Page 30 of 31 · complaints 1,451–1,500 of 1,520

2011 Kia Sorento complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Power Train › Automatic Transmission
Filed Apr 5, 201130,000 milesLA

AFTER STOPPING TO PAYING BRIDGE TOLL, HEARD A LOUD GRINDING NOISE WHICH SOUNDED LIKE SOMETHING FEEL OUT FROM UNDERNEATH THE OUR 2011 KIA SORENTO. FROM THAT POINT ON THE VEHICLE WOULD ONLY COAST. THIS COULD HAVE CAUSED A MAJOR ACCIDENT AS 3 LANES OF TRAFFIC WERE MERGING AND LUCKILY THERE WAS A PARKING LOT JUST BEFORE GETTING ON THE BRIDGE. WE CALLED ROADSIDE ASSISTANCE AND VEHICLE WAS TOWED TO KIA DEALERSHIP AND TRANSMISSION IS BEING REPLACED. A RENTAL CAR WAS PROVIDED, BUT IS ON A DAY-TO-DAY BASIS...THE REPAIR IS SUPPOSED TO ONLY TAKE A WEEK...NOT SURE HOW I FEEL ABOUT THE VEHICLE NOW.....THERE SHOULD BE A RECALL... *TR

Vehicle Speed Control
Filed Apr 4, 20111,627 milesCA

DRIVING FROM PALM SPRINGS TO LOS ANGELES ON HIGHWAY 10, A VERY LOUD CLUNK HEARD BENEATH THE DRIVERS SEAT AND VEHICLE LOST POWER BUT CONTINUED TO REV. SLOWLY RECOVERED. ABOUT 10 MINUTES LATER, AT SPEED OF 65 IN TRAFFIC ON HIGHWAY, ANOTHER LOUD GRINDING CLUNK HEARD SOMEWHERE BENEATH DRIVER'S SEAT. VEHICLE AGAIN LOST POWER BUT CONTINUED TO REV. BEST WAY TO DESCRIBE IS THAT IT FELT LIKE THE CAR WAS SUDDENLY DROPPING FROM 5TH GEAR TO 1ST GEAR. BUT THE GEAR SHIFT WAS NOT TOUCHED. THIS HAPPENED IN TRAFFIC ON A MAJOR HIGHWAY. I SEE THERE ARE DOZENS OF SIMILAR COMPLAINTS REGISTERED ON THIS SITE. PLEASE TAKE ACTION BEFORE SOMEONE IS HURT. *TR

Vehicle Speed Control
Filed Mar 27, 201117,000 milesTX

CRUISE CONTROL BROKEN FOR 3RD TIME. CRUISE CONTROL DOES NOT WORK, HAS ALREADY HAD CRUISE CONTROL SWITCH REPLACED ONCE. TAKING INTO DEALER FOR THIRD TIME AND IRONICALLY, THE DAY WE PICKED 2011 KIA SORENTO UP TO HAVE THE CRUISE CONTROL FIXED FOR THE SECOND TIME, IT DID NOT WORK WITH DEALER STATING "COULD NOT DUPLICATE CUSTOMER'S CONCERN." WHAT IF WE ALL DID OUR JOB THAT WAY? IS THIS SITE, PAID FOR BY US CITIZENS, JUST FOR BLOGGING OR DOES THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION HAVE ANY TEETH? ITS ABOUT TIME FOR A RECALL ON THE 2011 KIA SORENTO FOR TRANSMISSION, SUDDEN ACCELERATION, CRUISE CONTROL, STEERING - PULLING TO THE RIGHT, AND OTHER PROBLEMS THE 2011 KIA SORENTO HAS THAT ARE DANGERS TO THE PUBLIC AT LARGE. *TR

Power Train › Automatic Transmission
Filed Mar 27, 201117,000 milesTX

TRANSMISSION BROKEN FOR THIRD TIME. WE CAN NOW DUPLICATE THE PROBLEM CONSISTENTLY BY PARKING ON AN INCLINE, PUTTING THE 2011 KIA SORENTO IN DRIVE AND ATTEMPTING TO TAKE OFF, THE VEHICLE GRINDS AND THEN SUDDENLY ACCELERATES. WE ARE TAKING VEHICLE INTO DEALER FOR THE 4TH TIME. THE TRANSMISSION HAS BEEN REPLACED ONCE AND THE VEHICLE CONTINUES TO GRIND AND SURGE FORWARD, ONCE CAUSING WIFE TO NEARLY JUMP PEDESTRIAN SIDEWALK WITH HER MOTHER IN VEHICLE. *TR

Power Train › Automatic Transmission
Filed Mar 24, 201122,500 milesOH

AFTER COMING HOME FROM WORK MY DAUGHTER SAID HER CAR WAS MAKING A STRANGE NOISE. SHE ASKED ME TO TAKE IT FOR A TEST DRIVE TO SEE IF I COULD TELL WHAT WAS WRONG. AFTER STARTING THE CAR I PLACED THE TRANSMISSION IN REVERSE. AT THAT POINT I NOTICED A LOUD NOISE AND FELT A STRONG BUMP. AFTER BACKING OUT OF THE DRIVEWAY I PUT THE CAR IN DRIVE AND NOTICED THE SAME NOISE. WHEN THE TRANSMISSION DOWN SHIFTED AS I STOPPED AT AN INTERSECTION I NOTICED THE NOISE AGAIN. AFTER DRIVING ABOUT A MILE I WENT TO ACCELERATE FROM A STOP SIGN, WE HEARD A LOUD NOISE, FELT A BUMP, AND THEN HEARD A VERY LOUD GRINDING SOUND COMING FROM THE TRANSMISSION. AT THAT POINT THE ENGINE WAS RUNNING BUT THE CAR WOULD NOT GO ANY WHERE. WE WERE ABLE TO COST TO A SAFE LOCATION ALONG THE SIDE OF THE ROAD. THE CAR WAS TOWED TO THE LOCAL KIA DEALERSHIP. *TR

Power Train › Automatic Transmission
Filed Mar 20, 201122,000 milesFL

TRANSMISSION FAILED ON A 2011 KIA SORENTO WITH 22K MILES ON IT. WE WERE PULLING OUT INTO AN INTERSECTION WHEN IT COMPLETELY LOST POWER. THE ONLY WARNING THAT I HAVE SEEN IN REFERENCE TO A POSSIBLE TRANSMISSION ISSUE IS THAT THE CAR IDLES HIGH (AT ABOUT 3500 RPM) IN THE MORNING. THIS WAS REPORTED TO KIA BUT THEY COULD NOT REPLICATE IT. AS OF NOW, THE CAR IS AT THE DEALERSHIP WAITING ON A NEW TRANSMISSION. *TR

Power Train › Automatic Transmission
Filed Mar 18, 201118,750 milesOH

I WAS TRAVELING FROM COLUMBUS OHIO TO TOLEDO OHIO ON A BUSINESS TRIP. THE TRIP STARTED OUT NORMALLY, BUT WHEN I ARRIVED IN TOLEDO AND PULLED OFF AT AN I-75 EXIT, MY TRANSMISSION FAILED AS I WAS EXITING. DID NOT HAVE ANY FORWARD MOTION AT THE EXIT AND HEARD ONLY GRINDING SOUNDS COMING FROM THE TRANSMISSION WHEN I TRIED TO MOVE. ENDED UP HAVING IT TOWED TO THE NEAREST KIA DEALERSHIP. THE DEALERSHIP REPLACED THE TRANSMISSION, BUT I'M HEARING A STRANGE WHINE COMING FROM THE REPLACEMENT TRANSMISSION. THIS COULD HAVE CAUSED AN ACCIDENT IF I HAD BEEN TRAVELING AT 70 MPH ON THE INTERSTATE. THIS ISSUE NEEDS A RECALL FROM KIA. *TR

Power Train › Automatic Transmission
Filed Mar 17, 201124,000 milesAR

I WAS DRIVING MY 2011 KIA SORENTO FROM ARKANSAS TO INDIANA. I STOPPED OFF TO GET GAS AND FELT LIKE SOMEONE BUMPED ME IN THE REAR END WHEN I CAME TO A STOP. I LOOKED BEHIND ME AND THERE WAS PLENTY OF ROOM BETWEEN THE CAR BEHIND ME AND MYSELF. I WASN'T SURE WHAT IT WAS SO I DIDN'T REALLY THINK TOO MUCH ABOUT IT AND WENT ON MY WAY. THE NEXT TIME I GOT OFF THE INTERSTATE AND STOPPED, IT DID IT AGAIN. I THEN CALLED THE DEALERSHIP I BOUGHT MY SORENTO FROM AND MADE AN APPT TO TAKE IT IN THE FOLLOWING DAY. NEEDLESS TO SAY IT DIDN'T MAKE IT TO THE NEXT DAY. AS SOON AS I GOT OFF THE INTERSTATE (THANKFULLY AT MY EXIT) THE TRANSMISSION WENT COMPLETELY OUT. I THEN HAD TO CALL ROADSIDE ASSISTANCE AND THEY HAD TO TOW IT TO THE DEALERSHIP. THE NEXT DAY I WENT TO THE DEALERSHIP TO FIND OUT THAT THEY WERE GOING TO HAVE TO PUT A WHOLE NEW TRANSMISSION IN MY VEHICLE. I WAS PROVIDED A RENTAL CAR UNTIL THE SERVICE WAS COMPLETE. THE THING WAS I WAS ONLY IN TOWN FOR A LONG WEEKEND AND HAD TO GET BACK TO ARKANSAS. THEY TOLD ME THAT I COULD DRIVE THE RENTAL CAR BACK TO ARKANSAS BUT WOULD HAVE TO COME GET THE SORENTO WHEN IT WAS READY. (THEY WOULD NOT SHIP THE SORENTO TO ME) IT DID END UP WORKING OUT OK, MY MOTHER AND FATHER INLAW PICKED UP THE SORENTO WHEN IT WAS FIXED AND I DROVE ONE OF THEIR VEHICLES DOWN TO ARKANSAS. THEY BROUGHT THE SORENTO DOWN TO ME ON THEIR VACATION. I AM VERY DISAPPOINTED THAT THE TRANSMISSION WENT OUT IN MY BRAND NEW VEHICLE. I DON'T THINK THAT I WILL EVER FEEL TOTALLY SAFE D

Power Train › Automatic Transmission
Filed Mar 14, 20118,900 milesCT

2ND EVENT, UNCOMMANDED DOWNSHIFT FROM 6TH GEAR TO 4TH GEAR AT SPEED. TRANSMISSION THEN LOCKS IN 4TH GEAR UNTIL SHUT DOWN AND RESTARTED. VERY VIOLENT EVENT WHEN IT OCCURS, WITH AN INSTANTANEOUS BANG AND CORRESPONDING IMMEDIATE LOSS OF SPEED. *TR

Power Train › Automatic Transmission
Filed Mar 10, 20118,200 milesCT

WHILE DRIVING ON THE INTERSTATE AT 65 MPH, TRANSMISSION SHIFTED TO 4TH GEAR UNCOMMANDED FROM 6TH GEAR. LARGE BANG AND SUDDEN DECELERATION. THINK OF HITTING A FOOT DEEP POTHOLE..WITHOUT THE POTHOLE. TRANSMISSION LOCKED IN 4TH GEAR UNTIL ENGINE SHUT OFF AND RESTARTED. PROBLEM HAS NOT RECURRED. *TR

Steering
Filed Mar 7, 201110 milesTX

THE 2011 KIA SPORTAGE COMES NEW THIS YEAR WITH ELECTRIC POWER STEERING. THE CAR IS STEERED BY AN ELECTRIC MOTOR ACTIVATED BY REOSTATES WHEN THE WHEEL IS TURNED. THE STEERING IS VERY JERKY, DARTING FROM LEFT TO RIGHT ON LEVEL ROADS. IN HIGH CROSS WINDS AND RAIN COVERED ROADWAYS THE CAR BECOMES HIGHLY UNSTABLE. I HAVE CONTACTED THE DEALER THAT SOLD ME THE CAR AND WAS INFORMED THIS IS A PROBLEM WITH THE CAR BUT THEY HAVE NO SOLUTION FOR IT. I HAVE SPOKEN WITH OTHER OWNERS OF THIS CAR AND THEY EXPERIENCED THE SAME PROBLEMS. THIS IS THE MOST UNSTABLE CAR I HAVE EVER DRIVEN AND FEEL IT IS A DANGER TO THE PUBLIC. MARK MY WORD, LIVES WILL BE LOST AS A RESULT OF THE POOR ENGINEERING EXHIBITED IN THIS CAR. TWO MAJOR CAR MAGAZINES THAT REVIEWED THIS CAR NOTED THE STEERING WAS TERRIBLE. I ASKED THE DEALER TO GIVE ME A NUMBER TO SPEAK TO KIA AND WAS TOLD THERE WAS NOTHING ANYONE COULD DO. *TR

Power Train › Automatic Transmission
Filed Mar 4, 201121,099 milesIA

I HAD JUST LEFT WORK AND DROVE ABOUT TWO BLOCKS, STOPPED AT STOP SIGN, THEN PRESSED THE ACCELERATOR WHEN I HEARD A LOUD NOISE AND THEN A GRINDING NOISE. THE CAR WOULD NOT MOVE. I HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY ARE SAYING I WILL NEED A NEW TRANSMISSION. I ALSO HAVE BEEN HAVING A PROBLEM WITH THE DOORS UNLOCKING BY THEMSELVES AS I DRIVE. THIS HAS INCREASED IN FREQUENCY TO 3 -4 TIMES A WEEK. *TR

Power Train
Filed Mar 3, 201127,000 milesSC

WHILE TRAVELING DOWN THE ROAD THE AXLE AND TRANSMISSION SUDDENLY WENT OUT. THIS CAUSED VEHICLE TO COME TO A SUDDEN ABRUPT STOP. THIS COULD HAVE CAUSED A FATAL ACCIDENT IF TRAVELING AT A HIGHER RATE OF SPEED OR ON AN INTERSTATE. WHEN THE PROBLEM OCCURRED, YOU HAD NO POWER TO THE VEHICLE AND IT COULD NOT EVEN COAST TO THE SIDE OF THE ROAD. DEALER STATED IT WAS DUE TO A MANUFACTURERS DEFECT CAUSED BY A BOLT FROM THE AXLE HITTING THE TRANSMISSION AND SAID THEY FORWARDED PHOTOS TO KIA CORPORATE. I CONTACTED KIA CORPORATE AND ASKED FOR A WRITTEN EXPLANATION AND ASSURANCE THAT THIS PARTICULAR PROBLEM WOULD NOT HAPPEN TO US AGAIN AND THEY DECLINED TO PROVIDE ANYTHING IN WRITING. OUR PROBLEM WAS FIXED, AT LEAST FOR NOW, BUT I WANT TO KNOW THAT MY FAMILY OR SOMEONE ELSE'S DOES NOT HAVE THIS PROBLEM WITH A TRACTOR TRAILER BEHIND THEM AT 70 MPH ON AN INTERSTATE.

Power Train › Automatic Transmission
Filed Mar 2, 201123,765 milesNJ

I WAS TRAVELING AT APPROXIMATELY 70 MPH AND MY TACHOMETER STOPPED WORKING AND I STARTED LOSING SPEED. THE CAR WOULD NOT SHIFT. I WAS ABLE TO MOVE TO MANUAL SHIFTING AND RESUME MY SPEED. BUT THE TACHOMETER CONTINUED TO READ "0". *TR

Power Train
Filed Feb 24, 201120,000 milesSC

I HAVE A 2011 KIA SORENTO PURCHASED NEW. ON SATURDAY, FEBRUARY 19, 2011 WITH 20,000 MILES ON THE VEHICLE, THE CAR COMPLETELY SHUT DOWN. THE DEALERSHIP STILL HAS THE VEHICLE AND IS REPLACING THE ENTIRE TRANSMISSION. I AM CONCERNED AS THIS IS A NEW VEHICLE AND THEY CANNOT GIVE ME THE ACTUAL REASON WHY A TRANSMISSION IN A NEW VEHICLE COULD FAIL. I HAD WITH ME MY 3 YEAR OLD CHILD AND AM CONCERNED REGARDING THE OVERALL SAFETY OF THIS VEHICLE. *TR

Power Train › Automatic Transmission
Filed Feb 22, 20113,200 milesMN

WHILE DRIVING WITH CRUISE CONTROL SET AT 60 MPH AND TRANSMISSION IN THE DRIVE POSITION, THE VEHICLE SUDDENLY DOWN-SHIFTED INTO 4TH GEAR AND HELD THAT POSITION WITHOUT SHIFTING MANUALLY OR AUTOMATICALLY. THE SUDDEN SHIFTING OF THE TRANSMISSION WOULD BE SIMILAR TO REVVING AN ENGINE IN NEUTRAL AND THEN SHIFTING INTO DRIVE WITH THE RPM'S VERY HIGH AND THE SENSATION WAS A LOUD THUD/THUMP SOUNDING LIKE I JUMPED A CURB, WITH A SIMILAR SENSATION FROM THE DRIVING POSITION. I WAS ABLE TO DRIVE, BUT COULD NOT SHIFT OUT OF 4TH GEAR EVEN WHEN I STOPPED AT A SAFE LOCATION A FEW MILES UP THE ROAD. I WAS ABLE TO MANUALLY PUT THE VEHICLE IN N, R AND P. I PARKED THE VEHICLE AND TURNED OFF THE ENGINE. I WAITED 15 SECONDS, RESTARTED THE VEHICLE AND PUT IT BACK IN DRIVE. AT THIS POINT THE ENGINE RETURNED TO NORMAL OPERATION AND SHIFTED FINE. NO UNUSUAL NOISES OR CHANGES WERE NOTED. I WAS ON THE PHONE WITH THE SALES PERSON WHO SOLD US THE VEHICLE AND HE MENTIONED SOMETHING ABOUT A COMPUTER GLITCH THAT HANDLES AUTOMATIC SHIFTING. THE VEHICLE IN QUESTION HAS APPROX 3200 MILES ON IT AND THIS IS THE FIRST MAJOR CONCERN I HAVE EXPERIENCED. *TR

Power Train › Automatic Transmission
Filed Feb 18, 20115,000 milesSC

2011 KIA SORENTO. PUSH BUTTON START. INTERMITTENTLY YOU HEAR A THUD AND SOMETIMES THE ENTIRE VEHICLE JERKS FORWARD. ALSO HAVE NOTICED WHEN I TURN VEHICLE OFF A SHUTTERING NOISE COMING FROM THE RIGHT REAR SIDE CAR. VERY DISAPPOINTED WITH MILEAGE ON THIS VEHICLE ALSO. HAD TO DEALERSHIP TWICE AND THEY SAY THEY CAN NOT DUPLICATE MY COMPLAINT. *LN

Engine and Engine Cooling
Filed Feb 14, 20111,900 milesMD

I HAVE HAD THE CAR FOR ABOUT 4 MONTHS. DURING THIS TIME IT HAS 5 TIMES COMPLETELY SHUT OFF IN THE MIDDLE OF AN INTERSECTION AND ONCE WHILE I WAS CHANGING LANES IN STOP AND GO TRAFFIC. I HAVE TAKEN IT BACK TO THE DEALER TWICE AND THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM. *TR

Steering
Filed Feb 13, 201130 milesTX

VEHICLE PULLS TO THE RIGHT AND HAS SINCE DAY ONE. DEALER STATES "WE CANT DUPLICATE YOUR CONCERN", YET WHEN WE PICKED UP THE VEHICLE (FROM THE CRUISE CONTROL BREAKING, THE VEHICLE AGAIN PULLED TO THE RIGHT. WE DID NOT SAY MUCH AFTER UNTIL READING ABOUT DOZENS OF OTHER VEHICLE OWNER WHOM EXPERIENCE THE SAME PROBLEM. WHEN WILL THE NATIONAL HIGHWAY TRANSPORTATION AND SAFETY ADMINISTRATION DO SOMETHING ABOUT IT? *TR

Power Train › Automatic Transmission
Filed Feb 10, 20113,500 milesNC

TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED SHE HEARD A LOUD NOISE UNDERNEATH THE DRIVERS SEAT. THE VEHICLE THEN SHUTTERED, STALLED AND WOULDN'T ACCELERATE. THE DRIVER WAS ABLE TO KEEP DRIVING, BUT COULDN'T ACCELERATE OVER 20 MPH. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE PRESSURE CONTROL SOLENOID VALVE FAILED AND THAT THEY NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,500. THE CONSUMER STATED THE VEHICLE HAS BEEN IN THE SHOP TWO MORE TIMES SINCE FILING THE COMPLAINT. THE CONSUMER STATED THERE WAS A STRANGE NOISE COMING FROM THE VEHICLE. THE DEALER WAS CLAIMING THERE WERE DIFFERENT PROBLEMS WITH THE VEHICLE, WHICH WAS CAUSING THE NOISE. THE CONSUMER STATED THE DOORS WOULD NOT LOCK AND UNLOCK AND ALSO THE DOME LIGHT WASN'T WORKING. THE DEALER FOUND THE DOOR LOCKS WERE DISABLED AND THE DOME LIGHT CONNECTOR WAS NOT CONNECTED. UPDATED 03/30/11

Suspension
Filed Feb 8, 201114,000 milesIL

I PURCHASED A 2011 SORENTO EX IN 2/2010. I WAS TOLD AT THE TIME THAT THE STEERING, WHEN IT PULLED TO THE RIGHT, WAS NORMAL FOR THIS TYPE OF SUSPENSION. I DEALT WITH IT FOR A LONG TIME. THEN, I NOTICED ONE DAY A LOUD CLANKING NOISE COMING FROM THE BACK OF THE VEHICLE. I BROUGHT IT IN RIGHT AWAY, AND THEY TOLD ME THAT MY REAR SHOCK WENT OUT ON THE RIGHT SIDE AND THE BACK LEFTSIDE WAS ALMOST GONE AS WELL. SO, THEY ORDERED THE NEW ONES. WHILE THEY HAD MY VEHICLE FOR 5 DAYS, I ASKED THEM TO DO AN ALIGNMENT BUT TOLD ME THAT I WAS PAST 12K MILES, AND WOULDNT BE COVERED UNER WARRANTY. I CALLED KIA AFFAIRS AND THEY COVERED THE REPAIR UNDER THE WARRANTY. HOWEVER, THE PULLING (AFTER THE ALIGNMENT) IS STILL THE SAME. I ALSO MENTIONED A NOISE COMING FROM THE FRONT END ESPECIALLY WHEN BRAKING. IT IS NOT NORMAL,BUT DONT KNOW WHAT IT IS... THEY TOLD ME THERE WAS NOTHING WRONG WITH THE BRAKES. BUT, ANY PASSENGER IN MY VEHICLE HEARS IT AND SAYS SOMETHING IS WRONG. I AM WAITING FOR EITHER MY STEERING TO GO OUT OR MY BRAKES TO NOT WORK ON DAY AS I KNOW THERES AN ISSSUE. THERE IS ALSO A CLANKING NOISE WHEN STARTING THE ENGINE. WHAT COULD BE CAUSING THAT? IT SOUNDS LIKE SOMEONE NEEDS TO INVESTIGATE AND HELP CONSUMERS! PLEASE. I WILL ALSO FOLLOW UP WITH KIA AFFAIRS, BUT SOMEONE NEEDS TO INTERVENE. THE SAME ISSUES AER BEING EXPERIENCED BY MANY PEOPLE. THERE SHOULD BE A RECALL RELATING TO THE STEERING, SUSPENSION, CLUNKING ENGINE NOISE WHEN STARTING...BEFORE SOMETHING HAPPENS. THESE ARE JUST A FEW PE

Structure
Filed Feb 6, 2011914 milesCA

SITTING IN THE DRIVE WAY OPENING THE SUNROOF AND IT SHATTERED ON ME AND MY FAMILY, THE GLASS FELL ON ME AND MY WIFE. THE SEATS WERE SCRATCHED AS WELL AS THE DASH, I ALSO HAD SCRACHES ON MY FOREHEAD AS I WAS LOOKING AT THE SWITCH. THE CAR HAD APROX 400 MILES. THE DEALER FIXED THE ROOF REPLACED THE SCRATCHED PANNELS, THE CAR ALSO HAS A SLIGHT PULL TO THE RIGHT THEY SAID THEY COULDNT REPLICATE THE PROBLEM. IT TOOK APROX 12 DAYS TO GET THE CAR BACK. TWO DAYS AFTER RECIEVING THE CAR BACK WE TOOK A TRIP AND WITH 914 MILES A SMALL ROCK HIT THE WIND SHIELD AT APROX 55 TO 60 MPH AND IT CRACKED ABOUT 9 INCHES LONG. DOES KIA USE AN INFERIOR GLASS IN THERE VEHICLES AND WHY THE PULL TO THE RIGHT? *TR

Service Brakes, Hydraulic
Filed Feb 3, 2011DC

2011 KIA SORENTO. CONSUMER WRITES REGARDING PROBLEMS WITH VEHICLE WITHIN THE FIRST 2 MONTHS OF PURCHASE *TGW THE CONSUMER STATED THE STALLED WHILE DRIVING ON THE HIGHWAY. IT WOULD DOWN SHIFT UNEXPECTEDLY AND THEN JERK AND JOLT. THERE WERE TIMES WHEN THE CONSUMER APPLIED THE ACCELERATOR AND THE VEHICLE WOULD NOT RESPOND FOR A SHORT PERIOD BEFORE THE VEHICLE REVVED UP AND ACCELERATED. THE VEHICLE ALSO PULLED TO THE RIGHT AND THERE WAS A BAD GRINDING/RUBBING SOUND COMING FROM THE FRONT DRIVERS SIDE OF THE VEHICLE, ALONG WITH SPONGY BRAKES WHICH WAS A PROBLEM FROM THE START. THE CONSUMER STATED WHEN SHE STARTED THE VEHICLE, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. THE INTERIOR LIGHTS WENT OUT, THE DRIVERS SIDE WINDOW SWITCH WAS FAULTY AND THE BACK-UP CAMERA STOPPED WORKING. *JB

Power Train › Automatic Transmission
Filed Jan 24, 20114,000 milesTN

I HAVE HAD MY KIA SORENTO FOR 10 MONTHS. IT HAS BEEN BACK TO THE DEALERSHIP 4 TIMES FOR TRANSMISSION ISSUES. ON THE THIRD TIME THAT IT WENT BACK, THEY DECIDED TO PUT A NEW TRANSMISSION IN IT. IT WORKED FOR THREE MONTHS. I WAS DRIVING HOME FROM KY WHEN THE TRANSMISSION STARTED LEAKING. THIS WAS SUPPOSE TO BE A NEW TRANSMISSION. ARE THERE OTHER ISSUES WITH OTHER CARS??? *TR

Service Brakes, HydraulicCrash3 injured
Filed Jan 24, 20111,500 milesWV

ON JAN 12,2011 I WAS COMING DOWN MY DRIVEWAY. I TRIED TO APPLY BRAKES AND IT FELT LIKE THEY WEREN'T WORKING. THE DRIVEWAY WAS ICE COVERED SO I JUST THOUGHT IT WAS THE ICY ROADS. THE CAR WOULD NOT SLOW DOWN OR STOP. THE CAR WAS SLIDING TOWARDS THE EDGE OF THE HILL, I TURNED THE STEERING WHEEL TO TRY TO AVOID GOING OVER THE HILL AND THE TAIL OF THE CAR WENT OVER AND THEN WE ROLLED. IT ROLLED PROBABLY TWICE AND CAME TO REST ON ITS TOP. THIS WAS THE SECOND TIME THAT I HAD FELT THAT THE BRAKES WERE NOT WORKING PROPERLY. AFTER THE WRECK I SAW THERE WAS A RECALL ON THIS CAR AND THEN I THOUGHT, MAYBE IT WASN'T MY IMAGINATION AFTER ALL. *TR

Vehicle Speed Control
Filed Jan 23, 201116,347 milesTX

AFTER COMPLETEING THE SECOND NHTSA COMPLAINT #10377110 LAST EVENING ON OUR 2011 KIA SORENTO, MY SPOUSE CAME HOME FROM DRIVING THE 2011 KIA SORENTO (WITH TWO PREVIOUS TRANSMISSION COMPLAINTS) AND INFORMED MYSELF THE VEHICLE NOW ACCELERATES ON ITS OWN!!! MY SPOUSE STATED "THE ENGINE STARTED REVING ALL BY ITSELF" SO I HIT THE BRAKES. SHE STATED THE VEHICLE'S BRAKES DID IN FACT STOP THE VEHICLE AND SHE WAS ABLE TO DRIVE HOME SAFELY WITH NO FURTHER INCIDENCE. PLEASE DO SOMETHING ABOUT THE KIA SORENTO BEFORE SOMEONE IS HURT. WE WILL NO LONGER DRIVE THE VEHICLE FOR ANY REASON. *LN

Unknown or Other
Filed Jan 23, 2011145 milesOR

WHEN TAKEN TO A SPEED OVER 35 MPH FELT A DRIFT TO THE RIGHT IN THE STEERING. WHEN TAKEN TO HIGHER SPEEDS, IT BECAME PHYSICALLY NECESSARY TO HOLD STEERING WHEEL TIGHTLY IN ORDER TO KEEP VEHICLE FROM GOING TO THE RIGHT. STEERING SEEMED EXTREMELY TIGHT AND SOMEWHAT JERKY WHEN CORNERING MAKING IT DIFFICULT TO GET A SMOOTH TURN. STEERING WHEEL DID NOT SIT STRAIGHT WHEN DRIVING STRAIGHT. FRONT WHEELS NOT POINTING AT SAME ANGLE WHEN PARKED. NOTICED ODOR AFTER DRIVING 15 MILES THAT CAN ONLY BE EXPLAINED AS A "BURNING BRAKES" ODOR. TOOK VEHICLE TO DEALER REPAIR DEPARTMENT WHERE THEY PERFORMED AN ALIGNMENT; HOWEVER, THIS DID NOT FIX THE PROBLEM AND WE WERE THEN TOLD THAT KIA WAS SAYING NEW TIRES WOULD FIX THIS KIA KNOWN ISSUE. THE TIRES WERE ORDERED AND PUT ON WITHIN THE NEXT FEW DAYS, BUT REPLACING THE TIRES DID NOT FIX THE PROBLEM. AT THIS TIME, WE WERE MADE AWARE THAT OUR LOAN HAD NOT ACTUALLY FUNDED YET, SO WE ASKED FOR A CONTRACT RECESSION DUE TO THE FACT THAT THE PROBLEM WITH THIS VEHICLE WAS A KNOWN, NON REPAIRABLE ISSUE. THE DEALERSHIP REFUSED CONTRACT RECESSION. WE WERE TOLD WE WOULD BE CONTACTED IF KIA CAME UP WITH A SOLUTION TO THIS ISSUE. WE RETURNED THE VEHICLE TO THE DEALERSHIP REPAIR SHOP 2 DAYS LATER TELLING THEM TO CALL US WHEN IT WAS FIXED. KIA CUSTOMER SERVICE CALLED 2 DAYS AFTER WE DROPPED THE VEHICLE OFF THE SECOND TIME TO LET US KNOW THAT NEW SPRINGS WERE NEEDED, HAD BEEN ORDERED, AND WOULD BE AT THE SHOP THE NEXT DAY. THAT WAS NEARLY A WEEK AGO AND WE HAVE YET TO

Power Train
Filed Jan 19, 201115,358 milesTX

AFTER COMPLETEING THE SECOND NHTSA COMPLAINT #10377110 LAST EVENING ON OUR 2011 KIA SORENTO, MY SPOUSE CAME HOME FROM DRIVING THE 2011 KIA SORENTO (WITH TWO PREVIOUS TRANSMISSION COMPLAINTS) AND INFORMED MYSELF THE VEHICLE NOW ACCELERATES ON ITS OWN!!! MY SPOUSE STATED "THE ENGINE STARTED REVING ALL BY ITSELF" SO I HIT THE BRAKES. SHE STATED THE VEHICLE'S BRAKES DID IN FACT STOP THE VEHICLE AND SHE WAS ABLE TO DRIVE HOME SAFELY WITH NO FURTHER INCIDENCE. PLEASE DO SOMETHING ABOUT THE KIA SORENTO BEFORE SOMEONE IS HURT. WE WILL NO LONGER DRIVE THE VEHICLE FOR ANY REASON. *TR

Power Train › Automatic Transmission
Filed Jan 18, 201115,345 milesTX

RECEIVED OUR "REPAIRED" 2011 KIA SORENTO BACK, AFTER 6 WEEKS OF BEING WITHOUT IT FROM PREVIOUS TRANSMISSION FAILURE, ON 29 DEC 2010. THE VEHICLE SMELLED AS THOUGH IT WERE HOT ON DRIVE HOME FROM DEALERSHIP. THE NEXT MORNING 30 DEC 2010, WITH THE VEHICLE RUNNING AND WHILE AT AN INTERSECTION, I PUT THE VEHICLE IN DRIVE BUT NOTHING HAPPENED EXCEPT A GRINDING NOISE. I MOVED THE SHIFT UP AND DOWN FOR SEVERAL SECONDS AND EVEN TRIED TURNING THE VEHICLE ON AND OFF TO NO AVAIL. FINALLY AFTER SEVERAL SECONDS, I MOVED THE SHIFTER INTO DRIVE AND THE GRINDING DID NOT OCCUR AND THE VEHICLE TOOK OFF. THE INCIDENT OCCURRED, AS DID THE INITIAL FAILURE 6 WEEKS AGO, AT AN INTERSECTION WHEREBY I COULD HAVE BEEN INJURED. THE VEHICLE NOW, AT RANDOM, REPEATS THE SAME SCENARIO. *TR

Power Train › Automatic Transmission
Filed Jan 17, 201121,768 milesNJ

TRANSMISSION ON MY 2011 KIA SORENTO WENT WHEN I WAS EXITING A ROADWAY. CAR JUST WOULDN'T MOVE FORWARD ANYMORE. ENGINE WAS STILL RUNNING. *TR

Exterior Lighting
Filed Jan 12, 2011PA

THE DASHBOARD GAGES ARE LIGHED ALL THE TIME IN MY VEHICLE. THIS CREATES A SAFETY PROBLEM AS DUSK APPROACHES. BECAUSE THE DASHBOARD LIGHTS ARE CLEARLY VISIBLE AT ALL TIMES THERE IS NO CLEAR VISUAL CUE TO TURN ON THE HEAD LIGHTS. IN MY OPINION THE SIMPLE FIX IS TO DESIGN THE DASHBOARD GAGES SO THEY ARE VISIBLE DURING THE DAY WITH OUT, OR WITH MINIMAL, LIGHTING SO THAT AS DAYLIGHT WANES THE DASH BECOMES MORE DIFFICULT TO SEE THEREBY PROVIDING THE DRIVER WITH A VISUAL QUE TO TURN ON THE VEHICLE'S LIGHTS. I HAVE NOTICED OTHER VEHICLE MAKES BEING OPERATED WITH THE HEADLIGHTS OFF BUT THE DASHBOARD WELL ILLUMINATED (WHILE BEING PASSED ON THE HIGHWAY) IN LOW LIGHT CONDITIONS.

Suspension
Filed Jan 9, 20113,000 milesTX

FRONT STRUT FAILURE AT 3K MILES. CAR RANDOMLY HAS A LOUD METALLIC CLUNK SOUND WHEN STARTING, SOMETIMES THE CAR WILL SURGE/JUMP FORWARD WHEN STARTING (WHILE THE CAR IS IN PARK, PARKING BRAKE ON AND FOOT ON BRAKE). THE TRANSMISSION SHIFTER GETS STUCK IN PARK AND DOES NOT RELEASE, WITH GREAT EFFORT RELEASING FROM PARK(CAR MADE LOUD METALLIC CLANK SOUND AND SURGED/JUMPED IN REVERSE). I'M AFRAID TO PARK TOO CLOSE TO ANOTHER CAR BECAUSE STARTING CAR CAN CAUSE COLLISION. WHEN THE TRANSMISSION IS STUCK THE BRAKES DEPRESS TO FLOOR OF CAR. SINCE DAY ONE THE CAR HAS PULLED TO THE RIGHT, AFTER STRUT REPLACEMENT THE PROBLEM IS WORSE (THE FASTER THE SPEED THE HARDER IT IS TO STEER STRAIGHT).

Suspension
Filed Jan 6, 2011150 milesVA

I RECENTLY PURCHASED A 2011 KIA SORENTO 4 CYL. AND JUST AFTER ONE DAY OF OWNERSHIP NOTICED THAT THE CAR WAS PULLING TO THE RIGHT. I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP WITH ONLY 150 MILES ON IT. THEY SAID IT WAS THE ALIGNMENT AND DID A TEST ON IT AND AFTER THE TEST THE CAR PULLED TO THE LEFT. THE STEERING WHEEL IS ALSO OFF CENTER, LIKE MANY OTHERS HAVE REPORTED. I HAVE TAKEN IT BACK ONCE MORE AND THIS TIME THEY PERFORMED A TIRE ROTATION, THIS DID NOT FIX THE PROBLEM. AFTER THREE WEEKS OF OWNERSHIP THE BRAKES HAVE STARTED TO MAKE SUBSTANTIAL NOISE AND THE SUSPENSION FEELS AND SOUNDS LIKE IT IS COMING APART. THE DEALER IS WAITING FOR KIA TECHNICIAN REPRESENTATIVE TO COME BY AND TAKE A LOOK AND REPORT ON THIS VEHICLE. *TR

Suspension › Rear
Filed Jan 4, 201113,000 milesMD

OUR 2011 KIA SORENTO HAS EXPERIENCED TWO SUSPENSION FAILURES IN THE LAST 6 OR 7 WEEKS. KIA HAS FOUND IT NECESSARY TO REPLACE THE RIGHT REAR AND LEFT REAR SHOCK ABSORBER ASSEMBLIES. *TR

Service Brakes, Hydraulic
Filed Jan 3, 20113,768 milesIA

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE SERVICE ENGINE LIGHT WAS ILLUMINATED. THE CONTACT NOTICED AN INCREASED STOPPING DISTANCE WHEN BRAKING SINCE THE ILLUMINATION OF THE WARNING LIGHT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3,768.

Service Brakes, Hydraulic
Filed Dec 17, 20109,298 milesCA

THE BRAKE PEDAL ALWAYS SEEMED TO GO DOWN A LONG DISTANCE WHEN APPYLING, BEFORE THE BRAKES STARTED TO WORK.. I HAD THE DEALER CHECK. THE MASTER CYLINDER WAS REPLACED. THE NEXT MORNING, AT HOME, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR!. WITHIN THE NEXT 3 WEEKS, THE DEALER HAD 2 MORE MASTER CYLINDERS AND THE ABS REPLACED. CORPORATE TECH WAS SENT TO CHECK BRAKE SYSTEM. EVERYTHING WAS TO SPEC AND OK. THE BRAKES WORK OK, BUT THAT "SOFT" BRAKE PEDAL FEEL STILL EXISTS.

Engine and Engine CoolingFire
Filed Dec 15, 20102,000 milesCA

TL*THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT STATED THAT THE AIR CONDITIONER SHUT OFF WITHOUT WARNING, CAUSING THE VEHICLE TO MAKE A GRINDING NOISE, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE DEALER WAS NOTIFIED WHO AND ADVISED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 2000.

Service Brakes, Hydraulic
Filed Dec 12, 20103,000 milesIL

KIA SORENTO 2011, 2WD 2.4 L ENGINE. THE BRAKES ON TWO OCCASIONS BEGAN TO RUMBLE AND PUSH BACK ON THE FOOT MAKING IT VERY DIFFICULT TO APPLY THE BRAKES. NO CRASH OCCURRED BUT WE WERE TRAVELING AT AROUND 15MPH DURING THE FIRST INCIDENT AND 20MPH IN THE SECOND INCIDENT.

Steering
Filed Nov 29, 2010450 milesFL

TL*THE CONTACT OWNS A 2011 KIA SORENTO SX. WHILE DRIVING 25 MPH, THE VEHICLE PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS BEING SERVICE (SERVICE DETAILS UNKNOWN). THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WERE AWARE OF THE PROBLEM AND TOOK A COMPLAINT. THE FAILURE MILEAGE WAS 450. UPDATED 02/10/11 *BF UPDATED 11/30/2011 *LN

Power Train › Automatic Transmission
Filed Nov 29, 201015,347 milesTX

TRANSMISSION AND DRIVESHAFT BROKE 21 NOV 2010 BARELY MAKING IT ACROSS BUSY INTERSECTION. VEHICLE IS 2011 KIA SORENTO. PURCHASED IN FEBRUARY 2010 (IN TEXAS), KIA SORENTO BROKE DOWN OUT OF STATE (FT. BRAGG, NC) THANKSGIVING WEEK 2010. KIA HAD VEHICLE TOWED TO NEAREST DEALER - A+. KIA PROVIDED RENTAL IMMEDIATELY - A+. KIA DEALERSHIP REPORTED TRANSMISSION AND DRIVESHAFT WOULD NEED TO BE REPLACED. (VEHICLE STARTED BUT WOULD NOT MOVE AND MADE GRINDING NOISE). KIA NOW STATES "WE DO NOT HAVE A FOLLOWBACK POLICY" MEANING I'M SUPPOSED TO PAY FOR VEHICLE TO BE RETURNED FROM NEAR FT. BRAGG NC TO WHERE I RESIDE IN TEXAS - F. ANY ONE KNOW THE LAW? I HAVE OWNED 7 KIA'S INCLUDING THIS ONE, YOU WOULD THINK KIA WOULD REWARD SUCH LOYALTY? *TR

Visibility › Power Window Devices and Controls
Filed Nov 27, 20103,080 milesHI

2011 KIA SORENTO DRIVER SIDE WINDOW STOPPED WORKING INSTANTLY WITHOUT WARNING. WINDOW IS ROLLED DOWN, NO INDICATIONS OF IT GOING BAD. BOUGHT IN MARCH 2010, WENT OUT NOV 26, 2010 IN PARKING LOT. NO ADVERSE WEATHER, NO ADVERSE DRIVING. BARELY ROLL WINDOWS DOWN WHILE HAD IT. BOUGHT BRAND NEW. NO ACCIDENTS OR DAMAGES TO VEHICLE AREA. *TR

Steering
Filed Nov 20, 201010,400 milesTX

PURCHASE USED 2011 KIA SORENTO WITH LESS THAN 12,000 MILES FROM DEALERSHIP. CAR WAS MAKING LOUD NOISES 2 DAYS AFTER PURCHASE IN THE FRONT OF THE VEHICLE. TOOK IT IN IT WAS THE POWER STEERING PUMP WHICH NEEDED TO BE REPLACED. AFTER IT'S REPLACEMENT LESS THAN A WEEK LATER THE PROBLEM STARTED UP AGAIN. DEALERSHIP SAID IT WASN'T BLEED PROPERLY AND HAD AIR IN THE SYSTEM. AFTER THEY BLEED THE PUMP THE NOISE STARTS UP NEXT DAY. NOW THEY HAVE TWO REPLACE THE PUMP AGAIN. HOWEVER THEY DON'T HAVE THE PART IN STOCK. AFTER DRIVING AROUND FOR A WEEK WAITING FOR THE PART TO ARRIVE THE CAR HAS BEEN PULLING WHEN I DRIVE AND THE WHEEL SEEMS STUCK WHEN I TRY TO TURN. I FEEL IT'S EXTREMELY UNSAFE AND FEEL THEY SHOULD HAVE KEPT THE CAR UNTIL THE PART ARRIVED. *TR

Visibility › Sun/Moon Roof Assembly
Filed Nov 19, 20108,800 milesNC

MY 2011 KIA SORENTO'S REAR SUNROOF SHATTERED. I WENT TO OPEN THE MAIN SUNROOF IT SHUTTERED THEN I HEARD A POP. THE ENTIRE REAR SECTION SHATTERED I WAS LESS THAN A MILE FROM A LOCAL KIA DEALERSHIP (PINEHURST KIA) I LEFT THE CAR WITH THE SERVICE DEPT I WAS CONTACTED LATER THAT FROM THE DEALERSHIP I WAS TOLD THAT GLASS WAS NOT COVERED AND THAT THEY FELT THAT NOTHING WAS WRONG WITH THERE PRODUCT. I CONTACTED KIA DIRECTLY AND WAS TOLD GLASS WAS COVERED THEN I WAS CALLED BACK FROM KIA STATING THAT THE REPAIR WOULD NOT BE WARRANTY $1280.00 WAS THE COST FOR REPAIRS> I WAS ADVISED BY THE SERVICE DIRECTOR THAT THE PROPER REPAIR WOULD INCLUDE GLASS REPLACEMENT AND I SHOULD REPLACE THE FRAME HOUSING. I FOUND OTHER CASES OF THIS SAME PROBLEM WITH THE REAR SUNROOF GLASS SHATTERING AT LEAST NOBODY'S BEEN HURT YET. IS KIA WAITING FOR SOMEONE TO BE INJURED BEFORE ADDRESSING THIS PROBLEM? *TR

Unknown or Other
Filed Nov 11, 2010485 milesTX

7/21/10 PURCHASED KIA SORRENTO EX FWD FROM MORITZ 110 NE LOOP 820 HURST, TX 7/22 NOTICED ENGINE HESITATED SEVERAL TIMES WHILE DRIVING SUFFICIENT THAT CARS PULLED AROUND ME. CONTACTED JERRY SIMPSON AND JIM CARTWRIGHT SERVICE MANAGER 7/26 TOOK SORRENTO BACK AND TO MORITZ AND RODE WITH JIM CARTWRIGHT THROUGH RESIDENTIAL NEIGHBORHOODS. CAR EXHIBITED NO HESITATION 8/2 HAVE DRIVEN SORRENTO TO OKLAHOMA TWICE AND AROUND RESIDENTIAL AREAS IN THE METROPLEX AND NOTICED A SLIGHT HESITATION. 11/8 WHILE IN 8:OOAM BUMPER TO BUMPER TRAFFIC EAST BOUND ON HWY 820 IN FORT WORTH,TX AT A SLOW 15MPH (EST) ENGINE CHUGGED DOWN AND THEN CAUGHT AND THEN DIED COMPLETELY AND CAR HAD TO BE PUSHED OUT OF WAY. WAS ABLE TO RESTART AND MAKE IT TO DOCTORS APPOINTMENT THEN TOOK THE SORRENTO BACK TO MORITZ KIA WHERE WE BOUGHT IT AND TOLD THEM I WANTED IT FIXED 11/11 NOT HAVING HEARD FROM MORITZ KIA I CALLED THEM AND ASKED THAT THEY DOUCUMENT WHAT THE FOUND AND WE WERE GOING TO PICK UP THE SORRENTO. WHICH WE DID

Service Brakes, Hydraulic
Filed Nov 2, 20109,338 milesCA

MY 2011 KIA SORENTO EX V6 AWD WAS BROUGHT IN TO A KIA DEALER 15 DAYS AGO TO CHECK ON THE BRAKES, WHICH SEEMED TO HAVE A LONGER THAN NORMAL "PLAY" BEFORE ENGAGING. THE MECHANIC AT THE DEALERSHIP AGREED AND REPLACED THE MASTER CYLINDER. AFTER I BROUGHT IT HOME, THE NEXT MORNING THE PEDAL ALMOST WENT ALL THE WAY TO THE FLOOR! IT SEEMED TO HAVE AIR IN THE SYSTEM AFTER I PUMPED THE PEDAL. I BROUGHT IT BACK TO THE DEALER WHERE THEY AGAIN REPLACED THE MASTER CYLINDER. (I PERSONALLY THINK THEY PUT IN A REBUILD KIT THE FIRST TIME). THE MECHANIC TRIED MECHANICAL AND MANUAL METHODS TO GET ALL THE AIR OUT WITH NO SUCCESS. THEY AGAIN REPLACED THE MASTER CYLINDER, AGAIN WITH NO SUCCESS. THEY THEN REPLACED THE ABS MODULE, AGAIN IT DID NOT SOLVE THE PROBLEM. THEY ARE SENDING OUT A KIA ENGINEER TO SEE IF PROBLEM CAN BE RESOLVED. HE WILL ARRIVE MONDAY NOV 8! THE SUV IS STILL AT THE DEALERSHIP, WHICH WILL BE A TOTAL OF 21 DAYS! HAVE THERE BEEN ANY OTHER INCIDENTS OF THIS PROBLEM? *TR

Engine and Engine Cooling
Filed Oct 5, 201065 milesTX

TL*THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE CONTACT STARTED THE IGNITION,THERE WAS A LOUD CLANKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE "TIRE PRESSURE" WARNING INDICATOR BEGAN TO FLASH FOR FORTY- FIVE TO FIFTY SECONDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE CLANKING NOISE CONTINUED TO OCCUR INTERMITTENTLY. THE FAILURE MILEAGE WAS APPROXIMATELY 65.

Vehicle Speed Control
Filed Oct 4, 201014 milesCA

TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY LUNGE FORWARD WHEN STARTED. THE CONTACT STATED THAT THE VEHICLE HAS A KEYLESS START AND THE FAILURE WOULD OCCUR EVEN WHILE SITTING WITH THE BRAKES DEPRESSED. THE FAILURE PROGRESSED AND BECAME MORE FREQUENT OVER TIME. THE VEHICLE WAS IN THE PROCESS OF BEING INSPECTED FOR THE FAILURE. THE FAILURE MILEAGE WAS 14 AND THE CURRENT MILEAGE WAS 2,100.

Engine and Engine Cooling › Engine
Filed Sep 16, 20105,100 milesMO

TOOK DELIVERY OF A 2011, KIA SORENTO LX, WITH 2.4L ENGINE, ON 4/22/10. DURING THE NEXT 3.5 MONTHS AND 4,800 MILES, THIS VEHICLE HAS EXPERIENCED THE FOLLOWING SAFETY ISSUE SEVEN TIMES, TWO OF WHICH A COLLISION WAS NARROWLY AVOIDED. WHEN PRESSING ON THE ACCELERATOR, FROM IT'S DEFAULT POSITION, THE ENGINE REMAINS AT IDLE SPEED FOR APPROXIMATELY 1.5 SECONDS BEFORE ACCELERATING RAPIDLY, PROPORTIONATE TO THE THEN THROTTLE POSITION. DURING THIS LAG, THE ACCELERATOR PEDAL WAS HELD IN THE POSITION REPRESENTING THE APPROPRIATE AMOUNT OF ACCELERATION UNDER NORMAL DRIVING CONDITIONS. THIS HESITATION OCCURS UNEXPECTEDLY, SEVERELY IMPACTING NORMAL JUDGMENT AND DRIVING REACTIONS. THIS HAS OCCURRED ON FLAT PAVEMENT, SLIGHT INCLINE OR DECLINE, FROM A STOP, PULLING OUT INTO TRAFFIC, OR WHILE TRAVELING 35 TO 40 MPH ATTEMPTING TO MERGE INTO TRAFFIC. IT WENT IN FOR SERVICE AT A KIA DEALERSHIP THE DAY AFTER THIS PROBLEM OCCURRED TWICE IN ONE TRIP, ALMOST RESULTING IN AN ACCIDENT. THE VEHICLE HAS CURRENTLY BEEN IN THE SHOP FOR ONE WEEK. AFTER ONE DAY, THE DEALER COULD NOT DUPLICATE THE PROBLEM AND KIA HAD NO RESOLUTION, THEREFORE BOTH PARTIES OFFERED TO RETURN THE VEHICLE. OTHERS HAVE REPORTED THIS PROBLEM ON THE INTERNET. OUR INCIDENT WAS REPORTED TO KIA. THE RESULTANT CASE HAS BEEN ESCALATED THROUGH KIA'S SYSTEM, AND WE ARE NOW WAITING FOR FURTHER COMMUNICATION. THE SAFETY OF THIS VEHICLE IS IN QUESTION...OUR CONFIDENCE IN THIS VEHICLE HAS BEEN SHAKEN. CURRENTLY, MY WIFE AND I WILL NOT DRIVE THIS

Power Train › Automatic Transmission
Filed Sep 15, 2010IN

OWN 2011 SORENTO EX V6 - SIMILAR COMPLAINT AS ANOTHER WHEN USING PUSHBUTTON START EVERY 4 OR 5 STARTS A LOUD CLUNKING AND ENGINE TORQUE OR TRANSMISSION IS EXPERIENCED. ALSO NOTED A CONTINUING OSCILLATING "HUM" COMING FROM THE REAR WHEEL AREA - VERY NOTICEABLE ON SOMEWHAT SMOOTHER ROADS. NOT DUE TO ROADS SINCE I HAVE TRIED OTHER ROADS TO RULE OUT A PARTICULAR ROAD. IT'S FROM THE CAR AND NOT THE ROAD. IT NEVER GOES AWAY. *TR

Suspension › Front
Filed Aug 25, 20102,800 milesCA

CLUNKING NOISE COMING FROM RIGHT FRONT OF CAR WHEN GOING OVER SMALL BUMPS. SEEMS LIKE SOMETHING IS LOOSE AND BANGING AROUND. CAR IS CURRENTLY AT THE DEALER WITH NUMEROUS PROBLEMS. I WILL LIST MORE LATER. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Kia Sorento → · Every Sorento year → · How the figures are calculated →