTANEOUSLY CAUGHT FIRE. ENTIRE AUTO BURNED TO NOTHING BUT METAL. BOTH MYSELF AND MY WIFE WERE ABLE TO OPEN THE DOORS AND GET OUT ALTHOUGH ALL POWER WAS LOST AS WE WERE PULLING OVER THE SIDE OF THE HIGHWAY. WITHIN FOUR MINUTES THE CAR WAS COMPLETELY ENGULFED IN FIRE.
ENGINE SEIZED UP WHILE DRIVING ON THE HIGHWAY CAUSING ME TO HAVE TO DANGEROUSLY CROSS OVER ALL LANES TO THE SHOULDER OF THE ROAD. AFTER GETTING IT TOWED AND LOOKED AT BY MECHANICS IN TWO DIFFERENT LOCATIONS I WAS TOLD THAT THE ENGINE NEEDED TO COMPLETELY BE REPLACED. KIA SAID THEY WOULD NOT REPLACE THIS EVEN THOUGH THE CAR IS A 2013 WITH 61,947 MILES ON IT
WHILE DRIVING CAR HOME FROM A SHORT TRIP, WE STARTED NOTICING A NOISE THAT SEEMED TO SOUND LIKE A SMALL MUFFLER LEAK. NO LOSS OF POWER OR ANY WARNING LIGHTS WERE APPARENT AT ALL. CONTINUED DRIVING THINKING I COULD HAVE THE HOLE IN MUFFLER FIXED THE NEXT DAY. AFTER TRAVELING SOME 30 MILES TO OUR EXIT, GETTING OFF THE ENTER STATE, THE CAR STALLED, STILL NO WARNING LIGHTS INDICATING ANYTHING WAS WRONG, . THE CAR RESTARTED AND I CONTINUED TO DRIVE HOME UNTIL IT STOPPED AGAIN. I CALLED FOR ROAD ASSISTANCE AND HAD IT TOWED TO MY MECHANIC.
MY FAMILY HAD JUST RETURNED FROM A NORTH CAROLINA VACATION ON WHICH WE TRAVELED IN OUR KIA SORRENTO ON THE 23RD OF JUNE. WE HAD BEEN DRIVING ON MAJOR INTERSTATES WITHOUT THE SLIGHTEST THOUGHT THAT OUR KIA WAS POSSIBLY UNSAFE TO DRIVE. MORE RECENTLY ON THE 29TH OF JUNE, I JUST INSISTED THAT MY 19-YEAR-OLD DAUGHTER TAKE MY KIA TO NEW JERSEY BECAUSE I FELT THAT MY CAR WAS A BETTER CHOICE THAN HER OLDER MODEL FORD RANGER TO GO ON THAT LONG TRIP. IT WAS ONLY A FEW HOURS AFTER SHE RETURNED HOME ON JUNE 30, 2018, THAT I WAS DRIVING MY HUSBAND AND TWO CHILDREN TO A GRADUATION PARTY NOT FAR FROM MY HOME WHEN THE CAR STOPPED WORKING WHILE I WAS OPERATING THE VEHICLE. LUCKILY, I WAS ABLE TO STEER IT OFF OF THE ROAD WITH GREAT EFFORT AND WITHOUT ANY INCIDENT OR HARM TO MY FAMILY. I AM VERY UPSET OVER THE INCIDENT THAT OCCURRED. ON MONDAY, MY HUSBAND SPOKE WITH THE DEALERSHIP WHERE I PURCHASED MY CAR, AND HE FOUND OUT ABOUT A RECALL ON THE ENGINE. NEEDLESS TO SAY, I AM INFURIATED! I RESEARCHED THE RECALL AND SAW THAT ON YOUR WEBSITE THAT THE RECALL DATE IS 3/31/2017. I DO NOT FEEL THAT IT IS MY RESPONSIBILITY TO RESEARCH RECALLS. I HAVE MY VEHICLE REGULARLY SERVICED AND INSPECTED AT MY KIA DEALER OR ONE OF ITS OTHER AFFILIATED DEALERSHIPS AND AT NO TIME WAS I INFORMED THAT THIS RECALL WAS IN EFFECT. THIS RECALL HAS BEEN ISSUED FOR OVER A YEAR, AND I WAS NOT AWARE OF THE RECALL. IT SHOULD BE THE MISSION OF ANY AUTOMOTIVE COMPANY TO ENSURE THE SAFETY OF THE CUSTOMERS THAT PURCHASE THEIR PRO
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 70 MPH, THE ENGINE SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT HIS VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO CENTRAL KIA OF NORWOOD (105 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062, 781-762-8100), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
MY CAR 2013 KIA SORENTO BURNT UP !!
WHEN I PUT MY CAR INTO REVERSE IT MAKES THIS BARING GRIND NOISE EVEN WHEN I AM GOING INTO REVERSE. IT CONTINUES TO MAKE THIS NOISE AS I AM DRIVING. ALSO SOMETIMES IT WILL STOP BUT THEN START AGAIN WHEN I MAKE A TURN AND CONTINUE MAKING THE GRIND OR BARING NOISE. ALSO IF I AM AT A STOP LIGHT AND I PRESS THE GAS PADDLE IT MAKES THIS GRIND NOISE. WHEN I LOOKED UP RECALL FOR THIS I HAD FOUND EXACTLY WHAT IT COULD BE AND MY VIN NUMBER SAID IT WASNT FOR RECALL. ALSO. I NOTICED WHEN I WOULD PUT MY PARK IN THE PARK GEAR POSITION IT WONT SOMETIMES LOCK ALL THE WAY. AS I HAD READ ALSO FOR MY CAR. IT DEPENDS ON THE WEATHER HOW LOUD IT MAKES THE NOISE . WHEN IT'S HOT ITS LOUD THEN COLD ITS OFF AND ON. THIS HAPPENS ON STREETS AND HIGHWAYS. MY DATE OF HAPPENING IS AN EDUCATIONAL GUESS. I KNOW IT WAS ALREADY HAPPENING WHEN I GOT A RECALL FOR THE OIL PANEL THING AND SOMETHING ELSE.
AIRBAG LIGHT WON'T GO OFF; I'M TOLD IT NEEDS A NEW OCS MAT WHICH REQUIRES A WHOLE NEW PASSENGER SEAT OVER 2,000. WHY ISN'T THIS THE RESPONSIBILITY OF THE MANUF TO REPLACE? 5 MONTHS PAST THE 5-YEAR WARRANTY AND THEY WON'T GIVE ME ANY DISCOUNT. IN MY OPINION, THE LIABILITY SHOULD FALL ON THE MANUFACTURER FOR ITEMS LIKE THIS AND NOT THE CONSUMER (FEEL MORE LIKE A SUCKER).
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE. THE VEHICLE WAS TAKEN TO HUFFINES KIA MCKINNEY (1201 N CENTRAL EXPY, MCKINNEY, TX 75070, (888) 450-2260), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
103,000 MILES ON MY 2013 KIA. I'M DRIVING AT ABOUT 40 MPH ON THE INTERSTATE DURING RUSH HOUR TRAFFIC. THE CAR DIES. AFTER HAVING IT TOWED AND INSPECTED, THE DIAGNOSIS IS, "SEIZED ENGINE". AFTER DROPPING THE OIL PAN, PIECES OF BEARINGS AND METAL SHAVINGS ARE EVERYWHERE. THIS SOUNDS TO ME EXACTLY WHAT KIA HAS RECALLED THOUSANDS OF CARS FOR. WHY ISN'T MY KIA UNDER RECALL? FOR SUCH A NEW CAR TO HAVE AN ENGINE SEIZURE FROM WORN OUT BEARINGS SEEMS LIKE A FAULTY BUILD.
WHILE ON VACATION IN NEW MEXICO, WE WERE DRIVING ON I-40 WHEN WE HEARD A DEAFENING BOOM AND REALIZED THE SUNROOF HAD SPONTANEOUSLY BURST AND THE ARMATURES AND MECHANISM THAT CONTROL THE OPENING AND CLOSING OF THE SUNROOF HAD DETACHED FROM THE CAR. THERE WERE NO OTHER VEHICLES BEHIND, BESIDE, OR IN FRONT OF OUR VEHICLE AT THE TIME OF THE INCIDENT. WE WERE FOLLOWING THE POSTED SPEED LIMIT AND THE WEATHER WAS CLOUDY. WHEN THE GLASS BURST, THE INSIDE SLIDE COVER VIBRATED VIOLENTLY AND BEGAN TO OPEN. BOTH MY HUSBAND AND I HAD TO HOLD THE COVER CLOSED WITH OUR HANDS TO AVOID FALLING GLASS UNTIL WE COULD SAFELY PULL OFF THE ROAD TO EXAMINE THE DAMAGE. AFTER PULLING INTO A REST STOP A FEW MILES DOWN THE ROAD, IT BEGAN TO RAIN. WE HAD TO DRIVE 13 MILES TO THE NEAREST TOWN, WHILE HOLDING THE INSIDE COVER CLOSED WITH OUR HANDS, IN ORDER TO BUY SUPPLIES TO SECURE THE SUNROOF OPENING. WHEN I CALLED THE CLOSEST KIA DEALERSHIP IN ALBUQUERQUE (130 MILES AWAY), THEY INFORMED ME THEY DIDN'T REPAIR GLASS DAMAGE AND I WOULD NEED TO CONTACT AN AUTO GLASS REPAIR SHOP. I HAVE SINCE GONE THROUGH MY PERSONAL CAR INSURANCE AGENT TO HAVE THE SUNROOF REPAIRED. THE VEHICLE IS CURRENTLY AT A SHOP AWAITING REPAIR.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PITRE KIA OF LAS CRUCES (955 S VALLEY DR, LAS CRUCES, NM 88005, (575) 524-7721) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RIVERCHASE KIA (2200 US-31, PELHAM, AL) WHERE IT WAS DIAGNOSED THAT THE BRAKE SHIFT INTERLOCK MECHANISM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER REPLACED ONE OF THE MECHANISMS DUE TO THE VEHICLE BEING INSPECTED AND SERVICED PER NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. THE VIN WAS NOT AVAILABLE. *TT
THE SEAT BELT LIGHT HAS BECOME ILLUMINATED DUE TO A SENSOR FAILURE IN THE PASSENGER SEAT. THIS PROBLEM IS WELL KNOWN AND DISCUSSED AMONG KIA OWNERS. THE FAILURE OF THE SENSOR CAUSES ALL OF THE AIRBAG SYSTEM TO FAIL AND THE AIRBAGS WILL NOT DEPLOY. WITH THE RECENT RECALLS TO OTHER KIA AND HYUNDAI MODELS, THIS MODEL SHOULD BE EXPANDED TO INCLUDE THIS MODEL.
AT 130,288 MILES 08/31/16 VEHICLE WAS SPUTTERING AND LAGGING WHILE DRIVING BUT NO CHECK ENGINE LIGHT ON. KIA DEALERSHIP REPLACED CAMSHAFT ASSEMBLY AND CHARGED ME $2390. ON 06/26/17 AT 155,278 MILES SIMILAR PROBLEMS WITH VEHICLE SPITTING AND SPUTTERING BUT NO ENGINE LIGHT ON. DEALERSHIP COULD NOT DUPLICATE THE PROBLEMS ON A TEST DRIVE. ON 07/18/17 AT 155,872 MILES ENGINE LIGHT CAME ON. VEHICLE SPITTING AND SPUTTERING AGAIN. METAL FOUND IN OIL AND IN FILTER. DEALER SUGGESTED REPLACING ENGINE DUE TO BEARING WEAR CAUSING CVVT AND OCV STICKING. RECALL WAS DONE ON OTHER SORENTO'S, BUT MY SX V6 HAS HAD THE SAME ENGINE FAILURE AND THE DEALER TOLD ME THERE WAS NO RECALL ON MY SORENTO. MY KIA HAS SAT UNDRIVEABLE FOR ALMOST A YEAR. I HAD MY VEHICLE OIL CHANGED AT THE DEALERSHIP WITHOUT FAIL AND ONLY DROVE HIGHWAY MILES TO AND FROM WORK. I HAVE EACH OF THESE SERVICE DEPARTMENT INVOICES FROM DEAN MCCRARY KIA IN HATTIESBURG MS.
I HAVE NEVER RECEIVED A RECALL LETTER FROM THE KIA MANUFACTURING CORP. ONLY TO HERE ABOUT THEM ON THE TV NEWS.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO JEFF BELZER'S CHEVROLET, DODGE, RAM, KIA (21111 CEDAR AVE S, LAKEVILLE, MN 55044 (952) 469-4444). THE DEALER DID NOT DIAGNOSE THE VEHICLE, BUT STATED THAT THERE WAS A RECALL ON THE SAME MAKE AND MODEL VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
RECALL 2013 KIA SORENTO VEHICLES ENGINE KNOCKING SOUND
THE MIDDLE RIGHT SIDE SEAT IS DEFECTIVE - IT IS STUCK IN THE DOWN POSITION; THE DEALERSHIP SAID A CABLE BROKE AND THEY COULD NOT FIX IT AND IT IS $600 FOR A NEW SEAT. MY DAUGHTER SIMPLY TRIED TO RAISE THE SEAT; NOTHING OUT OF THE ORDINARY. I SEARCHED SALVAGE YARDS TO FIND A REPLACEMENT AND FOUND OUT EVERYTIME A SORENTO ARRIVES AT THE YARD, THAT PARTICULAR SEAT IS SNATCHED UP. I'VE ALSO GONE ONLINE AND FOUND IT TO BE A CHRONIC PROBLEM - THE MECHANISM IS FAULTY AND THERE SHOULD BE A NO-CHARGE FIX FOR IT.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE SUDDENLY MALFUNCTIONED AND THE VEHICLE STALLED. AFTER STOPPING AND CHECKING UNDER THE HOOD, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO KOONS KIA (9610 REISTERSTOWN RD, OWINGS MILLS, MD) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS BLOWN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
THERE IS A SHORT IN MY HEAD LIGHT ON THE DRIVERS SIDE .
RIGHT REAR SEAT IS LOCKED IN THE FOLDED DOWN POSITION. IT WILL NOT RELEASE
ALL THE ODOMETER AND ALL THE PANEL LIGHT ARE OUT. YOU CANNOT TRACK THE MILES, GAS AMOUNT, THE HEADLIGHT AND SIGNAL LIGHT ARE OUT AND SPEED WHILE THE VEHICLE IS RUNNING
TL* THE CONTACT OWNS A 2013 KIA SORENTO EQUIPPED WITH KUMHO SOLUS TIRES, SIZE: 235/60R/18 (NA). THE VEHICLE WAS TAKEN TO AN UNKNOWN KIA DEALER WHERE IT WAS DIAGNOSED THAT THE TREAD SEPARATED INSIDE THE FRONT PASSENGER TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT IT WAS NOT ATTRIBUTED TO NHTSA CAMPAIGN NUMBER: 18T004000 (TIRES). THE VEHICLE FAILURE MILEAGE WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 3,000.
DRIVING DOWN THE ROAD IN DOWNTOWN READING AND THE ENGINE SEIZED. TOWED THE VEHICLE TO A LOCAL GARAGE AND DETERMINED THE ENGINE SEIZED. TOWED TO A KIA DEALERSHIP AND THEY ARE ONLY WILLING TO DISCOUNT 1000 FOR A NEW ENGINE REPLACEMENT. THIS IS THE 2ND KIA WE HAVE HAD AN ENGINE SEIZE UP. APPROXIMATELY 2 WEEKS EARLIER WE HAD A 2015 KIA SPORTAGE THROW A ROD THROUGH THE ENGINE. KIA IS TAKING RESPONSIBILITY FOR REPAIRING THE VEHICLE, TOWING AND RENTAL CARE ON THIS VEHICLE. APPARENTLY THERE IS A DEFECT IN THEIR ENGINE DESIGN. OTHER 2013 KIA ENGINES HAVE BEEN RECALLED AND WE ARE WONDERING WHY THIS PARTICULAR ONE IS NOT COVERED IN THE RECALL. I HAVE NOT RECEIVED A RECALL NOTICE FOR EITHER VEHICLE.
PURCHASED THE SORENTO FEBRUARY 2017, AND HAD NOTICED A MISS IN IT IN NOVEMBER. SOMETIME IN MARCH, THE VEHICLE WAS DOWN TO ABOUT A QUARTER OF A TANK OF GAS AND IT STARTED JERKING VERY BADLY AND LOSING POWER.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Kia Sorento → · Every Sorento year → · How the figures are calculated →