Owners filed 266 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. It has been recalled 1 time.
When it fails
05000050,000 milesMedian miles at failure
76 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train › Automatic Transmission
25
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
15
4
0
0
Air Bags › Frontal
14
12
0
14
Engine and Engine Cooling › Engine › Gasoline
13
0
0
0
Service Brakes, Hydraulic › Foundation Components
11
2
0
0
Service Brakes, Hydraulic › Foundation Components › Disc
10
2
0
0
Service Brakes, Hydraulic
9
2
0
2
Electrical System
9
1
0
0
Air Bags
9
8
0
8
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
8
0
0
0
1 safety recall
Part 573 reports
Seat Belts › Front › Buckle Assembly04V305000
Filed Jun 24, 2004251,594 vehiclesKia Motors America, Inc.
Defect. ON CERTAIN PASSENGER AND SPORT UTILITY VEHICLES, THE FRONT SAFETY BELT BUCKLES MAY EMIT A "CLICK" SOUND DURING THE BUCKLING PROCESS THAT IS SIMILAR TO THE SOUND EMITTED WHEN A BUCKLE IS BEING LATCHED, WHEN IT IS NOT.
Risk. THE LATCH CAN THEN PULL OUT OF THE BUCKLE WHEN TENSION IS APPLIED.
Remedy. DEALERS WILL REPLACE BOTH FRONT SEAT BELT BUCKLES. THE RECALL BEGAN AUGUST 16, 2004. OWNERS SHOULD CONTACT KIA AT 1-800-333-4542.
What owners reported
Newest filings
Engine
Filed Apr 1, 2022130,000 milesCO
The contact owns a 2000 Kia Sephia. The contact stated that while driving at 40 MPH and approaching a traffic light, the brake pedal was depressed and the vehicle stalled. There was no warning light illuminated. The contact was unable to veer to the side of the road. The vehicle was able to restart after being jumpstarted. The contact continued to drive; however, the failure recurred 5 times while driving and depressing the brake pedal or the accelerator pedal. After each failure, the vehicle was able to be restarted when jumpstarted. The vehicle was taken to a local Pep Boys and diagnosed; however, no fault code was retrieved. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.
Electrical System
Filed Apr 6, 201834,678 milesFL
THE SEATBELT PRETENSIONERS IS LOCKED UP & THEY (BOTH DRIVER/PASSENGER) SEATBELTS "DO NOT" REEL BACK 2 PROVIDE SECUREMENT OF THE PASSENGER(S). ALSO, THE ELECTRICAL ISSUE IS THE HORN DOES NOT WORK EVEN WHEN THERE'S A NEW FUSE & HORN. THERE'S A DEFECT IN THE STEERING WHEEL HORN BUTTON.
Electrical System
Filed Nov 12, 201734,000 milesFL
I 🅾WN A 2000 KIA SEPHIA & THE FRONT DRIVERS SEATBELT RETRACTS SLOW& DOES NOT LOCK. THE PASSENGER SEATBELT DOES NOT RETRACT @ ALL. ADDITIONALLY, THE PASSENGER FRONT DOOR LOCK DOES NOT LOCK AS IF THE LOCK ACTUATOR HAS SEIZED UP.
Unknown or Other
Filed Jul 24, 2017WA
THE STUPID PASSENGER DOOR WONT CLOSE THIS JUST SO DARN FRUSTRATING IT'S ALSO VERY DANGEROUS AND I AM NOT A VERY HAPPY PERSON RIGHT NOW. YOU SHOULD MAKE CARS MORE SAFE IF SOME ONE HAD BEEN HURT WITH THAT STUPID DOOR I WOULD HAVE SUED YOUI
Air BagsCrash3 injured
Filed Jun 1, 201586,000 milesLA
TL* THE CONTACT OWNED A 2000 KIA SEPHIA. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE CAUSING SIGNIFICANT DAMAGE TO THE FRONT END. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED INJURIES TO THE RIGHT SHOULDER, HEAD, AND JAW BONE. THE FRONT PASSENGER SUSTAINED INJURIES TO THE RIGHT SHOULDER, HEAD, AND NECK INJURIES. THE REAR SEAT PASSENGER SUFFERED A NECK INJURY. ALL THE OCCUPANTS WERE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Latches/Locks/Linkages
Filed Mar 21, 201580,000 milesOH
THE LOCKS FREEZE UP IN COLD TEMPS, ENOUGH TO TWIST AND BEND MY KEY. EVEN TRYING TO FORCE IT OPEN FROM THE INSIDE DOES NOT WORK. I ALMOST BROKE MY THUMB TRYING TO FORCE IT OPEN UNLESS YOU PUT A HEATER IN THE CAR FOR A LONG TIME. *TR
Air BagsCrash1 injured
Filed Oct 9, 2014190,000 milesTN
NEARLY FATAL CAR ACCIDENT, AIR BAGS DID NOT DEPLOY, THE BREAKS DID NOT LOCK UP. *TR
Electrical System
Filed Sep 6, 2011100,000 milesNC
TL* THE CONTACT OWNS A 2000 KIA SEPHIA. WHILE DRIVING APPROXIMATELY 45 MPH THE CONTACT NOTICED THE TURN SIGNAL LIGHTS FAILED. THE HAZARD LIGHTS WOULD NOT FUNCTION AND THE INSTRUMENT PANEL LIGHTING FUNCTIONED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Latches/Locks/Linkages
Filed Feb 4, 201137,000 milesNY
2000 KIA SEPHIA DOOR LATCHES DO NOT WORK WHEN WEATHER IS FREEZING AND DASHBOARD CURLED UP NOT ALLOWING DEFROST OF FRONT WINDSHIELD. *TR
Engine and Engine Cooling
Filed May 26, 2010162,000 milesNJ
TL*THE CONTACT OWNS A 2000 KIA SEPHIA. THE CONTACT STATED THAT WHEN SHE DEPRESSED THE ACCELERATOR PEDAL, THE ENGINE WOULD RACE FIRST AND THEN THE VEHICLE WOULD MOVE FORWARD. THE OVER DRIVE LIGHT STAYED ON AND THE ENGINE LIGHT WOULD BLINK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE DEALER CHANGED THE SENSORS FOR THE LIGHTS. HOWEVER, THE OVER DRIVE AND CHECK ENGINE LIGHTS WERE CONSTANTLY ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000. THE CURRENT MILEAGE WAS 162,384. UPDATED 11/03/10. *LJ
Structure
Filed Jan 19, 201025,000 milesKY
TL*THE CONTACT OWNS A 2000 KIA SEPHIA. WHEN THE TEMPERATURE DROPPED BELOW 25 DEGREES NONE OF THE DOORS LATCHES FUNCTION PROPERLY AND ITS DIFFICULT TO CLOSE THE DOOR. THE FAILURE MILEAGE WAS 25000 AND THE CURRENT MILEAGE WAS 41000. UPDATED 03/01/10 *BF THE CONSUMER STATED WHEN TEMPERATURE DROPPED, THE DOOR LOCKS DID NOT LATCH. THE CONSUMER STATED SHE HAS TO HOLD DOOR WHILE DRIVING. ALSO, THE DASH BOARD WAS FALLING APART. UPDATED 08/20/10.*JB
Latches/Locks/Linkages
Filed Mar 6, 200966,525 milesCT
IN NORMALLY OPENING THE DRIVER'S SIDE DOOR FROM THE INSIDE IN COLD WEATHER, THE PLASTIC DOOR HANDLE BROKE BECAME INOPERATIVE. THE ONLY WAY TO OPEN THE DOOR WAS BY ROLLING DOWN THE WINDOW AND OPERATING THE DOOR USING THE OUTSIDE DOOR HANDLE. OBVIOUSLY THIS IS A SAFETY PROBLEM IF THE CAR NEEDS TO BE EXITED QUICKLY. *TR
Air BagsCrash1 injured
Filed Feb 28, 2009113,000 milesAL
MY WIFE OWNS A 2000 KIA SEPHIA,WE WERE IN A HEAD ON COLLISION AT 40MPH AND THE AIRBAGS DID NOT DEPLOY. I WAS ASKED TO MAIL PICTURES OF THIS ACCIDENT TO KIA AND JUST RECEIVED A PHONE CALL BACK SAYING THE IMPACT WAS TOO HIGH FOR AIRBAG DEPLOYMENT,ARE YOU KIDDING ME,THE WHOLE FRONTEND OF THE CAR IS TOTALED AND THAT'S THE BEST ANSWER YOU CAN GIVE ME,OH YEAH HE SAID HE WAS SORRY. *TR
Visibility
Filed Dec 19, 2008138,000 milesMD
TL*THE CONTACT OWNS A 2000 KIA SEPHIA. WHILE DRIVING LESS THAN 60 MPH, THE WINDSHIELD WIPERS STOPPED WORKING. THE FAILURE OCCURRED DURING HEAVY RAIN CONDITIONS AND THE WIPER MOTOR CONTINUED TO ACTIVATE; HOWEVER, THE WIPERS WENT INTO A VERTICAL POSITION AND WOULD NO LONGER OPERATE. THE FAILURE AND CURRENT MILEAGES WERE 138,000.
Service Brakes, Hydraulic
Filed Sep 29, 200863,890 milesDE
REPLACED THE REAR BRAKE SHOES ,BECAUSE OF A NOISE WHEN THE BRAKES WERE APPLIED. WHEN THE BRAKE DRUM WAS REMOVED THE ON THE RIGHT SIDE THE BRAKE LINING FELL ON THE FLOOR. IT HAD SEPARATED FROM THE BRAKE SHOE. THE BRAKE DRUM SHOWED NO SIGN OF OVER HEATING SUCH AS IF THE EMERGENCY BRAKE WAS LEFT ON.(,CHECKING)ALL THE SHOES APPEAR TO BE FAILING. .THE VEHICLE HAS FRONT DISC AND HAS 64000 MILES ON IT . THE BRAKE SHOES APPEAR TO BE FACTORY. THE DEFECTIVE PARTS ARE AVAILABLE. *TR
Air Bags › FrontalCrash3 injured
Filed Aug 25, 2008148,000 milesMO
HIT A LIGHT POLE/AIR BAGS DID NOT INFLATE. *TR
Service Brakes, Hydraulic
Filed Jan 7, 2008100,000 milesMI
TL*THE CONTACT OWNS A 2000 KIA SEPHIA. THE BRAKES MAKE A BANGING AND KNOCKING NOISE WHEN THEY ARE APPLIED. THE CONTACT STATED THAT ALL OF THE BRAKES WERE CHANGED, BUT THE NOISE STILL PERSISTS. THE CURRENT MILEAGE WAS 129,000 AND FAILURE MILEAGE WAS 100,000. UPDATED 01/29/08 *BF THE CONSUMER STATED THE VEHICLE WILL NOT STOP. UPDATED
Structure
Filed Nov 18, 2007130,000 milesNC
I HAVE A 2000 KIA SEPHIA AND THE VENTS STARTED TO CRACK. NOW THE WHOLE DASHBOARD IS CURLING UP TO WHERE THE VENTS WON'T EVEN WORK. IT IS A SAFETY ISSUE BECAUSE THE DEFROSTER WILL NOT WORK BECAUSE OF THE DEFORMATION OF THE DASH. AND WITH THIS CAR JUST BEING 6 YEARS OLD WHEN IT HAPPENED I BELIEVE IT SHOULD BE RECALLED. IT MAY CAUSE ME TO WRECK FROM NOT BEING ABLE TO CLEAR THE FOG OFF OF THE WINDOW. EVERY KIA SEPHIA THAT I HAVE SEEN HAS THIS PROBLEM NOW. WHICH IS A VERY SERIOUS PROBLEM WITH A CAR THAT IS NOT EVEN 10 YEARS OLD. *TR
Structure
Filed Nov 12, 2007NC
RIGHT FRONT (PASSENGER) DOOR WILL NOT OPEN. DOOR LATCH WILL NOT UNLOCK. FIRST TIME IT HAPPENED, I HAD TO CUT A HOLE IN THE INSIDE DOOR PANEL TO ACCESS THE INTERIOR OF THE DOOR. THE LOCK MECHANISM WAS RUSTED DUE TO A POORLY DESIGNED WINDOW SEAL THAT DRAINS INTO THE INTERIOR OF THE DOOR--RIGHT ONTO THE LOCK. THIS IS DANGEROUS-- MANY COMPLAINTS ABOUT THIS ON BULLETIN BOARDS ALL OVER THE NET. THERE IS A TSB (625894) THAT DEALS WITH LATCHES, BUT I HAVE NOT CHECKED IT YET WITH THE DEALER. I UNDERSTAND KIA HAS SOME COVER OR SOMETHING THAT SHIELDS THE LOCK. PERHAPS THE TSB IS FOR THE SHIELD. *TR
Air BagsCrash1 injured
Filed Oct 26, 200740,000 milesCA
TL*THE CONTACT OWNS A 2000 KIA SEPHIA. WHILE MAKING A LEFT TURN AT 20 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE JERKED TO THE LEFT. THE FRONT PASSENGER SIDE OF THE VEHICLE CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE ROAD CONDITIONS WERE NORMAL. A POLICE REPORT WAS FILED. THE DRIVER WAS WEARING A SEAT BELT AND SUSTAINED BRUISES TO HER CHEST. THE VEHICLE WAS DESTROYED AND TOWED. THE VEHICLE HAS NOT BEEN INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 40,000.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 24, 2004. Source: NHTSA Office of Defects Investigation.