2011 Kia Sorento complaints

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE SUNROOF GLASS EXPLODED UNEXPECTEDLY. THE MANUFACTURER WAS NOT CONTACTED BUT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 12,100. THE VIN WAS UNAVAILABLE.

CAR WILL NOT START WITH KEY OR REMOTELY CONTROL. AFTER CAR SITS FOR A TIME, SEVERAL HOURS OR DAYS, IT MAY START. CAR HAS SHUT OFF BY ITSELF AND WILL NOT START ... HAD TO BE TOWED SEVERAL TIMES. SEEMS TO HAVE A COMPUTER SYSTEM MALFUNCTION THAT DEALER CANNOT REPAIR.

MY 2011 KIA SORENTO DOWNSHIFTS WHILE AT A HIGH RATE OF SPEED. IT ALSO GETS STUCK AND WHILE THE RPMS ARE RACING, IT WILL NOT SHIFT UP. THE BLUETOOTH DOES NOT WORK PROPERLY AND AM ONLY ABLE TO MAKE A CALL 30% OF THE TIME. BACKUP CAMERAS AND SENSORS ARE INTERMITTENT. WINDOW WILL NOT WORK. BACK DRIVERS SIDE DOOR FELL OFF HINGES WHILE I WAS DRIVING WITH MY CHILD IN THE BACKSEAT. MY PASSENGER SIDE SEAT OVERHEATED AND WOULD NOT TURN OFF. CAUSING MY CAR TO FILL WITH SMOKE ON THE EXPRESSWAY. MANY ISSUES WITH THIS LEMON! SHIFTER WILL NOT GO FROM DRIVE INTO PARK LEAVING ME STRANDED IN MY CAR. VEHICLE HAS NO POWER....POOR ENGINE. PAINT AND CHROME OF HANDLES ARE COMING OFF. PULLS TO THE LEFT AND ESC LIGHT COMES ON ALL THE TIME. *TR

1ST PROBLEM: I BOUGHT THE CAR, DROVE IT OFF THE LOT, DEALERSHIP DID NOT GET IT INSPECTED SO I HAD TO TAKE IT AT 10 MILES TO GET AN INSPECTION STICKER ON IT! 2ND PROBLEM: IMMEDIATELY AFTER BUYING THE CAR, I NOTICED ALL THE WINDOWS AND DOORS RATTLED. TOOK IT TO KIA IN KINGWOOD 5 TIMES AND THEY COULD NEVER HEAR THE SOUND AND/OR FIXED OTHER THINGS ON THE CAR THAT DID NOT NEED TO BE FIXED. PROBLEM STILL EXISTS. 3RD PROBLEM: ENGINE LIGHT KEPT COMING ON, 3 VISITS LATER, I NEEDED A NEW TRANSMISSION, AT 13,000 MILES..SOMETHING WRONG WITH SENSOR THAT MEASURES FLUIDS?? 4TH PROBLEM: TAKING BACK AT 14,500 MILES ON MONDAY(3/18/12) TO GET DOORS CHECKED OUT NOW ELECTRONICS ARE MESSED UP AND LOUD NOISE EVERYTIME I LOCK OR ROLL DOWN WINDOWS. ALSO, CANT GET KEY TO TURN IN IGNITION ALOT!! WHAT A PIECE OF CRAP!!!!!!!!!!!!!!!!!!!!!!!! *TR

SOMETIME IN OCT. 31, 2011, MY KIA SORENTO 2011 FAILED TO START UP. IT TOOK ME TO DIAL MY CELL AND CALL KIA ROADSIDE ASSISTANCE TO DEAL WITH THIS PROBLEM. AND NOW, MARCH 6, 2012, ANOTHER PROBLEM, WORSE THAN THE FIRST, OCCURRED. IT WAS TUESDAY MORNING, WHILE I'M EXCITED TO REPORT TO WORK EARLY FOR A SCHEDULED POST CONFERENCE WITH THE ASST. PRINCIPAL, ONE OF MY EVALUATORS, I JUST CAN'T WORK AND GET THE POST CONFERENCE DONE DUE TO THE FAILURE OF MY KIA SORENTO 2011 TO MOVE VIA D SHIFT. I WENT OUTSIDE TO SEE WHAT HAPPEN BUT I DON'T SEE ANY OUTSIDE TROUBLE UNTIL ANOTHER DRIVER ASKED ME WHAT'S WRONG AND HEARD SOMETHING UNDERNEATH FROM MY KIA SORENTO 2011 THEN HE SAID --- TRANSMISSION. I CALLED KIA ROADSIDE ASSISTANCE AND WAITED FOR ALMOST THREE HOURS UNTIL WE GET THERE AT ORR KIA-MITSUBISHI DEALER SHREVEPORT (SAME DEALER WHERE I GOT MY KIA SORENTO 2011). I WAS TOLD TO RENT A CAR FOR 2 - 3 DAYS SINCE THEY CAN'T PROVIDE ME A DEALER'S TEMPORARY CAR TO KEEP ME GOING AND DO WHAT I'M SUPPOSED TO DO. AFTER 2 DAYS, I CALLED AND WAS TOLD THAT INDEED TRANSMISSION IS THE PROBLEM. *TR

VEHICLE HAS A CONSTANT PULL TO RIGHT,EVEN AFTER ALIGNMENT.RUINED A SET OF MICHELIN RADIALS IN 6K MILES. ALSO, RELATED OR NOT, VEHICLE HAS A VERY HARD RIDE FOR IT'S TYPE-HAVE EXPERIENCED REAR WHEEL HOP WHEN EXITING HIGHWAY. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM STOPS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS DRIVING APPROXIMATELY 25-35 MPH WHEN HE HEARD A LOUD, WINING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CONTINUE DRIVING THE VEHICLE AND IF THE NOISE BECAME MORE PROMINENT, THEN THEY WOULD BUY BACK THE VEHICLE AT FULL COST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 14,500.

02/23/2011 VEHICLE WOULD NOT START; DEALER REPLACED BRAKE SWITCH. 10/14/2011 VEHICLE WOULD NOT START; DEALER REPLACED BATTERY. 11/14/2011 VEHICLE WOULD NOT START; DEALER REPLACED TRANSMISSION SHIFTER. 01/05/2012 VEHICLE WOULD NOT START; DEALER COULD NOT FIND PROBLEM, STARTED AFTER BATTERY JUMP. 01/29/2012 VEHICLE WOULD NOT START; CALLED FOR TOW; VEHICLE STARTED AFTER 40 MINUTES OF NUMEROUS ATTEMPTS. 02/07/2012 VEHICLE WOULD NOT START; VEHICLE STARTED AFTER 30 MINUTES OF NUMEROUS ATTEMPTS. 02/09/2012 VEHICLE WOULD NOT START; TOWED TO DEALER. SOMETHING IS OBVIOUSLY WRONG WITH THESE PUSH-BUTTON STARTERS! 5 TOWS WITHIN ONE YEAR PLUS OTHER NON-START TIMES?! KIA NEEDS TO RECOGNIZE THEY HAVE A PROBLEM! *TR

WHILE DRIVING ON THE HIGHWAY WITH THE DEFROSTER (DUE TO WEATHER CONDITIONS) I HEARD WHAT SOUNDED LIKE A ROCK HITTING MY WINDSHIELD, BUT SAW NO VISIBLE DAMAGE. WHEN I ARRIVED AT MY DESTINATION I LOOKED AND DISCOVERED WHAT APPEARED TO BE A CHIP IN THE GLASS, ONLY IT WAS ON THE INSIDE OF THE WINDSHIELD. IT IS LOCATED NEAR THE VIN TAG AREA. SINCE THAT TIME SEVERAL SMALL CRACKS HAVE APPEARED, ORIGINATING FROM THE "CHIPPED" AREA. I HAD A GLASS REPAIR SHOP OUT AND THEY CONFIRMED IT WAS ON THE INSIDE OF THE GLASS AND THAT IT IS EITHER A MANUFACTURER DEFECT OR CAUSED BY THE HEATING ELEMENT THAT RUNS UNDER THE GLASS. I AM CURRENTLY WORKING WITH THE LOCAL KIA DEALER TO TRY AND GET THIS RESOLVED UNDER WARRANTY BUT WANTED TO GET A COMPLAINT IN IN CASE OTHERS HAVE EXPERIENCED THE SAME THING. *TR

WHILE ON VACATION IN SOUTH FLORIDA, I WAS TRAVELING ON A CITY STREET AT APPROXIMATELY 45 MPH IN MY 2011 KIA SORENTO SX (6 CYL, AUTO TRANS), WHEN THE ENGINE SUDDENLY BEGAN RACING (BUT NOT ACCELERATING), AND I FELT A HEAVY THUMP IN THE REAR END OF THE VEHICLE, AS IF IT HAD BEEN STRUCK BY ANOTHER VEHICLE. THERE WERE NO OTHER VEHICLES NEAR ME, AND NO WARNING LIGHTS CAME ON. WHEN I PULLED OVER TO CHECK THE VEHICLE, THERE WAS NO VISIBLE DAMAGE. THE VEHICLE WAS PURCHASED IN OCTOBER, 2010 AND THIS WAS THE FIRST TIME I HAD THE PROBLEM IN 12,000 MILES OF USE. I TELEPHONED MY KIA DEALER IN PENNSYLVANIA AND WAS TOLD THAT IF NO WARNING LIGHTS CAME ON THEY WOULD NOT BE ABLE TO DIAGNOSE THE PROBLEM UNLESS IT WERE DUPLICATED DURING A TEST DRIVE. THEY DID TELL ME TO TAKE THE CAR TO A KIA SERVICE DEPARTMENT IF IT HAPPENED AGAIN. *TR

I BOUGHT MY 2011 SORENTO SX AWD 2 MONTHS AGO AND HAVE HAD NOTHING BUT PROBLEMS WITH IT. THE DEALER HAS ALIGNED THE CAR 3 TIMES FOR PULLING TO THE RIGHT, IT STILL DOES IT. MY BIGGEST ISSUE IS THE VIBRATION AND GROAN SOUND I GET WHEN DRIVING AT 57MPH. THE SOUND IS A RESONATING AND ANNOYING SOUND WHICH GOES UP AND DOWN AND SEEMS TO SUBSIDE AFTER 60MPH AND GET BAD AGAIN AT 80MPH. THE DEALER HAS BALANCED THE NEW TIRES 3 TIMES, SWAPPED THE DRIVE LINE WITH ANOTHER SORENTO AND IT DIDN'T IMPROVE IT AT ALL. THEY PLACED A NEW DRIVE LINE AND IT MADE IT WORSE. I HAVE OPENED A TROUBLE TICKET AND A CASE NUMBER WITH KIA CUSTOMER SUPPORT BUT THEY HAVE SAID THE ISSUE IS AN INHERENT CHARACTERISTIC OF THIS VEHICLE. NOT ACCEPTABLE BY ME. KIA CORP NEEDS TO FIND A SOLUTION FOR THIS ISSUE. I AM WONDERING IF ANYONE ELSE HAS HAD A SIMILAR ISSUE AND HAVE A FIX FOR IT. *TR

I HAVE TAKEN MY 2011 KIA SORENTO IN 3 OR 4 TIMES TO SEE IF THEY CAN FIND OUT WHAT IS WRONG WITH THE SUSPENSION. THEY DID A VISUAL INSPECTION AND SAID ALL LOOKS GOOD. THEY HAVE REFUSED TO DO ANYTHING TO MY VEHICLE. THE MECHANIC AGREED WITH ME, ON THE ROUGH RIDE. THE VEHICLE BOUNCES ALL OVER THE ROAD. KIA DID CHANGE THE SUSPENSION IN OCT OF 2011 ON ALL NEW SORENTOS. WHICH TELLS ME THEY KNOW THERE IS A PROBLEM WITH THE OLD ONES. ALSO IF YOU LOOK ONLINE IT APPEARS A LOT OF PEOPLE WHO BOUGHT SORENTOS IN THE BEGINNING ARE COMPLAINING ABOUT THE ROUGH RIDE. KIA NEEDS TO DO RECALL ON ALL OLDER MODELS AND UP GRADE THEM. (THIS IS FROM AUTOBLOG.COM: KIA NOTICED THIS RIDE QUALITY ISSUE AND DECIDED TO TAKE THE COSTLIER DFD DAMPERS AND EMPLOY THEM NOT JUST ON THE NEW SX MODEL, BUT ACROSS THE MODEL'S ENTIRE RANGE BEGINNING IN THE FOURTH QUARTER. WHILE KIA OFFICIALS WE SPOKE WITH AT AN ATLANTA PRESS EVENT THIS WEEK STOPPED SHORT OF ADMITTING THAT THE SORENTO'S RIDE QUALITY HAS BEEN AN ISSUE, THEY DID NOTE THAT ONCE ENGINEERS SAMPLED THE DFD SETUP ON THE SX, THEY LIKED THE RIDE SO MUCH THEY DECIDED TO INSTITUTE THE NEW UNITS ON ALL SORENTOS.) *TR

I WAS DRIVING TO WORK ON MONDAY JAN. 9TH GOING APPROXIMATELY 60 MPH, WHEN ALL OF A SUDDEN THE CAR JERKED VIOLENTLY. THEN THE CAR LOST POWER I HAD TO PULL OVER IT WOULD NOT DRIVE, I WAS PUSHING THE ACCELERATOR BUT IT WOULD NOT RESPOND. ALSO THE TACH QUIT WORKING, CHECK ENGINE LIGHT CAME ON. I CALLED MY HUSBAND WHO CALLED AND SCHEDULED SERVICE WITH OUR LOCAL KIA DEALERSHIP. ON MY WAY HOME IT DONE THE SAME EXACT THING I HAD TO PULL OVER AGAIN, LUCKILY BOTH TIMES THERE WAS NOT A CAR FOLLOWING TOO CLOSELY. MY HUSBAND DROVE THE CAR TO THE DEALERSHIP AND THEY KEPT IT FOR 4 DAYS AND SAID THEY COULD NOT DUPLICATE THE PROBLEM. WE PICKED IT UP ON SUNDAY THINKING EVERYTHING WAS FINE, WE MADE IT HOME AND WENT TO THE STORE. ON THE WAY BACK COMING ACROSS THE POMEROY MASON BRIDGE IT JERKED AGAIN VERY HARD AND WE HAD TO COME TO A STOP IN TRAFFIC! WE CALLED TO SCHEDULE ANOTHER APPOINTMENT FOR THURSDAY JAN. 19. ON MY WAY TO WORK TODAY JAN. 16 IT DONE THE SAME EXACT THING! I DON'T FEEL SAFE DRIVING THIS WITH MY 2 KIDS IN THE BACK SEAT. *TR

I WAS DRIVING ON I-95 AT APROX. 65 MPH AND FELT A SEVERE JOLT. THIS COULD HAVE CAUSED AN INEXPERIENCED DRIVER LIKE EITHER OF MY KIDS TO LOOSE CONTROL. I INITIALLY THOUGHT SOMEONE HAD HIT THE REAR OF MY CAR. THERE DIDN'T SEEM TO BE ANY OTHER VEHICLES CLOSE ENOUGH TO HAVE HIT ME, SO I PULLED OVER ONTO THE SHOULDER TO SEE IF I HAD HIT SOMETHING. EVERYTHING LOOKED FINE SO I PROCEEDED TO GET BACK ONTO THE HIGHWAY. I NOTICED THE CAR WAS SLUGGISH AND THEN NOTICED IT WAS NOT SHIFTING GEARS. AS I CONTINUED TO ACCELERATE THE ENGINE RPM CONTINUED TO CLIMB SO I HAD TO DRIVE BELOW 45MPH.WHEN THE SHIFTER WAS MOVED TO THE MANUAL SIDE IT WAS IN 4TH GEAR. I PULLED OVER ONTO THE SHOULDER AGAIN AND SHIFTED INTO NEUTRAL AND DRIVE A FEW TIMES BUT IT WOULD ALWAYS GO BACK TO 4TH GEAR WHEN IN DRIVE. I HAD TO DRIVE THE REST OF THE WAY, ABOUT 20 MILES AT A SLOWER SPEED WITH THE FLASHERS ON. THIS MORNING I CHECKED OUT THE CAR AND IT WAS OPERATING NORMALLY. I WILL BRING THE VEHICLE TO KIA, BUT WILL NOT LET OTHER FAMILY MEMBERS DRIVE THE CAR UNLESS I AM CERTAIN IT IS CORRECTED. I NOW SEE THERE ARE A LOT OF THE SAME COMPLAINTS ON EDMONDS. COM. IS THERE A RECALL FOR THIS? I COULD NOT FIND ONE ON YOUR WEB-SITE. *TR

KEYLESS IGNITION SWITCH WHICH IS ATTACHED TO BREAK HAS DEFECT. UNABLE TO START CAR, CALLED AAA WHO COULD NOT START. CALLED HOT LINE AND THEY SAID HAVE BEEN HAVING A NUMBER OF PROBLEMS WITH THIS. CALLED LOCAL DEALER WHO VERIFIED HAVIN A NUMBER OF FAILURES ON THIS AND NEED TO REPLACE. AGREED PROBABLY NEED TO SEND A BULLETIN TO OWNERS AND RECALL. THE SWITCH STICKS AND WILL NOT ALLOW YOU TO START THE CAR. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE ATTEMPTING TO ACCELERATE. THE CONTACT MENTIONED THAT ONCE THE VEHICLE RESPONDED, THE VEHICLE LUNGED FORWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, BUT REPLACED THE ACCELERATOR PEDAL ASSEMBLY AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO LODGED A COMPLAINT AND ADVISED THE CONTACT THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 15,000. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 02/01/12

WHILE DRIVING THROUGH A SHOPPING PLAZA, GOING ABOUT 15MPH,THE VEHICLE SUDDENLY SHUT OFF, CAUSING THE LOSS OF ALL POWER ASSIST FUNCTIONS AND ELECTRICAL OPERATION. THE ELECTRICAL CAME BACK ON-LINE RIGHT AWAY, BUT THE CAR HAD TO BE RESTARTED. THE SECOND TIME IT HAPPENED WAS IN RUSH HOUR TRAFFIC, 4 DAYS LATER. THE CAR WAS COASTING AT ABOUT 25 MPH WHEN IT SHUT DOWN AGAIN. *KB

WHILE DRIVING THE VEHICLE AND WHILE PRESSING THE GAS PEDAL THE VEHICLE STARTS TO COME TO A STOP AS IF THE GAS PEDAL IS NOT BEING APPLIED. I HAVE TO RELEASE THE GAS PEDAL AND PRESS IT AGAIN FOR THE SORENTO TO RESPOND AND CONTINUE TO ACCELERATE. I TOOK IT TO THE DEALER AND THEY HAVE NO CLUE AS TO WHAT IS THE PROBLEM. THEY RESET THE COMPUTER AND RELEASED THE VEHICLE TO ME BUT THE PROBLEM PERSISTS. *KB

I WAS DRIVING ABOUT 40 MPH, WHEN THE VEHICLE APPEARED TO MISS/SKIP GEARS! IT FELT AS IF THE VEHICLE WAS GOING TO STOP ALTOGETHER, AND I DEFINITELY LOST ACCELERATION ABILITY. NEXT THE MALFUNCTION INDICATOR LIGHT CAME ON AND IT HAS NOT GONE OFF. I AM GOING TO TAKE THE VEHICLE IN TO THE DEALER ON 12/17/2011 TO SEE WHAT MAY BE CAUSING A PROBLEM LIKE THIS. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS DRIVING APPROXIMATELY 60-70 MPH WHEN THE STEERING BEGAN TO VEER FROM LEFT TO RIGHT ABNORMALLY. THE CONTACT HAD TO HOLD THE WHEEL WITH BOTH HANDS IN ORDER TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS UNAVAILABLE.

I HAVE HAD PROBLEMS WITH THE "PUSH TO START" FAILING IN OCT. '10, THAT WAS FIXED. DEC. 12, 2011 AM I COULD NOT START MY CAR. THE PUSH TO START DID NOTHING. AFTER TRYING VARIOUS OPTIONS FOR 15 MIN I TRIED AGAIN AND THE CAR STARTED WITH THE PUSH BUTTON AND BRAKE APPLIED. I CALLED KIA TO REPORT IT AND HAD THE DEALERSHIP CHECK IT OUT THAT MORNING, THEY FOUND NO ERROR CODES. I STARTED MANY MORE TIME WITH NO INCIDENT UNTIL THE NEXT PROBLEM. DEC. 14, 2011AM, AGAIN I TRIED TO START THE CAR AND NOTHING HAPPENED. I COULD HERE A SMALL "TIC" AS I PRESSED THE START BUTTON. I REMOVED MY PHONE AND EZ PASS FROM THE AREA AS SUGGESTED BY THE DEALER, NOTHING. I GOT A DIFFERENT FOB FROM INSIDE THE HOUSE, NOTHING. I STEPPED OUT OF THE CAR, STANDING NEXT TO IT AND THE CAR STARTED BY ITSELF, NO ONE PRESSING THE BUTTON. THIS IS SUPPOSE TO BE IMPOSSIBLE AS YOU MUST PRESS THE BRAKE AND BUTTON FOR THE CAR TO START. NO ONE WAS IN THE SEAT AND THE KEY WAS IN MY POCKET BY THE OPEN CAR DOOR. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 5 MPH. THE VEHICLE WAS JUMP STARTED THE FOLLOWING DAY AND TAKEN TO AN AUTHORIZED DEALER. THE THROTTLE WAS REPLACED. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE ALARM SYSTEM WOULD INADVERTENTLY SOUND. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD EXPERIENCE DIFFICULTY STARTING. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,990.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT AFTER DRIVING 2 MPH OVER A DITCH, THE VEHICLE FAILED TO ACCELERATE PROPERLY. THE CONTACT ALSO STATED PRIOR TO THE FAILURE THE TRANSMISSION WAS REPLACED BY THE DEALER. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO ADDRESS THE CURRENT FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 14,980.

I HAVE A 2011 KIA SORENTO. AFTER ABOUT 6 MONTHS OF OWNING THE VEHICLE MY DRIVER SIDE WINDOW RANDOMLY WOULD STICK WITH THE WINDOW DOWN OR NOT GO DOWN AT ALL. I TOOK IT TO THE KIA STORE EAST IN LOUISVILLE KY AND EACH TIME THEY WOULD SAY "WE COULDN'T FIND ANY PROBLEMS". AFTER THE THIRD TIME (JULY 2011) THEY DECIDE TO REPLACE THE SWITCH. WORKED ABOUT 6 MONTHS. THE PROBLEM HAS STARTED AGAIN. MY HUSBAND TOOK IT IN AND THEY LOOKED AT IT AND NOW SAYS THE MOTOR IS GETTING HOT AND IS PROBABLY DUE TO MY TINT. THE PASSENGER SIDE WINDOW HAS THE SAME TINT ON IT. WHICH WAS MATCHED TO THE MANUFACTURER TINT ON THE BACK WINDOWS. THEY SAY THEY HAVE TO CALL THE NATIONAL TECH SUPPORT TO SEE IF THERE HAS BEEN ANY PROBLEMS IN THE PAST. I HAVE FOUND SEVERAL. I FEEL A LITTLE DISCRIMINATED AGAINST BECAUSE THEY WOULD NOT LOOK DEEPER INTO THE PROBLEM WHEN I CAME IN BUT DID WHEN MY HUSBAND TOOK IT. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE SUDDENLY ACCELERATED UPON RESTARTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL OCCASIONS AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT COULD NOT OFFER ANY ASSISTANCE WITHOUT HAVING A DIAGNOSED FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 22,000.

MY 2011 KIA SORENTO 2.4 L W/ AUTO TRANNY FWD WAS FIXED ON RECALL ALMOST TWO MONTHS AGO.AFTER DRIVING 26 DAYS I HAD BAD ACCIDENT. FROM MY HOUSE TO WORK I STOPPED AT MCDONALD REST. TO BUY BREAKFAST. I GOT ON, STARTED MY VEHICLE, STEP ON MY BRAKES TO ENGAGE IN REVERSE, THE VEHICLE START SHAKING, REVERSED, SPAN 360 DEGREES, HIT THE RAILINGS AND RAMP OF THE RESTAURANT AND DRIVE FORWARD IN THE MIDDLE OF THE PARKING LOT. IT STOP BECAUSE THE TWO CONTROL ARM/AXLES WERE DAMAGED. I WAS SHAKEN AND IT WAS HARD TO REMEMBER WHAT REALLY HAPPENED WHAT I EXPLAINED WAS THE SAME AS WHAT THE WITNESS SAW WHILE LINING UP ON THE DRIVE THRU TO ORDER HER BREAKFAST. THE WITNESS CAME OVER AND HELPED ME. THE DAMAGED WAS SO EXPENSIVE THAT I HAVE TO FIX THE DAMAGE THRU MY INSURANCE. I HAD THE VEHICLE FIXED BY RELIABLE SHOP NOT BY KIA DEALERSHIP IN ORDER FOR ME TO VERIFY IF THE ACCIDENT WAS THE CAUSE OF THE RECALL REPAIR. I ALMOST FORGOT THAT ON THE EARLY MORNING BEFORE THE ACCIDENT THE VEHICLE REVERSED FROM MY GARAGE @ UNREASONABLE SPEED THAT I HAVE TO CONTROL BY APPLYING THE BRAKES. THE VEHICLE IS DRIVABLE AND I AM STILL WAITING FOR SOME PARTS FROM KIA. DO I HAVE TO NOTIFY KIA WHAT HAPPENED OR WAIT UNTIL THE PROBLEM HAPPEN AGAIN. WHAT IS YOUR ADVISE. AS OF NOW I AM DRIVING THE VEHICLE AND I HAVE PHOBIA EVERYTIME I BACK UP, AT LEAST I AM AWARE WHAT HAPPENED. THANK YOU *TR

UPDATE TO COMPLAINT OF 6-2-2010: SINCE MY ORIGINAL FILING, I HAVE HAD A TOTAL OF 5 ALIGNMENTS, 1 STEERING WHEEL STRAIGHTENING, 1 TIGHTENING OF ALIGNMENT SPECS, A FRONT TIRE SWITCH; ALSO 4 NEW TIRES WITH SPIN BALANCE WERE PUT ON THE SUV BY KIA. I HAVE GIVEN UP ON KIA BEING ABLE TO CORRECT THE SUV DRIFTING TO THE RIGHT. THE NEW TIRES DID HELP SOMEWHAT, BUT MOSTLY THEY GAVE IT A BETTER RIDE. TOOK SORENTO IN ON TRANSMISSION RECALL FIX MAY 2011; SEVERAL DAYS LATER THE SUV WOULDN'T SHIFT INTO GEAR AND HAD TO BE TOWED BACK TO DEALER. BRAND NEW TRANSMISSION WAS INSTALLED, AND SUV RUNS BETTER THAN EVER. THE INITIAL PURCHASE OF THIS VEHICLE WAS REALLY A CHALLENGE, BUT THE SORENTO HAS TURNED OUT TO BE A GREAT VEHICLE AND I AM VERY SATISFIED WITH THE DRIVING AND HANDLING. I HAVE HAULED AT LEAST 1,000 POUNDS IN THE BACK AT ONE TIME WITH NO TROUBLE; THIS SUV IS A WORKHORSE. *TR

THE TRANSMISSION WILL NOT SHIFT FROM DRIVE TO REVERSE/PARK AT INTERMITTENT TIMES. THE VEHICLE MUST BE PUT INTO NEUTRAL, TURNED OFF, AND RESTARTED IN ORDER TO SHIFT INTO PARK/REVERSE. THIS HAS OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE NEAREST KIA DEALER. THE SERVICE TEAM STATED THAT THEY COULD NOT RECREATE THE PROBLEM AND DID NOTHING TO CORRECT THE ERROR. *TR

THE DRIVER SIDE WINDOW MALFUNCTIONED IN THE DOWN POSITION. IT WILL NOT ROLL UP OR DOWN. THE FUSE WAS CHECKED AND APPEARS TO BE OK. ALL OTHER WINDOWS FUNCTION PROPERLY. *TR

DRIVERS POWER WINDOW WOULD NOT OPEN. HAD TO TAP ROCKER SWITCH MULTIPLE TIMES. WINDOW THEN WOULD NOT CLOSE AGAIN HAD TO TAP ROCKER SWITCH TO CLOSE. *TR

I WAS DRIVING ON THE X-WAY AT ABOUT 65MPH AND FELT A HUGE JOLT AND HEARD A LOUD BANG AND THE SAME TIME AND THE VEHICLE SEEMED TO LOSE CONTROL A BIT. I WORKED THE SHIFT GEAR TO TRY TO REGAIN CONTROL AND GOT OFF THE X-WAY, AND TURNED AROUND TO SEE WHAT I HAD HIT OR RUN OVER. NOTHING WAS IN THE ROAD. I MADE IT HOME AND MADE A SERVICE APPOINTMENT AT THE NEAREST KIA DEALERSHIP. I BARELY DROVE FOR 3 DAYS UNTIL THE APPOINTMENT ON TUESDAY, 10/25/11. DURING THAT TIME WE FOUND INFORMATION ABOUT THE FAULTY TRANSMISSION RECALL ON THE NHTSA SITE (KIA SAFETY RECALL #SC089) THAT IS RELATED TO THE 2WD AUTOMATIC SORENTO. HOWEVER, THE SYMPTOMS DESCRIBED ARE EXACTLY THE SAME AS I EXPERIENCED ON MY AWD VEHICLE. KIA DROVE IT FOR ABOUT 5 MINUTES AND WHEN THE SAME PROBLEM DIDN'T PRESENT FOR THEM, THEY TOLD ME NOTHING WAS WRONG AND TO TAKE IT HOME. THE KIA SERVICE TEAM DIDN'T SEEM TO BE AWARE OF THE NHTSA RECALL. I HAVE CONTACTED KIA BY PHONE AND ALSO BY E-MAIL IN AN ATTEMPT TO GET THE DEFECTIVE PARTS REPLACED. I AM WAITING ON A RESPONSE. I DON'T HAVE A BACK-UP CAR, AND I NEED TO DRIVE EVERY DAY TO KEEP MY JOB, ETC. PLEASE EXPAND THE NHTSA ACTION NUMBER PE11010 - KIA SAFETY RECALL # SC089 TO INCLUDE THE 2011 AWD KIA SORENTO MODELS AND HELP ME GET THIS VEHICLE REPAIRED WHILE IT IS STILL UNDER WARRANTY AND BEFORE A CRASH TAKES MY LIFE OR THAT OF SOMEONE ELSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

DRIVING HOME ON RAINY DAY WHEN SUNROOF SHATTERED OUT OF NOWHERE. DID NOT RUN OFF THE ROAD NOR DID I HEAR ANYTHING HIT THE VEHICLE. I HEARD ONE LOUD POP AND NOTICED SUNROOF VISOR SAGGING SIGNIFICANTLY. CANNOT PROVE SOMETHING DIDN'T HIT IT, BUT DID NOT FIND ANY EVIDENCE OF SOMETHING HITTING THE SUNROOF. CONTACTED KIA TO SEE IF ANY OTHER CASES HAD BEEN REPORTED WITH KIA REPRESENTATIVE STATING THAT SHE DID NOT BELIEVE THERE IS ANYTHING WRONG WITH THEIR VEHICLES, BUT SHE ALSO STATED THAT SHE DID NOT HAVE THE RESOURCES TO LOOK BACK AND SEE IF THERE WAS ANOTHER REPORT. SHE ALSO DECLINED TO LET ME SPEAK WITH HER SUPERVISOR ON THIS MATTER. DUE TO SAFETY PURPOSES, I BELIEVE KIA NEEDS TO LOOK INTO THIS POSSIBLE ISSUE. IF THIS HAS HAPPENED TO ANYONE ELSE, PLEASE CONTACT KIA AND NHSTA IN ORDER TO HELP CORRECT THIS POSSIBLE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

BRAND NEW KIA SORENTO (4,000 MILES) NEEDS TO HAVE A COMPLETELY NEW TRANSMISSION AFTER THE TRANSMISSION WENT OUT DRIVING DOWN THE HIGHWAY. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS DRIVING 50 MPH WHEN SHE HEARD A CLICKING SOUND COMING FROM THE ENGINE AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE FILTER PLACE IN THE ENGINE WAS NOT UP TO STANDARDS AND THE ENGINE WOULD NEED TO BE REBUILT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH IN REVERSE AND THE VEHICLE UNEXPECTEDLY INCREASED ACCELERATION AND CIRCLED AROUND THE SIDEWALK AND THEN UNCONTROLLABLY TRAVELED ONTO THE LAWN, CRASHING THROUGH A PLASTIC FENCE. THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS NOT FILED, BUT THEY WERE NOTIFIED. THE CONTACT PLANNED TO HAVE THE VEHICLE TOWED TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 7,410. UPDATED 12/28/11*LJ THE CONSUMER STATED THERE WAS DAMAGE TO THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 03/12/12

TRANSMISSION ISSUES. DRIVING AT 30MPH WHEN I NOTICE SUDDENLY THE TRACTION CONTROL AND DOWNHILL ASSISTANCE LIGHTS CAME ON THE DASHBOARD. I TRIED TO TURN IT OFF BUT I COULDN'T, IT JUST WOULD GO AWAY. AT THE NEXT STOP SIGN I PUT THE CAR ON PARK WHEN IT FOR MY SURPRISE IT GOT STUCK, WOULD NOT GO FW OR REVERSE. I HAD TO TURN THE CAR ON AND OFF A FEW TIMES WHEN I WAS FINALLY ABLE TO GET IT TO WORK. THE TRANSMISSION GOT STUCK A FEW TIMES BEFORE AND WHEN I INQUIRED THE DEALERSHIP THEY RAN SOME TESTS AND SAID EVERYTHING IS FINE. AFTER DOING SOME RESEARCH I FOUND OUT THIS IS COMMON ISSUE ON 2011 KIA SORENTO. SEVERAL CUSTOMERS HAD THE TRANSMISSION REPLACED ONCE, TWICE AND EVEN 3/4 TIMES AND THE SAME THING HAPPEN OVER AND OVER. IT SEEMS TO ME KIA DOES NOT CARE, IT IS A SAFETY HAZARD AND A RIP OFF FOR A $25K CAR WITH LESS THAN 17K MILES. *TR

2011 KIA SORENTO. CONSUMER WRITES IN REGARDS TO SAFETY RECALL CONCERNING VEHICLE SUNROOF *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN NOVEMBER 2010. THE CONSUMER STATED HE HAD NOT HAD ANY PROBLEMS WITH EITHER A WATER LEAK OR NOISE SINCE HE PURCHASED THE VEHICLE IN MARCH 2010 AND UP UNTIL THE REPAIR SHOP REPLACED THE SUNROOF. ON JUNE 7, 2011, THE CONSUMER TOOK THE VEHICLE FOR A SCHEDULED ONE HOUR REPLACEMENT OF THE GLASS PANEL IN THE SUNROOF. IT DID NOT FIT PROPERLY, WITH A SIGNIFICANT GAP AROUND THE GASKET SUCH THAT ONE COULD INSERT A DOLLAR BILL OR PIECE OF PAPER INSIDE, WITHOUT BENDING IT, AND PRONOUNCED WIND STARTING OCCURRING AT AROUND 25 MPH. THE CONSUMER RETURNED TO THE REPAIR FACILITY TWICE IN THE SAME DAY FOR FURTHER ADJUSTMENT, BUT TO NO AVAIL. THE REPAIR FACILITY INFORMED THE CONSUMER THEY WOULD HAVE TO ORDER ANOTHER GASKET. WHEN THE CONSUMER RETURNED FOR HIS SCHEDULED APPOINTMENT, HE WAS INFORMED THERE WOULD BE A $300 CHARGE TO REPLACE THE SEAL, AND ONLY THE PART WAS COVERED UNDER RECALL. *JB

WHILE DRIVING DOWN THE EXPRESSWAY, WITHOUT WARNING, THERE WAS A CATASTROPHIC ENGINE FAILURE CAUSING ONE OR TWO OF THE CONNECTING RODS TO BLOW THROUGH THE OIL PAN AND START A FIRE FROM THE FRONT OF THE VEHICLE TO THE BACK UNDERNEATH THE CARRIAGE. THE FLAMES CAME UP THE SIDES AND BACK OF THE CAR. NEEDLESS TO SAY IT WAS EXTREMELY FRIGHTENING. LOOKING AT THE DAMAGE OF THE CAR I NEVER EXPECTED THEM TO ATTEMPT TO REPAIR THIS CAR YET THEY DID. THE CAR WAS DOWN FOR ALMOST TWO MONTHS, THE SECOND ENGINE AND POWER STEERING FAILED BEFORE WE EVEN DROVE THE REPAIRED CAR OFF THE LOT. KIA STILL DID NOT WANT TO DO ANYTHING BUT REPAIR THE CAR AGAIN. THEY SAID, "THESE THINGS HAPPEN THATS WHY YOU HAVE A WARRANTY". THESE THINGS HAVE NEVER HAPPENED TO ME OR ANYONE I KNOW IN THE 30 YEARS I HAVE BEEN DRIVING. YOU BUY A NEW CAR TO AVOID SUCH PROBLEMS. THE CAR HAS NOW BEEN RETURNED TO ME AND IT IS STILL NOT RIGHT. I JUST TOOK IT IN FOR THEM TO BLOW OUT THE VENTS AND FILTERS. THERE WAS STILL REMNANTS OF THE FIRE EXTINGUISHER COMING OUT WHEN YOU TURNED ON THE AIR. THIS CAR IS DEFECTIVE AND SHOULD HAVE A SALVAGED TITLE. I WAS FORCED TO PUT IN A LAW SUIT. *KB

I WAS ACCELERATING FROM A STOPLIGHT, AND THE TRANSMISSION DID NOT ENGAGE, AND VEHICLE SEIZED TO ACCELERATE. THERE WAS A LOUD GEAR GRINDING NOISE WHEN GEAR WAS ENGAGED, BOTH FORWARD AND REVERSE. CAR STARTED FINE AFTERWARD, BUT SAME GEAR GRINDING OCCURRED WHEN PLACED IN GEAR, WITH NO VEHICLE MOTION. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT TWO CHILDREN WERE ABLE TO SHIFT THE VEHICLE INTO NEUTRAL WHEN IT WAS PARKED AND SHUT OFF. AS A RESULT, THE VEHICLE ROLLED FORWARD UNTIL CRASHING INTO BUSHES. BOTH CHILDREN SUFFERED MINOR INJURIES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED TO ITS SPECIFICATIONS. THE CONTACT WAS ALSO INFORMED THAT ALL VEHICLES MADE BY THIS MANUFACTURER COULD BE SHIFTED OUT OF PARK IN THE SAME MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE HEARD A POPPING NOISE AND THE REAR WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 33,000. THE VIN WAS UNAVAILABLE.

WHEN ACCELERATING FROM A STOP OR SLOW SPEED THE ENGINE WILL OCCASIONALLY BOG DOWN AND ALMOST DIE. THIS IS EXTREMELY DANGEROUS WHEN PULLING INTO TRAFFIC OR ACROSS ONCOMING LANES OF TRAFFIC. IT HAS OCCURRED NUMEROUS TIMES. SOMETIMES FROM A FULL STOP AND SOMETIMES FROM LOW SPEED (LESS THAN 10 MPH). I HAVE TAKEN THE CAR TO THE DEALER THREE TIMES. THE FIRST TWO TIMES THEY CLAIMED TO HAVE REPAIRED THE VEHICLE AND TURNED IT BACK OVER TO US WITHOUT ANY COMMENT. THE THIRD TIME, AFTER I COMPLAINED ABOUT IT NOT BEING FIXED THE TWO TIMES BEFORE, THEY FINALLY ADMITTED THERE WAS NOTHING THEY COULD DO. THEY CLAIM TO HAVE DRIVEN ANOTHER 2011 SORENTO WHICH DID THE SAME THING AND THEY CLAIM TO HAVE CONTACTED KIA WHO TOLD THEM IF THERE WAS NO CODE ON THE COMPUTER (THERE WAS NOT) THERE WAS NOTHING THEY COULD DO. THIS IS VERY DANGEROUS AND NEEDS TO BE CORRECTED. AND BY THE WAY, YOUR SYSTEM WILL NOT ACCEPT MY E-MAIL, I GUESS BECAUSE IT HAS A DASH (-) IN IT SO I AM USING MY WIFE'S E-MAIL. *TR

PLACING THE CAR IN REVERSE RESULTED IN A LOUD "CLUNK" FELT IN THE TRANSMISSION AREA. HOWEVER, THE VEHICLE DROVE NORMALLY FOR A SHORT PERIOD OF TIME (ABOUT 4 MINUTES). AFTER ENTERING A HIGHWAY AND BEGINNING TO ACCELERATE TO MERGE WITH TRAFFIC, THERE WAS A MUCH LARGER "CLUNK" FORM THE TRANSMISSION AREA, FOLLOWED BY A METALLIC WHINING/WHIRRING NOISE FORM THE SAME AREA, AND LOSS OF SPEED. THE ENGINE REMAINED RUNNING, BUT THE VEHICLE WOULD NOT ACCELERATE. I PULLED THE CAR OFF THE MAIN ROAD, AND HAD A DIFFICULT TIME GETTING THE CAR INTO THE "PARK" GEAR SO I COULD TURN THE VEHICLE OFF. KIA ROADSIDE ASSISTANCE CAME AND TOWED THE VEHICLE TO A KIA DEALERSHIP FOR REPLACEMENT OF THE TRANSMISSION. *TR

EVER SINCE BOUGHT NEW (SORENTO SX 6CYL.) IN APRIL 2011, THERE HAS BEEN A INTERMITTANT ISSUE WITH NO ENGINE RESPONSE FROM STOP FOR 2-3 SECONDS. RPM'S STAY AT IDLE SPEED, THEN IT SUDDENLY TAKES HOLD AND RUNS FINE. ONLY HAPPENS FROM STOP, AND ONLY ABOUT ONCE OR TWICE EVERY 2-3 DAYS. DEALER CANNOT DUPLICATE PROBLEM, NO CODES. DANGEROUS SITUATION WHEN PULLING OUT INTO TRAFFIC FROM A STOP. I CANNOT DUPLICATE IT UNDER ANY DRIVING CIRCUMSTANCES. ALSO, IF I APPLY BRAKE DURING THIS "HESITATION" THERE IS NO ENGINE ACCELERATION WHILE I HOLD THE BRAKE. I FEEL SURE IT IS IN THE "FLY BY WIRE" SYSTEM, BUT DEALER HAS NO CLUE. I HAVE TO "FEATHER" THE ACCELERATOR FROM STOP WHENEVER I AM CONCERNED ABOUT ONCOMING TRAFFIC. *TT

THIS 2011 KIA SORENTO LX IS A V6, KEY START WITH 13,000 MILES PURCHASED NEW IN DECEMBER 2010. THE PROBLEM STARTED AS A CLICKING NOISE OCCURRING BETWEEN REVERSE AND DRIVE. THEN THE CLICKING BECAME MORE NOTICEABLE WHEN I PUSHED ON THE BRAKE. IT DID NOT HAPPEN EVERY TIME BUT ENOUGH TO BE ANNOYING AND CAUSING CONCERN OF WHAT THE NOISE MEANT. I TOOK IT INTO THE DEALERSHIP WHERE THEY ASKED ME TO SHOW THEM THE PROBLEM. THE NOISE WAS ESPECIALLY LOUD BETWEEN NEUTRAL AND DRIVE. THEY REPLACED A DEFECTIVE SHIFTER. THIS FIXED THE CLICKING. *KB

DELAY IN ACCELERATION AFTER APPLYING BRAKES. THIS HAPPENS FROM A DEAD START AND ALSO WHILE MOVING. ESPECIALLY BAD WHEN TRYING TO BACK UP A GRADE. (EX.) WHILE BACKING UP A GRADE SUCH AS A DRIVEWAY TO THE GARAGE I BACK UP AND THEN HIT MY BRAKE TO STOP. I THEN REALIZE I NEED TO BACK UP A LITTLE FARTHER. I TAKE MY FOOT OFF OF THE BRAKE AND PUSH THE ACCELERATOR. INSTEAD OF GOING BACKWARDS I DRIFT FORWARD. IN MY MIND I AM THINKING I DON'T HAVE THE ACCELERATOR PUSHED DOWN SO I PUSH HARDER AND ABOUT THAT TIME THE ACCELERATOR KICKS IN AND I GO FLYING BACKWARDS TOWARD THE GARAGE DOOR. (EX.2) I AM TRYING TO BACK A BOAT INTO THE RIVER. I BACK UP AND HOLD MY FOOT ON THE BRAKE. I NEED TO PULL BACK OUT OF THE WATER SOME SO I QUICKLY RELEASE MY FOOT FROM THE BRAKE AND PUSH THE ACCELERATOR. NOW INSTEAD OF GOING FORWARD THERE IS A DELAY IN ACCELERATION AND I DRIFT FURTHER INTO THE RIVER. (SOMEONE IS GOING TO HAVE A VERY BAD ACCIDENT) MULTIPLY THIS OCCURRENCE AT EVERY STOP SIGN. ESPECIALLY WHERE THERE IS A GRADE INVOLVED. IN MY OPINION I BELIEVE THIS IS A DESIGN IN THE COMPUTER FOR WHAT EVER REASON AND IT IS A VERY DANGEROUS ONE. *TR

I WAS IN A THREE CAR ACCIDENT IN WHICH I REAR ENDED A STOPPED VEHICLE AT 40MPH. UPON LOOKING AT KIA'S OWN WEBSITE AND THE OWNER'S MANUAL FOR THE 2011 KIA SORENTO, I CAN SEE THAT THE IMPACT TOOK PLACE ON THE AIRBAG SENSOR ON THE DRIVERS SIDE OF THE VEHICLE. THE AIRBAGS FAILED TO DEPLOY & THE FRONT DRIVERS SIDE SEAT BELT & FRONT PASSENGER SIDE SEAT BELT FAILED TO 'LOCK'. THIS RESULTED IN MY 92 YEAR OLD GRANDMOTHER HITTING THE DASH WITH HER FACE, AND I AS THE DRIVER, HIT MY HEAD ON THE STEERING WHEEL SUSTAINING A CONCUSSION & WHIPLASH. I AM STILL SUFFERING SEVERE PAIN THAT I HAVE TO BE MEDICATED FOR WITH NARCOTICS, AND SHORT TERM MEMORY LOSS. MY GRANDMOTHER, LUCKILY ONLY SUSTAINED FACIAL BRUISING. *TR

TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FUSE BOX PANEL UNDER THE DRIVER SEAT DETACHED COMPLETELY, EXPOSING THE WIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE DIFFERENT TIMES FOR THE SAME FAILURE AND THE FUSE BOX PANEL WAS REPLACED EACH TIME. THE TECHNICIAN ADVISED THAT THE FRONT DRIVER SEAT WOULD NEED TO BE REPLACED BECAUSE THE DEFECT WAS A MANUFACTURING FLAW. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

VEHICLE SUDDENLY DOWN SHIFTS USUALLY AT APPROX. 65 MPH. TIRES SQUEAL SENDING ME LURCHING FORWARD. WHIPLASH! RPM SHOOTS UP TO 6000 AND STAYS THERE UNTIL I EXIT THE HIGHWAY AND SLOW DOWN BELOW 40MPH. THIS HAS HAPPENED 5 TIMES IN THE 4 MONTHS I'VE OWNED THE VEHICLE. ONCE I WAS PULLING INTO TRAFFIC AND THE CAR WOULD NOT MOVE! I HAD RUSH HOUR TRAFFIC COMING AT ME FROM BOTH DIRECTIONS. DEALER KEEPS SAYING THEY CAN'T REPLICATE THE PROBLEM. MY FAMILY IS GOING TO BE VERY WEALTHY WHEN I DIE IN THIS DEATH TRAP. *TR