CAR HAS AN ENGINE KNOCKING SOUND FROM A BAD ROD. THE ENGINE NEEDS TO BE REPLACED BUT IS OUT OF WARRANTY. THE REPAIR WILL COST MORE THAN THE VEHICLE IS WORTH.
2011 Kia Sorento complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
ONE DAY HEARD UPPER MOTOR TAPPING SOUND.ASSUMED LOW IN OIL.WE HAVE HAD REGULAR OIL CHANGES AND WERE DO FOR ANOTHER SHORTLY.WE HAVE NEVER HAD TO ADD FLUIDS.DROVE THE CAR AROUND THE BLOCK TO GET OIL WARM.CHECKED OIL .FOUND ENGINE COMPLETELY OUT IF OIL!! CAR DOES NOT LEAK.NO ENGINE INDICATOR LIGHT CAME ON.THE VEHICLE HAS NO PROBLEM TELLING ME IT NEEDS AIR!! BUT A CATASTROPHIC ENGINE FAILURE THAT IT DOESN'T INDICATE!! FILLED ENGINE TO MANUFACTURED SPECS.ENGINE HAS NO POWER!! TOP OF ENGINE TAPPING BOTTOM OF ENGINE KNOCKING. JUST FINISHED PAYING FOR CAR WITH ONLY 90K MILES.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE WHEELS SUDDENLY LOCKED-UP WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNAWARE IF ALL FOUR WHEELS LOCKED-UP OR JUST THE FRONT WHEELS. THE WHEELS RELEASED HOWEVER, WHEN THE CONTACT TRIED TO DRIVE BACK TO HIS RESIDENCE, THE WHEELS LOCKED-UP AGAIN. THE VEHICLE WAS TOWED TO ATLANTA WEST KIA (1301 THORNTON RD, LITHIA SPRINGS, GA 30122, (833)953-0189) WHERE THE MECHANIC PERFORMED AN OIL CHANGE AND INSPECTED THE FAILURE FOR THE FAILURE. THE DEALER STATED THAT THE DTC FAULT CODE WAS CLEARED AND SENT THE CONTACT HOME. THE ISSUE RECURRED AND THE VEHICLE WAS TOWED TO ANOTHER UNKNOWN DEALER. THE MECHANIC DUPLICATED THE FAILURE AND RETRIEVED A CODE FOR A FAILURE OF THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) PRESSURE SENSOR AND ABS UNIT. THE CONTACT WAS INFORMED THAT THE REPAIRS WERE COVERED BY THE EXTENDED WARRANTY HOWEVER, THE DEALER RETURNED AND STATED THAT THE REPAIRS WERE NOT COVERED. THE CONTACT TOWED THE VEHICLE TO A THIRD UNKNOWN DEALER WHERE THE VEHICLE REMAINED UNREPAIRED. THE MECHANIC WAS FINALLY ABLE TO DUPLICATE THE ISSUE AS WITH THE ABS SYSTEM AND QUOTED THE COST TO REPAIR THE VEHICLE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 156,000.
HEADLIGHTS DONT WORK. KEPT TEPLACING BULBS AND STILL DONT WORK. BRAKE LIGHTS SAME ISSUE, TEPLACE BULBS AND LIGHTS DONT WORK. VEHICLE HAS HAD MULTIPLE PROBLEMS WITH ELECTRICAL. IVE HAD TO REPLACE THE RADIO 3 TIMES, THE ENGINITION HAD TO BE REPLACED. SINCE IVE OWNED THIS VEHICLE I'VE HAD BACK TO THE GARAGE MULTIPLE TIMES FOR REPAIRS AND KEPT TELLING THEM THERE IS AN ELECTRICAL PROBLEM BUT THEY DONT WANT TO ADMIT IT.
PASSENGER HEAD LIGHT KEEP BURNING OUT AS SOON AS I REPLACE IT IT SMELLS LIKE WIRES ARE BURNING AND WHEN I DRIVE ANY BUMPS WILL MAKE THE HEAD LIGHTS FLICKER
I HAVE A 2011 KIA SORENTO AND CHECKED TO SEE IF ANY RECALLS HAVE BEEN MADE ON THE MOTOR. NO RECALLS HAVE BEEN ON THE MOTORS. BUT SEVERAL COMPLAINTS ABOUT THE MOTOR SMOKING AND LOSING POWER. I FEEL LIKE KIA SHOULD REPLACE THOSE MOTORS BEFORE SOMEONE GETS KILLED, BECAUSE LOSE OF POWER! I WAS DRIVING DOWN A 4 LANE HIGHWAY AND WENT TO CHANGE LANES AND MY CAR WOULD NOT GO. I COULD PUSH THE GAS PEDDLE AND IT WOULDN'T GO ANY FASTER. THANK GOODNESS I WASN'T FAR FROM MY HOME! IT WENT INTO LIMP MODE. SO I HAD TO LIMP IT HOME. THIS COULD HAVE BEEN A BAD SITUATION HAD I NOT BEEN ABLE TO GET ON THE SHOULDER OF THE HIGHWAY! I'VE TALKED TO SEVERAL PEOPLE THAT HAVE HEARD OF THIS HAPPENING TO THEIR KIA SERENTO. KIA NEEDS TO RECALL THESE MOTORS!
WHILE DRIVING THE CAR IT WILL LOSE POWER AND COMPLETELY SHUT OFF IT HAS HAPPENED ON THE HIGHWAY, ON REGULAR STREETS, AND WHEN GOING UP HILLS.. I AM NOT ABLE TO DO ANYTHING EXCEPT HOPE THAT NO ONE HITS ME AND I CAN GET IT PULLED OFF TO THE SIDE OF THE ROAD, AND HOPE IT WILL START AGAIN. NOW THE CAR STARTED MAKING A WHINING NOISE AND HAS COMPLETELY DIED AND HAD TO BE TOWED BECAUSE IT WILL NOT START AGAIN. EVERYTHING IS GOOD BATTERY, ALTERNATOR, STARTER, RELAYS/FUSES.
HAVE TO REPLACE BRAKES AND ROTORS 2-3 YEAR;. BRAKE CALIPER TWICE; REPLACE HEADLIGHTS AND TAILLIGHTS SEVERAL TIMES PER YEAR; BACK DOOR WON'T OPEN FROM INSIDE OR OUT.
VEHICLE KEPT CUTTING OFF WHILE DRIVING OR EITHER WOULDN'T ACCELERATE OVER 20 MPH . AFTER RESTARTING A COUPLE TIMES VEHICLE WOULD DRIVE FINE FOR A COUPLE WEEKS SOMETIMES MONTHS. TOOK IT TO DEALERSHIP LAST YEAR WAS ADVISED OF SOME RECALLS BUT NO OTHER ISSUES. BUT VEHICLE CONTINUED TO HAVE THE SAME ISSUE . IT HAPPENS RANDOMLY AND WAS VERY SCARY TRAVELING AT A FAST SPEED. NOW IT WONT STAY STARTED AT ALL. TOOK VEHICLE TO A DIFFERENT MECHANIC AND WAS ADVISED NEED A NEW ENGINE .
RIGHT SIDED PASSENGER SEATBELT BUCKLE WITH NOT FASTEN/LOCK. CAR WAS STABLE AS WE WERE TRYING TO BUCKLE UP BEFORE WE DROVE.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE ON ROUTE TO BALD HILL KIA LOCATED AT 1021 BALD HILL RD, WARWICK, RI 02886 TO HAVE AN UNSTATED RECALL REPAIR PERFORMED, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT WAS INFORMED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE 90,000.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE JERKED AND PULLED TO THE LEFT AND RIGHT OCCASIONALLY. ADDITIONALLY, THE VEHICLE LOSS POWER WITH THE ABS AND EMERGENCY AUTOMATIC BRAKING WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE BRAKE CALIPERS WERE REPLACED EVERY SIX MONTHS. THE VEHICLE WAS TAKEN TO HATFIELD KIA LOCATED AT 1455 AUTO MALL DR, COLUMBUS, OH 43228, AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE TECHNICIAN DIAGNOSED THAT THE CALIPERS NEEDED TO BE REPLACED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
MY VEHICLE SHUT OFF DOING 70 MPH ON INTERSTATE AND THE DASH LIGHTS ALL FLICKERED
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS AND ATTEMPTING TO TURN IN EITHER DIRECTION, THE VEHICLE WOBBLED WITH AN ABNORMAL SOUND COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO BATTLEGROUND KIA (2927 BATTLEGROUND AVE, GREENSBORO, NC 27408, (336) 295-1542) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT LOWER CONTROL ARMS AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 99,200.
AIR BAG LIGHT CAME ON FOR NO REASON AND WILL NOT SHUT OFF. I DID TROUBLESHOOT ACCORDING TO THE MANUAL THAT CAME WITH MY VEHICLE. THE LIGHT STILL DID NOT SHUT OFF. MY GUESS IS THAT IT HAS MALFUNCTIONED. LOOKING ON LINE OTHER PEOPLE WITH THE SAME YEAR KIA ARE HAVING THE SAME PROBLEM. VEHICLE WAS STATIONARY WHEN IT CAME ON AS WELL AS WHEN I WAS DRIVING ON THE HIGHWAY AND CITY STREETS.
DEALER SAID FUEL TANK HAD TO BE REPLACED DUE TO PITTING AND CORROSION. PLEASE NOTE THAT THE SECTION OF THE TANK THAT IS SHOWING SIGNS OF CORROSION AND LEAKING ARE INSIDE THE PASSENGER COMPARTMENT. SPECIFICALLY UNDER THE REAR PASSENGER SEAT. THE VEHICLE WAS AT THE DEALER BECAUSE THE CHECK ENGINE LIGHT WAS ON. VIDEO IS AVAILABLE AND WE WILL BE ADVISING DEALER TO RETURN THE DAMAGED FUEL TANK TO US.
I'VE REPLACED THE DRIVER SIDE LOW BEAM HEADLIGHT 4 TIMES IN 2 MONTHS AND THE DRIVER SIDE FRONT TURN SIGNAL TWICE DURING THE SAME SPAN. THERE SEEMS TO BE A SHORT AS THE HEADLIGHT WILL WORK UNTIL I USE THE TURN SIGNAL WHILE THE HEADLIGHTS ARE ON. THE HEADLIGHT BURNS OUT AND THEN THE TURN SIGNAL ONLY FLASHES WHEN THE SWITCH FOR THE HEADLIGHTS IS OFF.
DOORS WILL NOT OPEN FROM THE OUTSIDE. THIS IS THE THIRD TIME THIS HAS HAPPENED FOR MY VEHICLE.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT UNKNOWN SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE REMAINED WITH THE MECHANIC FOR TWO DAYS AFTER WHICH THE VEHICLE STARTED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. A DAY LATER WHILE DRIVING 40 MPH, THE VEHICLE LOSS MOTIVE POWER BUT RESTARTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
WHILE MAKING A TURN BOTH HEADLIGHTS GO OUT WHILE TURN SIGNAL IS ON. THEN AFTER MAKING TURN THEY COME BACK ON. DOESN'T HAPPEN ALL THE TIME INTERMITTENT AND RANDOM. VERY DANGEROUS. *TR
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT ACTIVATED THE PARKING BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS PUSHED OUT OF THE ROADWAY. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT REACHED OUT TO THE DEALER WHERE THE VEHICLE WAS PURCHASED HOWEVER, THE DEALER WENT OUT OF BUSINESS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
MY CAR TURNED OFF ON ME TWICE WHILE DRIVING IT ON THE STREETS, ALL LIGHTS WENT BLACK.THERE WAS CARS BEHIND ME, I WAS SCARED ON GETTING HIT. DEALERSHIP SAID IT WAS A SMART JUNKING BOX CAUSING THE PROBLEM SINCE SOME CABLES HAS CORROSION. THEY HAVE BEEN RECALL ON THAT AND THEY DON'T WANT TO TAKE CARE OF IT. THEY SEND ME A PICTURE OF THE PROBLEM, AND I SEE NO CORROSION. NOW I'M SCARED DRIVING MY CAR AND NOT KNOWING WHAT THE PROBLEM IS. ESPECIALLY WHEN HAVING MY KIDS WITH ME AND DRIVING AT NIGHT, IF THAT CAR TURNS OFF, IT CAN CAUSE A HORRIBLE CRASH. *TR
ENGINE STARTED KNOCKING SEVERAL DAYS BEFORE CATASTROPHIC ENGINE FAILURE. THE CAR WAS TAKEN TO KIA. STAFF STARTED ENGINE AND SAID IT NEEDS A NEW ENGINE WITHOUT LOOKING AT IT FURTHER. TOOK ELSEWHERE FOR A SECOND OPINION. KNOCK SUBSIDED SOME AFTER ADDING ADDITIONAL ENGINE OIL (NO HISTORY OF LEAKS OR OIL USE). ENGINE THEN THREW A ROD THROUGH THE OIL PAN AS THE VEHICLE WAS TRAVELING APPROX 40 MILES PER HOUR ON A 4 LANE STREET. .FORTUNATELY, MY 17 YEAR OLD SON WAS ABLE TO REACT TO THE TOTAL ENGINE/POWER LOSS AND WAS ABLE TO SAFELY GET THE VEHICLE PULLED OFF THE SIDE OF THE ROAD INTO A TURN LANE. KIA ACKNOWLEDGES THEY HAVE BEEN HAVING MANY IDENTICAL ISSUES WITH VARIOUS ENGINES, BUT THIS SPECIFIC ENGINE WASN'T INCLUDED UNDER THE RECALL. SEEMS VERY STRANGE THAT THIS ENGINE IS EXPERIENCING THE SAME ISSUES AS OTHER KIA ENGINES, BUT THIS SPECIFIC ENGINE ISN'T COVERED... KIA IS AGREEING TO COVER APPROXIMATELY 1/2 OF THE ESTIMATED $6,000 REPAIR BILL. ENGINE HAD APPROX 120,000 MILES ON IT. *TR
I WAS DRIVING DOWN A ROAD AT NIGHT WITH MY FAMILY AND I NOTICE THAT THE LIGHTS WENT OUT COMPLETELY IN A DARK ROAD WHICH SCARED ME BECAUSE EVERYTHING WENT COMPLETELY BLACK I QUICKLY TRIED TO PULL OVER ALMOST GOING INTO A DITCH IN FEAR THAT I MIGHT HIT SOMETHING OR SOMEONE. I TRIED FLICKING ON THE HEADLIGHTS AND I KNOW THAT THEY WOULD COME ON AND THEN GO OFF. I ALSO NOTICE THAT MY CALL BATTERY WAS DRAINED IM ASSUMING IN MAY BE A SHORT IN THE WIRING. *TR
ROD BARRING SEIZURE ON MY NON-GDI THETA II ENGINE. KIA IS REFUSING TO COVER THIS, IN LIEU OF THE RECENT CLASS ACTION LAWSUIT SETTLEMENT. 2011 SORENTO'S ARE SPECIFICALLY MENTIONED IN THE SETTLEMENT, EVEN THOUGH THEY WERE NEVER EQUIPPED WITH THE GDI VERSION. *TR
DRIVER SIDE DOOR CAN NOT BE OPEN FROM THE OUTSIDE.NOT WITH KEY FOB OR WITH THE KEY.CAR HAS 46,000 MILES ON IT. IT IS LIGHTLY USED.DEALER SAYS IT WILL COST 413.00 TO REPAIR.AFTER LOOKING ON LINE, THIS IS A COMMON PROBLEM.CANT UNDERSTAND WHY THERE HASN'T BEEN A RECALL ON IT. *TR
DRIVERS DOOR WILL NOT OPEN THROUGH OUTSIDE HAVE TO CLIMB THROUGH PASSENGER DOOR.THIS COULD BE DEFINITELY A SAFETY ISSUE WITH MY WELL BEING AS I COULD BE PULLED FROM CAR WHILE ATTEMPTING TO ENTER..I AM ALMOST 60 AND THIS IS VERY HARD ON ME TO CLIMB FROM PASSENGER SIDE TO DRIVERS SIDE ESPECIALLY IN THE RAIN OR DARK PARKING LOT WITH ALL THE CRIME GOING ON THESE DAYS. *TR
ON THE INTERSTATE THE CAR MISSED & DIED. TRIED TO START AND IT MADE A RATTLING SOUND. A TN TROOPER SD IT SOUNDS LIKE TIMING CHAIN AND WE HAD TO TOW IT HOME 75 MILES $500. A FORD MASTER MECH SD IN 20 YRS HE NEVER SAW THIS B4. OIL LEVEL WAS FULL BUT THE OIL WASN'T GETTING TO THE ENGINE AND THE CRANK CRACKED IN 3 SPOTS. CALLED LOCAL KIA MARYVILLE TN & SHE SD IT WAS OVER THE 100,000 MILE WARRANTY AND I BOUGHT IT USED.. NO TELLING WHAT THE OTHER DEALER DID TO IT. STILL I DO TO TOW IT TO KIA PARKSIDE KNOXVILLE TN AND PD THEM ALMOST $200 TO TELL ME THE EXACT SAME THING; HE'D BEEN A MECH FOR 20+ YRS AND HAD NO IDEA HOW THAT COULD EVEN HAPPEN. THEY WON'T FIX IT THOUGH THE RECALL IS FOR THE 2.0 LITER ENGINE, MINE IS A 2.4 2011. (MY CAR IS THE 2012 BODY STYLE MADE IN 2011) THEY WILL SELL ME ANOTHER ENGINE. WE BROUGHT THE CAR HOME AND I TWEETED ABOUT IT. KIAMOTORS_AMERICA DM'D ME OFFERING HELP. THEY DENIED MY CLAIM ENTIRELY BECAUSE MY ENGINE ISN'T PART OF THE RECALL, EVEN THOUGH MY ISSUE IS THE SAME. I FOUND THOUSANDS OF PPL JUST LIKE ME BEING TOLD THE SAME THING. I'M ON SS DISABILITY PAYING $267/MO + FULL COV INS SINCE NOV. I HAVE 2 SPECIALISTS 100 MILES IN OPP DIRECTIONS THAT I HAVE NO CAR TO GO TO. I WATCH MY 3YR OLD GRANDSON AND WAS GOING TO THE STORE FOR MY MOM WHO HAS STAGE 4 LUNG CANCER. I WOULD TWEET NEWS ARTICLES WARNING PPL AND KIAAMERICA BLOCKED ME. I COULDN'T TALK TO THEM IF I TRIED. I THOUGHT I FILED A COMPLAINT HERE ONCE B4, I DON'T SEE IT THOUGH. I WAS THINKING OF TRYING M
SC098XM RECALL HAS BEEN COMPLETED ON MY VEHICLE BUT THE SITE SAYS 'INCOMPLETE'. HOW CAN I GET IT CHANGED? I AM MILITARY STATIONED IN ITALY, I'M GOING TO SHIP THE VEHICLE BACK TO THE STATES BUT ALL RECALLS MUST BE COMPLETED FOR THAT TO HAPPEN. *TR
THE AIR BAG LIGHT IS ON AND WILL NOT GO OFF. THERE IS NOTHING IN THE PASSENGER SEAT AND IT DOES NOT GO AWAY WHEN TURNING THE CAR OFF AND BACK ON. THIS MEANS THAT+S THE AIRBAGS WILL NOT DEPLOY IN THE CASEBOOK OF AN ACCIDENT WHICH IS A HAZARD. *TR
WHILE DRIVING BACK FROM OREGON TO IDAHO I WAS IN CRUISE CONTROL GOING APPROXIMATELY 67MPH AND THE VEHICLE LOST POWER. I PRESSED ON THE GAS AND NOTHING SO I DISABLED THE CRUISE CONTROL AND AGAIN ATTEMPTED TO PRESS ON THE GAS AND IT CONTINUED TO LOSE POWER SO I PULLED ONTO THE SIDE OF THE ROAD. TURNED THE CAR OFF AND TRIED TO START IT AGAIN AND IT WOULD NOT START. IT HAD BEEN TO THE MECHANIC THAT WEEK TO BE CHECKED OUT AND WHEN IT WAS TOWED BACK THE MECHANIC REPORTED IT HAD BLOWN TWO CYLINDERS.
I STARTED THE CAR IN THE DRIVEWAY,SHIFTED INTO REVERSE , LIFTED MY FOOT FROM THE BRAKE ,THE CAR STARTED TO ROLL BACKWARDS AND A LOUD BAM(LIKE I HIT SOMETHING IN THE DRIVEWAY). I GOT OUT TO CHECK AND THERE WAS NOTHING. I PULLED FORWARD AND STOPPED FOR A SECOND TRYING TO FIGURE OUT WHAT WAS GOING ON. I SHIFTED INTO REVERSE AND BACKED OUT OF THE DRIVEWAY AND DROVE AWAY AND EVERYTHING WORKED NORMALLY. THIS HAS HAPPENED TO ME SEVERAL TIMES IN THE LAST 6 MONTHS. IT HAS ALSO HAPPENED TO MY WIFE. I HAVE ALSO HAD TWO INCIDENTS WHEN AFTER STARTING THE CAR I COULDN'T SHIFT OUT OF PARK. IT JUST WOULDN'T MOVE. THE SHIFTER WAS JUST STUCK THERE. TURNED THE CAR OFF SEVERAL TIMES AND IT FINALLY LET ME SHIFT INTO REVERSE.
ON 6/5/17 I WAS DRIVING FROM MCCALL TO BOISE IDAHO WHICH IS APPROXIMATELY 90 MILES. I PARKED THE CAR AT WALMART AND WENT OUT TO START IT AND IT WOULD NOT START AT FIRST THEN WHEN IT WOULD RESTARTED IT WOULD DIE QUICKLY APPROXIMATELY 3 TIMES. I DROVE IT TO THE BOISE DENNIS DILLON KIA DEALERSHIP AND ON THE WAY IT STALLED, DID CHUGGING SOUND AT A STOP SIGN IN TOWN AND JERKED FORWARD AND I WAS ABLE TO MAKE IT THERE. THE CAR HAS BEEN BURNING OIL AND I WOULD HAVE TO PUT A QUART OF OIL IN PROBABLY ONCE A WEEK. MY BROTHER WHO IS A MECHANIC HELPED ME TO GET PARTS FOR IT AT O"REILLY AUTO PARTS AND HELPED ME REPLACE THE VALVE COVER GASKET, SPARK PLUGS, PLUG TUBE SEALS, HEADLIGHT BULB, AND AIR FILTER TO SEE IF THAT WOULD HELP. LATER I ENDED UP BUYING A NEW OIL FILER CAP TO SEE IF THAT WOULD HELP BUT NOTHING EVER SEEMED TO.
ENGINE SEIZED UP CAUSING ENGINE FAILURE. VEHICLE MADE NOISE AND STOPPED COMPLETELY. UNABLE TO START. PERSONAL RESEARCH ONLINE-POSSIBLE RECALL SC147.KIA SORENTO BUILT 4/2011-2/10/2014, NHTSA CAMP.ID 17V224000. KIA CONSUMER AFF.STATES THE VEH DOESN'T FALL UNDER THE RECALL.VEH.BROKE DOWN ON 3/20/2020 IN LYNCHBURG,VA. SAME SYMPTOMS AS DESCRIBED IN THE RECALL.DEALERSHIP IN LYNCHBURG DETERMINED THE MOTOR "SEIZED" UP CAUSING TOTAL ENGINE FAILURE.KIA HAS DETERMINED TO PAY FOR PARTS ONLY,NOT LABOR.KIA CONSUMER AFFAIRS STATED THE WARRANTY DOES NOT COVER DUE TO BEING 2ND OWNER.THE VEH. HAS LESS THAN 43K MILES.NO WARNING LIGHTS ILLUMINATED UNTIL TIME OF ENGINE FAILURE.VEH. HAS BEEN SERVICED REGULARLY PRIOR TO DATE OF ENGINE FAILURE.IT IS UNKNOWN IF THE DEALERSHIP HAS PERFORMED TESTING VIA SCAN TOOLS EQUIPPED FOR SC147 INSPECTION.RESEARCH THAT I'VE DONE SHOWS THE NOISE TEST CANNOT BE DONE BECAUSE THE ENGINE SEIZED AND CANNOT BE STARTED.WHEN THE VEH ENGINE FAILED, I CHECKED THE OIL AND COOLANT.ALL FLUIDS WERE AT LEVEL AND CLEAN.NO LEAKS APPEARED UNDER VEH.THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *TR
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT AT VEHICLE START-UP, THE AIR BAG WARING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SERRA TRUSSVILLE KIA LOCATED AT (5009 BROOKE'S CROSSING BLVD, BIRMINGHAM, AL 35235) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE SEAT SENSOR AND READ DRIVER'S SIDE IMPACT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
WE ARE HAVING PROBLEMS WITH NOT BEING ABLE TO SHIFT OUT OF PARK AND SOMETIMES NOT BEING ABLE TO PUT THE CAR BACK INTO PARK. I HAVE 2 LIGHTS ON THAT SHOWED UP WHEN THIS STARTED. THE TRACTION CONTROL LIGHT AND THE DOWN HILNOT BEING ABLE TO SHIFT FROM PARK OR BACK INTO PARK DOESN'T HAPPEN ALL THE TIME WHEN IT DOES WE HAVE TO PUSH A KEY INTO THE LITTLE HOLE BUY THE SHIFTER TO OVERRIDE IT
TODAY I WAS DRIVING HOME FROM WORK AND EVERYTHING WAS FINE. I STOPPED AT THE GROCERY STORE AND I FINISHED THERE AND I WAS MAKING MY WAY HOME. I GOT ABOUT 3 OR SO MILES AWAY FROM MY HOME AND I NOTICED MY OIL LIGHT WAS ON. SO I PULLED OVER TO CHECK THE OIL AND EVERYTHING WAS FINE. I DIDN'T SEE A NEED TO HAVE IT TOWED THOUGHT IT WAS TELLING ME IT WAS TIME FOR AN OIL CHANGE. I PROCEEDED ONE AND I GOT ABOUT A MILE OR SO FROM MY HOUSE I'M AT A STOP LIGHT AND NOW MY CHECK ENGINE LIGHT IS ON ALONG WITH MY OIL LIGHT. THEN ALL OF A SUDDEN IT JUST DIED RIGHT IN FRONT OF THE TRAFFIC LIGHT. I CALLED A TOW TRUCK AND HAD IT TOWED. THEY HAD LOOKED AT IT AND FOUND THAT THE ENGINE HAD NO OIL PRESSURE AND THE ENGINE WAS SHOT. I NEEDED A NEW ONE. I STILL OWE MORE THAN THE VEHICLE IS WORTH. SOMEONE NEEDS TO LOOK INTO THIS.
MY VEHICLE IS GIVING ME RANDOM PROBLEMS WITH MY SUSPENSION AND BRAKE SYSTEM IT RANDOMLY FEELS LIKE IT IS FINE AND THEN RANDOMLY DOES NOT FEEL SAFE TO DRIVE DUE.TO BRAKE CLICKING NOISE THAT YOU CAN HEAR WHERE SHIFT KNOB IS AND WHEN I PRESS BRAKES MY TIRES LOCK OR.SOMETIMES FEELS AS IF THERE IS AIR AND.IT WILL NOT BRAKE.UNLESS I PUMP BRAKES A COUPLE TIMES..MY AIRBAG LIGHT IS ON AND MY DRIVER SIDE DOOR STOP OPENING FROM OUTSIDE TO INSIDE BUT WORKS FINE FROM INSIDE TO OUTSIDE OPENING
HAVE HAD A LOT OF SUSPENSION ISSUES RELATED TO ALIGNMENT, TYE RODS, BEARINGS - LOTS OF LOUD NOISES WITH EVERY BUMP. I HAVE GOTTEN SOME ISSUES FIXED ONLY TO HAVE THE SAME ISSUES WITHIN ABOUT TWO MONTHS.
TWO DAYS LATER AFTER BUYING THE CAR WE WERE DRIVING IT DOWN THE HIGHWAY WHEN I NOTICED THAT THE RPMS ON THE TRUCK WERE GOING TO HIGH AT 70 MPH THE RPM WOULD BE BETWEEN 6 AND 7 SO I DECIDE WHILE DRIVING TO SHIFT IT TO STANDARD SHIFT AND IN THIS PARTICULAR TRUCK THE ODOMETER SHOWS WHAT GEAR I AM IN AND I COULD ALSO SHIFT IT MANUALLY BUT THE TRUCK IS STUCK IN 4TH GEAR AND AT A COMPLETE STOP THE START DOESNT SEEM TO WANT TO GO AT ALL AND NOW IT WANT GO FORWARDS OR REVERSE. IF I TURN LEFT OR RIGHT SIGNALS THE HEAD LIGHTS GO OFF. WHEN I STOPPED AT THE GAS STATION THE PASSBY PERSON SAW THAT IT WAS A LEAK UNDER THE VEHICLE.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THE DRIVER'S SIDE DOOR FAILED TO OPEN FROM THE OUTSIDE AND WAS DIFFICULT TO OPEN FROM INSIDE THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
I WAS DRIVING 35MPH ON A 40MPH STRAIGHT ROAD FROM MY GROCERY STORE TO MY HOME. HALFWAY INTO MY DRIVE, THE HOOD OF MY CAR UNLATCHED AND SMACKED INTO MY WINDSHIELD. IT DID NOT FALL BACK DOWN IT STAYED COVERING THE WINDSHIELD AND I WAS UNABLE TO SEE. I WAS ABLE TO PULL INTO A BUSINESS BY LOOKING THROUGH THE BOTTOM WHERE THE HOOD CURVES. AFTER PULLING OVER I PUSHED THE HOOD DOWN TO ASSESS THE DAMAGE. THE CAR WAS UNABLE TO DRIVE WITHOUT USING A BUNGEE TO SECURE THE HOOD. I THEN DROVE HOME GOING ROUGHLY 15MPH BEHIND A FRIEND DRIVING IN FRONT OF ME. I AM UNSURE OF THE LAST TIME MY HOOD WAS MANUALLY OPENED. ROUGHLY 3-4 WEEKS AGO I TOOK MY KIA INTO THE DEALERSHIP DUE TO A LETTER I RECEIVED TO FIX AN AIRBAG RECALL/WARRANTY. I AM ASSUMING THEY OPENED THE HOOD DURING THIS FIX BUT NOT CERTAIN. I HAVE FILED A CLAIM WITH MY INSURANCE AND CURRENTLY HAVE MY KIA AT A COLLISION BODY SHOP THROUGH THE DEALERSHIP. ATTACHED IS THE ESTIMATE IS GIVEN BY THE INSURANCE BASED ON THE PHOTOS I GAVE THEM. THE BODY SHOP ASSESSED DAMAGE TO MY ROOF AS WELL BUT I DO NOT HAVE THEIR ESTIMATE.
ALTERNATOR HAS HAD TO BE REPLACED 4 TIMES IN LESS THAN 2 YEARS... MECHANIC AT PEP BOYS SAID THAT HE HAS SEEN SEVERAL OF THIS YEAR MAKE AND MODEL COME IN FOR THE EXACT SAME PROBLEM...
MY ABS, AIRBAG LIGHT IS ON BEFORE. AFTER REPLACING THE CLOCK SPRING THE LIGHTS ARE STILL ON, AND ALSO BOTH MY BACK SEAT BELTS WILL NOT GO DOWN. THE CAR HAS NOT BEEN IN ANY ACCIDENTS
REAR PASSAGER DOOR WILL NOT OPEN
THERE WAS A REPLACEMENT OF THE PASSENGER CV AXLE. IT WAS AFTERMARKET AND NOT OEM. I HAD TO REPLACE THE FRONT LOW BEAM WIRING HARNESS AND BULBS AT MY OWN COST TWICE. ONCE IN FLORIDA AND ANOTHER IN MY HOME STATE. ALSO THE PASSENGER SIDE AIRBAG LIGHT ISN'T WORKING PROPERLY. THEY SENT ME THE RECALLS ON BOTH. THEN PROCEEDED TO SAY THAT THE RECALL FOR THE AIRBAG LIGHT IS UNDER RECALL. ALSO IF I COULD NOT GET OR FIND MY RECEIPTS FROM THE MECHANIC SHOP. I WOULD NOT GET REIMBURSED. KIA HAS BEEN KNOWING ABOUT THIS PROBLEM FOR YEARS! ON TOP OF THE CV AXLE THIS IS TOO MUCH. IT IS DAMAGING MY TRANSMISSION AS WE SPEAK. MY BRAKES ARE VERY SPONGEY.
WE WERE DRIVING ON A ROAD AT ABOUT 35 MILES AN HOUR WHEN THERE WAS A LOUD BANG FROM THE REAR END ALMOST SOUNDED AS IF A TIRE HEAD BLOWN UPON BRINGING IT BACK AND DOING TESTS AND CHECKS WE FOUND AT THE REAR TRANSFER CASE OR DIFFERENTIAL WAS TO BLAME. UPON FURTHER RESEARCH ON THE INTERNET WE FOUND THAT THERE HAS BEEN MANY COMPLAINTS ABOUT THE REAR DIFFERENTIAL OR TRANSFER CASE OCCURRING ON MANY OF THE SAME VEHICLES
AIRBAG LIGHT FOR PASSENGER IS ON. ALSO THE BACK RIGHT PASSENGER DOOR WON'T OPEN FROM THE OUTSIDE OR INSIDE. DOOR NOT LOCKED AND CHILD LOCK IS OFF.
I HAVE HAD TO REPLACE ALL DOORSOP LATCHES ON MY 2011 SORENTO WITH ONLY 72,000 MILES ON IT. I AM A SENIOR SO THE DOORS ARE NOT OPENED AND SHUT THE MUCH. MAINLY THE DRIVERS DOOR USED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Kia Sorento → · Every Sorento year → · How the figures are calculated →