Owners filed 6 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
3
0
0
0
Power Train
2
0
0
0
Forward Collision Avoidance › Adaptive Cruise Control
1
0
0
0
2 safety recalls
Part 573 reports
Seats25V024000
Filed Jan 17, 202580,255 vehiclesKia America, Inc.
Defect. Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Risk. Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Remedy. Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.
Electrical System › Instrument Cluster/Panel23V298000
Filed Apr 26, 2023108,936 vehiclesKia America, Inc.
Defect. Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Risk. A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy. Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
What owners reported
Newest filings
Power Train
Filed Sep 4, 2025CO
Unknown which component exactly as it does not throw a fault. I believe it to be transmission related as the behavior seems like a clutch to me, but dealership has not been able to confirm. Vehicle rolls freely in directions other than what is selected and does not respond to throttle input. Described the issue to dealer numerous times and they claim to have seen it. I do not believe they actually have. It is currently at the dealer for the fourth time about the issue. Currently claiming engine issues but the engine isnt even on when it experiences the problem. (PHEV) Has been occurring since purchase but very intermittent. Could not reproduce until enough trial and error when it did occur that I could reliably reproduce it. During my own testing and diagnostic is how I found it can roll freely in the wrong directions and is much more dangerous than just shaking was. Description: Within the first few minutes of the vehicle being turned on it can shudder against the brakes when stopped. It can stop responding to throttle inputs and roll freely in directions other than the selected gear while throttle input is ignored. It will start responding again after some time, I dont know what makes it start responding again. Does not show errors or messages. Reproduce: Plug in car, let it charge all the way to 100%. Unplug and immediately start car, move forward or backward a few feet at a time. Shaking against brakes will start, and at that time if you let off brakes and attempt to move
Forward Collision Avoidance › Adaptive Cruise Control
Filed Jun 27, 2025WA
2023 Kia Niro electronic dash went blank, no speed indication, no adaptive cruise, no lane departure warning, no forward collision warning capabilities.
Unknown or Other
Filed Nov 8, 2023FL
The engine oil levels are dropping rapidly. This percentage number is displayed, making the driver think that an oil change is needed or that there is a leak. There seems to be a miscommunication from a sensor to the computer system. The mechanics at the dealer keep saying that nothing is wrong with the car. Because of the rapid decline of the engine oil levels shown on screen, one cannot know with certainty when and if there is a real oil consumption or not. The vehicle was inspected by a KIA dealer who so far, has not been able to diagnose nor fix the issue.
Unknown or Other
Filed Jun 20, 2023TX
While approaching an intersection light, that was turning red, I suddenly heard the car beeping rapidly and all the red warning lights on the dashboard behind the wheel went off and the vehicle stalled. Luckily the intersection light was red, so everyone was coming to a halt. I do remember the dash board becoming blank, like there was no power. I had to turn the car's power ON button several times before I could shift into Drive. In the meantime, the traffic light turned green and I was still trying to switch the car to Drive mode. Finally it did and we drove the next 4 hours without issues. When the car stalled we were already running in hybrid mode as we had driven 250 miles prior to that and there wasn't much charge in the battery other than what the car maintains when it switches from EV to Hybrid mode. If this would have happened where we were at higher speeds, like on a highway, then we were at very high risk of being in an accident and someone could have gotten hurt for sure. We were very lucky that the car in front of us and behind us were all slowing down, because we were approaching an intersection where the light was turning red. So fortunately the car stalling didn't cause an accident even though it was in the middle of the road. We did take the car in to KIA service and they scanned all systems and found a history code MFC (C183186) which I was told, means the car lost communication with navigation. They recorded the code and cleared it since then. They could not
Power Train
Filed Jun 13, 20231,300 milesSC
The contact owns a 2023 Kia Niro. The contact stated that while attempting to shift into drive (D), the transmission failed to shift to the intended gear. The contact stated that the failure was intermittent. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,300.
Unknown or Other
Filed May 19, 2023CA
Main screen goes blank randomly and also randomly switches between android auto and normal. This disrupts navigation and other functions and is both distracting and disruptive to driving which is dangerous. Dealership said there is no fix from Kia at this point so advised to file a complaint.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 17, 2025. Source: NHTSA Office of Defects Investigation.