Page 15 of 20 · complaints 701–750 of 983

2013 Kia Sorento complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Engine
Filed Apr 18, 2018117,000 milesFL

WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE ENGINE SUDDENLY STOPPED RUNNING. NO NOISE, NO WARNING, JUST CEASED OPERATING. OUR MECHANIC HAS DETERMINED THAT THE ENGINE HAS LOCKED UP. HE CHECKED RECALL ON 2013 KIA SORRENTO'S AND SOME 2013 MODELS HAD EXTENDED WARRANTIES GIVEN DUE TO THIS ISSUE. I HAVE BEEN INFORMED THAT MY VEHICLE HAS NO RECALL. I WANT TO MAKE SURE OF THIS, AND EDUCATE OTHERS THAT MAY SUFFER THE SAME ISSUE WITH THIS MODEL. NOW IT IS IN NEED OF A NEW ENGINE.

Exterior Lighting
Filed Apr 17, 201859,900 milesPA

WHILE DRIVING DOWN THE HIGHWAY AT NIGHT I LOST BOTH HEAD LIGHTS. TOOK TO DEALER IT WAS DETERMINED THAT THEY HAVE A BURNT WIRE HARNESS. SPOKE TO KIA, KIA SAYS NO RECALL LISTED FOR MY VEHICLE YEAR.

Engine
Filed Apr 17, 201856,000 milesNM

WHILE DRIVING AT ABOUT 60 MPH, IN DRIVE, MY ENGINE STARTED KNOCKING AND IT APPEARED TO BE A ROD OR CRANKSHAFT BEARING. DROVE TO KIA DEALER AND THEY SAID THAT I WOULD NEED A NEW ENGINE. I WAS TOLD IT WAS NOT COVERED BY WARRANTY BECAUSE I WAS THE SECOND OWNER. I HAVE REGULAR OIL SERVICE CHANGES AND THE CAR'S MILEAGE IS ABOUT 56,000. IT IS STILL AT THE DEALERS YARD. WE BOUGHT THE CAR IN 2013 WITH ONLY ABOUT 11,000 MILEAGE.

Engine
Filed Apr 12, 2018NM

2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE FAILURE DUE TO SLUDGE BUILD-UP. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD *CN

Engine
Filed Apr 12, 201889,440 milesWA

AT 89K MILES, I WAS DRIVING APPROXIMATELY 65 MPH ON AN INCLINE ON VACATION 700 MILES FROM HOME, I HEARD A BUNCH OF NOISE COMING FROM UNDERNEATH THE VEHICLE. ALL THE LIGHTS ON THE DASH LIT UP AND ENGINE STALLED. I COASTED ACROSS 2 LANES OF TRAFFIC AND CAME TO A STOP ON THE SIDE OF THE ROAD. I HAD THE CAR TOWED TO THE CLOSEST MECHANIC FOR INSPECTION. THE ROD HAD BLOWN A HOLE IN MY ENGINE WITH NO PRIOR INDICATION THAT ANYTHING WAS WRONG WITH THE VEHICLE. I CALLED KIA CONSUMER AFFAIRS WHO TOLD ME TO HAVE THE CAR TOWED TO A KIA DEALERSHIP FOR INSPECTION WHICH I DID. THE COST FOR REPAIR IS $10K , KIA STATES THAT MY 2.4L ENGINE IS NOT PART OF THE RECALL OR AFFECTED ENGINES. MY CAR HAS BEEN MAINTAINED AND THE OIL WAS CHANGED BEFORE WE LEFT ON THIS TRIP. BOTH THE SERVICE MANAGER AT KIA AND THE MECHANIC AT THE OTHER SHOP SAY THAT THIS SCENARIO IS CONSISTENT WITH THE OTHER ENGINE FAILURES THAT ARE INCLUDED IN THE RECALL. THE LOWER BLOCK IS IN FACT EXACTLY THE SAME ENGINE. HEATHER FROM KIA TOOK MY ORIGINAL CASE INFORMATION (4/04) AND SAID I WOULD HEAR BACK. TWO DAYS LATER I CALLED AGAIN AND SPOKE WITH HELENA WHO ALSO SAID SHE WOULD WORK ON IT AND CALL ME BACK. SHE ALSO SAID THIS VIN WAS NOT INCLUDED IN RECALL "YET". 7 DAYS LATER AND NO RESPONSE, I CALLED AGAIN. THIS TIME THE REP TOLD ME THAT HELENA HAD TRIED TO CALL ME AND BECAUSE I DIDN'T ANSWER THE PHONE, SHE CLOSED MY CASE. THIS IS A COMPLETE LIE, I HAVE MY PHONE WITH ME 100% OF THE TIME AND HAVE BEEN ANXIOUSLY AWAITING A CALL. DO THE

Service Brakes
Filed Apr 11, 201855,345 milesAR

WE WERE DRIVING DOWN THE ROAD ONE DAY AND A LARGE METAL PIECE HIT THE BOTTOM OF THE CAR IN WHICH KNOCK THE PLASTIC SHELL COVERING THE FUEL LINE'S OFF I CALLED KIA THEY SAID SO TOLD KIA THIS COULD CAUSE A FIRE KIA SAID SO WE HAVE NOT BEEN TOLD ABOUT IT KIA WAS LIKE WHO CARES. ANOTHER THING IS THE LIGHTS ON THE DASH HAVE BEEN COMING ON EVEN AFTER FIXING THIS STILL COME ON AGAIN KIA WANTED TO CHARGE A HIGH PRICE TO FIX ONE PART THE UNDER PINNING SHOULD BE REPLACE WITH A PLATE NOT PLASTIC PART

Electrical System
Filed Apr 7, 2018120,000 milesCA

I HAVE PROBLEMS WITH THE HEADLIGHT PASSENGER SIDE THAT WIRE ALWAYS BURN AND I HAD TO REPLACE EVERY MONTH

Fuel/Propulsion System
Filed Apr 6, 2018123,080 milesFL

DRIVING HOME ON I 95 ABOUT 70 MILES PER HOUR VEHICLE STARTED SLOWING DOWN ON ITS OWN . AFTER HEARD LOUD NOISE VEHICLE SHAKING THEN NOISE AND LARGE CLOUD OF SMOKE BILLOWING FROM CAR. HAD TO PULL OVER AND FIRE DEPARTMENT CAME . FOUND OIL ALL OVER OUTSIDE OF ENGINE AND ENGINE WILL NO LONGER START. TRIPLE A TOWED TO SHOP AND SHOP SAYS ENGINE SEIZED AND CONNECTING ROD WENT PERFFERATTED BLOCK.OIL CHANGES PERFORMED REGULARLY AND ALWAYS USED 100 PERCENT SYNTHETIC OIL.

Service Brakes
Filed Apr 6, 201824,000 milesGA

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE THE VEHICLE WAS IN MOTION, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Engine
Filed Apr 2, 201893,000 milesCA

MY SORENTO OVERHEATED AND I STOPPED THE SORENTO RIGHT AWAY . I TOWED IT TO MY KIA DEALER AND THEY TOLD ME I NEEDED A NEW ENGINE BECAUSE THE HEAD GASKETS WERE BLOWN. I DON'T UNDERSTAND HOW MY 2013 SORENTO THAT I PURCHASED NEW ALREADY NEEDED A NEW ENGINE. I HAD TAKEN IT TO TWO KIA DEALERS AND THEY WERE RUDE ABOUT THE ENTIRE SITUATION AND BLAMED ME FOR THE DAMAGE OF THE VEHICLE. THIS HAPPENED MARCH OF 2017 AND I AM NOW READING THE RECALLS FOR THE SORENTO AND THERE ARE RECALLS FOR THE ENGINE SEIZING BUT I DON'T UNDERSTAND WHY MY SORENTO ISN'T ONE OF THE CARS BEING RECALLED IF MY CAR JUST SEIZED UP OUT OF NOWHERE AND A MONTH PRIO TO THE INCIDENT I HAD AN OIL CHANGE AND EVERYTHING WAS FINE .

Engine
Filed Mar 22, 201845,000 milesFL

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

Visibility/Wiper
Filed Mar 20, 201892,000 milesOH

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 67 MPH WITH THE SUN ROOF CLOSED, THE SUN ROOF FRACTURED. GLASS AND DEBRIS FELL INTO THE VEHICLE. THE CONTACT WAS NOT INJURED. RICART KIA (4255 S HAMILTON RD #210, GROVEPORT, OH 43125, (614) 836-6503) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

Engine
Filed Mar 15, 201867,000 milesTX

MY CAR HAS WORKED FINE UP UNTIL THE VERY MOMENT THIS OCCURRED. I WAS DRIVING ON THE HIGHWAY AT 60 MPH WHEN IT STARTED MAKING CLICKING NOISES. IT BECAME VERY HARD AND HEAVY TO DRIVE. NOT MORE THAN 15 MILES LATER I WAS ABLE TO EXIT AND THE MOMENT I TURNED RIGHT THE ENGINE BEGAN TO SHAKE, THE POWER STEERING NO LONGER WORKED, AND THE CAR SHUT OFF. THANK GOODNESS I WAS ABLE TO GLIDE INTO A PARKING LOT OR A MAJOR ACCIDENT AND INJURIES COULD HAVE OCCURRED. THERE ARE METAL SHAVINGS IN MY OIL AND THE BEARING COMPLETELY FELL OUT OF MY CAR. I WENT BACK TO PICK UP ALL THE PIECES (SEE PICTURE ATTACHED) NO ENGINE LIGHT HAS EVER COME ON. I HAVE NEVER MISSED AN OIL CHANGE. THIS CAR IS ONLY 6 YEARS OLD WITH 67,000 MILES ON IT. KIA IS CLAIMING MY CAR IS NOT ONE THAT IS IN THE ENGINE RECALL.

Engine
Filed Mar 15, 201848,899 milesFL

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING UNKNOWN SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SUNSET KIA OF VENICE, 1179 US HIGHWAY 41 BYP S, VENICE, FL 34285) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY PART WAS INSTALLED INCORRECTLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO KIA OF VENICE (1179 US HIGHWAY 41 BYP S, VENICE, FL 34285) WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO SUNSET KIA OF VENICE WHERE IT WAS DIAGNOSED THAT THE O2 SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNSET KIA OF VENICE WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED, AND THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO SUNSET KIA OF VENICE WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPE

Engine
Filed Mar 13, 201871,000 milesAZ

ENGINE ON VEHICLE LOCKED UP WHILE DRIVING ON THE INTERSTATE DOING 75 MPH WITH NO WORRIES OR INDICATION THAT SOMETHING WAS WRONG

Air Bags
Filed Mar 5, 2018TX

SRS

Engine
Filed Feb 28, 2018FL

THE NHTSA.DOT.GOV SITE SAYS THERE ARE ZERO RECALLS FOR MY CAR. THIS IS NOT TRUE. MY CAR HAD AN ENGINE RECALL IN JUNE OF 2017 WHICH HAS NOT BEEN SATISFIED. THEY NOW SAY THERE IS NOTHING WRONG WITH MY ENGINE.

Air Bags
Filed Feb 26, 2018132,000 milesNC

INTERNAL SHORT IN THE OCS MAT SENSOR LOCATED IN MY PASSENGER SEAT WHERE THERE IS RARELY ANYONE SITTING. THIS IS A MAJOR SAFETY ISSUE THAT DISABLES MY ENTIRE AIRBAG SYSTEM. IT'S A $2100 REPAIR THAT SEEMS TO BE A RECURRING ISSUE FOR KIA.

Electrical System
Filed Feb 23, 201874,000 milesAL

I STARTED MY CAR AND TURNED MY HEADLIGHTS ON SINCE IT WAS NIGHT TIME. MY HEADLIGHTS WOULD NOT WORK. ALL THE ELECTRICAL COMPONENTS FLICKERED ON AND OFF. THE NEXT DAY, WE REPLACED THE PASSENGER SIDE LOW BEAM LIGHT, BELIEVING IT NEEDED TO BE REPLACED. ONCE THE REPLACEMENT BULB WAS PLACED, THE CONNECTOR AND WIRES BEGAN TO SMOKE. ALL THE ELECTRICAL COMPONENTS WOULD NOT WORK. WE REMOVED THE BULB FROM THE CONNECTOR AND ALL LIGHTS WORKED. I HAVE NOT BEEN ABLE TO REPLACE THE PASSENGER SIDE LOW BEAM HEADLIGHT DUE TO THE CONNECTOR MELTING. THIS IS A FIRE HAZARD. I HAVE SEEN MANY PEOPLE COMPLAIN ABOUT THIS PROBLEM, BUT CANNOT UNDERSTAND WHY THERE IS NOT A RECALL.

Air Bags
Filed Feb 21, 2018130,000 milesNC

MY AIRBAG LIGHT TURNED ON SEVERAL MONTHS AGO AND WHILE HAVING A RECENT RECALL FOR SOMETHING ELSE TAKEN CARE OF THEY FIXED THE ISSUE WITH THE AIRBAG. IT IS NOW ON AGAIN AND I AM CONCERNED FOR THE SAFETY OF MYSELF AND PASSENGERS NOT KNOWING WHAT THE ISSUE REALLY IS. I WAS GIVEN AN APPOINTMENT FOR NEXT WEEK TO HAVE IT LOOKED AT AND WAS NOT GIVEN ANY IDEA OF WHETHER THIS WOULD BE MY EXPENSE OR KIS'A.

Engine
Filed Feb 18, 2018150,000 milesIL

CAR RECALLED DUE TO DEFECTIVE MANUFACTURING PROCESS LEAVING METAL SHAVINGS IN ENGINE. TOOK TO DEALER OCT 2017 AS DIRECTED. DEALER CHANGED OIL AND REPORTED NO PROBLEM. CAR WAS SERVICED REGULARLY AND RAN NO PROBLEM OCT 17 UNTIL FEB 15 2018. NO ENGINE WARNING LIGHT ACTIVATED EVER BUT ENGINE SEIZED WHILE DRIVING IN 4 LANE TRAFFIC DURING RUSH HOUR TRAFFIC. DANGEROUS PUSH CAR ACROSS MULTIPLE LANES WITH GOOD SAMARITAN HELP. CAR TOWED TO DEALER. AT MY EXPENSE. NO CAR NOW FOR 4 DAYS. DEALER (KIA BERWYN IL.) NOT RETURNING PHONE CALLS. DEALER EVIDENTLY DID NOT CHECK FOR METAL SHAVINGS IN SYSTEM AT TIME OF RECALL. CAR SEIZING AND SMOKING WHILE GOING 40 MPH WAS A MAJOR SAFETY HAZARD. DEALER SERVICE EMPLOYEE DID NOT MENTION THE SAFETY RECALL IN 2017 & FACT WE COMPLIED AS INSTRUCTED. HAVE BEEN READING BLOG POSTS REGARDING SIMILAR PROBLEMS NOT BEING HONORED BY KIA AND I NOW KNOW ABOUT THREATENED CLASS ACTION LAW SUIT. IF KIA WILL NOT RETURN MY CALLS & REPLACE ENGINE AT NO COST I WILL SEEK LEGAL REMEDY. PLEASE ADVISE. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Engine
Filed Feb 15, 2018146,000 milesTX

THE ENGINE SEIZE WHILE DIVING AND IS NOT THE MODEL RECALL ON 17V224000

Engine
Filed Feb 14, 201875,000 milesMA

WHEN SHARPLY TURNING RIGHT INTO A PARKING SPOT THERE IS LOUD KNOCK SEEMINGLY COMING FROM UNDER THE HOOD. I CHECKED THIS SITE FOR ANY RECALL NOTICES AND READ THE FOLLOWING RECALL: NHTSA RECALL NUMBER: 17V-224, RECALL DATE: MARCH 31, 2017, MANUFACTURER RECALL NUMBER: SC147 WHICH EFFECTS THIS SORT OF ISSUE. I HAVE NEVER RECEIVED ANY NOTICES FROM KIA INFORMING ME OF THIS SAFETY HAZARD OR AN OPPORTUNITY TO HAVE IT FIXED.

Engine
Filed Feb 8, 201875,000 milesFL

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO SUNSET KIA OF BRADENTON (4770 14TH STREET WEST, (US41), BRADENTON, FL 34207, (941) 752-1000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE FAILED DUE TO METAL SHAVINGS THAT WERE FOUND IN THE ENGINE UPON INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED THAT A USED ENGINE WOULD BE PROVIDED FOR THE REPLACEMENT; HOWEVER, A LABOR CHARGE WOULD BE ASSESSED FOR THE REPAIR. THE CONTACT WAS PROVIDED CASE NUMBER: 12622086. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Engine
Filed Feb 6, 2018105,000 milesTX

CAR HAS BEEN COMPLETELY FINE. DRIVING HOME ALL OF A SUDDEN I HEAR A LOUD NOISE AND FEEL VIBRATION. HAD A MECHANIC CHECK THE VEHICLE OUT AND THE ENGINE ROD IS MESSED UP. I NEED A NEW ENGINE. GOING 60MPH

Engine
Filed Feb 1, 201878,000 milesME

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE OIL WARNING INDICATOR ILLUMINATED IMMEDIATELY AFTERWARDS. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER (BILL DODGE KIA IN SACO, MAINE) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE SAME DEALER A MONTH PRIOR FOR AN ENGINE EVALUATION AS PER THE MANUFACTURER'S RECALL NOTIFICATION. DURING THAT TIME, THE CONTACT WAS INFORMED THAT THE ENGINE WAS FINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 112611205 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCOMPLETE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Exterior Lighting
Filed Jan 28, 201861,000 milesAR

PASSENGER HEADLIGHT FAILED. TOOK TO DEALERSHIP. THEY STATE THE WIRING HARNESS IS "MELTED" AND "THERE'S NO REPAIR OR PIGTAIL REPLACEMENT, YOU HAVE TO REPLACE THE WHOLE ASSEMBLY." ENTIRE HEADLIGHT ASSEMBLIES FROM KIA ARE $600. THE VEHICLE JUST HIT 61K MILES. MANUFACTURER'S WARRANTY WOULDN'T COVER THIS ISSUE. SO I TOOK IT HOME AND TOOK IT APART. THERE IS VOLTAGE TO THE HEADLIGHT, AND THERE IS VOLTAGE TO THE HEADLIGHT PLUG. THE GROUND SIDE OF THE HEADLIGHT PLUG LOOKS OVERHEATED, THE PLASTIC MOLEX CONNECTOR IS BORED OUT AND SHOWS CORROSION. WHEN THE BULB IS PLUGGED IN, IT WORKS SOMETIMES. I HAVE TO MESS WITH IT. THIS IS OBVIOUSLY A DEFECT. I SEE LOTS OF OTHER COMPLAINTS.

Engine
Filed Jan 23, 201882,000 milesIL

ENGINE FAILED AT 82,000.00 MILES. THIS IS THE 2.4L I-4 MPI ENGINE THAT IS NOT INCLUDED IN THE RECALL. VEHICLE IS AT DEALER AWAITING REPLACEMENT ENGINE. TECHNICIAN STATES THAT THE FAILED ENGINE PART IS IDENTICAL TO THE GDI THAT WHICH WAS RECALLED. IT HAS BEEN A MONTH AND DEALER CANNOT GIVE TIMETABLE ON THE REPAIR. JUST THAT THE ENGINE IS ON ORDER. COME ON KIA GET YOUR ACT TOGETHER ON THIS. BEFORE THIS INCIDENT THIS WAS THE BEST VEHICLE I HAVE EVER OWNED.

Engine
Filed Dec 27, 201770,000 milesCA

AROUND 4:30AM (STILL DARK OUTSIDE) I WAS ON MY WAY TO WORK, MY ENGINE WAS MAKING KNOCKING SOUNDS AND I STARTED TO GET OFF ON AN EXIT, ALL OF THE SUDDEN IT SEEMED AS IF EVERY LIGHT ON THE DASHBOARD CAME ON, THE OIL CHANGE LIGHT AND SOME SIGNS I'VE NEVER SEEN BEFORE LIGHTED UP, THE CAR WENT DEAD AND CAME BACK ON INSTANTLY, THE STEERING WHEEL LOCKED AND I COULD NO LONGER ACCELERATE ALMOST CAUSING A MAJOR CAR ACCIDENT. I TURNED MY HAZARDS ON AND REMAINED IN THE MIDDLE OF AN EXIT UNTIL HELP ARRIVED AND WAS ABLE TO PUT MY CAR IN NEUTRAL AND PUSH MY VEHICLE BUMPER TO BUMPER TO THE SIDE OF THE ROAD.

Air BagsCrash2 injured
Filed Dec 15, 201718,000 milesOH

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE THE CONTACT'S VEHICLE WAS IDLING AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO ITS REAR. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, AND LOWER BACK. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD, NECK, AND ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO AN AUTOMOTIVE SHOP. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Engine
Filed Dec 14, 2017106,000 milesOK

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE RAPIDLY SLOWED DOWN AND THE CONTACT MERGED TO THE SHOULDER OF THE ROAD IN ORDER TO AVOID AN ACCIDENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. VEHICLE WAS TOWED TO THE DEALER (BOB MOORE KIA LOCATED: 7340 NW EXPY, OKLAHOMA CITY, OK 73132). THE TECHNICIAN DIAGNOSED THE FAILURE AS THE ENGINE. THE MANUFACTURER WAS CONTACTED AT 1-800-333-4542. THE CONTACT STATED THE MANUFACTURER OFFERED NO FURTHER ASSISTANCES. THE FAILURE MILEAGE WAS 106,000.

Air Bags
Filed Dec 13, 2017NY

TAKATA RECALL- THE MERCEDES DEALER WHERE I LIVE (LANCASTER, NY 14086) HAS BEEN WAITING 2 YEARS FOR PARTS. COLD CLIMATES ARE BEING SERVICED LAST IF NOT AT ALL. I ALSO HAVE A HOME IN CAPE CORAL FL. WHERE I PLAN TO EVENTUALLY MAKE A PERMANENT MOVE. THEY ARE SERVICING THE HOT. HUMID CLIMATES FIRST. UNTIL I MAKE MY MOVE PERMANENT MY MERCEDES WILL REMAIN IN NYS. I RUN THE RISK OF NOT HAVING REMEDIED THE RECALL WHEN I DO MAKE THE PERMANENT MOVE. I FEAR BY THEN I WILL NOT BE ABLE TO HAVE THE VEHICLE SERVICED IN FL. DUE TO A SHORTAGE OF PARTS. I HAVE ONLY OWNED THIS VEHICLE FOR A YEAR. WAS IT NOT THE DEALER'S RESPONSIBILITY TO TELL ME OF THE RECALL WHEN I WAS CONSIDERING THE PURCHASE? ( I DID NOT PURCHASE FROM A AUTHORIZED MERCEDES DEALER, JOE BASIL RESALE WAS THE SELLER.) I MAY HAVE RECONSIDERED MY PUCHASE IF I KNEW ABOUT THE RECALL AND IT'S SPECIFIC ISSUES IN RELATION TO MY PENDING RELOCATING. FORTUNATELY, NOTHING HAS OCCURED AT THIS POINT BUT I AM CONCERNED ABOUT WHAT CAN HAPPEN IN THE FUTURE.

Engine
Filed Dec 12, 201778,000 milesWV

TOTAL ENGINE FAILURE 2013 KIA SORENTO. WAS TRAVELING ALONG HIGHWAY AT 55 MPH, VEHICLE SUDDENLY SHUDDERED AND STALLED. COASTED IT TO THE SIDE OF THE ROAD AND VEHICLE WOULD NOT START SO HAD IT TOWED TO DEALER. WAS ADVISED TODAY THERE WAS MAJOR INTERNAL ENGINE DAMAGE REQUIRING A REPLACEMENT ENGINE. SUV ONLY HAS 78,000 MILES ON AND IS NOT COVERED UNDER KIA 100,000 MILE WARRANTY DUE TO THE FACT I AM SECOND OWNER AND NOT ORIGINAL OWNER.

Engine
Filed Dec 9, 201753,812 milesCA

VEHICLE EXPERIENCED MECHANICAL ENGINE FAILURE AND IMMEDIATE REDUCTION IN POWER WHILE DRIVING AROUND 30 MPH UP HILL. FAILURE AT A HIGHER SPEED OF TRAVEL, COULD HAVE RESULTED IN SIGNIFICANT DANGER TO OCCUPANTS. THIS VEHICLE WAS EQUIPPED WITH THE 2.4L MPI ENGINE, WHICH FAILED IN A WAY CONSISTENT WITH THE RECALLED FAILURE OF THE 2.4L GDI VERSION. BELIEVE KIA IS UNDER-REPRESENTING THE SCOPE OF ENGINE PROBLEMS IN THE CURRENT RECALL CAMPAIGN. THE ENGINES ARE FAILING IN THE REGION OF CONNECTION ROD BEARINGS AND LOWER BLOCK, WHILE THE MAIN DIFFERENCE BETWEEN THE MPI AND GDI VERSIONS OF THE ENGINE ARE IN THE UPPER PORTION OF THE ENGINE INVOLVING FUEL INJECTION. BELIEVE THE MPI VERSION SHOULD BE INVESTIGATED FOR CONTAINING IDENTICAL OR VERY SIMILAR FAILURE MODES AND MANUFACTURING DEFECTS, AS THEY ARE INDEED THE SAME ENGINE FAMILY WITH MANY SHARED COMPONENTS.

Power Train
Filed Dec 2, 201760,000 milesFL

I HAVE REPEATEDLY CONTACTED KIA CORPORATE AND THE DEALERSHIP REGARDING AN AXLE ISSUE. IT IS THE SAME EXACT ISSUE THAT NHSTA HAS ISSUED A RECALL NOTICE FOR 2014 MODEL VEHICLES. MY AXLE IS IN JEOPARDY OF FRACTURING - COMPANY WILL NOT REPAIR THE ISSUE BECAUSE THEY SAY 2013S AREN'T COVERED. SUMMARY: KIA MOTORS CORP. IS RECALLING CERTAIN MODEL YEAR 2014 FRONT WHEEL DRIVE SORENTO VEHICLES MANUFACTURED JANUARY 7, 2013, THROUGH MARCH 12, 2013; AND EQUIPPED WITH 2.4 LITER ENGINES. DUE TO A MANUFACTURING ISSUE, THE RIGHT FRONT AXLE SHAFT MAY FRACTURE.

Engine
Filed Dec 2, 2017103,000 milesFL

I HAVE A 2013 KIA SORENTO WITH 103000 MILES AND I'M THE 2ND OWNER, I THINK, AND HAVE HAD IT FOR 7 MONTHS. CHANGED THE OIL REGULARLY AND NO ENGINE OR WARNING LIGHTS WERE ON. I WAS DRIVING ON THE HIGHWAY AT 75 MPH AND THE ENGINE STALLED. I WAS ABLE TO PULL OVER SAFELY. STARTED THE SORENTO AGAIN AND THE ENGINE WAS MAKING A LOUD NOISE. HAD TO HAVE IT TOWED 40 MILES TO MECHANIC WHO SAID THE ROD BEARING WAS THE BLAME AND THE DEBRIS FROM THAT CAUSED EXTENSIVE DAMAGE TO THE VEHICLE. CONTACTED KIA 3 TIMES AND SPOKE TO SUPERVISORS, BUT THEY SAID MY ENGINE / VIN # WAS NOT COVERED UNDER THE RECALL AND THAT IT WAS UP TO ME TO GET FIXED. $7000.00 !!

Engine
Filed Nov 22, 2017OH

MY CAR IS USING OIL TOOK IT TO KIA DEALER AND THEY SAID IT HAD 5 RECALLS ON IT AFTER THEY HAD THE SAID TO DRIVE IT FOR 500 MILES IF IT STILL USES OIL CALL THEM BACK I DID AND THEY SAID THEIR WAS NOTHING THEY COULD DO FOR ME I EVEN BOUGHT EXTRA IMANI TAN EVEN INSURANCE THAT THEY SAY WILL NOT COVER THE MOTOR THEY WANT ME PAY 1000 DOLLARS FOR THEM TO TEAR IT DOWN TO SEE IF IT IS MY FAULT OR THEIR AND UP BACK TOGETHER WITH THE SAME USE PARTS I DID NOT GET ANY NOTICES FOR ANY OF THEY RECALLS THEY FIXED

Engine
Filed Nov 7, 2017LA

2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO ENGINE SAFETY RECALL ISSUED. *LD THE CONSUMER STATED KNOCKING NOISE COULD BE HEARD FROM THE ENGINE. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CONSUMER STATED THE DEALER REFUSED TO REPAIR THE ENGINE UNDER THE RECALL. UPDATED 11/07/2017*JS

Engine
Filed Oct 30, 2017110,000 milesCA

ON OCTOBER 6TH, I WAS COMMUTING HOME FROM WORK AND MY VEHICLE STARTED MAKING NOISE UPON ACCELERATION THAT SOUNDED LIKE SOMETHING WAS LOOSE. ONCE I ARRIVED AT MY HOUSE, I NOTICED A KNOCKING SOUND AS I PUT MY VEHICLE IN PARK. OUT NEAREST KIA SERVICE DEPARTMENT IS NOT OPEN ON SATURDAYS SO I TOOK IT TO A NEARBY MECHANIC. THEY DETERMINED THERE WAS A BEARING ISSUE AND I WOULD HAVE TO REPLACE THE ENGINE. THEY HAD A DIFFICULT TIME GIVING ME A COMPLETE ESTIMATE BECAUSE THEY HAD TROUBLE FINDING ALL PARTS NEEDED. I CONTACTED KIA ON MONDAY AND ASKED IF THEY COULD HELP ME AS I WAS JUST A BIT OVER THE 100,000 WARRANTY. THEY SUGGESTED I CALL KIA AND SPEAK TO A CUSTOMER SERVICE REP AND OPEN A CASE WITH THEM. I OPENED A CASE AND THEY SUGGESTED I BRING MY CAR INTO KIA FOR A DIAGNOSTIC. I BROUGHT IT IN ON TUESDAY AND THEY CONFIRMED THERE WAS A BEARING ISSUE AND THE ENGINE WOULD NEED TO BE REPLACED. I WAS QUOTED $7,700 BEFORE TAX FOR A RE-MANUFACTURED ENGINE AND OVER $12,000 FOR A FULLY ASSEMBLED ENGINE. MY REQUEST FOR KIA TO ASSIST ME WITH THIS REPAIR WAS PUT IN, I FORWARDED MY MAINTENANCE RECORDS TO THE DEALERSHIP AND THEY SENT THAT ALONG WITH SOME PHOTOS THE DISTRICT PARTS AND SERVICE MANAGER REQUESTED OF MY ENGINE. I DID NOT HEAR BACK FROM KIA EVEN AFTER ATTEMPTING TO FOLLOW UP DAILY UNTIL OCTOBER 25 AFTER I REQUESTED MY CASE BE ESCALATED. I INQUIRED WITH MY CASE MANAGER, CUSTOMER SERVICE REPS, AND THE SERVICE MANAGER AT THE DEALERSHIP ABOUT WHAT ACTUALLY WENT WRONG WITH MY ENGINE AND HOW TH

Engine
Filed Oct 25, 201784,000 milesGA

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A RATTLING NOISE UNDER THE HOOD. THE NOISE BECAME EXTREMELY LOUD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT NOTICED THE RATTLING NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE TAKEN APART. ADDITIONALLY, THE CONTACT STATED THAT THE MECHANIC RECOMMENDED THAT THE ENGINE BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 12519740, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Air Bags
Filed Oct 11, 2017OR

WAS TOLD BY THE DEALER THAT THE PASSENGER SIDE FRONT SEAT SENSOR NEEDS TO BE REPLACED. AFTER RESEARCHING IT TURNS OUT THERE ARE MULTIPLE PEOPLE HAVING THE SAME ISSUE WITH THIS MODEL AND VARIOUS YEARS. THE AIRBAGS WILL NOT DEPLOY UNLESS IT IS FIXED.

Service Brakes
Filed Oct 10, 201775,000 milesFL

WHEN BRAKING THERE IS A LOUD GROANING SOUND, VERY UNUSUAL FOR BRAKES. THE BRAKES ARE NOT EXTREMELY WORN AND THE BRAKE FLUID IS FULL. ALSO, I HAD THE VEHICLE INSPECTED A COUPLE MONTHS AGO AND BRAKES WERE IN GOOD CONDITION

Electrical SystemCrashFire1 injured
Filed Oct 5, 201762,344 milesNE

KIA REPLACED MY ENGINE TWICE, DUE TO OIL CONSUMPTION. A MONTH AFTER THE FIRST ENGINE REPLACEMENT, I HAD THE SAME PROBLEMS.. SMOKE COMING OUT OF EXHAUST, LOSS OF POWER, STALLING AND OIL CONSUMPTION. I WAS IN AND OUT OF KIA'S SERVICE DEPARTMENT. THEY TOLD ME NOTHING WAS WRONG! I MOVED FROM CO TO NE, MY HUSBAND AND I HAD TO ADD OIL EVERY 100 MILES, WITH SMOKE COMING OUT OF EXHAUST AND STALLING. LINCOLN NE KIA FOUND AN OIL LEAK AT THE EXHAUST MANIFOLD RIGHT AWAY! KIA INSTRUCTS THEN TO REPLACE MY ENGINE AGAIN! ONCE THEY REPLACED ENGINE, THEY STILL SAW THE LEAK AT THE EXHAUST MANIFOLD WITH RESULTED IN MORE GUESSING AND PARTS. THE DAY AFTER I PICKED IT UP, MY HUSBAND AND I WENT OUT TO DINNER AND MY SORENTO DIED IN THE MIDDLE OF THE ROAD. RIGHT AWAY CALLED AND GOT IT BACK IN. AT FIRST THEY COULD NOT DUPLICATE, HOWEVER AFTER TAKING IT 50 MILES, IT DIED 3 TIMES. THEY STILL CAN'T FIND ANYTHING, BUT FEEL IT MAY BE THE THROTTLE BODY. THEY PUT A USED ONE ON AND HAVE ME DRIVE IT A FEW WEEKS, IT DIDN'T DIE DURING THAT TIME, SO THEY ORDERED A NEW ONE AND INSTALLED. A MONTH LATER I DRIVE TO CO, I BREAK DOWN, IT'S TOWED BACK AND KIA CAN'T FIND ANYTHING. I DRIVE IT AND IT DIES 1/2 DOZEN MORE TIMES, EACH TIME I TAKE IT RIGHT IN, BUT THE CODE HAS CLEARED AND THEY CAN'T FIND ANYTHING! FINALLY, IT DOES AND THE LIGHT STAYS ON, IT SHOWS IT'S THE MAP SENSOR. KIA HAS A SPECIALIST COME OUT TO INSTALL THAT AND INSPECT MY CAR. THEY SAY IT'S FIXED AND SAFE. I DRIVE TO CO ON 9/22/17, 2 MONTHS LATER AND MY EN

Engine
Filed Oct 2, 2017118,000 milesAZ

I EXPERIENCE A LOUD KNOCKING IN MY ENGINE, UPON BRINGING TO THE DEALERSHIP FOR FURTHER INSPECTION, THE ENGINE IS BELIEVED THAT THE ROD BEARINGS FAILED AND THE ENGINE HAS METAL DEBRI INSODE OF ENGINE. CAUSING THE ENGINE TO BE COMPLETELY UNUSABLE AND POSSIBLY OTHER ENGINE DAMAGE BECAUSE OF THIS. NOT TO MENTION THE SENSORS ON THE CAR NEVER CAME ON TO WARN ME OF ANY POSSIBLE PROBLEMS THAT MIGHT BE HAPPENING. THE CAR IS STILL BEING OWED ON AND IN UNDRIVABLE CONDITION. IT HAS BEEN SINCE PARKED, EXCEPT WHEN TOWED ( FULL BED TOW) TO THE DEALERSHIP FOR INSPECTION AND THAN TOWED BACK TO MY RESIDENCE. THE ESTIMATED COST KIA OFFERED WAS OVER $9,000 FOR PARTS AND LABOR WITH ONLY A 12,000 MILE/ 1 YEAR WARRANTY WHEN THE ORIGINAL ENGINE WARRANTY IS 100.000 MI WARRANTY. THE MAINTENCE HAS BEEN KEPT UP ON DURING THE LIFE OF THE VWHICLE AND NO KNOWN NEGLIGENCE WAS DONE TO CAUSE THIS PROBLEM. THE PROBLEM WAS IDENTIFIED WHEN MY HUSBAND WAS DRIVING AND THE CAR STALLED OUT 3 TIMES WHILE PICKING UP OUR KIDS FROM SCHOOL. WHEN HE ARRIVED HOME IT HAD LOUND KNOCKING NOISES COMING FROM ENGINE , SO WE ARRANGED FOR THE DEALER TO INSPECT THE ISSUE. THEY INFORMED ME IT WAS OVER THEIR WARRANTY BECAUSE OF THE MILEAGE AND WOULDNT COVER THE DAMAGE. I HAVE SINCE FOUND OUT OTHER OWNERS WITH SIMILAR PROBLEMS AS MY KIA HAPPENING TO THEM AS WELL AS THE LAWSUIT THAT KIA /HYUNDAI PAID OUT FOR REPAIRS IN THE CASE GREG WALLIS VS. KIA MOTORS CASE #8:16-CV-01033 (US DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA. WIT

Engine
Filed Oct 2, 2017IA

2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE WHILE DRIVING. *LD THE CONSUMER STATED THE MANUFACTURER SHOULD BE RESPONSIBLE FOR HAVING THE ENGINE REPLACED. THE ENGINE IN THE VEHICLE WAS NO LONGER IN PRODUCTION. UPDATED 10/02/2017*JS

Electrical System
Filed Sep 30, 201755,000 milesCA

MY 2013 SORRENTO HAS STALLED 2 TIMES IN THE LAST 2 WEEKSON THE FREEWAY. WHEN BRINGING IT TO THE DEALER THERE ARE NO EBNGINE CODES. I SEE THAT FROM 2011 TO 2013 THERE HAS BEEN A PCM UPDATE FOR THIS ISSUE SC106. AND DEALER STATES MY VIN IS NOT ON THE LIST EVEN THO IT FALLS INTO THE YEAR CATAGORY. I WILL CONTINUE TO GO TO THE DEALER.THIS IS UNSAFE WHEN YOU LOSE BRAKES AND STEERING WHILE ON THE FREEWAY.

Air Bags
Filed Sep 23, 2017100,000 milesID

DRIVING DOWN THE ROAD ON A SUMMER ROAD TRIP, THE AIRBAG LIGHT ON THE INSTRUMENT PANEL ILLUMINATED AND REMAINED LIT. THE VEHICLE HAD JUST REACHED 100,000 MILES AND IS ONLY THREE YEARS OLD. AT THE END OF THE TRIP, THE VEHICLE WAS TAKEN INTO THE DEALER. THEY RAN A DIAGNOSTIC AND PULLED A CODE RELATING TO THE PASSENGER AIRBAG SENSOR MAT. THEY INSPECTED ALL THE CONNECTIONS AND DETERMINED THAT A CONNECTION MUST HAVE COME LOOSE AND RESET THE AIRBAG LIGHT. LESS THAN A WEEK LATER, THE AIRBAG LIGHT ONCE AGAIN ILLUMINATED AND REMAINED LIT. IT WAS TAKEN INTO THE DEALER AGAIN AND THIS TIME A THOROUGH INSPECTION WAS PERFORMED AND THE DEFECT WAS SAID TO BE WITH THE AIRBAG SENSOR MAT AND THAT IT WAS NOT COVERED UNDER RECALL, AND THAT THE VEHICLE WAS PAST THE 60,000 MILE ELECTRICAL WARRANTY. THE ONLY OPTION FOR REPLACEMENT WAS TO PURCHASE A BRAND NEW SEAT, WITH SENSOR, AT THE COST OF THE OWNER, FOR $2200. THIS DEFECT IS COSTLY TO THE OWNER, ESPECIALLY ON A "LIKE-NEW" VEHICLE, AND IS A MAJOR SAFETY CONCERN SINCE THIS DEFECT PREVENTS THE DEPLOYMENT OF THE PASSENGER AIRBAG IN THE CASE OF AN ACCIDENT.

Engine
Filed Sep 22, 2017118,000 milesAZ

MY ENGINE HAS NO LEAKS OF OIL YET RAN OUT OF ALL BUT 1 QT, AND CAUSED MY TO GET SPUN BEARINGS, AND NOW ENGINE IS RUINED. THIS IS LESS THAN A 4 YEAR OLD CAR AND NO INDICATOR LIGHTS EVER CAME ON SAYING I WAS LOW ON ANYTHING. ALSO JUST HAD MAJOR FLUIDS ALL CHANGED IN CAR LESS THAN 6 MONTHS AGO. IT IS OVER THE 100,000 WARRANTY SO NOW I HAVE TO GET A NEW ENGINE. LOOKING TO SEE IF THIS IS AN ISSUE WITH ANY OTHER OWNERS. THE ENGINE IS THE V6 ENGINE, THE SMALLER ENGINE WAS RECALLED FOR SIMILAR ISSUES, YET MINE WASNT IN THE RECALL.

Engine
Filed Sep 20, 2017104,175 milesFL

MY ENGINE SEIZED WHILE DRIVING DOWN THE INTERSTATE @ 77 MPH. KIA CONSUMER TELLS ME MY ENGINE ISN'T THE ENGINE ON THE RECALL LIST. THE GDI ENGINE IS AND MINE IS 2.4 L4 DOHC. HOW COME KIA HAS A RECALL ON 2013 KIA SORENTO BUT DISCRIMINATES ENGINES. ONE OF THE SCARIEST SITUATIONS I HAVE EVER BEEN IN! AND NOW KIA SAYS TOO BAD!!! NOW I AM WITHOUT TRANSPORTATION AND RELYING ON FRIENDS FOR RIDES UNTIL KIA CONSUMER CAN GET ANSWERS. NO LOANER FROM MY LOCAL DEALERSHIP OR RENTAL. AND MAY I ADD THIS HAPPENED 691.5 MILES FROM HOME.

Engine
Filed Sep 18, 2017132,000 milesFL

ENGINE: KIA MADE A RECALLS OF 2013 SORENTO ENGINES BUT MY ENGINE WAS NOT INCLUDED, THE PROBLEM IS THAT THE METAL INSIDE MY ENGINE BROKE AND SHATTERED ALL OVER THE PLACE; WHEN I TOOK IT TO KIA, I WAS TOLD THAT I NEED A NEW ENGINE DUE TO IT HAS THE SAME PROBLEM AS THE ONES THAT WERE RECALLED BUT MY ENGINE WAS NOT INCLUDED IN THAT RECALLED. I HAVE WRITE TO KIA MOTORS USA, TO MY DEALER CITY KIA OF ORLANDO AND I HAVE BEEN COMPLETELY IGNORED.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Kia Sorento → · Every Sorento year → · How the figures are calculated →