I KEEP GETTING ERROR CODES AND CHECK ENGINE LIGH I CHECK WITH OBD2 METER 3 DIFFERENT CODES COME UP 3 TIMES EACH. P0638, P2106, AND AND P2110. I CLEAR THEM CHECK ENGINE LIGHT GOES OFF AND THEN RANDOMLY IT HAPPENS AGAIN I'M NOT SURE IF THIS IS A SAFETY ISSUE BUT I JUST WANT TO BE SURE. IT HAPPENS WHEN I'M EITHER GOING 25 OR 55 AND ACCELERATING
2013 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
DATE OF INCIDENT 1/31/2019. VEHICLE CAUGHT FIRE IN ENGINE AREA. DRIVING DOWN RURAL 2-LANE ROAD, NO TRAFFIC, DRY CONDITIONS, CLOUDY; HEARD 'POP', SMOKE AND FLAMES CAME OUT FROM UNDER HOOD, COULD NOT ACCELERATE. CAR FULLY ENGULFED SHORTLY THEREAFTER. SAME DAY, JUST 50 MILES AWAY, ANOTHER KIA SORENTO, SAME EXPERIENCE. WITNESSES STATE THERE HAVE BEEN SEVERAL STORIES REGARDING KIA ENGINE FIRES 'ALL OVER THE NEWS' WITHIN JUST THE PAST 2 WEEKS! THAT VERY SAME NIGHT OF MY FIRE, WESH 2 LOCAL NEWS RAN A STORY AND IS INVESTIGATING. ALSO, IN TOWN JUST HALF HOUR AWAY - HOUSE IGNITED FROM CAR FIRE. LASTLY, DAUGHTER KNOWS SOMEONE ACROSS COUNTRY IN OREGON WHO PULLED INTO DRIVEWAY AND ENGINE CAUGHT FIRE. ALL KIA'S!!! RECENT ARTICLE IN USA TODAY (JAN 16) SAFETY GROUP FIGHTING TO HAVE 3 MILLION KIAS RECALLED. I FILED A CLAIM W KIA, CASE #13032230. I PLUGGED IN MY VIN AND IT DOES NOT SHOW ANY ACTIVE RECALLS BUT THIS IS CLEARLY IDENTICAL TO WHAT COUNTLESS OTHERS ARE EXPERIENCING. I'M SO AFRAID THEY WILL DO EVERYTHING THEY CAN TO GET OUT OF TAKING RESPONSIBILITY. THIS NEEDS TO BE INVESTIGATED!!! SOMEONE IS GOING TO BE KILLED! I HAVE UNBELIEVABLE PHOTOS THAT SHOW PROGRESSION OF FIRE - FROM THE VERY INITIAL START TO WHAT IS LEFT OF VEHICLE. UNABLE TO LOAD; SAYS FILE IS TOO BIG. ONE YA
ENGINE WAS REPLACED UNDER RECALL IN OCT 2017. EVER SINCE THEN I HAVE HAD MY ENGINE LIGHT COME ON FOR EVAP LEAKS. IT HAS BEEN TAKEN BACK TO THE DEALER MULTIPLE TIMES AND THEY EITHER SAY THEY FOUND A LEAK AND FIXED IT OR TELL ME THEY CAN'T FIND A LEAK. LIGHT WILL COME BACK ON WITHIN A FEW DAYS TO A FEW WEEKS. NEW ENGINE ONLY HAD 12MONTH/12,000 MILE WARRANTY ON IT EVEN THOUGH I AM STILL UNDER MILEAGE FOR INITIAL WARRANTY (AT 80,000 NOW) THEY CLAIM MY CAR IS NOT UNDER THE NEW RECALL AND IS NOT A FIRE RISK. HAVE SMELLED FUEL ONCE. LIGHT IS CURRENTLY ON, DEALER AND KIA HAVE BEEN NO HELP AND SINCE NEW WARRANTY IS UP THEY HAVE STARTED WANTING ME TO PAY FOR THE DIAGNOSTIC AND REPAIRS.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 95,000.
ON DECEMBER 21, 2018 I CALLED TO MAKE A APPOINTMENT TO HAVE MY SUV RECALL TAKEN CARE OF. THEY SET ME UP WITH A APPOINTMENT JANUARY 3, 2019 AT 9:00AM. WELL I MAKE IT TO MY APPOINTMENT ON TIME AND HAND THE KEYS OVER TO THE SERVICE DEPARTMENT, THEY TELL ME IT SHOULD TAKE ABOUT 45MINS TO A HOUR. 2 HOURS LATER MY SUV IS DONE AND THEY SAID IT IS FINE AND THAT THEY CHANGED MY OIL. I APPRECIATE THE OIL CHANGE BUT I JUST HAD IT CHANGE NOT EVEN A 1,000MILES AGO. ANY WAYS, I GET IN MY SUV AND DRIVE HOME, IT'S DRIVING AND RUNNING NORMAL, JUST LIKE IT WAS BEFORE I BROUGHT IT IN, NORMAL. TAKATA RECALL ON JANUARY 4, 2019 AT 8:20PM I'M DRIVING BACK HOME FROM SHOPPING AT TO WAL-MART, WHEN MY SUV SHUTS OFF COMPLETELY, MY LIGHTS WERE STILL ON, ALL THE LIGHTS ON THE DASH CAME ON, I PUT MY FLASHERS ON AND COAST TO THE SIDE OF THE ROAD. I PUT IT IN PARK, TURN THE SUV OFF, THEN I TRY TO START IT, WOULD NOT START, SO I TURN IT OFF AND TRY AGAIN, IT STRUGGLED TO START BUT IT STARTED UP. I PUT IT IN DRIVE AND COUNTIE HEADING HOME. I GET 1MILE AND IT DOES IT AGAIN. SO I DID JUST LIKE DID THE FIRST TIME AND SAME RESULTS. FINALLY I MADE IT HOME. THE NEXT DAY I GO TO CALL THE DEALERSHIP, BUT I'M TOLD THE SERVICE DEPARTMENT IS CLOSED ON WEEKENDS. WELL I'VE BEEN REMODELING MY HOME MYSELF AND I FORGET TO CALL KIA, MY CAR WASN'T ACTING WEIRD SO I KIND OF FORGOT ABOUT IT. TAKATA RECALL UNTIL JANUARY 11, 2019 7:36PM I DRIVE TO GO DROP MY CHILD OFF TO HIS MOTHER AND I HEAR A TAPING NOISE UNDER MY HOOD, BUT IT ON
ENGINE ABRUPTLY SHUT OFF WHILE DRIVING AT 50 MPH DOWN THE EXIT RAMP OF A HIGHWAY. NO ENGINE KNOCKS, SOUNDS OR ABNORMAL SIGNS OF CONCERN. LUCKILY, THE CAR WAS ABLE TO ROLL TO A STOP ON THE SHOULDER OF THE ROAD TO CALL ROADSIDE ASSISTANCE. CAR WAS TOWED TO DEALERSHIP WHO DIAGNOSED ENGINE FAILURE DUE TO A PROBLEM WITH THE "BEARINGS" . ENTIRE ENGINE NEEDS TO BE REPLACED. WE ARE THE ORIGINAL OWNERS OF THIS VEHICLE AND HAVE HAD ALL OF ITS SERVICING DONE AT THE DEALERSHIP INCLUDING THE LAST ONE 2 MONTHS AGO. WE HAVE NEVER HAD A CHECK ENGINE LIGHT COME ON OR HAD ANY NOTIFICATION FROM THE MAINTENANCE CHECKS THAT THIS MAY BE A PROBLEM. WE HAVE FOUND OUT THAT KIA SORENTOS OF 2013 WITH A 2.4L GDI ENGINE HAS BEEN RECALLED FOR THIS SAME REASON AND I STRONGLY SUSPECT THAT OUR MOTOR HAS THE SAME DEFECT. AFTER A SUPERFICIAL ONLINE SEARCH, THERE ARE NUMEROUS COMPLAINTS OF SUDDEN ENGINE FAILURE IN THIS MODEL OF KIA SORENTOS THAT WERE NOT COVERED UNDER THIS RECALL (SC147. I BELIEVE AN INVESTIGATION SHOULD BE IN ORDER. SHOULD WE HAVE NOT TAKEN THIS EXIT, THIS MOST CERTAINLY COULD HAVE CAUSED A HIGH SPEED MVA INVOLVING MULTIPLE VEHICLES IF THE CAR ABRUPTLY SHUTS OFF WHILE CRUISING AT A HIGHWAY SPEED. NOTE: APPROX. MILEAGE OF THE CAR IS 107,000.
THE CAR WILL STALL, UNEXPECTEDLY, DURING DRIVING AND THEN THE CAR'S COMPUTER ERASES THE CODE, MAKING IT IMPOSSIBLE TO IDENTIFY THE PROBLEM.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO FUCCILLO KIA OF GREECE (LOCATED AT 4321 W RIDGE RD, ROCHESTER, NY 14626, (585) 720-8000) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 78,800.
TAKATA RECALL ON BACK LOCKS. LOCK JAMMED ON BACK DOOR. DOOR WILL NOT UNLOCK FROM INSIDE OR OUT.. HAVING PROBLEMS WITH KIA DEALERSHIP HONORING A RECALL THAT I THIN SHOULD INCLUDE MY VEHICLE. THERE WAS A RECALL FOR FRONT LOCKS A COUPLE OF YEARS AGO THAT WAS REPAIRED. NOW THE BACK LOCKS ON THE BACK DOOR IS DOING THE SAME THING. THIS IS A DANGER TO MY GRANDCHILDREN WHO SITS IN THE BACK OF MY CAR. THE AIR BAG LIGHT IS ALSO MALFUNCTIONING. I HAVE ASKED KIA CHECK THE AIR BAG, BUT TOLD MY VIN NUMBER IS NOT ON THE LIST. AND THAT MY LOCKS ARE NOT ON THE RECALL LIST. THESE ARE ALL MANUFACTURING PROBLEMS AND SHOULD BE TREATED AS SUCH.. THE VEHICLE IS IN MOTION MOST OF THE TIME WHEN THE AIR BAG LIGHT "OFF" APPEARS.. THE VEHICLE WAS /IS STATIONARY WHEN THE BACK DOOR LOCK ON THE DRIVER'S SIDE WILL NOT LOCK OR UNLOCK, ALTHOUGH RESONDS TO KEY PAD SOUND AS THOUGH UNLOCKED, THE DOOR REMAINS LOCK. ALSO, WHEN DOOR IS UNLOCKED ON THE INSIDE, DOOR WILL NOT OPEN. CAR IS STATIONARY.
MY VEHICLE HAS GONE INTO "LIMP" MODE TWICE ON THE INTERSTATE AND TWICE IN LOCAL TRAFFIC WITHOUT WARNING. THE LAST TIME WAS YESTERDAY, DECEMBER 30, 2018. THAT MEANS THAT I LOSE ALL POWER TO ACCELERATE BEYOND A LOW LIMIT. IF I PULL OVER AND RESTART THE MOTOR, IT RUNS NORMALLY FOR SEVERAL HUNDRED MILES AND THE MIL LIGHT GOES OFF. ACCORDING TO THE DTC CODES, I HAVE A FAULTY THROTTLE BODY AND THROTTLE ACTUATOR SENSOR, HOWEVER THEY WERE CHECKED AND SHOWN TO BE WORKING NORMALLY. I SEARCHED FOR VEHICLES WITH SIMILAR PROBLEMS ON THE INTERNET AND FOUND THAT THE PROBLEM LIES WITHIN THE COMPUTER. THERE WAS EVEN A KIA ECU UPGRADE PART NUMBER SUPPLIED AS THE FIX. WHEN I CONTACTED SEVERAL KIA SERVICE DEPARTMENTS, I WAS TOLD THAT THEY NEVER HEARD OF SUCH A PART NUMBER. I ALSO CONTACTED CUSTOMER SERVICE AT KIA HEADQUARTERS. THEIR RESPONSE WAS TO TAKE MY VEHICLE TO A DEALERSHIP FOR DIAGNOSIS. THIS IS A VERY SERIOUS PROBLEM - TO SUDDENLY LOSE POWER WHILE TRAVELING ON A CONGESTED HIGHWAY. I TAKE VERY GOOD CARE OF MY CAR. IT HAS ABOUT 22,000 MILES, WITH OIL CHANGES EVERY FOUR MONTHS. *DT *JB
THE ENGINE SEIZED WITHOUT WARNING WHILE I WAS DRIVING ON A SIDE STREET AFTER TRAVELING ON THE HIGHWAY FRO 150 MILES. KIA HAD A CLASS ACTION SUIT AGAINST THE ENGINE AND INCREASED THE WARRANTY TO 10YR OR 120K MILES. MINE SEIZED AT 126K MILES. KIA REFUSED TO FIXED IT AND IT WOULD COST 5K FOR A REBUILT ENGINE OR 12K FOR NEW ENGINE.
CAR COMPLETELY STOPPED ON ROAD WHILE RUNNING TWICE WITH NO WARNING LIGHTS WHAT SO EVER. BOTH TIME THE CAR TURNED OFF AND UPON INSPECTION IT HAD NO OIL DESPITE REGULAR MAINTENANCE. FIRST TIME THE CAR TURNED OFF, I WAS TOLD IT WAS DUE TO SLUDGE/DEBRIS IN ENGINE THAT CAUSED A GAS SENSOR FAILURE (DESPITE REGULAR MAINTENANCE). RECOMMENDATION WAS TO CHANGE THE OIL VERY OFTEN TO CLEAR ANY POTENTIAL REMAINING SLUDGE SO WE HAVE BEEN CHANGING OIL EVERY 2K. DESPITE OF THIS, CAR TURNED OFF AGAIN (AGAIN NO WARNING LIGHTS) ON THE HIGHWAY RAMP ACCELERATING TO ENTER THE HIGHWAY AFTER FILLING THE GAS TANK. THIS TIME THE ENGINE HAS NOW APPARENTLY CEASED. THIS SET OF ISSUES ARE DESCRIBED BY 100S OF PEOPLE ON THE INTERNET AND MIRROR THE ISSUES FOUND IN THE FWD 2013 ENGINES, SO IT IS PUZZLING WHY THERE IS NO RECALL FOR THIS CAR'S ENGINE.
APPROXIMATELY ONE YEAR AGO I PAID DEALER TO REPLACE DEFECTIVE DRIVER SIDE REAR DOOR HANDLE. TODAY PASSENGER SIDE REAR DOOR HANDLE BROKE OFF IN HAND WHILE OPENING DOOR (SAME AS PREVIOUS). NOW UNABLE TO OPEN REAR DOOR FROM OUTSIDE OF CAR
I BOUGHT MY 2013 KIA SERENTO IN NOVEMBER OF 2017. I HAD IT FOR 33 DAYS AND THE ALTERNATOR WENT OUT. I CALLED KIA IN JOPLIN AND THEY TOLD ME TO BRING UP THERE. ONCE I ARRIVED, AND I SET FOR OVER HALF THE DAY, THEY TELL ME THAT MY KIA IS NOT UNDER WARRANTY AND IT WAS GOING TO COST ME $1000. AFTER HAVING IT REPLACED THE RADIO SHUTS OFF AND ON BY IT'S SELF AND NOW THE FLAT TIRE LIGHT STAYS ON ALL THE TIME. THE RADIO TURNS ON AND OFF WHILE DRIVING AND TURNING. PLEASE HELP ME WITH THIS. I AM TOLD THAT THERE IS NO RECALLS ON MY CAR.
THE LOW BEAM HEADLIGHTS WON'T WORK. THE HIGH BEAMS ARE FINE. TOOK TO THE DEALER AND THEY SAID THAT IT WAS A MALFUNCTION IN THIS MODEL HEADLIGHTS BUT IT'S NOT COVERED AND IT WAS THE ONLY YEAR THEY USED THESE HEADLIGHTS. SO THEY TOLD ME IT'S GOING TO COST $2000 TO FIX MY HEADLIGHTS.
DRIVING FINE, CAME TO A STOP SIGN, STOPPED, PUSH ACCELERATOR AND ENGINE REVVED TO HIGH RPMS BUT DID NOT MOVE. VEHICLE BEGAN TO MOVE BUT LACKED POWER. ABOUT 150 YDS UP THE ROAD, ALL DASHBOARD LIGHTS CAME ON AND VEHICLE SHUT DOWN, LEAVING VEHICLE HALF WAY IN THE ROAD ON A STEEP, BLIND HILL. 37 DEGREES OUTSIDE- VEHICLE WOULD NOT START. FOUR YEAR OLD CHILD IN THE CAR AS WELL
I WAS DRIVING ON THE FREEWAY AND MY SUNROOF EXPLODED. IT SOUNDED LIKE A GUNSHOT. SOME GLASS FELL INTO THE CAR AND LARGE CHUNKS WERE THROWN BEHIND ME INTO TRAFFIC.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT RESUMED DRIVING TO HER RESIDENCE USING THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS OF THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A BURNING ODOR COMING FROM THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FENLY KIA (5325 WEST SAHARA AVE LAS VEGAS, NV 89146) WHO WAS UNABLE TO DUPLICATED THE FAILURE. APPROXIMATELY 3 WEEKS LATER AFTER RESTARTING THE VEHICLE, A WHINING NOISE WAS PRESENT AND SMOKE CAME FROM UNDER THE HOOD. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,500.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 45 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE ENGINE EXPLODED. AS A RESULT, THE VEHICLE CAUGHT ON FIRE. THE CONTACT ALSO MENTIONED THAT PIECES OF THE ENGINE SHOT OUT FROM UNDERNEATH THE VEHICLE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. NEITHER A POLICE NOR A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO DENNIS DILLON KIA (9501 W FAIRVIEW AVE, SUITE B, BOISE, ID 83704, (208) 314-3403) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
EVERY TIME I GET AN OIL CHANGE THERE'S NO OIL IN MY CAR THERE IS ALSO NO LEAK AT ALL I'VE ALWAYS GOT MY OIL CHANGE EARLY OR ON TIME
VEHICLE IS CONSUMING AN INORDINATE AMOUNT OF OIL AND EXPERIENCING A LOSS OF POWER.
ON 11/22/2018 MY KIA SORENTO CAUGHT FIRE AND BURNED WHILE DRIVING ON THE INTERSTATE. TOTAL LOSS
SEAT BEAT LIGHT REMAINED ON AFTER REPAIR.
PASSAGERS HEADLIGHT CONTINUED TO GO OUT; HAVE REPLACED WIRING AND BULB 4 TIMES. THE DEALERSHIP HAVE ALSO REPLACED THE WIRING . AT THIS POINT , I DON'T KNOW WHAT TO DO.. THERE IS A PROBLEM WITH THE HEADLIGHT WITH THE KIA 2013 SORENTO.
WHILE DRIVING ON HIGHWAY AND ATTEMPTED TO ACCELERATE MY 2013 KIA SORENTO BEGAN KNOCKING AND LOST OF ACCELERATE POWER AND WOULD NOT ACCELERATE.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. THE VIN WAS INVALID.
HEADLIGHTS BURN OUT, REPLACED SEVERAL TIMES AND EVEN BURNS OUT SAME DAY, SOME PART OF HEADLIGHT, LIGHTBULB ATTACHMENT ALSO MELTED AND WAS REPLACED SEVERAL TIMES. BROUGHT CAR TO DIFFERENT MECHANICS REGARDING ISSUE AND ALL REPLY ITS AN ELECTRICAL ISSUE WITH MANY KIA SORENTOS, BUT WHEN YOU CALL KIA THEY SAY ITS NOT THEIR PROBLEM. ALSO, DRIVER HEATED SEAT STOPPED WORKING, MECHANICS UNABLE TO FIND ISSUE SAID IT WAS ELECTRICAL SHORT, THEN SEAT WENT ON BY ITSELF AND WAS UNABLE TO TURN IT OFF, SEAT BECAME SEVERELY TOO HOT TO DRIVE CAR. LIGHTS BLEW OUT WHILE DRIVING, SOMETIMES WHILE CAR WAS JUST TURNED OFF, PARKED IN FRONT OF MY HOUSE AND EVEN ONCE RIGHT AWAY AT THE MECHANICS. AND MOST RECENTLY, ISSUE WITH BATTERY. REPLACED BATTERY AFTER CAR WOULDNT START, STILL HAD ISSUES, REPLACED ALTERNATOR, STILL HAD PROBLEMS. REPLACED CONNECTORS. ITS RIDICULOUS. AND LIGHTS STILL GO OUT AND MELT.
AT 37,342 MILES THE RIGHT SPRING COIL BROKE AND SHREDDED MY TIRE WHILE DRIVING ON A CITY STREET. I AM GRATEFUL THIS DID NOT OCCUR ON A FREEWAY. THE COST TO REPLACE THE COIL, STRUT , AND TIRE WAS ALMOST $1,000. I CALLED KIA CORPORATE HEADQUARTERS AND WAS OFFERED NO RELIEF BECAUSE I WAS PAST THE BASIC WARRANTY PERIOD OF 5 YEARS.
THIS IS THE SECOND TIME THIS HAS HAPPENED. I WAS DRIVING DOWN THE HIGHWAY AND WAS TURNING ONTO AN OFF RAMP AND THE CAR HAVE PUT A LOUD SCREECH AND ALL THE LIGHTS FLASHES ON AND THE CAR DIED. IT WOULDN'T TURN OVER AND I HAD TO GET IT TOWED TO MY HOUSE BECAUSE IT WAS A SATURDAY. MONDAY I CALLED KIA AND THEY SAID HAVE IT TOWED TO US AND WE WILL LOOK AT IT. THIS HAS BEEN A RECURRING PROBLEM SINCE I BOUGHT THE CAR JUST LESS THAN 2 YEARS AGO. LAST TIME IT WENT TO KIA IT COST ME $1500. THIS SHOULD BE COVERED UNDER THE ENGINE WARRANTY OR NATION WIDE LAW SUIT THAT'S GOING ON.
I'VE HAD ISSUES WITH MY HEADLIGHTS ON MY 2013 KIA SORENTO. TOOK MY TRUCK TO THE DEALERSHIP BACK IN JUNE OF 2018 AND WAS TOLD IT WOLD BE ABOUT $650 FOR A NEW HEADLIGHT ASSEMBLY BECAUSE IT WASN'T COVERED UNDER WARRANTY AND IT WASNT APART OF KIA'S RECALL, THAT WAS FOR THE DRIVER HEADLIGHT. NOW I'M HAVING THE SAME ISSUE WITH MY PASSENGER HEADLIGHT. THE HEADLIGHT WIRES ARE MELTING CAUSING THE LOW BEAMS TO GO OUT. I HAVE TO BUY NEW HEADLIGHTS BULBS EVERY TWO WEEKS. I AM WORRIED THIS IS GOING TO CATCH FIRE EVENTUALLY. THE LIGHTS WILL GO ON AND OFF. SOMETIMES I HAVE ONLY MY DRIVER LIGHTS AND SOMETIMES I HAVE BOTH THEN IT JUST GOES OUT.LAST WEEK, OCTOBER 21- 27, I HAD DRIVEN TO WORK AND HAD ONLY ONE LIGHT. NO ONE COULD FIX IT. I HAD TO DRIVE HOME FROM MY JOB WITH MY EMERGENCY LIGHTS ON. AND I HAD ONLY ONE HEADLIGHT I WAS RAN OFF THE ROAD TWICE. THE LIGHT ISSUE, MELTING WIRES, IS AN ONGOING ISSUE.
TL* THE CONTACT OWNED A 2013 KIA SORENTO. WHILE THE VEHICLE WAS PARKED RUNNING AND, IT CAUGHT ON FIRE. FROM THE FUSE BOX. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE CONTACT EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER (MATT TAYLOR KIA, 2784 N COLUMBUS ST, LANCASTER, OH 43130, (740)-204-6590) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. *TT CONSUMER STATED CAR WAS PARKED WHEN SMOKE STARTED COMING OUT OF THE CAR. UPDATED 02/01/19*JB
SUDDENLY DEVELOPED A CYCLIC KNOCKING IN THE ENGINE ESPECIALLY AT START UP AND INITIAL ACCELERATION. WAS DRIVING THE VEHICLE ON THE INTERSTATE WHEN ENGINE SEIZED AND CAR SHUT DOWN.
TWICE MY VEHICLE HAS LOST POWER. I AM DRIVING NORMAL SPEED DOWN THE INTERSTATE WHEN THE ENGINE LIGHT COMES ON AND THE ACCELERATION DROPS DRAMATICALLY WITH NO WARNING. EXTREMELY DANGEROUS ON AN INTERSTATE WHEN YOU SPEED DROPS FROM 70 TO 40 WITH NO WARNING. HAVE HAD IT FIXED ONCE AND IT HAS HAPPENED AGAIN.
HEADLIGHTS WIRES ARE MELTING CAUSING THE LOW AND HIGH BEAMS TO MELT AS WELL. I HAVE TO BUY NEW WIRING HARNESS AND HEADLIGHTS EVERY TWO WEEKS. I AM WORRIED THIS IS GOING TO CATCH FIRE EVENTUALLY. THE LIGHTS WILL GO ON AND OFF. SOMETIMES I HAVE ONLY HIGH BEAMS, OR LOW BEAMS, SOMETIMES ONE OF EACH, BUT NEVER ALL WORKING, THEN THEY WILL JUST TURN OFF. THIS PAST WEDNESDAY, OCTOBER 17, 2018 I HAD DRIVEN TO CHURCH AND HAD ONLY ONE LIGHT, AN HOUR LATER I WENT TO GET IN MY CAR AND I HAD NO LIGHTS AT ALL. NO ONE COULD FIX IT. I HAD TO DRIVE HOME FROM MY CHURCH WITH MY EMERGENCY LIGHTS FLASHING. I WAS RAN OFF THE ROAD NUMEROUS TIMES AND ALMOST RAMMED IN THE REAR OF MY VEHICLE. IT WAS MYSELF AND MY 10-YEAR-OLD SON IN THE VEHICLE. THE LIGHT ISSUE, MELTING WIRES, IS AN ONGOING ISSUE.
MY ENGINE OIL IS DISAPPEARING. THE DEALER HAS CHECKED TWICE AND FOUND NO EVIDENCE OF LEAK OR SIGNS OF BURNING OIL. AFTER 2000 TO 2500 MILES THE ENGINE IS COMPLETELY OUT OF OIL WITH NO OIL LIGHT STAYING ILLUMINATED. THE OIL LIGHT BLINKS FOR A SECOND AND GOES OFF AND WOULD BE VERY EASY TO MISS. I FEEL THAT THIS IS DIRECTLY RELATED TO THE NON COLLISION FIRE ISSUE THAT THIS SAME ENGINE IS HAVING. IF I WERE TO NOT SEE THE OIL LIGHT BLINK, THE CAR COULD BE DRIVEN HOME AND HAVE A MAJOR FAILURE. ALL MAINTENANCE EXCEPT ONE OIL CHANGE HAS BEEN DONE BY TWO LOCAL KIA DEALERS AND AT PROPER INTERVALS. I HAVE OWNED THE CAR SINCE NEW.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING LOW SPEEDS, THE VEHICLE CONSTANTLY STALLED WITHOUT WARNING. THE DEALER (DOUG SMITH KAY, 495 W MAIN ST, AMERICAN FORK, UT 84003, 801-692-4390) WAS UNABLE TO PROVIDE A PERMANENT REMEDY TO REPAIR THE VEHICLE; HOWEVER, THEY RECOMMENDED THAT THE BATTERY BE REPLACED. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT INCLUDED IN NETS CAMPAIGN NUMBER: (ENGINE AND ENGINE COOLING) OR MANUFACTURER SERVICE CAMPAIGN: SC-106, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
HEADLAMP WIRE HARNESS MELTED. LEFT LOW BEAM HEADLAMP BULB AND CONNECTOR WAS BURNT/MELTED. I PAID THE DEALERSHIP TO FIX THIS. I AM CONCERNED IT IS A FIRE HAZARD, AND ALSO A SAFETY HAZARD IF IT GOES OUT AGAIN.
THE WHEN IS IN MOTION OR DRIVING IT FEELS LIKE DRAGGING AND LOOKS LIKE IT WANTS TO CHANGE GEARS BUT IT DON'T WHEN IT NEEDS TOO . I AM SCARED THIS CAN BE ONE OF THOSE CARS THAT ARE GETTING IN FIRE I AM ALWAYS HAVING THE KIDS IN THIS CAR WHAT CAN I DO .,.. AND IS AN ONGOING JUST VERY WORRY
AS I WAS TRYING TO PARK I PUT THE CAR IN REVERSE AND APPLY THE BREAK AND PUT IT DOWN INTO DRIVE AS I DROPPED IT TO DRIVE I HEARD A LOUD BANG. ONCE THE BANG HAPPEN THE FRONT LEFT DRIVER'S TIRE SEIZED UP CAR STARTED ACCELERATED BUT WE'RE NOT GOING ANYWHERE THE RIGHT TIRE FACING FORWARD THE LEFT TIRE FACING 45 TO THE WEST. AFTER FURTHER EXAMINATION IT LOOKS LIKE THE AXLE HAD BEEN RIPPED RIPPED FROM THE TRANSMISSION AS THERE WAS NOTICEABLY TRANSMISSION FLUID ON THE AXLE
TAKATA RECALL, 2014 KIA SORENTO LISTS POWER WHEN I ACCELLERATE. SORENTO IS VERY SLUGGISH WHEN DRIVING DOWN THE HIGHWAY IT SEEMS TO JERK AND LOSE POWER. THIS SLUGGISH FEELING HAPPENS ALMOST DAILY, EVEN IF I HAVE A TUNE UP COMPLETED AND ALL NEW FILTERS. I HAVE ALSO TRIED DIFFERENT BRANDS OF GASOLINE TO TRY AND HELP WITH THIS ISSUE. NOTHING SEEMS TO HELP. I AM VERY CONCERNED ALSO ABOUT THE MOUNT OF HEAT THE ENGINE GIVES OFF. THE HEAT COMING FROM THE ENGINE IS SO HOT YOU CAN BARELY STAND BY THE CAR.
ONE OF MY TAIL LIGHTS WENT OUT. RIGHT AFTER I CHANGED IT, MY DRIVER SIDE HEAD LIGHT WENT OUT. I CHANGED THE BULB AND IT WORKED FOR A SHORT TIME. I DID THIS 2 MORE TIMES IN 2 MONTHS.THEN I HAD A REPAIR SHOP CHANGE THE BULB AND THEY SAID THE CONNECTOR WAS MELTED AND IT WAS UNSAFE. THEY INSTALLED A NEW CONNECTOR AND BULB. WITHIN 2 WEEKS THE PASSENGER SIDE WENT OUT. THE CONNECTOR WAS ALSO MELTED ON THAT SIDE. THIS WENT ON WITH THE TAIL LIGHTS AND HEADLIGHTS FOR MONTHS. I FINALLY HAD TO GET A NEW HEADLIGHT ASSEMBLY ON THE DRIVER SIDE. WITHIN 2 WEEKS THE PASSENGER SIDE WENT OUT AGAIN, AND IS STILL OUT AT THIS TIME BECAUSE THE CONNECTOR IS MELTED AND NO ONE WANTS TO FIX IT SINCE IT'S A FIRE HAZARD.
WHILE DRIVING ON CONGESTED HIGHWAY AT ~40 MPH, THE ENGINE SUDDENLY LOCKED UP AND VEHICLE ABRUPTLY STOPPED. DIAGNOSTICS FROM DEALERSHIP VALIDATES THE ENGINE HAD A MAJOR MECHANICAL FAILURE. DEALERSHIP ALSO VALIDATES VEHICLE WAS HIGHLY MAINTAINED. OTHER KIA SORENTO 2013'S HAVE BEEN RECALLED FOR SAME PROBLEM. HOWEVER, THIS VIN HAS NOT BEEN RECALLED YET. PLEASE REVIEW.
NO OIL LEAK BUT EVERY OIL CHANG THERE IS NO OIL STEERING IS JUST NOT RIGHT
IN JAN. 2018 WHILE DRIVING ON MAIN ROAD THERE WAS A NOISE COMING FROM THE ENGIE.. OIL HAD JUST BEEN CHANGED IN DEC. SHORTLY AFTER HEARING NOISE THE BATTERY LIGHT ILLUMINATED AND THE CAR CUT OFF ON ME IN TRAFFIC. WAS ABLE TO GET THE CR TO RESTART TO LILL OVER OUT OF THE MIDDLE OF THE ROAD. WHEN I OPENED THE HOOD THERE WAS SMOKE COMING FROM THE OIL DIPSTICK AREA. I HAD THE VEHICLE TOWED TO MY HOME WHERE I THEN CONTACTED KIA AND HAD THEM TOW IT TO THE NEAREST DEALERSHIP. I WAS TOLD BY KIA THAT THERE WAS A RECALL ON THE 2013 SORENTO GDI ENGINES. KIA SUSPECTS A BLOWN ENGINE AT ONLY 86,896 MILES BUT MY VIN WAS NOT INCLUDED IN THE RECALL BECAUSE IT'S THE 2.4L DOHC ENGINE... THE VEHICLE IS CURRENTLY STIL NOT RUNNING... I PURCHASED THIS VEHILCE IN MARCH OF 2017.
THE 2ND ROW RIGHT SIDE SEAT IS STUCK IN THE DOWN POSITION. IT HAS ALWAYS BEEN TOUGH TO MOVE UP AND DOWN BUT I THOUGHT IT WOULD GET BETTER AS WE USED IT. THAT SURE DIDNT HAPPEN! AS A FAMILY THAT USES THE 3RD ROW QUITE OFTEN I AM VERY UPSET TO SEE THAT THERE ARE MANY PEOPLE WHO HAVE HAD THE SAME ISSUE! THIS DOES NOT APPEAR TO BE AN EASY FIX AS SOME HAVE HAD THE WHOLE CHAIR REPLACED.
TAKARA RECALL, MONDAY SEPTEMBER 17,2018 MY KIDS READ BRIGHT TO A KIA DEALERSHIP FOR AN OIL CHANGE BEFORE LEAVING FOR A TRIP THE FOLLOWING DAY. TUESDAY SEPTEMBER 18,2018 WERE LEFT FOR OUR TRIP FROM MISSOURI TO FLORIDA FOR A VACATION. MY CAR HAD ONLY 63,700 MILES ON IT. WE GOT INTO MISSISSIPPI AND STOPPED FOR GAS. A FEW MILES DOWN THE ROAD I HEARD A NOISE IN THE ENGINE, WE STOPPED TO SEE IF MAYBE WE HAD JUST GOT BAD FUEL AND TREATED IT FOR THAT AND CHECKED THE OIL, ALL SEEMED FINE EXCEPT FOR THE NOISE IN THE MOTOR. WE GOT 5 MORE MILES DOWN THE ROAD AND MY ENGINE MADE A VERY LOUD GRINDING NOISE RIGHT BEFORE OUR CHECK ENGINE LIGHT CAME ON AND MY HUSBAND FELT PARTS FALLING INTO THE OIL PAN AND WE LOST ALL POWER IN THE VEHICLE AND WE WERE BARELY ABLE TO PULL OFF THE HIGHWAY. WE SAT IN A DITCH IN THE MIDDLE OF MISSISSIPPI IN THE 92 DEGREE HEAT WITH MY LITTLE SISTER IN THE VEHICLE AND DECIDED TO TRY AND GET A TIE TRUCK. 45 MINUTES TO AN HOUR LATER WE FINALLY GOT ONE THERE AND WHEN HE TRIED TO START MY CAR IT WOULD CRANK AND FIRE BUT DID NOT SOUND WELL SO WE IMMEDIATELY SHUT IT BACK DOWN. WE GOT THE KIA TO THE DEALERSHIP AND THEY TOLD US OUR MOTOR WAS COMPLETELY DONE AND NEEDED TO BE REPLACED. NOW WE ARE STILL WAITING FOR A CALL BACK TO SEE HOW LONG THE MOTOR WILL BE ON BACK ORDER AND WHEN WE WILL GET OUR CAR BACK. I DON'T EVEN KNOW NOW IF I WANT TO PUT MY CHILD BACK INTO THIS VEHICLE FOR FEAR THAT IT COULD HURT OR EVEN KILL US. MY HUSBAND IS A 3 TIME LIVER TRANSPLANT PATIENT AND A KI
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING, THE CHECK ENGINE, OIL, AND BATTERY SENSORS SUDDENLY ILLUMINATED. AFTER STOPPING THE VEHICLE AND TURNING THE ENGINE OFF, THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (KIA OF ABERDEEN, 4702 SW DR, ABERDEEN, TX 79606) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD NOISE UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER WHERE IT WAS TOWED TO AN UNKNOWN DEALER. THE DEALER DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE DEALER DID NOT DISCLOSE WHAT CAUSED THE ENGINE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD ASSIST WITH THE ENGINE REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE HAD BEEN AT THE DEALER WAITING FOR A NEW ENGINE FOR OVER FOUR MONTHS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
WIRING/HARNESS FOR LOW BEAM HEADLIGHT MELTED AND CAUSES THE HEADLIGHT TO FLICKER OR COMPLETELY SHUT OFF CAUSING A DANGEROUS VISIBILITY CONDITION. THIS CONDITION HAS HAPPENED ON THE VEHICLE PREVIOUSLY 2014/2015 AND WAS CORRECTED UNDER A WARRANTIES REPAIR AND IS DOCUMENTED IN THE VEHICLE HISTORY. THIS OCCURED ON BOTH SIDES OF THE VEHICLE AT DIFFERENT TIMES
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Kia Sorento → · Every Sorento year → · How the figures are calculated →