2011 Kia Sorento complaints

I PURCHASED A BRAND NEW 2011 KIA SORENTO FROM KIA. I WAS DRIVING ON THE HIGHWAY WITH MY FAMILY AND SUDDENLY I FELT LIKE I HIT A BRICK WALL AND A MY SORENTO RPM GUAGE JUMPED TO 6000 RPM. I PULLED OVER AND LOOKED UNDER THE HOOD FOR ANY VISUAL DAMAGE WHICH I COULD NOT FIND, I THEN PROCEEDED TO PUT THE CAR IN DRIVE AND I NOTICED THE CAR WOULD NOT SHIFT FROM 1ST GEAR. AGAIN I WAS ON THE HIGHWAY WITH MY I YEAR OLD. I CALLED ROADSIDE ASSISTANT FOR THE 1ST TIME IN MY LIFE AFTER OWNING OVER 20 NEW CARS. MY CAR WAS TOWED AND MY FAMILY WAS STUCK OUT OF TOWN WITH NO VEHICLE FOR TWO DAYS. THE DEALER LOOKED AT MY CAR AND SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM. OF COURSE NOT! I CALL KIA CORP AND THE JUST TOOK MY NAME AND PROVIDED ME WITH A CASE #. WHAT ABOUT BEING STRAINDED WITHOUT A CAR FOR 2 DAY AND LUCKLY I HAD FAMILY NEAR BY FOR A PLACE TO STAY. I RECEIVED A CALL FROM THE DEALERSHIP INFORMING ME THAT KIA HAD ISSUED A TRANSMISSION SOFTWARE UPGRADE, SO AFTER THE UPDATE MY CAR WAS DRIVING LIKE NEW AGAIN. THAT'S WHEN I NOTICED ABOUT 2 WEEKS LATER ON MY WAY TO WORK I FELT THAT SAME FEELING LIKE HITTING A BRICK WALL. THE DEALER STILL HAS NOT ADDRESSED THE CONCERN AND THEIR ONLY SOLUTION IS A SOFTWARE UPDATE. THIS WILL BE MY SECOND KIA THAT I HAVE OWNED AND THE LAST!!!! 6YR 100,000WARRANTY IS NOT WORTH THE DRAMA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

2011 KIA SORENTO SX STEERING CONSTANTLY WANDERS YOU THE RIGHT, NO REPAIR. WANDERS OFF ROAD IF I DON'T CATCH IT WANDERING. *TR

MY KIA SORENTO 2011 MANUAL TRANSMISSION IS JERKING WHILE WE DRIVING OR COMING OUT OF A FULL STOP BUT THIS IS RANDOM, SHES BEEN AT THE DEALER ON 4 OCASIONS BUT THEY CAN NOT FIGURE OUT WHATS WRONG, THE COMPUTER DID NOT ADVISE OF ANY PROBLEM SO WE CONTINUE USING THE CAR AND MAKE NOTES OF WHEN IT HAPPENS THE DEALER TOLD US WHEN IT HAPPEND MORE OFTEN THEN TAKE HER BACK, SO IF ANYBODY HAS AN IDEA OF WHAT IT CAN BE WE WOULD LIKE TO HEAR FROM YOU, THANKS. *KB

AFTER THE FIRST DEALER OIL CHANGE I BEGAN GETTING LIFTER NOISE ON ENGINE START UP THAT WOULD LAST FOR MINUTES. THE PROBLEM HAS GOTTEN WORSE. DEALER REFUSES TO AKNOWLEDGE THE PROBLEM AND NOW I HAVE PUT A NON-OP ON MY BRAND NEW 2011 SORENTO BECAUSE OF THIS PROBLEM. TRIED TO GET THIS RESOLVED WITH A LAWYER AND THE COMPANY REFUSED TO TAKE THE CAR BACK. I HAVE BEEN FORCED TO RETAIN A LEMON LAW ATTORNEY TO GET THIS RESOLVED. KIA MOTORS DOES NOT STAND BEHIND THEIR WARRANTY. MY CAR WAS IN AND OUT OF DIFFERENT DEALERSHIPS WITH AN ARRAY OF PROBLEMS. THE INTERIOR CLOTH AROUND THE REAR HATCH IS COMING APART AND THE CAR WAS IN THE SHOP 3 TIMES FOR IT AND IT WAS NEVER FIXED. THE LAST DEALER SAID THAT THEY HAVE TO GET "SPECIAL PERMISSION" TO FIX THIS EVEN THOUGH THE CAR IS UNDER FACTORY WARRANTY. THE BRAKES ARE GETTING VERY SPONGY,AND THEY ARE STILL NOT FIXED. THE CAR HAS BEEN IN THE SHOP FOR OVER 70 DAYS ON AND OFF WITH MOST OF MY COMPLAINTS BEING IGNORED. ONE OF MY ORIGINAL COMPLAINTS WAS A GLARE OFF THE INSTRUMENT CLUSTER THAT BLINDS THE DRIVER ON SUNNY DAYS. I ALMOST HIT ANOTHER CAR WHEN I WAS MOMENTARILY BLINDED BY THE "CHROME RINGS" AROUND THE CLUSTER WHILE FLASHED IN THE EYES AS I WAS GOING AROUND A CURVE. THEY SAID THAT THEY COULD NOT CORRECT THIS PROBLEM BECAUSE IT WAS AN "ENGINEERING" PROBLEM. THE BLUETOOTH STILL DOES NOT WORK CORRECTLY,AND I AM STILL GETTING WARNING LIGHTS THAT GO ON AND OFF,INCLUDING LOW TIRE PRESSURE (WHEN THE TIRES ARE FINE) AS WELL AS AN EMISSIONS LIGHT AND A

I HAVE A 2011 KIA SORENTO. ON SEVERAL OCCASIONS THE "PUSH BUTTON START" WOULD NOT START. ONCE, IT STARTED I TOOK THE CAR INTO THE SERVICE DEPARTMENT. BUT, THEY COULD NOT FIND ANY PROBLEMS. THE PROBLEM SEEMS TO BE HAPPENING MORE OFTEN. TODAY AFTER SEVERAL HOURS IT STILL WILL NOT START. I WILL HAVE TO HAVE IT TOWED IN THE MORNING AND DEAL WITH THE SAME ISSUE AGAIN. ALSO ON SEVERAL OCCASIONSI WAS UNABLE TO TAKE MY CAR OUT OF DRIVE AND PUT IT IN PARK. I HAD TO PUT MY EMERGENCY BRAKE ON AND SHUT OFF THE CAR AND RESTART IT. *TR

AUTOMATIC TRANSMISSION SLIPS ON SHOW UPSHIFTS, INTERMITTENTLY. BEGAN @ 3500 MILES. CHECK ENGINE LIGHT CAME ON. CODE INITIALLY READ AS "TRANSMISSION TEMP LIGHT FLUID". DEALER RESET CODE, COULD NOT DUPLICATE PROBLEM. CHECK ENGINE LIGHT RECURRED WITH SAME CODE FOR "TRANSMISSION FLUID TEMPERATURE SENSOR". CONTINUED INTERMITTENT PROBLEMS WITH SLUGGISH UPSTARTS AT LOW SPEEDS AND HARD SHIFTS INTO GEAR. INTERMITTENT PROBLEMS WITH CHECK ENGINE LIGHT DISPLAYING FOR 24 HOURS AND THEN DISAPPEARING WITHOUT STORING CODE. DEALER REPLACING TRANSMISSION @ 4800 MILES

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO PULL INTO THE RIGHT DIRECTION WITHOUT INTENT. THE FAILURE WAS CONSISTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS FOR THE SAME FAILURE. THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 550.

TRANSMISSION BROKEN FOR 4TH TIME. VEHICLE TOWED FOR 4TH TIME. ONE NEW TRANSMISSION INSTALLED IN NOV 2010. ON 04 AUG 2011, WHILE AT BANK, MULTIPLE WARNING LIGHTS CAME ON AND VEHICLE, WITH MY SPOUSE, A US NAVAL VETERAN AND (DISABLED), WHEN SHE COULD NOT PUT VEHICLE IN PARK, NEUTRAL, OR REVERSE. AS SHE SAT CRYING FOR THE 4TH TIME THE VEHICLE HAS LET HER DOWN, SHE GOT THE ATTENTION OF 2 WOMEN WHOM CAME OVER AND NOTED THE PROBLEMS AND TOOK PHOTOS FOR WHEN THE DEALERSHIP "CROWN KIA" IN TYLER TEXAS SAYS "WE CANT DUPLICATE YOUR CONCERN." WE ARE NOW WRITING OUR SECOND DEMAND LETTER AND WILL TAKE KIA TO CIRCUIT COURT TO GET OUR MONEY BACK AND GET AWAY FROM THIS DANGEROUS VEHICLE THAT HAS LEFT MY WIFE STRANDED FOR THE 4TH AND LAST TIME DUE TO GROSS NEGLEGENCE AND VIOLATION OF THE MAGNUSSON MOSS WARANTY ACT AND THE STATE OF TEXAS LEMON LAWS. THE CRUISE CONTROL HAS BROKEN 3 TIMES AND IS STILL BROKEN. THE VEHICLE HAS PULLED TO THE RIGHT SINCE PURCHASE. THE KIA SORENTO HAS LEFT MY SPOUSE STRANDED ON MULTIPLE OCCASIONS INCLUDING AN OUT OF STATE TRIP TO FT. BRAGG NC WHILE ATTEMPTING TO VISIT ACTIVE DUTY SON HOME FROM IRAQ. AND THE ICING FOR ALL POTENTIAL/FUTURE KIA OWNERS, THIS IS OUR 7TH KIA. YES, THIS IS HOW KIA REWARDS CUSTOMER LOYALTY. *TT

I WAS ON VACATION FROM FL AND NEAR SAVANNAH, GEORGIA MY TIRE WENT FLAT. I WENT TO A KIA DEALER IN SAVANNAH. THEY TOLD ME THE TIRE COULD NOT BE REPAIRED AND THERE WAS NO WARRANTY EVEN THO THE TIRE ONLY HAD 21K MILES ON IT. I PURCHASED A NEW TIRE($192). APPROX 700 TIREMILES LATER THE NEW TIRE WENT FLAT. I WENT TO ANOTHER KIA DEALER, THEY TOLD ME I NEEDED A NEW TIRE($174) AND THERE WAS NO WARRANTY, THEY ALSO SAID THEY DIDNT SEE ANY ROAD HAZARD DAMAGE. KIA REFUSED TO HELP AND REFERRED ME TO KUMHO TIRES. KUMHO BLAMED THE DEALERSHIPS FOR NOT FOLLOWING PROPER PROCEDURES. THE DEALERSHIPS REFERRED ME BACK TO KIA. *TT

A COUPLE OF MONTHS AGO I TOOK MY 2011 KIA SORENTO IN BECAUSE I FELT SOMETHING WAS WRONG WITH THE TRANSMISSION. WHEN I DRIVE IT, IT FEELS LIKE IT IS NOT SHIFTING PROPERLY. THE RPM'S WOULD GO UP TOO HIGH BEFORE IT WOULD SHIFT GEARS. IT IS AN AUTOMATIC. THEY SAID THEY DROVE IT BUT DID NOT FEEL ANYTHING AND GAVE IT BACK TO ME. TODAY I DROVE IT AND WHEN I WENT TO PUT IT IN PARK IT WOULD NOT GO BEYOND NEUTRAL. I IMMEDIATELY CALLED THE DEALERSHIP AND TOOK IT IN. THEY WERE VERY VAGUE ABOUT WHAT IT COULD BE AND JUST SAID THEY HAVE HAD SEVERAL COME IN WITH THIS PROBLEM. IT CONCERNS ME THAT MY TRANSMISSION IS GOING OUT. I SEE WHERE THERE HAVE BEEN INVESTIGATIONS INTO THE 2011 KIA SORENTOS FOR TRANSMISSION FAILURE. HAVE YOU ENCOUNTERED ANY HAVING THE PROBLEM OF BEING ABLE TO SHIFT OUT OF DRIVE? *TR

BOUGHT NEW 2011 KIA SORENTO IN FEBRUARY AND HAVE 11,000 MILES ON IT. I HAVE TAKEN IT IN SEVERAL TIMES FOR THE PUSH TO START TAKING A BIT TO START. IT SEEMS AS IF SOMETIMES IT IS NOT GOING TO START. TOOK IT IN AT 8000 MILES AND THEY SAID IT WAS A BRAKE SENSOR AND THE PART WAS ON BACK ORDER. JUST GOT THAT FIXED WITH 11,000 MILES ON IT. TOOK KIA IN THIS WEEK FOR A NOISE IN THE FRONT WHEEL BECAUSE IT SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF. PROBLEM WAS NOT FIXED. SAID KIA WAS WORKING TO RESOLVE ISSUE WITH BRAKE PAD BUT THAT IT WAS SAFE FOR ME TO DRIVE AND THAT NOTHING WOULD HAPPEN. NOT TO HAPPY ABOUT MY SERVICE NOT GETTING TAKING CARE OF WHEN I TAKE IT IN. APPARENTLY THEY NEED TO JUST REPLACE OUR CARS IF THEY CAN'T FIX IT. I DON'T APPRECIATE BUYING A $27,000 CAR AND BEING TOLD THAT THEY ARE WORKING ON A SOLUTION. VERY DISAPPOINTED IN MY NEW KIA ALREADY HAVING ALL THESE PROBLEMS AND ONLY 11,000 MILES ON IT. *KB

VEHICLE HAS 5000 MILES ON IT AND IT IS VERY WELL CARED FOR AND GARAGE KEPT. THE STEERING WHEEL COATING BEGAN TO PEEL, WHICH LEADS TO HANDS SLIPPING ON THE WHEEL AND THE LAYERS CONTINUE TO PEEL. NOTE: THIS INVOLVES A KIA SPORTAGE. THE KIA CHOICES DO NOT ALLOW FOR THIS MODEL. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE ESC AND DBC LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT APPLIED THE BRAKES AND THE VEHICLE SURGED FORWARD UNTIL CRASHING INTO A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUFFERED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS PENDING AN INVESTIGATION. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT AN ENGINEER WOULD BE SENT TO EXAMINE THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

WHILE DRIVING ON HIGHWAY APPROXIMATELY 75 MPH, CAR SUDDENLY JOLTED LIKE I HIT SOMETHING. IT JERKED VERY HARD AND DECELARATED. THE RPMS ALSO WENT UP MUCH HIGHER LIKE IT SHIFTED TO A LOWER GEAR. PULLED ONTO SHOULDER OF ROAD AND TURNED CAR OFF. SAME THING HAPPENED 2 DAYS PRIOR WHILE CRUISE CONTROL WAS SET AT 71 MPH. FIRST TIME, WAS ABLE TO RESTART CAR AND CONTINUE THE 20 MILE DRIVE TO WORK. TODAY, CAR WOULD NOT RESTART AND HAD TO HAVE TOWED. WHEN ARRIVED AT DEALERSHIP, CAR STARTED WITHOUT ISSUES. SERVICE MANAGER SAID THEY HOOKED UP THE DIAGNOSTIC COMPUTER AND THERE WERE NO PROBLEMS WITH CAR. THE TECHNICIAN DROVE THE CAR ABOUT 30 MILES AND WAS UNABLE TO REPLICATE PROBLEM.

*ALTERED MILEAGE , * DRIVE AND EMISSIONS, CHECKED ENGINE LIGHT ON, FUEL CAP REPLACED, 2 JOURNAL PREFIXES, REPAIR KIT WIRING, BRACE ADDED FOR WIRES TO KEEP FROM TOUCHING TAIL PIPE, TRANSMISSION GEARS HAD TO BE REPLACED DUE TO MY VEHICLE NOT BEING ABLE TO SHIFT TO THE NEXT GEAR, AND GETTING STUCK IN GEARS KEEPING ME FROM BEING MOBILE IN TRAFFIC. MY WINDOWS GET STUCK IN POSITIONS ALL THE TIME WHEN LEAVING DRIVE THRU WINDOWS ETC. AND I HAVE TO PULL OVER,STOP THE CAR, TURN IT OFF AND RESTART A COUPLE OF TIMES. *ALTHOUGH SHIFT GEARS HAVE BEEN REPLACED, MY VEHICLE (WITH MY FAMILY IN IT THANK GOD AT SAFE SPEEDS) WILL NOT SHIFT/GO TO THE NEXT GEAR, BECOMING IMMOBILE. IF PARKING AT A STORE, WORK ETC. OFTEN I CAN NOT PUT MY VEHICLE INTO PARK, IT REMAINS STUCK IN DRIVE OFTEN MAKING ME LATE FOR APPOINTMENTS. MY DASHBOARD/CLUSTERS WERE REPLACED BEHIND THE STEERING WHEEL AREA DUE TO SIGNAL LIGHTS NOT WORKING. MY ODOMETER WAS REPLACED ON MY KIA SORENTO ALTERING THE ACTUAL MILEAGE (MY 'SPEEDOMETER REPLACEMENT RECORD' ON THE INSIDE WAS FILLED IN BY AN AUTHORIZED KIA DEALER). NOW WE HAVE YET ANOTHER RECALL ON MY VEHICLE FOR ADDING FRONT SPRING PROTECTION RECALL # SC091. I'M SURE I HAVE LEFT OFF A COUPLE OF REPAIRS, BUT THIS IS JUST RIDICULOUS. I BOUGHT A NEW CAR SO I COULD AVOID CONSTANT WAITING AT VEHICLE REPAIR/SERVICE DEPARTMENTS. I REALLY WISH THEY WOULD JUST REPLACE MY 2011 VEHICLE; I DO NOT WANT TO BE CUT SHORT WHEN TRADING MY VEHICLE SOME YEARS FROM NOW DUE TO AN INACCURATE ODOMETER READ

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SWITCH GEARS WHILE DRIVING 55 MPH. THE CONTACT HAD TO SHUT OFF THE ENGINE TO ALLOW THE VEHICLE TO COOL IN ORDER TO PROCEED WITH DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN IS UNAVAILABLE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 5,000.

DRIVING AT ABOUT 45 MPH, DRY, CLEAR CONDITIONS. FOR NO APPARENT REASON, HEARD A LOUD THUD AND FELT A SHARP JARRING. THERE WAS NO COLLISION, NOR DID I HIT ANYTHING IN THE ROAD. TRANSMISSION IMMEDIATELY WENT INTO SAFETY OR "LIMP" MODE. DEALER COULD NOT DIAGNOSE PROBLEM. VEHICLE RESET WHEN RESTARTED. *KB

I WAS DRIVING ON THE FREEWAY APPROXIMATELY 70 MPH WHEN I HEARD A NOISE THAT SOUNDED LIKE A GOLF BALL HITTING THE REAR PASSENGER SIDE OF THE CAR, IT WAS ACTUALLY MY TIRE POPPING. IT WENT FLAT ALMOST IMMEDIATELY. I TOOK THE FLAT IN TO BE REPAIRED AND THEY COULDN'T REPAIR IT, I HAD TO BUY NEW ONE FOR $235, KIA WOULDN'T WARRANTY IT. MY CAR ONLY HAS 5000 MILES ON IT. I DIDN'T RUN OVER ANYTHING OR HIT A POT HOLE OR CURB, IT JUST POPPED. *KB

MY 2011 KIA SORENTO EX 4 CYLINDER HAS HAD A SAFETY ISSUE WITH HESITATION UPON TAKEOFF FROM A STOP SIGN OR ANY STOP. YOU NEVER KNOW WHEN IT WILL ACCELERATE AND I AM VERY CONCERNED IT WILL CAUSE AN ACCIDENT. I HAVE TAKEN IT TO THE LOCAL DEALER MANY TIMES AS IT SHOULD BE COVERED UNDER THE BUMPER TO BUMPER WARRANTY. THEY ACT LIKE THERE IS NOT A PROBLEM, BUT THERE IS. ONE TIME THEY DID SAY IT WOULD TAKE A SOFTWARE FIX THAT KIA HAS NOT PROVIDED. I JUST WANT IT FIXED. *TR

MY 2011 KIA SORENTO IS STUCK IN THE DRIVE POSITION. THIS HAS OCCURRED ON AND OFF FOR A FEW MONTHS BUT WAS ALWAYS ABLE TO MANIPULATE THE BRAKE, AND KEY TO GET THE CAR TO SHIFT. TODAY I LEFT FOR WORK, MADE A QUICK STOP AT THE STORE AND MY KIA WOULD NOT SHIFT INTO PARK. I WAS AE TO PUT IT IN NEUTRAL. I TURNED THE CAR OFF APPLIED THE ER BRAKE GOT WHAT I NEEDED. RETURNED TO THE CAR AND STARTED IT. WAS STILL UNABLE TO SHIFT TO P, OR R. I WAS IN NEUTRAL AND LUCKILY ON A SLIGHT SLOPE SO THE CAR ROLLED BACK ENOUGH TO AVOID HITTING THE BUILDING. PLACE THE CAR IN DRIVE AND WENT ON TO WORK. WHEN I ARRIVED AT WORK THE CAR STILL WOULD NOT GO IN TO ANYTHING BUT N AND D THE TRACTION CONTROL LIGHT AND DOWN SLOP LIGHT CAME ON AND WOULD NOT GO OFF. AFTER A WHILE MY HUSBAND WAS ABLE TO GET THE CAR IN PARK. I THEN LEFT FOR AN APPOINTMENT AND THE CAR WOULD NOT SHIFT OUT OF P. GIGGLED THINGS AROUND AND FINALLY WAS ABLE TO BACK UP AND DRIVE. WHEN I ARRIVED AT MY APPOINTMENT THE KIA WOULD NOT GO INTO R OR P AND IT REMAINED THAT WAY. I HAD TO PLACE THE CAR IN NEUTRAL APPLY ER BRAKE. AFTER WORK I WAS ABLE TO MANEUVER THE GEAR SHIFT ENOUGH TO BE ABLE TO GET IT TO GO INTO REVERSE. I HEARD LOUD CLUNKING NOISES. BACKED UP SLOWLY AND CAREFULLY. PUTTING THE CAR INTO DRIVE I HEARD MORE LOUD NOISES. I THEN PROCEEDED TO THE KIA DEALERSHIP WHERE I PURCHASED THE CAR AND LEFT IT FOR THEM TO CHECK IT OUT. I'M EXTREMELY AGGERVATTED THAT I HAD TO LEAVE MY CAR UNLOCKED ALL DAY WITH THE KEY IN THE EMISSION AND ER BRAKE

I WAS DRIVING 70MPH ON A 4 LANE HIGHWAY. I WAS CHANGING LANES FROM THE 2ND LANE TO THE LEFT MOST LANE. THE CAR INFRONT ON ME DECELERATED AT A QUICK PACE, SO I HAD TO MAKE MY LANE CHANGE A LOT QUICKER. AT THIS POINT, THE DRIVER-SIDE FRONT TIRE POPPED AND I LOST CONTROL OF THE CAR. IT VEERED QUICKLY LEFT AND BOUNCED OFF THE CENTER DIVIDE. IT THEN TRAVELED ALL THE WAY TO THE RIGHT MOST LANE OF THE HIGHWAY AND CAME TO A STOP. I BELIEVE I DID NOT TOUCH THE BRAKES OR THE ACCELERATOR DURING THIS ENTIRE ENDEAVOR. OTHER CARS DID NOT HIT ME. THE CAR IS CURRENTLY BEING FIXED THROUGH MY INSURANCE COMPANY. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 40 MPH THE REAR SUNROOF EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WILL REPAIR THE VEHICLE BUT NOT PER THE WARRANTY. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 12,000. UPDATED 08/31/11 *BF UPDATED 09/09/11*JB

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 30 MPH THE VEHICLE WOULD PULL TO THE LEFT. THE DEALER READJUSTED THE STEERING WHEEL; HOWEVER, THE VEHICLE BECAME VERY SENSITIVE WHEN THE STEERING WHEEL WAS MOVED. AFTER THE VEHICLE WAS REPAIRED WHEN THE STEERING WHEEL WAS MOVED SLIGHTLY IT HAD TOO MUCH MOVEMENT IN IT. THE CONTACT STATED THE VEHICLE WAS NOT STABLE AND IT WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 3,800.

TL* THE CONTACT OWNS 2011 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY. WHEN APPLYING PRESSURE TO THE GASOLINE PEDAL, THE VEHICLE WOULD NOT ACCELERATE;HOWEVER, IT WOULD MAKE A LOUD NOISE. THE TRANSMISSION WAS REPLACED IN FEBRUARY 2011 BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS 10,000. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

I FILED THIS REPORT 6/23/11 ON KIA.COM CONSUMER CARE WEBSITE: 2011 SORENTO LX (4CYL AWD) TRANSMISSION HAS LOCKED UP MULTIPLE TIMES. AT 40 MPH DURING ACCELERATION, LOUD BANG FOLLOWED BY SEVERE JERKING, (HARD DOWN-SHIFT), LOSS OF DRIVE (ENGINE CONTINUES TO RUN BUT DOES NOT SHIFT INTO GEAR), COAST TO STOP,PUT IN PARK. FIRST FEW TIMES IT DROVE OKAY AFTER A COMPLETE STOP AND FROM PARK, THIS LAST TIME IT WOULD NOT SHIFT BEYOND 40 MPH. TOWED TWICE TO DEALER BUT THEY WERE UNABLE TO REPLICATE THE ISSUE IN THE MILEAGE THAT THEY DROVE IT. VEHICLE PURCHASED 01/30/10 WITH 24K MILES. MILEAGE AT THE LAST SERVICE WAS 33K. FIRST EVENT 5/17, OCCURS EVERY 4-5 DAYS OR APPROX 200-250 MI. CHK ENGINE LT / TRANSMISSION LIGHT HAVE NEVER COME ON, COMPUTER DIAGNOSTIC DOESNT REGISTER ANY ISSUES. THE DEALER WAS VERY NICE BUT WITHOUT KIA'S APPROVAL WOULD NOT KEEP THE CAR LONG ENOUGH TO FIND THE PROBLEM. I ASKED KIA DIRECTLY TO PROVIDE A TECH TO DRIVE THE CAR LONG ENOUGH TO EXPERIENCE THE ISSUE BUT THEY HAVE REFUSED TO AUTHORIZE IT AND HAVE ALSO STATED THAT WITHOUT VERIFICATION THEY WILL NOT APPROVE ANY REPAIRS. I AM VERY AFRAID THAT NEXT TIME IT HAPPENS IT WILL CAUSE A SERIOUS ACCIDENT. I HAVE ALREADY HAD TWO CLOSE CALLS ON THE FREEWAY 6/28: THE SAME ISSUE OCCURRED AGAIN 4 DAYS AGO (6/24) ON A NARROW TWO LANE ROAD WHILE ACCELLERATING AFTER A STOP SIGN (AGAIN ABOUT 40-45 MPH). THIS TIME IT LOST ALL DRIVE AND RPM'S DID NOT GO UP WHEN PUSHING THE GAS PEDAL. PUT IT INTO PARK AND TRIED TWO MORE TIMES BEFORE IT

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE STOPPED AT A STOP LIGHT. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE CONTACT ALSO STATED THAT WHEN DRIVING IN EXCESS OF 60 MPH, THE VEHICLE WOULD NOT ACCELERATE FURTHER WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. A KNOCKING NOISE WAS ALSO HEARD COMING FROM THE FRONT END OF THE VEHICLE, AND THE VEHICLE WOULD INTERMITTENTLY JERK BACKWARDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. A NEW TRANSMISSION WAS INSTALLED 6/29/2011. UPDATED 09/07/2011 *LN *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THE TRANSMISSION STARTING SLIPPING WHILE SHIFTING INTO FIRST GEAR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WAS 7,200. RETURN TO DEALER 8/10/11 TRANSMISSION FLUID LEAKING, TOIL LEAKING, TRANSMISSION STILL STICKS. UPDATED 09/14/2011 *LN THE CONSUMER RETURNED TO THE VEHICLE TO THE DEALER, DUE TO TRANSMISSION FLUID LEAKING, AS WELL AS THE GETTING STUCK. UPDATED 12/05/11

WHILE DRIVING DOWN INTERSTATE AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY DIES AND THE VEHICLE COASTS DOWN THE ROAD W/ SERVICE ENGINE SOON LIGHT ILLUMINATED. VEHICLE HAS ONLY 11K MILES ON IT; HAS DONE IT 3 TIMES IN 2 DAYS. ALL KIA SERVICE WOULD DO IS CLEAR THE HISTORY (RESET). *TR

WHILE DRIVING DOWNHILL FOR NO APPARENT REASON EVEN THOUGH THE DOWNHILL ASSIST SWITCH IS TURNED OFF, THE CAR STARTS BRAKING BY ITSELF AS IF THE HILL BRAKE ASSIST SWITCH WAS TURNED ON. THIS HAPPENS MOST OF THE TIME AND ALMOST CAUSED A CRASH FROM SOMEONE HITTING MY REAR END SINCE THE BRAKE LIGHTS DO NOT COME ON. *TR

WE PURCHASED/LEASED A NEW 2011 SORENTO V6 AND ALMOST IMMEDIATELY STARTED EXPERIENCING THE OCCASIONAL HESITATION PROBLEM WHEN PULLING INTO TRAFFIC FROM A STOP. ON A COUPLE OCCASIONS IT PUT US IN A VERY DANGEROUS SITUATION AS WE WERE CROSSING 2 LANES OF TRAFFIC. TOOK THE VEHICLE TO COURTESY KIA IN BRANDON FL. 4 TIMES, THEY COULD NOT DUPLICATE THE PROBLEM. FINALLY THEY GOT US A 2012 NEAR IDENTICAL SORENTO V6, AND ON THE 3RD DAY HAD THE SAME EXPERIENCE W/50 MILES ON THE VEHICLE. WE NOW HAVE 500+ ON IT AND HAVE HAD A TOTAL OF 7 SIMILAR SITUATIONS. THE DEALERSHIP SAYS I'M THE ONLY ONE EXPERIENCING THIS AND THAT THEY AREN'T AWARE OF THE PROBLEM, ALTHOUGH I TALKED W/A CUSTOMER OF THEIRS W/A 2011 SORENTO AND HE SAID HE AND HIS WIFE HAVE THE SAME ISSUES W/THEIRS. WE ARE VERY DISAPPOINTED WITH THIS SITUATION, BUT OTHER THAN THAT WE LIKE THE VEHICLE & GET LOTS OF COMPLIMENTS ON IT, BUT I AM ALSO LETTING OTHERS KNOW OF OUR EXPERIENCES. ITS OUR FIRST VENTURE FROM GM, AND IT WILL LIKELY BE OUR LAST. ADDITIONALLY, THE 2011 WAS GETTING THE ADVERTISED FUEL MILEAGE, THE 2012 HAS NOT GOTTEN ANY BETTER THAN 17.5 ON THE HIGHWAY OR IN TOWN. WHEN WE TURNED IN THE 2011 THEY CHARGED ME $2,500 (MONEY THAT WE WERE TO GET BACK FROM KIA IN THE DEAL) WHICH I THOUGHT WAS REALLY OUT OF LINE. I ADMIT WE PUT 5,000 MILES ON IT BUT $.50 PER MILE IS A BIT MUCH, PLUS I HAD ADDED HEAT & LUMBAR IN THE SEATS AND TINTED WINDOWS. THIS IS TRULY A SERIOUS SAFETY ISSUE AND VERY DISAPPOINTING. I CAN'T HELP BUT WONDER WHAT

PURCHASED A NEW SORENTO LX ON 5-2011, 4CYL, FWD, AUTOMATIC. ON THREE OCCASIONS DURING THE FIRST MONTH I OWNED THE VEHICLE, I HAVE EXPERIENCED UNCOMMANDED DOWNSHIFT FROM 6TH GEAR TO 4TH GEAR AT SPEED. TRANSMISSION THEN LOCKS IN 4TH GEAR UNTIL SHUT DOWN AND RESTARTED. VERY VIOLENT EVENT WHEN IT OCCURS, WITH AN INSTANTANEOUS BANG AND CORRESPONDING IMMEDIATE LOSS OF SPEED. *TR

GOING DOWNHILL IN OUR NEWLY PURCHASED 2011 KIA SORENTO EX V6, REACHING A 4 WAY STOP, OUR ENGINE QUIT. VEHICLE HAD ONLY 175 MILES ON IT AS IT IS BRAND NEW. CAR RESTARTED WITHOUT FURTHER INCIDENT. TOOK IT TO DEALER, THEY FOUND NO PROBLEM OR FAULTS REGISTERED ON THE ONBOARD COMPUTER. I HAVE READ OF SIMILAR OCCURRENCES WITH OTHER 2011 KIA SORENTO EX V6. I WILL FILE ANOTHER REPORT IF IT HAPPENS AGAIN. *TR

WHILE COMING TO A STOP, THE VEHICLE DOWN-SHIFTED HARD AND THE ENGINE STARTED TO SPUTTER LIKE IT WAS GOING TO CUT OFF. TOOK TO DEALER AND THEY FOUND P0748- PRESSURE CONTROL SOLENOID "A" ELECTRICAL FAULT. THEY PERFORMED A REPROGRAM OF TSM PER TSB# TRA038. DROVE OFF LOT AND IT SHIFTED HARD THREE TIMES ON WAY HOME. DEALER SAID IT WOULD TAKE 100 MILES FOR THE COMPUTER TO RE-LEARN MY DRIVING FOR BEST FUEL MILEAGE. DROVE TO WORK (SHIFTED HARD 5 TIMES) AND DROVE TO RUN ERRANDS. WHILE ON ERRANDS THE VEHICLE SHIFTED DOWN HARD AND ENGINE SPUTTERED WHILE SLOWING DOWN IN TRAFFIC. THEN, WHEN RELEASING THE BRAKE AND PRESSING THE ACCELERATOR, THE VEHICLE RPM/ TACH WENT UP BUT THE VEHICLE WOULDN'T GO. AFTER STEPPING BACK ON THE BRAKE AND WAITING 2-3 SECONDS I TRIED TO MOVE AGAIN AND IT DID. I TOOK THE CAR BACK TO DEALER DIRECTLY AND WHILE STOPPING TO TURN INTO DEALER IT SHIFTED HARD, ENGINE SPUTTERED AND IT AGAIN WOULD NOT MOVE ( ONLY ENGINE RPM'S TURNED UP). IT DID FINALLY MOVE AND I WAS ABLE TO PULL INTO THE PARKING LOT. NOW THE MANUFACTURER IS REPLACING THE TRANSMISSION BECAUSE TO THEIR ADMISSION THEY DO NOT KNOW WHAT IS WRONG WITH THE VEHICLE. NEARLY STRANDED ON A FIVE LANE 35 MPH ROAD COULD BE PHYSICALLY DANGEROUS BUT A HIGHWAY COULD BE FATAL. AN EVASIVE MANEUVER WITH THIS VEHICLE, REQUIRING STOPPING AND STARTING QUICKLY IS NOT AN OPTION IF YOU CAN'T DRIVE DURING NORMAL CONDITIONS STOPPING AND STARTING.

TL*THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING DIFFERENT SPEEDS THE VEHICLE WOULD JERK FORWARD AND LOSE POWER. THE TRANSMISSION LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V258000 (POWER TRAIN:DRIVELINE:DRIVESHAFT) BUT THE DEALER STATED THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 1,820.

BOUGHT MY KIA APPROXIMATELY 1 YEAR AGO ON 05/31/2010 IT IS A 2011 4CYL. WHILE DRIVING (SPEED DOESN'T MATTER) (THIS HAS HAPPENED SEVERAL TIMES)THE VEHICLE WILL LOOSE POWER AND ALL GAUGES WILL GO UNFUNCTIONAL, PUSHING ON THE ACCELERATOR WILL NOT PROVIDE RESPONSE, VEHICLE WILL NOT DRIVE BUT ENGINE IS RUNNING. TOOK TO DEALERSHIP ON 05/12/2011 AND DEALERSHIP SAID THEY FIXED IT. HAD VEHICLE HOME FOR LESS THAN 1 WEEK WHEN WE WERE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 75 (ON 05/22/2011) AND VEHICLE AGAIN LOST POWER AND ALL CONTROLS. HAD TO FIGHT VEHICLE WITH NO POWER AND CONTROLS AND ROLLED TO A STOP.....ENGINE WAS STILL RUNNING BUT NO CONTROLS OR POWER WORKING....HAD MY 3 KIDS AND MY WIFE....VERY SCARY....VEHICLE HAS A PROBLEM THAT NEEDS TO BE SERIOUSLY ADDRESSED....KIA DOESN'T KNOW WHAT THEY ARE DOING. *TR

DISCOVERED SEVERAL DAYS AFTER ALMOST HAVING ACCIDENT, KIA WAS EQUIPPED WITH "SMART BRAKE" WITH NO WARNING FROM DEALER . IF YOU HAPPEN TO HAVE LIGHT PRESSURE ON ACCELERATOR & BRAKE, YOU CANNOT ACCELERATE AGAIN UNTIL YOU TAKE YOUR FOOT COMPLETELY OFF ACCELERATOR PEDAL . I DISCOVERED THIS ABOUT 2 DAYS AFTER PURCHASING VEHICLE AS I TRIED TO ENTER US 19 A 6 LANE HIGHWAY; LUCKY THERE WAS A CENTER TURN LANE OR I WOULD HAVE COLLIDED WITH A 18 WHEEL SAND TRUCK AND A SURE DEATH . TOOK ME SEVERAL DAYS OF DRIVING VEHICLE TO DIAGNOSIS PROBLEM .. I HAVE DRIVEN APPROX 55 YRS AND NO ACCIDENT SO MY METHOD OF DRIVING USING BOTH FEET HAS PROVEN SAFE FOR ME .. I REPORTED THIS TO KIA OF LAGRANGE, GA. AND ""TRIED TO GET THEM TO NOTE THIS PROBLEM ON SERVICE RECORD " AS I FEEL IT DEFINITELY A SAFETY ISSUE ! I WANT THIS ON RECORD IN THE EVENT THIS SAFETY BRAKE CAUSES ME TO HAVE A ACCIDENT .. AND REST ASSURED I WILL FILE A LEGAL SUIT WHICH I ALSO TOLD THIS DEALER SERVICE DEPARTMENT

POWERTRAIN ISSUE ON MY KIA SORENTO LX 2011, 4L, THERE WAS A SUDDEN LOSS OF MOTIVE POWER WHEN I WAS DRIVING THE HIGHWAY WITH ALL MY FAMILY ON IT. THIS CAUSES ME CONCERN BECAUSE WHEN I TRY TO ACCELERATE I HEARD SOME UNPLEASANT, LOUD AND REPETITIVE CLICKING NOISES UNDER MY CAR WHICH EVENTUALLY WENT AWAY AFTER A MINUTE. THIS HAS HAPPENED THREE TIMES SINCE I BOUGHT MY CAR 2 WEEKS AGO. I HAD TO CALL KIA AND WAS ADVISED ME TO GO TO ANY KIA AUTHORIZED DEALERSHIP WITHIN MY AREA TO GET IT FIX, BUT THEY DIDN'T OFFERED ME AN CAR LOAN OPTION WHILE HYPOTHETICAL REPAIR TAKES PLACE. MY MAIN CONCERN IS ABOUT THE SECURITY OF MY FAMILY AND RISK OF CRASH. ALSO I WAS SHOCKED WHEN KIA REPRESENTATIVE TOLD ME MY CAR WASN'T LISTED FOR A RECALL. WHEN I HAVE ALL THE FORE-MENTIONED SYMPTOMS DESCRIBED ON NHTSA CAMPAIGN ID NUMBER: 11V258000. *TR

SINCE DAY 1 FROM WHEN I BOUGHT THE CAR, IT PULLS TO THE RIGHT. I TOOK IT TO THE DEALER, THEY DID A TIRE ROTATION THAT HASN'T FIXED THE ISSUE. I HAVE TO KEEP CONSTANT PRESSURE ON THE STEERING WHEEL TO AVOID IT FROM PULLING RIGHT AND ENDING UP IN A DITCH. *TR

TL* THE CONTACT OWNED A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE LIGHT BEGAN ILLUMINATING. THE CONTACT ALSO BEGAN TO SEE SPARKS COMING FROM THE ENGINE. THE VEHICLE WAS PULLED OVER AND A FIRE BEGAN UNDER THE ENGINE. THE FIRE DEPARTMENT APPEARED TO THE SCENE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS ALSO FILED BUT NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AND TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 800.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE ROLLED TO A STOP BUT THE CONTACT WAS UNABLE TO SHIFT INTO PARK. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE TRANSMISSION FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWICE. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE FAILURE MILEAGE WAS 45,600 AND THE CURRENT MILEAGE WAS 60,200.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TO THE RIGHT ABNORMALLY WHEN DRIVING AT ANY SPEED OVER 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE INTERMEDIATE SHAFT WAS REPLACED TWICE YET FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THERE WAS NOTHING MORE THEY COULD DO IN ATTEMPTING TO CORRECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 12,000.

DRIVING APPROX 35 MPH, THERE WAS A LOUD POP AND NOISE THEN THE CAR STARTED GRINDING AND TRANSMISSION LOCKED UP. NO GEARS, CAR LOCKED UP AND CAME TO A HALT. COULD NOT GO BACKWARD OR FORWARD WHEN PUT INTO GEAR, JUST HAD A LOUD GRINDING SOUND. SOUND WAS SO LOUD I THOUGHT THE TRANSMISSION HAD FALLEN OUT. BEFORE THIS HAPPENED I NOTICED THAT WHEN THE CAR HAD BEEN TURNED OFF FOR A WHILE THEN STARTED AND PUT INTO REVERSE THERE WAS A LOUD CLUNKING SOUND, ALMOST AS IF YOU HAD TRIED TO PUT THE CAR INTO GEAR WITHOUT PUTTING YOUR FOOT ON THE BRAKE FIRST AND IT WOULD LEAP INTO GEAR.

AIRBAG OFF INDICATOR IS ON WHEN FRONT PASSENGER (160 LB) IS SEATED ON A CUSHION. AIRBAG OFF INDICATOR IS OFF WHEN FRONT PASSENGER (160 LB) IS SEATED WITHOUT A CUSHION. *TR

IN OCTOBER OF 2010, I WAS DRIVING MY 9 MONTH OLD 2011 KIA SORENTO. I WAS STOPPED AT A TRAFFIC LIGHT AND HEARD A VERY LOUD BOOM SOUND. I PUT THE CAR IN PARK. I TRIED TO SHIFT THE GEAR INTO DRIVE AND IT MADE A VERY LOUD GRINDING NOISE AND THE CAR WOULD NOT MOVE. I HAD THE CAR TOWED INTO KIA AND THE TRANSMISSION HAD COMPLETELY GONE INCLUDING THE DRIVE SHAFT. THEY HAD TO TOTALLY REPLACE THE TRANSMISSION AND DRIVE SHAFT. TODAY IS APRIL 19, 2011 AND FOR THE PAST COUPLE WEEKS MY CAR HAS BEEN HESITATING LIKE I AM RUNNING OUT OF GAS, AT SOME POINTS THE CAR ACTUALLY JERKS. I AM TAKING THE CAR IN TO BE SERVICED TODAY. *TR

2011 KIA SORENTO EX V6 PURCHASED 04-10.OCCASIONAL LOUD NOISE AND JOLT FORWARD DURING START.WHILE DRIVING AT LOW SPEED SOMETIMES VEHICLE SLOWS DOWN FOR SECOND OR TWO AND THEN SURGES FORWARD. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS DRIVING 55 MPH WHEN THERE WAS A LOUD NOISE AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE DRIVE TRAIN AND THE TRANSMISSION FAILED. THE DEALER REPLACED THE DRIVE TRAIN AND TRANSMISSION WHICH WAS UNDER WARRANTY. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THE VEHICLE WAS SCHEDULED TO BE INCLUDED IN A RECALL BUT PROVIDED NO ADDITIONAL INFORMATION PERTAINING TO THE RECALL SPECIFICS. THE FAILURE MILEAGE WAS 27,000. UPDATED 05/31/11

THIS IS NOT A COMPLAINT BUT A REPORT OF DEFECTIVE KIA SORENTO. WE PURCHASED AN LX V6 SORENTO ON APRIL 3RD. CAR WAS SOLD AS NEW WITH 250 MILES ON IT (WE WERE TOLD THAT MILEAGE WAS RESULT OF TEST DRIVING WHICH TURNED OUT TO BE UNTRUE). WITHIN 17 HOURS AND WITHIN 25 MILES AND ONLY THE 2ND TIME BEHIND THE WHEEL OF THE CAR, WE EXPERIENCED SEVERE TRANSMISSION PROBLEMS. AFTER APPROXIMATELY 30 MINUTES TOTAL OF DRIVING (ACTUALLY FIVE MINUTES AFTER HAVING PARKED TO PICK UP KIDS) AND AFTER 1 RED LIGHT, THE CAR STALLED AND THEN LURCHED FORWARD VIOLENTLY, REPEATEDLY. IMMEDIATELY DROVE THE CAR HOME AND WHEN I ATTEMPTED TO BACK UP INTO THE GARAGE FOUND THAT THE CAR WOULD NOT GO INTO REVERSE. IMMEDIATELY CONTACTED DEALER AND SALESPERSON CAME TO HOME AND OBSERVED PROBLEM, THEREAFTER TAKING CAR TO SERVICE. ACCORDING TO DEALERSHIP, SERVICE CLAIMED THAT PROBLEM WAS CAUSED BY COMPUTER AND WAS FIXED. WE RETURNED THE CAR WITHIN 17 HOURS OF PURCHASE AND REFUSED TO TAKE IT BACK. AFTER MUCH WRANGLING (AND DENIAL BY THE DEALERSHIP THAT IT HAD EVER HAD THIS TYPE OF PROBLEM), CAR WAS REPLACED WITH ANOTHER NEW CAR. WE HAVE NOT OBSERVED PROBLEM IN NEW CAR BUT FROM COMPLAINTS, I AM GRAVELY CONCERNED. PROBLEM IS AN IMMEDIATE AND SERIOUS THREAT TO SAFETY HAZARD. IT IS MY HOPE THAT NHTSA WILL ACT IMMEDIATELY. I HAD TWO CHILDREN IN CAR AT TIME AND ON MY WAY TO PICK UP 4 MORE. HAD THE INCIDENT OCCURRED ON A FREEWAY OR CONDITIONS WHERE THERE WERE MANY ON THE ROAD, I BELIEVE THE CONSEQUENCES WOULD HAVE BEEN DIRE.

I WAS DRIVING 60 MPH IN CLEAR LANE ON HIGHWAY ON 04/08/11 WHEN A VERY LOUD "BANG" WAS HEARD IN ENGINE, SUV LURCHED VIOLENTLY AND ENGINE WHINED NOTICEABLY. IT WAS IMMEDIATELY NOTICEABLE THAT THE ENGINE WAS LOSING ACCELERATION POWER AND I PULLED OVER. WHEN STOPPED, I PUT SUV INTO PARK AND NOTICED IT LURCHED. THE VEHICLE LURCHED WHENEVER THE SHIFTER WAS MOVED FROM P TO R TO N TO D AND BACK. IT WAS READILY APPARENT THE VEHICLE HAD A TRANSMISSION PROBLEM. 2011 KIA SORENTO WAS PURCHASED NEW, AND HAD 10,000 MILES ON IT AT TIME OF OCCURRENCE. VEHICLE DID NOT SHIFT OR DRIVE CORRECTLY AFTERWARDS. *TR

I WAS PARKING MY 2011 KIA SORENTO TO GET TO WORK AND TRIED TO PUT THE GEAR IN REVERSE. THE GEAR WOULD NOT GO PAST NEUTRAL. I WAS ABLE TO PARK BUT HAD TO KEEP THE GEAR IN NEUTRAL AND APPLY THE MANUAL BRAKES. *TR

2001 KIA SORENTO. CONSUMER STATES ALL LATE MODELS VEHICLES SOLD IN AMERICA TODAY BY DEFAULT FLASH SIDE LIGHTS UPON EACH REPEATED DEPRESSION OF THE KEY PAD EXCEPT HIS NEW KIA SORENTO *TGW THE CONSUMER STATED FLASHING UPON FIRST DEPRESSION OF THE KEY PAD WAS INSUFFICIENT, ESPECIALLY WHEN TRYING TO FIND THE VEHICLE AT NIGHT IN A LARGE DIMLY LIT PARKING LOT. *JB