Page 7 of 31 · complaints 301–350 of 1,520

2011 Kia Sorento complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Suspension
Filed Mar 4, 202185,500 milesNC

VEHICLE WAS BEING OPERATED AT A SPEED OF 35 MPH WHEN THE RIGHT FRONT STRUT SUFFERED A STRUCTURAL FAILURE. THERE WAS NO IMPACT, STRUT FAILED DUE TO CORROSION. VEHICLE HAS 85500 MILES ON IT.

Electrical System
Filed Mar 3, 202195,000 milesTX

THE CONTROL OPTION FUNCTIONS ON THE STEERING WHEEL FAIL. CRUISE CONTROL, RADIO, AND PHONE BUTTONS ALL HAVE FAILED.

Power Train
Filed Feb 27, 2021AL

THE ENGINE LIGHT CAME ON AND ALL OF A SUDDEN, I COULDNT ACCELERATE ANY LONGER. IT OCCASIONALLY GOES OFF BUT ANYTIME IT COMES ON, I CANT ACCELERATE AND THE CAR JERKS WHEN CHANGING GEAR

Structure › Body
Filed Feb 23, 2021104,000 milesAL

MY PEARL WHITE PAINT IS PEELING IN SHEETS ON THE REAR QUARTER PANEL ON THE DRIVERS SIDE AND IS COMING OFF ALL ALONG EACH SIDE OF THE WINDSHIELD AND IN SPOTS ALL ALONG THE CAR.

Electrical System
Filed Feb 13, 2021WA

MY ALTERNATOR WENT OUT AND KIA REPLACED IT, I WAS STILL UNDER WARRANTY WITHIN 15 MONTHS THE SECOND ALTERNATOR WENT OUT ON THE FREEWAY TRAVELING AT 70 M HR THE CAR WITH NO WARNING THE CAR COMPLETELY DIED ON THE INSIDE LANE NO BRAKES, NO GAS, NO LIGHTS, THIS WAS SUCH A DANGEROUS WE COULD HAVE BEEN KILLED I HAD TO PAY OVER 900.00 TO GET THIS REPLACED, I'M CONSTANTLY HAVING TO REPLACE BATTERIES AND ALTERNATORS I'M KNOW FOR THE 3RD TIME HAVING TO HAVE THIS DONE AGAIN

Service BrakesFire
Filed Feb 12, 2021150,000 milesCA

2011 KIA SORENTO EX 3.5 ENGINE SPORT UTILITY VEHICLE HAS RANDOMLY CHANGED IN THE WAY ITS FEELS SAFE WITH ROUGH INSTABILITY IN MY SUSPENSION COMPONENTS.MY BRAKES FAILED WHILE DRIVING ON A RANDOM BASIS AS WELL AS WHEN CAR IS PARKED WILL RANDOMLY CLICK IN MY GEAR SHIFT MECHANISM AND WILL FAIL TO LOCK WHEN CAR IS PARKED AND SHUT OFF IT WILL CLICK WHEN BRAKES ARE DEPRESSED.MY FRONT LIGHTS HAVE DIMMED AND BOTH BRAKE LIGHTS HAVE BURNED OUT CONSISTENTLY AS WELL AS MY STEERING WHEEL HAS FAILED WITH ELECTRICAL COMPONENTS RANDOMLY.CAR HORN IS INOPERABLE AND MY CRUISE CONTROL STOP FUNCTIONING. MY ALTERNATOR BURNED OUT ON ME AND MY CAR HAS HISTORIAL PROOF OF CONSISTENT MAINTENANCE WITH CAR FAX REPORT IN HAND .MY GAS MILAGE HAS SINCE DECREASED. MY SUSPENSION FEELS UNSAFE TO DRIVE AND REALLY BAD ON BUMPS AND AVERAGE ROAD CONDITIONS ARE ALSO VERY UNPLEASANT SO I HAVE PARKED IT UNTIL IT'S FIXED FOR ACTIVE RECALLS AND OTHER POTENTIAL MANUFACTURER DEFECTS

Power Train
Filed Jan 31, 202142,000 milesMA

RANDOM AND INTERMITTENT DRIVETRAIN SHUTTERING AND VIBRATION - SINCE AUG2019 THE 2011 KIA SORENTO EX AWD HAS EXPERIENCED INTERMITTENT AND SUDDEN SEVERE SHUTTERING AND VIBRATION FROM THE DRIVETRAIN. THE VEHICLE HAS BEEN BROUGHT TO A KIA DEALERSHIP ON 3 OCCASIONS AND THE PROBLEM COULD NOT BE REPLICATED NOR DIAGNOSED. YET THE PROBLEM REMAINS. THE ISSUES HAS RANDOMLY OCCURRED A TOTAL OF 8 TIMES STARTING IN AUG2019 AND MORE RECENTLY IN JAN2020. THE FREQUENCY OF THE SHUTTERING / VIBRATION IS DIRECTLY RELATED TO THE SPEED OF TRAVEL (VIBRATION FREQUENCY SLOWS AS THE VEHICLE SLOWS). ON EACH OCCASION, I HAD TO PULL OVER TO A COMPLETE STOP SINCE THE VIBRATION WAS SO SEVERE. HOWEVER, FOLLOWING A COMPLETE STOP THE VIBRATION AND SHUTTERING WOULD DISAPPEAR WHEN PLACING THE CAR IN DRIVE AND PROCEEDING TO DRIVE AGAIN. THIS ISSUE REMAINS UNRESOLVED, AND I CONSIDER IT A SAFETY ISSUE. ADDITIONAL INFO IN THE ATTACHMENT

Electrical System
Filed Jan 25, 2021111,550 milesNY

INSTRUMENT PANEL WARNING LIGHTS ALL COME ON DURING DRIVING. SHUT VEHILE OFF AND RESTART AFTER SEVERAL HOUR , RESTART AND THE WARNING LIGHTS ARE ALL OFF. THEY WILL ALL COME BACK ON AGAIN AFTER A WHILE WHEN DRIVING .THIS HAS BEEN INTERMITENT FOR TWO MONTHS

Engine
Filed Jan 19, 2021127,000 milesOH

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START, WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE TIMING CHAIN. THE CONTACT CALLED TAYLOR KIA OF TOLEDO (6300 CENTRAL AVE, TOLEDO, OH 43615:419) 842-8811) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

Engine
Filed Jan 14, 2021176,000 milesWA

IT STARTED LIKE A LOW SOUND FROM THE ENGINE WHEN I TRIED TO SPEED UP THREE DAYS BEFORE MONDAY. AND THIS NOISE WAS GROWING WHILE DRIVING ON ROAD. THE CAR SLOWED DOWN GRADUALLY AND STOPPED THE ENGINE. THE MECHANIC HELPED ME REACH MY APT AND PARKED AFTER HE CHANGED ONLY THE STARTER, HE SAID ENGINE FAILURE DUE TO DEFEATED BEARING.

Engine
Filed Jan 8, 2021136,000 milesTX

I HAVE A 2011 KIA SORENTO WHIHC HAS 136K MILEAGE ON IT. AT 2014 WHILE I WAS ON DEALER FOR REGULAR MAINTENANCE THEY BURNNED MY ENGINE AND REPLACED WITH NEW ONE. CAN HAD 25K ON IT. LAST FRIDAY I WAS DRIVING ON HIGHWAY AND MY CAR STARTED TO MAKE SOUND AND SOUND STARTED TO COME FROM ENGINE AND IT STOPPED COMPLETELY. MJAOR ENGINE FALIURE AGAIN AND DELAER NOT WILLING TO CHANGE UNDER WARRANTY. KIA NEED TO ADDRESS THIS ISSUE

Exterior Lighting
Filed Jan 5, 2021TN

MY DOOR HANDLE OR DOOR LATCH WILL NOT OPEN FROM THE OUTSIDE ON MY DRIVERS SIDE DOOR AND ALSO MY LEFT BACK DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE. IT IS DANGEROUS FOR AND MY KIDS. ALSO, MY HEADREST HAS FALLEN OFF. I HAVE ISSUES WITH MY LIGHTS, THEY WILL NOT WORK FOR THE INTERIOR.

Service Brakes
Filed Jan 4, 2021164,000 milesAL

ON DECEMBER 2, 2020 MY KIA SORENTO STARTED MAKING A KNOCKING NOISE. NO ENGINE WARNING LIGHTS CAME ON. I WENT TO GO HEAD HOME FROM WORK ON THE INTERSTATE AND I HEARD A CLANK WHILE I WAS DRIVING MY BRAKES LOCKED IN TRAFFIC THEN ALL THE LIGHTS ON MY DASH CAME ON AND MY ENGINE SHUT OFF IN THE MIDDLE OF TRAFFIC. MY CAR WOULD NOT TURN BACK ON AND I HAD TO CALL MY INSURANCE COMPANY GEICO TO HAVE MY CAR TOWED HOME. VERY SCARY AND VERY DANGEROUS. IT STILL DOESN'T NOT TURN ON WHATSO EVER. I HAVE VIDEOS BUT NOT IN THE RIGHT FORMAT TO OPEN.

Engine
Filed Jan 2, 2021150,000 milesCA

I WAS DRIVING TO BAKERSFIELD TO VISIT MY SISTER. ME AND MY GRANDSON WERE ON THE 5 FRWY WHEN MY CAR STARTED LOSING POWER. I PULLED TO THE SIDE OF THE FRWY AND WAITED FOR THE TOW TRUCK. MY CAR NEVER STARTED AGAIN. SINCE THEN I HAVE BEEN TOLD THAT IT'S THE MOTOR. MY CAR NEVER HAD ANY PROBLEMS NEVER RAN HOT OR ANYTHING

Electrical System
Filed Dec 26, 2020117,000 milesPA

THE HEADLIGHTS WILL GO OFF AT SPORADIC TIMES WHILE DRIVING. THIS CONDITION IS FRIGHTENING, PARTICULARLY AT NIGHT SINCE WE LIVE IN A RURAL AREA WITH NO STREET LIGHTS ON MANY OF THE ROADS. IT IS EXTREMELY DANGEROUS TO FIND YOURSELF IN TOTAL DARKNESS ON COUNTRY ROADS THAT HAVE DEEP DITCHES ON EITHER SIDE.

Engine
Filed Dec 13, 202072,350 milesNY

CHECK ENGINE CODE FOR TRANSMISSION FLUID TEMPERATURE SENSOR A CIRCUIT HIGH INPUT AND TRANSMISSION FLUID TEMPERATURE SENSOR CKT RANGE / PERFORMANCE CODES 0713 AND 0711. HAS THERE BEEN ANY RECALLS? 2012 KIA SORENTO LX. ALWAYS ON CHECK ENGINE LIGHT

Air Bags
Filed Dec 7, 202058,469 milesMT

OIL PRESSURE SENSOR WENT OUT THEN OIL WAS THROWN OUT ALL OVER ENGINE AND UNDER CARRIAGE, WHILE DRIVING DOWN THE ROAD WITH NO HEADS UP. THIS HAPPENED TWICE ( 2 DIFFERENT TIMES) IN THREE YEARS AND THIS ISN'T CONCEDED A FIRE ISSUE. 7/4/2016 FIRST TIME, THEN 7/22/2019

Air Bags
Filed Dec 6, 2020161,174 milesOH

A MONTH AGO WHILE DRIVING HOME FROM A DAY OF SHOPPING AND THE DRIVERS SIDE AIR BAG LIGHT CAME ON. I CHECKED THE WIRES UNDERNEATH THE DRIVERS SEAT TO MAKE SURE EVERYTHING WAS STILL CONNECTED THE LIGHT STAYS ON. THE ENGINE LIGHT CAME ON JUST YESTERDAY 12.5.2020. STAYS ON WILL NOT SHUT OFF. I CHECKED THE GAS CAP TO MAKE SURE IT WAS TIGHT THEN WENT TO AUTO ZONE SO THEY COULD USE THEIR DTC. (THE CLERK PUT AN ESTIMATE OF MILES ON MY PAPERWORK AS HE DID NOT GO OUTSIDE TO GET ACTUAL MILAGE.)THE CODE WAS OBD2. I WAS DUE FOR A OIL CHANGE AND TRANSMISSION FLUSH. I GOT THOSE REPAIRED BUT STILL HAVE ISSUES WITH THE LIGHT. THE PAPERWORK STATES ERROR CODE READ P0014 EXHAUST CAMSHAFT POSITION TIMING OVER ADVANCED BANK 1 INDICATES THAT THE BANK 1 EXHAUST CAMSHAFT POSITION TIMING WAS ADVANCED BEYOND LIMITS FOR A PREDETERMINED. OF TIME. THE ONLY THING I NOTICED WAS THAT I DIDN'T EVEN HAVE THE HEAT ON AND THERE WAS NICE AMOUNT OF HEAT COMING THROUGH THE VENTS BUT THE HEAT DIAL WAS ON THE OFF POSITION. THE INSTRUMENT PANEL.

Service Brakes
Filed Dec 4, 2020122,004 milesMA

THERE IS BRAKE FLUID LEAKING INTO MY CAR, THE FLUID IS COMING FROM THE BRAKE SYSTEM LEAKING DOWN THE BRAKE PEDDLE AND ONTO MY FLOOR MAT. THE CAR WAS PARKED OVERNIGHT, I NOTICED IT THIS MORNING AND I DROVE THE CAR AND THE FLUID LEAKED ON MY SHOE.

Service Brakes
Filed Dec 3, 2020210,000 milesFL

WHEN DRIVING ON THE HIGHWAY, THE VEHICLE WILL SHUT-OFF WITHOUT WARNING. THIS HAS HAPPENED ABOUT FIVE TIMES IN THE LAST FOUR MONTHS.

Air Bags
Filed Nov 25, 2020AZ

THE AIR BAG LIGHT TURNED ON WITH OUR ANY REASON. CAR WON'T ACELERATE, STOP AND GET SPEED IN UNSAFE WAIT ON THE HIGHWAY.

Air Bags
Filed Nov 25, 2020164,000 milesAZ

AIR BAG LIGHT STAYS ON AFTER BATTERY REPLACEMENT. DEALER WANTS OVER 1200.00 TO REPAIR.

Structure › Body
Filed Nov 23, 2020100,000 milesOH

THE DRIVER SIDE DOOR WILL NOT OPEN FROM THE INSIDE, I HAD A SIMILAR PROBLEM WITH THE PASSENGER DOOR ABOUT 6 MONTHS AGO. I LOOKED THIS UP AND IT APPEARS TO BE A PROBLEM WITH MANY OF THESE KIA CARS. I AM AFRAID THAT ALL THE DOOR MIGHT DO THIS AND I WOULD NOT BE ABOUT TO GET MY GRANDKIDS OUT OR IF I HAD TO GET OUT IN AN EMERGENCY I COULD NOT EXIT. NOW I HAVE TO ROLL DOWN THE WINDOW AND REACH OUTSIDE THE DOOR TO ACTIVATE THE DOOR HANDLE FROM THE OUTSIDE. MY FEAR IS THIS WILL STOP WORKING AND I WILL BE STUCK IN THE CAR. I AM AN OLDER PERSON SO CRAWLING OVER THE CONSOLE WOULD BE ALMOST IMPOSSIBLE. I BELIEVE IT IS A BROKEN DOOR LATCH ON THE INSIDE OF THE DOOR

Power Train
Filed Nov 23, 2020185,000 milesAR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30-50 MPH, THERE WAS AN ABNORMALLY LOUD THUD COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE LOSS MOTIVE POWER AND WAS GUIDED TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED AND DRIVEN 5 MPH TO THE RESIDENCE. THE CONTACT STATED THAT SINCE THE FAILURE, THE VEHICLE FAILED TO EXCEED 20 MPH WHILE DRIVING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V258000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

Electrical System
Filed Nov 20, 2020100,000 milesIL

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT KEYFOB FAILED TO UNLOCK ANY OF THE DOORS ON THE VEHICLE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO NAPLETON RIVER OAKS KIA (1951 RIVER OAKS DR, CALUMET CITY, IL 60409) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.

Structure › Body
Filed Nov 11, 202068,000 milesSC

MY HUSBAND AND I NOTICED THAT PAINT WAS COMING OFF THE ROOF OF MY KIA SORENTO 2011 MODEL AFTER THE CAR WASH. THIS WAS AROUND MID 2017. ON NOV 7, 2017, I TOOK MY CAR TO A BODY SHOP TO INQUIRE ABOUT FIXING THE PAINT DAMAGE. THEY INFORMED ME THAT THEY HAVE SEEN MANY KIAS SORENTOS COME IN WITH THE PEARL WHITE COLOR HAVE DELAMINATION. THEY INFORMED ME TO CHECK WITH A KIA BODYSHOP TO SEE IF THEY WOULD COVER THIS. THEY SAID THAT IT IS A FACTORY ISSUE. SO I WENT TO THE KIA BODY SHOP AND TALKED WITH THE MANAGER AND AFTER A FEW DAYS HE GOT BACK TO ME AND TOLD ME THAT KIA WOULD COVER HALF THE COST TO FIX IT. WELL I NEVER GOT IT DONE BECAUSE IF IT IS A FACTORY ISSUE AND I BELIEVE THAT KIA SHOULD COVER ALL OF IT. I COULDN'T AFFORD TO PAY WHAT KIA WANTED TO CHARGE FOR THE PAINT JOB AND MAKE MY CAR PAYMENT AT THAT TIME. SO I WAITED AND NOW THE ROOF AND HOOD PAINT ARE CONTINUING TO COME OFF AND EVEN WORSE RUST. I CAN'T AFFORD TO REPLACE MY CAR AT THIS MOMENT. I WOULD LIKE TO CONTINUE DRIVING MY CAR, BUT NOT ONLY IS IT EMBARRASSING, I WORRY ABOUT THE RUST EFFECTING AREAS AT THE TOP OF MY WINDSHIELD. I SEE MANY WHITE KIA SORENTOS WITH THIS ISSUE IN MY AREA AND THINK WHY HASN'T THIS BEEN RECALLED AND COVERED BY KIA NATIONALLY. I FEEL KIA NEEDS TO TAKE RESPONSIBILITY AND FIX THIS ISSUE FOR THE US CONSUMERS WHO HAVE SPENT THEIR HARD EARNED MONEY ON THEIR PRODUCT. I DON'T FEEL THAT I AS A CONSUMER AM BEING TREATED FAIRLY BY THIS COMPANY. I FEEL THE PRODUCT AND QUALITY IS SUBPAR AND THAT CORNERS WE

Seat Belts
Filed Nov 5, 2020231,937 milesIL

MY SEAT BELT KEEPS LOCKING ON ME. FORTUNATELY, THUS FAR I HAVE BEEN ABLE TO EVENTUALLY GET IT TO COME LOOSE. SOMETIMES IT IS A LITTLE DIFFICULT TO FASTEN. I'M AFRAID SOMEDAY I WILL NEED TO GET OUT FAST AND WON'T BE ABLE TO. I AM PARKED AND THE CAR IS TURNED OFF ON A CITY STREET AND SOMETIMES IN MY DRIVEWAY AND STORES.

Electrical System
Filed Oct 30, 2020155,000 milesPA

THE DRIVER SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE OF THE VEHICLE. IT IS LIKE THE DOOR IS LOCKED, HOWEVER IT IS NOT LOCKED. IF I AM IN AN ACCIDENT OR NEED TO BE TAKEN OUT OF THE VEHICLE, NO ONE WILL BE ABLE TO OPEN THE DOOR TO GET ME OUT. IT REMAINS THIS WAY AT ALL TIMES; INCLUDING WHEN THE CAR IS STATIONARY AND IN PARK. THERE IS A WARRANTY EXTENSION OFFERED BY KIA, BUT THEY ARE TELLING ME THIS DOES NOT APPLY TO ALL THE VIN'S!

Vehicle Speed Control
Filed Oct 26, 20204 milesCA

THE TRANSMISSION OR ENGINE TENDS TO STALL IN THE MIDDLE OF DRIVING LIKE NOT CHANGING GEARS, GETS LOCKED, JERKS BACK AND FORTH TILL IT UNLOCKS OR CHANGES GEARS WHILE AT THE SAME TIME SLOWING OR STOPPING CAR IN IT'S TRACKS. RPM GO TO 0. FEEL LIKE A TRANSMISSION SLIPPAGE . SOUNDS LIKE TRYING TO CHANGE GEARS. IT HAPPENS AT LEAST 2-4 TIME A YEAR SINCE I HAVE HAD THE CAR. THESE PAST TWO YEARS THE GEARS LOCKING IS GETTING WORSE AND THE CAR SLOWS DOWN INSTANTLY FROM DRIVING ON THE FRWY 60 MPH DOWN TO 35 MPH INSTANTLY ALMOST HAVING CARS HIT ME FROM BEHIND. SAME FOR DRIVING ON THE STREET GOING 20-40 MPH DROPPING

Structure › Body
Filed Oct 23, 2020135,000 milesKS

THE DRIVER'S SIDE FRONT DOOR WILL NOT OPEN FROM THE OUTSIDE. I HAVE FOUND A LOT OF FORUMS ON THE INTERNET WHERE A LOT OF OTHER PEOPLE ARE HAVING THIS PROBLEM. WHAT IF IT WERE TO HAPPEN TO ALL 4 DOORS WITH A KID IN THE CAR?

Engine
Filed Oct 15, 2020128,300 milesAL

I WAS HEADED TO WORK A 10 MIN ROUTE FOR ME ABOUT 3 MILES IN TRAVELING AT APPROX 55 MPH ENGINE STALLED OUT HAD TO PULL OVER AND RESTART THE CAR.THIS HAPPEN TWICE IN A WEEK SPAN.

Exterior Lighting
Filed Oct 15, 2020110,000 milesCT

HEADLIGHTS (LOW BEAMS) SHUT OFF WHILE DRIVING. OFTEN SEEM TO OCCUR WHEN USING SIGNAL OR AFTERWARDS. LIGHTS OTHER TIMES MIGHT JUST GO OFF BRIEFLY, OR REQUIRE DRIVER TO PUT HIGH BEAMS ON THEN TOGGLE DOWN TO LOW BEAMS. OCCURS OFTEN ON HIGHWAY AND SECONDARY ROADS. MANY SIMILAR REPORTS ON INTERNET. THERE HAD BEEN A WARRANTY EXTENSION FOR LOW BEAM WIRE HARNESS THAT MAY OR MAY NOT BE ASSOCIATED, HOWEVER ANY LOSS OF LIGHTS DUE TO A KNOWN PROBLEM IS CLEARLY A SAFETY HAZARD. KIA HAS A HISTORY OF MINIMIZING ISSUES THAT SHOULD BE SAFETY RECALLS. DEALERSHIP SERVICE AREA CONTINUALLY STATES THEY CANNOT RECREATE ISSUE, OF COURSE THEY ATTEMPT DURING THE DAY LIGHT HOURS.

Electrical System
Filed Oct 15, 202060,000 milesCT

CAR HAS BUCKED OR STALLED ON AN INTERMITTENT BASIS FOR THE LAST 60,000 MILES (CAR NOW AT 110K) , TO THE DEGREE THAT I WOULDN'T LET MY KIDS USE THE VEHICLE. AS WITH OTHER ISSUES DEALERSHIP CLAIMED 'UNABLE TO RECREATE' LEAVING ME WITH NO FIX FOR A POTENTIALLY FATAL SAFETY ISSUE. CAR HAD SHUT DOWN ON I-84 IN HARTFORD CT, LUCKILY I WAS ABLE TO DO A RESTART QUICKLY. SORENTO MODEL YEAR 2011 HAS VOLUNTARY RECALL FOR COMPUTER ISSUE THAT SOUNDS SIMILAR BUT WAS TOLD ONLY CERTAIN VINS WERE APPLICABLE, WHICH SHOULD BE EXPLAINED AS TO WHY THAT WOULD BE. SEE ATTACHED PDF. BUCKING ON HIGHWAY CAN BE SEVERE, ENGINE LIGHT BLINKS BUT LEAVES NO CODE. DANGEROUS AND MANY INSTANCES ON INTERNET!

Air Bags
Filed Oct 2, 2020140,000 milesRI

DRIVE SIDE AIRBAG LIGHT CAME ON AND NOW STEERING CONTROLS ARE NOT WORKING. KIA DEALER STATED ITS THE AIR BAG CONTROL MODULE THAT IS FAULTY

Engine
Filed Oct 1, 2020103,000 milesNY

AT 103,000 MILES, MY 2011 KIA SORENTO HAD CATASTROPHIC ENGINE FAILURE WITH NO WARNING. IT WAS DEEMED TO BE AN INTERNAL ENGINE FAILURE, KNOWN BY KIA, HOWEVER THEY REFUSED TO INCLUDE MY VIN IN THE RECALL. I PAID 2700 FOR A REPLACEMENT THROUGH THE KIA DEALERSHIP. 2 YEARS LATER, AT 1240,000 MILES, THE SECOND ENGINE FAILED. AGAIN, NO WARNING LIGHTS, SIMPLY DRIVING FORWARD AT 60MPH WHEN IT STOPPED. KIA REFUSES TO COVER ANYTHING AGAIN.

Engine
Filed Oct 1, 2020101,000 milesNY

IN 2018, WHILE DRIVING, MY 2011 KIA SORENTO WITH 101,000 MILES, THE ENGINE COMPLETELY STOPPED WITH ZERO WARNING. IT WAS DEEMED AN INTERNAL ENGINE FAILURE AND WHILE KIA HAD A KNOWN ENGINE ISSUE, THEY REFUSED TO INCLUDE MY VIN IN THE RECALL. I PAID OUT OF POCKET TO HAVE THE KIA DEALER INSTALL A KIA SUPPLIED ENGINE. 2 YEARS LATER, WITH 20,000 MILES, THE SAME ISSUE HAPPENED AGAIN. WHILE DRIVING AT 70 MPH, THE ENGINE FAILED. FORTUNATELY I WAS ABLE TO GET TO THE SIDE OF THE HIGHWAY AND GOOD SAMARITANS STOPPED TO HELP PUSH ME OUT OF HARMS WAY. AGAIN, KIA WILL NOT COVER THE REPAIRS. FORTUNATELY I COULD SMELL THE HOT ENGINE AND IMMEDIATELY CALLED FOR A TOW RATHER THAN TRY TO RESTART THE ENGINE, AFTER LEARNING THE ENGINES BURST INTO FLAMES.

Visibility/Wiper
Filed Sep 30, 202021,000 milesTX

REAR CAMERA GOES BLACK OCCASIONALLY WHEN PUT IN REVERSE

Electrical System
Filed Sep 30, 2020150,000 milesFL

DOORS FAIL TO OPEN FROM THE OUTSIDE OF VEHICLE. HEADLIGHT WIRING HARNESS WILL MELT WIRING FOR THE LIGHT BULB AND KILL THE LIGHTBULB. DRIVER SEAT FEELS LOOSE, HOWEVER THE BOLTS ARE AS TIGHT AS THEY WILL GO.

Structure › Body
Filed Sep 29, 2020140,000 milesTX

PAINT DELAMINATING CAUSING RUST ON HOOD AND ROOF OF VEHICLE, GRADUALLY GETTING WORSE.

Engine
Filed Sep 29, 2020120,000 milesIN

CAR MAKES A BAD NOISE WHEN STARTING UP. SEEMS TO BE THE TIMING CHOSEN. KIA KNOWS ABOUT IT AND MADE A REPAIR BUT HAS TO BE REPAIRED AT OWNERS COST. THEY SHOULD PAY FOR IT SINCE THEY PUT OUT BAD PRODUCT

Engine
Filed Sep 28, 2020158,000 milesOH

ENGINE STARTED CLICKING AND SMOKING WHILE IN MOTION GOING 70 MPH ON THE INTERSTATE. MY ENGINE BLEW AT 158,000 MILES. I HAD NORMAL REGULAR MAINTENANCE. MY MECHANIC DID REGULAR OIL CHANGES.

Structure › Body
Filed Sep 26, 202076,212 milesNJ

DOORS ON RECENTLY BOUGH SORENTO WILL NOT OPEN FROM INSIDE OR OUTSIDE. THIS IS A COMMON PROBLEM AND YET KIA HAS FAILED TO ISSUE A RECALL AND THAT LEAVES CONSUMERS STUCK WITH REPAIR COSTS NOT COVERED UNDER WARRANTIES.

Air Bags
Filed Sep 11, 2020NC

MY VEHICLE'S AIRBAG SENSOR COMES ON AND DOESN'T GO OFF .

Exterior Lighting
Filed Sep 10, 2020150,000 milesMO

THE ISSUE I AM HAVING IS THAT THE ENTIRE LIGHTING SYSTEM WILL SHUT OFF WHEN DRIVING. ITS SPONTANEOUS WHEN IT DOES IT BUT IT SOMETIMES COMES BACK ON. THIS CAUSES ME TO BE DRIVING ON THE INTERSTATE AT NIGHT WITH NO WAY OF SEEING OR OTHERS TO SEE ME. TOOK IT INTO THE DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG WHEN THEY REPLACED MULTIPLE PARTS ON THE VEHICLE.

Latches/Locks/Linkages › Doors › Latch
Filed Sep 9, 2020144,000 milesKY

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR FAILED TO OPEN FROM THE OUTSIDE HOWEVER, OPENED FROM INSIDE THE VEHICLE. THE CONTACT HAD TO CLIMB OVER THE DRIVER'S SEAT TO OPEN THE DOOR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.

Electrical System
Filed Sep 2, 202090,000 milesNJ

LEFT BLINKER IS FAST AFTER REPLACEMENT AND DIM. RIGHT HEADLIGHT REPLACED AND WORKS TEMPORARILY IF YOU UNPLUG IT ABS PLUG IN.

Structure › BodyFire
Filed Aug 27, 2020140,018 milesTN

I WAS LEAVING MY MOM HOUSE AROUND TEN O'CLOCK AT NIGHT. AS I WAS FIVE MINUTES AWAY FROM MY APARTMENTS MY CAR MADE A LOUD SOUND AND STARTED TO SLOW DOWN. I STOP MY CAR AND PUT IT UN PARK AND I SEEN SMOKE COMING FROM INSIDE THE HOOD. I GET OUT THE CAR AND GRAB MY SON AND , I KNOCK ON SOMEONE'S DOOR FOR HELP AND AFTER THAT FIRE STARTS. I CALL THE FIRE DEPARTMENT AND THEY CAME IN ABOUT 3-5 MINUTES AND THEY FORCED MY HOOD OPEN DUE TO MY HOOD LATCH MISSING . AFTER THE FIRE WAS PUT OUT I FOUND PIECES OF METAL ON THE GROUND FROM MY KIA.

Structure › Body
Filed Aug 26, 202067,000 milesHI

THE RIGHT REAR PASSENGER DOOR HAS LOCKED IT'S SELF SHUT FOR NO APPARENT REASON AND THE KIA DEALERSHIP HAS STATED THAT IT'S A SENSER THAT'S GOING TO COST $300.00 TO GET IT OPEN

Structure › Body
Filed Aug 24, 202080,000 milesNC

PLEASE BE ADVISED THIS IS IN ADDITION TO THE FUEL TANK CORROSION PREVIOUSLY REPORTED. THE UNDERSIDE OF THE VEHICLE IS EATEN UP WITH RUST. IT IS AFFECTING THE UNIT BODY AS WELL AS SEVERAL STRUCTURAL MEMBERS OF THE VEHICLE. HAVE SPOKEN WITH KIA AND THEY REFUSE TO DO ANYTHING ABOUT IT. I FEEL THAT THIS IS A SERIOUS ISSUE AS IT IS AFFECTING THE ENTIRE STRUCTURAL INTEGRITY OF THE VEHICLE.

Exterior Lighting
Filed Aug 21, 2020215,458 milesMA

WHEN TURNING ON THE LIGHTS TO DRIVE AT NIGHT, THEY WILL GO OUT WITHOUT WARNING. WHEN I TURN ON THE HIGH BEAMS, THE SAME THING HAPPENS. AFTER THIS BACK AND FORTH, THE PROBLEM GOES AWAY UNTIL THE NEXT NIGHT. I CANNOT DRIVE THE CAR AT NIGHT NOW. MY MECHANIC IS RESEARCHING THIS ISSUE AND THERE IS A RECORD OF THIS PROBLEM ON LINE. I HAVE NOT HEARD ABOUT A RECALL YET.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Kia Sorento → · Every Sorento year → · How the figures are calculated →