INITIAL ISSUE-VEHICLE WAS DRIVING PERFECTLY AND WE HAD JUST GOTTEN BACK FROM THE STORE. NO INDICATION OF ISSUES. WE WERE GOING TO GO SOMEWHERE AND NOTICED KEY FOB NOT WORKING. WE UNLOCK THE DOOR MANUALLY AND WHEN WE WENT TO START IT HORN STARTED GOING OFF AND CAR WOULD NOT START. WE READ INTO ISSUES AND WE DECIDED TO TAKE BATTERY IN TO GET CHECKED AND IT WAS FULL CHARGED. WE CLEANED BATTERY CABLES AND GOT CAR STARTED BUT THIS TIME RADIO NOT WORKING AND KEY FOB NOT WORKING. CAR DRIVING GOOD FOR ABOUT 2 DAYS AND COMING HOME LAST NIGHT, WHILE ON HIGHWAY, ALL LIGHTS TURNED ON -ON DASHBOARD, VEHICLE LOST POWER, IT SPUTTERED ALL THE WAY HOME. WINDSHIELD WIPERS WEAK AND IT WAS RAINING. POWER WINDOWS BARELY WORKS AND COULD NOT PUSH ON GAS! WE BARELY MADE IT BACK HOME AND PARKED VEHICLE BUT GEAR SHIFT WOULD ONLY GO UP TO NEUTRAL GEAR. WON'T LET US PUT INTO PARK AND CAR IS DEAD. VEHICLE IS JUST SITTING THERE NOW
2013 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
DAUGHTER WAS DRIVING CAR ON CITY STREET, AND ENGINE STALLED COASTED TO S STOP. RECALL FOR FAULTY MACHINING ON 2.4 L 4CYL KIA MOTORS. RECALL # SC147. KIA STATES THAT THIS VIN DOES NOT FALL UNDER THE RECALL, BUT SAME ISSUE AS OTHER 2013 KIA'S. INTERNET STATED THAT ALL 2.4 L 4CYL ENGINES WERE COVERED BY THE RECALL FOR ENGINE SEIZING UP FROM BAD MACHINING.
AIRBAG LIGHT ON. PASSENGER SEAT OC MAT SENSOR BAD. ONLY WAY TO FIX IS REPLACING SEAT $2100. TOLD AIRBAG WONT DEPLOY UNLESS FIXED. THERE SHOULD BE A OVERRIDE TO FORCE DEPLOYMENT IF SENSOR GOES BAD. SAFETY ISSUE SHOULD BE WARRANTEE UP TO 10 YEARS.
ENGINE IS KNOCKING WHILE IN USE. DEALER SAYS THE ENGINE IS FAILING AND NEEDS REPLACED. ISSUE WITH THE ENGINE IS SIMILAR TO OTHER RECALLS. ENGINE MANUFACTURED SAME TIME AT SAME PLANT AS OTHER ENGINE RECALLS. ENGINE AT RISK FOR FIRE.
MY AIRBAG WARNING LIGHT CAME ON. THE MECHANIC RAN A DIAGNOSTIC TEST AND FOUND THAT THE CLOCK SPRING NEEDS TO BE REPLACED.
OUR FAMILY WAS DRIVING ON THE INTERSTATE AND THE VEHICLE STARTED MAKING A LOW CLICKING NOISE. WE GOT OFF ON THE NEXT EXIT AND THE CAR JUST TURNED OFF. NO SIGNALS OR LIGHTS TURNED ON. AFTER INSPECTION FROM THE DEALERSHIP IT WAS DISCOVERED THAT THE ENGINE ROD BEARING HAD BLOWN OUT AND MADE A HOLE ON THE ENGINE. THE VEHICLE ONLY HAD APPROXIMATELY 72K MILES ON IT. HOW DOES THIS HAPPEN. RECALLS FOR OTHER KIA SORENTO HAVE BEEN ISSUED BUT NOT MY 2013 KIA. FOR THIS REASON THE ENGINE AND PARTS WAS NOT COVERED BY WARRANTY. ENGINE WAS BACKORDERED FROM NOVEMBER AND CAME IN AT THE END OF MARCH.
ON MAY 28, 2019, I MADE AN APPOINTMENT WITH MY MECHANIC AS A RESULT OF MY ABS BRAKE LIGHT APPEARING ON THE DASHBOARD OF MY 2013 KIA SORRENTO WITH A LITTLE OVER 57,000 MILES. I WAS GIVEN AN APPOINTMENT DATE OF THURSDAY, MAY 30TH AND DID NOT UTILIZE THE VEHICLE EXCEPT TO DRIVE IT A SHORT DISTANCE TO THE MECHANIC'S LOCATION. AN HOUR OR SO AFTER DROPPING OFF THE CAR, MY MECHANIC CALLED TO INDICATE THAT DIAGMOSTIC TESTS HAD CONFIRMED WHAT HE HAD SUSPECTED, THAT MY RIGHT REAR ABS BRAKES(ALSO REFERRED TO AS THE REAR WHEEL SPIN/PART OF THE HUB BEARING) WAS DEFECTIVE AND HAD TO BE REPLACED TO THE TUNE OF ABOUT $550.00. HE ALSO MENTIONED AT THIS TIME THAT THERE WAS A SERVICE BULLETIN OUT ON THIS MAKE AND MODEL, AS A RESULT OF WATER GETTING INTO THE WHEEL BEARING CAUSING THIS PROBLEM TO OCCUR PRETTY CONSISTENTLY. I CALLED MY LOCAL KIA DEALERSHIP LOCATED AT 9009 W BROAD ST IN RICHMOND VA, AND SPOKE TO A SERVICE MANAGER. I EXPLAINED THAT I WAS AWARE THAT THERE HAD YET TO BE A RECALL ON ANY VEHICLES BUT THAT NUMEROUS BLOGS, AND FORUMS TOUTING THIS EXACT PROBLEM IN ADDITION TO THE SERVICE BULLETIN SEEMED TO INDICATE THIS WAS A DESIGN FLAW IN THEIR VEHICLES.I WAS TOLD HE WAS UNAWARE OF ANY COMPLAINTS FROM OTHER CUSTOMERS AND THAT SERVICE BULLETINS WERE MERELY A DIAGNOSTIC TOOL TO ASSIST MECHANICS AND SINCE MY CAR WAS NO LONGER UNDER WARRANTY, AND DESPITE THE VERY LOW MILEAGE, THE MOST I COULD EXPECT WAS TO MAKE AN APPT WITH THEIR SERVICE DEPARTMENT. I POLITELY DECLINED. WHEN PICKING UP MY VE
THE PAINT IS PEELING OFF ABOVE THE FRONT WINDOW
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS EVIDENCE OF SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT VISUALLY INSPECTED THE ENGINE COMPARTMENT OF THE VEHICLE BUT WAS UNSURE AS TO WHERE THE SMOKE ORIGINATED FROM. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. KIA OF CERRITOS LOCATED AT 18201 STUDEBAKER RD, CERRITOS, CA 90703, (562) 860-2424, WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS ALSO CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
OUR VEHICLE IS CONSUMING AN ENTIRE TANK OF OIL UNDER 1,000 MILES OF DRIVING. THE ENGINE MUST HAVE SOMETHING WRONG WITH IT, BUT THE DEALERSHIP INSISTS THE ENGINE IS NORMAL. THEY AGREE THE PROBLEM IS BAD BUT TAKE NO RESPONSIBILITY FOR THE ENGINE. THE SUV RUNS WEAKER THAN NORMAL WITH LESS POWER THAN WHEN WE BOUGHT IT 2 YEARS AGO NOW. IT IS DRIVEN LESS THAN 40 MILES A DAY FOR WORK COMMUTE AND CONSUMES OIL AT AN ASTOUNDING RATE. WHILE I KNOW THERE IS SOME TYPE OF ENGINE RECALL FOR THIS MODEL AND YEAR I AM CONFUSED AS TO WHY OUR VEHICLE IS NOT BEING TAKEN CARE OF AS IT SHOULD BE.
I PURCHASED MY 2013 KIA SORENTO IN 2014 WITH 15,000 MILES. THE 2ND ROW PASSENGER SEAT HAS BEEN A PROBLEM FROM DAY ONE WITH GETTING STUCK IN THE DOWN POSITION. THE SEAT IS NOW COMPLETELY INOPERABLE AND PERMANENTLY STUCK/LOCKED DOWN AFTER I MOVED IT IN THE DOWN POSITION.
THIS CAR HAS AT LEAST 8 RECALLS ON IT NOW, NOT INCLUDING PAST RECALLS. THIS VEHICLE HAS STOPPED ON ME WITHOUT ANY WARNINGS IN THE MIDDLE OF THE STREET WHILE TRAVELING WITH MY FAMILY. THE REASON OT STOPPED WAS DUE TO A MALFUCTIONED ENGINE THAT WAS ON RECALL. MY TURNING SIGNALS LIGHTS GO OUT WITHOUT WARNING , THIS HAS HAPPENED WHILE ON THE HIGHWAY. THIS IS ALSO DUE TO LIGHT WIRING THATS ON RECALL. KIA HAD ME TAKE MY CAR TO A DEALERSHIP TO GET THE MALFUNCTIONING ENGINE FIXED. THE CAR IS STILL DOING THE SAME THING AND HAS LIST IT SPEED WHILE I WAS ON THE HIGHWAY. I FEEL LIKE IT WILL CUT OFF ON ME AT ANY GIVING TIME. I JUST GOT ANOTHER RECALL LETER THAT STATES THAT THERE IS AN ISSUE WITH THE REPLACEMENT PART THEY PUT ON MY ENGINE. I AM A WORKING MOM WITH KIDS AND DEPEND ONMY TRANSPORTATION TO LIVE. I AM SCARED THATTBIS VEHICLE WILL STOP ON ME AND MY KIDS ON THE HIGHWAY OR STREET.
I WAS DRIVING DOWN RT 121 AT ABOUT 45/50 MILES PER HOUR, ON A STRAIGHT SECTION OF ROAD, WHEN THE AUTOMOBILE JUST DIED. I MANAGED TO COAST INTO A SAFE AREA. THE POWER STEERING AND BRAKES WERE NOT WORKING. ATTEMPTED TO GET A BATTERY BOOST AND THE TOW TRUCK OPERATOR SAID IT SOUNDED LIKE IT WAS TURNING OVER DRY BUT WOULD NOT START. THEN THE CAR WAS TOWED TO MECHANIC FALLS GARAGE.
THE AIRBAG LIGHT STAYS ON
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, THERE WAS AN OIL LEAK, AND A LOUD ABNORMAL NOISE WAS HEARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
TAKATA RECALL. I WAS DRIVING IN THE FREEWAY WHEN IT STARTED TO MAKE A NOISE IMMEDIATELY I PULLED OUT TO PARK BUT IT GOT STUCK .AND POWER OFF. I TRIED TO TURNED ON BUT DIDN'T WORK. I HAD TO CALLED.THE TOW TO BRING IT AT HOME
I WAS DRIVING IN A HIGHWAY TO WORK, WHEN THE CAR STARTED TO SLOW DOWN, PUTTERED A BIT QUICKLY SHUT OFF AND ON- AND THEN THE ENGINE PICKED UP AND STARTED MAKING A NOISE. I PUSHED ON THE GAS AND THE ENGINE CHURNED UP SMOKE AND THE CAR STARTED SLOWING DOWN AS CARS WERE COMING UP BEHIND ME ON THE HIGHWAY! ONE CAR STOPPED QUICKLY BEHIND ME, AS THE CAR CAME TO A SLOW PACE. THE ENGINE DIDN'T TURN OFF BUT THEN IT CLINKED FOR THE REST OF THE 400FT AS I PULLED IN AND PARKED IT. I COULD ONLY GO 10MILES PER HOUR OR SLOWER THE REST OF THE HIGHWAY.
MY SON WAS DRIVING OUR 2013 KIA SORENTO WITH 57,000 MILES ON IT WHEN IT STARTED MAKING A STRANGE NOISE. HE PULLED OVER TO CHECK UNDER THE HOOD. HE DIDN'T SEE ANYTHING OBVIOUS AND PRECEDED TO DRIVE HOME. AS HE PULLED OUT ONTO THE CITY STREET THE KIA STALLED. WE THEN HAD TO CALL A TOW TRUCK, GET IT TOWED TO THE KIA IN AMARILLO, TX. THE DEALERSHIP SAID THAT THE ENGINE HAD LOCKED AND IT NEEDS TO BE REPLACED. THEY ALSO SAID THAT OUR KIA WAS NOT COVERED BY THE RECALL! EVEN THOUGH IT IS STALLING JUST LIKE ALL THE OTHER MODELS INCLUDED IN THE RECALL.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 30 MPH, THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO RUSS DARROW MAZDA (3520 108TH STREET, GREENFIELD, WI 53228, (888) 698-9960), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE DEALER STATED THAT THE ENGINE NEEDED TO BE TAKEN APART TO LOCATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 152,000. THE VIN WAS UNKNOWN.
CAR SLOWS AND STALLS AND RPMS DROP TO ZERO WHEN DRIVING ON HIGHWAYS AND SITTING IN THE DRIVEWAY. CAR WILL RESTART AT SOME POINT BUT NOT RIGHT AWAY EACH TIME. THIS HAS HAPPENED ABOUT 8 TIMES SINCE JANUARY 2019. CHECK ENGINE LIGHT COMES ON SOMETIMES. ALL EVIDENCE POINTS TO SC106, BUT MY VIN ISN'T INCLUDED IN THE RECALL.
MY CAR WAS IN PARK IDLING AND THE ENGINE SUDDENLY STOPPED. I WAS ABLE TO GET IT RESTARTED AND STARTED TO DRIVE HOME AND IT FELT LIKE IT WAS GOING TO DIE. I APPLIED PRESSURE TO THE GAS PEDAL AND THERE WAS NOTHING AND COULD NOT STOP. THE ENGINE DIED WITH NO LIGHTS OR ANY WARNINGS ON. I HAD TO HAVE CAR TOWED TO LOCAL MECHANIC DUE TO THE DEALERSHIP BEING 50 MILES AWAY. HE LOOKED AT IT AND STATED THAT IT WAS DUE TO INTERMITTENT ENGINE STALL, THAT IT SHOULD FALL UNDER KIA RECALL AND THAT I NEEDED TO GET IT TO DEALERSHIP. HE TRIED TO CONTACT A LOCAL DEALERSHIP AND WAS NOT ABLE TO TALK WITH ANYONE. HE STATED I NEEDED TO GET IT TO A DEALERSHIP. I HAD IT TOWED TO DEALERSHIP TO BE LOOKED AT. IT WAS PUT ON DIAGNOSE, SCANNED WITH NO CODES COMING UP. HE STATED THEY DROVE IT FOR AWHILE AND NOTHING HAPPEN, CANNOT DIAGNOSE IT. THIS IS THE THIRD TIME THAT I HAD TO HAVE IT TAKEN TO DEALERSHIP FOR THIS REASON AFTER THE ENGINE WAS REPLACED (UNDER THE RECALL AS WELL) AND I CANNOT GET ANYWHERE WITH IT. I AM AFRAID THAT IT WILL STALL WHILE DRIVING ON THE HIGHWAY WITH MY GRANDBABIES.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THERE WAS NO OIL IN THE VEHICLE AND THE OIL WARNING INDICATOR NEVER ILLUMINATED. THE VEHICLE WAS TOWED TO KINGDOM KIA (2600 N ISHOP AVE, ROLLA, MO 65401) WHERE IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000. *BF *AS
THE ENGINE FAILED TO START. THE VEHICLE WAS PARKED ON THE STREET DURING THE WORK DAY. THE VEHICLE WAS TOWED TO A KIA DEALERSHIP. WE WERE INITIALLY TOLD BY THE KIA DEALERSHIP THAT A NEW STARTER WAS NEEDED. ONCE INSTALLED THE DEALERSHIP SAID THE ENGINE CEASED. THE ENGINE ONLY HAD 88,299 MILES ON IT. THE MOTOR HAD TO BE REPLACED. THERE WAS NO INDICATION THAT SOMETHING WAS WRONG WITH THE ENGINE. ROUTINE MAINTENANCE WAS MADE TO THE VEHICLE. LUCKILY WE BOUGHT AN EXTENDED WARRANTY WE WE PURCHASED THIS USED VEHICLE AND THERE WAS NO OUT OF POCKET EXPENSE.HOWEVER YOU ARE AT THE WARRANTY COMPANY'S MERCY ON WHETHER OR NOT THE REPAIR IS COVERED. ALTHOUGH IT TOOK SOME TIME, WE WERE COVERED.
THE ENGINE BEGAN CONSUMING NOTICEABLE AMOUNTS OF OIL AROUND 80,000 MILES. CONFIRMED NO LEAKS OR DEFECTS WHERE PRESENT WITH MECHANICS & DEALERSHIP. AT 100,00 MILES THE ENGINE BURNS OFF 4-5 QUARTS IN LESS THAN 1000 MILES. THIS REQUIRES CONSTANT MONITORING, RISK OF ENGINE FAILURE, & HIGH COST OF MAINTENANCE.
NO NOTIFICATION OF THE FOLLOWING RECALL: MANUFACTURER RECALL NUMBERSC124 NHTSA RECALL NUMBER15V626 RECALL STATUSRECALL INCOMPLETE SUMMARY KIA MOTORS AMERICA IS RECALLING CERTAIN MODEL YEAR 2011-2013 KIA SORENTO VEHICLES MANUFACTURED OCTOBER 19, 2009 TO JANUARY 31, 2013. IN THE AFFECTED VEHICLES, IF EXCESSIVE FORCE IS APPLIED TO THE GEAR SHIFT LEVER, THE BRAKE-SHIFT INTERLOCK MECHANISM MAY CHIP OR CRACK ALLOWING THE TRANSMISSION BEING ABLE TO BE SHIFTED OUT OF "PARK" WITHOUT THE BRAKES BEING DEPRESSED. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 114, "THEFT PROTECTION."
COMPUTER NEEDS TO CONSTANTLY BE RESET
ON COLD START UP, CAR EXPELS GRAYISH-BLUE SMOKE. HAS A STRONG RATTLE, LIKE BEARINGS RATTLING, THEN SUBSIDES ONCE ENGINE IS WARM. CAR DOES NOT LEAK OIL, HAS HAD ROUTINE MAINTENANCE. HAS NEVER OVER-HEATED. FOUND RECALL # SC147 WHICH APPEARS TO DETAIL BEARING ISSUE BUT IS NOT LISTED AS A RECALL FOR MY VIN#. FEAR OF FIRE OR ENGINE SEIZING.
ON 27 MARCH 2019 I PARKED MY 2013 KIA SORENTO AT THE POST OFFICE. WHEN I RETURNED, THE CAR WOULD NOT START. I CALLED AAA WHO TESTED THE BATTERY AND FOUND IT OK. THE DRIVER SUGGESTED IT WAS THE STARTER. I HAD TO CAR TOWED TO MY REGULAR MECHANIC AS THAT IS WHERE I BUY TIRES AND FIGURED I WOULD HAVE THE TIRES ROTATED AT THE SAME TIME. THIS PLACE TRIED A STARTER AND THAT DID NOT SOLVE THE PROBLEM. THE NEXT DAY THEY TRIED TWO ADDITIONAL STARTERS BEFORE DETERMINING THAT MY ENGINE HAD SEIZED. PLEASE NOTE THAT I HAVE 79,112 MILES ON THIS VEHICLE AND HAVE MAINTAINED IT PROPERLY. I HAVE ALL MY SERVICE RECORDS. ULTIMATELY I HAD TO HAVE THE CAR TOWED (AT MY EXPENSE) TO THE DEALERSHIP. AFTER NOT HEARING FROM THE DEALERSHIP FOR 2 DAYS, I CALLED THEM. THEY SAID THEY DID NOT KNOW ANYTHING. I THEN CALLED KIA CUSTOMER SERVICE AND OBTAINED A "CASE NUMBER" WHICH IS 13103094. NO ONE AT THE DEALERSHIP WILL TELL ME ANYTHING ABOUT THE STATUS OF MY CAR AND WHEN I CALL CUSTOMER SERVICE I AM TOLD THAT I HAVE TO WAIT A MINIMUM OF 4 WORKING DAYS. IN THE MEANTIME I MUST TRAVEL BY UBER WHICH IS GETTING QUITE EXPENSIVE. I READ AN ARTICLE IN FORBES ABOUT A RECALL IN 2017 ABOUT THIS SAME SITUATION, BUT APPARENTLY IN A DIFFERENT ENGINE. I AM APPALLED THAT THIS SHOULD HAPPEN IN AN ENGINE WITH SO FEW MILES. I DO NOT KNOW WHAT RECOURSE I HAVE.
THE VEHICLE JUST TURNED OFF GOING DOWN THE INTERSTATE AND EVEN ON LOCAL ROADS. SEE OTHERS WHO HAVE EXPERIENCED THE SAME PROBLEM. HTTP://WWW.CARPROBLEMZOO.COM/KIAMOTOR/SORENTO/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP
"ENGINE FAILURE RECALL" AND ROD BEARINGS NOT PROPERLY WORKING. WAS ON THE HIGHWAY DRIVING WHEN CAR STARTED MAKING A TISKING NOISE, IT WOULD GET LOUDER AS ACCELERATING SO I BEGAN TO EXIT THE HIGHWAY. I BECAME INCREASINGLY LOUD AND THE TEMPERATURE STARTING TO INCREASE. I PARKED AND AT THIS TIME IT WAS SHAKING AND VERY LOUDLY. RECALL STATED CORRECT YEAR AND MODEL BUT NOT COVERED! ENGINE NOT REPLACED HOWEVER THE PROBLEM IS IN LINE WITH THE RECALL.
MY KIA SORENTO TURN OFF TWICE WHEN DRIVING AND IS NOT THE ALTERNATOR WE DON'T KNOW WHAT IT IS DO YOU KNOW IF THERE ANY NEW RECALLS ?
WHILE DRIVING ON A HIGHWAY I HEARD A LOUD RATTLING SOUND COMING FROM THE FRONT OF THE VEHICLE. I PULLED OVER AND ENDED UP HAVING THE VEHICLE TOWED. THE ISSUE WAS DIAGNOSED AND WILL REQUIRE COMPLETE ENGINE REPLACEMENT.
WE HAVE HAD TO REPLACE HEADLIGHTS, BLINKERS AND BRAKE LIGHTS WAY TOO FREQUENTLY. THE 1ST TIME THE WIRING HARNESS WAS MELTED ON THE PASSENGER SIDE HEADLIGHT (ELECTRICAL ISSUE/POSSIBLE FIRE HAZARD). THE LIGHTS GO OUT DURING CITY AND WELL AS INTERSTATE DRIVING. SOMETIMES WE CAN ADJUST THE CONNECTOR AND THE LIGHTS WILL COME BACK ON. THIS WOULDN'T BE AS MUCH OF AN ISSUE IF IT WERE THE BULBS NEEDING REPLACING, BUT THIS IS FAULTY WIRING. WE HAVE TO REPLACE BRAKE LIGHTS 2-3 TIMES A YEAR. WE'VE HAD TO REPLACE BOTH TURNING LIGHT HARNESSES. KIA NEEDS TO TAKE RESPONSIBILITY AND HAVE A RECALL ON THE HEADLIGHT, BLINKER AND BRAKE LIGHT WIRING. WE HAVE TO REPLACE BRAKE LIGHTS 2-3 TIMES A YEAR.
ENGINE HAS BEEN DIAGNOSED AS FAILING BY DEALER AND INDEPENDENT SOURCE. THE ENGINE, A 2.4L, IS EXHIBITING THE SAME CHARACTERISTICS OF PREVIOUSLY RECALLED KIA 2.4L ENGINES. THERE IS A LOUD NOISE COMING FORM ENGINE LIKE A RATTLE AFTER THE VEHICLE HAS BEEN DRIVEN A SHORT PERIOD AND HAS REACHED A HOT TEMPERATURE. NOISE GETS LOUDER AND MORE CONSISTENT AS VEHICLE CONTINUES TO BE DRIVEN. THE DEALER WANTS OVER $ 9,000.00 TO REPLACE ENGINE WITH ANOTHER USED ENGINE. THIS ENGINE NEEDS TO BE INCLUDED IN THE RECALL.
SHATTERED SUN ROOF! AS I WAS DRIVING DOWN THE HIGHWAY I HEARD I LOUD POP AND THEN THE RAINING DOWN OF GLASS.
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE EXITING A HIGHWAY, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND BECAME STUCK. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AS IT LOST ELECTRICAL POWER. THE VEHICLE FINALLY STOPPED AND THE EMERGENCY BRAKE WAS APPLIED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE SEIZED AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V240000 (ENGINE AND ENGINE COOLING), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE CONTACT ALSO STATED THAT HE TOOK THE VEHICLE TO THE KIA STORE (5325 PRESTON HWY, LOUISVILLE, KY 40213, (866) 627-6887) TO HAVE THE GEAR SHIFTER REPLACED PER NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE FAILURE MILEAGE WAS 79,000.
MY 2013 KIA SORENTO HAS BEEN FREQUENTLY DECREASING POWER WHILE DRIVING. RPMS WOULD DROP TO 0. IN SOME CASES THE VEHICLE WOULD CONTINUE TO REMAIN AT THE CURRENT SPEED, BUT WITH THE RPM AT 0. IN OTHER CASES, THE VEHICLE WOULD RAPIDLY DECELERATE AND STALL OUT FORCING ME TO PULL OVER AND RESTART THE VEHICLE. THIS HAS OCCURRED APPROXIMATELY 20-30 TIMES OVER THE LAST FEW MONTHS AND HAS OCCURRED WHILE IN TRAFFIC, PUTTING MYSELF AND MY DAUGHTER AT GREAT RISK FOR AN ACCIDENT. THERE WERE 2 TIMES IT WAS VERY DIFFICULT TO RESTART THE VEHICLE. IN SOME OF THESE CASES THE CHECK ENGINE LIGHT HAS TURNED ON BUT NOT IN ALL INSTANCES. IT IS BEGINNING TO BECOME A MORE FREQUENT OCCURRENCE AND I AM AFRAID IT IS GOING TO HAPPEN AT A TIME THERE IS A VEHICLE TOO CLOSE TO ME OR I AM NOT GOING TO BE ABLE TO SAFELY PULL OVER. WHEN I HAD A MECHANIC RUN THE ENGINE CODE HE SAID IT CAME UP A CRANK SENSOR ISSUE. HE INFORMED ME MY MAKE AND MODEL VEHICLE HAS RECEIVED NUMEROUS COMPLAINTS ABOUT THIS DECREASE IN SPEED ISSUE AND THAT IT COULD ALSO LEAD TO THE VEHICLES CATCHING FIRE. THIS IS A GREAT CONCERN FOR ME AS I HAVE A 5 YEAR OLD CHILD, AM AN EMT AND ALSO A CHILD PASSENGER SAFETY TECHNICIAN. WHEN I CONTACTED A LOCAL KIA DEALER, THEY PRETTY MUCH STATED THERE WAS NOTHING THEY COULD DO SINCE THERE IS NOT A RECALL AT THIS TIME. I AM VERY CONCERNED AS KIAS ARE TYPICALLY FAMILY VEHICLES AND COUNTLESS LIVES OF CHILDREN AND THEIR PARENTS ARE BEING PUT AT RISK. HOPEFULLY FURTHER INVESTIGATIONS WILL BE CONDUCTED AND AP
VEHICLE OVERHEATED ONE TIME AND NUMEROUS ITEMS DAMAGED. I GET ROUTINE OIL CHANGES AND MAINTENANCE. BOLTS BACKED OUT OF ENGINE AND MISTHREADED. NO FIRE, ALTHOUGH I STOPPED DRIVING IT INSTANTLY. HAD TO REPAIR SEVERAL ITEMS. I BELIEVE THIS VEHICLE IS TOO NEW TO BE HAVING THESE DAMAGES. WHEN I RAN THE VIN# THERE IS NO RECALLS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
WHILE DRIVING ON THE EXPRESSWAY (APPROX. 70MPH) THE CAR BEGAN TO KNOCK FROM ENGINE LOUD. ALSO THERE WAS A LOT NOISE I CAN'T BEGIN TO EXPLAIN. IMMEDIATELY IT SMELLED LIKE THERE WAS A BURNING SMELL. THERE WAS BLACK SMOKE COMING FROM THE EXHAUST. THERE WAS NO ISSUES OR INDICATIONS OF ANY PROBLEMS BEFORE THIS HAPPENED. LUCKILY I WAS COMING UP ON A REST STOP AND I GOT IT INTO THE LOT AND CALLED A TOW TRUCK. OF COURSE I START MAKING CALLS AS SOON AS POSSIBLE. PULL UP COMPLAINTS ABOUT THE CAR. BUT I HAVE ONE OF THE SOOL VIN #S NOT COVERED UNDER THE RECALL FOR THE SAME EXACT THING THAT THOUSANDS ARE GETTING HELP WITH. STILL HAVE TO PAY FOR THE CAR. CAN'T DRIVE THE CAR. 2 MONTHS NOW OF BEING TOLD THERE'S NOTHING I CAN DO.
CAR BEGAN BURNING EXCESS OIL AT APPROXIMATELY 100,000 MILES, BEGAN SPEWING BLUE AND GRAY SMOKE WHEN STARTING COLD, AT 111,000 MILES TOOK FOR DIAGNOSTIC TEST AT ROMEO KIA KINGSTON. TECHNICIAN CONFIRMED ENGINE NEEDS REPLACING. ALTHOUGH THE 2.0 LITER AND 2.4 LITER ENGINES ARE COVERED UNDER A CURRENT RECALL, THIS IS A 3.5 LITER V6 ENGINE. CONTACTED KIA CONSUMER AFFAIRS AND WAS DENIED ANY ASSISTANCE EVEN THOUGH THE ISSUE IS THE EXACT SAME AS IS COVERED UNDER THE CURRENT RECALL. THE CAR WAS WELL MAINTAINED AND A MODERN DAY ENGINE SHOULD NOT FAIL AT SUCH LOW MILEAGE.
EXCESSIVE OIL CONSUMPTION AT 92,000 MILES
WHILE DRIVING, THE ENGINE STARTED TO KNOCK AND SEIZED BEFORE I COULD EXIT THE HIGHWAY. THE TOTAL TIME FROM KNOCK TO SEIZURE WAS ABOUT 30 SECONDS.
I PREVIOUSLY HAD NO ISSUES WITH MY VEHICLE, BESIDES AN AIRBAG LIGHT THAT REPEATEDLY TURNED ON FOR NO REASON. I FOLLOWED RECOMMENDED SCHEDULED MAINTENANCE AND HAD RECENTLY HAD AN OIL CHANGE AND FULL DIAGNOSTIC. A WEEK AGO, WHILE DRIVING, MY ENGINE SUDDENLY BEGAN SPUTTERING THEN DIED. I PULLED OVER, LOOKED UNDER THE HOOD, AND FOUND NOTHING VISIBLY AMISS. THEN I GOT BACK INTO THE CAR AND IT STARTED BACK UP. THEN AFTER DRIVING A SHORT DISTANCE THERE WAS A CLICKING SOUND IN THE ENGINE AND MY ENGINE LIGHT HAD COME ON. I DROVE ANOTHER 20 MINUTES, PARKED THE VEHICLE OVER NIGHT AND STARTED IT UP THE NEXT MORNING. ALTHOUGH IT CONTINUED TO CLICK THE ENGINE LIGHT WAS NO LONGER ON. AFTER DRIVING ABOUT 30 MINUTES THE CLICKING GREW MORE INSISTENT THAN THERE WAS A LOUD "SNAP" NOISE AND MY ENGINE DIED. I TOWED THE CAR TO MY REPAIR SHOP, THE KIA DEALERSHIP IN WAIPAHU, AND THEY INFORMED ME THAT THE ENGINE HAD SEIZED AND WAS IRREPARABLE. THEY COULD NOT DIAGNOSE EXACTLY WHAT WAS WRONG BUT THEY ASSURED ME THAT REGARDLESS OF MY DILIGENT MAINTENANCE THE VEHICLE WAS BEYOND REASONABLE REPAIR.
MY DAUGHTER CAME HOME FROM SCHOOL AND INFORMED ME ABOUT A NOISE HER CAR WAS MAKING. WE NOTICED KNOCKING COMING FROM HER ENGINE. A MECHANIC TOLD US IT WAS A BEARING.
AIRBAG LIGHT ON
LOW BEAM HEAD LIGHTS MELT TO THE WIRING, CAUSING TO TAKE TO THE SHOP FOR REPAIR. CAR NOT STARTING, THEIR IS A SHORT SOMEWHERE. I KNOW 2 OWNERS OF THE SAME MAKE AND MODEL AND THE SAME ISSUE/
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE, AIR BAG, AND BATTERY WARNING INDICATORS ILLUMINATED. THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE WHILE IN TRAFFIC AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO BENSON KIA OF SPARTANBURG (LOCATED AT 1100 N PINE ST, SPARTANBURG, SC 29303, (864) 585-3611), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
I WAS DRIVING ON A CITY ROAD AT NIGHT WITH 2 OTHER PEOPLE IN THE CAR AND MY SUNROOF JUST SHATTERED. POLICE WERE CALLED AND THERE WAS NO EVIDENCE THAT A ROCK OR BULLET HIT MY CAR. NO DAMAGE TO MY WINDSHIELD OR FRONT END ON MY CAR. IT WAS LIKE IT JUST EXPLODED.
CAR BURST INTO FLAMES WITHOUT ANY WARNING.
TL* THE CONTACT OWNED A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO TURN RIGHT, THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE DROVE OFF THE ROAD AND CRASHED INTO A TREE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2013 Kia Sorento → · Every Sorento year → · How the figures are calculated →